EmbroideryConnect

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Rev 3 June 2020

EmbroideryConnect WiFi Machine
Networking

The EmbroideryConnect capability allows you to wirelessly transfer

embroidery designs from EmbroideryStudio to USB-enabled embroidery
machines. Machine files are automatically generated and sent via a
standard WiFi network to an EmbroideryConnect device plugged into a
compatible machine. Design transfers are securely encrypted.

Most modern embroidery machines like Tajima, Barudan, Happy, ZSK,

Ricoma and SWF, can read files from a standard USB memory stick. With
EmbroideryConnect, there is no need for serial ports, different interface
methods, or machine cabling.
The EC device is of great potential benefit to commercial embroiderers
who want to network any brand of commercial or ‘prosumer’ embroidery
machines and need a choice of ‘push’ or ‘pull’ wireless transfer methods.
Benefits can also be found for retail kiosk operators.
This section presents an overview of the product concepts, installation,
configuration, and basic usage for EmbroideryConnect.

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Network overview
In a nutshell, EmbroideryConnect allows users to wirelessly transfer
embroidery designs from EmbroideryStudio to multiple USB-enabled
embroidery machines. It is an ideal solution for small to medium size
embroidery manufacturers. EmbroideryConnect is designed to meet the
following usage requirements:
 EmbroideryStudio user wants to be able to send a design from PC
directly to a nominated machine.
 ES user wants to ‘push’ a design to a queue for eventual production.
 Machine operator wants to ‘pull’ a nominated design to embroidery
machine from the design queue.

What is an EmbroideryConnect network?

The concept behind the EmbroideryConnect network is described by the
following diagram…

WiFi Router
Operator ‘pulls’ barcoded
design to embroidery
machine from design queue Embroidery machine 1

Embroidery machine 2
EmbroideryHub converts
design to machine file for
target machine

Ethernet LAN
Embroidery machine ‘n’
Designer sends design to named
embroidery machine OR to
EmbroideryHub design queue

ES User 1 ES User ‘n’

Note Anyone on the same EmbroideryConnect network who has

EmbroideryStudio running can send a design to an EC device or design
queue on an EmbroideryHub. However, there can only be one
EmbroideryHub running on the same network.

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 End-user benefits
What are the benefits of the EmbroideryConnect capability?

Simple and easy to use...

• Easy to install and configure.
• Connect to existing WiFi and eliminate complicated network setup
and configuration.
• Plug into any USB-enabled embroidery machine.
• Wireless design transfer – no need for network cables.
• Mix and match different brands of machine on the same network.
The right design, every time...
• Machine file automatically generated on output.
• Convenient operation with the pull method. No risk of selecting
wrong design for the order.

Safe and secure...

• Correct design loaded to the correct embroidery machine.
• Designs encrypted during transfer and, optionally, removed
automatically from the design queue.
• Optionally, designs deleted from the EC device when
disconnected.

Usage scenarios
There are two basic ways of setting up an EmbroideryConnect network
using either a single PC or multiple PCs.

Scenario 1: Single PC
If you are using a single PC to create, edit, and manage your designs as
well as serve machine files to your embroidery machine/s, you will need
both EmbroideryStudio and EmbroideryHub running.

Scenario 2: Multiple PCs

If you are using two or more PCs to create your designs and a dedicated
PC to serve your machine files, you will need:
 EmbroideryStudio with EmbroideryHub running on PC 1.
 EmbroideryStudio running on PC 2, PC 3, etc.
Design files may be saved anywhere on your network. These are sent to
the EmbroideryHub where they are converted to machine files and sent
to the EmbroideryConnect network.

Tip Visit the Wilcom Support Center at www.wilcom.com.au/support for

a current list of compatible machines.

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EmbroideryConnect components
The system employs the following components…

Component Details
EmbroideryConnect A Wilcom-supplied WiFi device – one per machine.
WiFi device
EmbroideryHub PC A nominated PC will act as the EmbroideryHub. This PC
should remain on at all times. All designs are routed through
it to embroidery machines connected to the
EmbroideryConnect network.
EmbroideryHub EmbroideryHub software is activated on the dedicated PC…
• Designers can send (push) designs to connected
machine(s) running the EC device.
• Alternatively, designers can send designs to the
EmbroideryHub queue.
• Machine operators can request (pull) specific design from
the queue via barcode reader connected to the EC device.
EmbroideryStudio Other ES users can send designs to machines via the
users EmbroideryHub. All EmbroideryConnect devices on the
network will appear for selection in a machine list. There is
no need for shared folders, etc.
ES dongle EmbroideryHub will only run if there’s an ES dongle plugged
into the EmbroideryHub PC or there is an ES network
dongle on the same network.

