Paving the Way to SAP Fiori UX for

SAP S/4HANA
UX201
PUBLIC
Speakers

Las Vegas
September 24–27, 2019

Sven Krüppel-Berndt

Barcelona
October 8-10, 2019

Sven Krüppel-Berndt

Bangalore
November 13-15, 2019

Sridevi S

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Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission o f SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or a ny related
document, or to develop or release any functionality mentioned therein.
This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms dir ections and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentat ion is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP
assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross
negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ material ly from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
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Agenda

The intelligent ERP – The future of work

SAP Fiori for SAP S/4HANA - fundamentals

Architecture considerations

Tools supporting efficient implementation

Wrap up

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The Intelligent ERP – The future of work

Next Next
generation generation
processes assistants

Machine learning / Insight to action

Intelligent automation

Robotic process Exception management

automation (RPA)

Intelligent processes Intelligent user experience

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 SAP Fiori is the
go-to user interface
of SAP S/4HANA

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 7

“ Customers who don’t implement SAP Fiori or
continue to use SAP GUI as their primary UI will have only
a limited benefit from the innovations in SAP S/4HANA “

“ Selectively implementing only some individual SAP Fiori

apps not only breaks the user experience but also results in
very high implementation costs …
SAP Fiori apps are not designed to be used individually. ”

Source: Mapping Your Journey to SAP S/4HANA. A Practical Guide for Senior IT Leadership
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 8
SAP Fiori for SAP S/4HANA
fundamentals
 SAP Fiori
is more than

SAP Fiori apps

built with SAPUI5

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 SAP Fiori
A design system covering …

SAP Fiori launchpad

… the single entry point and shell for SAP Fiori UX

SAP Fiori apps

… tailored to the users’ tasks

SAP Fiori theme

… visual harmonization for classic UIs
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 11
SAP Fiori offers a new way of working with SAP S/4HANA
The transition to SAP Fiori for S/4HANA focuses on providing innovative user interactions
instead of like-for-like replacement of traditional transactions through SAP Fiori applications

Business roles

Single entry point offering

SAP Fiori launchpad search, personalization, collaboration, …
shell services

Intelligent user experience

SAP Fiori apps
Simplification along use cases
(n:m de-/recomposition)

SAP GUI transactions

Special cases remain in SAP GUI
Web Dynpro apps
SAP Fiori launchpad content
defines role-specific navigation networks
to access full scope (SAP Fiori apps and classic UIs)
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 12
User Experience for SAP S/4HANA
Implementing SAP Fiori apps vs. SAP Fiori as the UX of SAP S/4HANA

SAP Logon & Browser Browser or SAP Business Client

“SAP GUI world” “SAP Fiori apps-only” SAP Fiori as UX of SAPS/4HANA

Implementing SAP Fiori apps side-by-side leads Single access point to

to two entry points for end users full scope of SAP S/4HANA

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 13

SAP Fiori: The user experience of SAP S/4HANA

Single entry point ONE LOOK:

The SAP Fiori launchpad is the single entry point to SAP Fiori theme
access all apps*
for all applications

Domain specific information and actions

Users will quickly get an overview of what needs their attention
with overview pages, list reports and work lists,
and trigger quick actions or drill down to the next level of detail

Enter details and explore in depth

Key and differentiating use cases are re-imagined with the SAP
Fiori user experience
All classic applications have the SAP Fiori visual theme

* today, within one SAP S/4HANA system

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 14

Templates for business roles delivered with SAP S/4HANA
offering a navigation network of relevant SAP Fiori apps and classic UIs

