OpenText™ Extended ECM CE 23.

Release Notes

Product Released: 2023-09-30

1 Introduction
These Release Notes provide an overview of Extended ECM 23.4, including new features, delivery
information, and supported platforms.

OpenText recommends that you read these Release Notes in conjunction with the documentation
included with the software package. If any conflicts exist, the Release Notes supersede the other
documentation.

We also recommend that you check OpenText My Support for any patches or documentation updates
that may have been posted after the initial release of this product.

1.1 Release Notes revision history

Revision date Sections revised Description of revisions

2023-09-30 First release. All new content.

6.6.1 Supported SAP

Added note about certification for SAP
2023-10-05 Business Suite and SAP
S/4HANA 2023
S/4HANA

2.4.2.1 Enterprise
/OTX/RM_WSC_BATCH_CREATE replaces
2023-11-07 Application Integration –
/OTX/RLSA_0_WSC_CREATE_GEN
SAP

6.8 SAP SuccessFactors

2023-11-29 Hyperlinks to correct documentation
compatibility

Support for SAP S/4HANA 2023

6.6 SAP Business Suite
Deprecation of Business Object Browser
2023-12-15 and SAP S/4HANA
Adding AppWorks Platform Container
compatibility
Adding hotfixes

4.1 Docker images on Updated information about Helm charts and

2024-02-08
Kubernetes platforms availability to SAP customers

Removed information about Office Online

4.1 Docker images on
2024-02-20 Broker container. This container is exclusively
Kubernetes platforms
for Open Text hosting.

2 About Extended ECM 23.4

This section provides an overview of Extended ECM 23.4.

The product family of Extended ECM is a leading Enterprise Content Management (ECM) system,
managing the information lifecycle across the enterprise, from capture to archiving and disposition.

It can be integrated into various business applications such as SAP S/4HANA, SAP SuccessFactors,
or Salesforce, has deep integration into the Microsoft 365 collaboration suite and supports many

2 Extended ECM 23.4 Release Notes

different business processes with out-of-the-box Business Scenarios as well as tailor-made
applications that can be developed or customized with Extended ECM.

Extended ECM offers different deployment options, ranging from installation directly on physical
hardware, virtual machines to modern, cloud-native deployments using Docker images and Helm
charts on Kubernetes platforms such as Microsoft Azure, Google Cloud Platform, and AWS.

OpenText Extended ECM (Private Cloud) is the equivalent private cloud service offering which can be
considered as an alternative to customer-managed deployments.

The Release Notes cover the entire family of Extended ECM products including:

• OpenText™ Content Suite Platform

• OpenText™ Extended ECM Platform
• OpenText™ Extended ECM for Microsoft® Office 365™
• OpenText™ Extended ECM for SAP® Solutions
• OpenText™ Extended ECM for SAP® SuccessFactors
• OpenText™ Extended ECM for Salesforce®
• OpenText™ Extended ECM for Engineering
• OpenText™ Extended ECM for Government

SAP customers: The Release Notes cover following SAP products:

• SAP Extended Enterprise Content Management by OpenText

• SAP SuccessFactors Extended Enterprise Content Management by OpenText
• SAP Extended Enterprise Content Management by OpenText for Microsoft Office 365
• SAP Extended Enterprise Content Management for Government by OpenText
• SAP Extended Enterprise Content Management by OpenText, add-on for capital projects and
operations

OpenText™ Extended ECM for Salesforce® is not available for SAP customers, unless the customer
purchases separate Extended ECM for Salesforce® subscriptions from OpenText.

2.1 Simplified software delivery

With the Extended ECM CE 23.4 release, we have simplified software delivery and installation. What
was previously installed separately has been consolidated for Content Server. Independently, whether
you have licensed Content Server, Content Suite Platform, Extended ECM Platform, Extended ECM
for Microsoft Office 365, Extended ECM for SAP Solutions, Extended ECM for SAP SuccessFactors,
Extended ECM for Salesforce, Extended ECM for Engineering, or Extended ECM for Government,
you get the same Content Server.

Content Server combines related products, modules, and components in one installable software
package. There is no need to identify, check compatibility, check availability, and install modules
individually.

By consolidating and simplifying our Content Server delivery, we will provide a clearer view of all the
capabilities and opportunities Extended ECM can bring to you and your business.

Extended ECM 23.4 Release Notes 3

You will find these capabilities as structural elements in this Release Notes document, as well as in
the documentation. For more information, see Documentation.

What has changed for you? After installing Extended ECM – or upgrading your system to CE 23.4 –
your installation is a complete Extended ECM system. For a complete list of components see
Packaging and downloads.

What does it mean for your license agreements?

Your license agreements and license keys will determine the allowed use of the software. Additional
functionality may be accessible to you. However, your license agreement with OpenText remains
applicable and you are eligible to use only the features that are part of your license plan. For more
information, see Note on the End User License Agreement.

2.2 License enforcement

The Extended ECM X-Plan licenses are available for all new customers and existing customers who
wish to switch.

Upgrading from a legacy license model to the Extended ECM X-Plans requires a new contract and
therefore cannot be carried out automatically. It requires manual steps after the license has been
changed. For more information about the procedures of a license type switch and its implications, see
this Knowledge Base Article Understanding the Extended ECM License Framework.

The Extended ECM X-Plan license enforcement prevents compliance issues like overuse or
unentitled use because Extended ECM checks the license of every user when they sign in. Users
must have at least an X1 license to sign in to the system.

The Extended ECM X-Plans license key clearly shows the type of X-Plan and the number of
purchased named users. Users in groups or partitions need to be allocated to a license type. When
users first sign in, each named user is counted against the total number of licenses that have been
purchased. If the number of users exceeds the number of available licenses, no additional new users
can sign in. The license counters and their usage can be monitored in OTDS.

2.3 New features

Extended ECM 23.4 includes the following new features.

Document Management, Smart View, and Extended ECM Mobile

• Vertically aligned metadata fields: Introduced vertically aligned metadata fields, which
enhances the overall user experience in Smart View by providing better accessibility and
responsiveness.

• Pinned Columns view: Introduced a view called “Pinned columns” for Nodes table browse
pages and Search pages. This view allows users to manually resize columns and provides
horizontal scrolling if the columns exceed the screen width. Each user can choose their preferred
view and their browser will persist their custom browsing experience for future sessions. For more
information, see OpenText Extended ECM Smart View User Guide.

4 Extended ECM 23.4 Release Notes

• User Proxies (Delegation): Users can set another user to be their delegate. This allows the
assigned user to access and update content as if they were the target user. This ensures that
access to key documents and vital processes can continue in the event of absences.
For more information, see Content Server Configuration Guide.

• Online Help: The Classic View User Help and Administration Help are now available through the
same Global Help Service used by the Smart View User Help. This change provides a unified
experience across all user interfaces in Extended ECM..
• Extended ECM Mobile and Business Attachment Widget: Added support for the Business
Attachment widget, which displays a list of business attachments linked to an individual business
object. For more information, see Extended ECM Mobile: Configuration Guide.

• Extended ECM Mobile and Business Workspaces: The ability to add Folders inside Business
Workspaces is now supported in Extended ECM Mobile App. For more information, see Extended
ECM Mobile: Configuration Guide.

• Extended ECM Mobile and AppWorks Workflows: Added the ability to view a workflow
overview including all related tasks and each task detail.

Business Workspaces
• Hierarchical Business Workspace structure: Users can create on-demand nested Business
Workspaces when a hierarchical template structure was configured by the business administrator.
To use this feature, define template shortcuts to the subordinated Business Workspace templates
in the Business Workspace. With this approach you can create complex Business Workspace
structures.
For more information, see OpenText Business Workspaces: Configuration Guide.
• Reference attribute is a required field: If you switch to only required fields in the workspace
creation dialog box or in the Business Workspace properties dialog box, the reference attribute
remains in the dialog box.
For more information, see OpenText Extended ECM Platform: Integration and Configuration
Guide

Business Process Library

• Business Scenario User Help: A new guide summarizes information about all available
Extended ECM business scenarios. You can learn about their general structure and special
features for each business scenario and how to use and configure them.
For more information, see OpenText Extended ECM Business Scenario: User Guide.

• Procurement business scenario: Manage content related to your procurement process in

Business Workspaces as standalone scenarios or driven by processes in SAP S/4HANA.
In the standalone scenario, employees request to buy goods or services within a Workflow. After
approving the purchase requisition Workflow, a purchase order Workspace is created with all
documents that were collected during the processing of the Workflow.
In SAP S/4HANA, the Business Workspaces for purchase requisition, request for quotations,

Extended ECM 23.4 Release Notes 5

 purchase orders, purchase contracts as well as business partner and product are created
automatically and kept in sync with the data and relationships in SAP S/4HANA. Users working in
SAP S/4HANA can manage their unstructured information in these Business Workspaces while
working in SAP apps even in the SAP Fiori Inbox.
For more information, see OpenText Extended ECM Business Scenario: User Guide.

• Adapt business scenarios to your needs: Business administrators can change the
configuration of business scenarios to suit their individual needs, which can accelerate the
project and proof of concepts and enable them to learn more about newest capabilities.
For more information, see OpenText Extended ECM Business Scenario: User Guide.
• Background images: For every business scenario, a background image is now included in the
transports to create a visually attractive shortcut tile to the departmental page.
For more information, see OpenText Extended ECM Business Scenario: User Guide.

Viewing and transformation

2.3.4.1 Complimentary
• Protected Content: Content using Azure Information Protection opens in a “View-only” mode.
Users accessing this protected content are unable to annotate, publish, print, or download from
within the viewer. Secured content is not eligible for processing with transformation features.

• OpenOffice Formats: Annotate, publish, and transform ODT, ODS, and ODP file formats.

Document generation
No new features introduced.

Integration with Microsoft Office 365

2.3.6.1 Enterprise Connect and Office Editor

• User Proxies (Delegation): Enterprise Connect supports the Extended ECM proxy user feature.
Using Enterprise Connect, users can work with content on behalf of another user based on
permissions assigned in Extended ECM. To learn more about how to work with proxy users in
Enterprise Connect, see Enterprise Connect and Office Editor Installation Guide.
• Reservation Management: Added the ability to notify users by Notification Center or email when
a reserved document becomes unreserved for editing from My Working Documents List. For more
information, see Enterprise Connect – User Getting Started Guide.
• Configure the edit action when clicking a file name: Allow users to open documents for
editing, if permissions allow, by clicking the document's name in Smart View or Classic View. For
more information, see General Editor Settings in Extended ECM.

2.3.6.2 Outlook Web Add-in

• Authentication: Improved single sign-on (SSO) authentication when the Outlook Web Add-in
connects to Extended ECM. For more information, see Microsoft 365 Administration Guide.
• Upgrading the Outlook Web Add-in: A change has been made to the Business Workspace
Outlook Add-in File manifest to support OAUTH 2.0 for single sign-on. If single sign-on has been

6 Extended ECM 23.4 Release Notes

 enabled in your environment, you must download the BusinessWorkspace.Manifest.xml 23.4 and
redeploy it to your Office 365 tenant.

Note: If using ADFS for SSO, the BusinessWorkspace.Manifest.xml file must be edited and the
URL to your ADFS server must be added to the manifest before being deployed to your O365 tenant.

2.3.6.3 Microsoft Teams Integration

• Extended ECM Teams App: The app has been enhanced to allow a user to select a file from
Extended ECM and share the link in a Teams chat. For more information, see Microsoft 365
Administration Guide.
• Microsoft Teams: Remove the Business Workspace Team tab when the connection between the
Business Workspace and the Team is also removed.

• SharePoint/OneDrive: Can send an Extended ECM document to SharePoint or OneDrive when

using Smart View. For more information, see Microsoft 365 Administration Guide.

2.3.6.4 Information Protection Administration

• Linux 9 Environments: The integration between Microsoft Purview Information Protection and
Extended ECM is not supported on Linux 9 environments due to an identified incompatibility.
OpenText will provide an update on the topic.

