Influence of Integrated Marketing Commun
Influence of Integrated Marketing Commun
23-41
DOI: 10.35631/IJEMP.415002
INTERNATIONAL JOURNAL OF
ENTREPRENEURSHIP AND
MANAGEMENT PRACTICES
(IJEMP)
www.ijemp.com
Article history: Many young Indonesian entrepreneurs have opened clothing brands to
Received date: 01.08.2021 introduce local fashion products that are not inferior to other well-known
Revised date: 15.08.2021 brands. Business owners are still confused about how they can increase brand
Accepted date: 30.08.2021 awareness and brand image through effective information dissemination
Published date: 01.09.2021 methods. This really affects several things in the business they have, such as
sales, followers on social media, consumers, etc. Therefore, this research aims
To cite this document:
to identify Integrated marketing communications methods can affect brand
Ihzaturrahma, N., & Kusumawati, N. awareness and brand image toward the purchase intention of local fashion
(2021). Influence Of Integrated products by using smart PLS analysis. This time, the object of the questionnaire
Marketing Communication To Brand this time is using a local brand from Dama Kara. Six hypotheses are proposed
Awareness And Brand Image Toward based on the needs you want to analyse and a quantitative approach was
Purchase Intention Of Local Fashion adopted with 215 respondents. This study confirmed that one of the most
Product. International Journal of influential factors on purchase intention towards local fashion products is sales
Entrepreneurship and Management promotion, in which people will purchase local fashion products if they get
Practices, 4 (15), 23-41. many promotions that are offered from the local fashion brand they want to
buy. According to the data processing results, there are two aspects that
DOI: 10.35631/IJEMP.415002. influence brand image and brand awareness: advertising and sales promotion.
Thus, this finding highlights the need to analyse many local fashion brands in
This work is licensed under CC BY 4.0
Indonesia more deeply and more specifically so that they can find out the
problems that occur in each local fashion brand in Indonesia and get
perspectives from various consumers from various local fashion brands. These
findings from this research will be used as a recommendation for the Look at
Me brand to develop a sustainable marketing strategy for the more specific
Indonesian target market with methods from integrated marketing
communication.
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DOI: 10.35631/IJEMP.415002
Keywords:
Introduction
The global apparel market is projected to grow in value from 1.5 trillion U.S. dollars in 2020
to about 2.25 trillion dollars by 2025 (Shahbandeh, 2021). Revenue in the Fashion segment is
expected to reach US $ 759,466 million in 2021. The East and Southeast Asia region with a
growing middle class and an underdeveloped offline shopping infrastructure will drive this
growth. One of the leading trends in Asia is the direct integration of shopping functionality into
content viewing on social media, enabling high-speed customer conversions.
In the first 3 months of this year, Indonesia apparel industry production grew by 29.19% on an
annual basis. On a q-t-q basis, this sector grew by 8.79%, the second highest after the furniture
industry (Kemenperin: Industri Pakaian Jadi Catatkan Pertumbuhan Paling Tinggi,
2021).Young people in Indonesia are generally more comfortable with simple clothes and seem
relaxed, especially for carrying out daily activities such as going to campus or playing with
friends (Setiawan and Sesilia, 2021).
Local fashion brands are gaining popularity among people of all ages and social backgrounds.
The purpose of the fashion brand is to increase public awareness about social issues that occur
in the surrounding environment. According to a survey, 63% of customers want their favorite
brand to raise social issues. It may also help brands create an image for themselves (News and
News, 2021)
Many people are not aware of the social issues that occur in the surrounding environment due
to the lack of literacy or education regarding these social issues. Many types of negative
conditions and behaviors are considered negative enough to get social problem status. Some
become social problems only when citizens, policymakers or others pay attention to the
condition or behavior. a lot of people do not accept this consideration and thus do not become
a social problem. Therefore, Industrial fashion is one of the industries to meet the needs of
many people. There are social issues and fashion into unity, fashion becomes a bridge to
educate the community about social issues that occur around them through patterns that are
made into look at me fashion products. not only being aware, but they can spread positive vibes
to the public.