Note All EmbroideryConnect devices are locked to the dongle used

during the setup process. These devices will only run with that particular
dongle attached to the EmbroideryHub PC or network.

Third-party components
To set up an EmbroideryConnect network, some third-party hardware
items are also required…

Component Details
USB-capable • Able to read designs from USB memory stick.
embroidery • Preferably with the USB port built into the control panel.
machines Add-on USB converters in old machines may not be
compatible.
Compatible WiFi See below for details.
router
Barcode reader Optional.

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 Component Details
Windows Access must be configured by a user who has full
Administrator administrator privileges and is part of a Windows
privileges ‘Workgroup’ or ‘Domain’ network.

WiFi router compatibility requirements

Note the following WiFi router requirements to be compatible with the EC
device:

Requirement Details
Standard security The WiFi router must use one of the standard security
protocol protocols: WEP or WPA/WPA2 Personal. Security type
‘none’ or ‘unsecured’ is not supported at present. A WiFi
password is mandatory.
Support for WLAN The WiFi router needs to support WLAN Protocol 802.11 G
Protocol 802.11 G in the 2.4 Ghz band. The EC device will not connect to a
WiFi router using the 5 Ghz band. If unsure, consult the
documentation provided with your router.
WiFi network name You must know the WiFi network name (SSID) and WiFi
router password (key). We recommend using a SSID
(network name) that contains only alphanumeric characters
– letters and numbers.
WiFi coverage WiFi coverage must be sufficient to serve the entire
production area.

EmbroideryConnect device
A separate EmbroideryConnect device is needed for each embroidery
machine on the network. Designs can be ‘pushed’ to a named device or
‘pulled’ via barcode reader at each machine.

USB-C Power LED and WiFi LED

connection
Device state indicator

USB-A connection

Note All EmbroideryConnect devices are locked to the dongle used

during the setup process. These devices will only run with that particular
dongle attached to the EmbroideryHub PC or network.

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 Device features
Device features are summarized below:

Item Description
EmbroideryConnect The device itself is small and compact. It can plug directly
device into an embroidery machine USB port or via USB extender
cable.
USB-C connection USB-C connection at top to connect device to PC or
embroidery machine.
USB-A connection Separate USB-A input port for USB barcode reader.
Device state indicator The device displays basic status information. See below
for details.
Power from USB No separate power supply needed – power is drawn from
USB port.

Tip The EC device comes with 3M mounting strips to attach it to the

target machine.

EC device states
The EC device indicates various devices states. The following table
explains the color coding…

When… Status light Status

Attaching device to Solid green Device is running smoothly so machines
machine can access designs.
Scanning barcode Flashing orange Barcode scan failed. Scanned file not
found in design queue.
Flashing purple Device cannot connect to EmbroideryHub
for design request.
Sending design to Flashing yellow Device is unmounted.
device
Flashing orange Sent file already exists on device.
Flashing red Error occurred.

EmbroideryConnect setup
Setting up an EmbroideryConnect network is easy…
 A single device is required for each embroidery machine.
 A dedicated network PC acts as the ‘hub’ and runs the EmbroideryHub
software.
 All devices are configured to the EmbroideryHub PC.

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 All secondary PCs access the EmbroideryConnect network via the
EmbroideryHub.

To configure an EmbroideryConnect device

1 Ensure the ‘hub’ PC has an active internet connection.
2 Start EmbroideryHub from the program group or desktop.

Open the
EmbroideryHub

When first run, the device list in the EmbroideryHub main window is
empty.

Add a new
EmbroideryConnect device

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3 Plug the EC device into the computer via the USB-C port located at the
top.

Connect
EmbroideryConnect
device to PC

Power LED solid green and

WiFi LED flashing blue

4 Ensure all lights are in ‘Setup’ mode. When the power LED is solid
green and the WiFi LED is flashing blue, the device has finished
booting. This generally takes about 60 seconds.