Workflow and automation

2.3.7.1 WebReports in Smart View

• WebReports Smart Style reportviews: Two Smart Style reportview templates provide a no
code/low code way to quickly create a report consistent with Smart View.
Smart Style SmartUI SDK Browse reportview provides a preconfigured WebReport to display a
native Smart browse table with multi-file actions, facet panel, and inline and multi-select actions when
used with a data source such as a container.
Smart Style SmartUI SDK Browse with WebReports Processor reportview provides a partially
preconfigured WebReport to display a native Smart browse table with multi-file actions, facet panel,
and an option to update metadata or perform custom actions with the WebReports Processor. See the
WebReport Processor information in the following section and comment tips within the Smart Style
reportview.
For more information, see Smart Style Reportviews in Default Reportviews.
WebReport Processor: The WebReports Processor is designed for Smart Style templates to
improve performance. An action defined in the template sends a request to the WebReport
Processor, which uses a REST API to fetch and change data. Only specific atomic tags, sub-tags,
and some custom sub-tags are supported for use with the WebReports Processor. The
WebReports Processor and tags are enabled on the “Manage WebReports Processor” page. For
more information, see Manage WebReports Processor.

• Visual Count full page widget: Click-through data functionality is available for the Visual Count
full page widget. Use the Visual Count Widget – Grouping on Client JSON reportview for your
WebReport in order for the data to be grouped in the browser, making it clickable. For more
information, see Default Reportviews.

Extended ECM 23.4 Release Notes 7

• HTML WebReport widget tile: The HTML WebReport widget can be expanded to display the
same content as in the widget, or a second WebReport can be configured to display in the HTML
WebReport when expanded. For more information, see Configuring the HTML WebReport
Widget.

Information governance and protection

2.3.8.1 Controlled Documents

• Change ownership of controlled copies: Business administrators can now change the
ownership of controlled copies for single documents and for multiple documents. This change is
no longer restricted to orphaned copies.
• Subfolders in the Control Rules volume: Printing Rules and Viewing Rules of Controlled
Viewing and Printing can now be sorted into subfolders for better organization.

2.3.8.2 Records Management

• Disposition widget: The Disposition widget displays Disposition and Accession searches in a
landing page tile. Expand the widget to access a list of Disposition Groups and Dispositions and
Accession searches with options to view the Status, Next run, search criteria and to start
searches. For more information, see Using the dispositions page.
• Disposition and Accession Search in Smart View: Create and configure the search criteria for
Disposition and Accession searches in Smart View. For more information, see Create a
disposition search and Configure the search criteria for a disposition search.
Configure the Disposition and Accession permissions and from the Properties, configure
notifications, the review process, and disposition search settings in Smart View. For more
information, see Configure the properties and permissions for a disposition search.
Start Disposition and Accession searches from the inline “Start Search” button. Click the name of
the Disposition or Accession to view previously run searches (Snapshots.) For more information,
see Start a disposition search and View disposition snapshots.
• Disposition Groups in Smart View: Create, modify, and delete Disposition groups in Smart
View. For more information, see Create a disposition group.
• Records Management support for container responsiveness (automatic refresh): When the
following actions are performed by a user, other users will automatically see the related icons
added or removed depending on the action:
• Apply/Remove RM Classifications
• Apply/Remove Holds
• Finalize/Add/Remove Mark Official
• Add/Remove Cross-references
For more information, see Container notifications and responsiveness.
• Restrict add and remove standard Classifications from items: The privilege to add and
remove standard Classifications from items can be controlled using Records Management
Functional Access by adding Managed Object - Classification – Apply and Managed Object –

8 Extended ECM 23.4 Release Notes

 Classification – Remove to the applied Functions list for a group. For more information, see
Setting Group Functional Access
• Exporting Records Management settings: The Managed Objects page settings and RM Status
- Downgrade Permissions/Additional Access List are exportable and importable using LLConfig.
For more information, see Exporting Administration Settings.

• Physical Object REST API to create labels: The REST API POST
/api/v1/physicalobjects/importLabels is available at OpenText Developer APIs.

2.3.8.3 Security Clearance

• Security Clearance in Proxy mode: When in Proxy mode, the proxy user can access content of
the Assignee user if the content has Security Clearance levels equal to or lower than the proxy
user or has the same Supplemental Markings as the proxy user. For more information, see
Acting as a full access proxy: effects on privileges and permissions.

Enterprise Application Integration

2.3.9.1 SAP S/4HANA and SAP CX Cloud

• Improved synchronization of user to groups: The report that adds or removes users in
Extended ECM groups based on their user-to-role assignment in SAP is optimized, to consider
just the new users instead of all users.
For more information, see OpenText Extended ECM for SAP Solutions: User Management and
Access Control Scenarios.
• Support OpenText Office Editor in SAP GUI Edge mode: Office Editor can be used out-of-the-
box in the Extended ECM Business Content Window when working in SAP GUI Edge mode.
For more information, see OpenText Extended ECM for SAP Solutions: Customizing Guide.
• Create documents with Categories via API: You can create a document with a Category from
the SAP application via the Extended ECM for SAP Solutions Library Service to store content with
mandatory attributes in an automated way.
For more information, see Extended ECM for SAP Solutions - SDK and API documentation.
• Support SAP GUI for Windows 8.00 (32-bit): Extended ECM supports the newest version of
SAP GUI for Windows 8.00 (32-bit) including business content window, viewers, and office
editors.
For more information, see Chapter 6.6.2 Supported SAP GUIs.

2.3.9.2 SAP SuccessFactors

• System report: System report shows the number of active users of SAP SuccessFactors to
validate the usage count.

2.3.9.3 Salesforce

• Configuration and Diagnostic report: Both reports have been extended to include new
configuration settings for the ‘Merge Workspace’ function.
• Job Monitoring Agent: This new agent has been introduced to ensure both
BatchManagementScheduler and MasterScheduler jobs in Salesforce are running, and restart
them automatically if they stopped for whatever reason.

Extended ECM 23.4 Release Notes 9

 External sharing and collaboration
• Notifications for sharing errors: Share coordinators and share administrators will receive
notifications in their Notification Center when an error occurs in an item that is shared from
Extended ECM to Core Share or Microsoft Teams. For more information, see External Sharing
and Collaboration Guide.

• Notification for share expiry: Share coordinators and share administrators will receive
notifications in their Notification Center when the share on items shared between Extended ECM
and Core Share is going to expire . For more information, see External Sharing and Collaboration
Guide.
• Notifications for share approval: Share coordinators and share administrators will receive
notifications in their Notification Center when items require their approval in order to be shared
from Extended ECM to Core Share. For more information, see External Sharing and
Collaboration Guide.

System administration and operations

• Temporary Logging: A new log setting page allows administrators to change log settings
(connect logs, security logs, and thread logs) for multiple instances. Once the specified time is
reached, the log settings will be reverted to their original settings. When temporary log settings
are in effect, they will override the existing log settings. For more information, see Temporary Log
Settings.
• Security Log enhancements: Captures username and request success or failure in security
logs.
• System monitoring enhancements:
• A new business event issues a warning when containers exist with overly large data sets.
• A new system event is issued when a Memcached server connections fails.
• SASL support on Memcached: Administration setting page has been created to enable SASL
mode on Memcached processes to enhance security. For more information, see Configure
Memcached Settings.
• Connection limits settings on Memcached: A setting has been added to control the maximum
simultaneous connections allowed for Memcached processes. For more information, see
Configure Memcached Settings.
• A new search region, OTDocDigitalSignature, indicates if the document was digitally signed.
• Syndication Configuration: Admin (1000) credentials are no longer needed for configuration.
Credentials for a user with System Admin rights are used to improve audit and security.
• Syndication: The “Purge” option is available when Syndication for a container or document is
cancelled. This option will delete and purge the Syndication locations on the Remote site,
supporting applications that require stricter document security. The existing behavior of leaving
the data on the Remote site remains available.

10 Extended ECM 23.4 Release Notes

• Service Users: Service Users now have an option to not be transactionally tracked. This allows
integrating OpenText components to Extended ECM with an API only account.

Developer
• OUNIT Feature - The "OScript -> Unit Test" preferences has introduced a feature called the
"Show OUnit view when unit tests are run" option. This option,mirrored in the Preference page,
helps when OUnit is not open and the user has not configured the view to show test execution.
For more information, see Content Server SDK Guide.
• OUNIT Feature - The "OScript -> Unit Test" preferences has introduced a feature called the
"Number of unit tests to group into a single execution" option. Entering a number here will result in
CSIDE dividing or chunking unit test executions into discrete batches. The order of test execution
is unaffected. Chunking test execution allows CSIDE to provide test execution feedback sooner
and it also allows for un-executed unit test batches to be cancelled (the currently executing test
batch will run to completion). For more information, see Content Server SDK Guide.
• OUNIT Feature - All "run unit test options" now have a "calculate test coverage" option. Selecting
this option results in CSIDE recording the invocation of any functions that exist in the workspace
or OScript explorer. Once tests have been executed the coverage report view is displayed. For
more information, see Content Server SDK Guide.
• CSIDE Patch Tool - CSIDE now provides convenience functionality for patch creation. For more
information, see Content Server SDK Guide.

Kubernetes deployment (Extended ECM Helm charts)

• Fluent Bit Logging: The Extended ECM Helm charts and container automation can enable
logging using Fluent Bit and also share Content Server security logs with remote Fluent Bit
instances.
• Removal of PostgreSQL subcharts: The PostgreSQL subcharts, which were intended for
development or demo cases, are removed from Extended ECM Helm charts in this release.

Add-on Engineering
• Enabled sign-out and download of Support documents along with the parent.
• State Flow Due dates are now available on the My assignment widget.
• Enhanced the progress parameters on State Flow.
• Enhanced Supplier Exchange to collaborate and integrate at the workspace template level for
seamless exchange of documents.
• Enhanced the user experience on State Flow properties to visualize assignees and applicable
dates.
• Enhanced the Revision history page to enable the users to configure custom columns and to
show and hide columns.
• Stabilized Engineering Connect.

Extended ECM 23.4 Release Notes 11

 Add-on Government
• Dynamic Workflow and content: Documents assigned to a Workflow can be edited. For more
information, see OpenText Extended ECM for Government User Guide.
• Navigation bar: Added a horizontal scroll bar to allow the navigation of deep content structures.
• Navigation bar: Added Personal Workspace as a new topic. For more information, see OpenText
Extended ECM for Government User Guide.
• Resize columns and grid view: Supported for Inboxes, Personal Workspaces, Folders, and File
plan. For more information, see OpenText Extended ECM for Government User Guide.

• XDOMEA: Support of the 505 message. For more information, see OpenText Extended ECM for
Government User Guide.
• Enterprise Connect: Additional Extended ECM for Government functions (closure, send Outlook
reminder, print) are available for eFiles/eCases. For more information, see OpenText Extended
ECM for Government User Guide.
• Dynamic Workflow: End users will? be prevented from initiating an AppWorks Dynamic Workflow
from an object if the object resides in a container that has been scheduled for Restructure.
• Extended ECM Mobile and Dynamic Workflow assignments: Added the ability to view a
workflow overview including all related tasks and each task detail.
• Dynamic Workflow and delegation: When a task is delegated to another user, then both task
assignee and delegated user have same level of permissions for the task.
• Dynamic Workflow and permissions on attachments: Workflows cannot be started when tasks
have not yet been completed.
• Dynamic Workflow: Tasks can be assigned regardless of the default access setting “restrict
grant Access to Groups only”.
• Dynamic Workflow and user picker: Enhanced user picker and role picker for task assignees.
• Dynamic Workflow and email notification: The main document names have been added to the
email notifications.

• Dynamic Workflow and email notification: Task creators now have the option to 'send
immediate email notifications, which will dispatch an email alert regardless of individual settings.
• Dynamic Workflow and document audit: Workflow name was added to the Workflow events in
the document audit.
• Proxy user management: Functionality was improved, moved to xECM core, and becomes
available to all xECM users. Accessing and setting up proxy users is available to users via the
Profile menu. Administrators can manage proxy users in the administration area. In the Landing
page, the proxy widgets have become obsolete. For more information, see Smart View User
Guide: OpenText Extended ECM.

2.4 Discontinued and deprecated features

When software components of Extended ECM are reaching the end of their lifecycle, OpenText is
taking a phased approach.

