ics is a hat studes mora pinipes and

individual1 on what ís iht amd n hics helps individucls andvalues,riding

commuie
eAtoih ule and norw t ewe haroniou, fair ond responaible behawious,
Rics addveses questhos ike:

tHo hod one ie a good ife?

hat values soud ude e deusios?
Key conepts in ettics!
Mstal values. Priniples ike hsne vepet, to'ney and kindness.
Aiglti and Qtiy: &ueny indivdual Lag ertain dutses (mgt t ife) and comespoding
dtes ( duty to eupect otthers ghts)
Comseguen(e!: tic deusians fen werg
harm Verius
prontiag wet-being
Vtues: Tot uh as cowaye, patien ce and iteayhy Hhat guide
bahaviouh.
Dhy etics is inpr tant:
Guides Cei ion - Mabig: faovdeA a frome wort for matiug complex dhaites in life
and pootessions.
fronyetes so ia Har Mgwy EncourOges individal to at epemibly and

. reveats Hagm: Haçs awcid adtioni tht may negave alfet otl.ers
Buitds Trust: Establidhes lhanesty and accowtability in pexiena, pretexiona
aud publGe Telaionlips.
# Pnfesiion al is:
fofesiemal thu ejex te the mgal pin iples, stan dardi, and vaes that guide
thei dtte wtán a speuke pe fesion, It euse, tat
indiuiduals in
perfning
profeticno! at uit iteiyes pensibility. and faivneny hile maituini ng publ'e
tsut. Thee etic fromewrks haly eslate behaie in sihuatos shere in dividudy
oe entsted aitto speialited bonedge and oci ctol ernsiLihes.
 Key aspets rootesional ctaics:
ond upholding moral values, even lhen wder preMwe.
lideqaly: Ating kangty dient, patient ehalke -
Confidetial'y: Aotetng pavate senitie infamacy
holdez,.
3 Accountbi ty Taking enontibih oy ations and decu ('ms, ahetter god or lad.
inuous lerning and pofeionad gwts to maintoin ligh
standords.
Ruped heating collehues, eud1 cnd otlers aith dignihy, foai nem and eustey.
6. fulie ltemet: Gadan ting prconnd gcins uitl, the wellane g toichy and minimitig

Impotance:
.Builds tht bfo pot ensionals and dies or So ceky. Eues faiY theatment and
adhesence to lauoS. Miniized cont iteret nd unetical behawio. Pootect
the eputafie, tae po fesion,
# Pe SOnal tics:

Pertonal clics relgrs to te monad values, proniples, and belichi tat gride an ndistuaf
belauicur in uenylay ife. heye ane Koped ag family cultite, neligin,, cducahon,
and personal enpenences.
Ermples persena! etuica

tunety: Being
Eiudness, Teoing ot,ers oith compassi.

fesçet: vaduing others opinicn and dtferen ces.

keponlibi ty: Oucning upto yown witakey and achns.
. fainess wifhot biay x towo aritim.
toun persUnal etica:
Helps bui ld meaningtu elahionips.

Gquidey balhaniou in pensonol dei siom- making.

#a pofeusional stics: (3)

frofeninal etics ae ipeihe a pofesHion and aree guided sy iydusty standnda,

coden con duct, on formal ellhic quidelines. These enswe Hat gotemional ad
lponibithy towands diendt, collegues and sodey.
examples t rotestond elies,
Cantidetial: Grteting sensiie cied conpany ingormadion.
Iteg ity Ating honetly in all poofestonal dealings.
ALowntalilhy: Talking Yeapomtibilhy for deisions and otuarnes.
Cenpetente : Maintaining and imyonving pofesinof sill.
pliie,,
Reypet for Rules fotlwing lauos , gdotions, and otplace
Importnce d moteniona ttiy:
Builds trt bw potenionols and dientt or te public.
Rqonnote tai ness ond jwtice in ofesinal poacices.
Rrerents misusndct, raud o ne_tigenc.
En uses tHe reputotin o the protestion remandintat.
Differences Hw persona) pofesiona eti
fersonal ics
Pofexiaal ttcs

pers s nol ite and elatog slips

Applies to Applies o within the
a: Shaped oy personal values, Aani ly ond Governed by pofeionad codes omd
standards.
culte.

