VZeAjypChC4jBJIM Charter
VZeAjypChC4jBJIM Charter
OFFICE
Service 1. Receiving and Recording of Incoming Communications
The Administrative Division is responsible in managing and providing logistical requirements,
assistance and support to the attainment of Office's vision and mission. A receiving and recording of
communication to the office tracking system to properly document and Fastrack Office's transaction
and policies for its efficient and effective operation.
Office or Division City Treasury Office - Administrative Division
Classification Simple
Type of transaction G2C - Government to Client
Who may avail Any Client
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Letter Request addressed to the City Client
Treasurer (2 copies- 1 file copy, 1 client copy),
contact number and complete attachments (if
any)
FEES TO PROCESSING PERSON
CLIENTS STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit various 1.1 Receive the None 2 minutes Chely Antonette
documents to the document/s C. Gayao
Receiving Area of – Admin. Aide III
City Treasury 1.2 Check
Office. completeness of the Noemi M. Garcia
document and – Admin. Aide III
attachment/s (if any)
specially the contact
number of the client
for update of request;
1.3 Stamps
"Received" on both
original and receiving
copy.
END OF TRANSACTION
Service 11. Billing and Collection of Hotel Room Occupancy Tax and Amusement Tax
Pursuant to Tax Ordinance No. 2000-001, Sections 171 and 9, Owners of accommodation
establishments and theaters & amusement places are required to pay monthly hotel room
occupancy tax and amusement tax respectively. Billing statement is prepared/issued using City
Treasury Office Business Operation Solution Suite (CTO-BOSS) before payment.
Office or Division City Treasury Office/Campaign and Investigation Division
Classification Simple
Type of transaction G2C - Government to Client
Who may avail Accommodation and Amusement Establishments
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Duly accomplished Hotel Occupancy Tax Client
Form
2. Record of transactions/receipts Client
FEES TO PROCESSING PERSON
CLIENTS STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Submit duly 1.1 Receive, review, None 10 minutes Luis C. Palonga,
accomplished form evaluate and assess Jr.
and record of accomplished form – License
transactions/ Inspector I /
receipts Jeremie R. Misola
– License
Inspector I /
Harold P. Halip
– License
Inspector I /
Jennifer M.
Fernandez
– License
Inspector I /
Juliet M.
Macatulad
– Local Treasury
Operations
Officer I
1.2 Approve None 1 minute Fernando D.
assessment Ragma, Jr.
– Assistant City
Treasurer
1.3 Release None 1 minutes Luis C. Palonga,
assessment Jr.
– License
Inspector I /
Jeremie R. Misola
– License
Inspector I /
Harold P. Halip
– License
Inspector I /
Jennifer M.
Fernandez
– License
Inspector I /
Juliet M.
Macatulad
– Local Treasury
Operations
Officer I
TOTAL: None 12 minutes
END OF TRANSACTION
Service 12. Collection of Real Property Tax With Updated Billing Statement
All real property owners within the territorial jurisdiction of Baguio City are required to pay the real
property taxes as mandated by the Local Government Code as well as the City Ordinance
Numbered 2000-01.
Office or Division City Treasury Office/Real Property Tax Division
Classification Simple
Type of transaction G2C - Government to Client
Who may avail Baguio City Real Property Owners
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Billing Statement/latest official City Treasury Office City Assessors Office
receipt/tax declaration
FEES TO PROCESSING PERSON
CLIENTS STEPS AGENCY ACTION
BE PAID TIME RESPONSIBLE
1. Proceed to 1.1 Issue queueing None 1 minute Geraldine I.
BOSS and secure number Leones
queueing number. – Admin. Aide III /
Antonette F. Pitok
– Admin. Aide III
2. Proceed to 2.1 Request billing None End of 10 Fe T. Torres
Collector/Payment statement/latest minutes – Local Treasury
of Real Property receipt/ tax Operations
Tax. declaration of
Officer I
property.
Daniel A. Flores
– Revenue
Collection Clerk II
Cherrylyn B.
Congowan
– Revenue
Collection Clerk II
Salvacion C.
Balasi
– Revenue
Collection Clerk II
Lalaine C.
Soriano
– Revenue
Collection Clerk II
May G. Mayordo
– Revenue
Collection Clerk II
2.2 Inform client of Tax Due = Fe T. Torres
computed tax, print Assessed – Local Treasury
official receipt, Value of Operations
receive payment. Property X
Officer I
3% (2%GF
+ 1%SEF) Daniel A. Flores
DISCOUNT: – Revenue
If paid in Collection Clerk II
advance = Cherrylyn B.
