Foreign Transfers

CIMB Clicks App

Step-by-Step Guide
January 2024
FORWARD Together
Table Of Contents
Foreign Transfers
01 Entry point to Foreign Fund Transfer

Foreign Telegraphic Transfers

02 Remit using Foreign Telegraphic Transfers

SpeedSend (Credit to Account)

03 Remit using SpeedSend and Credit Account

04 SpeedSend (Cash Collection)

Remit Using SpeedSend and Collect Cash

05 SpeedSend Important Information

2
01 Foreign Transfers

<Specify Data Classifications one of the following:

1) Highly Confidential 2) Confidential 3) Proprietary/Internal Use Only>
3
 Foreign Transfers CIMB Clicks App Step-by-Step Guide

Login to CIMB Clicks (App)

01 Open CIMB Clicks App

02 Login with your User ID

& Password.

2
 Proprietary of CIMB

Foreign Transfers CIMB Clicks App Step-by-Step Guide

Selection of Foreign Transfers

01 Select “Transfer”

Select “Foreign
02 Transfers”
1

5
 Proprietary of CIMB

Foreign Transfers CIMB Clicks App Step-by-Step Guide

Foreign Transfers Main page

Select “Send To” Details

o Country - Select the country you
1 1 would like to send the funds to
2 2 o Receiving Currency – Select the
Currency you would like the
beneficiary to receive in.
Fill in “Amount” Details
3 o Send Currency -Select the currency
you would like to send from
3
4 o Send amount –Enter the selected
4 currency amount you would like to
send
Select “Transfer Type”
5 6
5 o Transfer To Account - Select if you
would like the beneficiary to receive
the fund into his/her account
6 o Cash Collection- Select if you would
like the beneficiary to receive the
funds in cash. Refer to Section
6
04.
 Proprietary of CIMB

Foreign Transfers CIMB Clicks App Step-by-Step Guide

Remittance Products Offered

Select Product Preference
1 o Select your preferred mode of
transfer whether SpeedSend or
Foreign Telegraphic Transfer. If
select SpeedSend, refer to Section
03 for Step Guide.
1
“Proceed button”
2
o Clicks on Proceed button to go to
next page

2
 Foreign Telegraphic
02 Transfer

8
 Proprietary of CIMB

Foreign Telegraphic Transfer CIMB Clicks App Step-by-Step Guide

Customer declaration (1 of 2)
Fill in “Declaration” Details

1 “Sender Status”
1 o Please select your residency status

2 2 “Beneficiary Status”
o Please select Beneficiary Residency
status
3
3 “Beneficiary Relationship”
4 o Please select your relationship to the
Beneficiary. There may be further
drop-down menu
5
4 “Purpose of payment”
o Select purpose of payment from 7
categories in the drop down list and
continue with sub purpose code
selection

Continue with more information in the next page 5 “Select type of “Purpose of payment””
o Please select the appropriate
purpose of payment for your transfer
 Proprietary of CIMB

Foreign Telegraphic Transfer CIMB Clicks App Step-by-Step Guide

Customer declaration (2 of 2)
Accepting Terms & Conditions
“Accept or Reject declaration”
6 o Read the Declaration and select “Yes”
to indicate read and understood the
declaration to proceed

“Terms and Conditions & Declaration

7 link”
o Please click on the link to view and
read both TnC & Declaration

8 “Proceed Button”
o Click on Proceed button to go to next
6
page
7

8
 Proprietary of CIMB

Foreign Telegraphic Transfer CIMB Clicks App Step-by-Step Guide

Recipient Details
Fill in Details
1 “Recipient Name”
o Please enter or select the
1 Beneficiary name from Favorite list

“NRIC/Passport/Business registration
2 2
No”
o Please enter Beneficiary
3 identification No

“Mobile No.”
4 3
o Please enter Beneficiary Mobile
number . Note: Only digits are
accepted (e.g. 0123456789)

“Enter Beneficiary Address 1,2, 3”

4
o Please enter beneficiary addresses
5
5 “Enter Beneficiary Postcode ”
o Please enter Beneficiary postcode
6
Continue with more information in the next page 6 “Enter Beneficiary Country”
o Please select Beneficiary Country
 Proprietary of CIMB

Foreign Telegraphic Transfer CIMB Clicks App Step-by-Step Guide

Recipient Bank Details

Fill in Details (con’t)
“Beneficiary Account Np./
1
International Bank A/C No. (IBAN)”
o Please key in account number to
receive the fund
1
2 “Beneficiary Bank Name”
2 o Please enter Receiver Bank
Account name

3 ““Beneficiary Bank Address 1,2, 3”

3
o Please enter Receiver Bank address

4 Beneficiary Postcode ”
o Please enter Receiver Bank
postcode
4
Beneficiary Country”
5
o Please select Receiver Bank
5 Country