Purchaser
Accountant
Controller

Internal
Sales Rep Production
Planner Quality
Engineer

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 15

 Business roles delivered as templates with SAP S/4HANA 1809
Finance Sales / Customer Service Commerce Supply Chain Product Lifecycle Management
 General Ledger Accountant  Internal Sales Representative  Invoicing Specialist (Convergent Invoicing)  Order Fulfillment Specialist  BOM Engineer
 Accounts Payable Accountant  Billing Clerk  Invoicing Manager (Convergent Invoicing)  Order Fulfillment Manager  Recipe Developer
 Accounts Payable Manager  Pricing Specialist  Accounts Payable and Receivable Accountant (FI-CA)  Shipping Specialist  Administrator – Recipe Development
 Accounts Receivable Accountant  Sales Manager  Accounts Payable/Receivable Manager (FI-CA)  Receiving Specialist  Design Engineer
 Accounts Receivable Manager  Sales Manager - Empties Management  Reconciliation Specialist - Accounts Payable and Receivable  Sales Manager - Direct Store Delivery  Product Configuration Modeller
 Asset Accountant  Order-to-Cash Process Manager (FI-CA)  Master Data Specialist - Direct Store Delivery  Systems Engineer
 Cost Accountant (Production/ Sales/Inventory/Overhead)  Customer Service Representative - Visit Management  Collections Specialist (FI-CA)  Warehouse Clerk  Master Data Specialist - Raw Substance Data
 Cash Manager  External Auditor - Accounts Payable and Receivable (FI-CA)  Warehouse Clerk - Direct Store Delivery  Development Manager – Discrete Industry
Procurement
 Cash Management Specialist  Administrator - Accounts Payable and Receivable (FI-CA)  Warehouse Clerk (EWM)
 Employee - Procurement
 Manager - Finance Info  Strategic Buyer Manufacturing  Warehouse Operative (EWM) Asset Management
 Credit Controller  Material Planner – External Procurement  Production Planner  Inventory Manager  Maintenance Technician
 Consolidation Specialist  Purchaser  Production Planner (lean manufacturing)  Transportation Manager  Maintenance Planner
 Business Analyst - Group Reporting  Accounts Payable Accountant – Procurement  Production Operator (discrete/process/repetitive/  Transportation Planner  Maintenance Planner – Resource Scheduling
 External Auditor - Group Reporting  Purchasing Manager lean manufacturing)  Contract Specialist - Freight Management
Cross LoB
 Treasury Risk Manager  Purchasing Manager - Empties Management  Production Engineer (discrete/process manufacturing)  Settlement Clerk - Freight Management
R&D/Engineering
 Treasury Accountant  Production Supervisor (discrete/process/repetitve  Master Data Specialist (Product Data/
 Legal Counsel  Program Manager Business Partner Data/Batch Data)
 Treasury Specialist (Back Office/Front Office/Middle Office)  manufacturing)
Employee – Legal Content Management  Project Manager  Master Data Steward - Product Data
 Accounts Payable Accountant - Leasing  Quality Engineer
 Administrator – Legal Content Management  Project Manager (CPM)  Analytics Specialist
 Accounts Receivable Accountant  Quality Planner
- Leasing Sustainability  Quality Technician  Project Resource Manager  Configuration Expert (Business Network Integration/Business
 Project Team Member Process Configuration)
 Contract Specialist – Leasing  Hazardous Materials Manager  Quality Manager
 Project Team Member (CPM)  Data Privacy Specialist
 Contract Valuation Specialist – Leasing  Industrial Hygienist  Quality Auditor
 Project Management Office Specialist  Data Privacy Specialist – Consent Management
 Administrator (Leasing/Group Reporting)  Production Operator  Calibration Technician
– EHS Info  Project Steering Committee Member  Trade Classification Specialist
 External Auditor
Utilities  Trade Compliance Specialist
 Employee – EHS Info  Project Financial Controller
Travel Management  Change Management  Meter Data Specialist (Utilities)  Project Logistics Controller  Intrastat Specialist
 Employee (Travel Info) Coordinator  Billing Specialist (Utilities)  Project Portfolio Manager  Business Process Specialist
 Product Stewardship Specialist  Business Process Specialist – Enterprise Search
Human Resources Commodity
 Product Stewardship Specialist Wholesale
 Employee • Master Data Specialist (ACM*) Public Services
– Product Compliance  Settlement Clerk • Operations Clerk (ACM)
 Manager - Inbox  Master Data Specialist   Budget Responsible - Funds Management
Contract Manager - Settlement • Settlement Clerk (ACM)
 Administrator (HR Info) - Product Compliance Management • Trader (ACM)  Budget Specialist - Funds Management
 Environmental Manager  Trader • Trader - Commodity Derivative Orders  Student
Financial Services
 Dangerous Goods Safety Advisor  Trading Manager • Trader - Commodity Derivative Orders  Professor
• Insurance Claims Handler
 Academic Advisor
• Insurance Claims Supervisor Retail Oil & Gas
 Faculty Member
• Insurance Policy Clerk  Master Data Specialist  Pricing Specialist (Retail)  Shipping Specialist (IOG)  Hydrocarbon Analyst (IOG)  Grant Responsilble
• Customer Service (Item Data (Retail)/  Assortment Specialist – Retail  Accounts Payable  Business Analyst (IOG)
Location Data (Retail))  Grant Specialist
Representative – Insurance  Demand Planner (Retail)
Accountant (IOG)
 Forecast Manager (IOG)
 Retail Store Associate   Customer Service Representative
• Credit Analyst Billing Clerk (IOG)

