Creative Writing Skills

Writing is a skill used for communication-for conveying ideas and

message, a
paragraph or a letter, it must feelings. Whether it be a notice, a
report, a
possess the following qualities:
1. It must be accurate,
appropriate, able to hold the attention of the reader and free from
2. It should also be brief and to the
point. ambiguity.
3. It must be written in a
proper format with in the prescribed word limit.
All the points mentioned above are absolute
requirements for any piece of writing to be termed effective.
LETTER WRITING (FORMAL LETTERS)
1. Write as you speak. Your letter should be in the nature of a conversation.
2. Adopt a familiar style for those who are intimate, but write in a
3. Use a suitable formal tone to the strangers.
beginning before you start with the actual letter.
Write what you have to
say- clearly, briefly and precisely.
5. Be courteous and tactful.
Avoid
6. Avoid boring remarks. Better do offending.
away with hackneyed phrases.
7. Never fail to date your letter.
8.Write in a simple clear and
colloquial language. The style of a letter depends on the nature of its
contents. Private letters should be in the
to the point; and official
conversational style; business letters, short, concise and
letters, formal and dignified.
9. Correct spellings are equally desirable even
in the most familiar forms of
should be legible,
straightforward and grammatically correct.
correspondence. A letter
10. Avoid bad punctuation which is often the
cause of
obscurity.
Parts of a Letter
A letter consists of the
following parts:
1. Sender's Name and Address. It includes the writer's
address. It is written at the top on the left
corner of the page. If the address consists of several hand
parts, each part is given a line
follows: separate as

125, Punjabi Basti

Anand Parvat
New Delhi
2. Date. While writing the date, note that the
day is written in
figures. The year is preceded by a comma, when the date isfigures, month in words and year in full
written before it. The date should be
written as follows:
20 May 20xX
Or May 20, 20XX
 05
But do not write 20-05-20XX Or 20-
20XX
not addressed
to the individual be
Address/The Inside Address. The official letters are
3.
Receiver's
his/her official capacity; as,
The Editor
The Times of India

Bahadurshah Zafar Marg

New Delhi-1100XX
brief as possible,
maximum three or four word
rds.
Subject. It is in official letters. It must be
a must
as

It must be the pivot on the body of the letter.

to the person to
whom the letter is addressed. Iti
Salutation. It is the complimentarylittlegreetings on the relation and
a formal way of beginning a letter. The form
of greeting or salutation depends
letters. But in official letter
between the writer and the addressee in personal
degree intimacy
of
Dear Sir' or Dear Madam' is used mostly.
to you, you can
address him by name: as
Note. If the person, who will read the letter, is known
Dear Mr. Gupta
The appropriate title, Mr, Mrs, or Miss, is to be placed before the name.

Forms of Salutation

Relation Salutation Subscription

Younger relations My dear Father, Yours affectionately Son, sister
Blood relations or Mother, or brother,
Dear Brother, Yours very affectionately nephew,
Sister, or daughter,
Uncle. Affectionately yours cousin,
Aunt, or

Cousin, Your affectionate

Your loving

Friends My dear Yours sincerely

or Arun, or
Dear Sincerely yours
Acquaintances Dear Mr. Kapur,
Dear Dr. Chopra, Yours sincerely
Dear Prof. Sharma, (sign full name)
My dear Sir,

Strangers Dear Sir, or Sir,

Yours faithfully
Dear Madam, or
Madam, (Sign full name)
To Teachers, Headmasters
Principals, for leave Sir/Madam Yours faithfully
or other purposes

Editor of a Newspaper Sir/Madam

i) for publication Dear Sir/Madam Yours faithfully
(11) a business letter
 Creative Writing Skills 61
Letter. This is the main part of the
f the
6. he reason for the letter, the letter. It consists of
message which includes the three parts: an introduction which
which is always expressed politely or gives main information and a
be well arranged and divided suitably into suggestions about the
e problems
conclusion,
separate expressed. It should
courteous and
1uS and to the point. should be clear and brief
It paragraphs unless it is very short. Be briecl,
time to attend to unnecessary details, because an official/a businessman has no
nhseription (or the
7. TheSubs complimentary close). The most common form in
faithfully'. if
If you hhave you used
personal name in the salutation, the
a business letters is Yours
fa In case of
personal letters, the most common form is Yours subscription
seription shouldh
should be 'Yours

.
Sienature. The formal leters require your ful
signature.
affectionately.
Below the signature, thc name of the
the position mentioned. In personal letters write the
are person
name by which are known
relatives and friends. you among3
vour

