TERMS AND CONDITIONS

CIMB PAY 10% CASHBACK

CIMB PAY 10% CASHBACK CAMPAIGN & PERIOD determination of the Customer(s) eligible to participate, shall
1. THE CIMB PAY 10% CASHBACK Campaign (“this be final, binding and conclusive.
Campaign”) is designed to reward eligible Customers 11. CIMB Bank PH reserves the right at its sole discretion to
(“Customers”) of CIMB Bank Philippines (“CIMB Bank”) for disqualify any Customer(s) or Eligible Participant(s) that it
using CIMB Bank’s new CIMB PAY. determines to be tampering with the entry process, or to be
2. The Campaign Period runs from February 12 to February 28, acting in breach or potential breach of these Terms and
2025, both dates inclusive (the “Campaign Period”). Conditions.
12. The Bank reserves the right to substitute the Reward with other
ELIGIBILITY item(s) of similar cost and/or to extend, shorten, discontinue,
3. A CIMB Bank Customer will be considered eligible (the cancel, terminate or suspend this Campaign by giving five (5)
“Eligible Participants”) for this Campaign if the Customer calendar days’ prior notice to the Customer(s) or Eligible
Participant(s). It is understood that notice shall be sufficiently
fulfills ALL the required criteria (the “Qualifying Criteria”) as
given at the time when the same has been published at CIMB
follows:
Bank PH website. For the avoidance of doubt, any extension,
a. Use CIMB PAY to make a purchase or transaction shortening, discontinuance, cancellation, termination or
within the Campaign Period, with a minimum suspension of this Campaign by CIMB Bank PH shall not
qualifying amount of Five Hundred Pesos (PhP entitle any of the Customer(s) or Eligible Participant(s) or any
500.00) in a single or cumulative transactions. other persons whosoever to any claim or compensation
b. Transfers within the accounts of the Customer using against CIMB Bank PH for any losses or damages suffered or
CIMB PAY shall NOT be considered and shall NOT incurred by the Customer(s) as a direct or indirect result of the
qualify for this Campaign. act of extension, shortening, discontinuance, cancellation,
termination or suspension of this Campaign.
CAMPAIGN REWARDS & CONDITIONS 13. By participating in this Campaign, the Eligible Participant(s)
4. The Eligible Participant(s) shall be entitled to the following hereby agree that CIMB Bank PH shall not in any manner
Reward upon meeting ALL the Qualifying Criteria(s) as whatsoever be liable or held responsible to the Eligible
stipulated in Clause 3 above: Participant(s) if CIMB Bank PH is unable to perform in whole
or in part of any of its obligations herein, attributable directly or
Requirement Reward(s) indirectly to the failure of any mechanical or electronic device,
Eligible purchase or data processing system, transmission line, electrical failure,
transactions using CIMB industrial dispute, war, strike, riot, any act of God beyond CIMB
PAY, with a minimum Bank's control or due to any factor in a nature of a force
qualifying amount of at 10% Cashback, capped majeure which is beyond CIMB Bank’s reasonable control.
least ₱500, in a single or at ₱ 200.00. 14. CIMB Bank PH shall not be liable to any Customer or Eligible
cumulative transactions Participant(s) or any party for any loss or damage of
within the Campaign whatsoever nature suffered (including but not limited to, loss of
Period. income, profits or goodwill, direct or indirect, incidental,
consequential, exemplary, punitive or special damages of any
5. An Eligible Participant will receive the Reward only once within party) howsoever arising, in relation to the participation or
the Campaign Period, regardless of the number of eligible nonparticipation in this Campaign including arising from any
transactions. The Reward will be based on the value of all nonreceipt or delayed receipt by Eligible Participant(s) of the
eligible purchase or transactions using CIMB Pay, capped at EDM and SMS unless the same shall arise from and are
Two Hundred Pesos (₱200.00). caused directly by the CIMB Bank PH’s gross negligence or
6. Only successful, completed, and posted transactions reflected willful default.
in the Bank’s system will be considered. Any delay in posting, or 15. CIMB Bank PH reserves the right upon giving prior notice of
any failed, canceled, or reversed transactions, regardless of the five (5) calendar days to vary (whether by addition, deletion,
cause, will not be considered. modification, amendment or otherwise howsoever)
7. The Reward will be credited to the Eligible Participant’s Account (“Amendment”) any of the Terms and Conditions herein.
(Deposit Account or Revi Credit) used for the transaction within Notification to Eligible Participant(s) in respect of the
fourteen (14) business days after the end of the Campaign Amendment shall be via electronic communication display at
Period, provided that the Eligible Participant’s Account(s) MUST CIMB Bank PH’s website where detail provisions regarding the
NOT be blocked and/or closed at the time of crediting. Amendment may be provided in the notice itself or may be
8. For eligible transactions using Customer’s Savings Account, the provided to the Eligible Participant(s) upon request; Eligible
Reward will be credited to the Eligible Participant’s Savings Participant(s) acknowledge and agree to access CIMB Bank
Account with the highest Average Daily Balance. PH’s website at regular intervals to view the terms and
9. The Reward shall be credited only to the Eligible Participant’s conditions of the Campaign and to ensure that they are kept
CIMB Bank PH subject account/s regardless of any request from up-to-date with any changes or variations to these terms and
the Eligible Participant or any other person to credit the Reward conditions from or in connection with the transactions
to the Eligible Participant(s) other accounts or third party’s contemplated herewith.
accounts, whether or not held at CIMB Bank PH or any other 16. No compensation in cash or any kind shall be given to the
banks. Customer(s) or Eligible Participant(s) for any losses or
damages suffered or incurred by the Customer(s) or Eligible
OTHER TERMS & CONDITIONS Participant(s) as a direct or an indirect result of such
amendment, variation, deletion, addition or alteration of the
10. By participating in this Campaign, the Eligible Participant(s) is
Terms and Conditions herein.
deemed to have read, understood and agreed to be bound by
17. These Terms and Conditions (as amended from time to time
these Terms & Conditions as well as consented to CIMB Bank
pursuant to Clause 15) shall prevail over any provisions or
PH processing and disclosing their personal data in
representations contained in any other promotional materials
accordance with the CIMB Bank PH Privacy Notice which can
advertising this Campaign. These Terms and Conditions are to
be found at www.cimbbank.com.ph and agree that all
be read in conjunction with the prevailing terms and conditions
decisions fairly and reasonably made by CIMB Bank PH in
under the Deposit Account/Mobile App & Electronic Banking
relation to every aspect of this Campaign and the
 which shall apply in addition to the Terms and Conditions
herein.
18. These Terms and Conditions shall be subject to the application
of any prevailing laws, guidelines, directives, notices,
regulations enacted and/or any other written laws or which are
issued by Bangko Sentral ng Pilipinas or any other body having
supervisory authority over CIMB Bank PH in relation to or
which are applicable to the Campaign or any matters herein.
19. For any feedback and/or complaints regarding this Campaign,
the Customer may contact CIMB Bank PH using the following
contact details:
a. For PLDT, Smart, and Talk n Text subscribers, you
may call #2462 (#CIMB) or (+632) 8924-2462 on
your phone.
b. For Globe and TM subscribers, you may call us on
our landline: +632-8924-2462. Telco charges apply.
c. Website Help and Support:
https://www.cimbbank.com.ph/en/help-and-
support/get-help.html
d. CIMB Bank Mobile App: Go to Menu > Help Center
> Need Help
Or any other channels that may be provided by CIMB
from time to time.

CIMB Bank PH is regulated by Bangko Sentral ng Pilipinas

Per DTI Fair Trade Permit No. FTEB-213806 Series of 2025