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stp final project

The document is a summer internship report by Abhijeet Pratap Sen on the role of HR analytics in strategic decision-making, submitted for the MBA program at Dr. Harisingh Gour Vishwavidyalaya. It covers the importance of HR analytics in talent management, various types of analytics, research methodology, and the benefits of using data-driven approaches in HR practices. The report emphasizes the transformation of HR functions through analytics, enhancing decision-making and aligning HR strategies with organizational goals.

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0% found this document useful (0 votes)
28 views

stp final project

The document is a summer internship report by Abhijeet Pratap Sen on the role of HR analytics in strategic decision-making, submitted for the MBA program at Dr. Harisingh Gour Vishwavidyalaya. It covers the importance of HR analytics in talent management, various types of analytics, research methodology, and the benefits of using data-driven approaches in HR practices. The report emphasizes the transformation of HR functions through analytics, enhancing decision-making and aligning HR strategies with organizational goals.

Uploaded by

bhijeetsend1994
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 34

A SUMMER INTERNSHIP REPORT ON

“ THE ROLE OF HR ANALYTICS IN STRATEGIC DECISION


MAKING
Submitted for the subjects
BUM-SEC-324
SOFT SKILL DEVELOPMENT & FIELD PROJECT
in partial fulfillment of the requirements for the award of
MASTER OF BUSINESS ADMINISTRATION
(SESSION 2023-2025)
SUBMITTED BY
ABHIJEET PRATAP SEN
(Y23282002)
MBA ( BUSINESS MANAGEMENT )
SUBMITTED TO
DR. HARISINGH GOUR VISHWAVIDYALAYA ,SAGAR
UNDER THE GUIDANCE OF
PROF. SHREE BHAGWAT
PROFESSOR

DEPARTMENT OF BUSINESS MANAGEMENT


DR. HARISINGH GOUR VISHWAVIDHYALAYA, SAGAR
(M.P)

1|Page
CERTIFICATE

The project report titled " The Role Of Hr Analytics In Strategic


Decision Making: Leveraging Data For Talent Management” in
Fundsroom Ltd. " prepared by Abhijeet Pratap Sen (Y23282002) under
the guidance of Prof. Shree Bhagwat, Department of Business
Management, Dr. Harisingh Gour Vishwavidyalaya , Sagar (M.P) for
the partial fulfilment of the degree of Master of Business
Administration (General) is satisfactory.

Signature of Supervisor Signature of Examiner

Signature of H.O.D

Place :
Date :
2|Page
DECLARATION

I Abhijeet Pratap Sen, hereby declare that this project report entitled
“The Role Of Hr Analytics In Strategic Decision Making:
Leveraging Data For Talent Management” under the perfect
guidance and supervision of Professor Shree Baghawat, Department
of Business Management, Dr. Harisingh Gour Central University,
Sagar (M.P).

Place : Abhijeet Pratap Sen


Date :

3|Page
4|Page
ACKNOWLEDGEMENT

Before we get into thick of things, I would like to add a few words of
appreciation for the people who have been a part of this project right
from its inspection. The writing of this project has been one of the
significant academic challenges I have faced and without the support,
patience, and guidance of the people involved in this task would not
have been completed. It is to them I owe my deepest gratitude. It gives
me immense pleasure in presenting this project report on The Role Of
Hr Analytics In Strategic Decision Making: Leveraging Data For
Talent Management In Fundsroom Ltd . It has been my privilege to
have project guide who have assisted me from the commencement of
this project. The success of this project is a result of sheer hard work,
and determination put in by me with the help of my project guide. I
hereby take this opportunity to add a special note of thanks Prof. Shree
Bhagwat who undertook to act as my mentor despite his many other
professional commitments. His wisdom, knowledge, and commitment
to the highest standards inspired and motivated me. Without his insight,
support and energy, this project would not have kick-started and neither
would have reached fruitfulness. The project is dedicated to all those,
who helped me while doing this project. I am extremely thankful to the
Head of the Department Prof. Y.S Thakur & faculties of Department of
Business Management, Dr. HariSingh Gour Central University Sagar,
for higher education and for their coordination & cooperation &
thankful for their kind guidance & encouragement.