Note. Do not use any punctuation mark after the

signature.
Oatside Address. This Is Written on the
envelope or the postcard. It should be written
nd spaced carefully.
an
If you write the
pin code, you can be sure of your letter
neatly, legibly
without delay. reaching the addressee

Format of Formal Letters

***
***
* * * * * * * * * * * * * * * * *
Sender's
* * * * * * * * * * * * * * *
address
***

***************************.***.

********
*
* * * * * * * ° ° * * * * * Date

****
* * * * * * * * *
Receiver's address
***

**********
* * * * * * * * * * * Salutation
*°**°°*
Subject
Body
****************************°**** **************.

. of
*************** *********°'*****°°°°°

the

***

. . letter
°** *°**
Complimentary close
**************
Signature
*********sss***** *** (Name in capitals)

LETTER OF COMPLAINT
Letters of complaint are written when
you have a problem with a product or a thing. The tone of this
letter has to be very polite. Take care of the
following things while writing these letters.
Describe what is wrong with the
and place of
product describe the issues/problems. Give the date of purchase
or
purchase, ifapplicable.
Explain how you would like to resolve the problem.
Explain that you look forward to receiving a reply with a resolution. Set a date or time limit in which
to receive the
reply. Give a phone number where you can be reached.
 Address Given
Or
Examination Hall
Date
The Manager
Name of Company/Agency
Address
Dear Sir/Madam
Subject:
Body of letter
ParaI - Purchased
When?
Where?
What? Model/Brand
Bill No.
Para II Technical complaints
(at least 3 points)
Para III Since the (item) is under warranty, so kindly replace it within
days. Failing which, I/we will be forced to move to the consumer court.
Yours faithfully
(Name)

SOLVED QUESTION BANK

The insanitary conditions in your colony are causing
1. numerous
diseases.Write ettertothe Municipal
a

Commissioner bringing the problem to his notice and request him to take urgent action in the
matter. You are Deepak/Deepa of C 2/8, Ankur Enclave, New Delhi.
Ans. C 2/8, Ankur Enclave
New Delhi

20 August 20XX

The Municipal Commissioner

Shahdara
Delhi 1100XX

Dear Sir
Subject: Insanitary conditions in the colony
I have been a resident of Ankur Enclave for the past eleven years. I would like to bring to your notice
the insanitary conditions in our colony. Rubbish and garbage lie in heaps. Lack of drainage system
raises a persistent foul smell in the area.
whole condition even worse
During rainy season water stagnates in pits on the street which makes the diseases
These become the breeding ground for mosquitoes, which expose the residents multiple
to
 Creative writ.
like dengue, malaria, etc. Our
colony has
become an unhealthy and day,
someone or other is succumbing to deadly diseases, Some of the disease-prone
the arca ck
families have also shiftea 108
and barrel
stock, tobetter localities.
You are requested to take an
immediate remedial action
Thanking you
to set things right.

Yours faithfully
Deepa
You are Rajesh/ Rajni Roy of 105 C, Chatterjee Lane, Kolkata. You have received a letter from
brother who is staying in the your
hostel of Shakti Mandir Public School, Darjeeling, stating
that ne
being bullied by some senior students who threatened him with dire consequences, if he complainea.
Write a letter to the Hostel Warden requesting him to take urgent action.

Ans. 105 C. Chatterjee Lane

Kolkata
West Bengal
27 June 20XX

Hostel Warden
Shakti Mandir Public School

Darjeeling
West Bengal
Dear Sir/Madam

Subject: Bullying ofa class X student

class XD, has been staying
With due respect, I bring to your notice that my brother, Ashutosh Roy, of
of bullying because of being a
in dormitory No. 20 for the last 6 months. He has been facing a lot
a lot of stress. He passes sleepless nights
new bee' in the hostel. As a result, he is going through
to say that he no longer wants to study in your
and sometimes even takes sleeping tablets. I regret if he
threatened of serious consequences by these bullies
prestigious institution. He has even been
complains. before the
to take immediate remedial action
I am concerned about my brother's life. I request you
brother which might bring a bad name to your
things get out of hand and force me to withdraw my
school.
Yours faithfully
Rajesh Roy Mumbai but aftera month it developed
from a reputable showroom in
You had bought a mobile phone for immediate repair or replacement
Write complaint letter to the manager asking
a serious fault. a

of the same. You are Sadiq/Razia, 123, TT Nagar, Bhopal.

