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DOCUMENTATION for
HEALTH RECORDS
Second Edition
Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Home Health. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Home Health Payment Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Standard Core Assessment Tool—OASIS . . . . . . . . . . . . . . . . . . . . 345
Hospice Conditions of Participation. . . . . . . . . . . . . . . . . . . . . . . . 345
Hospice Core Assessment Tool—HIS . . . . . . . . . . . . . . . . . . . . . . . 346
Increasingly Complex Organizations . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Government Influences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Office of Inspector General Oversight . . . . . . . . . . . . . . . . . . . . . . 347
Comprehensive Error Rate Testing (CERT). . . . . . . . . . . . . . . . . . . 348
The Medicare Home Care Benefit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348
Documentation of Eligibility of the Provider . . . . . . . . . . . . . . . . . 349
Home Health under the Care of a Physician. . . . . . . . . . . . . . . . . . 349
Home Confinement (Homebound Status). . . . . . . . . . . . . . . . . . . 350
Skilled Services Requirement for Benefit Eligibility . . . . . . . . . . . . . 351
First Visit Criteria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Intermittent or Part-Time Nursing. . . . . . . . . . . . . . . . . . . . . . . . . 352
Home Health Prospective Payment System . . . . . . . . . . . . . . . . . . 352
The Medicare Hospice Benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Provision of Care under the Medicare Hospice Benefit and
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Payment System for Hospice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Home Health and Hospice Record Content . . . . . . . . . . . . . . . . . . . . . 358
Intake/Referral. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Home Care and Hospice Assessment Information. . . . . . . . . . . . . . . . . 361
Home Care and OASIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Hospice and Assessment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Home Health Plans of Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Hospice Plans of Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Hospice Clinical and Progress Notes . . . . . . . . . . . . . . . . . . . . . . . 366
Home Health Clinical Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Dietary and Nutritional Information . . . . . . . . . . . . . . . . . . . . . . . 367
Bereavement Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Progress Notes and the Discharge Transfer Record . . . . . . . . . . . . 367
Medicare Home Care Surveys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Online Appendices
Available at http://www.ahimapress.org/fahrenholz5542/.
Cheryl Gregg Fahrenholz, RHIA, CCS-P, is the president of Preferred Healthcare Solutions,
LLC, and has more than 30 years of experience working with healthcare facilities, physicians, and
their staff. Her consulting services include revenue cycle integrity management, ICD-10 impact
analysis, multispecialty audits related to documentation and coding, Charge Description Master
(CDM) reviews, Clinical Documentation Improvement (CDI) audits, operational and financial
assessments, coding sessions for physicians and staff, charge capture and charge process redesign,
denial audits, risk and sanction analysis, compliance plan evaluations, electronic health record
selection and implementation, forensic auditing and litigation support, expert testimony, along
with interim or retainer professional support and customized project work.
Before establishing her own consulting firm in 1998, Gregg Fahrenholz served as the direc-
tor of Documentation, Coding and Reimbursement at the Primary Care Networks of Premier
Health Network and as the manager of Information Management at Miami Valley Hospital. Gregg
Fahrenholz holds a bachelor of science in health information management (HIM) from Bowling
Green State University and is an AHIMA-approved ICD-10 trainer.
Gregg Fahrenholz is a nationally recognized speaker on the topics of revenue cycle, documenta-
tion, coding, and compliance. She has published extensively at the national level through books and
peer-reviewed articles on revenue cycle integrity, documentation, and coding. She has co-chaired
AHIMA’s Practice Councils for both the Clinical Coding and Terminology and Physician Practice.
She served on AHIMA’s Nominating Committee and Annual Meeting Planning Committee among
other volunteer opportunities at AHIMA. She served for numerous years on the Ohio Health
Information Management Association board of directors. She received the Triumph Discovery
Award from AHIMA and the Distinguished Member Award from the Ohio Health Information
Management Association and the Miami Valley Health Information Management Association.
Thomas J. Hunt, PhD, RHIA, CHDA, FAHIMA, is an assistant professor at Rutgers University
in the School of Health Professions Department of Health Informatics. He previously served as
associate dean and professor of Health Information Management at Davenport University. Before
transitioning to higher education, he was successful in leadership roles with Sparrow Health
System, ProMedica Health System, and Mercy Health Partners. He is a past president of the
Michigan Health Information Management Association (MHIMA) and is also a past president of
the Lake Huron Michigan Health Information Management Association. Dr. Hunt earned a doctor
of philosophy degree in Global Leadership with a concentration in Organizational Management
from Indiana Institute of Technology, a master of business administration from Davenport
University, and undergraduate degrees from Cleary University and Mercy College of Ohio. He has
been a presenter at the International Federation of Health Information Management Associations
(IFHIMA) Congress and General Assembly, AHIMA Convention and Exhibit, AHIMA Assembly
on Education, as well as the MHIMA Annual State Conference.
Ella L. James, MS, RHIT, CPHQ, is the former director of corporate health information man-
agement and health information privacy officer at Hospital for Special Care in New Britain,
Connecticut. Currently, James is an independent ICD-10-CM coding consultant and auditor for
long-term care hospitals across the nation (LTCHs). James is past president of and twice sat on the
board of directors for the Connecticut HIMA and was an AHIMA Community of Practice (CoP)
facilitator for long-term care. She chaired the coding committee for the National Association of
Long Term Hospitals (NALTH). James has presented programs on HIPAA at the state, regional,
and national levels and has presented educational programs for coders and physicians on long-
term acute-care coding for NALTH. She has consulted on coding and documentation issues for
many long-term acute-care hospitals through NALTH. She is the author of Documentation and
Reimbursement for Long-Term Care and contributing author of the AHIMA publication Health
Information Management Compliance and Documentation for Health Records.