Abhijeet Pratap Sen

5|Page
PREFACE

Partial knowledge is an important suffix to theoretical knowledge; one


cannot merely rely upon the theoretical knowledge. Classroom makes
the fundamental concept clear, but practical survey in a firm has
significant role to play in a subject of Business Management to develop
managerial skills, it is necessary that they combine their classroom's
learning with the knowledge of real business environment. I'm glad to
present this assignment before Teacher/Management. This assignment
is about the “ The Role Of Hr Analytics In Strategic Decision
Making: Leveraging Data For Talent Management in Fundsroom
Ltd. ". I have given information in this project by conduction survey
with questionnaire, consulting books and different useful websites and
some journals. This includes the introduction, Company profile,
research methodology, data and interpretation. I have done findings,
suggestions and conclusion for the same. Language of the report is
simple and lucid. Attempts have been made to arrange the subject
matter in a systematic and well-knit style. Efforts have also been made
to deal with all topics precisely and gently! express thanks to all those
prolific teachers and experts of management whose theories and ideas
have been incorporated in this project report. Despite of this it is very
difficult to be perfect to the core and mistakes do creep in for which I
extend my apology and carve the hospitality of the readers to point
them out. Their criticism and suggestions for the improvement in future
are welcomed.

6|Page
TABLE OF CONTENTS
CERTIFICATE ----------------------------------------------------------2
DECLARATION ------------------------------------------------------- 3
ACKNOWLADGMENT -----------------------------------------------5
PREFACE ---------------------------------------------------------------- 6
TABLE OF CONTENTS -----------------------------------------------7

SI NO. TITLE PAGE

1 Chapter 1 8-11
Introduction

2 Chapter 2 12-13
Research Methodology

3 Chapter 3 14-25
Hr Analytics In Strategic
Decision Making

Chapter 4
4 Findings, Suggestions 26-31
and Conclusion

REFERENCES -----------------------------------------------------------32 -33

7|Page
CHAPTER 1
INTRODUCTION

Human resource management is focused on the most effective use of


people to achieve organizational as well as personal goals. It basically
focuses on hiring, managing, exit related functions in the organization.
To keep employees fuelled and to keep the productivity rising HR’s
evaluate employee performance and develop new training programs for
them. HR came into light as a specific field in the early 20th century,
inspired by Frederick Winslow Taylor (1856–1915). John R.
Commons, an
American institutional economist, first used the term "human resource'
in his book &"The Distribution of Wealth" that was published in 1893.
However, it was not until the 20th century that HR departments were
formerly developed to manage the relationships between employers
and employees.
Performance Management is an important aspect in Human Resources
as it is a continuous communication process between managers and
employees to achieve organizational goals as well as develop personnel
skills of employees. This entire communication process involves
defining clear specific expectations, establishing goals, providing
continuous feedback and examining results. Performance Management
builds a communication system between a manager and employee that
is built throughout the year in hope of accomplishing organizational as
well as individual goals. To understand employee managers, go through
all the collected data and addresses the performance gaps through the
given data. Various tools are used to gather such data like HR Analytics.
HR Analytic is the collection and application of talent data to improve
critical talent. It is basically used for decision making using the
available data, to predict employee turnover and identify better
performers or predict skills that need to be Improved. HR Analytics is
also known as people analytics. It enables your organization to measure

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the impact of HR metrics on overall business performances and make
decision based on the data.

There are four types of HR Analytics:


➢ Descriptive Analytics
➢ Diagnostic Analytics
➢ Predictive Analytics
➢ Prescriptive Analytics

Descriptive Analytics
Gathering raw data doesn’t make sense and isn’t always useful, but
once it is sorted and put in a systematical order it can be useful.
Descriptive analysis (also known as observing and reporting) is the
most basic type of analysis and is most likely used. It basically collects
all the historical data available summarizes it into something
understandable. A headcount of employees in the organization or some
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specific department would come under Descriptive Analytics. More
complicated metrics like turnover rates also come under descriptive
analytics as well. They study the past data and aim to explain what
happened.
Diagnostic Analytics
If descriptive analytics tells what happened then diagnostic analytics
tells you why it happened. We go beyond what is happening to
searching for why is it happening. Here you make an observation
identify the descriptive analysis and move forward with the diagnostic
analysis. Diagnostic analytics uses various techniques including data
drilling and data mining. To investigate the root causes of problems and
find their solutions companies need to understand why the problems
are occurring.

