Unit-5 TC(BAS-301)
Unit-5 TC(BAS-301)
RESEARCH
TECHNICAL
COMMUNICATION
(BAS-301/401)
B.TECH 2ND YEAR
UNIT– 5
UNITEDCOLLEGEOFENGINEERING&RESEARCH,NAINI,PRAYAGRAJ(DR.A.P.JABDULKA
LAMTECHNICALUNIVERSITY,LUCKNOW)
(FormallyUttarPradeshTechnicalUniversity)
BY-
DR. SHWETA SINGH
MS. ANJALI MAURYA
Unit 5
By creating valuable content that educates users and answers their most pressing questions,
you will draw prospects straight to your website through search engines.
Content does a lot more for your brand than generate more leads & sales. Regularly releasing
high-quality content will also:
Content Creation –
What is content creation ?
Content creation is a very creative and innovative process, that involves following steps –
• Identifying a new topic on which you want to write..
• Deciding which form you want the content to take(in form of blogs, you tube, email, podcast and
the like....
• formalizing your strategy
• Ultimately produce the content...
• Hence we may say that content creation is the process of creating various forms of media, that
appeal to your target audience. It needs planning, designing and sharing digital content on social
platform.
Goal of content creation -
• To engage and connect the audience
• To inform, update and upgrade the audience.
• To instruct the audience.
• To convince and persuade the audience.
• To motivate, influence and inspire the audience.
• To entertain the audience.
• Besides these, good content builds brand awareness, engagement, loyalty and helps achieving
marketing goals in the digital era.
What is E-Mail?
E-Mail is the full form of electronic mail. It is a kind of message, sent through the internet.
History of E-Mail - The first e-mail was created by Ray Tomlinson in 1971.In 1776, Queen Elizabeth sent
an email and became the first monarch to do so.
What is Webinar?
The word webinar is a blend of web and seminar. A webinar is an interactive online event, where a
group of participants can listen to a speaker, who delivers a presentation or seminar, by sharing their
remote screen.
History of webinar – The Webinar started in 1996.
Podcast
What is Podcast?
A podcast is a digital audio program consisting of a series of audio episodes, that one can download or
stream from the internet.
History of Podcast - In its earliest form, it was called audio blogging. In 2004,Ben Hamersley first
used the term podcast to describe this content.
Types of Podcasts –
• Interview podcast
• Conversational (co-hosted) podcast
• Educational podcasts,
• Podcastshave becomeapopularmedium forsharing information,entertainment, motivation,
and stories, biographies, autobiographies.
Blogs
What is a blog?
A Blog (short for “web-blog”) is an online journal or informational website run by an individual, group,
or corporation that offers regularly updated content about a topic. It presents information in reverse
chronological order and it's written in an informal or conversational style.
Blogs are sources of providing rich information and gradation of knowledge. A blog post should be
entertaining, inspiring, and informative.
History of Blogs- The first blog is believed to be Links. net. It was created by Justin Hall
in 1994.Since the term blog was not yet used, so he simply called it his personal homepage.
Credit of being India's first professional blogger goes to Amit Agarwal.
Types of Blogs -
• Food blog
• Travel blog
• Business blog
• News blog
• Movie blog
• Personal Blog
• Political Blog and the like....
What are Social Media Ethics- Social media ethics refer to a set of moral principles and guidelines that
govern the behavior of individuals and organizations while using social media platforms. These ethics
are designed to ensure that users of social media platforms conduct themselves in a responsible,
respectful, and ethical manner.
Some of the elements that should be taken into consideration while using Social Media are:-
1-Transparency-Transparency is essential, in business and life. Ethically speaking, you should always
share information that you feel will help others. From the point of view of etiquettes, you should always
say who you are, mention your affiliations, and be clear about your intentions. That is proper behavior.
2. Privacy - Privacy is one's right. User's privacy should be maintained. It is must to seek user's concern
before publishing their personal information. Their dignity should not be disturbed in any case.
3. Respect- Users should be given proper respect. Harsh and rough language, negative criticism, abusive
and offensive language, attitude and behavior should be avoided strictly. Be respectful and polite
instead.
4. Authenticity-Ethical social media marketing requires honesty and authenticity. Avoid tactics like
inflating follower counts or using fake reviews. Provide accurate information and be transparent when a
product has risks for children. Supporting businesses withfair practices is valued by consumers.
5. Accountability- Users of social media platforms should be accountable for their actions.
and should be prepared to accept the consequences of their behavior.
6. Clarity- Content should be clear. There should not be any ambiguity. Expressions should be clear in
one go. There should not be any hidden meaning or double meaning in it.
7-Brevity- Content should be concise and brief. We should be direct and short in whatever we are
expressing.
8-Do not Compromise data- Buying and using user data to fuel your social media marketing campaigns
is an ethical gray area. But never reveal or exploit personal data through social media. That’s very bad
business ethics. Instead, try to build your audience and followers organically so that you can build up a
strong market for your business.
9- Be Unbiased – Eliminate biased, and inclined approach. Maintain an even and balanced presence
online. This means steering away from sharing any political, cultural, or religious preferences, or
opinions. By nature, these are sensitive topics. One potentially biased tweet can cause your brand to
lose many followers and customers.
10- Get to know your audience - Designing and implementing a successful marketing campaign is about
knowing who your target audience is, what their needs, requirements, priorities, and interests are.
Demographics inform the type of content that you’ll share. This will result in a higher likelihood of
engagement. Most people think of online content, they tend to think of blogs, but that’s only the tip of
the iceberg. In addition to blogs, there are whitepapers, eBooks, videos, infographics, podcasts,
webinars, case studies, social media posts, and many others.