 Category Manager (Retail) Pricing Specialist (IOG)  - Tax and Revenue Management
- Loans Management  Retail Store Manager  Field Operator (IOG)
 Promotion Specialist (Retail)  Inventory Manager
• Manager - Loans Management  Store Design Manager (Retail)  Production Data Specialist (IOG)
 Administrator (Retail)  Transportation Scheduler (IOG)
• Loan Officer  Purchaser (Retail)  Forecast Analyst - Production (IOG)
 Production Engineer – Discrete  Supply Chain Manager (IOG)
• Staff Accountant  Order Fulfillment Manager (Retail)  Forecast Manager (IOG)
Manufacturing (Retail)  Terminal Operator (IOG)
- Loans Management  Allocator  Production Supervisor – Discrete  Forecast Specialist (IOG)
 Joint Venture Accountant *Agricultural Contract Management
 Internal Sales Representative (Retail) Manufacturing (Retail)  Deferment Analyst (IOG)
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 16
Demo
Internal sales representative
in SAP S/4HANA
Architecture considerations
 SAP Fiori deployment options for S/4HANA
RECOMMENDED NOT RECOMMENDED !
SAP Fiori FES* SAP Fiori FES* SAP Fiori FES* as hub for
embedded as standalone system multiple S/4HANA systems

FLP content FLP content FLP content

Fiori UIs Fiori UIs Fiori UIs
SAP S/4HANA
back-end
SAP S/4HANA SAP S/4HANA SAP S/4HANA
back-end back-end back-end

* SAP Fiori Front-end Server Details: SAP Fiori deployment options and system landscape recommendations, SAP Note 2590653
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 19
 Planned

Single Entry Point in multi-system landscapes innovations

SAP Fiori Cloud

SAP Cloud Platform SAP Cloud

Solutions
Central Entry Point
FLP content
apps
CDM content
apps
Business
S/4HANA
Suite back-end
back-end
back-end
CDM* / DCM**
SAP FES

SAP S/4HANA SAP S/4HANA non SAP

FLP content CDM content

apps apps
FLP content FLP content
apps apps back-end
Business Suite Business Suite
back-end back-end back-end back-end
Legend
This is the current state of planning and may be changed by SAP at any time without notice. FLP: SAP Fiori launchpad
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC CDM: Common Data Model 20
Client Strategy – Browser access vs. local client

▪ Check expectations of your end-users and project sponsor:

Change management for power users vs. footprint/TCO of local client (SAP Business Client)
▪ SAP Business Client offers a bridge into the SAP Fiori world and combines best of both worlds
– connection type SAP Fiori launchpad as hybrid mode:
FLP and SAP Fiori apps in browser – SAP GUI transactions in Windows Client (local installation)
– connection type SAP Logon as SAP GUI only-variant offering tab navigation (as replacement for SAP Logon Client)
DESKTOP CLIENT