3. More flexi ble and bjetive often atd and frm alized,
4. Aco utoalbtthy to emplageri, diet, soüchy.
fonily)
tonesty wt fionds famiy Mabhdaini na diendt confidoatial'ty
S bones,
openness, hdegrity
degrity sinetkyg unthuali tine mangenmot,
te. sincerty
con;dendili'y ond trns paeng
 ode q Condut:
A cede d conduct is a set q ndes , pinples and bel,awioral standards Hiat
an
qoverns how individuaty slould at wiin Ngani 2atien, pofesty,
ty etlica and
cwi vonhient. the code licps maintain taut, itgity, and acoutabiliy
in po fexiem n coMNUna setings.

Guides bhauio: orvides cab on uwhat is oceptable or wnaceptatBe.

Ensutey foines: Pocmstey unbiased thentment nd epet among menbers.
Prote t veputhian: Bui lds public tust in the onganitoton
Snit: Reduces dtica dtlemmas and nwscondt.
Psuentt
ation wits lauws, resuatns, and interna yoliues.
Enses mpance: Aigns
Componet a codo coduct:
vae statened a the thoms
orgai missioy,viim and ore pnüplks.
I: toduchion aud
Belawiorad stondords: Snpected cnduct ameng employces, colleagues , ox members (treahing
euetone wth diynt).

4 Confidoti aliy &Data proteioy. Rule an Poteing ansihie ox piate intorm adion.
poliies, legal fynescr ky, an
S: Cnpiance wth lauos ad foliies: tdherence t intemal
stonards.

6. Andi - Discainahtan q Honoasou poliiess frhibi hon a harafsment. buying nd

ex other fators.
discriingy behowîow based n ace, qender.
ond mthigg hahim there per1na
Conyict q ntoreat Managonmet: laahying
idesest miht conlit with prlesstonod duties.
Y. Uses dr Resouces: quidelines on the opropiate
a ue f conpany asycts (g- comuter,
Aunds)
9.
Laportng-and Aecoudabi lb: mitucna tar egating vio latias ond how breade
sil be addnessed.
ixanyla cate conduct guidelines:
t Repet and lnluieness: Trent cllegut and cliats ith
sith owtey nd aweid
&iscaintinatey kehavieut.

am by adhexing t denllints and nepeib

aRochial.ty end discipliner Maintain pefeioalim - ñes

S. Heatth Safety: follen poethels to enwe a

Inyotuxe a code 4 Cenduct:
Bulds Taust: &niihes that enployes and stakelilders know hat bchawier to
vspom'ble fryto heir achien 5.
- rometes towntalility: Holds individuas
. Re ducel legod kisks: Helps ngautatns cenyly cnith laes nd avit penalies.
pro duie ook.
Inpoes organttna utuei kncouages a petife, etal and

Covpoate: Compaunies like Googe nd esgt enylhasite tnnovahn, melusieneys and

Heattsc au e: octas llo the Hette ah , whdh enyhasies patut cwe,

confdatialhy and edial etics.

· Edu catko: sdheols and wniertihes inglemeut codes t poote aademie t t
tejaity nd prevent mistonduct.
lauw ond Fnonce: lauyens ond ficnciad pmofensinai alhen t cades fouusing
cofi dahialy faivnes ! ud cenpliane with regulatits.
# wot ace cics:
Ocrtplare lucs eey to Hie uoa pi cGees ad ctandndi that
balauious witn an
podu cdive om king ¬hvioCnt
aund pet tor lleague, iant, and the ergahatn.
 copedel
2 Auantaih: Tating neip tasts ,deikon! and mitakes, and wig

Kespet and budeusiveeM: Tyeating, wleagues, diudt, arnd stekelal dern ith ty
Rgardles aif fesenes in opirions ,aundl,
. Confdeniity: frteting sensiie connporny. enpage, diat irtomaion fan
kaig
rgani |alinal rule, waindainng ditaine, ond bdaning
ppcpiataly în all intera hins.
6. Fairnen and Equality: Eniuing ahe trested auaby est bis
CY faueritism.
Teamerk and Cooperchin; oring talke yadi vdy and tearn mnes

aiee pols.
kuley ond poliie: Fllsing rgani zetiod pelses, lucs and rgaltim,.
Anti- Harassmert and Suying:G g oork aw'Yon rnedt is tree tron hararenent