Therefore, with this research regarding integrated marketing communication and purchase
intention of product fashion, especially those that have value in the product. It is necessary to
understand the influence of marketing communication that can significantly affect the purchase
intention of fashion products.
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Literature Review
Dama Kara
Dama Kara is a local fashion brand that focuses on patterns for helping friends with disabilities
to develop their potential through painting, where the results of paintings from friends with
disabilities will be processed into fashion products. The products offered by Dama Kara include
one set, cardigan, lanyard, t-shirt, etc. For this analysis the Author uses Dama Kara Brand,
because it can be seen from they have similar value like Look at Me, the number of followers
on social media and consumers owned by Dama Kara more from Look at Me. This makes it
very easy for the author to analyse the brand awareness and brand image of the Dama Kara
brand through the integrated marketing communication method that has been used by the Dama
Kara itself to see their consumer's purchase intention.
Brand Awareness
Brand awareness refers to a consumer's ability to recognise and recall a brand in a variety of
situations (Aaker, 1996). Brand recall and recognition are two aspects of brand awareness.
When people can connect a product category, brand recall refers to their ability to recall a
specific brand name, whereas brand recognition refers to their ability to recognize a certain
brand.
Brand Image
Brand Image one of the first concepts developed to understand the impact of consumers'
expectations, behaviors, mindsets, and attitudes on their perception of a brand (Meenaghan,
1995; Low and Lamb, 2000). As a result, the brand image has been described in a variety of
ways.
Advertising
Since Internet access is widespread, social media advertising is a form of digital and web
network advertisement that has become a successful way of marketing communication. This is
the newest and most popular form of social media marketing. From connections to websites to
banner advertisements on websites to tiny ads on websites to pay-per-click ads, the Internet
now has it all.
Sales Promotion
One of the most popular and successful marketing messages that is broadcast on social media
platforms is sales promotion (Straker et al., 2015a, 2015b). Promotions lower the daily selling
price for a limited time in order to elicit immediate favorable feedback from customers
(Kumar/Leone 1988; Van Heerde et al. 2004).
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Electronic Word of Mouth (E-WoM)
The expression "electronic word of mouth" (eWOM) has been coined to describe a modern
concept that has arisen in the last ten years and is relatively new in the scientific field ( Chan
& Ngai, 2011).
Purchase Intention
Purchase intention is described as the transaction behavior shown by customers after evaluating
the goods and services they want to purchase, this factor is measured by consumers' willingness
to buy and return to buy more (Tariq et al., 2017; Khoa, Nguyen and Nguyen, 2020).
Conceptual Framework
The following is the research framework and hypothesis for this research.
Methodology
Research Design
The aim of this study is to identify the Integrated marketing communications tools method to
affect consumers' purchasing intentions for local fashion products and to find out the strongest
tools method of Integrated marketing communication that can influence the purchase intention
of fashion products among Indonesian consumers. The author chose to take a quantitative
approach, as shown in Diagram 4.1. The author's first move in this research is to classify the
problem or problems that the author can find, which turns out to be the influence of integrated
marketing communication to deliver value toward purchase intention of local fashion products.
In addition, the author conducts preliminary research to determine the factors that influence
purchasing intention for local fashion products using a Google form. After conducting the
preliminary research, the author also found the importance of how to communicate the value
the local fashion products to their customers with strategy integrated marketing
communication. The author then conducts a literature review to supplement the data and
identify variables relevant to the research's goal. Then, the author gathers all of the knowledge
and information and creates the hypothesis development and conceptual framework. After that,
the questionnaire is created by the author, who also conducts the pilot test. The questionnaire
will be circulated more widely via an online form after the pilot test has confirmed its validity
and reliability. The author uses the local fashion brand of Dama Kara for analysis, because the
Dama Kara brand is more widely known by people, it can be seen from consumers who buy a
lot of their products and Instagram followers who reach 50 thousand followers, so it makes it
easier for the author to analyze. Following the collection of data from survey study, the author
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will use survey research to analyze the data. The findings of this study will be used to establish
long-term marketing strategies for the Indonesian market in particular.
