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FAQ - Partner Sandbox Licenses

The document provides an overview of Partner Sandbox licenses offered by Microsoft, detailing their purpose for training, development, and testing. It includes FAQs on the process for requesting discounted SKUs, setup procedures, payment options, and available offers. Additionally, it emphasizes that the content is not a formal agreement and is subject to change by Microsoft at any time.

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lara_leopoldo
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2 views

FAQ - Partner Sandbox Licenses

The document provides an overview of Partner Sandbox licenses offered by Microsoft, detailing their purpose for training, development, and testing. It includes FAQs on the process for requesting discounted SKUs, setup procedures, payment options, and available offers. Additionally, it emphasizes that the content is not a formal agreement and is subject to change by Microsoft at any time.

Uploaded by

lara_leopoldo
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Partner Sandbox licenses

Frequently asked questions (FAQ)

Last updated: May 30, 2023

Disclaimer
This document provides only a high-level description of intent. This document is not an offer, nor is it part of
an agreement between you and Microsoft. All content provided in this document is provided "as is," and
Microsoft makes no warranties, express or implied, regarding such content.

Partner Sandbox licenses FAQ

Q. What is a Sandbox environment?


A. Sandbox environments are not scaled for production, and are meant for training,
development, testing, and demo scenarios. Partners who use Microsoft Sandbox environments
can access discounted SKUs to support them as they develop, test, and deliver customer demos
for their solutions.

Q. What is the process to request discounted SKUs?


A. To request available, discounted SKUs, please complete the Partner Sandbox license request
form. For more detailed guidance on completing and submitting the form, please refer to the
Partner Experience Guide.

Q. If my business doesn’t have 25 users to actively use the Sandbox license, do the
users need to be allocated or can they just reside on our tenant?
A. We have chosen 25 users because of user limits within Lifecycle Services (LCS)—which is the
portal providing access to your Partner Sandbox environment. You do not need to assign
licenses for these users. This is a flat rate.

Q. When selecting my Sandbox license to purchase, there is a price per user per
month. Is this a flat rate?
A. Yes, the price per user per month (for example, $26 per user per month) is a flat rate for the
Sandbox license.

© 2023 Microsoft corporation. All rights reserved.

All rights remain subject to the terms of the underlying applicable Microsoft license agreement. Microsoft
reserves the right to modify or discontinue this benefit program without notice at any time.
Q. How long will the price be valid?
A. In general, the price for the Sandbox license is valid until you cancel payment in the Office
admin portal. However, pricing may be subject to change at any time.

Q. When setting up the Sandbox environment, is there a specific tenant that should
be used?
A. You can use the offer on any Azure Active Directory (AAD) tenant of your choice. You can use
an existing tenant or create a new one. These offers are not allowed to be shared with
customers and should therefore never be on a customer AAD tenant.

Q. How should I set up the Sandbox environment to determine the country/region?


A. You can use an existing Azure Active Directory (AAD) tenant that’s been set up for a specific
country/region. You can also create a new AAD tenant, then select a specific country/region.
Learn more about signing up for the offer and deploying the environment.

Q. How can I pay for the Sandbox license?


A. Payment by credit card is required for all invoice amounts that are $500 or less. Invoice billing
is available for amounts exceeding $500. Please view the Partner Sandbox invoice payment
guide for details.

Q. Who can apply the Partner Sandbox offer to my tenant?


A. Only one person per organization—the tenant administrator—should perform this task. For
more information about applying the partner offer, review how to sign up for preview
subscriptions.

Q. How do I add users to my Lifecycle Services (LCS) project?


A. Only the organization’s tenant administrator can add team members to the project. Any users
added to the LCS project should be individuals who will actively work on the implementation.
They should not be end users. Review the documentation to learn the actions to take when
adding users to LCS.

Q. After applying the Partner Sandbox offer, what should I do next?


A. Once you have applied the offer to your tenant, you will be able to set up your Sandbox
environment. Set up the environment by first starting a new LCS project.

Q. How do I deploy my environment?


A. You can deploy your environment to Azure or download a local virtual hard disk. Follow the
guidance in Deploy environments to get started. After deploying your environment, it will be
available in the Environments section.

Q. Do I need to connect my existing Azure subscription to the LCS project?


A. Yes. Cloud-hosted environments must be deployed using an existing Azure subscription.
Learn more about how to add an Azure subscription to an LCS project.

© 2023 Microsoft corporation. All rights reserved.

All rights remain subject to the terms of the underlying applicable Microsoft license agreement. Microsoft
reserves the right to modify or discontinue this benefit program without notice at any time.
Q. Are Sandbox environments available for Power Platform products?
A. We do not have explicit Partner Sandbox SKUs for Power Platform products. However, we do
offer a free developer ecosystem for Power Apps and Power Automate.

Q. Where do I go for assistance with Sandbox license fulfillment?


A. If you are having difficulties with your promo code or believe you have been granted the
wrong license, please respond directly to your license fulfillment email. Please note that the
Sandbox license fulfillment alias does not provide deployment guidance.

Q. Where do I go for additional technical support when setting up my environment?


A. Please reach out to Microsoft 365 Support for any questions you may have after fulfilling your
license. This includes questions regarding deployment, pricing, and special circumstances.

Q. What is included with the discounted Partner Sandbox SKUs?


A. Please refer to the following table for details about the discounted Partner Sandbox SKUs:

Offer Name Details Prerequisites

Dynamics 365 Operations This will entitle you to a Tier 2 Sandbox environment in Only the Global Administrator
Applications the Lifecycle Services (LCS) project. When deployed, the of the tenant can sign up the
Tier 2 Sandbox environment will include Finance, Supply Dynamics 365 for Operations
Chain Management, Project Operations, and Commerce Sandbox environment.
HQ.
Common Data Service (CDS) capacity and Power To ensure you are using the
Automate are also available with this offer. correct credentials, we
This offer does NOT entitle a Production type recommend signing in
environment deployment. through a private browser.

Dynamics 365 Tier 2 This will provide you with an additional Tier 2 Sandbox Dynamics 365 Operations
Sandbox Partner Sandbox environment in the same Lifecycle Services (LCS) project. Applications
Add-on

Dynamics 365 Sales, Field These are the existing Sales Enterprise, Customer Service N/A
Service, and Customer Enterprise, and Field Service offerings.
Service Partner Sandbox This SKU is very similar to the prior Dynamics 365
Customer Engagement Plan.

Dynamics 365 eCommerce Includes eCommerce Tier 1, Cloud Scale Unit, and Dynamics 365 Operations
and Cloud Scale Unit Ratings and Reviews. Application Partner Sandbox
Partner Sandbox

Dynamics 365 Marketing Includes 10,000 contacts and 1,000 outbound N/A
interactions.

Dynamics 365 Customer Includes 10,000 profiles. N/A


Insights

© 2023 Microsoft corporation. All rights reserved.

All rights remain subject to the terms of the underlying applicable Microsoft license agreement. Microsoft
reserves the right to modify or discontinue this benefit program without notice at any time.

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