Yealink T46U Telephone User Guide

POPP Hosted Microsoft VoIP Phone System

Line Keys
Message Waiting Indicator

Programmable Line Keys - Key Colors

• Available = Solid Green
• Do Not Disturb = Solid Red
• Calling Out = Flashing Red
• In Call or Ringing = Flashing Red/Green
Softkeys

Headset
Mute
Hold
Messages
Transfer
Redial

Speaker

Navigation Keys Volume

Internal Call: DND (Do Not Disturb - direct all calls to voice mail/call forward no answer
• Pick up the receiver, or press [Speaker] or [Headset] button, and then number):
dial [4-digit extension] • Press [DND] softkey to enable/disable
Optional: Press [Directory] softkey and see the Directory section of the Page (Paging key must be configured):
user guide for further instructions • Press [Paging] key and use navigation buttons to select the desired
External Call (no need to dial 9 for local or 1 for long distance): group from the Paging Groups List and press the [Paging] softkey
• Pick up the receiver, or press [Speaker] or [Headset] button, and dial • Make announcement, and hang up or press [End Call] softkey when
[10-digit phone number] finished
Redial/View Call History: • To adjust paging volume, press and hold [- or +] on the [Volume]
button during a page
• Press [History] softkey, use [▲or ▼] navigation buttons to select the
desired number, and press [Call] softkey two times to dial Directory:
Handling Multiple Incoming Calls: • Press the [Directory] softkey, then press [Enter] softkey to select
Network Contacts
• With caller on the line, press the [Answer] softkey – this automatically
puts the first caller on Hold and picks up the new caller • Use the [▲or ▼] navigation buttons to select Contacts (contacts you
have added via the User Portal) or Extensions (auto-populated list of
• Use the [▲or ▼] navigation buttons and [Resume] softkey to switch business group contacts), then press [OK] button
between the calls
• Use the [▲or ▼] navigation buttons to select an extension, then press
Transfer Call: [Call] softkey two times to call the selected contact
Consultative Transfer:
Adjust Volume:
• Press the [Transfer] button – the caller is now on Hold
• Dial the [4-digit extension] or [10-digit number], wait for the person • Press and hold [- or +] on the [Volume] button to adjust call volume
(handset or speaker) or ring volume
to answer, announce the call, and hang up to complete the transfer
• To cancel transfer, press the [Cancel] softkey to return to caller Changing Ring Tones (for internal calls only):
Blind Transfer: • Press [Menu] softkey, press [] and [▼] navigation button to select
• Press [Transfer] button Basic, and press [OK] button
• Dial [4-digit extension] or [10-digit number] to which you would like to • Press [▼] navigation button to select Sound, and press [OK] button
transfer the call and press [B Transfer] softkey (quickly) to complete • Press [OK] button to select Ring Tones
the transfer • Use [▲or ▼] navigation buttons to select Common (default ring tone
Transfer Call Directly to Another User’s Voice Mail: for all lines on the phone) or select Line (ring tone for a specific line),
then press the [OK] button
• Press [Transfer] – the caller is now on Hold
• Dial [*76] + [4-digit extension] + [B Transfer] softkey to complete • The selected radio button denotes the current ring tone
the transfer • Use [▲or ▼] navigation buttons to scroll through and play ring tones
Make Conference Call (5 party max.):
• Press [OK] button to change the selection
• With first caller on the line, press [Conference] softkey Optional Keys:
• Dial next party [4-digit extension] or [10-digit number] Use Enhanced Monitored Extension Keys to:
• When answered, press [Conference] softkey to join all parties • See individual’s line status (available/not available)
• Repeat the process above to add additional parties • Make an internal call
Holding Calls: • Transfer Call – Press [Monitored Extension] key to blind transfer
• Press [Hold] button to place caller on Hold • Pick up a call ringing at another extension
• To pick up call on Hold, press [Hold] button or [Resume] softkey Log In/Out of a Multi Line Hunt Group (MLHG) (Note: Line must be
enabled for Log In/Out by the business group administrator):
Park Call/Pick Up Parked Call (aka Shared Hold):
• To Park a call, press the [Park] key to place caller on park orbit • Use [Login]/[Logout] keys
• Use the Administrator Portal or User Portal to login/logout
• To Pick up a Parked call, press the [Park] key (indicated by a red
flashing light) Helpful Hint: Press [#] key or [Call] softkey to expedite call
Key Programming:
All programmable telephone keys are programmed via the Administrator
Portal or User Portal web site. Contact your designated telephone
system administrator for assistance.
For Additional Training and Support
• Visit www.popp.com or call POPP Communications at 763-797-7900
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