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Exam 1 Study Guide (1)

The MGMT 326 exam is scheduled for Thursday from 1:35-2:50 PM, consisting of 40 multiple choice questions and 2 short answer questions based on chapters 1, 3, 4, 5, and 7 of the textbook. Students are advised to study key concepts, definitions, and terms, and to utilize study guides and practice tests provided at the end of each chapter. Collaboration is encouraged for preparation, but no notes or outside help are allowed during the exam.

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7 views

Exam 1 Study Guide (1)

The MGMT 326 exam is scheduled for Thursday from 1:35-2:50 PM, consisting of 40 multiple choice questions and 2 short answer questions based on chapters 1, 3, 4, 5, and 7 of the textbook. Students are advised to study key concepts, definitions, and terms, and to utilize study guides and practice tests provided at the end of each chapter. Collaboration is encouraged for preparation, but no notes or outside help are allowed during the exam.

Uploaded by

ew.hockey55
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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MGMT 326 Study Guide

Exam Setup

 Thurs at 1:35-2:50 (75 min)


 In class
 Bring Laptop
 40 Multiple choice: based on textbook.
 2 short answer
 No Notes or outside help.
 Liable for any topic covered in the textbook, chapters:
1,3,4,5,7

Exam Hints

 Come well rested and well fed.

 MC questions are based on definitions and terms and concepts


as defined in the textbook.

 What do I focus on?

• Start with making sure you understand topics we covered in


class (Slides will provide hints and reminders and things to focus
most on, textbook will provide correct answers for MC questions)

• Will be some questions on topics we didn’t have time for in class.

 How should I review?

• “Study Guide” at the end of each section

• Practice test at the end of each chapter.

• Make sure you understand the following terms.

• Feel free to work with others to prep (or not).


(Note: the items in parentheses were not covered in class but are very
important)

Chapter 1: Intro to OB

Organization definition

Organizational Behavior definition

Critical Thinking pre-requisites

Contingency Thinking

Barriers to critical thinking (bias memes)

Critical Thinking questions (CARCSFPDL)

(Ethics definition)

(Ethical decision making model)

(Ethical reasoning approaches)

(Ethical fit)
Chapter 7: Teamwork

5 Stages of team development (Forming, Storming…)

Team Norms

Task & Maintenance Contributions

(How to influence team norms)

(Diversity and team performance (homogeneous and heterogeneous teams


pro and cons))

(Role Negotiation)

(6 team decision making methods)

(Social Loafing)
Chapter 3: Individual Differences

Individual Differences definition

Personality definition

Big 5 (OCEAN)

Personality Change

Nature & Nurture

Self Concept

Components of Attitudes (ABC)

Kinds of attitudes

Cognitive Dissonance

Citizenship behaviors

Emotional labor

Burnout

Emotional contagion

Emotional intelligence & Processing emotions

(Moods versus emotions)


Chapter 4: Perceptions and Biases

Perception

Schema

Perceptual Process (SOIR)

Cognitive biases

(Perspective taking)

(Learning how to take another’s perspective)

(Personal Identity)

(Social Identities)

(Social Biases)
Chapter 5: Motivation

Motivation Definition

Intrinsic and Extrinsic Motivation

Maslow’s Hierarchy of Needs

Self Determination Theory

Expectancy theory (E x I x V)

(Person-job fit)

(Person-organization fit)

(Performance management definition)

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