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Naveen Kumar Quality

Naveen Kumar Chinnusamy is a skilled Machine Operator with experience in quality control, safety compliance, and team collaboration. He has a strong background in administrative roles, having improved efficiency and revenue in previous positions. Naveen holds an MBA in Management and a Bachelor's in Computer Science.

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suhasana0305
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7 views

Naveen Kumar Quality

Naveen Kumar Chinnusamy is a skilled Machine Operator with experience in quality control, safety compliance, and team collaboration. He has a strong background in administrative roles, having improved efficiency and revenue in previous positions. Naveen holds an MBA in Management and a Bachelor's in Computer Science.

Uploaded by

suhasana0305
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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NAVEENKUMAR CHINNUSAMY

Toronto, ON | Phone: 437- 669-2561| Email: [email protected]


LinkedIn: linkedin.com/in/naveen-kumar-chinnusamy-65b8121a0

OBJECTIVE: To obtain a position as a Machine Operator.

SUMMARY OF QUALIFICATIONS

• Quality Control & Assurance


• Defect Identification
• Machine Operation
• Team Collaboration
• Documentation & Reporting
• Extensive knowledge in supporting initiatives to enhance employee engagement and content.
• Proficient in MS Office and MS Windows such as Word, Excel, PowerPoint, and Outlook
• Excellent communication skills with the ability to work independently and as a team member.
• Strong time management ability in prioritizing tasks and handling multiple tasks.
• Extraordinary organizational ability to work under pressure and meet deadlines.
• Safety & Compliance
• Fluent in English and Tamil.

PROFESSIONAL EXPERIENCE

Machine Operator – Warehouse Jan 2024 – Till date


KB Components Toronto Inc, ON

• Enhanced workplace safety by implementing a comprehensive machine operation manual, resulting


in a 40% decrease in workplace accidents and a 25% increase in employee compliance with safety
protocols.
• Assisted in the development and implementation of quality control procedures.
• Loading and unloading materials or products onto machinery.
• Reporting any issues with machinery or products to supervisors.
• Following all safety regulations and procedures to maintain a safe work environment.
• Proficiency in operating warehouse machinery and equipment.
• Proficiency in operating warehouse machinery and equipment.
• Implemented enhanced inspection protocols that helped to achieve a 25% decrease in product returns
and a 30% increase in customer retention rates.
• Ability to work efficiently both independently and as part of a team.

Administrative Assistant 2022-2023


SmarTech Mind Pvt Ltd, India
• Conducted comprehensive audit of HR processes, identifying inefficiencies and implementing
automation solutions that reduced administrative workload by 25 hours per week.
• Streamlined HR department operations by implementing a digital document management system,
resulting in a 40% reduction in data filing time and improved document accessibility for the team.
• Performed daily office duties with Professional phone etiquette and effective communication with
team members and clients
• Spearheaded a major pricing restructure by redirecting focus on consumer willingness to pay instead
of product cost; implemented a three-tiered pricing model, which improved average sales by 35%
and margin by 12%

HR Coordinator 2019-2021
Cognizant Technology Solutions, India

• Managed a process re-engineering project to improve and consolidate end-to-end service processes,
restructured communication flow among ten departments and cut down paperwork by 75%.
• Identified steps to reduce return rates by 10%, resulting in an eventual $75k cost savings.
• Spearheaded the development and implementation of comprehensive business development
strategies that outcomes a 65% increase in revenue within 4 months.
• Consistently met and exceeded quarterly and annual targets, achieving a 78% increase in the
company’s revenue.

Customer Support Specialist 2018-2019


SmarTech Mind Pvt Ltd, India

• Expertly addressed customer concerns through active listening, providing practical solutions that led
to a 20% increase in customer retention and a 15% boost in upsell revenue.
• Attentively listened to customer concerns, applying active problem-solving skills to deliver tailored
solutions that resulted in a 25% reduction in customer support issues and increased customer
satisfaction by 30%.
• Analysed data from 25000 monthly active users and used outputs to guide marketing and product
strategies; analysed average app engagement time by 2x and 30% decrease in drop-off rate.

EDUCATION

Mater of Business Administration in Management 2018


Karpagam Academy of Higher Education, India

Bachelor of Computer Science 2016


KSR College of Arts and Science, India

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