Service Charges
Service Charges
2023
PART -1
Service Charges for Deposits & Operational Matters (Effective from 16.11.2023)
Through Cash :
50% extra charges over applicable rates i.e.
Upto Rs. 5000/-: Rs. 38/-
System
Above Rs. 5000/- to Rs. 10000/-: Rs. 75/-
Above Rs. 10,000/- to below 50,000/- :– Rs. 7.50 per thousand,
Minimum Rs. 90/-
( Presently, maximum permissible limit of cash DD is upto Rs. 50,000/-)
Note: The Banker’s cheques /Pay-Orders will be issued to parties within the limits
of a center and they will be made payable within that center only. Demand Drafts
should not be issued which would be payable at the same center except for the
purpose of payment of fees by students / job application fees / payment of
Government dues etc. Branches may issue Demand Draft in lieu of Banker’s
cheque / Pay Order for local payment on account of Government dues. Service
charges as applicable to issue of Pay Order will be levied for issuing such
Demand Draft.
4. Remittances i. Below Rs. 2 Lakh - Not applicable.
(RTGS) (charges ii. Rs 2 Lakh upto Rs. 5 Lakh --- Rs. 25.00 per transaction
per remittance) iii. Above Rs 5 Lakh --- Rs.49.00 per transaction
Note: Minimum amount of transaction for RTGS is Rs. 2 Lakh System
1
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
5. Electronic Clearing Credit Clearing (per entry/ item):
System (ECS) Non Individuals Nil
NCC Clearing House – No charge
Destination Bank – No charge
Manual
Sponsor Bank –Rs. 5.50 (Min. Rs. 3000/-)
by branch
Debit Clearing (per entry/ item):
NCC Clearing House – No charge
Destination Bank – No charge
Sponsor Bank –Rs. 4.00 (Min.Rs.2670/-)
6. Issue of duplicate Upto Rs.500/-: Rs.50/-
DD/ Bankers Above Rs.500/- : Rs.100/- System
Cheque
7. Revalidation of Upto Rs.500/- : Rs.20/-
DD/PO/ Bankers Above Rs.500/- : Rs.100/- System
Cheque
8. Cancellation of Upto Rs.500/- : Rs.20/-
DD/PO/ Bankers Above Rs.500/- : Rs.100/- System
Cheque (Out of pocket expenses, postages, if any, to be recovered in full)
9. Duplicate Saving Bank Accounts- Rs. 100/- with balances and entries from the date of
Statement / Pass last printing and additional Rs. 50/- per page or part of (24 entries/ page).
Book Duplicate / Additional Statement (CA/CC/OD/SB accounts): Rs.150/- per
page or part thereof ( 40 entries/page) Manual
Note: Splitting of entry for operational convenience of finacle shall be treated as
one entry.
Duplicate Statement of current month – No charge
10 Stop Payment SB A/cs:Rs.200/- per cheque and Max.Rs.500/- per occasion (range
instructions of cheque).
CD/CC/OD A/cs.:Rs.300/- per cheque and Max.Rs.600/- (range of
cheque) per occasion.
Revoking of Stop payment instruction : System
For SB a/c per occasion Rs.50/-.
For CD/CC/OD A/cs per occasion: Rs.100/-
11 Standing Rs. 50/- for one time registration for all SI.
Instructions For intra-bank SI transaction Charges : NIL
For interbank SI Charges:
Rs.50/- for execution of transaction and Rs.150/- in case of failure to execute System
such instruction.
Additionally normal remittance charges should also be recovered in case of
interbank.
12 Issue of cheque Issue of MICR Cheques-CD/CC/OD: MICR cheques →Rs. 5/- per cheque leaf at the
books time of issue. (All Centres)
Issue of MICR Cheques – SB: 25 cheque leaves per calendar year will be free and System
thereafter charges will be Rs.5/-per cheque leaf.
Non-MICR cheques should not be issued by the branches.
2
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
13 Handling charges Cheques Return Charges —Cheques drawn on us.
for cheques
returned unpaid Cheque returned unpaid:
(including cash / Local cheques:
transfer cheques) / Rs. 300/- per instrument for financial reason & Rs 150/- per instrument for
bills returned other reason
unpaid
Out Station Cheques:
50% of prescribed collection charges subject to min. Rs.160/-
Bills returned unpaid: System
Local& Outstation Bills:
50% of prescribed collection charges subject to min.Rs.210/- Out of pocket
expenses/post and telegraph charges, if any, should be recovered
3
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
21 a) Photo / Record For records old upto 1 year: Rs. 150/- per cheque.
copy of the For records over 1 year: Rs. 250/- per cheque.
