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Service Charges

The document outlines the service charges for various banking services effective from November 16, 2023, including fees for cheque collections, electronic funds transfers, and account maintenance. It specifies different charges based on transaction amounts and types of services, such as remittances, duplicate statements, and locker rentals. Additionally, it includes details on penalties for insufficient balances and other operational fees.
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0% found this document useful (0 votes)
26 views

Service Charges

The document outlines the service charges for various banking services effective from November 16, 2023, including fees for cheque collections, electronic funds transfers, and account maintenance. It specifies different charges based on transaction amounts and types of services, such as remittances, duplicate statements, and locker rentals. Additionally, it includes details on penalties for insufficient balances and other operational fees.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 16

Sub: Service Charges on Various Services (excluding GST) w.e.f. 16.11.

2023
PART -1
Service Charges for Deposits & Operational Matters (Effective from 16.11.2023)

S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged


By
1. Cheques for a) Rs.500/- to Rs.5000/- Rs.25/- per instrument
Collection b) Above Rs.5,000/- upto & including Rs.10000/-
Rs.50/- per instrument
c) Above Rs 10000/-upto & including Rs. 1 Lakh Rs.
100/-
Rs. 1 Lakh to Rs. 5 Lakh : Rs. 200/-
Rs. 5 Lakh to Rs. 10 Lakh Rs. 225/-
Above Rs. 10 Lakh Rs. 250/- System
Note: For collection between our bank and other
banks, the commission will be
shared on 50:50 basis i.e. each branch will charge
50% of the stipulated
Commission / service charges at its end.
Note :Ordinary Post – Actual subject to min. Rs 15/-
Registered/ courier (inland)
– Actual, Min. Rs.50/-
2. National Electronic i. Upto Rs.10,000/-: Rs. 2.00 per transaction
Funds Transfer ii. Above Rs.10,000/- upto Rs.1.00 Lakh: Rs.4.50 per transaction
(NEFT) / Electronic iii. Above Rs.1.00 Lakh upto Rs.2.00 Lakh: Rs. 14.00 per transaction
Funds Transfer iv. Above Rs.2.00 Lakh: Rs.24.00 per transaction System
(EFT) Note: Minimum Amount of transaction for RTGS is Rs. 2.00 Lakh

3. Bankers’ Cheque / Through Account :


Pay Order / DD Upto Rs. 5000/-: Rs. 25/-
Above Rs. 5000/- to Rs. 10000/-: Rs. 50/-
Above Rs. 10,000/- to 1 Lakh :–
Rs. 5/- per thousand,
Minimum Rs. 60/-
Above Rs. 100000/- : Rs. 4/- per thousand.
Minimum Rs. 600/-
Max. Rs 15000/-

Through Cash :
50% extra charges over applicable rates i.e.
Upto Rs. 5000/-: Rs. 38/-
System
Above Rs. 5000/- to Rs. 10000/-: Rs. 75/-
Above Rs. 10,000/- to below 50,000/- :– Rs. 7.50 per thousand,
Minimum Rs. 90/-
( Presently, maximum permissible limit of cash DD is upto Rs. 50,000/-)

Note: The Banker’s cheques /Pay-Orders will be issued to parties within the limits
of a center and they will be made payable within that center only. Demand Drafts
should not be issued which would be payable at the same center except for the
purpose of payment of fees by students / job application fees / payment of
Government dues etc. Branches may issue Demand Draft in lieu of Banker’s
cheque / Pay Order for local payment on account of Government dues. Service
charges as applicable to issue of Pay Order will be levied for issuing such
Demand Draft.
4. Remittances i. Below Rs. 2 Lakh - Not applicable.
(RTGS) (charges ii. Rs 2 Lakh upto Rs. 5 Lakh --- Rs. 25.00 per transaction
per remittance) iii. Above Rs 5 Lakh --- Rs.49.00 per transaction
Note: Minimum amount of transaction for RTGS is Rs. 2 Lakh System

1
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
5. Electronic Clearing Credit Clearing (per entry/ item):
System (ECS) Non Individuals Nil
NCC Clearing House – No charge
Destination Bank – No charge
Manual
Sponsor Bank –Rs. 5.50 (Min. Rs. 3000/-)
by branch
Debit Clearing (per entry/ item):
NCC Clearing House – No charge
Destination Bank – No charge
Sponsor Bank –Rs. 4.00 (Min.Rs.2670/-)
6. Issue of duplicate Upto Rs.500/-: Rs.50/-
DD/ Bankers Above Rs.500/- : Rs.100/- System
Cheque
7. Revalidation of Upto Rs.500/- : Rs.20/-
DD/PO/ Bankers Above Rs.500/- : Rs.100/- System
Cheque
8. Cancellation of Upto Rs.500/- : Rs.20/-
DD/PO/ Bankers Above Rs.500/- : Rs.100/- System
Cheque (Out of pocket expenses, postages, if any, to be recovered in full)

9. Duplicate Saving Bank Accounts- Rs. 100/- with balances and entries from the date of
Statement / Pass last printing and additional Rs. 50/- per page or part of (24 entries/ page).
Book Duplicate / Additional Statement (CA/CC/OD/SB accounts): Rs.150/- per
page or part thereof ( 40 entries/page) Manual
Note: Splitting of entry for operational convenience of finacle shall be treated as
one entry.
Duplicate Statement of current month – No charge