Predictive Analytics
As Descriptive analytics relies on the past data or looks backwards
Predictive analytics looks forward. Different statistical models and
forecasts are used in these analytics to predict what could happen. The
goal of this analysis to find the needs of the organization. Models are
built on the patterns that were found on descriptive analytics. It could
help predict how long the employee is going to last in the organization,
or it can help the talent acquisition team determine if the employee is a
good cultural fit for the organizations .

Prescriptive Analytics
After the future is predicted, the next question is what can be done
about the situation. Prescriptive Analytics provides recommendations
on what to do based on the prediction and the old data given. This
analysis is most useful for organizational with seasonal demand. For
e.g.: A retailer would want to know how many people to staff during
the holidays. Prescriptive analytics could also help determine how to

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properly hire a new employee based on the required skills, and
knowledge and across the employee life cycle. Here you take all the
information available on the above levels and prescribe what should be
done. The data itself tells you what should happen further.
There are various professional HR Analytical tools used in today’s
organization like Visier, Tableau, QLIK, SPSS, Microsoft Excel.

Benefits of HR Analytics

• HR analytics through its predictive analytics helps in exposing


the defective practices that turns out to be the key cause for
attrition, which helps in retaining and maintaining high
performing employees.

• It helps displaying the results and how they were accomplished.

• HR analytics help in Human resource planning.

• It helps forecasting about employee needs and skill-set for


achieving organizational objectives.
• It helps in sourcing the best potential organizational talent
requirement for specific positions without bias.

• It helps in getting better performance results in organization


through quality decisions especially in talent acquisition.

• It helps in pointing out important performance part which may


have high impact on the organizational performance.

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CHAPTER 2
RESEARCH METHODOLOGY

This study investigates the function of HR analytics in talent


management and strategic decision-making using a secondary data-
based review technique. The study integrates insights from various
sources by systematically examining extant literature, industry reports,
and case studies. This method enables a thorough grasp of HR
analytics’ advantages, difficulties, and present applications. A detailed
and nuanced overview of how HR analytics can be used to improve
strategic human resource management is ensured by the study's
comprehensive evaluation of data from reliable web sources, books,
and peer-reviewed publications.

1. Research Design
This study employs a secondary data-based review technique to
investigate the function of HR analytics in talent management and
strategic decision-making. The approach involves a systematic
examination of extant literature, industry reports, and case studies to
derive meaningful insights.

2. Research Objectives
a. To understand the role of HR analytics in talent management and
strategic decision-making.
b. To analyze the advantages and challenges associated with HR
analytics implementation.
c. To evaluate the current applications of HR analytics in
organizations.
d. To provide a comprehensive overview of how HR analytics
enhances strategic human resource management.

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3. Data Collection Methods
A secondary data approach is utilized to ensure a detailed and well-
rounded understanding of HR analytics:

a) Literature Review
a. Academic Journals & Books: Examination of peer-reviewed
publications on HR analytics and strategic HRM.
b. Industry Reports: Review of market trends, white papers, and HR
technology adoption studies.
c. Case Studies: Analysis of real-world applications of HR analytics
in organizations to understand practical implications and best
practices.

b) Reliable Web Sources


a. Company Reports & Policies: Study of HR analytics reports and
dashboards from reputable organizations.
b. Government and Research Institution Publications: Inclusion of
policy documents and official reports on workforce analytics.

4. Data Analysis Techniques


a. Content Analysis: Systematic evaluation of qualitative and
quantitative insights from literature, reports, and case studies.
b. Comparative Analysis: Benchmarking HR analytics practices
across different industries to identify key trends and variations.
c. Thematic Analysis: Identification of recurring themes and
patterns in HR analytics adoption and strategic HRM.