Ans. 123, T.T. Nagar
Bhopal
30 September 20XX

The Manager
Shiv Ram & Sons
Mumbai
 Subject: Complaint against a defective mobile phone
your show-room vide receipt
number 123 dated 15 September 20v
I bought an LG Nexus 5 from
The phone has a warranty of three years vide Guarantee
Card number 123 valid upto 30th Auo
2021. I regret to inform you that the phone has developed
a technical snag and stopped worki
In fact, just a few days after its purchase, it had
started giving me trouble off and on but I relaated
I thought would settle with time. Since it i
it to the connectivity issue or some minor fault that
still in warranty period, you are requested to replace it immediately. Needless to say that nighly le

but necessity these days. An early

and appropriate action will be hioh
phones are not a luxury a

appreciated.
Yours faithfully
Razia
4. You live in a crowded area in Ghaziabad, Uttar Pradesh. Unauthorized parking of vehicles in your
your
area is causing a lot of inconvenience to the locals. Write a letter to the police commissioner of the
district complaining against this practice. You are Akash/Akansha of Kavi Nagar, Ghaziabad,
Ans. 24, Kavi Nagar
Ghaziabad.
Uttar Pradesh 201XXX

25 January 20XX

The Police Commissioner

Ghaziabad 201XXX
Dear Sir
Subject: Unauthorised parking in Kavi Nagar
I would like to draw your kind attention towards the problem of unauthorised
parking of vehicles
in Kavi Nagar area. The locals have lodged various complaints to the local police station but
all
in vain. This is one of the most crowded market place of the area where a
proper parking place is
required. The unauthorised parking causes a lot of inconvenience to the residents. Narrow streets
are blocked causing accidents and
frequent road rages. Not a day passes when there are no physical
fights, use of abusive language or occurrence of untoward incidents. The cars could be towed away
from the unauthorised lot and heavily fined. A stern action on
your part would truly be appreciated.
You are, therefore, requested to direct the local
police to monitor the parking in the area and do
the needful.

Yours faithfully
Akash
5. Write a letter to the
Municipal Chairman of New Town, North East District, about the dilapidated
condition of a public monument,
valuable heritage. You are
requesting him to take urgent steps for the preservation of this
Anuj/Anju, 40, Civil New Lines, Town.
40, Civil Lines
New Town
Delhi 110OXX
11 December 20XX
 Creative Writing Skills
The Municipal Chairman
New Town
North East District
Delhi 110OXX

Dear Sir
Subject: Preservation of public monuments
I would like to draw your
attention to thedeteriorating
Despite several complaints; no action has been taken state of historical monuments in the cy
till
pitiable state. There is no proper maintenance of these date. Most of the monuments are
in
a
monuments. These have not been cieaned
properly for years and there are heaps of garbage lying here and there. People spit on the walls
relieve
themselves unchecked.Graffiti is seen everywhere ana
have for the historical monuments of bringing to light the scant regard peopic
their country.
These monuments are
part and parcel of our cultural heritage and need to be
care of. Proper maintenance of
these monuments should be our
preserved and taken
I hope speedy remedial action will be taken to
prime concern.
preserve these monuments.
Yours faithfully
Anuj
6. You are Ravi/Rama of 52, Shah
Road, Agra. You had bought a textbook First Flight' for Class X
from a neighbourhood bookstore. After
were missing and the
browsing through the book, you realized that a few pages
print overlapping on a few pages. Write a complaint letter to the Manager,
Prakash Books, Sadar Bazar, Agra requesting him for a
replacement or refund.
Ans. 52, Shah Road
Agra 20XXXX

10 September 20XX

The Manager
Prakash Books
Sadar Bazar
Agra 20XXXX

Dear Sir
Subject: Replacement of defective book
I bought the book 'First Flight' for class 10 from your shop vide cash memo number. 123 dated
5 September 2018. After browsing through the book, I found that a few
pages are missing and the
print is overlapping. The book is also not properly bound. My unit tests are scheduled to begin next
week and English is my first paper. As I mentioned earlier, the overlapping of print is in the first
few chapters and the few last chapters. I need to prepare for the forthcoming tests.
Ttherefore, request you to replace the book at the earliest.
The copy of cash memo is enclosed herewith for your reference. It would be deeply appreciated if
such blunders are avoided in future for your
reputable shop to continue enjoying the reputation
that it has earned in the previous years.