Cheque paid Upto 2 years: Rs. 250/- per entry / item.
b) Meeting Over 2 Years: Rs. 500/- per entry / item.
customer’s (Actual charges of photo copy etc. should be recovered separately, if no. of Manual
enquiries pages are more than 20)
relating to old
records/entries
(more than 12
months old).
22 Loss of Token Rs.150/- from the customer’s a/c who has lost the token Manual
24 Addition / deletion Rs.100/- per occasion Noting Nomination first time: Free
of names in joint Thereafter Rs.100/- for every change of Nomination
accounts /
Nominations
/Change in Manual
operational
instructions
(including Lockers)
first nomination will
be free
25 Penal charges for a) Deposit tenure up to 5 years: @ Rs.2/- for every Rs.100/- p.m.
late payment of
installments in b) Deposit tenure above 5 years : @ Rs.3/- for every Rs.100/- p.m. System
Recurring
Deposits.
26 Pledging/ Rs.55/- per receipt per occasion
Releasing charges
of term deposit Manual
receipt in favour of
other institution
4
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
27 Rentals of Safe
Deposit Vault Semi Urban &
Urban Metro
Lockers Rural
Size : Dimension
Staf
Cust. Staff Cust. Cust. Staff
f
A. 125mm x 175mm x 492mm
or 539 Cub. Inch. (Small)
1000 650 1500 750 1500 750
B. 159mm x 210mm x 492mm
or 859 Cub. Inch. (Medium)
1100 700 2000 900 2000 900
C. 125mm x 352mm x 492mm
or 1186 Cub. Inch.
1800 1200 3000 1800 3000 1800
D. 1337 Cub. Inch. (Medium) 2700 1890 3500 2240 3500 2240
E. 1828 Cub. Inch. (Large 1) 4000 2800 5000 3500 5000 3500
F. 1878 Cub. Inch. (Large 1) 4000 2800 5000 3500 5000 3500
G. 2786 Cub. Inch. (Large 2) 5000 3500 6000 4200 6000 4200
H. 2844 Cub. Inch. (Large 2) 5000 3500 6000 4200 6000 4200
I. 3987 (Very Large) System
8000 5600 10000 7000 10000 7000
J. 6297 (Extra Large) 10000 7000 12000 8400 12000 8400
Note: 12 operations per years free. Beyond 12 visits Rs.100/- per visit.
31 Charge for excess Upto 50 customer induced debit entries per half year – free
debit entries in SB Beyond 50 debit entries –Rs 10/- per entry System
5
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
32 Cash handling A. SB accounts (excluding Financial Inclusion accounts) -
charges for - Cash Deposit First 5 transaction per month (excluding alternate channel
SB/CA/CC/OD transaction) – free
Accounts (other - Beyond 5 transaction (excluding alternate channel transaction) – Rs.50/-
than personal per transaction.
banking segment,
TDR, RD and Loan B. CC/OD/CA Accounts - Maximum of I or II (i.e. maximum of charges
customers) calculated on Amount wise or No. of Packet wise)
I. Amount wise:
- Cash Deposit upto Rs. 1.00 Lakh per account per day: Free
- Cash Deposit above Rs. 1.00 Lakh per day: Re. 1 per Rs. 1000/-, Min Rs.
100, Max Rs. 10000/-
Note: Cash deposit exceeding exempted limit of Rs. 1.00 Lakh per
account (in single or multiple transactions in a day at single or multiple
branches, cash handling charges are applicable.
Manual
II. No. of Packet wise:
- Up to 10 packet per day i.e. 1000 pieces of notes: NIL.
- Above 10 packet i.e. more than 1000 pieces of notes: charges will be
levied @Rs.10/- per packet, Min Rs. 100/-, Max Rs.10000/-
Note: In Order to acquire High Value Business and retain existing Business
the authorities i.e. Regional Manager and above are authorized to waive off
partially or fully the cash handling charges after assessing/examining the
business needs of the Branches/Regional Office on case to case basis.
(Please refer Cir. Ref. HO/P&MIS/VA/01/248 dtd. 09.12.2019.
33 Interest certificate Once free, additional copies Rs 100/- per copy
34 Charges for SMS SMS Alerts charges are on actual usage basis from the customers
alerts registered for SMS Alerts as under:-Charges are Quarterly
6
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
37 Transactions based
charges on ATM 1) Monthly Limit SB A/cs : Number of Free ATM Transactions ( Both
transactions in SB financial & Non- Financial Transactions) Upto Rs. 1.00 Lakh monthly
Accounts average Balance
Other ATM Our/BOI ATM 6
Other ATM
Descriptions 6 Metro Metro & Other
Other Centres
Centres Centres.