10 Stop Payment SB A/cs:Rs.200/- per cheque and Max.Rs.500/- per occasion (range
instructions of cheque).
CD/CC/OD A/cs.:Rs.300/- per cheque and Max.Rs.600/- (range of
cheque) per occasion.
Revoking of Stop payment instruction : System
For SB a/c per occasion Rs.50/-.
For CD/CC/OD A/cs per occasion: Rs.100/-

11 Standing Rs. 50/- for one time registration for all SI.
Instructions For intra-bank SI transaction Charges : NIL
For interbank SI Charges:
Rs.50/- for execution of transaction and Rs.150/- in case of failure to execute System
such instruction.
Additionally normal remittance charges should also be recovered in case of
interbank.
12 Issue of cheque Issue of MICR Cheques-CD/CC/OD: MICR cheques →Rs. 5/- per cheque leaf at the
books time of issue. (All Centres)

Issue of MICR Cheques – SB: 25 cheque leaves per calendar year will be free and System
thereafter charges will be Rs.5/-per cheque leaf.
Non-MICR cheques should not be issued by the branches.

2
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
13 Handling charges Cheques Return Charges —Cheques drawn on us.
for cheques
returned unpaid Cheque returned unpaid:
(including cash / Local cheques:
transfer cheques) / Rs. 300/- per instrument for financial reason & Rs 150/- per instrument for
bills returned other reason
unpaid
Out Station Cheques:
50% of prescribed collection charges subject to min. Rs.160/-
Bills returned unpaid: System
Local& Outstation Bills:
50% of prescribed collection charges subject to min.Rs.210/- Out of pocket
expenses/post and telegraph charges, if any, should be recovered

Cheques / Bills deposited —returned unpaid (Outward clearing)


Rs. 100/- per instrument
Cheque returns due to technical reason- not at the fault of customer-
No charges.
14 Minimum balance
charges Type of Account Average Penal Charges
Quarterly
Balance
Current Account :
Individual Rs.5000/- System
Rs.400 per quarter
Other than Individual Rs.10000/-
SB Account : Rs.105 per quarter
With cheque book Rs.500/- For AQB between Rs.250 – 499: 50%
Without cheque Rs.100/- For AQB between Rs.100 – 249 :80%
book For AQB below Rs.100/- : 100%
15 Account Now in CBS environment ledger folio charges is being stopped, however,
Maintenance account maintenance CHARGES PER ANNUM IS AS UNDER:
Charges Current Account – Rs.550/- System
(Ledger Folio used Cash Credit / Overdraft – Limit exceeding Rs.25000/- Rs.550/-
in CD/OD/CC A/cs)
16 Attestation of Non Individuals and Individuals - Rs.150/- per signature/record
customer’s Manual
signature and
Photo
17 Closure of Account Account Closure Charges:
within 12 months Upto 14 days from opening of Account: NIL
(Account transfer
not included) From 15 days to one year: Rs.500/- for SB Account and Rs.1000/- for CD
Account. Manual
After one Year: Nil
BSBD Accounts: Exempted
No Charges for closure on account of death.
Note: Current Account (CD) closure charges due to availing of CC/OD
limit by customers : NIL.
18 Issuance of any S/B →Rs. 150/- per certificate
other certificate For business purposes →Rs. 150/- per certificate.
e.g. No-dues,
Balance For agricultural purpose. No Dues Certificate / N.O.C. to be issued free of Manual
Confirmation cost as per RBI guidelines
Maintenance of
Account, etc.
19 Collection of Bills Upto Rs 10000/-- Rs 150/-
Above Rs 10000/- Rs.10/- per thousand min Rs.150/- and Max Rs.15000/-
20 Presentation of Rs. 100/- per bill
Usance Bills for (Presently item No. 19 and 20 related to Bills are Not Applicable in our
acceptance. Bank)

3
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
21 a) Photo / Record For records old upto 1 year: Rs. 150/- per cheque.
copy of the For records over 1 year: Rs. 250/- per cheque.
Cheque paid Upto 2 years: Rs. 250/- per entry / item.
b) Meeting Over 2 Years: Rs. 500/- per entry / item.
customer’s (Actual charges of photo copy etc. should be recovered separately, if no. of Manual
enquiries pages are more than 20)
relating to old
records/entries
(more than 12
months old).
22 Loss of Token Rs.150/- from the customer’s a/c who has lost the token Manual

23 Solvency Commercial & Non-Commercial:


Certificate Rs.500/- per lakh Min. Rs.1500/-
Max.Rs.25000/-.
For Students seeking for visa purposes: Max : Rs.5000/- Manual
For extra/additional originals of the same certificate -: @ Rs.500/-per
original

24 Addition / deletion Rs.100/- per occasion Noting Nomination first time: Free
of names in joint Thereafter Rs.100/- for every change of Nomination
accounts /
Nominations
/Change in Manual
operational
instructions
(including Lockers)
first nomination will
be free
25 Penal charges for a) Deposit tenure up to 5 years: @ Rs.2/- for every Rs.100/- p.m.
late payment of
installments in b) Deposit tenure above 5 years : @ Rs.3/- for every Rs.100/- p.m. System
Recurring
Deposits.
26 Pledging/ Rs.55/- per receipt per occasion
Releasing charges
of term deposit Manual
receipt in favour of
other institution