Yours faithfully
Ravi
 7. You are Raman/Reena 240, Shahid Nagar, Agra. Write a letter to M/s Raju Sales
of Corpora
complaining about the poor performance of the washing machine purchased from their sho
mentioning clearly the specific problem you are facing and the action you want. Give all the r
details. relevant
ns. 240, Shahid Nagar
Agra
25 January 20XX

The Manager
M/s Raju Sales Corporation
Agra
Dear Sir
Subject: Complaint about defective washing machine
I bought an LG washing machine from you Shahid Nagar Branch on 1 January 20XX vide cash memo
number 123. It has a warranty of two years. I regret to inform you that it has developed a technical
snag in the first month itself. Its water dispenser is not working properly. The dryer and water
outlet are choked and sometimes it gives electric shock too. It's a matter of grave concern that a
brand new machine should develop so many defects in the first month of its purchase. It is not only
disappointing but shocking too as the electric shocks could put the users lite at risk. Since it is stil
under warranty, you are, therefore, requested to replace it at the earliest.
Isincerely hope that such cases are few and far between and do not get repeated.

Yours faithfully
Raman
8. You are Deep/Deepa, Librarian of Happy Public School, Shamli. You had placed an order for a few
books for your school library. When the books were delivered, you found some were damaged and
some were missing. Write a letter to the Sales Manager of Student Publishers Limited, Delhi asking
for their immediate replacement.

ms. Happy Public School

Shamli

20 January 20XX

The Sales Manager

Student Publishers Limited
Delhi

Dear Sir
Subject: Replacement of missing and damaged books
20XA
This is with reference to our order no 967084/3421/16. The parcel was delivered on 18 January
It pains me to write that the condition of some of the books was deplorable. Knowing the track
o
record and the amicable relationship that we have shared over the past few years, this condition
and som
the books came as a big disappointment. Some books, we received, were found damaged
were missing. The following is the list of books for which we require immediate replacement.
 CrcaLI

Book Type of damage

Author
1. Fault in Our Stars
John Green wet
2. Paper Town John Green wet
The following is the list of the missing books.

Book a Author
1. Top Letter
SK Taneja
2. Pride and
Pyramid Tane Ashish
3. Latest General
Knowledge KK Ghai

You are requested to provide the above books without

any delay.
Yours faithfully
Deep
Librarian

LETTER OF INQUIRY
An inquiry letter is usually written to gain some information from the recipient. While writing an
inquiry letter it is important to provide some information about yourself so that the recipient can
authenticate the source of the inquiry.
Suggestions to write an inquiry letter:
Givebrief introduction about yourself. Your organisation.
a

Provide the details about the thing or subject of inquiry.

I f you require a detailed information, write your questions accordingly.

If you require the information by a particular date, then do mention in the letter.
.Thank them for their time and consideration at the end.

Format
Address Given
Or
Examination Hall
Date
The Principal
Name of Institute
Address
Dear Sir/Madam
Subject: Inquiry regarding
Body of letter
Para I -
After reading your advertisement regarding .Iwish to make certain inquiries.
Para II Duration of course
Fee structure
No. of students per batch
Transport facilities
 at the earliest.
that I could register in the course

Complementary Close

SOLVED QUESTION BANK

. You are AnshulAnshika, a student of class X and resident of 56 D, Ring Road, ITO, New Delh
1.
wants to be a choreographer. Write a leter to
the director, National Institute of Chorea n
Noida, seeking information about their course, admission procedure, eligibility criteria and
and other
necessary details.
Ans. 56 D, Ring Road, ITO
New Delhi 1100XX

1 July 20XX

The Director
National Institute of Choreography
Sector 16, Noida 102XXX

Dear Sir
Subject: Inquiry regarding course in choreography
Refer to your advertisement regarding the courses in choreography offered by your reputable institute
,
I want to state that I am currently in X class and preparing for my final exam. I am very much
interested in dancing and want to take it as a career. I am also given to understand that this institute
is by far the best so far as choreography is concerned and I would very much like to be part of it.
Kindly send me the prospectus and the application form. I would be highly grateful if you could
provide me with the following information:
1. The department and programme faculty
2 Funding opportunities
3. Scholarships available
4. Admission procedure
5. Eligibility criteria
6. Hostel facilities
Kindly send me, the brochure along with the enrolment form at the earliest so that I could register
myself for the course.