SAP FIORI LAUNCHPAD

SAP BUSINESS CLIENT
IN BROWSER

BROWSER
SAP GUI SAP Business Client SAP Fiori launchpad
SAP Fiori apps
SAP Fiori apps Web Dynpro ABAP/FPM
Web Dynpro ABAP/FPM Web Dynpro ABAP/FPM SAP GUI for HTML
SAP GUI for Windows SAP GUI for Windows SAP GUI for Windows
NO FIORI NO FIORI

FRONTEND SERVER

SAP S/4HANA on premise SAP S/4HANA cloud

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Client strategy for desktop access: Browser or SAP Business Client
Web browser SAP Business Client
e.g. Google Chrome, Firefox, MS IE/Edge with connection type SAP Fiori launchpad

SAP Fiori launchpad SAP Fiori launchpad

SAP Fiori apps SAP Fiori apps
SAP GUI for HTML SAP GUI for Windows
Web Dynpro ABAP applications Web Dynpro ABAP applications

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 22

Personalization is an important part of user adoption
Most business users come with consumer expectations of personalization

Gives you a sense of ownership

Lets you optimize to your physical & contextual

needs (e.g. lighting conditions)

Lets you optimize your home page to manage

your day & stress levels (add/hide/reorganize)

Lets you add/remove tiles/links/cards as your

work changes

Saves data entry time & reduces mistypes, e.g.

default values, variants, etc.

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 23

Tools supporting efficient implementation
Changing the Implementation Experience of SAP Fiori UX361

Activation of individual apps leads to high upfront investment to experience SAP Fiori

Select relevant Experience

Implement selected SAP Fiori scope
SAP Fiori apps SAP Fiori

New approach: Experience SAP Fiori “out of the box” along business roles
Adjust
Rapid SAP
Select relevant Experience FLP content
Fiori
business roles SAP Fiori and business
activation
roles

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 25

FLP=SAP Fiori launchpad
Quickstart to experience SAP Fiori UX361
Experience SAP Fiori “out of the box” along template business roles

Initial scoping Sandbox

Rapid
Select relevant
SAP Fiori
business roles
activation

Fit / Gap analysis Implementation

Adjust
Experience SAP Fiori FLP content and
business roles

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

* FLP = SAP Fiori launchpad 26
Tools supporting the implementation of SAP Fiori for SAP S/4HANA

Initial scoping Rapid activation of SAP Fiori Adjust content and roles
Identify business roles for selected business roles according to fit/gap analysis

SAP Fiori apps reference library Task Lists for rapid SAP Fiori activation SAP Fiori launchpad content manager
SAP Readiness Check 2.0 • SAP Fiori foundation • Search SAP Fiori launchpad content
SAP Fiori apps recommendations • SAP Fiori content activation • Identify matching tiles/target mappings
SAP Fiori lighthouse scenarios • Copy & adjust catalogs
• Mass assignments
• Planned: roles & activation status
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 27
Demo
Rapid activation of business role
Internal sales representative
in SAP S/4HANA
New approach to activate and implement Fiori for SAP S/4HANA

Rapid SAP Fiori activation Copy & adjust to customer specifics

Task list
Task list Roles SAP Fiori
SAP Fiori Generate
SAP Fiori ready content
content custom roles
foundation for test manager
activation

Basic configuration Activate apps for Create custom catalogs Generate PFCG
selected business roles based on SAP’s authorization roles based on
Generate generic
business catalogs SAP Fiori launchpad content
Administrator and
(front-end and back-end)
End User roles

Find out more via this blog:

https://blogs.sap.com/2019/03/16/fiori-for-s4hana-new-rapid-content-activation-on-s4hana-1809-1709-part-1-overview/

Rapid activation available via SAP Notes:

S/4HANA 1709 FPS01 or higher: https://launchpad.support.sap.com/#/notes/2695653
S/4HANA 1809: https://launchpad.support.sap.com/#/notes/2704570 FLP = SAP Fiori launchpad
S/4HANA 1809 FPS01 or higher: https://launchpad.support.sap.com/#/notes/2777142
PFCG = Profile Content Generator
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 29
ABAP design time tools