4
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
27 Rentals of Safe
Deposit Vault Semi Urban &
Urban Metro
Lockers Rural
Size : Dimension
Staf
Cust. Staff Cust. Cust. Staff
f
A. 125mm x 175mm x 492mm
or 539 Cub. Inch. (Small)
1000 650 1500 750 1500 750
B. 159mm x 210mm x 492mm
or 859 Cub. Inch. (Medium)
1100 700 2000 900 2000 900
C. 125mm x 352mm x 492mm
or 1186 Cub. Inch.
1800 1200 3000 1800 3000 1800
D. 1337 Cub. Inch. (Medium) 2700 1890 3500 2240 3500 2240
E. 1828 Cub. Inch. (Large 1) 4000 2800 5000 3500 5000 3500
F. 1878 Cub. Inch. (Large 1) 4000 2800 5000 3500 5000 3500
G. 2786 Cub. Inch. (Large 2) 5000 3500 6000 4200 6000 4200
H. 2844 Cub. Inch. (Large 2) 5000 3500 6000 4200 6000 4200
I. 3987 (Very Large) System
8000 5600 10000 7000 10000 7000
J. 6297 (Extra Large) 10000 7000 12000 8400 12000 8400

Note: 12 operations per years free. Beyond 12 visits Rs.100/- per visit.

A. Penal Charges for overdue rent :


Upto first quarter: 10% of annual rent.
Upto two quarters: 25%
Upto three quarters: 40%
Upto four quarters 50%
More than one year: 100% of annual rent.
B. For Lockers where Loss of Key/Drill open occurs, charges Rs 1000/-
+actual charges

28 Issue of Pass Book/ Issue of pass book-free


Balance certificate Statement- Once in a month-free
Manual
Subsequent statements-RS 150/- for 40 entries or part thereof
Issue of balance certificate-Rs 150/-
29 Postal charges a) Ordinary Post — Actual, subject to Min. Rs.50/-.
b) Registered / Speed Post/courier/ fax — Actual, subject to Min. Manual
Rs.100/-

30 Inoperative No minimum balance is applicable in Inoperative Accounts and also no


account charges for changing status from inoperative to operative accounts System

31 Charge for excess Upto 50 customer induced debit entries per half year – free
debit entries in SB Beyond 50 debit entries –Rs 10/- per entry System

5
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
32 Cash handling A. SB accounts (excluding Financial Inclusion accounts) -
charges for - Cash Deposit First 5 transaction per month (excluding alternate channel
SB/CA/CC/OD transaction) – free
Accounts (other - Beyond 5 transaction (excluding alternate channel transaction) – Rs.50/-
than personal per transaction.
banking segment,
TDR, RD and Loan B. CC/OD/CA Accounts - Maximum of I or II (i.e. maximum of charges
customers) calculated on Amount wise or No. of Packet wise)

I. Amount wise:
- Cash Deposit upto Rs. 1.00 Lakh per account per day: Free
- Cash Deposit above Rs. 1.00 Lakh per day: Re. 1 per Rs. 1000/-, Min Rs.
100, Max Rs. 10000/-
Note: Cash deposit exceeding exempted limit of Rs. 1.00 Lakh per
account (in single or multiple transactions in a day at single or multiple
branches, cash handling charges are applicable.
Manual
II. No. of Packet wise:
- Up to 10 packet per day i.e. 1000 pieces of notes: NIL.
- Above 10 packet i.e. more than 1000 pieces of notes: charges will be
levied @Rs.10/- per packet, Min Rs. 100/-, Max Rs.10000/-

Note: Branches should calculate cash handling charges to be levied in


CC/OD/CA Accounts for both cases i.e. I or II manually. However,
maximum of I or II to be levied in the account.

Note: Cash Handling charge in KCC and NPA accounts: Nil.

Note: In Order to acquire High Value Business and retain existing Business
the authorities i.e. Regional Manager and above are authorized to waive off
partially or fully the cash handling charges after assessing/examining the
business needs of the Branches/Regional Office on case to case basis.
(Please refer Cir. Ref. HO/P&MIS/VA/01/248 dtd. 09.12.2019.
33 Interest certificate Once free, additional copies Rs 100/- per copy

34 Charges for SMS SMS Alerts charges are on actual usage basis from the customers
alerts registered for SMS Alerts as under:-Charges are Quarterly

Upto 5 SMS Alerts Free


System
From 6 to 20 SMS Alerts Rs.10/- per quarter

Above 20 SMS Alerts Rs.15/- per quarter

35 ATM Related Amt in Rs.


Charges
Types of Charges Customer Staff
Annual Charges (metro and urban area) 250 Nil
Annual Charges (Semi Urban and Rural area) 250 Nil
Card Reissuance on loss/replacement 250 60
Additional Card Charges 250 60 System
Card Issuance Charges (for 1st year) * Nil Nil
Insta-PIN Charges Nil Nil
1st time in case of Personalized Card
Insta-PIN Charges 50 Nil
In case of Ready kit Card and from 2nd time in
personalized card