Yours faithfully
Anshika
2. You Rama/Ramesh of D-105, Lajpat Nagar, New Delhi. You want information about German
are

Language Courses at German Embassy, Chankya Puri, New Delhi. Write a letter to the Director
inquiring about the same.
Ans. D-105, Lajpat Nagar
New Delhi 1100XX

12 August 20XX
 The Director

German Embassy
Chankya Puri
New Delhi 1100XX

Dear Sir Madam

Suhjet: Inquiry regarding German courses

I wish to make certain enquries about the German language courses offered your institution. I nave
by
just completed class X and want to
pursue my carcer in German. I would like to know the duration
of the course. the fee structure and the
and
transport facilities available. I have always had a lair 10r
language have wanted to be a
multilingual. Hence the desire to learn the German language.
I will be grateful if you could send me the
brochure along with the enrolment form enabling me to
register mysclt for the course at the earliest. Please also find enclosed with the letter a draft of
200- for the brochure. Any balance money shall be
paid on receipt of the same
Yours faithfuly
Rama
3You are interested in a short-term course in
computer graphics during the holidays. Write a letter to
the Director, Fortune Graphics
Computers, inquiring about their short-term courses and asking
for all the necessary details. You are
Anuj/Anju of 28 A, Uttam Nagar, New Delhi.
28 A, Uttam Nagar
New Delhi 1100XX

12 July 20XX

The Director
Fortune Graphics Computers
Laxmi Nagar
New Delhi 1100XX

Dear Sir/Madam
Subject: Inquiry about the short-term courses in computers
I came across your advertisement in the Times of
India dated 11th July. I would like to know in
about the courses offered by detail
your institute. The advertisement wasacomprehensive one and offered
a
variety of courses. Since it's the age of technology, my interest is in line with it.
I am class X student and wish to
a
pursue a course in computer graphics
after my board exams. during the summer vacation
Kindly send all necessary details, including the courses offered, its duration,
fee structure, etc. at the above
address. The payment for the brochure shall be made at the time of
the delivery.
Thanking you in
anticipation.
Yours faithfully
Anuj
 course in
would Iike to do a short-term personal
You are awaiting your class X results. Meanwhile you
Care, Pune, inquiring about the details
nality
ah
development. Write a letter to the Director,
Personal about
Road, Pune.
the course. You are Akash/Akansha of 250, Shivaji

250, Shivaji Road

Pune XXXXXX

10 June 20XX

The Director
Personal Care
Pune XXXXXX

Dear Sir
Subject: Inquiry about short-term course in Personality Development
Times dated 9th June. I would like to know in
I came across your advertisement in the Hindustan
been interested in such programmes
detail about the courses offered by your institute. I have always
and look forward to learning from such useful programmes.
a class X student and wish to pursue a course
I would like to add further for information that I am
after my board exams. Kindly send me all the
in Personality Development in the summer vacation
details, including the courses offered, the duration and the fee structure, at the address given above,
The payment for the brochure shall be made at the time of the delivery.

Yours faithfully
Akash
You are Rahul/Renu of97, Prashan Vihar, Saharanpur, Uttar Pradesh, studying at a coaching centre
in Model Town, Delhi. You need accommodation for yourself. Write a letter to the Manager of Paying
Guest Services, 108, students Complex, Model Town, Delhi, inquiring about the details such as the
other facilities.
type of accommodation, monthly charges and
Ans. 97, Prashant Vihar
Saharanpur
Uttar Pradesh XXXXXX

18 July 20XX

The Manager
108, Students Complex
Model Town
New Delhi 1100XX

Dear Sir
Subject: Inquiry about the accommodation
I came across your advertisement in the Indian Express dated 16th July and would like to know
detail about the accommodation offered by you. I have earlier too stayed at other paying gues
accommodations and my track record can be verified from my previous owners.
I am a resident of Saharanpur and studying in Delhi. I am preparing for CA. My coachingcentre
in Model Town and I would like to be accommodated near it to save travel time.
 CreativeWriting Skills 71
Kindly send me the details about the
available like attached bathrooms andtype of accommodation offered, monthly charges, a
be informed in advance, wi-fi facility. etc. Anv
please do share. I assure vou that other features that you think snOu
time. the rental payments shall be madc
o
Thanking you.
Yours faithfully
Rahul
6. As a healtn conscious person,
you noticed an
neighbourhood. Write a letter to advertisement in the newspaper on yoga classes in your
the organizers enquiring about the duration of the course ana
other relevant details. You are
1s. 60, RK Puram Swapna/Surendra of 60, RK Puram, New Delhi.
New Delhi 1100XX

21 October 20XX

The Organizer
Yoga Point
RK Puram,
New Delhi 1100XX

Dear Sir
Subject: Inquiry about Yoga classes
I came acrOss your advertisement in
the Hindu dated 20th October. I
about Yoga classes offered by would like to know the details
you.
I am a student of class X. I wish to
pursue Yoga classes in the evening. As a health conscious
I feel Yoga not only is an exercise of the person,
body but it is also of the mind and soul. I am very keen to
join these classes as this is the need of the ailing
society today.
Kindly send me the details, including the courses offered, their duration and the
fee structure, at the
address given above.
Thanking you in anticipation.
Yours faithfully
Swapna
7. You are Sonal/Rupa. You are interested
to join a reputable film institute. Write a letter to the Director,
Satyajit Ray, film Institute, Pune, enquiring about the details to pursue a short-term course in
film-making.
1s. 304 A, Uttam Nagar
New Delhi 1100XX