iiidation, o
10. wt -ite Balahte: Encounasiug a bolane yus ork cet cmmiteauds and peiona
tte to ruut bmat.
npace wctplace etit.
t Builds Taust: nourages trust yo nlayel, man ayemud, ond dient.
2
bmgroves frody ity: ATepethd ond faiy evivea ment metihetey unployees te perfem
wel.
3- Reduce ofit: bomctes toiy treatmat.
mut . veduing
veduig mis under ttandings and rieane.
9- Crhances leptution; icad companies atrat and etuán taluted enployes and
diuts.
 Encples d sthical Oilemmas at the wkp lace:
Conli t terert: An epljee
emplsyee daort
tayors a fiond fed aa jale qpotnity ypasing
more qualhe condsdate,.
Misuse Kespuhcel; Uking Lompehy asseytr Gbe a praivter, iy yensonad tayks.
DaBa Privay Boeach: shaing conidesdiol igeimatian wthat popea outhei 2ahon,
tow to promate coovkplate sthics"
Cade o Condud: Oeline acceptoble telhowiouo ond ehical standarde.
2 Trai ndng and AwaneneM: Condud waorthaps o enhore eicol padice,.
odel clw cal behaniow toy endloyees.
3. Lead by &xample: Manogers shod
Create a
s. Enouage Repurting:
bel.au'or without fear d retaliadian.
S. Racagree B:al Selhauiar: Rasord englayes who demonstrate idegity ond fynes.
Sthu eal Beiim-Moking
hica de iston and chaong onong lteraies
in a
marner thot digns tth mral pronuples, vaues ond thi ca standars di. tt ineles
Conidering the impat &deisons om mdividuoly society, ond the crgani taion ile
faiiness.
Steps in Stical Duion- Making foocess ".
(dendihy the 8ica ue: keogne the morad poblem or dilewna .
4. Gather Relevat mtowm ohion;ollet fat, polides, and laws relewoat to the sihut).
3- ldeutihy takeoldens: Detegmine uhe woill be the deisicn (enplayeed,
uustomeS,
lon sider poctible coMse a atian. List all.awailable eutiens
opttms, incuding
otternatiye soutions.
S. evaluate tae optHns nsing cthica in tiples: Assess adernales bajed an key ehial
piniples uh as:
Foiyness: ls the deutien impanhalg
.

Lateaity: Does it align witth moTal volue?

Harm vs Genet: Coey it do moe 0od thon hazm?
Rigtt: Does it eyet thers' iglts?
6 Make the DecisioM: hose the epion that best aigns ith etical pin úples an
minimies horm.

t Ad and lnpkement the deuston : Take adir based cn the choten aternotie, nswing it

Ratet and Leam foom the outome: Evaluate the emsequences ¢ the desion to Inpove ftue
citaca dedsien- mating.
Ethical Ce it ion- Making Madels:
The vN(rion Model: focujes on dhsting Hhe ophon Hhat podu ces tae qreatert good
fo tye most people.
SONe
the
emplayees to preuent bankruptuy and sae busines.

kigitr Madel: Emphasi ~es protectng indivi dual igi , reg on dle do the outeme.
a. The hold nat be
&mployees haue a mght to pravacy. and Hheir erinal iormatin
disdosed.
diihobuting benefits and burdens.
3- The Justce Model: Seeks foirness and egualiy
meit,ot foujoritikn.
Promshims hould be based on
acthog that reled qgo0 harater auts uch ay
4. The ViYtue Ehics Moded: fo cuyes on
honesty cyaticn and cowage.
Ex An enployee Yepurtr msConduc en
Enaples ticc) 0ilevwnas in Dei Ron-Making
unethica besowior in
jolb.
blw persono ond ymfexienal esposáibity
Resouce 4location: Deu ding hew to disoute imuted eA0unes onong deparment.

daatlenges
t- fressune to Contorm: Fucing pyeswe fom pem m managen.ent to comp0 mise tths.
2
Anbiquit4: Sihuatans wohere ules ar yoliues e nde a
3 tonjchg vadues. badandny pertonal values wita profeinnal expeetbns.
+ Six pillars darater.

The sn pillars d darater we a set core hica vedues that uide chan ior.

s Being koneat, reliable cnd loyal.

