RMS: India’s Best Commerce and CA Coaching 11th and 12th Program

Case Based Questions

Chapter 1
1. Sanjana is a branch manager of ABC handicrafts pvt. Ltd. The company objective is to promote the sale of Indian
handloom and handicraft products. Its sells fabraics, furnishings, readymades and households’ items are made out of
traditional Indian fabrics. Sanjana decides quantities, variety, colour and texture of all the above items and then allocates
resources for their purchase from different suppliers . She appoints a team designers and crafts people in the company,
who develops some prints for bed covers in bright colours on silk. Althrough they looked very impressive, they were
more expensive than they had planned to sell. Average customer could not afford to buy it. Prasing their effort, Sanjans
suggested that they should keep the silk bed covers for special occassions like Diwali and Christmas and offer the cotton
bed covers on regular basis to keep costs under control.
Identify the functions of management which Sanjana performs by quoting the lines from the above para.

2. Ashutosh Goenka was working in ‘Axe Ltd.’, a company manufacturing air purifier. He found that the profits have
started declining from the last six months. Profit has an implication for the survival of the firm, so he analysed the
business environment to find out the reasons for this decline.
a) Identify the level of management at which Ashutosh Goenka was working.
b) State three other functions being performed by Ashutosh Goenka.

3. Rishitosh Mukerjee has recently joined AMV Ltd, a company manufacturing refrigerator. He found that his
department was under-staffed and other departments were not cooperating with his deparment for smooth functioning of
the organisation. Therefore, he ensured that his department has the required number of employees and its cooperation
with other deparments is improved.
a) Idenfity the level at which Rishitosh Mukerjee was working.
b) Also, state three more functions required to be performed by Rishitosh Mukerjee at this level.

4. Josh Enterprises decides to have a meeting of all the key employees of different departments in the organisation. The
main motive is to tell the employees to keep the target of 20% increase in sales as the main objective when they work
throughout the year. The meeting is full of ideas regarding the employees and processes involved. Various plans are
made to harness the potential of the employees and streamline the processes. However, with the passage of a few days
the external business environment checks the capability of the organisation to adapt to the situations. The company
successfully comes out at the end of the year with flying colours. What are the various characteristics of management
you can find highlighted here? Also identify the lines in which these characteristics have been highlighted.

5. Tec Ltd.is a company producing It Services. The company's profits are enough for the survival and growth. The
management of the company believes that a satisfied employee creates a satisfied customer, who in turn creates profits
that leads to satisfied shareholders. So, it pays competitive salaries and perks to all its employees.
All the employees are happy working in the organisation because of personal growth and development. The company
has a strong sense of social responsibility. It has set up an engineering college in which one - third of the students are
girls to whom the company gives 50% schokarship. Is the management of H. Tech Ltd. Fulfilling its objectives? Justify
your answer by giving reasons.

6. XYZ Ltd. is a management-oriented company. Time and again all the employees learn from their seniors’ various
ways of dealing with diverse situations. They are provided training whenever required. They are also given incentives
both financial as well as non-financial. The result is employees see their development in the organisation. The
organisation tries to behave as a responsible constituent of society and ahvays creates good quality products. It has a
very good image in the market. The training modules are superb, and the employees always try to find unique ways of
providing solutions in the context of rapidly changing business environment. This has helped the organisation to adjust
freuently in a very good manner.Which importance of management is highlighted here? Also identify the lines.

7. Gold Land Pvt. Ltd. is a wheat producing company. Daily 5000 bags of wheat weighing 10 kg each are produced
11th 12th Commerce Coaching | CA Foundation All Subjects | CA Intermediate Both Groups
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here. In comparison to the previous year this ere has been a smaller number of bags produced on a per day basis. The
number is around 4500 which is less than the target of 5000 set by the company. The company however has been able to
reduce the costs involved in comparison to last year’s spending on the production and packaging of each bag. The
quality of bags has also been up to the mark. Identify the concept of management ignored here.

8. ABCD Inc. is a company which deals with providing car service at home and on road. There are different
departments in this company like Human Resources, Marketing, Finance, Research & Development and Operations.
The top management of the company tries its level best to synchronize the activities of different departments in the best
possible manner. The result is the increased efficiency and attainment of goals. However with the passing of time the
size of the company has grown and now there are many branches of this company. The synchronization has turned more
important with the increase in the size of the company and the number of employees. The Departmental Heads of the
company are specialists in their respective areas and the top management tries to work with them not with authority but
by respecting their views on the subject. Their ego clashes are avoided to ensure smooth functioning of the organization.
a) Identify the concept of management highlighted above.
b) Write two benefits highlighted in the above paragraph of this concept.