27 April 20XX

The Director
Satyajit Ray Film Institute
Pune
 Dear Sir
Subject: Inquiry regarding film-making courses
26th April. I would like to kno
Tcame across an advertisement in The Times of India dated now the
details about the short-term courses offered by your institute. The institute enjoys the reputa
of being the best in Pune. A lot of my seniors at school, who have joined your reputable instit
reputatio
have already made a mark in the film industry.
titute,
Tam a class X student. After completing my board exam, I wish to pursue short-term course in f.
Kindly send me all the necessary details, including courses offered, duration, fee structure. etoilm.
c. at
the above address.
Thanking you
Yours faithfully
Sonal

PLACING ORDER
Order letters written
are
assign orders for goods or items They are written in a very well formatted
to
and specific manner.
They are quite common and are written on daily basis. The language of the
very formal. You should be very careful to impart letteris
complete and accurate information because incomplete
information results in delayed deliveries. Moreover, these letters are to be
written to the point
don't need to add any extra information. only. You

Format
Address Given
Date
Ref. No.
The Manager
Name of company
Address of company
Dear Sir/Madam

Subject:
Body of the letter
Ref. to quotation dated
List of
requirement/items to be ordered
Date onwhich delivery is
Mode of payment
required
Items to be in
good condition and as
Yours faithfully per requirement.
Name
Designation
 CreauM

OLVED QUESTION BANK

You are Sakshy
1. Saksham, Hostel Warden. Radha Krishna Public School, Vrindavan,
Write aletter
Manager, Bharat Electronics and Domestic Appliances Uttarrrue
to the Sales
placing an order for
fans, microwaves, ovens Ltd.,
Also ask for discount permissible on the
and gevsers that you wish to purchase tor tne
ns. Radha Krishna Public School purchase.
Vrindavan
Uttar Pradesh XXXXX

18 May 20Xx

The Sales Manager

Rharat Electronics and Domestic
New Delhi 1100XX Appliances Ltd.
Dear Sir

Subject: Placement of order for electronics

We are happy to
place the order for the
address through transport following items. Kindly send the following items at nc
carefully. ao
Name of the Items
No. of Items8 Brand
Fans
50
Microwaves
25
Bajaj
Ovens LG
30
Geysers 25
Philips
Nova
All the items should be in
good condition, well bound and
by the end of the month of the issue of this letter. packed properly. The items must be delivered
responsibility. As in the past also, we have never Any damage during transportation would be your
been given any
goods have always reached as well on time, and in opportunity to complain and the
do expect the same excellent condition as
delivery this time as well. Kindly offer us a suitableper our specifications. We
practice all these years. discount as has been the
Yours faithfully
Saksham
Hostel Warden
2. As head of the music
department of your school, write a letter to Hyderabad Music
order for
Sitar, Harmonium, Tabla, Tanpura and House, placing
an
some music instruments like
Anvita/Anil of DIPS School, Rohini, New Delhi. Guitar. You are
Ans. DIPS School
Rohini
New Delhi 1100XX

20 January 20XX
 The proprietor
Hyderabad Music House
New Delhi 1100XX

Dear Sir
Subjecet: Placement of order for musical instruments
This is to inform you that our school management has decided to place an order with your compan
pany
for the supply of music instruments; the list is given below. The price quotation submitted by you
agents has been approved and the institutional discount of 10 per cent offered by you has bee

accepted.
Kindly make it convenient to send the delivery within 15 days.
l am sure proper packing of the instruments will be taken care of and the responsibility of any damape
caused during transportation, shall rest with you. I hope future repairs and maintenance of the

pieces will be provided by you promptly and satisfactorily.

The payment will be made through a crossed cheque to your agent just after the delivery.