Continue with more information in the next page

 Proprietary of CIMB

Foreign Telegraphic Transfer CIMB Clicks App Step-by-Step Guide

Applicant / Sender information

Fill in “From” Details
1 “From Account”
o Please select your preferred
account to transfer the fund

2 “Enter Sender Contact Number”

o Please enter sender contact
number. Note: Only digits are
accepted “(e.g. 0123456789

3 Please review the Total Amount

“Transfer Money”
4
1 o Clicks on Transfer Money button to
go to next page
2

4
 Proprietary of CIMB
Foreign Telegraphic Transfer CIMB Clicks App Step-by-Step Guide

Confirmation Page (1 of 4)

Foreign Telegraphic Transfer

Confirmation
1 1 Please scroll and review all beneficiary
transaction details to ensure its accurate
before submitting the transaction.

Review the amount you wish to send in

2 local currency and foreign currency to
ensure the information shown is correct
2
3 Review exchange rate

4 Final Amount inclusive of Bank Charges

3
5 “Approve button”
o Click on Approve button to submit
4 your transaction for processing

Continue with more information in the next page 14

 Proprietary of CIMB

Foreign Telegraphic Transfer CIMB Clicks App Step-by-Step Guide

Acknowledgement Page

Foreign Telegraphic Transfer

Acknowledgement
1 3
Acknowledgement Page

4 5 1 o Display successful transfer

submission for processing with
reference number
2
6
2 o Display Beneficiary Details
3 o Display amount in local currency
& foreign currency

4 o Display exchange rate use for

currency conversion

5 o Click on Share button to save

your transaction receipt in PDF

6 o Final amount paid including bank

charges 15
 SpeedSend
03 (Transfer to Account)

16
 Proprietary of CIMB

SpeedSend CIMB Clicks App Step-by-Step Guide

Product Selection for Transfer to Account

Select Product Preference
1 “Speedsend”
o Please select SpeedSend
1
“Proceed button”
o Clicks on Proceed button to go to
2 next page

2
 Proprietary of CIMB

SpeedSend CIMB Clicks App Step-by-Step Guide

Customer declaration (1 of 2)
Fill in “Declaration” Details

1 “Sender Status”
1 o Please select your residency status

2 2 “Beneficiary Status”
o Please select Beneficiary Residency
status
3
3 “Beneficiary Relationship”
4 o Please select your relationship to the
Beneficiary. There may be further
drop-down menu
5
4 “Purpose of payment”
o Select purpose of payment from 7
categories in the drop down list and
continue with sub purpose code
selection

Continue with more information in the next page 5 “Select type of “Purpose of payment””
o Please select the appropriate
purpose of payment for your transfer
 Proprietary of CIMB

SpeedSend CIMB Clicks App Step-by-Step Guide

Customer declaration (2 of 2)
Accepting Terms & Conditions
“Accept or Reject declaration”
6 o Read the Declaration and select “Yes”
to indicate read and understood the
declaration to proceed

“Terms and Conditions & Declaration

7 link”
o Please click on the link to view and
read both TnC & Declaration

8 “Proceed Button”
o Click on Proceed button to go to next
6
page
7

8
 Proprietary of CIMB

SpeedSend CIMB Clicks App Step-by-Step Guide

Beneficiary information
Fill in “Beneficiary Details”
1 “Recipient Name”
o Please enter or select Beneficiary
name from Favourite list
1
2 “Beneficiary ID Type”
o Please select type of Beneficiary ID
2
3 “Beneficiary ID No”
o Please enter Beneficiary
3 identification No
“Destination Country”
4 4
o Please select Destination Country

Continue with more information in the next page

 Proprietary of CIMB

SpeedSend CIMB Clicks App Step-by-Step Guide

Beneficiary information
Fill in “Beneficiary Bank” Details
1 “Enter or Select Destination Bank”
o Enter or select Beneficiary Bank to
1 receive the fund
“Enter Beneficiary Account No/IBAN
2 IMPORTANT 2 No”
In the ‘Enter Beneficiary Account No/IBAN No’ field, you must o Please key in Beneficiary account
only insert the account number of the beneficiary – numbers only. number to receive the fund
Please refer to SpeedSend important information for more details.
*Do not key in SORT/ACH/BSB code into the account number field
Fill in “Sender Details”
3
3 “Payment From”
o Please select your preferred account
4 to transfer the funds

4 “Transfer Method”
o Defaulted to Credit to Account
5
5 Please review the Total Amount
6
6 “Transfer Money”
o Clicks on Transfer Money button to
go to next page
 Proprietary of CIMB
SpeedSend CIMB Clicks App Step-by-Step Guide

Confirmation Page

SpeedSend Confirmation

1 Please scroll and review all beneficiary

1 transaction details to ensure its accurate
before submitting the transaction.