Research Approach
This study took a quantitative approach, as previously discussed. The quantitative method
seeks to assess scientific theories by examining the relationship between variables (Creswell,
2012). The author chose to conduct survey research in this report, which will examine
quantitative data from a sample of the population.
Questionnaire Design
The author's scale in this analysis was a five-point likert scale. The author used a 5-point likert
scale based on previous studies by James T. Croasmun and Lee Ostrom (2011), which found
that using a 5-point likert scale increases reliability. Furthermore, using a 5-point likert scale
makes it easier for the author to read the whole range of measurement responses (Dawes, J. G,
2008).
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Data Analysis
According to figure 5.1, it can be seen that 69,3% of the respondents are 18-25 years old which
consist of 149 Respondents, while 22,8% of total respondents are 26-33 years old which consist
of 49 Respondents and followed by 5,6% of the respondents are 34-41 years old, 1,9% of the
respondents are 42-48 years old and the last is 0,5% of the respondents are 49-55 years old.
According to figure 5.2, it can be seen that 79% of the respondents are Female which consist
of 170 Respondents, while 21% of the respondents are Male which consist of 45 Respondents.
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According to figure 5.3 the respondents came from more than 26 various cities in Indonesia.
The majority of the respondents were from Tangerang, which is the location of the most
consumers of the Dama kara brand. Besides Tangeran, there are other cities that are the target
market which is in urban areas such as Bandung, Jakarta, Bekasi, Depok and Lampung.
Figure 5.4 shows that the majority of the respondents are college students, with 125
respondents, followed by employees with 43 respondents, and housewives with 22
respondents. These findings corroborated a prior study by Ajzen (2005), who found that
educational background variables may have a significant correlation to understanding product
goals.
0.766 Reliable
AD2
0.818 Reliable
AD3
0.820 Reliable
AD4
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Brand Awareness
BA2 0.895 Reliable
0.930
PI2 0.719 Reliable
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Table 5.7 shows that all of the constructions go above the lowest possible score in which they
are all reliable.
a. Convergent Validity
The Average Variance Extracted (AVE) from each construct may be used to calculate
convergent validity. If the AVE value is more than 0.5, constructs should be validly
accepted (Wong, 2013). Table 5.8 shows the result.
Table 5.8 shows that all of the AVE scores for each construct are more than 0.5, indicating that
all of the constructions are valid.
b. Discriminant Validity
The square root of AVE scores must be higher than the comparison between the
constructs in order to fulfill discriminant validity (Wong, 2013). The author decided to
utilize a table with the square root of AVE displayed on the diagonal to make the
measurement easier, as shown in Table 5.9.
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1AD 0.784
The square root values of AVE are higher for all comparisons between constructs in which all
components completed the discriminant validity test, as shown in Table 5.10
Collinearity Test
According to Wong (2013), obtaining the values of the Variance Inflation Factor is crucial for
estimating collinearity concerns (VIF). To eliminate collinearity problems, VIF is counted as
"1/Tolerance" with a preferred value of 5 or lower.
VIF
AD1 1.514
AD2 1.554
AD3 1.763
AD4 1.549
BA1 2.182
BA2 3.247
BA3 3.520
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BA4 1.799
BI1 2.066
BI2 2.056
BI3 1.391
BI5 1.564
EW1 1.413
EW2 1.392
EW3 1.627
PI1 2.348
PI2 1.929
PI3 3.013
PI4 1.913
PI5 3.417
PI6 3.580
PI7 2.361
SP1 1.707
SP2 2.111
SP3 2.156
SP4 1.810
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SP5 2.034
SP6 2.174
Table 5.12 shows that all of the Variance Inflation Factor (VIF) scores for all indicators
fulfilled the criterion for no collinearity problem found.
The author uses bootstrapping to test T-statistics for significance testing in order to see if the
value of path coefficients is significant or not. Table 5.13 shows the summary of path
coefficients as well as the t-statistics results.
