Ali FP (2)
Ali FP (2)
Submitted by:
Ali Naeem Janjua
Saif Ali Bhatti
Faizan Haidar
Sufyaan Bin Qaiser
Table of Contents
1. Introduction.....................................................................................................3
2. Understanding Management Functions.......................................................3
3. Detailed Discussion on Each Function..........................................................3
Planning............................................................................................................3
Organizing........................................................................................................4
Leading.............................................................................................................4
Controlling.......................................................................................................4
4. Integration of Functions.................................................................................5
5. Challenges and Best Practices.......................................................................5
Challenges........................................................................................................5
Best Practices...................................................................................................5
6. Future Trends in Management......................................................................5
7. Conclusion.......................................................................................................6
1. Introduction
Insights have been gathered from an interview with a senior manager at Kebab Jee, who
shared valuable information about the company's management practices, strategies, and
vision for the future. The findings aim to provide a comprehensive understanding of how the
functions of management are implemented in a practical business setting.
2. Understanding Management Functions
Management plays a pivotal role in ensuring the smooth operation of Kebab Jee’s business
processes. The four core functions of management, as applied within the organization,
include:
1. Planning: Establishing clear goals, formulating strategies, and determining the steps
required to achieve organizational objectives.
2. Organizing: Structuring resources and teams effectively to execute plans and deliver
high-quality services.
3. Leading: Inspiring and motivating employees to achieve their best performance while
fostering a collaborative work environment.
4. Controlling: Monitoring organizational performance, identifying deviations from set
goals, and implementing corrective measures to maintain standards.
These functions are interconnected and form the foundation of effective management at
Kebab Jee.
Planning is central to Kebab Jee’s operational and strategic success. The management’s focus
on detailed and actionable planning enables the organization to adapt to market dynamics and
customer preferences.
Business Planning: Kebab Jee engages in both short-term and long-term planning.
Short-term plans include daily operations, inventory management, and promotions,
while long-term plans focus on brand expansion and market penetration.
Strategic vs. Operational Planning: Strategic planning involves identifying new
growth opportunities, such as opening outlets in different cities or introducing
innovative menu items. Operational planning, on the other hand, ensures seamless
daily operations, such as timely ingredient procurement and staff scheduling.
Effective Examples: The introduction of seasonal promotions, like Ramadan deals,
has successfully attracted more customers and increased revenue. Another example is
the proactive planning for catering services to tap into the event market.
Organizing
Leading
Leadership at Kebab Jee emphasizes building a motivated and engaged workforce, which is
vital for delivering exceptional customer experiences.
Controlling
Controlling is crucial for ensuring that Kebab Jee’s operations align with its goals and
standards.
4. Integration of Functions
The seamless integration of the four management functions is a hallmark of Kebab Jee’s
success. Each function complements the others to achieve organizational objectives.
1. Employee Turnover: High staff turnover leads to increased training costs and
inconsistency in service quality.
2. Supply Chain Issues: Delays in ingredient procurement can disrupt operations and
affect customer satisfaction.
3. Changing Customer Preferences: Adapting to evolving tastes and dietary trends
requires continuous menu innovation.
Best Practices
7. Conclusion
Kebab Jee’s management has effectively implemented the core functions of management,
contributing to its strong market presence and customer loyalty. However, challenges such as
employee turnover, supply chain issues, and the need for innovation require continued
attention and strategic action.
Key Recommendations:
By addressing these areas and leveraging its strengths, Kebab Jee is well-positioned for
sustainable growth and success in the competitive food industry.