2 Review the amount you wish to send in

2 local currency and foreign currency to
ensure the information shown is correct
3 3 Review exchange rate

4 4 Final Amount inclusive of Bank Charges

5 “Approve button”
o Click on Approve button to submit
your transaction for processing
5

22
 Proprietary of CIMB

SpeedSend CIMB Clicks App Step-by-Step Guide

Acknowledgement Page
SpeedSend Acknowledgement
Acknowledgement Page
1
1 o Display successful transfer
3 submission for processing with
reference number

4 2 o Display Beneficiary Details

3 o Display Sender Details
2 5
4 o Click on Share button to save
your transaction receipt in PDF
6
5 o Display amount in local currency
& foreign currency
7
6 o Display exchange rate use for
currency conversion

7 o Final amount paid including bank

charges 23
 SpeedSend
04 (Cash Collection)

24
 Proprietary of CIMB

SpeedSend Cash Collection CIMB Clicks App Step-by-Step Guide

Cash Collection selection

Select “Transfer Type”

1 Cash Collection
1 o Click on Cash Collection button

2 “SpeedSend”
4 o Please select SpeedSend

2
3 Proceed button
o Click on Proceed button to go to
next page

Alert Message
4 “Alert”
o An alert will be shown if the
country selected do not have Cash
3 Collection services

Continue with more information in the next page

 Proprietary of CIMB

SpeedSend Cash Collection CIMB Clicks App Step-by-Step Guide

Customer declaration (1 of 2)
Fill in “Declaration” Details

1 “Sender Status”
1 o Please select your residency status

2 2 “Beneficiary Status”
o Please select Beneficiary Residency
status
3
3 “Beneficiary Relationship”
4 o Please select your relationship to the
Beneficiary. There may be further
drop-down menu
5
4 “Purpose of payment”
o Select purpose of payment from 7
categories in the drop down list and
continue with sub purpose code
selection

Continue with more information in the next page 5 “Select type of “Purpose of payment””
o Please select the appropriate
purpose of payment for your transfer
 Proprietary of CIMB

SpeedSend Cash Collection CIMB Clicks App Step-by-Step Guide

Customer declaration (2 of 2)
Accepting Terms and Conditions
“Accept or Reject declaration”
6 o Read the Declaration and select “Yes”
to indicate read and understood the
declaration to proceed

“Terms and Conditions & Declaration

7 link”
o Please click on the link to view and
read both TnC & Declaration

8 “Proceed Button”
o Click on Proceed button to go to next
6
page
7

8
 Proprietary of CIMB

SpeedSend Cash Collection CIMB Clicks App Step-by-Step Guide

Beneficiary information
Fill in “Beneficiary Details”
1 “Recipient Name”
1 o Please enter or select Beneficiary
name from Favourite list
2 “Beneficiary Gender”
2
o Please select Male or Female
3 “Beneficiary ID Type”
3
o Please select type of Beneficiary ID
4 4 “Beneficiary ID No”
o Please enter Beneficiary
5 identification No

5 “Destination Country”
o Please select Destination Country

Continue with more information in the next page

 Proprietary of CIMB

SpeedSend Cash Collection CIMB Clicks App Step-by-Step Guide

Beneficiary information
Fill in “Sender Details”
1 “Payment From”
o Please select your preferred account
to transfer the funds

2 “Transfer Method”
o Defaulted to Cash Collection

3 Please review the Total Amount

1
4 “Transfer Money”
o Clicks on Transfer Money button to
2 go to next page

4
 Proprietary of CIMB
SpeedSend Cash Collection CIMB Clicks App Step-by-Step Guide

Confirmation Page

SpeedSend Confirmation

1 Please scroll and review all beneficiary

transaction details to ensure its accurate
before submitting the transaction.
1
Review the amount you wish to send in
2 local currency and foreign currency to
2
ensure the information shown is correct

3 Review exchange rate

3
4 Final Amount inclusive of Bank Charges
4
5 “Approve button”
o Click on Approve button to submit
your transaction for processing

5
30
 Proprietary of CIMB

SpeedSend Cash Collection CIMB Clicks App Step-by-Step Guide

Acknowledgement Page
SpeedSend Acknowledgement
Acknowledgement Page
1 4
1 o Display successful transfer
submission for processing with
5 reference number. Tracker No.
will be sent via SMS
3
7 2 o Display Beneficiary Details
6
2 3 o Display Sender Details

4 o Display amount in local currency

& foreign currency

5 o Display exchange rate use for

currency conversion

6 o Final amount paid including bank

charges

7 o Click on Share button to save

31
your transaction receipt in PDF
 SpeedSend
05 (Important Information)