12 Extended ECM 23.4 Release Notes

In a first step, features are marked as deprecated to make customers aware of upcoming changes.
Deprecated features should not be used in new implementations. The functionality is yet not removed
from the software, but customers are encouraged to consider alternatives to prepare for a future
change. Deprecated features remain in this state for several updates, providing the opportunity to
plan and adapt.

After a certain period, functionality is officially discontinued. It is removed from the product and certain
cross-product compatibility is no longer maintained. OpenText offers either automatic conversion to
newer functionality, or if not possible for technical or commercial reasons, gives advance notice by
announcing the deprecation of the feature in the Release Notes.

Discontinued
Binders and Cases object types: Have been discontinued starting with version 22.4. They have
been replaced by Business Workspaces and were no longer recommended for new implementations
since 2017 (release 16.2.0). Customers need to convert existing Binders and Cases into Business
Workspaces using the migration utilities available with Extended ECM. For more information, see
Knowledge Base Article.

Old SAPUI5 components: Starting with version 22.4, both SAPUI5 components without the Create
and Complete function for Business Workspace creation are discontinued. They have been replaced
by newer components in 20.2. For more information, see Extended ECM for SAP Solutions - SDK
and API Documentation.

Engineering Workspace rule has been dropped from the Perspective Manager. OpenText
recommends that you use the Workspace Template rule while creating Perspectives.

Imaging Reviews and Notes: Has been discontinued as of CE 23.1. It should not be used for any
new deployments. As part of the discontinuation, added a utility that migrates notes and annotations
to be directly accessible using Extended ECM Imaging Viewers configurations for the ArchiveLink
documents, which can be used for existing deployments.

Smart View light theme CSS file: Smart View light theme CSS file (/img/csui/themes/
light/overrides.css), which provides the CSS styles for light theme, is discontinued in Extended ECM
23.1.

PostgreSQL Helm sub-charts: Beginning in CE 23.4, the Extended ECM Helm charts will not
include the sample PostgreSQL sub-charts otcs-db, otac-db, otpd-db (they were not intended
or supported for production scenarios).

Server platforms and databases:

• Windows Server: Windows 2016 support is discontinued as of 23.2.

• Web Server: Tomcat 8.5 support is discontinued as of 23.2.
• Application Server: Tomcat 8.5 is discontinued as of 23.2.
• Web Server: Apache HTTP Server 2.4x is discontinued.
• Azure Database for PostgreSQL Single Server is discontinued as of 22.4 and it is replaced by
Azure Database for PostgreSQL – Flexible Server.
• Tomcat 9 is discontinued for all components of Extended ECM except Archive Center.

Extended ECM 23.4 Release Notes 13

 • PostgreSQL 11 is discontinued as of 23.3.

My Mailbox: The My Mailbox option has been discontinued as of CE 23.4.

Email notifications for shared Items in an error state: This feature has been deprecated in CE
23.3 and will be discontinued in CE 23.4. Email notifications will no longer be sent to share
administrators for items that are shared from Extended ECM to Core Share and have transitioned into
an error state. The email notifications will be replaced by in-app notifications in the Notification Center
in Extended ECM.

Tempo Box support: CE 22.4 is the last update that will have the ability to support Tempo Box
integration.

Old auto format feature: With CSIDE 16.2.8 a new implementation of the OScript Auto Format
feature was introduced while retaining the option to switch to the old implementation using a
Preferences switch. With the 23.2 update the "old" auto format implementation and the Preference
switch will be removed from the CSIDE code. Starting with CSIDE 23.2 the "new" auto format
implementation will be the only OScript auto format option.

Deprecated
The following features are deprecated and will be discontinued in the future:

Email Archiving in Enterprise Connect: Email Archiving is deprecated and beginning in CE 24.4,
Email Archiving functionality will no longer be available in Enterprise Connect.

Content Sharing Icons: The icon used to represent an item shared between Extended ECM and
Core Share or Microsoft Teams is changing. Beginning in CE 24.1, the icon will be replaced either
with the Core Share icon for items shared with Core Share or it will be replaced with the Teams icons
for items that are shared with Microsoft Teams.

Enterprise Connect Outlook Add-in: Microsoft has announced the release of a new Outlook for
Windows that does not support COM/VSTO based Outlook add-ins. Since Enterprise Connect
Outlook add-in is COM/VSTO based, this Outlook add-in will NOT be compatible with the new Outlook
for Windows. Please review the following Knowledge Base article for more information about this
topic.

https://support.opentext.com/csm?id=kb_article_view&sysparm_article=KB0796007

Outlook Web Add-in: Due to Microsoft’s announcement of the deprecation of the EWS API for
Exchange Online, customers are advised to switch to the Microsoft Graph API. A configuration option
has been added to enter the Azure Application Identifier and credentials which are required for the
Outlook Web Add-in to connect to Exchange Online and retrieve EML files.

Remote Cache: Is deprecated and should not be used for new installations. Syndication should be
explored as a replacement.

Server platforms and databases:

14 Extended ECM 23.4 Release Notes

 • Linux 7 will be deprecated from 24.1.
• SQL Server 2017 will be deprecated from 24.4 (tentatively).
• Archive Center will move to Tomcat 10 in the future.
• Linux 8 support will be deprecated shortly due to security and third-party concerns raised by
customers.
• Support for Linux 9 has been added in CE 23.4.

Project and Community object types have been replaced by Business Workspaces and are no
longer recommended for new implementations. OpenText is planning to discontinue these object
types in the fourth quarter of 2024 (release CE 24.4) and is recommending converting existing
Projects and Communities into Business Workspaces using the migration utilities available with
Extended ECM.

Business Workspaces: The Import Configuration for Workspace Types, Unique Names, and
Business Object Types with an XML file has been deprecated since CE 21.4. As an alternative use
the Transport Warehouse.

Extended ECM Platform User Guide and Extended ECM Platform Admin Guide: These two
guides are now dissolved with CE 23.3. Information in the User Guide is transferred to the Smart View
User Guide. Information in the Admin Guide is available in the Extended ECM Platform Integration
and Configuration Guide.

Content Web Services: This feature has been deprecated as of CE 22.4. Content Web Services is
no longer recommended for new implementations and existing implementations should leverage the
REST API infrastructure.

Internal OTDS: The Internal version of OpenText Directory Service will be removed from the
Extended ECM package, with a target update of 24.3. OTDS is currently provided as a convenience
for easy installation of development, test, and demonstration systems. Connection to an OTDS
server will still be required.

2.4.2.1 Enterprise Application Integration – SAP

Bulk Creation: Starting with CE 22.4 Bulk business object declaration program
/OTX/RLSA_0_WSC_CREATE_GEN is deprecated. Please use /OTX/RM_WSC_BATCH_CREATE
instead. Consequently, please replace any scheduled background job using
/OTX/RLSA_0_WSC_CREATE_GEN with a similar job using /OTX/RM_WSC_BATCH_CREATE.

Business Object Browser: Starting with CE 22.4, OpenText Business Object Browser is deprecated
and should not be used for new installations1. Instead, you can create SAP Fiori element apps based
on metadata and annotations of OData services and place the Fiori UI component for Business
Workspaces or Business Documents inside these generated Fiori element apps.

1
In other words, please do not install OTEXBASB. Furthermore, if you are not using OpenText
Vendor Invoice Management, please do not install OTBCBAS, OTBCWUI, OTVIMBAS, or OTVIMFUI.

Extended ECM 23.4 Release Notes 15

2.4.2.2 Enterprise Application Integration - Salesforce

Salesforce Federated Search (SFFS) application support: As announced in previous Release

Notes, the Salesforce Federated Search (SFFS) application has been removed from the product.
During the provided transition period limited product support is available until the fourth quarter of
2023 (release CE 23.4). Customers who wish to continue using Salesforce Federated Search are
advised to consult the respective product documentation and should make the necessary
arrangements to update their configuration.

Extended ECM for Salesforce App support of Salesforce Classic UI: OpenText Extended ECM
applications running in the Salesforce Classic user interface have been retired as of October 31, 2022
and will no longer be supported. Additional capabilities and feature configuration will only be available
in the Extended ECM by OpenText Lightning application going forward. If you are using Salesforce
Classic, you will need to switch to Salesforce Lightning mode to make configuration changes in the
new Extended ECM by OpenText Lightning application. For more information about switching to
Salesforce Lightning, please visit https://help.salesforce.com/s/articleView?id=000317946&type=1.

2.4.2.3 Enterprise Application Integration - SAP SuccessFactors

Document Self Service widget/Upload widget: Starting with release CE 22.2, this widget is
deprecated and is replaced by the File Upload widget in the platform. To avoid confusion the Upload
widget has been renamed to the Self Service widget.

SAP SuccessFactors Workspace Creation/Update (starting with CE 22.1): The previous job for
creating/updating Workspaces provided by versions CE 21.4 and earlier is deprecated and is no
longer being enhanced. Existing jobs of this type will continue to work but this feature will be
discontinued in future updates. For more information, see Customizing Guide: Migrating from
deprecated Workspace Creation/Update job to Central Workspace Creation/Update job.

Document Generation for Candidates (starting with CE 22.1): Document Generation for
candidates using the Employee Workspaces widget is no longer recommended. It is recommended
that you use the new Document Generation action from the Documents tab. For more information,
see User Guide: Generate documents with Extended ECM PowerDocs.

SAP SuccessFactors authentication change: By November 2023, SAP is going to enforce the use
of OAuth for integrations. Customers can only use the Central Workspace Update/Creation Job after
this date. In case the previous job for creating/updating Workspaces has been used, the migration
needs to be completed by this date. Extended ECM CE 21.4 or earlier will stop functioning in this
scenario.

2.4.2.4 System administration and operations

Owner ID: Setting is deprecated as of CE 20.4.

2.4.2.5 Extended ECM for Government

OCC (OpenText Capture Center): Extended ECM for Government and Extended ECM Add-on
Government contain Capture Center, that automatically captures and interprets paper documents,
using document and character recognition software. Capture Center is with version 16.5 end-of-life.
We strongly recommend reviewing the sustained maintenance on Knowledge OpenText. After

16 Extended ECM 23.4 Release Notes

sustained maintenance ended, license remains active but no patches are provided anymore for
version 16.5. If you currently use Capture Center, please contact your account executive for
alternative options.

Document Presentment (DP) and Document Presentment Live (DP Live): Plan to deprecate
solutions for release CE 24.4, which are included in the products Extended ECM for Government and
SAP Extended ECM for Government by OpenText.

Freeze functionality deprecated: Freeze is covered by Closure (Z.d.A.) and for that reason will be
deprecated. Freeze will no longer be available on Documents or Workspaces.

2.4.2.6 Interactive Correspondence for Content Server

Interactive Correspondence for Content Server (ICCS), the Content Server module which provides
document generation with Exstream, is now deprecated. Instead, use Extended ECM PowerDocs,
which is the fully integrated method for document generation. OpenText intends to discontinue ICCS
by early 2025.

3 Extended ECM components and licensed

functionality
3.1 Software Components bundled with Extended ECM

Note
License agreements and license keys will determine the permitted use of the
software. Some components such as various Extended ECM variants, Intelligent
Viewing, OpenText™ Email Cloud Archiving, CMIS Document Pipeline for
Archive Center, Document Pipeline for File Archiving, OpenText™ Document
Pipeline for SAP® Solutions, Document Pipeline for DocuLink, Add-on for
Microsoft™ Office Online, integration with Core Share, and Interview module are
included in the components of Extended ECM but are licensed separately.

The following table lists all components of Extended ECM 23.4 without license consideration. For a
list of functions included with each component, see Licensed Functionality.