WiFi LED flashing blue

indicates ‘Setup’ mode

5 Click Add New EmbroideryConnect and follow the setup wizard

prompts.
 If an unconfigured EC device is detected, the process will open the
wizard directly and take you to the next step.

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 If no EC device is detected, the dialog below will appear. Check the
device is correctly attached and has finished booting. Click Next
when the button becomes available.

 If more than two unconfigured EC device are connected, the dialog

below will appear. The code displayed corresponds to the tag
number on back of the device. Select a device and click Setup.

Select EC
device

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6 When prompted, select your WiFi network and click Next.

Select your WiFi

network

7 Enter the WiFi password and click Next.

Enter WiFi
password

8 Identify the EmbroideryConnect device and specify output options.

Name the
EmbroideryConnect
device

Specify the
EmbroideryConnect
folder

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 Options include:

Option Function
EmbroideryConnect Give the device a unique name associated with the
name connected machine – e.g. ‘Tajima #2’.
Output file type Specify the machine file type for the selected machine
– e.g. *.TBF. Design files will be converted on-the-fly to
this format.
EmbroideryConnect Specify the folder on the device if different to the ‘root’
folder folder. Machine requirements are the same as those for
sending a design via normal USB stick.
Machine brand This field is simply descriptive to help identify the
machine associated with the EC device.
Number of heads This is a descriptive field.
Machine model This is a descriptive field.

9 Click Finish.

EmbroideryConnect
device connecting to
EmbroideryHub

10 Wait for the EC device to connect to the network and EmbroideryHub.

The blue WiFi LED will flash and then turn solid blue when it has
successfully connected.

WiFi LED solid blue

indicates ‘Ready’
mode

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 Connection takes about 60 seconds depending on network traffic.

EmbroideryConnect
device now connected
to EmbroideryHub

11 Once configured, remove the EC device from the EmbroideryHub PC

and connect it to the target machine.

Connect
EmbroideryConnect
device to machine

Tip The EC device comes with 3M mounting strips to attach it to the

machine.
12 Again, ensure all lights return to ‘Ready’ mode. You can now send
designs to this device from EmbroideryStudio.

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 13 Configure your other devices in the same way.

Click to toggle list view

and icon view

Add a new
EmbroideryConnect device

Note The EmbroideryHub needs to remain active at all times in order

to manage the design flow to all connected EmbroideryConnect
devices.

Basic device settings

Once your devices are set up and connected to the target machines, you
can further configure or modify them at any time. There is no need to
re-attach the EC device to the EmbroideryHub PC. Settings can be
modified across the network. Double-click the device icon in the main
window to access settings.

Double-click device icon

to access settings

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Device details
Access the Info tab to modify details provided during the setup
procedure. Here you can change device name, output file type, and other
details...

Edit device name, output

format, and other details

Design options
Access the Design Options tab to manage design options. All design
transfers are securely encrypted across the EmbroideryConnect network.
Various options are available for handling design transfers…

Set design
transfer options

Design options can be modified as preferred for this EC device…

Option Function
Rotate design by 180° The design is auto-rotated 180° when output to machine
on output file on a connected EC device. If the machine is dedicated
for cap designs, tick this option.
Keep designs when By default, designs stay on the device unless you remove
powered off them in the Manage Designs window. When unticked,
designs are cleared from the device so they can’t be
copied.
Replace designs on When ticked, whenever the operator does a barcode scan
barcode read request to fetch a design, EmbroideryConnect will delete all
existing designs on the device before transferring the
scanned design. Some users only want one design on the
device at any given time.

E m b ro i d e r yC o n n e c t W i F i M a c h i n e Ne two rk i n g 14
Option Function
Apply to all Click to apply the same settings to all EmbroideryConnect
devices configured on the EmbroideryHub.

WiFi settings
The main reason for accessing the WiFi Settings tab is to update the
network password…

Update password
as necessary

Delete EC device
Access the Delete tab to remove a selected EC device from
EmbroideryHub.

Delete EC device from

EmbroideryHub

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Advanced device settings
Access the Advanced Settings tab to update USB memory size settings
and machine compatibility settings as needed…

Update memory
size settings

Update machine
compatibility settings

Configuring EC device memory size

The default capacity of the EC device is 8MB. Most machines accept this
size of USB memory stick. Some older machines require smaller sizes
such as 4MB or Floppy disk size (1.44 Mb). It can take up to 30 seconds
for changes to be made.

