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The Communication Processes

The document outlines the fundamental aspects of communication, including its definition, significance, and key elements such as sender/receiver, message, channel, feedback, context, noise, and frame of reference. It emphasizes the importance of effective communication in building connections and rapport in daily interactions. A real-world example illustrates how these elements function in a feedback scenario between a manager and an employee.

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6 views

The Communication Processes

The document outlines the fundamental aspects of communication, including its definition, significance, and key elements such as sender/receiver, message, channel, feedback, context, noise, and frame of reference. It emphasizes the importance of effective communication in building connections and rapport in daily interactions. A real-world example illustrates how these elements function in a feedback scenario between a manager and an employee.

Uploaded by

jjn28dhwgd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as KEY, PDF, TXT or read online on Scribd
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The Communication

Processes
Lesson 1

Mrs. HC Gabrillo-Balana
Lesson Objectives
Define what is communication
Appreciate the significance of
communication in daily life
Identify elements of
communication
Relate the elements of
communication to a real-world
situation
Communication is an integral
aspect of living-of being human.
It occupies a large chunk of your
day. Intrinsically, you feel the
need to express yourself-your
thoughts, ideas, perspectives,
emotions, etc.-and to interact
with others with a purpose (i.e.
to seek or share information, to
persuade, to request).
Your ability to communicate
effectively enables you to
establish connections and
rapport with other people.
Mastering the skill of getting
your ideas across will allow
you to share them clearly to
your interlocutor
(audience).
Etymologically, communication comes
from the Latin word communicare,
which was first used in 1529 and
archaically means “share” (Merriam
Webster, Incorporated, 2017).
The specific sense of the word is “to
impart” (Chamber Dictionary of
Etymology as cited by
WordPress.com, 2011)
Elements of
Communication
Imagine a manager, who
is known for giving direct,
constructive criticism,
gives feedback to a newly
hired employee about a
recent project.
Manager: “You did great on the
project’s presentation,
although I think you could
improve your time
management for the next one”.
In this scenario, the
manager told her
feedback to the employee
during lunch, where other
employees can heard
talking with each other
merrily.
Employee: “Thank you for
the feedback. I’ll work on
my time management for
the next project.”
1. Sender/Receiver
The sender is the participant
who initiates the
communication process and
establishes the purpose of the
message. On the other hand,
the receiver is the one for
whom the message is
intended and sent.
2. Message
The message contains the
information, thought, and feelings
that a communicator expresses to the
other participant in the
communication process. As previously
mentioned, the sender determines
the purpose of the message, and this
can be one of these forms; to inform,
to persuade, or to take action.
3. Channel/Medium
The channel or medium identifies how the
message is delivered. In a verbal and face-
to-face communication, it serves as the
medium, and messages are transmitted
through sound and light waves.
A channel can also be sensory such as how
somebody holds or shakes hands with you.
It can also be any other means like use of
technology or any other medium (i.e.
telephone, e-mail, voicemail, video
recording, written memo).
4. Feedback
The feedback is the receiver’s
response to the sent message.
This makes communication a two-
way process. It indicates how the
message is interpreted- how it is
seen, heard, understood; it
conveys the receiver’s emotion or
feelings about the message and
toward its sender.
5. Context
Context affects the way communicators
send and receive messages. It refers to
the circumstances-situation, condition,
environment-where communication
occurs.
According to Roebuck (2006),
environment can include room
temperature, lighting, furniture, timing,
as well as the climate and relationships
that exist between the communicators.
6. Noise
Noise is defined as an
impediment to successful
communication. It is anything
that hinders shared
understanding. Generally, noise
is classified as external,
internal,
and semantic.
7. Frame of reference
Communicators bring into
their interactions their own
value system or culture,
preferences, world views,
self-concept, expectations
and experiences.
Identify the elements of
communication
1. Sender/receiver
2. Message
3. Channel/medium
4. Feedback
5. Noise
6. Context
7. Frame of reference
Imagine a manager, who
is known for giving direct,
constructive criticism,
gives feedback to a newly
hired employee about a
recent project.
Manager: “You did great
on the project’s
presentation, although I
think you could improve
your time management
for the next one”.
In this scenario, the
manager told her
feedback to the employee
during lunch, where other
employees can heard
talking with each other
merrily.
Employee: “Thank you for
the feedback. I’ll work on
my time management for
the next project.”
The elements of communication

1. Sender/receiver - manager/employee
2. Message - feedback
3. Channel/medium - face-to-face
4. Feedback - reply of the employee
5. Noise - other employees merrily talking with each other
6. Context - a recent project
7. Frame of reference - manager is known to give direct, constructive
criticism
Question so far?
Clarification?
Thank you for actively
participating. See you
again!

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