website test cases and guidlines

The document outlines various test cases for evaluating a telco company's website, including functionality, user experience, and security aspects. It provides a comprehensive list of test scenarios that cover homepage elements, navigation, account management, service offerings, and customer support. Additionally, it details the steps and tools necessary for conducting website security testing to identify and mitigate vulnerabilities.

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website test cases and guidlines

Uploaded by

Chamila Illangakoon

Available Formats

Download as DOCX, PDF, TXT or read online on Scribd

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I can help you with writing some test cases to test a telco company website.

Here are some

possible test cases:

 Test case 1: Verify that the website loads correctly and displays the company logo, name,
and slogan on the homepage.
 Test case 2: Verify that the website has a navigation menu with links to different pages
such as plans, services, support, etc.
 Test case 3: Verify that the website has a search bar that allows users to search for
keywords or phrases related to the company or its products.. Ex search the keyword QA,
test, and see the results
 Test case 4: Verify that the website has a footer section that contains information such as
contact details, social media links, terms and conditions, privacy policy, etc.
 Test case 5: Verify that the website is responsive and adapts to different screen sizes and
devices such as desktop, laptop, tablet, and mobile.
 Test case 6: Verify that the website has a login and signup option for users who want to
access their account or create a new one.
 Test case 7: Verify that the website allows users to browse and compare different plans
and services offered by the company such as voice, data, broadband, etc.
 Test case 8: Verify that the website allows users to select and purchase a plan or service
of their choice using various payment methods such as credit card, debit card, net
banking, etc.
 Test case 9: Verify that the website sends a confirmation email and SMS to the user after
a successful purchase of a plan or service.
 Test case 10: Verify that the website provides customer support options such as chat, call,
email, FAQ, etc. for users who have queries or issues related to the company or its
products.

Here are some more test cases for testing the web page “dialog.lk” 1:

 Test case 11: Verify that the web page has a clear and catchy headline that describes the
company and its services.
 Test case 12: Verify that the web page has a slider section that showcases the latest
products, offers, and news from the company.
 Test case 13: Verify that the web page has a section that displays the benefits of choosing
Dialog as the leading quad-play connectivity provider and the #1 network in Sri Lanka.
 Test case 14: Verify that the web page has a section that features the different digital
solutions offered by the company such as Genie, eZ Cash, Doc990, etc.
 Test case 15: Verify that the web page has a section that highlights the social impact and
innovation initiatives of the company such as Karuna.lk, Dialog Innovation Challenge,
etc.
 Test case 16: Verify that the web page has a testimonial section that shows the feedback
and ratings from the customers.
 Test case 17: Verify that the web page has a section that displays the latest arrivals of
smartphones and other devices that can be purchased online or at the nearest Dialog
outlet.
 Test case 18: Verify that the web page has a section that provides the contact details,
location map, and working hours of the Dialog outlets across the country.
 Test case 19: Verify that the web page has a section that allows users to subscribe to the
Dialog newsletter and follow the company on social media platforms such as Facebook,
Twitter, Instagram, etc.
 Test case 20: Verify that the web page has a section that links to the other services of the
company such as Dialog Home Broadband, Dialog Television, Dialog Smart Home, etc.

There are different methods and tools to test a website for security vulnerabilities. Some of the
common steps involved in website security testing are:

 Identify the scope and objectives of the security testing, such as the target website, the
type of attacks, the level of risk, etc.
 Perform a reconnaissance of the website to gather information about its structure,
functionality, technologies, etc.
 Scan the website for common vulnerabilities and misconfigurations using automated
tools such as Burp Suite1 or Zed Attack Proxy2.
 Analyze the results of the scan and prioritize the findings based on their severity, impact,
and exploitability.
 Validate the findings by manually verifying and exploiting the vulnerabilities using tools
such as Metasploit or Nmap.
 Report the findings and provide recommendations for remediation and mitigation of the
vulnerabilities.

Website security testing is an essential process to ensure the protection of the website and its
users from cyberattacks. It helps to identify and fix the security flaws that could compromise the
confidentiality, integrity, and availability of the website and its data. Website security testing
should be performed regularly and continuously to keep up with the evolving threats and
technologies.