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CHAPTER 3
HR ANALYTICS IN STRATEGY

The talent management landscape is being transformed by


incorporating HR analytics into strategic decisionmaking processes in
the contemporary business climate, where data-driven approaches have
become crucial. HR analytics, the process of gathering and evaluating
data on human resources to guide business choices, has developed from
a specialized role to a vital part of corporate strategy . To lay the
groundwork for a more in-depth analysis of HR analytics' uses and
advantages, this chapter first examines the fundamental ideas of the
field and its strategic significance.
HR analytics includes various methods, such as descriptive analytics to
comprehend historical trends, diagnostic analytics to identify the
reasons behind specific outcomes, predictive analytics to project future
scenarios, and prescriptive analytics to suggest a course of action. With
these strategies, HR managers can go beyond gut feeling and
experience to make data-driven decisions that affect
hiring,performance management, employee engagement, and retention.
HR analytics's capacity to match organizational objectives with human
resource practices makes it strategically significant. By utilizing data,
HR departments can offer insights that improve decision-making at all
organizational levels. Predictive analytics, for example, can assist in
projecting future personnel requirements based on company growth
estimates, ensuring that the organization is equipped with the necessary
competencies. Analogously, diagnostic analytics can pinpoint the
reasons for excessive staff turnover, allowing for focused actions that
raise retention and lower related expenses. Furthermore, HR analytics
makes a more proactive approach to personnel management possible.
Reactive approaches are frequently used in traditional HR practices,
dealing with problems as they come up. On the other hand, HR
analytics allows businesses to anticipate future possibilities and
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challenges, allowing them to put plans into place that anticipate issues
and take advantage of trends. This change from reactive to proactive
management is essential in today's fast-paced business world, where
agility and foresight are vital competitive advantages. Applying HR
analytics also increases the HR function's strategic worth and
credibility. HR practitioners can prove their value in accomplishing
company goals by showing how HR efforts affect organizational
performance. In addition to facilitating improved decision-making, this
data-driven strategy presents HR as a strategic partner inside the
company, encouraging cooperation between HR and other business
divisions. Adopting HR analytics is challenging despite its possible
advantages. Organizations must overcome challenges such as
developing analytical abilities within the HR team, integrating various
data sources, and improving data quality. Keeping regulatory
compliance and data privacy secure is also very important, especially
considering how sensitive HR data is. A holistic approach is required
to address these issues, involving investing in cutting-edge analytical
tools, building strong data governance structures, and encouraging an
innovative and everlearning culture. Talent management and strategic
decision-making can be transformed by using HR analytics.
Organizations may improve their human resources, match HR
procedures to business goals, and obtain a competitive advantage in the
market by utilizing data (Mohammed et al., 2017). The upcoming
chapters will address the problems and emerging trends in this quickly
developing field of HR analytics, go deeper into the particular
approaches and technologies utilized in this subject, and examine
applications of HR analytics in various HR roles. This study intends to
offer essential insights that help the strategic integration of datadriven
practices in human resource management through a thorough analysis
of HR analytics.

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Tools in HR Analytics

o Statistical Analysis Software: Programs like SAS, R, and SPSS


are frequently used for HR analytics statistical analysis. With the
aid of these technologies, HR professionals may extract valuable
insights from data by performing intricate analyses like
regression, hypothesis testing.

o Data Visualization Tools: HR analytics greatly benefit from


data visualization technologies such as Tableau, Power BI, and
QlikView, which exhibit data in an aesthetically pleasing and
easily understandable manner. By using dashboards, charts, and
graphs, these technologies enable HR specialists and company
executives to assimilate information and make better decisions
swiftly.

o Predictive Modeling Tools: Predictive modeling tools like


Python, RapidMiner, and KNIME are necessary to create and
implement predictive models. These solutions enable businesses
to accurately predict future trends and behaviors by supporting
advanced analytics approaches and machine learning algorithms.

o HR Information Systems (HRIS): Workday, SAP


SuccessFactors, and Oracle HCM Cloud are a few examples of
HRIS platforms that integrate different HR tasks and act as a
central repository for HR data. These tools make gathering,
storing, and analyzing HR data easier and offer a thorough picture
of the workforce.

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o Employee Engagement Tools: Organizations can measure and
analyze employee engagement using Qualtrics, Culture Amp, and
Glint tools. These systems use surveys to gather employee input
and offer insights into sentiment, which helps employers increase
workplace satisfaction and identify areas for development .

Table 1. tools for HR analytics and their features.