Update memory size

settings according to
machine requirements

Warning If you choose floppy memory mode (1.44 Mb), it may not work
on newer machines.

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 You can confirm the change in memory size when the EC device is
connected to the PC.

Default RAM
disk size

Tweaking machine compatibility

A number of machine compatibility options are available under
Advanced Settings. It may be necessary to enable one or other of these
to ensure compatibility between your machine controller and the EC
device. If for any reason you lose WiFi connection to the EC device, the
only way to reconfigure it is to perform a ‘hard reset’. See
Troubleshooting EmbroideryConnect for details.

Emulating other devices

EmbroideryConnect can emulate other types of device. Some machines
can only read designs from YE-DATA or Sandisk. For example, Tajima
TEJT-II-C embroidery machines require these types of device.
EmbroideryConnect can be set to emulate them.

Emulate other devices

according to machine
compatibility requirements

Disabling serial interface

By default, EmbroideryConnect devices have the USB serial interface
enabled in order to configure them on EmbroideryHub. It is best to leave
the setting activated in case you need to reconfigure the device.
However, if the embroidery machine has a problem with WiFi and serial

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 interface, you may need to disable it. With the EC device connected, the
machine may lock up and display a unexpected message.

Disable serial interface

if there are problems
after setup

Tick the Disable serial interface function and click OK. You will receive
the following warning…

Note If you turn off the serial interface and subsequently lose WiFi
connection to the EC device, the only way to reconfigure it is to perform
a ‘hard reset’. See Troubleshooting EmbroideryConnect for details.

USB drive compatibility mode

There’s an option to run the EC device in ‘USB drive compatibility mode’.
This may improve machine compatibility in some cases. For instance, if
you are using Tajima X16 controllers or machines like Janome MB-4 and
Janome MC12000:
 Tick both ‘USB drive compatibility’ and ‘disable serial interface’. In
other words, USB drive compatibility should be enabled and serial
interface disabled.
 Only do this after the device has been set up and is working.
 If you reset the device for any reason, make sure ‘disable serial
interface’ is unticked.

Note The option is grayed out if the device does not have firmware
version 1.0.1 or greater.

Configuring sub-folders for Barudan machines

Sometimes you may need to specify a folder on the device which is
different to the ‘root’. Different machines have different requirements.
For example, ‘MyDesign.fdr/’. These are the same as requirements for

E m b ro i d e r yC o n n e c t W i F i M a c h i n e Ne two rk i n g 18
 sending a design via a USB stick. Make sure you include a ‘slash’ (/) at
the end.

Specify the EC
folder on device

If the EC device will be used with a Barudan machine, a special sub-folder

must be configured. Barudan machines will not read designs from the
root folder of any USB stick. You can edit the folder structure on the EC
device whenever necessary.

Adjusting proxy & network adapter settings

Normally you will not need to touch proxy and network adapter settings.
However, the Advanced Settings dialog exists to resolve any issues. For
instance, proxy settings of the EmbroideryHub PC may not match those
of the local network. Or, if the PC has multiple network adapter
connections – e.g. both a wired Ethernet connection and a WiFi
connection – conflicts may arise. To access settings, click the ‘cog’ button
in the lower right corner of the main screen.

Access proxy
server settings

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 Proxy settings
Default proxy settings are set in the Windows Internet Options dialog.
Keep ticked for most situations. If you are using two networks with
different proxy requirements, this may cause ‘504 errors’ to occur with
the devices. You will need to untick default settings and use the other
controls to specify the proxy configuration for your EmbroideryConnect
network.

Network adapter settings

The network adapter should be left on default most of the time. It’s only
needed when there are multiple adapters connected to two different
networks and there are device connectivity issues. If you have two
adapters and find that the devices consistently switch from ‘Connected’
to ‘Disconnected’, select the adapter connected to the
EmbroideryConnect network. EmbroideryHub should also be restarted.

Sending designs to EmbroideryConnect

Once you have configured one or more devices on your
EmbroideryConnect network, you have the choice of sending designs to
a named device or ‘pushing’ them to a queue where they can be ‘pulled’
from the machine itself. You can use any PC running EmbroideryStudio
on your local WiFi network to send designs.