Mass operations for

Technical catalogs (back-end) Catalogs (front-end) business catalogs (front-end)

App descriptor mass maintenance SAP Fiori launchpad designer (FLPD) SAP Fiori launchpad content manager
(SUI_MM_TM_APP)
• Technical catalogs for GUI transactions and • Maintenance of tiles and target • Supplements FLPD
WebDynpro mappings in technical catalogs • Maintain business catalogs
• Maintenance of groups • Searching SAP Fiori launchpad content
• Identify matching tiles/target mappings
• Assign (mass) tiles/target mappings
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 30
SAP Fiori launchpad content manager

Catalog view Tiles/target mappings ( “App view” )

• Search for SAP Fiori launchpad catalogs • Search for tiles and target mappings (“apps”)
• Create, copy and delete of SAP Fiori launchpad • Review details and parameters
catalogs • Where-used in SAP Fiori launchpad catalogs
• Mass assignment of matching tiles/target mappings • Assign tiles and target mappings to SAP Fiori
launchpad catalogs
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 31
SAP Fiori content manager - references

Transactions
▪ FCM CUST Layer (client-dependent): /UI2/FLPCM_CUST
▪ FCM CONF Layer (client independent): /UI2/FLPCM_CONF

Release dates
▪ SAP_UI 7.52 SP07; RTC 01.07.2019 (S/4 OP 1709​)​
▪ SAP_UI 7.53 SP04; RTC 01.07.2019 (S/4 OP 1809​)​
▪ SAP_UI 7.54 SP00; RTC 20.09.2019 (S/4 OP 1909​)

Release note https://launchpad.support.sap.com/#/notes/2772270

Documentation Setting Up Catalogs with the Launchpad Content Manager

Best Practices for Managing Catalogs

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 32

Wrap up
SAP Fiori is the go-to user interface of SAP S/4HANA

Don’t stay with SAP GUI as primary UI for SAP S/4HANA

… innovations and new user experience come with SAP Fiori

Don’t do “cherry picking” and selective implementation of apps

… SAP Fiori apps are not designed to be used individually

Implement SAP Fiori for S/4HANA along business roles – role by role
… as roles are the leading entity for a user-centric approach

Use task lists for rapid activation and SAP Fiori launchpad content manager
… to simplify and speed up implementation based on SAP templates

© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC 34

Further information

For everyone: For functional consultants:

▪ Top 5 Fiori features that bring value to every business user
▪ SAP Fiori for SAP S/4HANA wiki
▪ Best UX resources for Functional Consultants
For IT Leaders: ▪ Finding the delta of new apps between SAP S/4HANA versions
▪ Mapping Your Journey to SAP S/4HANA ▪ Finding the technical name of an app
A Practical Guide for Senior IT Leadership
For the technical team:
For project managers: ▪ Fiori rapid content activation – 4 part series
▪ How to extend Fiori apps
▪ Top 10 Myths and Misconceptions
– Guided answer: How to extend a SAP Fiori app in SAP
▪ Essential Roles for SAP S/4HANA Projects S/4HANA
– Understanding extensibility: UI flexibility
For the whole project team:
▪ Performance tips and tricks - S/4HANA on premise
▪ Speed up your Fiori support ▪ Readiness Check 2.0 – Details about the topic of Fiori
– Guided answer: How to create the perfect ▪ Internet facing considerations and recommendations
Fiori Incident
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More information

Related SAP TechEd Learning Journeys

▪ UX3 - Implement and run a great UX for your intelligent suite

Related SAP TechEd sessions

▪ LT114 – Implement SAP Fiori Efficiently Out of the Box for SAP S/4HANA
▪ UX361 – SAP Fiori for Rapid Activation of SAP S/4HANA and Content Configuration

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Thanks for attending this session.

Feedback Contact for further topic inquiries

Please complete your session evaluation Sven Krüppel-Berndt
for UX201. Vice President
Head of SAP Fiori Portfolio and consumption
[email protected]
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