Tools Types Key feature Suitable for
SPSS Statistical Advance Descriptive and
analysis statistical diagnostic
Analysis, analytics
user friendly
Tableau Data Interactive Visualising HR
visualisation dashboard and data trend
data blending
Python Predictive Extensive Developing
modelling libraries for predative
machine model
learning
Workday KRIS integrated real Comprehensive
_time data , HR hr data
function management
Qualtrics Employees Customizable Measuring and
engagement survey ,detail analysing
analytics engagement

HR analytics techniques and tools are critical in turning data into


strategic insights that support efficient personnel management.

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Businesses may comprehend historical performance, pinpoint root
causes, predict future trends, and obtain practical suggestions using
descriptive, diagnostic, predictive, and prescriptive analytics. HR
professionals may fully utilize their data using sophisticated statistical
analysis tools, data visualization, predictive modeling, and HR
information systems. This helps support strategic decision-making and
cultivate a data-driven culture inside the firm. HR analytics' methods
and tools will become increasingly important in determining how talent
management is shaped in the future as it continues to develop.

HR ANALYTICS FOR TALENT ACQUISITION

Organizations understand the importance of attracting and retaining top


talent, which puts talent acquisition at the center of strategic HRM. This
chapter delves into how HR analytics revolutionizes talent acquisition,
empowering firms to make informed decisions based on data that
improve recruiting efficiency and correspond with strategic goals.

Data-Driven Recruitment Strategies: HR analytics, which offers


insights into the entire talent acquisition lifecycle, transform
conventional recruitment methods. Data-driven tactics optimize every
process step, from finding applicants to onboarding new personnel .
Analytics can be used to determine the best recruitment channels,
assess the effectiveness of job posts, and monitor candidate
engagement metrics to enhance the candidate experience.

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Figure 1: Talent Acquisition Process Workflow

Predictive Modeling for Talent Forecasting: Predictive analytics is


essential for talent acquisition because it can identify potential skill
shortages and estimate future workforce needs. Organizations can
create predictive models that foretell future personnel requirements by
examining past data on employee turnover, internal mobility, and
business development estimates . Using these models to guide
proactive recruitment tactics, the company can ensure that people are
on hand to fulfill changing business needs.

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Candidate Selection and Assessment: HR analytics helps companies
expedite candidate screening and assessment procedures using data-
driven strategies. Recruiters can find high-potential applicants who best
fit the job criteria and organizational culture using assessment tools and
predictive models. Furthermore, analytics-driven evaluations reduce
implicit prejudice and encourage inclusiveness and diversity in
recruiting practices .

Performance Prediction and Retention: Hiring and longterm


retention of the proper personnel are essential components of talent
acquisition. By examining variables including prior performance, skill
level, and cultural fit, HR analytics assists in forecasting candidate
performance and retention probability. Recruiters can increase
workforce stability and productivity by making more strategic hiring
selections and focusing on candidates with the best chance of
succeeding and staying with the company.

Continuous Improvement through Data Analysis: One of HR


analytics' main benefits in talent acquisition is constant improvement.
Organizations can evaluate the success of their recruitment methods
and make necessary adjustments over time by gathering feedback,
examining recruitment data, and monitoring key performance
indicators. Using an iterative process, hiring procedures are flexible
and adaptable to shifting market conditions and corporate
requirements.

HR analytics transforms the talent acquisition process by enabling


businesses to make data-driven decisions at every level of the hiring
process. Analytics-driven recruitment tactics optimize recruitment
effectiveness and connect with broader business goals, from channel

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identification to applicant performance and retention prediction.
Organizations can obtain a competitive advantage in the talent market
and propel strategic success by utilizing data to attract, choose, and
retain elite personnel.

OPTIMIZING EMPLOYEE PERFORMANCE WITH


ANALYTICS

HR analytics provides solid tools and insights for optimizing


performance management techniques. Employee performance is a
crucial component of corporate success.
This chapter examines how data-driven methods using HR analytics
might improve worker performance.

Performance Metrics and KPIs: Using HR analytics, organizations


can find and monitor KPIs (key performance indicators) and critical
performance metrics (KPMs) that support their objectives.
Organizations can learn about productivity, efficiency, and
effectiveness by examining individual and team performance data.
Performance metrics give managers quantitative measurements of
worker performance, allowing them to assess and enhance performance
over time. These metrics include sales targets, customer satisfaction
scores, and project completion rates .