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Send designs to EmbroideryConnect device

Use Standard > Send to EmbroideryConnect to send the current design to

a named EmbroideryConnect device.

Open EmbroideryStudio and load the design or designs you want to send
to EmbroideryConnect.

To send a design to an EmbroideryConnect device

 Select a design tab and click the Send to EmbroideryConnect icon.
The dialog will show a list of named devices connected to the network.

Choose preferred
machine / device

 Choose your preferred device and click OK. The design will be
automatically converted to the corresponding machine file format and
sent to the EC device. Here it can be loaded into machine memory for
stitching.

 Repeat for all designs you want to send to named devices connected
to the network.

Push designs to EmbroideryConnect design queue

Use Standard > Queue Design to send the current design to the
EmbroideryConnect design queue where they can be ‘pulled’ from the
machine.

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Open EmbroideryStudio and load the design or designs you want to send
to EmbroideryHub. When you ‘push’ a design to a queue, you don’t know
(or care) which machine it gets stitched on. Different production
environments have different methods. The bigger and busier the
concern, the more likely you are to use the ‘push’ method.

Attach barcode
reader to EC USB
port

To push a design to the EmbroideryConnect design queue

 Click a design tab and click the Queue Design icon. A confirmation
message will appear indicating that the design is in the queue.

 An error check prevents you from sending multiples of the same

design to the queue.

 Repeat for all designs you want to queue up in preparation for

production.

E m b ro i d e r yC o n n e c t W i F i M a c h i n e Ne two rk i n g 22
  On the machine itself, the operator can ‘pull’ designs to the EC device
by means of a barcode reader attached to the USB port. Scan the
barcode printed on the production worksheet. The design will be pulled
from the queue to the EC device. Here it can be loaded into machine
memory for production.

View & manage designs on EmbroideryHub

On the EmbroideryHub, you can view and manage designs sent both to
particular machines as well as to the design queue.

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To view and manage designs on EmbroideryHub
 Open EmbroideryHub on the EmbroideryHub PC.
Manage designs for the Manage designs in the
chosen EC device EmbroideryHub design queue

 Click the Design Queue tab to view queued designs in

EmbroideryHub. Here you can delete designs as necessary.

Delete designs from the

queue as necessary

 If you want to view designs sent to the chosen EC device, click the
Manage Designs button on the device settings dialog.

Manage designs currently

sent to the device

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  A list of designs pending production on the target machine is
displayed. Here you create new folders, and rename or delete designs
as preferred.

Manage designs currently

sent to the device

Troubleshooting EmbroideryConnect
If experiencing problems using the EmbroideryConnect device, double
check that it connects to the WiFi and EmbroideryHub correctly.
 The Power and WiFi LEDs on the EC device will be both on and solid if
connected.
 If they flash briefly and then fade out, the EC device is not connected.
If a mistake lies in the configuration settings, simply start again and
double-check the settings.

Reset the device

If you turn off the serial interface and subsequently lose WiFi connection
to the EC device, the only way to reconfigure it is to perform a ‘hard
reset’. Power up the device and insert a hairpin into the Reset aperture
on the side. Hold it for 10 seconds. This restores the device to whatever
firmware it was initially programmed with. The EC device must then be
reconfigured using EmbroideryHub.

Reset
EmbroideryConnect
device to factory defaults

E mb roi de r y St u di o e4 E m bro i d e r y C o n n e c t S u p pl e m e n t 25
Tip If this doesn’t solve the problem, go to the Help & Support site and
check for updates.

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Update the firmware
The Help & Support site will periodically publish firmware updates for the
EC device. These may fix known compatibility problems for certain
machines or support new features and fixes to the device. Any updates
should not compromise your existing setup.

To update the firmware

1 Open EmbroideryHub, access the device settings, and ensure ‘Disable
serial interface’ is turned off.

Tick to disable
serial interface

2 Remove the EC device from EmbroideryHub.

3 Download and install the latest version of EmbroideryStudio from the
Wilcom Help & Support site, if not already installed.
4 Save a copy of the firmware update file to the EmbroideryHub PC. This
will have been sent to you or downloaded from the Help & Support
site. Firmware files have a ‘.WIL’ extension which is an encrypted
format.
5 Plug the EC device into the computer via the USB-C port located at the
top.