9. Alpha Beta Inc. decided to go for perfect coordination in the various aspects of the company. They focus on
synchronization of all the activities of the organisation. For this they know coordination will be the key. At the stage of
thinking of what is to be done throughout the year they decide to take into consideration the harmony between the goals
of the organisation and those of the individual departments.
When they hire employees, they pay them only after evaluating their worth in terms of how efficient they are. Finally
when the last month of production comes they, time and again check the deviation between the set targets and the actual
production done.In the above paragraph the main focus is on coordination. However various functions of management
also come into picture.
You have to identify the three functions of management highlighted above in which coordination can be seen.

10. Management has evolved like other disciplines. There are umpteen numbers of books of management. One can see
that the various theories of management are getting absorbed in the competitive work environment. We can see students
of various courses like MBA, BBA, etc. acquiring learning of the systematic knowledge in their syllabus. When these
students come in the actual industry environment, not all of them are successful. Success in actual work environment
depends upon the intelligent application and mastery of the basic principles of management. Today various companies
are considering them as responsible components of society and have started including Corporate Social Responsibility
in their main program. These companies have realised that they will be requiring support from Government and people
if they want to achieve some important feats in this field.
In the above paragraph one feature is each of science, art and profession has been discussed. Identify each of them.

11. Dinesh is a versatile manager. However due to the nature of his job most of the time of his day is occupied with
planning. One day his friend who runs an advertising company calls him for a lunch. Dinesh finds his friend very busy
as his friend tells him that the company, he is working in is very busy these days in finding the right person for the right
job. Soon Dinesh leaves after having a detailed discussion with his friend.
During that lunch he learnt many things from his friend and applied the things learnt in his company the best outcome
was the adaptable nature of the company that turned out to be after application of this learning. The company earned
more revenue by the end of the year.
Which level of management Dinesh belongs to? What function was performed by his friend’s company? Which
particular characteristic of management was achieved by Dinesh for his company? Also identify the concerned lines.

12. Geetika is working in a private sector bank. One of her key function relates to the formulation of the overall
organisational goals and strategies of the bank. Identify the level of management at which she is working? State any
three other functions that she has to perform at this level.

13. Ajay and Sanjay are childhood friends. Sanjay had lost his right hand in an accident in childhood. They meet after a
long time in a restaurant. On being asked, Sanjay tells Ajay that he feels very discontented in managing his family
11th 12th Commerce Coaching | CA Foundation All Subjects | CA Intermediate Both Groups
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RMS: India’s Best Commerce and CA Coaching 11th and 12th Program

business after the death of his father as it doesn’t match with his areas of interest. Ajay knows that Sanjay possess
extraordinary skills in management although he hasn’t acquired any professional degree in management.
Therefore, he asks Sanjay to wind up his business in India and join him in his hotel business in Dubai as an Assistant
Manager in Sales and Marketing Division.
In context of the above case:
Can Sanjay be deployed at the post of Assistant Manager in Sales and Marketing Division though he hasn’t acquired
any professional degree in management? Explain by giving suitable justifications in support of your answer. List any
two values that are reflected in this act of Ajay.
14. Ramarjuna joins an IT firm as a system analyst after completing his master’s in computer science. As the nature of
his work demands he has to work in very close coordination with all the departmental heads in the firm, very soon
Ramarjuna realizes that each departmental head has own individual style of working. They differ greatly in their day-to-
day approach to work. They tend to deal with a given situation, an issue or a problem through a combination of their
own experience, creativity, imagination, initiative and innovation.
In the context of the above case:
Identify and explain the nature of management highlighted in the above case.

15. Hema is one of the most successful managers of her company, kobe Ltd. She uses her creativity and initative in
handiling challenging situations at work. The knowledge gained by her during her student days at a renowed
management institute as well as through her observation and experience over the years as applied by hema in a skillful
manner in the context of the realities of a given situation. She often reads books and other literatures in various fields of
a management to keep her knowledge updated.
a. an aspect of the nature of management is being highlighted in the above description. Identify the aspect.
b. Explain any three features of the aspect identified in part A.

11th 12th Commerce Coaching | CA Foundation All Subjects | CA Intermediate Both Groups
www.rms-cacoaching.com By Shefali Khurana +91 9988056377