36 The charges of @ 1% of transaction amount.


cash withdrawal at Manual
mPOS

6
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
37 Transactions based
charges on ATM 1) Monthly Limit SB A/cs : Number of Free ATM Transactions ( Both
transactions in SB financial & Non- Financial Transactions) Upto Rs. 1.00 Lakh monthly
Accounts average Balance
Other ATM Our/BOI ATM 6
Other ATM
Descriptions 6 Metro Metro & Other
Other Centres
Centres Centres.
No. of free transactions 3 5 10
Charges for financial
transactions beyond the Rs. 20/- Rs. 20/- Rs. 10/- System
set limit
Charges for Non-
financial transactions Rs. 8/- Rs. 8/- Rs. 8/-
beyond the set limit
2) SB accounts with AMB of Rs1.00 lakh & above – No charge to be levied.

3) This charge will not be applicable to Small/PMJDY Account holders.


These customers will continue to get 5 free transactions, irrespective of
the Centre, as hitherto.
38 Transactions based Charges of Rs. 20/- for every financial &
charges on ATM Rs. 8/- for every non-financial transaction.
transactions in System
CC/OD/CD a/cs.

39 International Cash Rs. 125/- per transaction.


transaction System

40 Safe Custody
Charges Name of Items Rates
Scrips Rs.130 per Scrip per year or part thereof, Min:
Rs.300 p.a.
Sealed Cover Rs.600 per cover per year p.a.
Rs.10500 per Box per year p.a. System
Sealed Boxes- 200 cu.
Cm.
Bank’s own Deposit Nil
Receipt

41 Indo-Nepal NEFT A. For beneficiaries maintaining accounts with Nepal State Bank Ltd. (NSBL):
Remittance For remittance from a bank account in India to a bank account with
Charges any branch of Nepal State Bank Ltd., there shall be no charge i.e. the
remittance is free of charge
B. For beneficiaries not maintaining account with Nepal State Bank Ltd. (NSBL):
If the beneficiary is not maintaining any account with NSBL and the
funds are distributed through the channel of the Agents of NSBL:
a. All remittances (cash remittances/disbursements) up to INR 5000, a flat
charge of INR 51 exclusive of Taxes for every remittance.
b. Remittances (cash remittances/disbursements) above INR 5000 and up
to INR 50000, a flat charge of INR 77 exclusive of Taxes
 These charges will be passed on to NSBL who in turn will share the same with
the affiliated Money Transfer agencies.
The entire amount of charges collected from the remitter would be remitted to
Nepal and would form a part of the message format. Thus, remitting banks in
India originating remittances under the scheme would transfer funds free of
charge.

7
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
42 Remittance
through IMPS Revised Branch/Mobile Banking/
Transaction Amount Internet Banking/Banking
Correspondent channel
Upto Rs.10000 Rs.2.60
Rs.10001 to Rs.50000 Rs.5.20 System
Rs.50001 to Rs.100000 Rs.5.20
Rs.100000 to Rs.200000 Rs.14.80

43 Registration of Rs. 200.00


Mandate on NACH
Platform (per
occasion)$
44 ECS/NACH Return Rs. 250.00
(Per occasion)$
45 Issuance of Rs.150/- per receipt.
Duplicate Term Manual
Deposit Receipt
(New Charges)
46 Cash Withdrawal at Savings Bank Account:
Branches Up to 10 cash withdrawals in a month: No charges.
SB/CD/OD/ CC Beyond 10 Withdrawals: Rs.25/- per transaction.
(New Charges) CD/OD/CC Accounts:
Up to 10 Cash withdrawal in a month: No Charges Manual
Beyond 10 withdrawals in a month: Rs.100/- per transaction.

Note: It is excluding ATM cash withdrawal or other Alternate Banking


Channel.
$ The charges are not applicable to Pradhan Mantri Kisan Maan-dhan Yojna (PMKMY), Pradhan Mantri
Shram Yogi Maan-Dhan Yojna (PMSMY) and Pradhan Mantri Laghu Vyapari Maan Dhan Yojna
(PMLVMY).

INTER-SOL TRANSACTIONS CHARGES


SLAB CHARGES Charged
1. CASH TRANSACTIONS – DEPOSITS / WITHDRAWAL OTHER THAN PARENT / HOME BRANCH
A- Cash Deposit/Withdrawal up to Rs.50,000/- NIL
B- Cash Deposit above Rs.25,000/- Cash deposit above Rs.50,000/- at non-base
branch will attract the same charges as given Manual
under 'Cash Handling Charges

Note: For Cash Withdrawal from other than Parent/Home branches: Allowed up to Rs. 50000/- through
cheque to Account Holder only.

Note: NEFT/RTGS from other than Parent/Home branches is permissible through cheque for Account
Holder only.