Group Component Version Notes

Foundational System Center 23.4 Software Deployment
Server
Content Server 23.4 Content Management
Software
Directory Services 23.4 User Management
Archive Center 23.4 Storage Management
AppWorks Gateway 23.4 Mobile Management
Intelligent Viewing 23.4 New Viewing Service
Brava! Server Components 16.6.9 Content Suite Viewer
EP7 Update
9

Extended ECM 23.4 Release Notes 17

 Group Component Version Notes
Special Integration to SAP Solutions 23.4 SAP Add-on packages
Server
Software Extended ECM for Salesforce 23.4 Salesforce AppExchange
Extended ECM PowerDocs 23.4 Document Generation
Microsoft 365 Integration Service 23.4
Add-on for Microsoft Office Online 23.4 Note: This will require the
Server (Broker) installation and deployment
of the Microsoft Office
Online Server on your
premises. Contact your
account executive if you
wish to integrate your on-
premises Extended ECM
with Microsoft Office Online
Service.
Remote Cache 23.4 Cache Service for remote
locations
Imaging Web Viewer 23.4 Viewing for SAP Solutions
Monitoring Agent 22.1.3
AppWorks Platform 23.4
Capture Center 16.6
Document Presentment for SAP 23.4
Solutions
Document Presentment Live add- 23.4
on for SAP solutions
Brava! Content Server Module 16.6.6
(EP12)
Blazon Content Server Module 16.6.6
(EP12)
Blazon Enterprise Server 16.6.9
Client Enterprise Connect and Office 23.4 Windows Desktop
Software Editor Integration
Extended ECM Mobile App 23.4 App on Apple App
Store/Google Play Store
Imaging Enterprise Scan 23.2 Scan Solution
Document Pipelines 23.4 Document Ingestion
Administration Client 23.4 Archive Center
Administration
Imaging ExchangeLink 21.4 Exchange Integration for
SAP Solutions

18 Extended ECM 23.4 Release Notes

 Group Component Version Notes
Imaging OutlookLink 21.1 Outlook Integration for SAP
Solutions
Imaging Windows Viewer and 23.4 Viewing for SAP Solutions
DesktopLink
PowerDocs Content Designer 23.3 Document Generation
PowerDocs Client 23.3 Document Generation
Engineering Connect 23.4 Edit CAD documents
Developer Extended ECM SDK 23.4 OScript SDK and Smart
View SDK
Extended ECM CMIS 23.4 CMIS Interface
Extended ECM Web Services 23.4 Web Service Interface
Business Teamspaces 23.4
Scenarios
Projects 23.4
Agreements 23.4
Enterprise Asset Management 23.4
Real Estate Management 23.4
Procurement 23.4

Pre- SuccessFactors 23.4

Configurations
Engineering 23.4

3.2 Licensed functionality with Extended ECM X-Plans

Extended ECM X-Plans determine which functionality is licensed for the individual named users. This
applies to licenses purchased since CE 22.4.

Extended Content Server • WebReports **

ECM X1 • WebReports Extensions for Workflow **
• Object Importer **
• Object Importer RM Edition **
• Business Object Types **
• Document Types and Rules **
• Connection to Business Systems **
• Native Business Documents **
• Business Attachments **
• Scheduled Processing **
• Event Bots **
• UI Integration Widgets **
• Automatic Document Numbering **
• XML Workflow Extensions **
• Electronic Signatures **

Extended ECM 23.4 Release Notes 19

 • Controlled Viewing and Printing **

Remote Cache Full functionality **

Monitoring Agent Full functionality **

Extended ECM SDK Full functionality **
Extended ECM CMIS Full functionality **
Extended ECM Web Full functionality **
Services
Directory Services Full functionality **
Archive Center Functionality without Archive Center CMIS **
AppWorks Gateway Full functionality
Extended ECM Mobile App Functionality according to product licensed
Enterprise Connect and Full functionality
Office Editor
Imaging Enterprise Scan Full functionality
Document Pipeline Full functionality
Intelligent Viewing Full functionality
(Complimentary)
Microsoft 365 Integration Full functionality **
Service
Add-On for Microsoft Office Full functionality **
Online Server (Broker) Note: This will require the installation and deployment
of the Microsoft Office Online Server on your
premises.
Information Protection Full functionality **
Administration
Business Scenario Full functionality
Teamspaces
Business Scenario Projects Full functionality
Business Scenario Full functionality
Agreements
Business Scenario Real Full functionality
Estate Management
Business Scenario Full functionality
Procurement

Extended All functionality of See previous section

ECM X2 Extended ECM X1
Intelligent Viewing Full functionality **
Premium
Integration to SAP Full functionality **
Solutions

20 Extended ECM 23.4 Release Notes

 Imaging Web Viewer Full functionality **
Imaging ExchangeLink Full functionality **
Imaging OutlookLink Full functionality **
Imaging Windows Viewer Full functionality **
and DesktopLink
Business Scenario Full functionality **
Enterprise Asset
Management
Content Server Salesforce Full functionality **
Integration
Content Server Full functionality **
SuccessFactors Integration
Pre-configuration Full functionality **
SuccessFactors
Extended ECM PowerDocs Full functionality **
Extended See X2 Limited use for HR use cases, content can only be
ECM X2 stored in Business Workspaces of type “Employee” *
Human
Resources
Add-on Content Server • Revision Control*
Engineering • State Flow Management*
• Transmittal Management*

Pre-configuration Full functionality *

Engineering
Add-on Government desktop Full functionality **
Government XDOMEA
Extended ECM Enabler for License is limited to the use of the Dynamic Workflow
AppWorks *

License is limited to the use of the Dynamic Workflow

AppWorks Platform
*

Capture Center Limited to 1 million pages per year and per contract **

Extended ECM for SAP Included in the SAP reseller product bundle only *
Solutions
Brava! CS Module Does not include CAD rendering *

Brava! Server Components Does not include CAD rendering *

Blazon CS Module Full functionality *

Blazon Enterprise Server Full functionality *

Service Salesforce App Full functionality **

Add-on
Pre-configuration Full functionality *
Salesforce

Extended ECM 23.4 Release Notes 21

 Service This is an OpenText hosted Office Online Broker that
Add-on integrates Extended ECM with the Microsoft hosted
Office Office Online Service.
Online

3.3 Licensed functionality with legacy license models and SAP

Reseller Licenses
Users with Content Suite Platform or any Content Server license are entitled to the functionality of
Content Suite Platform. Users with any Extended ECM licenses (not referred to as X-Plan) are
entitled to the functionality of Extended ECM Platform.

License Component Functionality

Content Suite Platform System Center Full functionality
Content Server • Document management
• Users, groups, and permissions
• Classifications
• Categories
• Custom Columns and Facets
• Records Management (including Security
Clearance and Physical Objects)
• Search (simple and advanced, form
based)
• Workflow
• Smart View and Perspective
Management
• Business Workspaces (Business
Workspaces, Roles, Template
Management and Business
Relationships)
• Collaboration (Discussion, Activity Feeds,
Wikis)
• Notifications
• Office integration for editing
• Transport Warehouse

Directory Services Full functionality

Archive Center Functionality without Archive Center CMIS
AppWorks Gateway Full functionality
Extended ECM Mobile App Functionality according to product licensed
Brava! Server Components Content Suite Viewer
Enterprise Connect and Full functionality
Office Editor
Imaging Enterprise Scan Full functionality

22 Extended ECM 23.4 Release Notes

 License Component Functionality
Document Pipeline Full functionality

Business Scenario Full functionality

Teamspaces
Business Scenario Projects Full functionality

Business Scenario Full functionality

Agreements
Add-on for Microsoft Office Full functionality *
Online (Broker)
Extended ECM All functionality of Content • See previous section
Platform Suite Platform
Content Server • WebReports *
• WebReports Extensions for Workflow *
• Object Importer *
• Object Importer RM Edition *
• Business Object Types *
• Document Types and Rules *
• Connection to Business Systems *
• Native Business Documents *
• Business Attachments *
• Scheduled Processing *
• Event Bots*
• UI Integration Widgets *
• Automatic Document Numbering *

Remote Cache Full functionality *

Monitoring Agent Full functionality *

Extended ECM SDK Full functionality *
Extended ECM CMIS Full functionality *
Extended ECM Web Full functionality *
Services
Business Scenario Real Full functionality *
Estate Management
Intelligent Viewing Full functionality
(Complimentary)
Extended ECM for All functionality of Extended See previous section
Salesforce ECM Platform
Salesforce App Full functionality *
Pre-configuration Full functionality *
Extended ECM for All functionality of Extended See previous section
Microsoft Office 365 ECM Platform

Extended ECM 23.4 Release Notes 23

 License Component Functionality
Microsoft 365 Integration Full functionality *
Service
Add-on for Microsoft Office Full functionality *
Online
Information Protection Full functionality *
Administration
Extended ECM for All functionality of Extended See previous section
SAP Solutions ECM Platform
Content Server SAP Solutions Integration *
Integration to SAP Full functionality *
Solutions
Imaging Web Viewer Full functionality *
Imaging ExchangeLink Full functionality *
Imaging OutlookLink Full functionality *
Imaging Windows Viewer Full functionality *
and DesktopLink
Business Scenario Full functionality *
Enterprise Asset
Management
Extended ECM for All functionality of Extended See previous section
SAP SuccessFactors ECM Platform
Content Server SAP SuccessFactors Integration *
Integration to SAP Limited use case HR *
Solutions
Extended ECM PowerDocs Full functionality *
Pre-configuration Full functionality *
SuccessFactors
Extended ECM for All functionality of Extended See previous section
Government ECM Platform
Add-on Government Full functionality *
• Government desktop
• XDOMEA
Intelligent Viewing Premium Full functionality **

Extended ECM Enabler for License is limited to the use of the

AppWorks Dynamic Workflow *

License is limited to the use of the

AppWorks Platform
Dynamic Workflow *

Limited to 1 million pages per year and per

Capture Center
contract *

24 Extended ECM 23.4 Release Notes

 License Component Functionality
Document Presentment for Limited to 100,000 transactions *
SAP Solutions
Document Presentment Limited to 100,000 transactions *
Live Add-On for SAP
Solutions

Extended ECM for SAP Included in the SAP reseller product

Solutions bundle only *

Brava! Content Server Does not include CAD rendering *

Module
Brava! Server Components Does not include CAD rendering *

Blazon Content Server Full functionality *

Module
Blazon Enterprise Server Full functionality *

Extended ECM for All functionality of Extended • See previous section

Engineering ECM Platform
Content Server • Control Revision Tracking *
• Transmittal *
• CAD Manager *
• State Flow Management *

Intelligent Viewing Premium Full functionality **

Pre-configuration Full functionality *
Engineering
XML Workflow Content Server Full functionality *
Extensions
Automatic Document Content Server Full functionality *
Numbering
Electronic Signatures Content Server Full functionality *
Controlled Viewing Content Server Full functionality *
and Printing

* Needs explicit activation or configuration. Feature is deployed, but not enabled or configured by
default. If your organization has licensed this feature, you are entitled to enable it.

** Feature is deployed but requires a license key.

Details about activation and restrictions are described in the product documentation.

Extended ECM 23.4 Release Notes 25

3.4 Special components and Extended ECM X-Plans
• Workflow Extensions: Using XML Workflow Extensions requires XML Workflow Extensions
licenses, Regulated Documents licenses, or Extended ECM X-Plan licenses.

• Electronic Signature: Using Electronic Signatures requires Electronic Signature licenses,

Regulated Documents licenses, or Extended ECM X-Plan licenses.

• Controlled Viewing and Printing: Using Controlled Viewing and Printing requires Regulated
Documents licenses or Extended ECM X-Plan licenses.

• Archive Center CMIS: Archive Center CMIS is not part of Content Suite Platform or Extended
ECM licenses. Using Archive Center CMIS requires additional licenses.

• Searchable PDF DocTool: The Searchable PDF DocTool allows rendering of scanned
documents to searchable PDF/A. The DocTool usage is strictly restricted to scan pipelines
together with Enterprise Scan, which means it is only for documents manually scanned in with
Enterprise Scan. Batch conversion of imported images is expressively not a legitimate use of the
software.

3.5 Content Suite Platform special features

• WebReports: WebReports functionality is not included in Content Suite Platform licenses. Using
WebReports requires Extended ECM, WebReports, or Content Intelligence licenses.

WebReports is deployed but not enabled by default. If your organization has licensed Extended
ECM, WebReports, or Content Intelligence you are entitled to enable WebReports and confirm
the number of licensed seats for your organization.