) Trutwtliness.
Eaanpless Telingd
skrs votly digny ond honorivg theay aghis and opini Cms,
Treating oh°s
to otterd wilhout trderuping ex lelaling theiY opinond.
Lstung
Avoiding disviminaty r abwikve bekavios.
acuowdable or ypur adions and kakiting
adions and faAiling your obigtins.
th conet hem.
Exsngle: Adaitig
deadlines and complating tastH withot encses.
Mecig
’ fatmess : Acting imgarholly and teg otes equally wtheut davoriting
o bias.

taking nduantaga ottod tas personal gain.

- teiding
towordy othecs,
9) Caring: shoug kindnes
Comeone wihot
n need

ottertuy cugport amd encouagem ant to otsens.

to the well- bang thae ommyond foehy.
Exaumples: folaing ules and laus, wen when nsuporvised.
to ingove yowr community
Nolunteering
bmpestonce the six pilors dk dharater:
vaues eam taest and eupe.
Builds trest; ludiduals do follow hee
eteoal nd
fottens Pesitie Relabinspt: fratieg taimes, caing nd espe thengthent
pofesionad elabonslips.
esomste, so ia Hormony: tienip and aparns ibily encounage people to ondi aute to

Guides ti ca euhan These pstncples help adividuas make Aeisiems Hhat

Makiy:
olet itegrhy and indnes.
 An ot t motalty good can lead to cormelMling not rod.
(nent m e tetemont vleene to wililaianism.
to utilitaniani, n actin is ContidoNed frod it it goduces the

Nerlly god atone (ate koneahy or laytby ) may lead to unintend1

neghe eutek. f exumple, belng hudlifal abot an employee's poy yer tormanca mitt
hut e)
en nthica prxa hce (an be mevally erret, but
tonpang's gation and lead to job lorses.
UilitanÁani íny geatr hat e werall outome must be waluated wich cn
jotiy sacifhiy mdvidal welleg for ae qreator good. tHence, narally goo
cutiny eical deufion- making.
# Role moYal dhar atter in
maidaiin
to the set traitt that shape
vdtue, yaues ond pstn's
t pensorts belawior /haratey serves
achns, deisims and teiowior in ethical huaions. motivaton to at
ndaha fy r etuica behawîop oy poiding item
ay a fo
idegny nej ponsi bility and fairnes.
tow ord dhayadey suorts thi cal Gehawior:
: htenal comay t igt wd o Moto haracer poovi des indiduas uith a seme
hery decitions wsthout
entennod ules ct supersvision,
2 nugiad chara ter demonshrate cthi cal consisBenty
in Behwior: People witlh
in cl aueas d ife, eiher in perconad, poofesinal, or social çeltiag.
3. Resiince agcunst thicad Oikenamay, in situahns where he rigit cheite s dthatt
noal dhanader helps individuals sty
commiled 4heir Paciples.
"ut Reputatien: EHw'cal tdiaw ioY oDoted in mssal aarater helps build
tawt th others aud foster S. poite velatiowships. hs tost is esserdid os
rofexioma success and soietal well
s kole Modeling wnd bnfuenC1 (audivduas th shong mova dharades inu ence otkes
a cultye ettical ehanior in tamllies, coMbwunied ond
organitatbons.
Key tyats mord dhaater that omote ethical behawior:
tonesty, arnes, cownage, compasin, Kepovnstbilihy.
ntegny,
maintadning cthica behaior through morad dharater:
dhalenges to
põeswe t0 peeys o supeniess.
Conyi ctr hstesest
tainity in complox Lthaatibns.
Uncen
Teptahan tor peasnl gain.
.
Emohanal butelligonce / Emohonal Quotent (e/ca) ;
manage and
nohonal hdelligante (EL) reers to the adoihy to wnderstand,
*Emoiomal
engtion S in Oneself and in otthers, to quide thintig. ehawtor and
relationchips
The term populanmit ed by ychcogist Dad Goleman.
Emstiano Quhient kQ) is the measwabte aspet d emoñional intelli'gence, hilar
wer
megutes cognibe alsilfies. t veleet how
engotiana fllisence in veal setld sttaations.
Componnts d Emotiana! telli sence:
I. Selt auareness: the ailhy to recognise and wnderttand your own ectins,
Houglor, and selawiors.
2 sey -roulahom: Mon aging youn emohons
Ipulyie behavior,
in a Nshve
contling
3- hativ ahni UHng Rmotins to huel pesihve behawor and stay focused
enpoty: undordtanding and ecoging oken r' emothions ond per spe ctived.

S.
So ial tils: Monagig relatimdips getivcy, commwi cating clly, and wtig
wel