Note: For Staff Salary Accounts or OD Accounts inter sol Cash withdrawal without any ceiling to be
permitted from Branches other than Parent/Home Branch without any charges.
2. TRANSFER OF FUND FROM ONE BRANCH TO ANOTHER BRANCH
A- Fund transfer in same customer ID A/cs NIL
B- Fund transfer in Different customer ID A/cs
i- Upto Rs. 1,00,000/- per day (only one NIL
entry) Manual
ii- Upto Rs. 1,00,000/- per day (more than Rs. 5/- per transactions
one entry)
iii- Above Rs. 1,00,000/- Rs. 50/- per transactions

8
Service Charges for Deposits & Operational Matters (Effective from 16.11.2023)

S. N. Nature of Service Description of customers to whom concessions/exemptions are allowed


1. Cheques for Staff & Ex-staff members: No charges for collection of cheques are to be levied in
collection accounts of staff members and ex-staff members for their single a/c or joint a/c with his/her
spouse or children. In case of ex-staff member, he should establish his/her identity as an
ex-staff member of our bank for availing the exemption. Money representing in the
transaction be pertaining to staff member or ex-staff member only.
Senior Citizens: 50% concession in collection charges is allowed to senior citizens. They
must submit the proof of Age for claiming the concession. Senior citizens, who are
retired teachers and maintaining their pension a/c with the branch, are entitled for
100% concession.
Govt. a/cs: No charges for collection of cheques deposited in Govt. a/cs for funds of
govt. sponsored schemes.
2. Remittances: DD, Staff & Ex-staff members: No charges for these services are to be levied in accounts of
Banker’s Cheques, staff members and ex-staff members for their single a/c or joint a/c with his/her spouse or
Pay Orders, children. In case of ex-staff member, he should establish his/her identity as an ex-staff
Cancellation/Revalid member of our bank for availing the exemption. Money representing in the transaction
ation/Duplicate be pertaining to staff member or ex-staff member only.
issuance of these. Senior Citizens: 50% concession in these charges is allowed to senior citizens. They
must submit the proof of Age for claiming the concession. Senior citizens, who are
retired teachers and maintaining their pension a/c with the branch, are entitled for 100%
concession.
Govt. a/cs: No charges for transfer of funds in govt. sponsored schemes.
Loan a/cs: No charges for issuance of D.D., Banker’s cheque or pay order out of loan
amount to ensure end use of advance.
3. All Other Charges in Staff & Ex-staff members: No charges for these services are to be levied in accounts of
Part-I [except Rentals of staff members and ex-staff members for their single a/c or joint a/c with his/her spouse or
Safe Deposit Vault children (applicable for accounts opened in staff scheme codes only).
Lockers (point 28) and
Card Reissuance on
loss/replacement/
Additional Card
Charges (Point 36)]

9
PART - 2
Service Charges on various Advances portfolio (Effective from 16.11.2023)

(A) SERVICE CHARGES RELATED TO PRIORITY SECTOR ADVANCES (excluding KCC, SHG & JLG
& SME))

SN Particulars Charges (w.e.f. 16.11.2023)


1. Processing Charges: A) Fund based Limit :
For Review of Existing or Enhanced level / New
WCL and New Term Loans :
Sanction Limit Charges Remarks
Range % of
Sanction
limit

Upto Rs.50000/- NIL -


Above 1.00 % Min. 1,000/- &
Rs.50,000/- to max-7,500/-
Rs.10.00 Lakh

Above Rs.10.00 0.75 % Max.


Lakh to Rs.60,000/-
Rs.100.00 Lakh

Above 0.50 % Max.


Rs.100.00 Lakh Rs.15,00,000/-
B. Non Fund based limit:
New/Enhancement/ Review –
50 % of charges as applicable to Fund Based limits
as mentioned above subject to the cap stipulated i.e.
not less than / more than the cap.

2 Documentation Charges NIL


3 Inspection Charges NIL
4. Review Charges: For Term Loans ;

Upto Rs.50000/- NIL


Above 50000/- 0.25% of O/S limit of TL
with max cap of 600000/-

For Working Capital (CC) –


same as PPC in fresh / enhancement sanction

5. i) Upto Rs. 5 lakh ------- Nil


Equitable Mortgage Charges (charged to be levied
ii) Above Rs.5 lakh upto Rs.10 lakh Rs. 5000/-
both for original and extension of mortgages)
iii) Above Rs.10 lakh upto Rs.1 crore Rs. 10000/-
iv) Above Rs. 1 crore up to Rs.10 Crore Rs. 15000/-
v) Above Rs.10 Crore – Rs. 20000/-

10
(B) Service charges in KCC, SHG & JLG schemes
(to be read along with circular no. 04/220 dated 15.02.2023, where service
charges in SHG is waived for the loan limit upto Rs.6.00 Lakh)

Sr. No. Name of Service Charges (w.e.f. 16.11.2023)


1. Processing Charges Sanction Limit Charges Remarks
Range % of
Sanction
limit
Upto Rs.3.00 Lakh NIL -
Above Rs.3.00 Lakh 1.00 % Min. 1,000/- &
to Rs.10.00 Lakh max-7,500/-
Above Rs.10.00 Lakh 0.65 % Max.
Rs.50,000/-
2. Review Charges For CC Limit –
Up to Rs. 3.00 Lakh – NIL

Above Rs.3.00 lakh - Same as processing Charges


mentioned above
For Term Loans –

Up to Rs. 3.00 Lakh – NIL

Above Rs.3.00 lakh – 0.25 %


3. Documentation Charges NIL
4. Inspection Charges NIL
(C) SERVICE CHARGES RELATED TO C & IC ADVANCES

SN Particulars Charges (w.e.f. 16.11.2023)