Some other Tact's, to make effective ethical use of Social Media by Text and techniques-
1-Be careful with humor and sarcasm. Healthy humor should be introduced. The tone and
manner should not be fake and sarcastic.
2-Dont overuse of signatures, watermarks, and taglines.
3-Do not use all capital letters while typing.
4-Do not be too formal or too informal. Maintain a moderate approach.
5. Do not use fake or false thumbnails, titles.
(3) Achievers -The Achiever, is apersonality type focused on accomplishments and success.
• They are competitive and able to tolerate a lot of stress.
• They are painstaking, anxious, systematic, and conscientious people.
• They seek out challenges. Challenges for them are like opportunities.
• They are goal-oriented and ambitious. They perform work, going out of the box, in a highly
creative, original, and innovative way.
(4) Romantics–
• They are creative by nature.
• They have uniqueness.
• They are always cheerful however hard, tough, and unmanageable the circumstances may be.
• They love work. Working for them is not a burden. Rather it soothes them, re-energizes them,
and with refreshing energy, they do it with full perfection and taking full interest and zeal.
The DISC model is based on two foundational observations about how people normally
behave:
i. Outgoing vs. reserved: This trait describes each person’s “internal motor” or pace.
Some people engage their motor quickly and others tend to engage their motor more
slowly.
ii. Task-oriented vs. people-oriented: This trait describes individuals’ external focus that
guides them. Some people focus on getting things done, while others are more tuned into the
people around them
D I S C
Main Outgoing and task- Outgoing and Reserved and Reserved and task-
observations oriented people-oriented people-oriented oriented
The superego: internalizes societal rules and morals. The superego tries to perfect and civilize our
behavior. It suppresses all the id's unacceptable urges and struggles to make the ego act upon
idealistic standards rather than on realistic principles. The superego is present in the conscious,
preconscious, and unconscious.
The ego: mediates between the demands of the id, the superego, and reality. The ego functions in the
conscious, preconscious, and unconscious mind. The term ego, actually is often used informally to
suggest that someone has an inflated sense of self. However, ego in personality has a positive effect. It
is the part of your personality that keeps you grounded in reality and prevents the Id and superego
from pulling you too far towards your most basic urges.
Having a strong ego means having a strong sense of self awareness.
Swami Vivekanand says, "The greatest sin is to think yourself weak.“ He also says "All power is within
you; you can do anything and everything. Believe in that, do not believe that you are weak.“
He also says, “You cannot believe in God until you believe in yourself.“
Hence Swami Vivekanand opines that each soul is potentially divine. The goal is to manifest this
Divinity within by controlling nature, external and internal. Do this either by work, or worship, or
mental discipline, or philosophy- by one, or more, or all of these- and be free. So, Swami
Vivekananda's personality development starts from the mind, not
from the body.
According to Swami Vivekanand, the mind acts as our enemy, whereas a trained mind acts as our
friend.
Swami Vivekanand gave three golden rules-
(1) Who is helping you- do not ever forget them.
(2) Who is loving you- do not hate them.
(3) Who is believing you- do not cheat them.
Intellectual Self- Swami Vivekanand says, "Fill the mind with high thoughts, highest ideals, place them
day and night and out of that will come great work.“
Man has been gifted with the wit and intellect. This gift, according to Swami Vivekanand, should be
properly cultivated and nurtured.
It can be nurtured and stimulated by reading good literature, biographies,
science and fiction.
Blissful Self- It is also known as Anandmay Kosh. It is the ultimate goal of mankind. He, who has reached
this stage can face the world with a smile and be a perfect personality.
Carl Jung is a Swiss psychologist (1875-1961), who is best known for analytical
theory and the two compartments of the unconscious.
Carl Jung believed that there are four functions that control the way, people view and act in the world.
These functions are - thinking, feeling, sensation, and intuition.
Extroversion: Often associated with an outgoing, talkative personality. However, Jung refers to
extroversion as moving one's energy to the external world, outside of the self.
Introversion: Often associated with a quiet, reflective personality. Jung refers to introversion as moving
one's energy internally, within the self.
Personality Assessment
Scoring: If you answered mostly A, you may lean towards Extraversion (E). If you answered mostly B,
you may lean towards Introversion (I).
Sensing (S) vs. Intuition (N)
• Do you prefer to focus on the basic information you take in (S), or do you prefer to interpret and
add meaning (N)?
• This dichotomy describes how people gather and perceive information.
• Sensing-dominant people tend to prefer to focus on facts and details and perceive the world
around them through their five senses.
• Intuition-dominant types are more abstract in their thinking, focusing on patterns, impressions,
and future possibilities.
Test
• When learning something new, do you prefer:
A. Step-by-step instructions B. A broad overview of concepts
• In decision-making, do you rely more on:
A. Past experiences and concrete facts B. Potential future outcomes and abstract theories
• Which word appeals to you more:
A. Practical B. Imaginative
Scoring: If you answered mostly A, you may lean towards Sensing (S). If you answered mostly B, you
may lean towards Intuition (N).
Test
• When making a difficult decision, do you prioritize:
A. Logical analysis and objective facts B. The impact on people involved and personal values
• In a debate, are you more concerned with:
A. Winning the argument with sound logic B. Maintaining harmony and considering all
perspectives
• Which word do you identify with more:
A. Objective B. Empathetic
Scoring: If you answered mostly A, you may lean towards Thinking (T). If you answered mostly B, you
may lean towards Feeling (F).
There are 16 personality types in the MBTI.
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