20% Congowan
discount if – Revenue
paid in full
Collection Clerk II
between
January and Salvacion C.
end of Balasi
March = – Revenue
10% Collection Clerk II
Lalaine C.
Soriano
– Revenue
Collection Clerk II
May G. Mayordo
– Revenue
Collection Clerk II
3. Receive Official 3.1 Issue Official Tax Due = 1 minute Roderick D.
Receipt Receipt Assessed Lagazo
(Accountable Form Value of – Local Revenue
56 or Form 51) Property X
Collection Clerk I
3% (2%GF
+ 1%SEF) Regino G.
DISCOUNT: Ragudo
If paid in - Local Revenue
advance = Collection Clerk I
20% Fe T. Torres
discount if – Local Treasury
paid in full
Mercedes R.
between
January and Dela Pena
end of – Revenue
March = Collection Clerk II
10% Madelyn F.
Quinto
– Revenue
Collection Clerk II
Leo Christian T.
Alejandro
– Revenue
Collection Clerk II
Glenda B.
Valencia
– Revenue
Collection Clerk II
Nikole Kate P.
Lumawig
– Revenue
Collection Clerk II
Gerald B.
Cabasag
– Revenue
Collection Clerk II
Angel Victor P.
Lapitan III
– Revenue
Collection Clerk II
Roy Leo C.
Candelario
– Revenue
Collection Clerk II
Ferdinand L.
Flores
– Revenue
Collection Clerk II
Michael C.
Almodovar
– Revenue
Collection Clerk II
Mark Jason R.
Picart
– Revenue
Collection Clerk II
Mark Lorence C.
Ballesteros
– Revenue
Collection Clerk II
Angeli Samantha
B. Uson
– Revenue
Collection Clerk II
Estephany E.
Ticquey
– Revenue
Collection Clerk II
Cresencia L.
Kigis
– Revenue
Collection Clerk II
Pamela D.
Campos
– Revenue
Collection Clerk II
Gilbert G. Habon
– Revenue
Collection Clerk II
Ryan B. Arueno
– Revenue
Collection Clerk II
Francis Paul L.
Lumba
– Revenue
Collection Clerk II
Laimel D. Nantes
– Revenue
Collection Clerk II
Rusty Lorenzo N.
Aggabao
– Revenue
Collection Clerk II
Jennifer T. Tinawi
– Revenue
Collection Clerk II
Dina N. Posadas
– Revenue
Collection Clerk II
Ramakrishna T.
Pasiwen
– Revenue
Collection Clerk II
Joycelyn P.
Ronquillo
– Revenue
Collection Clerk II
Marilyn O. Valdez
– Revenue
Collection Clerk II
Daniel A. Flores
– Revenue
Collection Clerk II
Cherrylyn B.
Congowan
– Revenue
Collection Clerk II
Salvacion C.
Balasi
– Revenue
Collection Clerk II
Lalaine C.
Soriano
– Revenue
Collection Clerk II
Aldrin D.
Cawating
– Revenue
Collection Clerk II
Peter Carlo A.
Ocon
– Revenue
Collection Clerk II
Noel S. Annaway,
Jr.
– Revenue
Collection Clerk II
Johanah
Kathleen C.
Garay
– Revenue
Collection Clerk II
Mary Amor D.
Alanzalon
– Revenue
Collection Clerk II
Jean L. Bantiles
– Revenue
Collection Clerk II
Alberto G.
Dalupan Jr.
– Revenue
Collection Clerk II
May G. Mayordo
– Revenue
Collection Clerk II
Michelle Jane L.
Bayan
– Revenue
Collection Clerk II
Alfredo P.
Pugong, Jr.
– Revenue
Collection Clerk II
Carol D.
Fernandez
– Revenue
Collection Clerk II
Analyn R. Gapuz
– Revenue
Collection Clerk II
Alwin Dire D.
Marrero
– Revenue
Collection Clerk II
Ronald Allan V.
Javier
– Revenue
Collection Clerk II
Hazel B. Lazaro
– Revenue
Collection Clerk II
Andres G.
Zamoranos, Jr.
– Parking Aide I
Edwin S. Esteron
– Admin. Aide III
Marlon C.
Urmaza
– Admin. Asst. V
Garry G.