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Table 2: Comparison of Performance Metrics
Metric Description Measurement Key
Method Performance
Indicators
(KPIs)
Sales Revenue Revenue Sales
Targets goals set for generated, Conversion
sales teams Sales Volume Rate,
Customer
Acquisition
Cost
Customer Level of Net Promoter Customer
Satisfaction satisfaction Score (NPS), Retention
among Customer Rate,
customers Feedback Customer
Lifetime Value
Project Timeliness Project Project
Completion and quality milestones Delivery Time,
of project achieved, Cost
delivery Budget Performance
adherence Index

Predictive Modelling for Performance Forecasting: Predictive


analytics is essential when predicting future employee performance
based on past data and contextual factors. Predictive models can find
patterns and trends that indicate future performance outcomes by
examining historical performance, skill competency, training
completion rates, and engagement levels. To improve employee
performance, this enables firms to address possible performance
concerns and apply focused interventions proactively.

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Continuous Feedback and Performance Reviews: HR analytics
gives real-time insights into employee performance, making continual
feedback and performance reviews easier. By utilizing data analytics
tools and performance management systems, firms can get input from
various sources, such as peers, managers, and self-evaluations
(Yarlagadda, 2021). This data-driven methodology promotes a culture
of continual development and improvement by enabling more thorough
and objective performance evaluations.

Personalized Development Plans: Personalized development plans


for staff members are one of the main advantages of HR analytics in
performance management. Organizations can design development
programs that meet requirements and goals by assessing individual
performance data, skills assessments, and career aspirations. This
focused approach to development gives employees the tools and
assistance required to improve their performance and reach their full
potential .

Recognition and Rewards Programs: Organizations can create and


administer recognition and incentive programs based on objective
performance data with the help of HR analytics. Organizations can
distribute awards and recognition fairly and openly by evaluating
performance measures and identifying top performers. A data-driven
approach increases productivity and performance by improving
employee motivation, engagement, and satisfaction.

Performance Prediction and Succession Planning: For succession


planning objectives, HR analytics assists companies in predicting
employee performance and locating high-potential personnel.
Companies can pinpoint workers who may eventually assume
leadership or important positions by examining past performance data,
talent evaluations, and career paths. By taking a proactive approach to

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succession planning, companies can ensure they have the right people
to lead strategic initiatives and succeed over the long run. to HR
analytics allows businesses to use data-driven strategies maximize
employee performance. Organizations may improve employee
performance, engagement, and retention by utilizing performance
measurements, predictive modelling, constant feedback, tailored
development plans, recognition and incentives programs, and
succession planning. By using a data driven approach to performance
management, companies may make well-informed decisions that
support their strategic goals and promote success.

PREDICTIVE ANALYTICS IN EMPLOYEE RETENTION

High turnover rates can result in increased expenses and decreased


productivity, so firms are particularly concerned about employee
retention. Predictive analytics provides a significant option for
identifying employees in danger of leaving and implementing retention
tactics tailored explicitly to such individuals. This chapter aims to
investigate the role that predictive analytics plays in employee retention
and the consequences of this role for strategic decision-making.

Identifying At-Risk Employees: Predictive analytics, which uses


previous employee data such as performance reviews, engagement
surveys, and demographic information, can uncover patterns
and trends linked with employee turnover. These data points can be
analyzed by predictive models, which then identify employees at a
greater risk of leaving the organization. Some factors commonly
suggestive of possible employee turnover include low levels of job
satisfaction, and bad workplace relationships between managers and
employees .

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Forecasting Turnover Trends: Through predictive analytics,
businesses can recognize employee turnover patterns and anticipate
future rates of employee turnover. Predictive models can provide
insights into future turnover rates by examining past data on employee
turnover as well as external factors such as trends in the industry and
the conditions of the economy. Because of this, firms
can proactively address possible retention concerns and properly
deploy resources to reduce the risks associated with employee turnover.