List of Items No. of pieces

Sitar 5
Harmonium 10
Tabla
Tanpura 6
Guitar

Yours faithfully
Anvita
Head of Dept (Music)
3. You are Neha Singh, computer inchargeofDIPS. Your school wishes to buy 20 computers and
computer
accessories from Apple Inc., Nehru Place, New Delhi. Draft a letter placing order giving all the
specifications of the product and its quality.
ns. DIPS
Rohini
New Delhi 1100XX

20 January 20XX

The proprietor
Apple Inc.
126, Nehru Place
New Delhi 1100XX

Dear Sir
Subject: Placement of order for computers and their accessories
This is to inform you that our school
management has decided to place an order with your company
for the supply of computers and computer accessories. The list
of items is given below. All the
 Creative Writing Skills 75
products should be genuine. The price quotation submitted by your
the institutional discount of 10% agents has been approvc a
offered by you has been accepted.
Kindly make it convenient to send the delivery within
15 davs of the
issue of this letter. I Sure
proper packing ot the computers will be taken carc an
of and any responsibility for the damag
during transportation shall rest with you.
I hone future reDairs and
caus
maintenance of the items wi
also be provided by you
to your
promptly and satisfactorilv, The
pavment will be made through crossed
a
cheque agent within a month of delivery.
List of Items Apple Computer 16 Apple
No. of Items Headphones Apple laptop I-pad
25 15 20 18
Yours faithfully
Neha Singh
(Head of Computer Department)
You are Rakesh/Soia of Cambridge
Senior Secondary School. Noida. Write a letter to the Sales
Manager, Orient Backson, Noida, placing an
order for some books for your school library.
Ans. Cambridge Senior Secondary School
Noida

18 September 20XX

The Sales Manager

Orient Blackson
Noida

Dear Sir
Subject: Supply of books for the School Library
Please refer to your quotations and booklist dated 2
for the following books for the current session.
September 20XX. I am pleased to place an order

Name Class Quantity

1. First Flight (English) 10 30
2. Footprints Without Feet 10 30
3. The Story of My Life by Helen Keller 10 25
4. Diary of a Young Girl by Anne Frank 10 25
You are requested to send the above books as
per the terms and conditions at the earliest. I do hope
and expect the books will reach us in
good condition, well-bound and packed properly, and the
discounts offered in the past shall be
applicable this year too.
Thanking you
Yours faithfully
Rakesh
 agetker ewcth English Language
Senior Secondary
School, Kolkata. Write a letter
to the
5. Iou arestore-incharge in Charya Boys' se
an order of nery
stationery articles
articles for your
your school
Manager, Pioneer Traders & Co., Kolkata, placing
store. You are Naveen/Hasan.

Charya Boys' Senior Secondary School

Kolkata 700XXX

20 May 20XX

The Manager
Pioneer Traders & Co.

Dear Sir
Subject: Supply of stationery articles.
three days back wherein we had discussed about th
Please refer to our telephonic conversation
and years before that we have been receivine
different stationery articles at your store. Last year
condition.
the items from your company well on time and in good
articles for our school.
So we are happy to place the order of the following stationery

List of articles No. of items

White Paper (fullscape size) (17" x 27") 10 reams

10 boxes
Stencil Paper
White Chalk Stick 12 gross
Carbon Paper (Black) 12 boxes
We would, therefore, request you to quote your rates for the supply of the above articles, includine
sales tax and other charges.
The quotation may please be sent to us latest by 10th June.
Yours faithfully
Hasan
Store-incharge
You are Rohan/Mohan Proprietor of M/S ABC surgicals, Naraina, New Delhi. Place an order for

surgicalinstruments that you wish to purchase for your firm. Write a letter to the Manager, M/S
GTB Surgicals & CO., Preet Vihar to send items with discounts.

M/S ABC Surgicals

Naraina
New Delhi

14 July 20XX

The Manager
MIS GTB Surgical & Co
Preet Vihar
New Delhi

Dear Sir
Subject: Placing an order for surgical instruments.
 Creative Wriling Ski
Our company
hastnealways appreciated the quality of surgical instruments provided by your shopa s
current year is no the delivery
tneseecrnd exception. Not only is the quality good, but
always timely.
So we are pleased to place the order for the following surgical instruments. Kindly send these items
to our firm at the above address
through your transport carefully.
Name of the items No. of items
Forceps 60
Clamps 50
Hemostat 50
Bonedrills 100
All the items should be in good condition and well packed. Any damage during transportation w
be your responsibility. Kindly give us a suitable discount.
Yours faithfully
Rohan

LETTERS T0 THE EDITOR

SOLVED QUESTION BANK

1. There is a busy road in front of your school. A large number of students have to cross the road while
going back home. They run a great risk. Write a letter to the Editor, Navjiwan Times, Agra drawing
attention of the authorities concerned to the problem. Make a request to marka zebra crossing and
to put traffic lights in front of your school. You are Amit/Anita, Class X, New Age Public School,
Ram Nagar, Agra.
Ans. The Editor
The Navjiwan Times
Agra
25 July 20XX

