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BIT 2310 Management Information Systems Year Iv Semester I

The document outlines the examination structure for the Bachelor of Enterprise Management course, specifically focusing on Management Information Systems. It includes various questions covering topics such as systems concepts, transaction processing systems, components of information systems, strategic roles, and challenges in information systems. Additionally, it addresses the use of systems approaches in problem-solving, computer classification, data communications, and the importance of ergonomics.

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44 views2 pages

BIT 2310 Management Information Systems Year Iv Semester I

The document outlines the examination structure for the Bachelor of Enterprise Management course, specifically focusing on Management Information Systems. It includes various questions covering topics such as systems concepts, transaction processing systems, components of information systems, strategic roles, and challenges in information systems. Additionally, it addresses the use of systems approaches in problem-solving, computer classification, data communications, and the importance of ergonomics.

Uploaded by

jayjamesjayjames4682
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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UNIVERSITY EXAMINATION 2020/2021

YEAR IV SEMESTER I EXAMINATION FOR THE DEGREE OF BACHELOR OF


ENTERPRISE MANAGEMENT
BIT 2310: MANAGEMENT INFORMATION SYSTEMS

DATE: Tuesday, 25th May 2021 TIME: 1.30pm – 3.30pm


INSTRUCTIONS
Attempt Question one and any other two questions
QUESTION ONE (30 marks)

a) In view of Management Information Systems concepts distinguish between the


following (10 marks)
(i) Closed versus Open systems
(ii) Tactical decisions versus Strategic decisions
(iii) Systems requirements versus Systems specifications
(iv) Relational database (flat file) versus Hierarchical database
(v) Administrative controls versus System controls
b) Given that Transaction Processing Systems (TPS) are very important in an
organization; explain meaning of a TPS, its features and give typical examples of
TPS systems in supermarket. (5 marks)
c) An Information Systems is said to comprise of hardware, software, people
(liveware), data and procedures. Discuss each of these components in brief with
appropriate examples. (5 marks)
d) An organization can adopt an Information System so as to gain competitive
advantage. Discuss the strategic role of an information system in an organization.
(5 marks)
e) Discuss characteristics of MIS at various levels of management; hence identify the
suitable MIS systems for those levels of management. (5 marks)

QUESTION TWO (20 marks)

a) Utumishi SACCO has noted a problem of long queues for the last three months and
customers have been complaining bitterly. You have been recently hired as the
General Manager and the Board of Management has called upon you to resolve this
matter. Explain how you would use Systems Approach to resolve this problem.
(5 marks)

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b) Discuss classification of computers according to size/ processing power and the use
of those categories of computers in a business environment. (5 marks)
c) (i) Outline two factors that affect decision making in an organization. (2 marks)
(ii) A newly Ventures Ltd intends to hire a consultant to assist in establishment of
effective decision-making process. (4 Marks)
iii) Outline the decision-making process cycle that the consultant would use in order
to achieve the goa (4 marks)

QUESTION THREE (20 Marks)

a) In view of data communications and E-commerce distinguish meaning of the


following terms: (10 marks)
(i) WAN versus LAN
(ii) Intranets versus Extranets
(iii) Fibre optic versus Satellite communication channels
(iv) Business to Business (B2B) e-commerce and Business to Consumers (B2C) e-
commerce
(v) SMTP server and POP server
b) Briefly explain the concept of data security and various risks to data and the
necessary measures to safeguard an organization against these risks. (10 marks)

QUESTION FOUR (20 Marks)

a) An information system should help an organization manage its daily operations and
also to develop strategically. Explain how an information system will help an
organization develop strategically (5marks).
b) Discuss any three different types of information systems (5 marks).
c) Discuss the challenges posed by internet to a global sales force (5 marks).
d) Discuss the importance of ergonomics as applied to information systems (5 marks).

QUESTION FIVE (20 Marks)

a) Distinguish computer hardware from software. In reference to a Supermarket


identify the various hardware and software requirements for computerizing the
organizations operations. (5 Marks)
b) Briefly explain the stages of Systems Development Life Cycle (SDLC). (5 Marks)
c) Explain two reasons that have led to slow growth of information societies in
developing nations (4 Marks)
d) Many organizations are opting to use mobile phones for their business processes.
Outline three challenges that they would face from this approach. (2 Marks)
e) Distinguish between executive information system and decision support system as
used in Management Information Systems. (4 Marks)

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