Developing Retention Strategies: When firms have identified


individuals at risk of leaving their positions, predictive analytics helps
them build retention strategies specifically tailored to satisfy the
requirements and concerns of those employees. Personalized
development plans, possibilities for career growth, flexible work
arrangements, and mentorship programs are examples of the tactics that
may be utilized (Sachani, 2018). Firms can boost the likelihood of
employees remaining with the company by adjusting retention
strategies to correspond with the specific requirements of individual
workers.

Evaluating Intervention Effectiveness: Predictive analytics is also a


significant factor in determining whether or not retention interventions
are victorious over time. Organizations can evaluate the effectiveness
of retention initiatives and make necessary adjustments
by monitoring staff retention rates and comparing them to projected
turnover rates. Utilizing this datadriven approach to retention
management guarantees that firms can continuously enhance their
tactics to increase staff retention rates and reduce the expenses
associated with turnover.

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CHAPTER 4

FINDINGS

Several important discoveries have been made as a result of


the investigation into the use of human resource analytics in
strategic decision-making and talent management:

o Enhanced Decision-Making Processes: Through the provision


of data-driven insights into workforce trends, performance
indicators, and talent acquisition strategies, HR analytics
dramatically improves the decision-making processes that are in
place. By utilizing HR analytics, organizations find themselves
better positioned to make well informed decisions that align with
their strategic goals and contribute to the firm's success.

o Improved Talent Management Practices: Using HR analytics,


businesses can enhance their talent management procedures by
locating individuals with high potential, estimating the likelihood
of employee turnover, and establishing retention tactics
specifically tailored to the employees' needs.

o Addressing Strategic Challenges: Talent gaps, succession


planning, and workforce diversity are all strategic difficulties that
organizations may address using HR analytics. To develop
strategic workforce plans that anticipate future talent demands
and reduce risks associated with talent shortages, organizations
can construct these plans by analyzing workforce demographics
and skills data.

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o Overcoming Data Limitations: To overcome the limitations of
the data, despite its many advantages, human resource analytics
has its drawbacks, which include a reliance on historical data,
worries around data privacy, and a lack of expertise among HR
practitioners.

o Policy Implications: The findings highlight the significance of


robust data privacy legislation to safeguard employee data while
simultaneously allowing analytics activities. In addition,
spending money on training and development programs is
necessary to close the skills gap among HR professionals in data
analysis and interpretation.

o Future Trends: Among the upcoming developments in human


resource data analytics are the growing utilization of predictive
modelling and machine learning algorithms, sentiment analysis
for employee experience management, strategic workforce
planning, and the incorporation of ethical approaches to artificial
intelligence and data privacy concerns.
The most important outcomes of this research shed light on the
revolutionary changes that HR analytics may bring about in terms of
strategic decision-making and talent management. Organizations can
improve their decision making processes, optimize personnel
management practices, address strategic problems, and create
organizational success by leveraging data-generated insights.

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SUGGESTIONS

1. Enhance Decision-Making Processes

a. Develop an HR Analytics Dashboard: Create a centralized


dashboard to track key workforce metrics (e.g., performance
indicators, turnover rates, recruitment efficiency). This ensures
leaders can access real-time insights for decision-making.

b. Implement Scenario Analysis Tools: Use predictive analytics to


simulate the outcomes of various workforce strategies (e.g.,
workforce expansion, policy changes) and make data-informed
decisions aligned with organizational goals.

2. Optimize Talent Management Practices

a. Establish Talent Mapping Systems: Utilize HR analytics to


identify high-potential employees and create personalized
development plans. This will help retain top talent and maximize
their contributions.

b. Turnover Risk Models: Develop predictive models to flag


employees at risk of leaving, enabling early intervention
strategies like promotions, additional benefits, or skill
enhancement programs.

c. Employee Surveys and Sentiment Analysis: Regularly assess


employee satisfaction using sentiment analysis tools and link
results to actionable retention strategies.

28 | P a g e
3. Address Strategic Challenges
a. Succession Planning Frameworks: Use workforce
demographic and skills data to identify potential successors for
key positions. Develop mentorship programs to groom these
employees for leadership roles.

b. Diversity Analytic: Regularly evaluate workforce diversity


metrics and ensure recruitment practices promote inclusivity.
Implement targeted hiring programs for underrepresented groups.

c. Gap Analysis: Continuously analyze workforce skills to identify


gaps and create targeted training programs to address future
organizational needs.