• Automatic Document Numbering: Automatic Document Numbering (ADN) and ADN Table Key
Lookup attributes are not included in Content Suite Platform licenses. Using Automatic Document
Numbering and ADN Table Key Lookup attributes requires Extended ECM licenses.

• Object Importer: Object Importer is not included in Content Suite Platform licenses. Using Object
Importer requires Extended ECM or Object Importer licenses.

• Remote Cache and Syndication: Remote Cache and Syndication are not included in Content
Suite Platform licenses. Using Remote Cache and Syndication requires Extended ECM, Remote
Cache, or Syndication licenses.

• Content Server SDK: Content Server SDK is not included in Content Suite Platform licenses.
Using Content Server SDK requires Extended ECM or Content Server SDK licenses.

3.6 SAP S/4HANA

3.6.1.1 Usage of OpenText™ Fiori Business Object Browser for SAP Solutions

OpenText Fiori Business Object Browser for SAP Solutions includes two add-ons of OpenText Vendor
Invoice Management for SAP Solutions to implement custom Business Object Browser Fiori apps to

26 Extended ECM 23.4 Release Notes

 show SAP Business Objects and its data, browse Business Objects, and bring content into context by
integrating the Business Documents Fiori App and Business Workspace Fiori App of Extended ECM.
You are allowed to use the customizing options and enhancements described in the OpenText Vendor
Invoice Management for SAP Solutions Customizing Guide for Foundation. The following usages
need extra licenses for OpenText Vendor Invoice Management for SAP:

• Solutions specifically designed for preconfigured processes such as incoming sales orders,
purchase order/purchase requisition dashboard, or incoming delivery.
• OpenText Vendor Invoice Management for SAP Solutions for:
o Import
o Capture
o Dispatch
o Process

Note
In case of doubt, the license audit report of Vendor Invoice Management can be
executed to find out if the framework is used in a way that needs extra licenses
for OpenText Vendor Invoice Management for SAP Solutions.

3.7 Add-On Government licensed features

• AppWorks Platform Dynamic Workflow: The usage right of the AppWorks Platform with
Extended ECM for Government is limited to the Dynamic Workflow. The compliant use of the
limited AppWorks Platform license can be checked by verifying the deployed solutions. For this,
the AppWorks solutions “OpenText Dynamic Workflow, OpenTextEntityIdentifyComponents, and
OpenTextInboxTaskManagement” must be deployed. Other Workflows except the deployed
solutions require a full-use AppWorks license.

• External REST API: The use of external REST API from AppWorks Platform (for example, to
integrate third-party applications) requires a full-use AppWorks license. Customers are licensed to
use the internal REST API from the AppWorks Integration Bridge (AIB) within Extended ECM for
Government (for example, to create WebReports).

Configuration changes to the AppWorks Dynamic Workflow such as adding additional task types
or additional attributes for tasks or Workflows can only be fulfilled through the OpenText
Professional Services team.

• Unlimited Citizen Access: Unlimited Citizen access is allowed as long as the minimum number
of full users have been licensed (for SAP reseller customers and since 21.2 for OpenText direct
customers with perpetual licenses). The Software Product may be used by citizens or residents of
an End User that qualifies as a Public Sector body but use by a citizen or resident is restricted to
use directly related to the governmental use authorized. Use by a citizen or resident in any other
capacity is excluded.

Extended ECM 23.4 Release Notes 27

 4 Packaging and downloads
Extended ECM can be deployed in different ways:

• Deployment using Docker images on Kubernetes platforms.

• Deployment using OpenText System Center Manager.
• Deployment using individual installers available on OpenText My Support.

SAP customers: SAP customers download Extended ECM CE 23.4 from the SAP Software
Download Center of the SAP Support Portal. The software can be deployed on two ways:
• Deployment using Docker images on Kubernetes platforms.
• Deployment using individual installers.

At the SAP Software Download Center, the software is listed under SAP EXTENDED ECM BY OT
23.4, EGOVERNMENT BY OPENTEXT 23.4, XECM 23.4 WITH SFSF OP BY OT, SAP XECM FOR
ENGG 23.4 BY OT, XECM FOR OFFICE 365 CLD 23.4. A temporary license key is provided on the
SAP Support Portal under the name “Content Server License Key”.

4.1 Docker images on Kubernetes platforms

Extended ECM is cloud native and deployed using Helm charts on any of the supported Kubernetes
platforms. See Kubernetes for the complete list.

The Extended ECM Helm charts are available in the OpenText Helm charts registry and can be
obtained by running the following commands in the terminal:

helm repo add opentext https://registry.opentext.com/helm --username <user> --password <pass>

helm repo update
helm pull opentext/<helm_name> --version=<version>

Example: helm pull opentext/otxecm --version=23.4.0

The following Helm charts are available:

Helm Charts Name Notes

otxecm Helm charts for Extended ECM services

appworks Helm charts for AppWorks Platform

appworks-gateway Helm charts for AppWorks Gateway

You can search the available Helm charts versions using the following example:

helm repo update

helm search repo -l opentext/otxecm

28 Extended ECM 23.4 Release Notes

For more details, you can access the OpenText Extended ECM – Cloud Deployment Guide which
describes how to use Kubernetes and Helm to deploy Extended ECM Docker images on the
supported Kubernetes platforms.

The required Docker images used by the Extended ECM Helm charts are published at the OpenText
Docker container registry: registry.opentext.com.

docker login registry.opentext.com -u <my_support_username> -p <password>

docker pull registry.opentext.com/<image_name>:<version>

SAP customers: Docker images must be pulled from:

registry.opentext.com/sap/<image_name>:<version>

SAP customers: SAP customers download Extended ECM CE 23.4 Helm charts and docker images
from SAP Marketplace and import the docker images into their own registry, or directly access the
OpenText registry. More information in SAP OSS Note 3428123.

The following table has all the Docker images names that are used by the available Helm charts:

Docker image name Component Notes

Used for all Extended ECM
otxecm Extended ECM
family products.
otac Archive Center
otds-server Directory Services
otiv-amqp Intelligent Viewing – AMQP
otiv-asset Intelligent Viewing – Asset
otiv-config Intelligent Viewing – Config
otiv-init-otds Intelligent Viewing – OTDS Init
otiv-highlight Intelligent Viewing – Highlight
otiv-markup Intelligent Viewing – Markup
otiv-publication Intelligent Viewing – Publication
otiv-publisher Intelligent Viewing – Publisher
otiv-viewer Intelligent Viewing – Viewer
otpd Extended ECM PowerDocs

In addition, the following Docker images are used by the AppWorks Gateway Helm chart.

Docker image name Component

otawg AppWorks Gateway

Extended ECM 23.4 Release Notes 29

 Docker image name Component
otawg-init AppWorks Gateway
otawg-pg-init AppWorks Gateway
otawg-csmobile-init Content Server Mobile

In addition, the following Docker images are used by the AppWorks Platform Helm chart.

Docker image name Component

otawp AppWorks Platform
otawp-openldap AppWorks Platform (LDAP)

4.2 Downloads using System Center

System Center provides capabilities to download Extended ECM and automate the deployment
process using Execution Plans. System Center is a complete solution where you can do the following:

• Find information about products.

• Download and install the software.
• Automate the deployment process.
• Maintain the application.
• Apply patches and updates.

Download System Center at OpenText My Support.

Note
As of version 23.1, new versions of the following products are no longer being
released. If you are entitled to these products, you can move to version 23.1 by
obtaining Extended ECM 23.1 from the System Center Manager Library and
applying the update to your current installation:
• Extended ECM for Engineering
• Extended ECM for Government
• Extended ECM for Microsoft Office 365
• Extended ECM for Salesforce
• Extended ECM for SAP SuccessFactors
• Extended ECM for SAP Solutions
• Extended ECM Platform
• Content Server Mobile

30 Extended ECM 23.4 Release Notes

4.3 Downloads using OpenText My Support
Downloads for Extended ECM are available on My Support.

Downloads on Documentation Note

Product
My Support on My Support
Content Server, Content Server Content Server
Content Server Downloads Documentation
SDKs, Extended
ECM Mobile
Microapp, Business
Content Server Windows
Scenarios
Language Packs Language Packs
Downloads

Linux Language
Packs Downloads

Directory Services Directory Services Directory Services

Downloads Documentation
AppWorks Gateway AppWorks AppWorks
Gateway Gateway
Downloads Documentation
Enterprise Connect Enterprise Enterprise Ensure that Microsoft Edge
and Office Editor Connect Connect WebView2 Runtime is available
Downloads Documentation as a per-machine install on the
Office Editor client before installing Enterprise
Downloads Office Editor Connect 23.4
Documentation

Microsoft 365 Microsoft 365 Microsoft 365 and

Integration Integration Information
Components Components Protection
Downloads Documentation
Add-on for Microsoft Office Online Office Online This will require the installation
Office Online Server Broker Downloads Broker and deployment of the Microsoft
(Broker) Documentation Office Online Server on your
premises. Contact your account
executive if you want to integrate
your Extended ECM with
Microsoft Office Online Service.
SAP Add-on SAP Add-On SAP Add-On
Packages Packages Packages
Downloads Documentation
Engineering Connect Engineering Engineering
Connect Connect
Downloads Documentation

Extended ECM 23.4 Release Notes 31

 Downloads on Documentation Note
Product
My Support on My Support
Archive Center Archive Center Archive Center
Downloads Documentation
Intelligent Viewing Intelligent Viewing Intelligent Viewing
Downloads Documentation

Document Pipelines Document Document

Pipelines Pipelines
Downloads Documentation
PowerDocs PowerDocs PowerDocs
Downloads Documentation
Imaging Enterprise Imaging
Scan Enterprise Scan
Downloads
Solutions Registry Solutions Registry
Agent Agent Downloads
Monitoring Agent Monitoring Agent
Downloads
Imaging Viewers WebViewer
Downloads

Imaging Windows
Viewer
Downloads

Imaging
OutlookLink
Downloads
Brava! Downloads Brava! Server Brava! Server
Components Components
Downloads Release Notes

5 Documentation
You can access product documentation that supports this Extended ECM release from the following
locations:

• View the online help available in the Extended ECM Smart View and Classic View interfaces.
• Visit OpenText My Support (https://support.opentext.com) to view the Extended ECM product
documentation. All Extended ECM guides can be accessed quickly from the OpenText
Extended ECM Documentation List.

32 Extended ECM 23.4 Release Notes

5.1 Private Help Server support for Chinese help files
Customers who install the OpenText Private Help Server (PHS), instead of using the default hosted
help, can download and view Extended ECM helps in supported localized languages. By default,
localized helps display without additional configuration. To support Traditional Chinese and Simplified
Chinese, a locale properties file is required. See Supporting long locale codes for localized helps in
the OpenText Help System: Private Help Server Administration Guide.

For information about how to install the PHS, see Set up the help environment in the OpenText
Extended ECM Installation Guide.

6 Supported environments and compatibility

The section provides details about which versions of other OpenText products are compatible with this
release of Extended ECM 23.4.

Caution

Operating systems, databases, browsers, and other platforms advance on

independent schedules. OpenText identifies the version tested where applicable,
and if a version is not identified, testing is typically performed on the platform
software available approximately one month before the release date of Extended
ECM.

OpenText relies on the platform vendor to maintain backwards compatibility. If

the platform vendor makes a change that affects compatibility, there may be a
period where the platform is not fully functional while OpenText makes
appropriate changes. Depending on the severity of the changes, an update to
the latest or next quarterly update of Extended ECM may be required.

Note
For the latest compatibility information for OpenText products, refer to the
Compatibility Matrix (https://knowledge.opentext.com/go/matrix) on OpenText My
Support.

6.1 Client software

Extended ECM web user interface

Product Version Operating System

Microsoft Chromium Edge Latest versions Windows

Mozilla Firefox Latest versions Windows
Google Chrome Latest versions Windows
Safari, Firefox, Chrome Latest versions Mac

Extended ECM 23.4 Release Notes 33

 Product Version Operating System

iPad / iPad Mini / Tablet

Safari, Firefox, Chrome Latest versions
Devices
The Extended ECM Web user interface is not supported on iPhones. See Extended
ECM Mobile App for iPhone support.

