Research
Research
TABLE OF CONTENTS
Table of Contents #
List of Figures #
List of Tables #
I. CHAPTER 1
Introduction #
1.7.2 Limitation #
II. CHAPTER II
3.3.1 Methods/Strategies #
3.2.2 Current Architectural Design #
APPENDIX
Appendix A: Data Gathering Instruments #
Appendix B: Client Forms and Reports #
Appendix C: Letter of Request #
Appendix D: Source Code #
Appendix E: Pictorials #
Appendix F: Resource Person #
Appendix G: Bibliography #
Appendix H: Screenshots/Screen Layout #
Appendix I: User Manual #
Appendix J: Curriculum Vitae #
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
LIST OF FIGURES
Figure Page
Figure 1: #
Figure 2: #
Figure 3: #
Figure 4: #
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
LIST OF TABLES
Table Page
Table 1: #
Table 2: #
Table 3: #
Table 4: #
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
CHAPTER I
INTRODUCTION
This study will develop a system that will advertise and book at the ECJC resort to
support the growing demand from customers. Also, the researchers will develop this
system in response to the problems in the current manual operations, services, and
transactions that are enumerated below:
The current manual operations at the ECJC resort are plagued by inefficiencies
and limitations that significantly hinder smooth customer transactions, resulting in
wasted time and potential dissatisfaction.
Lack of advertising: Resort owners struggle with promoting their resorts due to
lack of knowledge of information and technology, leading to low occupancy rates
and limited revenue. Effective advertising strategies can improve convenience,
efficiency, and accuracy for both customers and staff.
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
Resort staff's manual data recording, lacking automation, is prone to errors and
hinders accurate information capture.
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
-concern
Keeping the
Upload all the
Advertising customers
collected image and
updated through
-picturesdata onto the system online
-location
Guide the right
path for the
customers
Sabi ko diba General saka specific objectives tas dapat ga start ni sa TO (next
word is verb – action word dapat).
Client
The customer and guest will benefit from this proposed advertisement and
booking system to efficiently access information regarding facilities and location of the
resort, it will also help them to book the resort effortlessly without the need of travelling.
They will see the current events and promos of the resort that they can avail that can
reduce their expenses.
Owner
This system will help them to keep up with the modernization, attract customers
online, and generate more revenues through website presentation. It will increase their
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
efficiency in managing their guest booking through this system because they can easily
see the data of the guest, which can lead to effective management.
Researchers
It allows them to gain insights into the effectiveness of their system and its
impact on business operations. By understanding how the system benefits owners in
managing their data and making informed decisions, researchers can further enhance
and optimize the system to meet the evolving needs of businesses. Additionally, this
study contributes to the existing body of knowledge on data management and analytics
in the context of small businesses, providing valuable insights for future research in this
field.
Future Researchers
Future researchers can build upon this study by exploring different industries and
sectors to further understand the impact of effective data management on business
success. Additionally, they can investigate the potential challenges and limitations of
implementing such systems, as well as explore innovative ways to enhance the
customer experience through data analysis and personalized marketing strategies.
information of the customers. Resort contact information are also included in this
system.
1.7.2 Limitation
The ECJC advertisement and event reservation system has limitation. First, this
system is only available online and requires internet connection to access. Second,
reservation is only available for events, it means you have to book the entire resort,
reservation by cottages is not available in this system. Third, the data that can be
observe by the resort owner is only limited to; customers name, customers contact
number, customers schedule date for reservation, the number of expected crowds, and
the customers message or concerns. Third, available dates for reservation are not
available in this system, the customers will wait for confirmation from the resort owner
through phone call if the date is available and if they were booked successfully.
Website - It is an application online that you can access through your browsers like
google or chrome, using the names of the websites.
CHAPTER II
REVIEW OF RELATED LITERATURES/SYSTEMS
2.1 Related Literature
International Journal of Hospitality Management
According to Patrick De Pelsmacker et. al Digital marketing strategies, online
reviews and hotel performance(June 2018), We investigate to what extent digital
marketing strategies (such as having a digital marketing plan, responsiveness to guest
reviews, and monitoring and tracking online review information) influence hotel room
occupancy and RevPar directly, and indirectly through the mediating effect of the
volume and valence of online reviews they lead to, and to what extent this mechanism
is different for different types of hotels in terms of star rating and independent versus
chain hotels. The research was carried out in 132 Belgian hotels. The results indicate
that review volume drives room occupancy and review valence impacts RevPar. Digital
marketing strategies and tactics affect both the volume and valence of online reviews
and, indirectly, hotel performance. This is more outspoken in chain hotels than in
independent hotels, and in higher-star hotels than in lower-tier hotels.
marketing and promotion variables, together produce data that affects the interest in
visiting at Shangri-La Hotel Jakarta.
the use of world wide web and at the same time it may also help customers for making
their reservation easier. The Online Resort Reservation System is reliable, fast and
complete that provide reservation through online. Online guest could view images of the
resort, the services they offered, the packages rates and their unit’s rate.
The online guest can view existing resort reservations by selecting a service,
entering their arrival and departure dates, and changing or adding services. Payment
details are automatically stated. After selecting a service, the guest fills out a
registration form. Returning guests log in, add their reservation to their account, and
submit a confirmation form. The system shows billing summary and confirmations, and
the resort contacts new guests within 24 hours via phone or email.
Online booking
Mobile responsiveness
Status update
Event listings
Promotional banners
Cross promotion
Generates reports
Data manipulation
AGILE METHODOLOGY
Planning
Maintenance Data
gathering
and analysis
Deployment
Design
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
System
Development
Life Cycle
(SDLC)
The researchers of this project use the System Development Life Cycle for this
project, the researchers utilized the seven (7) steps, which are: planning, data gathering
and analysis, design, coding, testing, deployment, and maintenance.
Planning involves setting clear objectives and defining the scope of the project.
Data gathering and analysis help researchers gather relevant information to make
informed decisions. Design focuses on creating a blueprint for the project, while coding
involves translating the design into functional software. Testing ensures that the system
works as intended and meets all requirements. Deployment involves implementing the
system in a production environment and making it available for use. Additionally,
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
maintenance ensures that the system remains functional and up-to-date after
deployment.
Planning
Data gathering
and analysis
Design
Coding
Testing
Development
Maintenance
were then analyzed to identify potential areas for improvement in the ECJC
advertisement and event reservation system.
NOT INCLUDED
APPENDIX A
DATA GATHERING INSTRUMENTS
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX B
CLIENT FORMS AND REPORTS
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX C
LETTER OF REQUEST
November 9, 2023
We, the BSIT students of Green Valley College Foundation Inc. and currently
conducting a research project about “ECJC RESORT ADVERTISEMENT AND EVENT
RESERVATION SYSTEM”.
In this view, we would like to seek your consent to gather pertinent data related to our
study through interview and process observations as we have identified your company
as the respondent of our study. If approval is granted, the data gathering procedures will
be done at your convenience.
Rest assure that the data gathered will remain confidential and will be for educational
purposes only.
__JANE F. CELIZ __
MOHAMMAD SAIRI A. ULAMA
Adviser Signature Over Printed Name
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX D
SOURCE CODE
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX E
PICTORIALS
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX F
RESOURCE PERSONS
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX G
BIBLIOGRAPHY
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX H
SCREENSHOTS/SCREEN LAYOUT
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX I
USER MANUAL
Green Valley College Foundation, Inc.
School of Engineering and Technology
Km. 2, General Santos Drive, City of Koronadal, South Cotabato
APPENDIX J
CURRICULUM VITAE