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Pellet Stove Error Codes

The document outlines various error codes related to a HearthStone Pellet stove, detailing potential causes and corrective actions for each error. Key issues include ignition failures, safety temperature limiter errors, and insufficient combustion air, with guidance on checking components like the igniter, fan, and sensors. Regular maintenance and proper pellet quality are emphasized to prevent these errors.

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Mihajlo Morgan Kucina
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31 views7 pages

Pellet Stove Error Codes

The document outlines various error codes related to a HearthStone Pellet stove, detailing potential causes and corrective actions for each error. Key issues include ignition failures, safety temperature limiter errors, and insufficient combustion air, with guidance on checking components like the igniter, fan, and sensors. Regular maintenance and proper pellet quality are emphasized to prevent these errors.

Uploaded by

Mihajlo Morgan Kucina
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Error Codes & Corrections

F01- No Ignition
What? Failure to Reach Flame Temp.
Why:

Pellets: Poor Quality Pellets / Damp Pellets / Too Many Pellets / Too Few Pellets

Not Enough Air Flow: Too Many Pellets / Burn Pot Needs to Be Cleaned

Fan Speed: Adjust Fan Speed in SERVICE MENU

Igniter Malfunction: Check Igniter to see if it is glowing. Clean any ash that may have collected
around the igniter as this will restrict the hot air moving around the igniter.

Refill the Hopper. Do not put too many pellets in the hopper to start a fire.
Do not continually hit the start button without empting
the unburned pellets from the burn pot.

Crust encased burn pot blocks the air flow and will restrict the air needed for ignition and burning.
Clean it daily with service tool. Change pellets if hard, crusty layers collect on a regular basis.
Impurities in the pellets will cause crusting.
F02 – Not Used in the HearthStone System

F03 – Safety Temp Limiter Error


What? STB Initiated (Hopper Temp Too High)
Why

Blockage of Combustion Air Channels overheats the bulb. Inspect and clean air intake path.

Fan Speed: Combustion Fan is too high, blocked by obstructions, or is defective. Inspect, clean, or
adjust fan speed. To adjust the Combustion Fan, go to the SERVICE MENU. Factory setting is 0.
Extreme changes should not be necessary. Make changes in small increments and observe the
results.

Fan Speed: Convection Fan can be turned up slightly to strip heat away from temp sensor. Access
the fan speed in SERVICE MENU. Fan is factory set at 0. Adjust up to 1, 2, or 3. Do not go above
three.

Defective Temp Bulb: Replace the bulb.

STB Bulb

Air path blocked with ash. Remove cast The Temp Sensing Bulb.

plates and clear away the ash. This insulates

the firebox and restricts combustion air.

When the Temperature Sensing Bulb


is tripped, it will have to be reset.
The reset button is located on the
back of the stove next to the fuse.
Turn off the cap, and depress the
green button to do the reset. The
reset button is shown here with the
back panel removed.
F04 – No Pellet Error
What? Combustion monitoring temperature has fallen below the set temperature.
Why?

Hopper is low on pellets. Add pellets and restart. Note: Hopper may not be empty. This message
may appear when pellet level is low.

Auger is Jammed or defective. Check Auger movement in SERVICE MENU. Remove the access panel
to check and clear obstructions.

Flame Sensor is damaged.

Low Pellet level. Approximately two Poor quality pellets can have impurities

pounds were left in hopper when feeding from the manufacturing process, or large

stopped here. amounts of fines that can clog the

auger.

Jammed auger. Remove the access plate and Another example of poor pellets. Breaking apart

clear away obstruction. making lots of small pieces and fines.

- Continued On Next Page -


Break in Wire
Connection Point

Verify that the sensor is connected and that there are no frays or breaks in the connecting
wire.

Power Button Menu Button

Verify that the flame sensor is registering the temp. To do this hold down the MENU button
on the key pad for 15 seconds (or until the background light on the pad goes out). Hit the
MENU button until it reads: MODE. Hit and release the power button. Hit the MENU button
until it reads: INFO – now hit and release the power button. Hit the MENU button until it
reads: IN and then hit and release the power button. The pad should now read: FLAME with
the temp shown underneath (as shown above). To verify the function, apply heat to the
sensor tip (front, center in top of firebox). After a few seconds, the temps should begin to
increase (updated readings will appear every 10 – 15 seconds). If temps readings do not
appear, and you have verified the connection and the integrity of the wire, replacement of
the sensor is required.

To increase the temp


reading, apply flame to the
sensor probe. (Top front of
the firebox)
F05 – Flue Gas Fan Faulty
What? Fan isn’t running at proper speed or is defective.
Why?

Fan is blocked with debris. Clean the area around the fan.

Fan Sensor or Power connectors are loose. Check and connect the wires.

Fan is defective. Verify by going to TEST in SERVICE MENU before replacing the fan.

Back of stove with rear panel removed. Small Green Connector is the sensor and the larger green
connector is the power.

You should be able to reach in through the wires and spin the fan freely with your finger.

Expose the right side by removing the stone


cassette. Remove the cleanout cover and
check blades for restriction. Clean with a
small brush or vacuum cleaner if necessary.
F06 – Flame Sensor Error
What? Flame Sensor activates and shuts down the stove. Note: This assumes an out of control
burn and shuts down all fuel delivery functions and runs the combustion fan at full for 30
minutes to strip heat and cool the chamber.
Why?

Dangerously high temp is achieved. Inappropriate fuel is being used. Burn only wood pellets in your
HearthStone Pellet stove. Corn, pits, grass, or other fuels should never be used in this stove.

Flame sensor is disconnected or faulty.

Check the Flame Sensor connection


with the Heritage stone cassette
removed or by opening the side
access panel on the Manchester, as
shown here.

Check the wire for bare spots or


breaks. This wire has a break in it.
F07 – Room Sensor Error
What? Room Sensor Error
Why? A short or malfunction of the Room Sensor.

Check to make sure the connection to the back of the stove is proper and tight.

Check the Room Sensor for damage. Check the wire casing for breaks.

F08- Not in Use by HearthStone

F09 – Insufficient Combustion Air


What? Insufficient Combustion error
Why?

Front Door is open. Make sure door is tightly closed.

Ash Pan is ajar or out of stove. Make sure the ash pan is pushed it and locked in place.

Hopper Lid is open (trips a safety switch). Make sure hopper door is closed while stove is operating (the
open lid will shut off the auger as a safety feature).

Burn Pot, Plates, Heat Exchanger, or Venting is restricted by ash, soot, or other debris. Follow regular
maintenance schedule to prevent build up. Inspect and clean these areas when insufficient air is
indicated.

Build up in the heat exchanger chamber Burn pot has buildup. Blackened glass indicates

needs to be cleaned. air restriction from blockage or poor draft.

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