6.1.1.1 Dependency on Enterprise Connect or Office Editor

The following Extended ECM web user interface features require a specific version of Enterprise
Connect or Office Editor. These features are only supported on Windows as Enterprise Connect and
Office Editor are Windows-based applications.

Feature Client browser Support notes

Enterprise Connect • Firefox ESR/Quantum Requires Enterprise Connect

Browse from Here • Google Chrome 20.2 or later to be installed on
• Microsoft Chromium Edge the desktop.
Edit / Open using
Office Editor

Send to mail as
attachment

Send to My Working
Documents List

Print • Firefox ESR/Quantum Requires Enterprise Connect

• Google Chrome 20.3 or later to be installed on
• Microsoft Chromium Edge the desktop.

Enterprise Connect and Office Editor

Enterprise Connect and Office Editor CE 23.4 are compatible with the following versions.

Product name Version Notes

Content Server 23.4
Content Server 23.x, 22.x, 21.x, 20.x, 16.2.x Review KB article KB0777292 for
more details and compatibility
requirements.
If you are using Content Server
embedded in SAP GUI for
Windows, review KB article
KB0783668 for more details
about compatibility requirements.

34 Extended ECM 23.4 Release Notes

 Product name Version Notes
Windows 8, 8.1, 10, 11 Desktop Mode Only.
(64-bit)
Windows Server 2012 R2 64-bit
Windows Server 2016
Windows Server 2019
Windows Server 2022
Microsoft .NET Framework Version 4.8 or later Enterprise Connect and Office
Editor require Microsoft .NET
Framework version 4.8 or later
on the client machine.
Citrix® XenDesktop® 5.5 If a specific version is not listed, it
Citrix® XenApp® 6.5 means that it has not been
XenApp 7.5 officially tested. OpenText does
XenApp 7.6.x not expect any issues. However,
if any arise, they would be
treated as per severity.
Microsoft Office Suite 2016 32-bit and 64-bit Word, Excel, PowerPoint,
2013 SP1 32-bit and 64-bit Project, Visio, Outlook, Long
term Service Channel (LTSC).
Office 365 Desktop ProPlus Mixed bit environments are not
2019 32-bit and 64-bit supported.
2021 32-bit and 64-bit Enterprise Connect Outlook
2022 32-bit and 64-bit Add-in is not supported in the
new Outlook for Windows
released by Microsoft in April
2023. Please review the
Knowledge base article
KB0796007 for more
information.
Adobe® Acrobat® 9, 10, 11 Both 32-bit and 64-bit are
Pro/Standard 2017, 2020, supported.
2021, 2022
Pro DC/Standard DC 2017,
2020, 2021, 2022

Extended ECM Mobile App

The Extended ECM CE 23.4 Mobile App is compatible with the following versions.

Extended ECM 23.4 Release Notes 35

 Product/feature name Version Notes
CE 16.0.4, CE
16.2, CE 20.x,
CE 21.x, CE 22.x,
Content Server
CE 23.1, CE
23.2, CE 23.3,
CE 23.4
CE 22.3, CE
OpenText AppWorks Gateway 23.1.x, CE 23.3,
CE 23.4
The Extended ECM Mobile App is
iOS Operating Systems Latest version
supported on iPhone and iPads.
The Extended ECM Mobile App is not
Android Operating System Latest version
supported on Android tablets.

Important
Due to some security fixes introduced in the Extended ECM Mobile App
22.3, devices running the app must have their Gateway URL
reconfigured.
To resolve the issue of Extended ECM Mobile CE having no connectivity,
each device running Content Server Mobile must connect to the
AppWorks Gateway for security updates. Perform the following steps:
1. In Extended ECM Mobile CE, tap Settings.
2. The Server setting has the network address of your AppWorks
Gateway server. Tap Server.
3. On the Server page, tap the check mark icon to re-initialize your
Server setting.
After you do this, Extended ECM Mobile CE can connect to the AppWorks
Gateway server.

Microsoft Teams and SharePoint Integration (Extended ECM for

Microsoft Office 365)

Product Version Notes

All supported platforms.

2016, 2019, and SharePoint Office 365 Integration Module
Microsoft SharePoint Server
Online – Archiving Add-ins requires
SharePoint 2019.

Microsoft Information Protection 1.12.61

Software Development Kit

36 Extended ECM 23.4 Release Notes

 Office 365 Integration Service SharePoint version Notes

Office 365 Integration Service 2016, 2019, and SharePoint Support for App-Only
23.4 Online Authentication requires
SharePoint 2019.

Extended ECM for Engineering

Component Feature Client OS Client browser

name
Engineering Edit CAD Windows 10 Firefox ESR/Quantum
Connect documents Update 1709 Google Chrome
Microsoft Chromium Edge

Extended ECM PowerDocs and Content Designer

The Document Generation Word Plug-ins are compatible with the following products and versions.

Product name Version Notes

Extended ECM 23.4. and newer 23.1.2 Word Plug-ins are shipped as part of Extended
PowerDocs ECM 23.4.
Server
Components
Windows Windows 10,
Windows 11
Microsoft Office Office 2019, Office
365
Visual Studio Visual Studio 2010 Required
Tools for Office
Runtime

6.2 Server Software

Compatibility between Extended ECM Components

Extended ECM CE 23.4 is compatible with the following components.

Component of Extended ECM Versions Note

System Center CE 23.4 and newer Always go to newest version
Content Server CE 23.4
Directory Services CE 23.4 and newer

Extended ECM 23.4 Release Notes 37

 Component of Extended ECM Versions Note
Archive Center CE 21.2, CE 22.3, CE 22.4, CE
23.1, CE 23.2, CE 23.3, CE
23.4
AppWorks Gateway CE 22.3, CE 23.1.x, CE 23.3,
CE 23.4
Intelligent Viewing CE 23.4
Brava! Server Components Ver. 16 EP7 Update 9 (16.6.9)
Extended ECM PowerDocs CE 23.4
Microsoft 365 Integration Service CE 23.4
Add-on for Microsoft Office Online All Versions
Server (Broker)
Remote Cache 23.4 (on-premises) Not available on cloud.
Imaging Web Viewer CE 21.4, CE 22.4, CE 23.4
Monitoring Agent CE 22.1
Core Archive Connector CE 23.3.1
Engineering Connect CE 23.4

Compatibility between Extended ECM Components and infrastructure

software
See Appendix A for compatibility between Extended ECM Components and databases, web servers,
operating systems, and Java.

6.3 Kubernetes
Extended ECM is available as Docker images and Helm charts to be deployed in Kubernetes, a
container-orchestration system.

The Extended ECM supports the following Kubernetes platforms.

Product name Version Notes

Google Kubernetes Engine (GKE) 1.26,1.27,1.28 None
Amazon Elastic Cloud Kubernetes (EKS) 1.26,1.27,1.28 None
Azure Kubernetes Service (AKS) 1.26,1.27,1.28 None
Red Hat OpenShift 4.12 None

38 Extended ECM 23.4 Release Notes

 Important
Customers deploying Extended ECM images provided by OpenText are expected
to stay relatively current with updates, following best practices for cloud technology
and continuous deployment. Patched containers with fixes will be provided for CE
23.4 until December 2024.

Customers who expect to remain on CE 23.4 past this date should consider
creating and managing their own containers or use traditional methods of
installation and patching.

6.4 Virtual machines

Extended ECM is supported for use with the server operating systems listed in the previous sections.
The supported server operating systems may be installed on physical or virtual hosts, including cloud
environments such as Google Cloud, Amazon Web Service (AWS), and Microsoft Azure.

Customers who choose to use a virtual environment are encouraged to select a virtualization platform
intended for production systems and that is known to be fully supported by the server operating
system vendor.

Microsoft Azure, Google Cloud, and AWS are supported virtualization environments.

6.5 File formats

File format support

Extended ECM supports indexing, viewing, and thumbnail generation of Office documents and other
various formats listed in the following table.

All file types are supported on Windows and Linux except where indicated.

MIME type extraction is supported for all file types except CDR.

On Linux operating systems, only Western languages are supported for View as Web Page and
Thumbnails.

Formats Text View as Web Metadata

indexing, hit Page, Thumbnails extraction
highlight*
Microsoft Word (Office 95 – Office 2021) Yes Yes Yes
Microsoft Excel (Office 95 – Office 2021) Yes Yes Yes
Microsoft PowerPoint (Office 97 – Office Yes Yes Yes
2021)
Microsoft Project (Office 95 – Office 2007) Yes No No

Extended ECM 23.4 Release Notes 39

 Formats Text View as Web Metadata
indexing, hit Page, Thumbnails extraction
highlight*
Microsoft Visio (Office 2013 – Office Yes Yes Yes
2021)
Email – MSG (Outlook Mail Message) Yes Yes Yes
WordPerfect
RTF
CALS
PDF Yes Yes Yes
Postscript
OpenOffice Writer, Calc, Impress, Draw, Yes No No
Math
TAR, LZH, RDL, ZIP Yes No No
Mail RFC822 – EML (Internet Message
Format)
IGES (Windows only)
JPEG, BMP, PNG, GIF, TIF No Yes Yes
Gerber No Yes (Windows No
only)
* = Hit Highlighting is only available in Classic View. We intend to introduce this feature to Smart View
with Intelligent Viewing for Extended ECM in a future release.

Viewing and transformation

Intelligent Viewing provides a robust offering of supported formats for all your viewing and
transformation needs. Some document and image formats are included for all Extended ECM users
as part of the complimentary user experience. Premium users are provided with support for 2D CAD
formats in addition to all formats included with the complimentary offering.

Intelligent Viewing - Complimentary

Document Formats PDF, XLSX, XLSM, PPT, PPTX, PPTM, DOC, DOCX, DOCM, MSG,
ODT, ODS, ODP
Image Formats JPG, JP2, PCX, PNG, TIF, TIFF, BMP, GIF, PS/EPS

Intelligent Viewing - Premium

2D CAD Formats DGN, DXF, DWF, DWFX, DWG

The formats listed in the previous table represent the most used formats. For a complete list of
formats supported by Intelligent Viewing see Intelligent Viewing - Supported Formats. Please take
note that this document does not indicate if a format is part of the complimentary or premium offering.

40 Extended ECM 23.4 Release Notes

 Engineering Connect
Engineering Connect only supports CAD drawings created using AutoCAD and MicroStation with the
DWG and DGN extensions.

6.6 SAP Business Suite and SAP S/4HANA compatibility

Supported SAP Business Suite and SAP S/4HANA
SAP Platform Supported SAP Applications and Versions
SAP AS ABAP 7.1 Not Applicable
SAP NetWeaver 7.0 ERP 6.0,
EhP 1-3 for ERP 6.0
SAP NetWeaver > 7.0 All SAP systems running on the required SAP_BASIS
EhP 1 - 2 for SAP NetWeaver 7.0 version, for instance:
EhP 1 for SAP NetWeaver 7.3 • EhP 4-8 for ERP 6.0
SAP NetWeaver 7.40 • CRM 7.0
SAP NetWeaver 7.50, 7.51, 7.52
• EhP 1-4 for CRM 7.0
• SRM 7.0
• EhP 1-4 for SRM 7.0
SAP S/4HANA Applications on-premises 1610, 1709, 1809, 1909, 2020, 2021, 2022, 20232
and single tenant
All FPS are supported.
• SAP S/4HANA on-premises SAP S/4HANA for Customer Management 1.0, 2.0
• SAP S/4HANA Cloud, private edition
• SAP S/4HANA Cloud, extended edition

SAP S/4HANA Applications multi-tenant

• SAP S/4HANA Cloud, public edition3

2
Before converting or upgrading to SAP S/4HANA 2023, please consider the following:
• Customers not using OpenText Business Object Browser and OpenText Vendor Invoice
Management must uninstall the OTBCBAS, OTBCWUI, and OTEXBASB add-on packages to
continue with Extended ECM Integration to SAP Solutions SAP Add-on packages 22.4 or 23.4
on SAP S/4HANA 2023.
• Customers using OpenText Business Object Browser or OpenText Vendor Invoice
Management must upgrade Vendor Invoice Management to 23.4 as part of the conversion or
upgrade process.