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.
Figure 5.6 Extended Model Result
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The major objective of this study, as mentioned previously, is to examine purchase intention,
and the R2 value of purchase intention is 0.620, as shown in table 5.13. It can be said that 2
constructs (Advertising (AD), E-WoM (EW), Sales Promotion (SP), Brand Awareness (BA),
Brand Image (BI)) illustrate the 6,20% of the variance for purchase intention toward local
fashion products. Because the R2 value is around 0.25, the rest of the R2 value is called weak.
The minimal R2 value is 0.25, which is considered poor, according to the prior study (Zikmund
et al, 2000).
f2 Effect Size
The author utilized the f2 effect calculation to determine the effect or influence of an exogenous
construct on an endogenous latent variable. The result of the computation is presented in table
5.14 below.
4BA 0.184
5BI 0.079
6PI
In the table 5.14 above shows that Brand Awareness has the bigger effect size of 0.184 on
Purchase Intention. E-WoM has the smaller effect size of 0.000 on Purchase Intention.
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Total Effect
The total impact is the proportion of the influence that the independent and mediating
constructs have on the dependent construct (Wong, 2013). Table 5.15 shows the result.
Discussion
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Conclusion
The objective of this study is to investigate how integrated marketing communication
influences brand image and brand awareness toward purchase intention to local fashion
products. So, to accomplish the objective, this study uses six variables (advertising, E-WoM,
sales promotion, brand image, brand awareness, and purchase intention) as an initial framework
for this study. The author used a quantitative approach in this study and collected data by online
questionnaire. Then, after collecting the data, the author will analyze the data with SEM-PLS
analysis. The last step is analyzing the findings, in which the author will answer all of the
research questions and provide conclusions, recommendations, and implication.
1. What are the Integrated marketing communications methods that can significantly affect the
purchase intention of fashion products?
The importance of purchasing a local fashion product, according to an online survey given to
respondents, primarily those who know the local fashion brand Dama Kara, comes from
advertising and sales promotion. Customer reviews, on the other hand, can be useful for
learning more about a company. A smart marketing strategy persuades them to believe in and
be attracted by the product.
2. Which Integrated marketing communication method is the most influential in the purchase
intention of fashion products among Indonesian consumers?
It is confirmed in this study that sales promotions are the most influential factors that influence
purchase intention. Sales promotion defines always a consideration for product purchases, with
the promotion and intensive marketing, more consumers will be engaged. Revenue is more
likely to increase. Many consumers in Indonesia who initially just wanted to see it, because of
the sales promotion, attracted them to buy the product.
3. What is the effect of integrated marketing communication methods on brand image and
brand awareness on local fashion products?
According to the data processing results, there are two aspects that influence brand image and
brand awareness: advertising and sales promotion. Dama Kara's brand image is based on
product information shared on social media in accordance with product expectations and
quality received. The majority of respondents agreed that advertising had an important role in
knowing and remembering the local fashion brand from Dama Kara.
Recommendations
Local fashion products are one of the products that are currently booming among the public.
Sales promotion has the highest score in which Indonesian people prefer sales promotion to be
the most important thing to buy fashion products. This is because it can make it easier for
consumers to buy the desired product, it can even attract the attention of consumers who
initially don't want to buy instead end up buying.
Furthermore, businesses can raise brand awareness by using social media marketing such as
ads, endorsements, and paid promotion. Marketers can improve brand image by creating
interesting information content about brands and products through social media advertising.
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For business owners who have a relatively new brand in the market, they may also use social
media to promote their product or service.
Practical Implication
Anuolwapo Dorcas Oni (2018) found that the majority of Indonesian people are already aware
and interested in purchasing local fashion products. Yet, there are still many consumers who
do not know many local fashion brands in Indonesia due to lack of knowledge about the brand
and not in accordance with the consumer's budget. The Author hopes for those local fashion
companies that can communicate clearly about their brand to consumers and find out what
consumers want and need when they want to buy a local fashion product.
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