No. of free transactions 3 5 10
Charges for financial
transactions beyond the Rs. 20/- Rs. 20/- Rs. 10/- System
set limit
Charges for Non-
financial transactions Rs. 8/- Rs. 8/- Rs. 8/-
beyond the set limit
2) SB accounts with AMB of Rs1.00 lakh & above – No charge to be levied.
40 Safe Custody
Charges Name of Items Rates
Scrips Rs.130 per Scrip per year or part thereof, Min:
Rs.300 p.a.
Sealed Cover Rs.600 per cover per year p.a.
Rs.10500 per Box per year p.a. System
Sealed Boxes- 200 cu.
Cm.
Bank’s own Deposit Nil
Receipt
41 Indo-Nepal NEFT A. For beneficiaries maintaining accounts with Nepal State Bank Ltd. (NSBL):
Remittance For remittance from a bank account in India to a bank account with
Charges any branch of Nepal State Bank Ltd., there shall be no charge i.e. the
remittance is free of charge
B. For beneficiaries not maintaining account with Nepal State Bank Ltd. (NSBL):
If the beneficiary is not maintaining any account with NSBL and the
funds are distributed through the channel of the Agents of NSBL:
a. All remittances (cash remittances/disbursements) up to INR 5000, a flat
charge of INR 51 exclusive of Taxes for every remittance.
b. Remittances (cash remittances/disbursements) above INR 5000 and up
to INR 50000, a flat charge of INR 77 exclusive of Taxes
These charges will be passed on to NSBL who in turn will share the same with
the affiliated Money Transfer agencies.
The entire amount of charges collected from the remitter would be remitted to
Nepal and would form a part of the message format. Thus, remitting banks in
India originating remittances under the scheme would transfer funds free of
charge.
7
S.N. Nature of Service Service Charges Chargeable (w.e.f. 16.11.2023) Charged
By
42 Remittance
through IMPS Revised Branch/Mobile Banking/
Transaction Amount Internet Banking/Banking
Correspondent channel
Upto Rs.10000 Rs.2.60
Rs.10001 to Rs.50000 Rs.5.20 System
Rs.50001 to Rs.100000 Rs.5.20
Rs.100000 to Rs.200000 Rs.14.80
Note: For Cash Withdrawal from other than Parent/Home branches: Allowed up to Rs. 50000/- through
cheque to Account Holder only.
Note: NEFT/RTGS from other than Parent/Home branches is permissible through cheque for Account
Holder only.
Note: For Staff Salary Accounts or OD Accounts inter sol Cash withdrawal without any ceiling to be
permitted from Branches other than Parent/Home Branch without any charges.
2. TRANSFER OF FUND FROM ONE BRANCH TO ANOTHER BRANCH
A- Fund transfer in same customer ID A/cs NIL
B- Fund transfer in Different customer ID A/cs
i- Upto Rs. 1,00,000/- per day (only one NIL
entry) Manual
ii- Upto Rs. 1,00,000/- per day (more than Rs. 5/- per transactions
one entry)
iii- Above Rs. 1,00,000/- Rs. 50/- per transactions
8
Service Charges for Deposits & Operational Matters (Effective from 16.11.2023)
9
PART - 2
Service Charges on various Advances portfolio (Effective from 16.11.2023)
(A) SERVICE CHARGES RELATED TO PRIORITY SECTOR ADVANCES (excluding KCC, SHG & JLG
& SME))
10
(B) Service charges in KCC, SHG & JLG schemes
(to be read along with circular no. 04/220 dated 15.02.2023, where service
charges in SHG is waived for the loan limit upto Rs.6.00 Lakh)
11
SN Particulars Charges (w.e.f. 16.11.2023)
Above Rs.20 Lakh & up to Rs.50 Lakh Rs. 3000/-
Above Rs.50 Lakh & up to Rs.100 Lakh Rs. 4000/-
Above Rs.1 crores Rs. 5000/-
4. Charges for supplying copies of documents Rs. 100/- flat rate
5. Guarantees – Inland *Rs.180/- plus 0.75% per quarter or part thereof with a
Performance Guarantees minimum for 2 quarters + Service tax
Financial Guarantees *Rs.180/- plus 0.75% per quarter or part thereof with a
minimum for 1.50% + Service tax
* For concession please refer Circular no. 04/143 dated
19.10.2022
6. Equitable Mortgage Charges (charged to Rs. 20,000/- per equitable mortgage.
be levied both for original and extension
of mortgages) Single / first mortgage will have mortgage charges of
Rs.20000/- and subsequent mortgage charges in case of
creation / extension of multiple mortgages in the same
account to be recovered at Rs.10000/- each.