3
Support for SAP S/4HANA Cloud, public edition is limited to sales, procurement, finance, and partly
plant maintenance processes; documents stored via Extended ECM UI are accessible for SAP users
within SAP Fiori apps depending on the Fiori technology of each individual Fiori app.

Extended ECM 23.4 Release Notes 41

 Integration with SAP S/4HANA Cloud (Public Cloud)
The software product described in these Release Notes can be integrated with
the S/4HANA Public Cloud Service via the SAP_COM_0597 connector (“S/4HPC
Connector”). Where this software product has been purchased from OpenText or
one of its other authorized resellers/distributors (other than SAP) and where
you/the Customer elect to integrate this product with the S/4HANA Public Cloud,
OpenText will support this product integrated with the S/4HANA Public Cloud
Service in accordance with the terms of your purchase contract with OpenText.
As regards compliance with the terms of the S/4 HANA Public Cloud
subscription, and where the software product described in these Release Notes
has been purchased from SAP or one of its authorized resellers, please also see
the disclaimer below.
Disclaimer for customers who bought from SAP:
Non-SAP developed technologies may be integrated to the S/4HANA Public
Cloud via the SAP_COM_0597 connector (“S/4HPC Connector”). However, SAP
does not deliver or otherwise make available any pre-packed integration with the
S/4HPC Connector. As such, and notwithstanding anything to the contrary,
where the Customer elects to integrate non-SAP developed technologies to the
S/4HANA Public Cloud via the S/4HPC Connector, the Customer is solely
responsible for: (i) securing and maintaining appropriate rights respective to such
non-SAP developed technologies; and (ii) all integration by and through the
S/4HPC Connector, including any impacts such integration may have upon the
S/4HANA Public Cloud Service. Additionally, and as is true in all cases, the
Customer is responsible for remaining compliant with the terms of its S/4HANA
Public Cloud subscription, including without limitation maintaining appropriate
subscription metrics.

Supported SAP GUIs

The supported SAP GUIs depend only on the SAP Basis/NetWeaver version.

SAP Software Version SAP GUI for SAP GUI for SAP SAP GUI for
Component Windows HTML NetWeaver Java
Business
Client
(NWBC)
SAP 7.0 7.701 Integrated 7.0 and later Not
Basis/NetWeaver 8.00 (32-bit)1 Standalone Applicable
EhP1-2 for 7.701 Integrated 7.0 and later Not
NW 7.0, 8.00 (32-bit)1 Applicable
EhP1 for NW
7.3
7.4 7.701 Integrated 7.0 and later Not
8.00 (32-bit)1 Applicable
7.5, 7.51, 7.701 Integrated 7.0 and later Not
7.52 8.00 (32-bit)1 Applicable

42 Extended ECM 23.4 Release Notes

 SAP Software Version SAP GUI for SAP GUI for SAP SAP GUI for
Component Windows HTML NetWeaver Java
Business
Client
(NWBC)
(Business
Suites)
S/4HANA 7.701 Integrated 7.0 and later Not
(7.5 – 7.56) 8.00 (32-bit)1 Applicable

1) Only the Microsoft Edge (based on Chromium) Browser Control option is supported.

Required SAP Support Packages and Patches

Software component Minimum version Minimum patch level

SAP GUI for Windows 7.70 3.1

SAP GUI for Windows and NWBC versions, for which SAP support has ended, are no longer listed
here. See also SAP Notes 147519 Maintenance strategy / deadlines for SAP GUI for Windows / SAP
GUI for Java and 2302074 - Maintenance strategy and deadlines for SAP Business Client / NWBC.

SAP GUI for HTML Support Restriction

SAP GUI for HTML is a limited SAP GUI for Windows emulator. Extended ECM
fully supports SAP GUI for Windows integration. However, Extended ECM can
only restrict SAP GUI for HTML support to issues also reproducible in SAP GUI
for Windows.

6.7 SAP Customer Experience (CX) compatibility

SAP CX was formerly known as SAP C/4HANA, C4C, or SAP Hybris.

Product name Notes

SAP Sales Cloud For a list of supported business objects,

see OpenText Extended ECM for SAP
SAP Service Cloud Solutions Customizing Guide.

6.8 SAP SuccessFactors compatibility

Supported SAP SuccessFactors versions.
Reference: SuccessFactors Releases | Deployment schedule for 2023

Extended ECM 23.4 Release Notes 43

 OpenText Extended ECM SAP SuccessFactors Version

CE 23.4 b2305

SAP SuccessFactors Document Management and Attachment Storage

support
Extended ECM leverages the SuccessFactors’s developed Document Management and Attachment
Storage interface. This interface is based on Content Management Interoperability Services (CMIS).
Instead of using SuccessFactors’s built-in basic document storage, Extended ECM can be used as
the document storage repository. When new documents are uploaded, modified, or deleted in
SuccessFactors, the document is routed to Extended ECM and immediately reflected. Extended ECM
can receive uploaded documents from any SuccessFactors module that supports the Document
Management interface.

The CMIS attribute type Document Category is treated as an external document type. For this
release, the following table lists supported entities, Workspaces, and corresponding SAP
SuccessFactors Document Categories. Business administrators can create corresponding Extended
ECM document types (Classification) to control the storage logic of SAP SuccessFactors’s Document
Categories. Documents which are uploaded for SuccessFactors entities that do not have
corresponding Workspace definitions will be stored in the technical repository (CMIS volume) and can
only be accessed by Extended ECM System Administrators. Employees or HR Business partners can
only access these documents from the SAP SuccessFactors user interface. Please note that the
Document Categories might vary from SAP SuccessFactors tenant to tenant. The following table only
lists standard SuccessFactors Document Categories.

Workspace Business Object / Standard SuccessFactors Document

SuccessFactors Entities Category (Examples)
Central Sfsf:user (User) JOB_INFO,
Workspace MENTOR_APPLICATION_ATTACH,
PERFORMANCE_REVIEW,
TRANSCRIPT_CERTIFICATION_ATTACH,
WORK_ORDER, WORK_PERMIT, CMIS
Sfsf:person (PerPerson) HOME_ADRESS, NATIONAL_ID,
PERSONAL_ID, PERSONAL_RELATIONSHIP,
PERSONAL_INFORMATION, CMIS

Sfsf:candidate (Candidate) BACKGROUND_CHECK,

CANDIDATE_HISTORY, COVER_LETTER,
GEN_ATTACHMENT,
PROFILE_ATTACHMENT, RESUME, CMIS
Sfsf:onboardee (New Hire ADMINISTRATIVE,
Onboardee) CUSTOM_NEW_HIRE_DOCUMENT,
POLICY_AGREEMENT

44 Extended ECM 23.4 Release Notes

Business administrators can create corresponding attachment declarations to route SAP
SuccessFactors’s native documents into the right subfolder within corresponding Workspaces. Refer
to the Customizing Guide for more details about the document type rules and the attachment
declarations.

Extended ECM 23.4 Release Notes 45

 SAP SuccessFactors’ limitations
Known limitations of SAP SuccessFactors’ Document Management Interface:

• SAP SuccessFactors Employee Central:

o SAP SuccessFactors passes all documents immediately to
OpenText Employee Workspaces once they are uploaded from
SuccessFactors. This integration does not wait for or detect HR
document review approval Workflows in Employee Central.
• SAP SuccessFactors Recruitment:
o A resume/cover letter document deleted in Recruiting is not deleted
from Extended ECM’s document repository.
o SAP SuccessFactors Recruitment does not pass Business Object
information for Interview Notes or Interview Emails. These
documents will not be stored in the corresponding Candidate
Workspaces.
• SAP SuccessFactors Performance Management:
o If a manager uploads a document for an employee from the
performance management form, then it is incorrectly stored in the
managers’ Workspace.
• SAP SuccessFactors Mobile:
o Documents uploaded from SAP SuccessFactors Mobile App are not
stored in the corresponding Extended ECM Workspaces.
• SAP SuccessFactors Document Management Interface:
o Documents classified as “Migrated” or “Default” within SAP
SuccessFactors can only be routed into native central folders within
Workspaces.
o Uploading documents from SAP SuccessFactors may result in
performance issues. SAP SuccessFactors plans to improve the
upload time in a future update.
o SAP SuccessFactors Document Category transfer is currently
supported. SAP SuccessFactors Document Types/Document Sub-
Types of transfer are not supported.
o Documents uploaded via SuccessFactors OData API are not
supported by SAP SuccessFactors Document management CMIS
interface. Therefore, these documents will not be stored in the
corresponding Extended ECM Workspaces.
o Documents under the Extended ECM retention protection cannot be
deleted from SuccessFactors module portlets.
o Extended ECM Upload Control (such as MIME type control,
document approval Workflow) does not apply for uploading
documents from SuccessFactors module’s portlets.
o SuccessFactors Recruiting Candidate Profile Purge does not delete
documents from Extended ECM.

46 Extended ECM 23.4 Release Notes

 • No Support of “Instance refresh” and “Instance synchronization”: When
Extended ECM is configured as storage vendor in SAP SuccessFactors
document management interface, attachments stored in OpenText are not
transferred into the target instance. Refer to the detailed information in SAP
Help: Instance Refresh: Things to Know Before Refreshing the Target
Instance and OpenText Extended ECM for SAP SuccessFactors:
Customizing Guide.

These critical issues are known to the SAP SuccessFactors Document

Management Product Management Team. Customers intending to use Extended
ECM for SAP SuccessFactors as their document repository might be affected by
these critical defects and limitations. OpenText strongly recommends customers
use the SAP influence program for the latest update regarding the resolution of
these issues.
SAP Customer Influence and Adopt Program:
https://www.sap.com/about/customer-involvement/influence-adopt.html

SAP ERP Human Capital Management Solutions

Extended ECM includes a limited use license for SAP HR processes in the SAP ERP Human Capital
Management solutions (HCM). The functionality is restricted to be used with the Business Object
types listed in the following table.

Business Object name Business Object type

Employee BUS1065

Employee Document PREL

6.9 Salesforce compatibility

Salesforce App Salesforce release
OpenText Content Services for Salesforce 23.4 Salesforce Sales, Service and Financial
OpenText Extended ECM for Salesforce 23.4 Service Cloud (Summer ’23)
Salesforce Insurance Cloud (Summer ’23)
Salesforce Government Cloud (Summer ’23)

The Extended ECM for Salesforce App advances quickly and it is important to match the OpenText
Extended ECM Platform versions with the matching Extended ECM for Salesforce App Packages. For
example, Extended ECM for Salesforce 23.4 is tested and certified to work with Extended ECM CE
23.4. While it might be possible to run misaligned versions, it is neither recommended nor officially
supported by OpenText Support.

Extended ECM 23.4 Release Notes 47

 Note
OpenText™ Extended ECM for Salesforce® is not available for SAP customers,
unless the customer purchases separate Extended ECM for Salesforce®
subscriptions from OpenText.

Salesforce limitations
• Salesforce Console:
o The Extended ECM for Salesforce UI components such as ECM Attachments, ECM
Files, ECM Perspective, ECM Legacy Files, and ECM Legacy Perspective are
currently not supported if used in combination with Salesforce Console apps.

6.10 Language support

Extended ECM is currently localized in the following languages. Additional languages may be
available in future releases.

48 Extended ECM 23.4 Release Notes

 Language Code End user interface Help
Yes
Arabic AR No
(except Government, PowerDocs)
Yes
Catalan CA No
(except PowerDocs)
Chinese (Simplified) ZH Yes No
Yes
Chinese (Traditional) ZF No
(except PowerDocs)
Czech CZ Yes No
Yes
Danish DA No
(except PowerDocs)
Yes Yes
Dutch NL
(except PowerDocs) (User help only)

English EN Yes Yes

Finnish FI Yes No

French FR Yes Yes

German DE Yes Yes

Yes
Hebrew HE (except Government, PowerDocs, Imaging No
Viewers)
Italian IT Yes No

Japanese JA Yes Yes

Yes
Kazakh KK No
(except PowerDocs)
Yes
Korean KO No
(except Salesforce, PowerDocs)
Norwegian NO Yes No

Polish PO Yes No

Portuguese PT Yes No
Yes
Russian RU Yes
(User help only)
Yes
Spanish ES Yes
(User help only)

Swedish SV Yes No
Yes
Turkish TR No
(except PowerDocs)
Yes
Ukrainian UK No
(except PowerDocs)

In many cases, administrative user interfaces are available in English only.