Connect
EmbroideryConnect
device to PC

Power LED solid green and

WiFi LED flashing blue

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 Note Devices configured to ‘1.0.0’ must be re-attached to the
EmbroideryHub PC for the update to work properly. For all other
updates, there is no need. Settings can be modified across the
network.
6 Add the device back into EmbroideryHub.
7 Double-click the device icon in the EmbroideryHub main window to
access device settings.

Manage settings for the

chosen EC device

Update the firmware for the

chosen device

8 On the Info tab, click the Update button to access the Update
Firmware dialog.

9 Click the Browse button and locate the firmware update file in the
save location.

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10 Click Update to proceed. A confirmation message warns you that all
design files will be cleared from the device.

11 Click Yes to proceed. Progress messages will tell you the current
status of the firmware update.

12 Once you have confirmation that the EC device is updating, you can
close the device settings dialog and move to the next device. No need
to wait until the current one has finished updating. Each device must
be individually updated.

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Glossary

Connection Manager: A commands for the various WiFi password (key):

software feature to allow the machine functions. Before you Password, passphrase or key
sending of files to shared can stitch a design, it must be in (depending on the WiFi security
folders. a format which can be type) that allows connection to
understood by the target the WiFi router or access point.
Control panel: The panel on machine. Common formats
an embroidery machine by include Barudan, Brother, WiFi router: Device that
which the operator sets up the Fortran, Happy, Marco, provides basic network
machine for embroidery Meistergram, Melco, Pfaff, infrastructure for a home or
production. Stellar, Tajima, Toyota, small office network. Provides a
Design file: Design files, also Ultramatic and ZSK. wireless access point for many
known as ‘outline’ or wireless devices to connect to
Network file server: A PC each other for access to the
‘condensed’ files, are high-level on a network which is used to
formats which contain object Internet as well as for file
serve files up for use by other sharing and printing.
outlines, object properties and PCs on the network.
stitch data. Examples include Sometimes referred to simply
CND, GNC, INP and PCH. When Network folder location: as a Wireless Router.
you open an outline file in The logical location of a folder WiFi USB machine
EmbroideryStudio, on a network. Contains the PC network: A network of
corresponding stitch types, name together with the folder wirelessly connected, USB
input methods and effects are name – e.g. \\My enabled embroidery machines
applied. Outline files can be PC\EmbroideryMachine1. and PCs.
scaled, transformed and
reshaped without affecting USB-capable embroidery Windows domain: a
stitch density or quality. machine: An embroidery network of Windows PCs, also
machine which has a standard known as ‘network domain’, in
EmbroideryConnect WiFi USB port built into the machine which computers rely on a
device: Wilcom-supplied or machine control panel. centralized authentication
device to enable connection of database. Users log into the
USB-enabled embroidery USB converter: A device domain and the access
machines to an which converts a standard serial privileges are served from the
EmbroideryConnect machine connection port to a USB type A central database which is
network via a WiFi router. connection. controlled by a network
LAN: Local Area Network – a USB memory stick: administrator.
wired network of Standard USB memory stick or Windows workgroup:
interconnected PCs and other simply ‘USB stick’ used for ‘Workgroup’ is Microsoft’s term
network enabled devices such storing and transporting files. for a peer-to-peer local area
as printers. network. Computers running
USB port: Universal Serial
Machine file: Machine or Bus Connector – a connection Microsoft operating systems in
‘stitch’ files are low-level on a computer where you plug the same workgroup may share
formats for direct use by in the dongle. files, printers, or Internet
embroidery machines. They connection.
contain only stitch coordinates WiFi device: Device capable
of connecting to a WiFi Router Wireless Access Point
and machine functions. Machine
files are generally not suited to or wireless access point. (WAP): A wireless access
scaling because stitches are not WiFi network name point or ‘WAP’ is a hardware
regenerated during rescaling. device on a local area network
(SSID): Service Set Identifier (LAN) that allows wireless
See also Design file. (SSID) – the unique identifier capable devices and wired
Machine format: Different attached to the information networks to connect.
embroidery machines which is sent over a wireless
understand different languages. local area network. WLAN: Wireless Local Area
They have their own control Network or WiFi network.

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