TikTok_Ecommerce_Guide_Tactics_Examples
TikTok_Ecommerce_Guide_Tactics_Examples
TikTok hit a billion users faster than any social media app in history. And its
growth continues to skyrocket — 650,000 new users every day, enough people
to fill the largest football stadium in the US six times over. Plus, it overtook
Google late last year to become the most-visited domain in the world.
To create viral organic hits and ad campaigns with mega returns, you need
a one-stop, all-inclusive guide. That’s exactly what we’ve prepared.
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Once dominated by Gen Z, its reach now goes much further. About 48%
percent of US adults ages 18-29 and 20% of those ages 30-49 use TikTok.
People are not only using the app, they’re deeply connected while browsing.
Known for its signature short, viral videos, the app keeps users glued to their
phones for hours.
Engagement rates on TikTok lean higher than on any other social platform.
Nine out of 10 users log into the app multiple times per day, each racking up
over 850 minutes per month.
When you open the app, you immediately land on the For You Page (FYP).
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Alternate content feeds, the “Following” and “Live” pages, pale in comparison
to the appeal of the FYP. This personalized, one-video-at-a-time format
makes TikTok a powerful content channel.
The key is to create a video that lands on your ideal audience’s FYP.
Search-based platforms (like Google and Amazon) serve better for capturing
demand. Traditional social platforms (like Facebook and Instagram) fare
better for generating demand.
Facebook vs TikTok
The average engagement rate on a Facebook post is 0.18%. The average post
for influencers on TikTok boasts an engagement rate of 18%.
Combine this with the average reach per post and you can see why an
organic TikTok strategy carries higher potential ROI than one for Facebook.
YouTube vs TikTok
YouTube ranks as the second most popular search engine in the world, right
behind Google. Long-form YouTube videos are usually suggested based on
titles, keywords, thumbnails, and tags.
On the YouTube homepage, users see only a handful of videos. This creates a
high barrier of entry for brands compared to other platforms, especially when
the likelihood of reaching a wider audience is quite low.
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Let’s cover making a video that keeps viewers salivating for more.
If you create a video that receives far more views than the average account
within your audience range, then your content most likely landed on
someone’s FYP.
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A video goes "viral" when TikTok analysis shows high likelihood to get shares
(drawing more users to the app) and increase watch time (creating more
time spent on the app).
When you nail the first two, TikTok prioritizes your video and the third explodes.
Think of them like compounding effects. Or, like a snowball, picking up size
and speed as the first two metrics accelerate the third.
Here’s a video from my personal TikTok account that reached 641.5k people.
Average Time Watched is approximately 20 seconds and the Watched Full
Video is 61.2%.
Now, here’s one with less than 4,000 views — the bad one.
Notice: Average Time Watched is 16 seconds and Watched Full Video, 41.9%.
Four seconds less than the good example doesn’t seem like a lot, but that
might as well be an hour in TikTok time. Worse, 20% fewer people watched the
whole thing.
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Lower watch time and fewer full video views equals ridiculously
less audience reach.
Lastly, let’s look at a viral video with over 1.2 million views. Average Time
Watched is 24.3 seconds — four seconds more than the good video. And yet,
Watched Full Video is about 1.3% lower.
Why did this video get nearly double the views of the first?
Hashtags
TikTok users label videos with specific topical hashtags, such as #dogs and
#beauty. When users engage with a video that has certain hashtags, TikTok
continues showing them similar content.
By going to the “Discover” page on TikTok, you can easily find out which
hashtags are trending. Cross-reference those to find more topics your ideal
audience could be interested in.
Sounds
Sounds work the same way as hashtags. These are audio clips from movies,
songs, or other users’ videos you can add to your own content. If users
engage with videos featuring a specific sound, TikTok shows them more
videos that use that sound.
To find trending sounds in-app, tap the “+” icon, select “Sounds,” and then
“TikTok Viral.” Viral 100 TikTok Sounds lists the most popular sounds and lets
you download them for easy placement.
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The easiest way for ecommerce brands to get started on TikTok is to take
user-generated content (UGC) they’re already making for paid ads and post
them on TikTok with relevant hashtags and trending sounds.
TikTok Influencers
TikTok influencers are the lifeblood of the app. They shape and define its
culture. With millions of followers, TikTokers like Charli and Dixie D’Amelio,
Addison Rae, and Khabane Lame represent the new celebrities of the digital
era. They’re important for brands looking to market on the platform, too.