Neisa Jenkins, EdD, RHIA, earned her bachelor of arts degree in Health Information Management
at the University of Illinois (Chicago), a master of arts in Health Information Management at the
College of St. Scholastica and her Doctorate of Education at Walden University. She has over 25
years of experience in Health Information Management. Her professional background includes
Suzanne Paone, MBA, DHA, RHIA, is an accomplished healthcare executive in academic med-
icine including awards by the American Hospital Association and Microsoft. She transverses aca-
demics with 12 years of teaching and curriculum development in analytics, HIM, informatics,
and strategy. She speaks to and advises education, healthcare, and technology companies. Current
research includes Transformational Analytics curricula development. Full-time appointment is at
Ashford University in HIM and dual appointments include: University of Pittsburgh HIM, Pitt
Graduate School of Public Health MHA, and the MBA program at Carlow University. She is the
president of Innovation Advising, a cooperative platform for professional services based in servant
leadership. Suzanne holds several not-for-profit board positions and is published in technology
adoption, eHealth, and health data analytics.
Laurie A. Rinehart-Thompson, JD, RHIA, CHP, FAHIMA, is the director of the health infor-
mation management and systems program and an associate professor at The Ohio State University.
She earned her bachelor of science and juris doctor degrees from The Ohio State University. Her
professional experiences span HIM education, behavioral health, home health, and acute care. She
has served as an expert witness, testifying regarding the privacy of health information. She has
chaired the AHIMA Professional Ethics Committee and has served on numerous AHIMA com-
mittees and the Ohio Health Information Management Association board of directors. She is a
coeditor and coauthor of AHIMA’s Fundamentals of Law for Health Informatics and Information
Management; author of AHIMA’s Introduction to Health Information Privacy and Security; and
a contributing author to numerous HIM textbooks and periodicals. She received the Ohio Health
Information Management Association’s Distinguished Member Award and the AHIMA Legacy
Award in 2010, and she became an AHIMA fellow in 2011.
Susan Rossiter, RHIA, CHPS, has over 30 years’ experience in a variety of settings within
the health information management field. Since 2003, she has been the Health Information
Management operations manager for the University of Texas Southwestern Medical Center, a large
academic medical center located in Dallas, Texas. Prior to that, she was the Hospital Compliance
officer for Terrell State Hospital and has several years of experience in management of HIM depart-
ments for acute care, behavioral health, and ambulatory care organizations. Rossiter graduated
with honors from Texas Woman’s University, where she received the Outstanding Senior Student
in the State award from the Texas Medical Record Association and the Dallas Outstanding Senior
Student award from Texas Woman’s University. In November 2000, she received a Certificate of
Recognition from the Governor’s Commission for Women as one of the Outstanding Women in
Texas Government. As chair for the Executive Women in Texas Government, Dallas Affiliate, she
supports and promotes women in leadership service to the state of Texas.
Lisa Selman-Holman JD, BSN, RN, HCS-D, COS-C, HCS-O, HCS-H, is the owner of Selman-
Holman & Associates, LLC. A 30-year veteran of home care as an RN and as an attorney, she has
participated in the writing of home care regulations and has been involved in accreditation surveys,
acquisitions, and many regulatory crises. Responsibilities have included risk management, sur-
vey compliance, Medicare appeals, Corrective Action Plans, due diligence audits, consulting with
agencies, and education of staff. Selman-Holman obtained her JD from University of Houston
and her BSN from the University of Tulsa. She is certified as a home care coder and a hospice
coder and is certified in OASIS. She is the chair of the Board of Medical Specialty Coding and
Compliance and an editor of the Decision Health coding manual. She has served on regulatory
task forces and the Quality Improvement Organization for OBQI. Current projects include online
programs through CodePro University and outsource coding through CoDR—Coding Done Right.
She is an AHIMA-approved ICD-10-CM trainer.
Valerie J. Watzlaf, PhD, MPH, RHIA, FAHIMA, is an associate professor in the Department
of Health Information Management (HIM) at the University of Pittsburgh. She has worked as a
HIM practitioner and consulted in several healthcare organizations in HIM, long-term care, and
epidemiology. Dr. Watzlaf has chaired and served on multiple AHIMA committees and boards
such as the Board of Directors of AHIMA and the AHIMA Foundation and chair of the Council for
Excellence in Education (CEE). Dr. Watzlaf was elected as president/chair-elect of AHIMA start-
ing in 2018. She has coauthored the textbook Health Informatics Research Methods: Principles
and Practice. Dr. Watzlaf is also on the editorial advisory board for the Journal of AHIMA and for
Perspectives in HIM. She has delivered over 100 presentations and authored over 50 publications
and is the recipient of numerous awards and professional accolades including the AHIMA Triumph
Award for Research, PHIMA’s Distinguished Member Award, and the University of Pittsburgh’s
SHRS Distinguished Alumnus Award.
Cheryl Gregg Fahrenholz wishes to thank Ashley Latta, production development editor, for her
detailed eye and continued guidance with this publication. Additionally, she thanks the contribut-
ing authors for sharing their expertise and time in order to produce a comprehensive publication
for HIM readers.
A special thanks from Cheryl to her husband, Mark, and mother, Pat, for their never-ending
support. With all of the challenges in our busy lives, they make it easier to balance professional
and family life in order for this publication journey to be a success.
AHIMA Press would like to acknowledge the following contributors for their work on prior
editions of this textbook.
AHIMA Press would also like to thank Ruthann Russo, PhD, MPH, RHIT, for serving as a
volume editor in the prior edition of this text.
Finally, we would like to thank Kathleen M. Kirk, MS, RHIA, CHC, for her review and feed-
back on this text.