Single mortgage may consist of one property or multiple
properties at a time.
7. Tech. Inspection/ Project Appraisal
charges (Inclusive of Service Tax)
Up to Rs.30 Lakh NIL
Above Rs.30 Lakhs up to Rs.50 lakhs Rs.5650/=
Above Rs.50 Lakhs up to Rs.300 lakhs Rs.6000/= Plus 0.25 % of amount exceeding Rs.50 Lakhs
Above Rs.300 Lakhs upto Rs 500 Lakhs Rs68500/= Plus 0.35 % of amount exceeding Rs.300 Lakhs
(Max. Rs.3.25 Lakhs)
Home Loan Processing Charges One time @0.25% of loan amount min. Rs.2500/- and Max.
Rs.20000/-
Documentation NIL
Charges
Pre-payment NIL (Fixed / Floating)
12
Documentation NIL
Charges
Mortgage Fee Limits upto Rs. 10 Lakh -- Rs. 5000/-
Limits exceeding Rs. 10 Lakh upto Rs. 1 crore -- Rs. 10,000/-
Limits exceeding Rs.1 Crore upto 5 Crore Rs.20,000/-
Salaried –
Personal Loan One time @ 0.50% of loan amount Min.Rs.500/- and Max. Rs. 2500/-
(including clean Non-Salaried -
Processing Charges
overdraft like One time @ 1.00% of loan amount Min.Rs.750/- and Max. Rs. 5000/-
Consumer Loan etc) No Processing Charges for senior citizen whose age is 60 years &
above and Staff
Vehicle Loan – New 0.25% of loan amount, Min. of Rs. 1000/- & Max. of Rs. 5000/-
Processing Charges
4 Wheeler
Vehicle Loan – 2 1.00% of loan amount, Min. of Rs. 500/- & Max. of Rs. 10000/-
Wheeler & 2nd Hand
Processing Charges
Vehicle (both 2 & 4 No processing charges for Senior Citizens, Retired employees of
Wheelers) the Bank and pensioners drawing pension from our Bank.
One time @ 0.50% of Loan amount Min. Rs.500/- and Max. Rs.2500/-
Annapurna Loan Processing Charges
A. No processing charges for study in India.
B. For study abroad : Processing charges Rs.10,000/-
13
(F) – MISC. SERVICE CHARGES FOR ADVANCES (w.e.f. 16.11.2023)I-
14
Tech. Inspection / Project Appraisal charges
Micro and Small Enterprises (Manufacturing) (for
classification please refer Credit Policy of the Bank)
Range of Limits Proposed (w.e.f. 16.11.2023)
Up to Rs.30 Lakhs NIL
Above Rs.30 Lakhs up to Rs.50 lakhs Rs.5650/-
Above Rs.50 Lakhs up to Rs.300 lakhs Rs.6000/- Plus 0.25 % of amount exceeding Rs.50 Lakhs
Above Rs.300 Lakhs Rs.68500/- Plus 0.35 % of amount exceeding Rs.300 Lakhs (Max.
Rs.3.25 Lakhs)
Medium Enterprises (Manufacturing) 0.60% of Aggregate Fund-Based Limits subject to a Min. of
(for classification please refer Credit Policy of the Rs.12,500/- and Maximum of Rs.6.00 Lakhs
Bank)
Advances:
1. No processing Charges for fund based or non-fund based facilities for staff members.
2. No processing charges in case of Govt. sponsored schemes other than PMEGP. The
charges for PMEGP borrower will be applicable as per Service Charges for SME
advance.
3. No service charges are applicable in loan/ OD against Bank’s own deposits.
4. Loan against NSC/KVP flat charges Rs. 100 / which includes lien charges at post office
plus actual conveyance charges for making lien over NSCs / KVPs.
Note:
In order to mobilize and acquire high value business, the Bank, sometimes waives certain service
charges. Accordingly, to attract and bring high value business to the Bank, the Chairman as well as
the General Manager (looking Credit Deptt.) and Regional Managers are authorized to waive off the
service charges as per Circular no. 04/119 dated 17.09.2022 as detailed below:
*****
16