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Complaint Letter

The document contains several complaint letters from different individuals addressing issues with purchased products, including a malfunctioning TV, damaged books, shabby shirts, a faulty printer, and a defective video camera. Each letter requests either a replacement or repair of the items under warranty. The letters follow a formal structure and provide details about the purchases and the specific problems encountered.

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Rajesh Kanna A亗
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91 views

Complaint Letter

The document contains several complaint letters from different individuals addressing issues with purchased products, including a malfunctioning TV, damaged books, shabby shirts, a faulty printer, and a defective video camera. Each letter requests either a replacement or repair of the items under warranty. The letters follow a formal structure and provide details about the purchases and the specific problems encountered.

Uploaded by

Rajesh Kanna A亗
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Complaint Letter

1. You are Sundaran living at 234/B-1 Janak Puri, N. Delhi. You


purchased a coloured TV from Mode Electronics, Karol Bagh, N.
Delhi. Write a letter to the Manager complaining about the TV that is
not functioning properly. Ask for the replacement.
234/B-1 Janakpuri
Delhi
January 01, 2020
The Manager
Mode Electronics Karol Bagh,
Delhi
Subject: Complaint about the improper functioning of the TV Set
Respected Sir,
I purchased a Videocon colour LED TV with remote control on the 20th Sept 2016
from your shop vide cash memo no. 450. It has one year warranty and I have the
warranty card with me.
I regret to inform you that the day I got it installed, it is not functioning properly.
It loses colour many times. The picture often flickers, even the sound is not clear
most of the times, I think there is some manufacturing defect in it as the
technician you sent could not set it right.
Kindly replace the TV set at your earliest. Please check the set properly before
delivering it.
Yours truly,
Sundaran
2. Write a letter to M/s Radha Krishna Publications, 2, Ansari Road,
Darya Ganj New Delhi,
complaining about the parcel of books which you have received in a
damaged condition.
35, Daya Basti
Ambala.
November 15 ...

M/s Radha Krishna Publications, 2


Ansari Road Darya Ganj
New Delhi.
Subject: Complaint about damaged parcel.
Dear Sir
I am very sorry to point out that the parcel of books dispatched by you has
arrived in a
damaged condition. Your dispatch section has not packed the books properly. The
parcel was
torn and the books were damaged. Two of the ten books were completely torn. In
one of them,
ten pages are missing. Three books had their covers tone. You are requested to
take the books
back at your cost and send me the books in good condition in a properly packed
parcel.
Thanking you,
Yours faithfully,
Bharat Bhushan Khanna

3. Rajesh Mundra of 49 Hudson Lanes, Delhi, bought a colour TV-set


from M/s Gupta Electronics, Kamla Nagar, two months ago. He finds
that the set is not up to the mark; its sound is not clear and the
picture changes to black and white every now and then. The trouble
started about 15 days ago. Write a letter to the dealer complaining
about the TV-set and requesting him to send his engineer to rectify
the defect and if there is any manufacturing defect, the dealer
should replace it with a new TV-set.
49, Hudson Lanes
Delhi
March 04, 2020
The Dealer
M/s Gupta Electronics
Kamla Nagar, Delhi.
Subject: Complaint about the TV-set
Sir
This letter serves as a formal complaint about the Citizen color TV-set I
purchased from your store, as per Cash Memo no. 123 dated August 2, and
follows a standard complaint letter template. For about a month and a half, it
worked well. But about 15 days back the TV-set started giving trouble.
It is not working properly. Its sound is not clear and the picture changes to black
and white every now and then. There appear stars and lines on the screen.
The set has one year’s warranty against any technical defect. I request you to
send your engineer to attend to it and rectify the defect. If he certifies that there
is some manufacturing defect, I request you to replace the set with a new one.
Yours sincerely,
Rakesh Mundra

4. You bought two shirts from M/s Perfect Clothiers, Kamla Nagar,
Delhi. On unpacking, you find, to your surprise, that both the shirts
have faded patches. Moreover, the stripes are not in lines and due to
this, the shirts look shabby. Write a letter of complaint to the
manager asking for a replacement at their cost. Sign yourself as
ABC.
4/1, Preet Vihar
New Delhi
February 29, 2020
The Manager
M/s Perfect Clothiers
Kamla Nagar, Delhi.
Subject: Complaint against shabby shirts
Respected Sir
This is with reference to the purchase of two shirts from your store vide Cash
Memo No. 0101 dated August 3, 20xx amounting to 3000. The salesman did
show me good shirts and I asked him to pack the pieces. I took the packet and
made the payment. Yesterday, when I opened the packet, I found that the shins
were not those which I had selected. These shirts have faded patches and their
stripes are also not even.
I personally feel that the salesman gave me the wrong shirts by mistake.
I request you to replace the shirts with the ones I had selected. The shirts I
selected have a blue coloured round ‘logo’ on the pockets.
Yours sincerely,
ABC

5. Naveen Chaudhri of 105, Batty Road, Patna bought an HP Desk Jet


200 Printer from The Computer Centre, the sole dealer of Hewlett
Packard at Ranchi, for use with his newly acquired personal
computer, a month ago. Now he finds that the print quality Is poor
and the ink nozzles of the print cartridge get frequently clogged. The
printer has been given one year warranty against any technical fault.
Now write a letter as Naveen Chaudhry to the dealer complaining
about the same and requesting him to attend to
it.
105 Bally Road
Patna
20 October 200—.
The Manager
The Computer Centre
68 Halley Road
Ranchi
Subject — HP Desk Jet 200 Printer
Respected Sir
I was given to understand that you are the sole dealer of Hewlett Packard at
Ranchi. I purchased the above-said printer from your Computer Centre, for use
with my newly acquired personal computer. a month ago. It has worked well for a
few days. But now I find that the print quality is poor and the ink nozzles of the
print cartridges get frequently clogged. I would like to mention that the printer
has been sold on one year’s warranty against any technical fault.
I request you, with regret, that you should take care and test well a machine
before handing it over to a customer. In my case, please get this printer repaired
or replaced without delay so that my work does not suffer.
Thanking you
Yours faithfully
Naveen Chaudhri

6. You are Ansiman / Bashi staying at 8, Kakatya Nagar, New Delhi. Last
month, you bought a video-camera from the ‘Ultra Modern Electronic
House’, Abids, Hyderabad against a warranty of 2 years. Now you
discover that there is something wrong with this camera. It doesn’t
work for more 167 than 30-40 seconds at a stretch. Write a letter to
the dealer complaining about this problem. Also, request him to
replace this defective piece against the warranty that goes with
it.
8 Kakatya Nagar
New Delhi
11 March 2003
M/S Ultra-Modern Electronic House
Abids, Hyderabad
Subject—Defects in a recently purchased Video-Camera
Respected Sir
I bought a video-camera from your Electronic House last month. I bought it
against cash memo no. 1786 dated 17.2.2003, and it has a two-year warranty. It
is hardly one month since I bought the camera and have used it only a couple of
times. But now I discover that there is something gravely wrong with this
camera. It doesn’t work for more than 30-40 seconds at a stretch. I’ve to keep
pushing the button, again and again, to have it going on. It is requested that the
defective piece should be replaced immediately since I’ve to cover some
important functions with it in the coming week Please have the camera replaced
at your earliest and oblige.
Yours faithfully
Ansiman

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