A. Processing Charges: (Working Capital and NIL
Term Loan)
Upto Rs.25000
B. Processing Charges For Fund Based Limit
( Working Capital) Rs.350 per Lakh subject to a minimum of Rs.550 and max.
Above Rs.25000/- of Rs. 35.00 Lakh

For non-Fund Based Limit


50% of Fund Based Limit
Processing Charges (a) 1.25 % with a maximum cap of Rs. 100 Lakh for project
( Term Loan) related loans and medium term / long term loans.
New and additional for above Rs. 25000/- (b) For short term loans and demand loans whose maturity
C. is not exceeding one year and corporate loans upto 3
years.
* Loan upto Rs.25 Cr @1.00% Rs. 20,00,000(Max)
* Loan more than Rs. 25 Cr. Rs. 40,00,000/
Annual Review of term Loans / Limits Rs. 100/- Per Lakh or part thereof Maximum Rs. 7,50,000/-
D.
(including short term loans)
0.05% of limit sanctioned. Minimum Rs.10000/- Maximum
Charges For amendments/modifications
E. Rs.2.00 Lakh
of sanction terms
2. Documentation Charges
NIL
a. Upto Rs.2 Lakh
b. Above Rs.2 Lakh & upto Rs.5 Lakh Rs. 4000/-
c. Above Rs.5 Lakh & upto Rs.10 Lakh Rs. 6000/-
d. Above Rs.10 Lakh & upto Rs.20 Lakh Rs. 8000/-
e. Above Rs.20 Lakh & upto Rs.50 Lakh Rs. 10000/-
f. Above Rs.50 Lakh Rs. 20000/-
3. Inspection Charges per visit
Rs. 500/-
Up to Rs.2 Lakh
Beyond Rs.2 Lakh & up to Rs.20 Lakh Rs. 1000/-

11
SN Particulars Charges (w.e.f. 16.11.2023)
Above Rs.20 Lakh & up to Rs.50 Lakh Rs. 3000/-
Above Rs.50 Lakh & up to Rs.100 Lakh Rs. 4000/-
Above Rs.1 crores Rs. 5000/-
4. Charges for supplying copies of documents Rs. 100/- flat rate
5. Guarantees – Inland *Rs.180/- plus 0.75% per quarter or part thereof with a
Performance Guarantees minimum for 2 quarters + Service tax

Financial Guarantees *Rs.180/- plus 0.75% per quarter or part thereof with a
minimum for 1.50% + Service tax
* For concession please refer Circular no. 04/143 dated
19.10.2022
6. Equitable Mortgage Charges (charged to Rs. 20,000/- per equitable mortgage.
be levied both for original and extension
of mortgages) Single / first mortgage will have mortgage charges of
Rs.20000/- and subsequent mortgage charges in case of
creation / extension of multiple mortgages in the same
account to be recovered at Rs.10000/- each.
Single mortgage may consist of one property or multiple
properties at a time.
7. Tech. Inspection/ Project Appraisal
charges (Inclusive of Service Tax)
Up to Rs.30 Lakh NIL
Above Rs.30 Lakhs up to Rs.50 lakhs Rs.5650/=
Above Rs.50 Lakhs up to Rs.300 lakhs Rs.6000/= Plus 0.25 % of amount exceeding Rs.50 Lakhs
Above Rs.300 Lakhs upto Rs 500 Lakhs Rs68500/= Plus 0.35 % of amount exceeding Rs.300 Lakhs
(Max. Rs.3.25 Lakhs)

Above Rs.500 Lakh 0.60% of Aggregate Fund-Based Limits subject to a Min. of


Rs.12,500/= and Maximum of Rs.6.00 Lakhs

8. Pre-payment charges 1% of outstanding liabilities.


Note: Prepayment upto 25% of outstanding amount
should not be treated as prepayment of term loan.

(D) SERVICE CHARGES ON RETAIL BANKING ADVANCES:

Type of Charges Charges (w.e.f. 16.11.2023)

Home Loan Processing Charges One time @0.25% of loan amount min. Rs.2500/- and Max.
Rs.20000/-
Documentation NIL
Charges
Pre-payment NIL (Fixed / Floating)

Mortgage Loan Processing Charges For Term Loan [repayable by installments]


One time @ 1% of loan amount min.Rs.5000/- and Max.Rs.50000/-
(No review charges)
Overdraft Limit OD [Not reducible]
0.50% of the sanctioned limit min.Rs.5000/- and Max. Rs.30000/- on
annual basis.
Overdraft Limit OD [reducible]
0.50% of the sanctioned limit min.Rs.5000/- and Max. Rs.30000/- for first
year at the time of original sanction.

Review charges Overdraft Limit OD [reducible]


- 0.25% of the Reviewed limit min.Rs.2,500/- and max.
Rs.15,000/- for subsequent years.

Overdraft Limit OD [Not reducible]


0.50% of the sanctioned limit min.Rs.5000/- and Max. Rs.30000/- on
annual basis.