4. Overcome Data Limitations


a. Invest in Data Privacy Systems: Establish strong data
encryption and privacy policies to protect employee data while
complying with local and international regulations.

b. Upskill HR Teams: Provide training for HR practitioners in


advanced analytics, data visualization, and interpretation
techniques to address expertise gaps.

c. Adopt Modern Analytics Tools: Invest in predictive modelling


tools and AI-based HR platforms to go beyond historical data
analysis and leverage forward-looking insights.

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5. Address Policy Implications
a. Strengthen Data Privacy Policies: Create transparent policies to
ensure employees’ trust in how their data is used. Regularly audit
privacy practices to ensure compliance with legislation.

b. Training and Development Initiatives: Introduce structured


programs to enhance HR professionals' data literacy and technical
proficiency in analytics tools.

c. Ethical AI Implementation: Develop guidelines for ethical AI


use in HR analytics to minimize biases and ensure fair decision-
making processes.

6. Prepare for Future Trends


a. Integrate Machine Learning (ML): Leverage ML algorithms
for tasks such as predictive hiring, workforce optimization, and
performance forecasting.

b. Use Sentiment Analysis for Employee Engagement:


Implement sentiment analysis tools to monitor employee morale
and engagement, identifying trends to address proactively.

c. Adopt Ethical AI Practices: Collaborate with industry experts to


create ethical AI frameworks to ensure transparency, inclusivity,
and accountability in HR analytics.

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CONCLUSION

In today's cutthroat business environment, HR analytics are critical in


talent management and strategic decision making. This study
emphasizes the transformative power of HR analytics on organizational
success, highlighting how well it can optimize talent management
procedures, improve decision-making processes, and handle strategic
difficulties.
Implementing advanced analytics techniques, including sentiment
analysis, predictive modeling, and strategic workforce planning, can
help organizations better understand workforce dynamics and make
more strategic decisions.
HR analytics can help organizations foresee turnover risks, find high-
potential people, and create focused retention plans, eventually
resulting in a more resilient and engaged workforce. HR analytics has
many advantages but drawbacks, including data restrictions, privacy
issues, and a need for more expertise among HR practitioners. To tackle
these obstacles, a complete strategy is needed involving funding for
data privacy laws, educational initiatives, and the implementation of
innovative analytics techniques.
New trends in talent management, such as ethical AI, machine
learning, and predictive modeling, bode well for the future of HR
analytics. Organizations must adapt to these trends and harness HR
analytics' potential to create organizational success and competitive
advantage in the digital age.
In conclusion, HR analytics gives businesses the knowledge and
resources they need to succeed in a constantly changing business
environment. It is a vital enabler of personnel management and
strategic decision making. Organizations can confidently accomplish
their strategic goals .

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REFERENCES

1- Strategic human resource management, human capital, and


competitive advantage: Human Resource Management Journal,
27(1), 1-21.

2- McCartney, S., & Fu, N. (2022). Bridging the gap: why, how and
when HR analytics can impact organizational performance.
Management Decision, 60(13), 25-47.

3- Kapoor, B., Kabra, Y. (2014). Current and Future Trends in


Human Resources Analytics Adoption. Journal of Cases on
Information Technology, 16(1), 50-59.

4- Attaran, M., Attaran, S. (2018). Opportunities and Challenges of


Implementing Predictive Analytics for Competitive Advantage.
International Journal of Business Intelligence Research, 9(2), 1-
26.

5- Vaiman, V., Scullion, H., Collings, D. (2012). Talent Management


Decision Making. Management Decision, 50(5), 925-941.

6- Wu, J., Ding, F., Xu, M., Mo, Z., Jin, A. (2016). Investigating the
Determinants of Decision-Making on Adoption of Public
Cloud Computing in E-government. Journal of Global
Information Management, 24(3), 71-89.

7- Talent Acquisition Process Workflow flowchart ,Google ,Human


resource Management.

8- Linkden Learning career essential Human Resource analytics


course learning path 11 ,20-22 .

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9- Company Reports & Policies: Study of HR analytics reports and
dashboards from tata organizations annual report (2021) 20 (4) ,
212-214.

10- Government and Research Institution Publications: CRRI


Inclusion of policy documents and official reports on workforce
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