ORAL COM NOTES
ORAL COM NOTES
5.FEEDBACK
1. Negative mood: When individuals are in a
It refers to responses from the receiver negative mood, such as feeling angry, sad, or
or the audience.
frustrated, it can affect their ability to
The responsive message given by the
communicate effectively. They may be more
receiver.
Feedback can be verbal, non-verbal, or prone to misinterpretation, have difficulty
written. expressing themselves clearly, or be less
receptive to others' perspectives.
Barriers in the communication Process
2. Defensive attitude: Individuals with a
Communication barriers is an aspect or defensive attitude may be resistant to new
condition that interfere with the exchange ideas ideas or feedback. They may perceive any
among people. criticism as a personal attack, leading to a
breakdown in communication and hindering the
There are four types of barriers:
exchange of information or collaboration.
1. Psychological barriers: These are 4. Poor relationships: Negative or strained
barriers that arise from the mental state
relationships between individuals can
or mindset of individuals involved in
communication. significantly impact communication. Trust
2. Environmental barriers: These barriers issues, unresolved conflicts, or a lack of rapport
refer to external factors in the physical can create barriers, making it difficult to
environment that can hinder establish open and honest dialogue.
communication.
3. Semantic barriers: These barriers arise It is important to be aware of these
from differences in the meanings psychological and attitudinal barriers and work
assigned to words or symbols by towards overcoming them through active
different individuals or groups.
listening, empathy, open-mindedness, and
4. Cultural barriers: These barriers occur
when people from different cultures fostering positive relationships.