Extended ECM 23.4 Release Notes 49

7 Installation and upgrade notes
This section provides additional installation and upgrade information, including related or third-party
product information and any required critical patches.

7.1 Content Server Installation notes

There are no special installation notes currently. See OpenText Extended ECM Installation Guide for
more details.

7.2 Installation Notes for Extended ECM for Salesforce

Before installing OpenText Extended ECM for Salesforce, review this Release Note document and
refer to the respective installation guides. See OpenText Extended ECM for Salesforce Installation
Guide for more details.

Note
OpenText™ Extended ECM for Salesforce® is not available for SAP customers.

Salesforce application managed package

The Salesforce application portion of Extended ECM for Salesforce comes in two parts: Extended
ECM Content Services for Salesforce (base service package) and Extended ECM for Salesforce
(application package). The application package has a dependency on the base service package and
thus must be installed in the following order to avoid dependency issues:

1. Sign in to your Salesforce organization as Administrator.

2. Install the packages one at a time in the following order using the following links.
Order Package ID Build Package name

1 04tHp000001dMhP 1.234 or OpenText Content Services for Salesforce

later (base services package)

2 04t3s000003T21fAAC 23.400 OpenText Extended ECM for Salesforce

or later (application package)

3. When prompted, select Install for Admins Only (default) and click Install.
4. When the installation is completed, click Done.

7.3 Upgrade Notes for Extended ECM for Salesforce

Before upgrading, review this Release Note document and refer to the respective OpenText Extended
ECM for Salesforce installation guides. See OpenText Extended ECM for Salesforce Installation
Guide for more details.

50 Extended ECM 23.4 Release Notes

 Salesforce application managed package
The Salesforce application portion of Extended ECM for Salesforce comes in two parts: Extended
ECM Content Services for Salesforce (base service package) and Extended ECM for Salesforce
(application package). The application package has a dependency on the base service package and
thus must be installed in the following order to avoid dependency issues.

Order Package ID Build Package name

1 04tHp000001dMhP 1.234 or OpenText Content Services for Salesforce

later (base services package)

2 04t3s000003T21fAAC 23.400 OpenText Extended ECM for Salesforce

or later (application package)

If your Salesforce organization is using the user licenses model (and not the Salesforce Site License
model) for the Extended ECM for Salesforce application, you will need to move user licenses to the
new managed package application. You will need to move the user licenses from the Extended ECM
Content Services for Salesforce package component in the Installed Packages section in the
Salesforce Setup to the new Extended ECM for Salesforce application. Failure to transition licenses to
the new Extended ECM for Salesforce application will give your users a license violation.

Salesforce Federated Search

The Salesforce Federated Search (SFFS) feature requiring a separate Tomcat application server
instance has been removed from the product. The new Federated Search functionality is now part of
the Salesforce module and is automatically installed with Extended ECM. Thus, the installation
process is much more streamlined and overhead has been reduced. Customers who wish to
continue using Salesforce Federated Search are advised to consult the respective product
documentation for following through with the configuration in Extended ECM administration.

7.4 Upgrade notes for Extended ECM for Engineering

This section provides additional installation and upgrade information, including related or third-party
product information and any required critical patches. For more information, see Extended ECM
Installation Guide.

Note
Extended ECM 23.4 is a rewrite of the existing Extended ECM for Engineering
16.3.x solution. Updates to this new software are released in parallel to the
updates of the existing Extended ECM 16.3.x. Both versions can co-exist in the
same Content Server instance. The existing instances of Extended ECM 16.3.x
cannot directly upgrade to Extended ECM 23.4 or subsequent Extended ECM CE
versions because the architecture and design differs from that of Extended ECM
16.3.x. However, the new projects can be configured to start using Extended ECM
23.4 capabilities.

Extended ECM 23.4 Release Notes 51

7.4.1.1 Upgrade to 22.2 or later

The XENG module folder in <OTHOME>/module is not deleted during the upgrade because the JAR
files in the folder are in use. To avoid issues with these JAR files, stop Content Server and delete
these folders manually after the upgrade.

7.4.1.2 Version-specific relationships

Extended ECM for Engineering CE has been enhanced to support version-specific relationships to
retain the relationships on older versions of the documents for auditing purposes.

A new relationship model with the following relationship types is implemented in the Extended ECM
for Engineering – CAD Manager module:

• Dynamic
• Static
• Node Specific

Records Management cross-references are supported only at the node level. Therefore, OpenText
recommends converting the existing CAD document relationships created using Records
Management cross-references to CAD document relationships.

To convert the relationships:

1. Navigate to Content Server Administration > Database Administration > Test or Repair Known
Database Issues > Convert RM Cross References to CAD References.
Note: Records Management cross-references relationships stored in the KIni table
are considered for conversion. OpenText recommends validating the entries in the
KIni table before initiating the conversion.

2. Run the following SQL Query to fetch the existing Records Management cross-reference
types from the database:
SELECT * FROM KIni WHERE IniSection = 'xengcrt' AND IniKeyword IN ('Dynamic',
'Static', 'Node Specific')

3. Modify the entries in the KIni table to add or drop any Records Management cross-reference
type from the conversion process.

7.5 Upgrade notes for Extended ECM Containers (Kubernetes)

When upgrading Extended ECM containers to a new PostgreSQL database server version (such as
from PostgreSQL 11 to PostgreSQL 13), do the following:

1. Export the Extended ECM databases from the existing server (such as PostgreSQL 11).
2. Import the database into a new database server (such as PostgreSQL 13).
a. Make sure databases and tables ownership are the same.
b. Make sure the database names, usernames, and passwords are the same.
3. Update the Helm chart settings with the new database server hostname to ensure the
automation and new instances will have the correct settings.
4. Update the Content Server opentext.ini file in all instances with the new database hostname:
a. Section “[dbconnection:<instance_name>]”, field “servname=<new_host>”.
5. Execute a “Helm upgrade” command to apply the settings and restart the pods.

52 Extended ECM 23.4 Release Notes

8 Patches
A patch is a piece of software that is designed to fix or improve a computer program or its supporting
data. These may include repairs to security vulnerabilities or resolution of bugs and may also improve
usability or performance.
The following patches must be applied to Extended ECM 23.4. OpenText recommends that you check
My Support for any patches or documentation updates that may have been posted after this release.

8.1 Hotfixes
Hotfixes are small patches that address software issues. Typically, there is no new functionality in a
hotfix. Hotfixes can be cumulative.

The following table lists and describes the hotfixes available for this release.

Hotfix name Additional information Downloads

CAR-1974 CVE-2023-3817: A security issue has been Linux: KB0797205

identified in OpenSSL implementation used by Linux 9: KB0797204
Extended ECM Linux 8: KB0797206
Windows: KB0797207

PYRO-10195 CVE-2023-39417, CVE-2023-39418, BDSA-2023- Linux: KB0805095

2076, BDSA-2023-2077: Multiple security issues Linux 8: KB0805096
have been identified in the PostGresSQL client Linux 9: KB0805097
library used by Extended ECM Windows: KB0805097

XECMPF-13426 VULNDB-330023, VULNDB-330022: Multiple Linux: KB0797325

security issues have been identified in the batik Linux 8: KB0797324
library used by Content Server in Extended ECM Linux 9: KB0797322
Windows: KB0797323

SCAN-8200 CVE-2023-3817, BDSA-2023-1972: Multiple KB0801622

security issues have been identified in OpenSSL KB0801625
used by Enterprise Scan and Document Pipeline KB0801623

SCAN-8080 BDSA-2023-1234, BDSA-2023-1238: Multiple KB0801622

security issues have been identified in libssl used KB0801625
by Enterprise Scan and Document Pipeline KB0801623

AppWorks Platform Fixes multiple security issues: CVE-2023-4807, Linux: KB0806437

23.4 HF03 CVE-2023-4759, BDSA-2023-2269, BDSA-2023- Windows: KB0806436
2269, CVE-2023-3817, BDSA-2023-2206

Extended ECM 23.4 Release Notes 53

9 Fixed issues
For a complete list of notable fixes in 23.4 see the Extended ECM Notable Fixes document.

10 Known issues
For a complete list of known fixes in 23.4 see the Extended ECM Known Issues document.

54 Extended ECM 23.4 Release Notes

11 Appendix A
This table provides a summary of Extended ECM Platform support. For details about other components, see the individual component or product Release Notes.
Web Server Operating Systems Database Java

Component Version Tomcat IIS Windows Linux Microsoft SQL Oracle PostgreSQL HANA Java

9 10.1 10 2019 2022 7.x 8.x 9.x 2017 2019 2022 Azure 19c 13 2.0 11 17

Directory Services CE 23.4 x x x x x x x x x x x x x x

System Center CE 23.4 Not Applicable x x x x Not Applicable Not

Applicable

Archive Center CE 23.4 x x x Oracle x Red Hat x x x x x x x x

Core Archive Connector CE 23.3.1 Use Jetty x x x x x Not Applicable x

AppWorks Gateway CE 23.4 x x x x Oracle x x x x x x x x

Intelligent Viewing CE 23.4 Not Applicable x x x x x x x x

Brava! Server Components 16.6.9 x x x x Red Hat Red Hat Not Applicable x

Extended ECM PowerDocs CE 23.4 x 10.0.27 x x Red Hat Red Hat x x x x x

Microsoft 365 Integration CE 23.4 x x x x x x x Not

Service Applicable

Office Online Broker CE 23.4 x x x Red Hat Not Applicable x

Remote Cache 23.4 x x x x x x x x x x x

Imaging Web Viewer CE 23.4 x x x x x x x Not Applicable x x

Monitoring Agent CE 22.1 Not Applicable x x Not Applicable x

Extended ECM Containers 23.41 x x

Content Server CE 23.4 x x x x x Red Hat Red Hat x

On Windows 2019 CE 23.4 x x x x x

On Windows 2022 CE 23.4 x x x x

On Oracle Linux 7 CE 23.4 x x

On Linux RHEL 7 CE 23.4 x x x

On Linux RHEL 8 CE 23.4 x

On Linux RHEL 9 CE 23.4 x

Extended ECM 23.4 Release Notes 55

 11.1 Platform Notes:

Windows

• Standard and Datacenter.

Linux

• Oracle Linux
• UEK (Unbreakable Enterprise Kernel) and Red Hat compatible Kernel.
• Oracle Linux & Red Hat Linux.
• Supported on x86_64 architecture.

Microsoft SQL

• SQL Server 2019 Always On is supported.

• SQL Server Client minimum version is 17.
• Transparent Data Encryption (TDE) is supported. Note that enabling TDE can impact performance. Please consult Microsoft regarding any performance
concerns.

Oracle DB

• Oracle support includes Standard, Enterprise, and RAC as well as deployment on Oracle Exadata Database Machine, Oracle Data Guard, and Oracle
SuperCluster as supported by Oracle.

PostGreSQL

• PostgreSQL is only supported on Linux.

Managed Database

1
For Extended ECM Containers, the following managed database services are supported:

56 Extended ECM 23.4 Release Notes

 • Google Cloud SQL for PostgreSQL.
• AWS RDS for PostgreSQL.
• Azure Database for PostgreSQL - Flexible Server.

Web Server

• HTTP/2 is not supported. Ensure you disable HTTP/2 in your web server.

Extended ECM 23.4 Release Notes 57

58 Extended ECM 23.4 Release Notes
12 Contact information
OpenText Corporation
275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1

For more information, visit the OpenText or My Support websites.

Copyright © 2024 Open Text. All Rights Reserved.

Trademarks owned by Open Text. One or more patents may cover this product. For more information, please visit OpenText Patents Information.
Disclaimer
No Warranties and Limitation of Liability
Every effort has been made to ensure the accuracy of the features and techniques presented in this publication. However, Open Text Corporation and its affiliates accept
no responsibility and offer no warranty whether expressed or implied, for the accuracy of this publication.

59