Dear Sir
Subject: Zebra crossing and Traffic lights on DN Mehta road
Through the columns of your esteemed daily, I would like to bring to your notice two important facts
about D N Mehta Road in our city: (i) It does not have any zebra crossing marks in the portion in
front of our school. (ii) It does not have any traffic lights in the portion in front of our school.
A large number of students, teachers and public cross this busy road and it is a great risk doing so,
due to the absence of the zebra crossing and traffic lights.
Iam sure that we will agree that measures should not be taken after the crisis., We are not waiting for
accidents to happen.
You are therefore requested to give an appropriate space to my letter in your esteemed newspaper
to draw the attention of the concerned authorities.

Yours faithfully
Amit
 g u d t LaUguige a LllCTatur

You are Deep/Deepika of C-105, Janak Puri, New Delhi. You are extremely disturbed on reaat
about attacks on old people living alone. Write a letter to the Editor of "The New Indian Exprs ing
xpres:
sensitizing people and drawing attention to this problem.
Ans. C-105 Janak Puri
New Delhi 1100XX

17 July 20XX

The Editor
The New Indian Express
New Delhi 1100XX

Sir
Alone
Subject: Attacks on Old People Living authorities concemed
the columns of your esteemed daily, I wish to draw the attention of the
Through who are
seniorcitizens arepeople living
to people living alone are facing. Most of the
the danger old
alone with just a domestic help. Their children are
adults and have moved out. The domestic helns
are burgled, poisoned
hired by these aged people often take advantage of their helplessness. They
or beaten to death. It is indeed a sad plight
for our senior citizens.
a certificate of veriication of the domestie
It is my humble request to the authorities concerned to issue
watch where everyone can look out for
help and ask their neighbours to set up a neighbourhood
the safety of each other especially the older people.
I hope my concern will reach the ears of the concerned authorities through your newspaper.

Yours faithfully
Deepika
(A concerned citizen)
You are Ria/Ranjit. You want to bring to light the parking problem faced by the people in residential
colonies. Write a letter to the Editor of "The Daily Express" drawing attention to this problem and
what measures can be taken to rectify it. Your address is 22-B, Mandakini Apartments, New Delhi
Ans. 22-B, Mandakini Apartments

New Delhi

12 December 20XX

The Editor
The Daily Express
New Delhi

Sir
Subject: Ilegal parking of buses and trucks causing a nuisance to the residents of localities
I would bring to light the woes caused by illegal parking of buses and trucks in residential colonies.
These vehicles are a constant cause of trouble to the residents living in these localities. I have noticed
buses and trucks parked illegally outside the gate of our residential building. In an emergency or

even during normal working hours, one has to hunt down the drivers of these vehicles. Children
hardly have any space to play outdoor games in their colonies because of the cramped space.
 I appeal to the authorities to take remedial
action regarding this serious problem. Buses shouia De
parked in a bus depot, and trucks should have their own space to park. Residential colonies and
the parking space made available to them are meant only for the people who live therc.

Yours faithfully
Ranjit Arora
4. You are Chitra/Chitranjan, 55, Brindavan Lane, Bengaluru. Write a letter to the Editor of a loca
newspaper expressing concern at the misbehaviour of the autorickshaw drivers in the city.
Ans. 55, Brindavan Lane

Bengaluru
12 March 20XX

The Editor
The Daily Mirror
Shivaji Nagar
Bengaluru
Sir
Subject: Misbehaviour of the autorickshaw drivers in the city
I would like to draw the attention of the authorities
concerned towards the above mentioned problem
through the columns of your esteemed newspaper.
The growing misdemeanour among auto drivers is a common concern of every citizen of the state.
Not only do they charge fare in excess of the metered rate, but also misbehave with the passengers.
They promise to drop the passenger at the doorstep but stop midway and ask the passenger to get
down claiming that the distance agreed upon was shorter than the distance being asked to cover
and ask for more money for the In order to make extra money they take extra passengers;
same.
mid-way who may be some antisocial element and put the life of passengers at risk. Moreover, they
talk incessantly on the phone putting the life of the passenger in danger
You are requested to give an appropriate space to my letter in your newspaper.
Thank you

Yours faithfully
Chitra
Write a letter to the Editor ofyour favourite magazine, congratulating them on their 6th anniversary
and commending them for their good work. You are Shristi/Shayan of 66, Chowrungee Lane, Kolkata.
66, Chowrungee Lane
Kolkata

30 June 20XX

The Editor
The Voice
Shivaji Nagar
Bengaluru