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Documentation NIL
Charges
Mortgage Fee Limits upto Rs. 10 Lakh -- Rs. 5000/-
Limits exceeding Rs. 10 Lakh upto Rs. 1 crore -- Rs. 10,000/-
Limits exceeding Rs.1 Crore upto 5 Crore Rs.20,000/-
Salaried –
Personal Loan One time @ 0.50% of loan amount Min.Rs.500/- and Max. Rs. 2500/-
(including clean Non-Salaried -
Processing Charges
overdraft like One time @ 1.00% of loan amount Min.Rs.750/- and Max. Rs. 5000/-
Consumer Loan etc) No Processing Charges for senior citizen whose age is 60 years &
above and Staff
Vehicle Loan – New 0.25% of loan amount, Min. of Rs. 1000/- & Max. of Rs. 5000/-
Processing Charges
4 Wheeler
Vehicle Loan – 2 1.00% of loan amount, Min. of Rs. 500/- & Max. of Rs. 10000/-
Wheeler & 2nd Hand
Processing Charges
Vehicle (both 2 & 4 No processing charges for Senior Citizens, Retired employees of
Wheelers) the Bank and pensioners drawing pension from our Bank.
One time @ 0.50% of Loan amount Min. Rs.500/- and Max. Rs.2500/-
Annapurna Loan Processing Charges
A. No processing charges for study in India.
B. For study abroad : Processing charges Rs.10,000/-

(For loan limit up-to Rs.20.00 Lakh, processing charges


excluding GST to be refunded once actual loan is availed)
Education Loan Processing Charges
Applicant/s to be suitably advised about this condition at the time of
submission of application and consent letter to be obtained from the
applicant/s to avoid dispute at later stage)
C. Processing charges is waived off for staff wards members

(E) – SERVICE CHARGES FOR SME ADVANCES (w.e.f. 16.11.2023)I-

Type of Charges Charges (w.e.f. 16.11.2023)

A) Fund based Limit:


New/Enhancement
Sanction Limit Charges Remarks
Range % of
Sanction
limit
Up to Rs 1.00 Lakh NIL
Above Rs 1.00 Lakh to Rs.5.00 1.00 Max 2500/-
Lakh
Above Rs. 5.00 Lakh to 0.75 Max-6000/-
Rs.10.00 Lakh
Processing Charges Above Rs.10.00 Lakh 0.50 Min 6000/- &
Max 1250000/-
B. Non Fund based limit: New/Enhancement/ Review –
50 % of charges as applicable to Fund Based limits as mentioned above
subject to the cap stipulated i.e. not less than / more than the cap.
Special Note - PPC is exempted for Casual NFB exposures (LC/BG)
secured by cash margin of 100% or more.
No charges are to be levied for loan against TDR, KVP, NSC etc
as the same is against borrower's own deposits.
The PPC charges for advances canvassed under specific scheme
/ offer will be applicable accordingly.
Limits Exceeding Rs.10 Lakhs & Rs 4000/-
Equitable Mortgage Up to Rs.50 lakhs
(charged to be levied both Limits Exceeding Rs.50 Lakhs Rs 8000/-
for original and extension upto Rs.100 Lakh
of mortgages) Above Rs.100 Lakhs Rs.12000/-

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(F) – MISC. SERVICE CHARGES FOR ADVANCES (w.e.f. 16.11.2023)I-

Particular Charges (w.e.f. 16.11.2023)


Prepayment Charges Prepayment charges are not applicable only in following case:
i. Micro & Small Enterprises as defined under MSMED Act 2006 are
exempted irrespective of the limits/ out standings if repaid by own
sources.
ii. In case prepayment has been made out of cash sweep/insurance
proceeds.
iii. Prepayment at the instance of lenders / Bank.
iv. In the instances where the Bank has strategically decided to exit
from the exposure.
Prepayment charges are applicable:-
For Micro, Small & Medium Enterprises Working Capital/ Term loan
limits being taken over by other banks/FIs-
For Term loan 2% on outstanding amount and
For Working Capital (CC) 2% on entire sanctioned limit
For individual customers: Rs.100/-
For Non-individual customers: Rs.550/-
Charges for providing
(CIR obtained from CIC to the applicant at his request under "Own
credit information Report
credit information Report")

For limits ( FB+NFB)


Up to Rs.50.00 Lakh : NIL
Above 50.00 Lakh to 1.00 Crore : Rs.5000/-
Above 1.00 Crore to 5.00 Crores : Rs.10000/-
Above 5.00 Crore to 25.00 Crore : Rs.15000/-
Above 25.00 Crore to 50.00 Crore : Rs.30000/-
Above Rs.50.00 Crores: Rs.75000/-
(Charges per instance)
We enumerate the illustrative instances of Modification in "Terms &
Condition of sanctions" to be effected at the request of the borrower
where this charge will be levied :-

Charges for (i)Substitution of Collateral.