The TikTok Creator Marketplace offers a tool for brands to explore potential
creators to partner with.
Live Stream
TikTok LIVE lends itself to real-time engagement between an account holder
and other users. Prerequisites for unlocking this feature include being at least
16 years old and having at least 1,000 followers.
If viewers enjoy your live stream, they can send gifts that can be converted
into actual cash.
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Brand live streams cover topics like product FAQs, educational interviews
with industry experts, how-to demos, or even a behind-the-scenes of a
real-life event.
There’s no time limit, and your LIVE appears on the FYP when general users are
scrolling. Interacting with followers in real-time creates a stronger sense of
connection and recognition.
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Boasting over a million followers, DTC water company Liquid Death works with
a number of well-known influencers.
Bed and mattress company Purple brands its TikTok videos using a theme
based around, well, the color purple (obviously).
Aside from the memorable aesthetic, the brand also knows how to showcase
products naturally. By pairing products with creators or trending styles, they
avoid seeming too promotional.
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Paid opportunities make sense for ecommerce marketing strategies that seek
expansion beyond limited organic reach.
For comparison, TikTok ads currently reach an estimated 120 million people
over 18 in the U.S., representing the app’s largest audience of any country.
Cost
Price marks a key point of differentiation.
But TikTok requires a minimum spend of $500 per campaign, with a set
number of prepaid impressions. Certain ad types come with steeper price
tags. For example, brand takeovers run for $50,000 per day.
Content
Video reigns supreme on TikTok.
That’s quite unlike Facebook or Instagram advertising, which allows for a mix
of still imagery and video. Not to mention, many users watch videos on the
platforms with sound off, unlike the default behavior on TikTok. You have more
assurance your content will be experienced as intended.
The impact of iOS 14.5 on audience targeting extends to both Facebook and
TikTok ads since both rely on tracking mobile user activity.
future role in the marketing ecosystem. Still, people initiate over 5 billion
Google searches every day. Google video ads, by way of YouTube, have a
potential reach of over 2 billion.
Your target audience plays a role in the potential success of your digital
ads, too. YouTube Ads reach a slightly higher percentage of males over
18 compared to females, while TikTok trends toward higher usage
by female users.
Cost
Google cost per click (CPC) for ecommerce averages $0.86. The average
goes up to $3.21 when looking across industries at YouTube video ads, a 500%
increase over the TikTok average CPC of $0.51.
The comparison isn’t exactly apples to apples, though. TikTok falls more on
the awareness side of the customer journey, whereas ecommerce brands rely
on Google more frequently for demand capture. Awareness campaigns
average a lower return on ad spend (ROAS) because the customer isn’t at a
high intent stage of the buying process.
Content
Google ad types consist of video, text-based, and display. When it comes to
search ads — and Google Shopping for ecommerce in particular — the
benefit is a higher CTR because shoppers have high intent. They’re actively
looking for something, a solution, or a product.
Nearly half of consumers report buying something they saw on a YouTube ad,
and the same is true on TikTok.
In further support of TikTok, early surveys show Tiktok users are more likely to
be high intent Internet shoppers and to make a purchase from a brand after
seeing it on social media.
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The style of content itself varies from other channels, though. Entertainment
and advertising content are more collaborative and indistinguishable,
making ads feel less disruptive.
Plus, TikTok offers a variety of formats to choose from beyond basic video ads.
Brands have the option of running either still images or videos as native
content. That means the ad appears on the user’s FYP. Users can like, leave
comments, share, follow, or even re-use the sound for their own videos.
Brand Takeovers
This type of TikTok ad takes over the full screen with a dynamic video. The
entire screen is clickable, increasing the chance of engagement. Videos tend
to be short and snappy, with a maximum duration of 3.5 seconds, and users
only see one Brand Takeover per day.
Premium placements come with higher costs, though. Expect to pay slightly
more to secure this positioning.
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Kosas Cosmetics:
Prominent Sale Feature
Kosas Cosmetics does a couple of
things right with this TikTok video.
Highlighting an exciting offer provides
a prominent call-to-action. The quick
transitions grab attention and match
the fast pace of movement in most
native content.
#TikTokMadeMeBuyIt = Opportunity
+ Uncertainty
Marketing on TikTok lacks set standards because of the novelty of the
channel, which leaves lots of flexibility for you to craft your own path forward.
Our team works with a variety of clients to help them navigate the challenges
of joining a new platform. Learn more about the benefits of a partnership with
us here, especially ad creative!