Lumasang
– Admin. Asst. V
TOTAL: None 12 minutes
END OF TRANSACTION
END OF TRANSACTION
Service 24. Indorsement for Special Permit for Promotional Activities in the City Market
Indorsement issued to individuals or companies/entities who are given authorization/permission to
promote their products or services in designated areas in the City Market of Baguio.
Office or Division City Treasury Office - Market Division
Classification Simple
Type of transaction G2C - Government to Client
Who may avail Individuals/entities with promotional products and services
CHECKLIST OF WHERE TO SECURE
REQUIREMENTS
1. Letter of intent (2 copies) Client copy
2. CTO Form 1-A (1 copy) City Treasury Office - Market Division
3. Health Certificate (if necessary) Health Services Office
(1 copy)
AGENCY PROCESSING PERSON
CLIENTS STEPS FEES TO BE PAID
ACTION TIME RESPONSIBLE
1. Submit letter of 1.1 Receive None 1 minute Joan I. Obillo
intent and details request letter – Admin. Aide VI
of proposed (Cash Clerk II),
activity Igmar S. Pudsoc
- Admin. Aide VI
(Cash Clerk II), Joel
V. Fernandez
– Admin. Aide III,
Lydia A. Fagsao
– Admin. Aide III,
Gemma D.
Nepomuceno
– Admin. Aide III,
Rogelio S. Dela
Rosa
– Ticket Checker
2. Fillout Special 2.1 For None 1 minute Joan I. Obillo
Permit application approved – Admin. Aide VI
(CTO-Form 1-A) request, (Cash Clerk II),
issue CTO Igmar S. Pudsoc
Form 1-A to - Admin. Aide VI
client. (Cash Clerk II), Joel
V. Fernandez
– Admin. Aide III,
Lydia A. Fagsao
– Admin. Aide III,
Gemma D.
Nepomuceno
– Admin. Aide III,
Rogelio S. Dela
Rosa
– Ticket Checker
3. Pay required 3.1 Encode None 2 minutes Michael C.
fees (Promotion in system or Almodovar
use of market CTO-BOSS – Revenue
space, Market and print Collection Clerk II,
Certificate). official Jean L. Bantiles
receipt. – Revenue
Collection Clerk II,
Michelle Jane L.
Bayan
– Revenue
Collection Clerk II,
Gerald B. Cabasag
– Revenue
Collection Clerk II,
Aldrin D. Cawating
– Revenue
Collection Clerk II,
Analyn R. Gapuz
– Revenue
Collection Clerk II,
Gilbert B. Habon
– Revenue
Collection Clerk II,
Cresencia L. Kigis
– Revenue
Collection Clerk II,
Hazel B. Lazaro
– Revenue
Collection Clerk II,
Francis Paul
L.Lumba
– Revenue
Collection Clerk II,
Peter Carlo A. Ocon
– Revenue
Collection Clerk II,
Mark Jason R. Picart
– Revenue
Collection Clerk II,
Alfredo P. Pugong,
Jr.
– Revenue
Collection Clerk II,
Marilyn O. Valdez
– Revenue
Collection Clerk II,
Iris Mae C. Pilien
– Market Supervisor
I
3.2 Collect Php 50.00 and Php 2 minutes Michael C.
Payment and 125.00/sqm/day Almodovar
countersign (BCMA RES 004- – Revenue
CTO Form 1- 2017) Collection Clerk II,
A (clearance) Jean L. Bantiles
– Revenue
Collection Clerk II,
Michelle Jane L.
Bayan
– Revenue
Collection Clerk II,
Gerald B. Cabasag
– Revenue
Collection Clerk II,
Aldrin D. Cawating
– Revenue
Collection Clerk II,
Analyn R. Gapuz
– Revenue
Collection Clerk II,
Gilbert B. Habon
– Revenue
Collection Clerk II,
Cresencia L. Kigis
– Revenue
Collection Clerk II,
Hazel B. Lazaro
– Revenue
Collection Clerk II,
Francis Paul
L.Lumba
– Revenue
Collection Clerk II,
Peter Carlo A. Ocon
– Revenue
Collection Clerk II,
Mark Jason R. Picart
– Revenue
Collection Clerk II,
Alfredo P. Pugong,
Jr.
– Revenue
Collection Clerk II,
Marilyn O. Valdez
– Revenue
Collection Clerk II,
Iris Mae C. Pilien
– Market Supervisor
I