Amendments/ (ii)Release of Personal Guarantee/ Collateral Security.
Modification of
Introduction Sanction terms (iii) Interchangeability of limits.
of New
(iv)Change in Project/ items of machinery.
Service
Charges (v)Ceding of charges on Assets.
(vi)Rephasement of Loans/ Deferment of Loan installments.
(vii)Approvals for mergers & amalgamations).
(viii)Any other miscellaneous credit related approvals.
The charges shall be levied per instance of proposal submission
and should be recovered only in respect of customer induced
modifications and not on modifications in terms and conditions
which were not discussed with / accepted by the customer at the
time of sanction/ review.
Nil.
Charges for supplying However, out of pocket expenses to be recovered.
copies of documents

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Tech. Inspection / Project Appraisal charges
Micro and Small Enterprises (Manufacturing) (for
classification please refer Credit Policy of the Bank)
Range of Limits Proposed (w.e.f. 16.11.2023)
Up to Rs.30 Lakhs NIL
Above Rs.30 Lakhs up to Rs.50 lakhs Rs.5650/-
Above Rs.50 Lakhs up to Rs.300 lakhs Rs.6000/- Plus 0.25 % of amount exceeding Rs.50 Lakhs
Above Rs.300 Lakhs Rs.68500/- Plus 0.35 % of amount exceeding Rs.300 Lakhs (Max.
Rs.3.25 Lakhs)
Medium Enterprises (Manufacturing) 0.60% of Aggregate Fund-Based Limits subject to a Min. of
(for classification please refer Credit Policy of the Rs.12,500/- and Maximum of Rs.6.00 Lakhs
Bank)

(G.) CHARGES FOR CERSAI TRANSACTIONS:

S.N. Charges (w.e.f.16.11.2023)


Nature of Transaction Charges excluding taxes
1. Particulars of creation or modification of Security Rs.100 for loan upto Rs.5 lakh
Interest in favour of secured creditors / Other Creditors and
Rs.150 for a loan above Rs.5 lakh.

2. Satisfaction of any existing Security Interest NIL


3. Particulars of securitization or reconstruction of
Rs.600
financial assets
4. Satisfaction of securitization or reconstruction of
Rs.100
financial assets
5. Search for an information in CERSAI Rs.20
6. Assignment of Receivables Rs.20 for assignment of receivables of less than
Rs.5 lakh
and
Rs.150 for assignment of receivables of Rs.5 lakh
and above.
7. Satisfaction of registration on release of receivables NIL
8. AOR Registration between 0-10 days Normal Fees applicable
9. AOR Registration beyond 10 days and upto 20 days Normal Fees applicable + Ten times of the basic
fee applicable
10. AOR Registration beyond 20 days Normal Fees applicable + Ten times of the basic
fee applicable and Govt approval required
(Condonation of delay)

Advances:
1. No processing Charges for fund based or non-fund based facilities for staff members.
2. No processing charges in case of Govt. sponsored schemes other than PMEGP. The
charges for PMEGP borrower will be applicable as per Service Charges for SME
advance.
3. No service charges are applicable in loan/ OD against Bank’s own deposits.
4. Loan against NSC/KVP flat charges Rs. 100 / which includes lien charges at post office
plus actual conveyance charges for making lien over NSCs / KVPs.

 Special mention or clarifications:


• For account pertains to Agriculture Infrastructure and ancillary activities (including BG & LC
Commission), charges as detailed for MSME advances shall be applicable.
• In case of Rice mills engaged in custom milling by procuring paddy through respective State,
effective BG / LC commission shall be 50% of applicable BG/LC commission as per MSME
advance.
• In case of any other charges not detailed herein above, charges as applicable to MSME
advances and if not mentioned for MSME advances then as per Corporate Credit advances
will be applicable.
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•Over and above the charges proposed, the applicable GST to be loaded while levying the
service charges.
Charges to be borne by the borrower on actual basis for:—
a) Valuation of property from Bank's approved valuer;
b) Obtention of Title Clearance Report from Advocate on Bank's approved panel;
c) Registration of charges with the office of the Sub-Registrar (wherever applicable);
d) Registration of charge with ROC (wherever applicable), etc., to be borne by the borrower;
e) Stamping charges for execution of documents;
f) Creation of charge on assets to be charged to the Bank etc.
ii. Premia for Insurance of property/assets charged to the bank to be borne by the borrower.
iii. No Inspection charges on Retail Loan Schemes. However, actual out of pocket expenses
to be recovered from the borrower.
iv. Credit Information Report charges: Rs.50/- for each report, on all retail loans where CIBIL
or Equifax or CRIF Highmark is generated. If reports of all four CIC is generated, branch to
collect charges for all the four reports i.e. Rs.200.00 is to be collected upfront/ through SB/CD
account. (Additional Rs.50/- for furnishing a copy of Credit Information report obtained from
CIC to the applicant, at his request).

Note:
In order to mobilize and acquire high value business, the Bank, sometimes waives certain service
charges. Accordingly, to attract and bring high value business to the Bank, the Chairman as well as
the General Manager (looking Credit Deptt.) and Regional Managers are authorized to waive off the
service charges as per Circular no. 04/119 dated 17.09.2022 as detailed below:

S. Authority Power to waive service charges related to


No. processing / Review / Documentation / Inspection
etc. to the extent of
1 Chairman 100%
2 General Manager (Looking Credit Deptt.) 75%
3 Regional Manager 50%

Delegation to waive cash handling charges / NEFT / RTGS charges in OD / Working


Capital loans for Business purpose is proposed as under:
S. N. Delegation / Authority to waive is vested with Amount (in Rs.) (p.a)
1. Regional Manager Rs.10000/-
2. General Manager Rs.20000/-
3. Chairman Full Power
Regional Office to maintain separate register for keeping record of charges applied in the
accounts where waiver in charges is considered for sanction

*****

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