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 Proprietary of CIMB

SpeedSend Important Information

Servicing Countries
Country/ Corridor Payout Account Credit Cash Collection
currency
Australia AUD √ X
Transaction Limit
Bangladesh BDT √ √
√
Cambodia USD X
Maximum Payout = USD5,000 Up to RM50,000
Hong Kong HKD √ X
India INR √ X
per customer, per day*
√
Indonesia IDR √
Maximum payout = IDR25mil
Laos USD X √ * CIMB Clicks & CIMB OCTO - Transaction limit up to
RM50,000 per customer per day for all payment purposes.
Nepal NPR √ √
√
Philippines PHP √
Maximum payout = PHP50,000
Singapore SGD √ X
Sri Lanka LKR √ √
√
Thailand THB √
Non-CIMB Account = Up to THB49,999
United Kingdom GBP √ X
USA USD √ X
VND /
Vietnam X √
USD
Europe
Austria | Belgium | Denmark|
France | Finland| Germany| EUR √ X
Ireland |Italy | Netherlands|
Norway| Portugal | Spain
 SpeedSend Important Information
Example of IBAN used in European countries
What is an IBAN (International Bank Account Number)?
• IBAN is a standard way of uniquely identifying an account for the purpose of improving the efficiency and speed of cross-border European Union payments. The length of IBAN can go up to 28 digits
starting with a 2-letter country code, specific to each country.
• The kk after the two-character ISO country code represents the check digits calculated from the rest of the IBAN characters. If it is a constant for the country concerned, this will be stated in the
Comments column. This happens where the BBAN has its own check digits that use the same algorithm as the IBAN check digits.
• The BBAN format column shows the format of the BBAN part of an IBAN in terms of upper case alpha characters (A–Z) denoted by "a", numeric characters (0–9) denoted by "n" and mixed case
alphanumeric
• characters (a–z, A–Z, 0–9) denoted by "c". For example, the Bulgarian BBAN (4a,6n,8c) consists of 4 alpha characters, followed by 6 numeric characters, then by 8 mixed-case alpha-numeric characters.
• Descriptions in the Comments field have been standardised with country specific names in brackets. The format of the various fields can be deduced from the BBAN field.

No Country IBAN No Country IBAN

1 Austria (20 digits) : AT61 1904 3002 3457 3201 7 Ireland (22 digits) : IE29 AIBK 9311 5212 3456 78

2 Belgium (16 digits) : BE68 5390 0754 7034 8 Spain (24 digits) : ES80 2310 0001 1800 0001 2345

3 Denmark (18 digits) : DK50 0040 0440 1162 43 9 Italy (27 digits) : IT60 X054 2811 1010 0000 0123 456

4 Finland (18 digits) : FI21 1234 5600 0007 85 10 Netherlands (18 digits) : NL91 ABNA 0417 1643 00

5 France (27 digits) : FR14 2004 1010 0505 0001 3M02 606 11 Norway (15 digits) : NO93 8601 1117 947

6 Germany (22 digits) : DE89 3704 0044 0532 0130 00 12 Portugal (25 digits) : PT50 0002 0123 1234 5678 9015 4

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 Proprietary of CIMB

SpeedSend Important Information

EU Countries IBAN information

IBAN – More information
EU Countries
IBAN is applicable for EU corridors only!
Transfer to Account Option Selected 1 For EU countries, please fill in
Sample of IBAN
Account No./IBAN No. as per
No. Country IBAN
sample shown
1 Spain ESkk bbbb gggg xxcc cccc cccc

2 Portugal PTkk bbbb ssss cccc cccc cccx x

3 France FRkk bbbb bggg ggcc cccc cccc cxx

4 Italy ITkk xaaa aabb bbbc cccc cccc ccc

5 Germany DEkk bbbb bbbb cccc cccc cc

6 Belgium BEkk bbbc cccc ccxx IBAN characters

7 Denmark DKkk bbbb cccc cccc cc First 2 letters = country code

8 Ireland IEkk aaaa bbbb bbcc cccc cc k = IBAN check digits

9 Netherlands NLkk bbbb cccc cccc cc b= National bank code

10 Finland FIkk bbbb bbcc cccc cx s = Branch code

11 Austria ATkk bbbb bccc cccc cccc C =Account number

1
12 Norway NOkk bbbb cccc ccx X = National check digits

For more information of other countries, please refer to next page

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 Proprietary of CIMB

SpeedSend Important Information

UK, USA & Australia Beneficiary Account No & Bank Branch Name

UK, USA & Australia

The numbers in this drop down refers to:

UK - SORT Code
USA - ACH Code
Australia- BSB Code
IMPORTANT
In the ‘Beneficiary Account No/IBAN No’ field, you must
only insert the account number of the beneficiary –
numbers only.
*Do not key in SORT/ACH/BSB code into the account number field
THANK YOU