NITTT Module 8 Question Paper 2023 February
NITTT Module 8 Question Paper 2023 February
2024 February
2022 July
Q1: All of the following are the objectives of institutional management EXCEPT one, which is that:
Answer Key:
C) Enhancing productivity of industry
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Answer Key:
B) Managing activities of educational institutions
Answer Key:
C) Strategic, tactical and operational
Answer Key:
D) All of these
Q5: Which of the following represents heart of the institutional management process?
A) Communication
B) Leadership
C) Organisation
D) Control
Answer Key:
A) Communication
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C) To appoint staff
D) None of these
Answer Key:
A) Preparing for future for desired goals
Q7: The level of managers, responsible for establishing a vision for the institution, developing broad plans
and strategies, and directing subordinate staff, is:
Answer Key:
C) Top level managers
Q8: Regulatory requirements, Economic uncertainty, technological innovations, and new competitors are
examples of what type of factors that affect institutional management?
A) Internal factors
B) Intra-personal factors
C) External factors
D) Inter-personal factors
Answer Key:
C) External factors
Answer Key:
D) All of these
Q10: Which of the following skills is equally important at all levels of management?
A) Technical skill
B) Human relation skill
C) Conceptual skill
D) All of these
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Answer Key:
B) Human relation skill
Answer Key:
C) Enhances emphasis on the direction of expenditure
Q12: All of the following are true about strategic planning in an institution Except:
Answer Key:
A) It is a top down approach of planning
A) Descriptive
B) Theoretical
C) Creative
D) Analytical
Answer Key:
D) Analytical
Q14: The major value creating skills, capabilities and resources that determine an institution’s competitive
weapons are:
A) Strengths
B) Opportunities
C) Core competencies
D) Strategies
Answer Key:
C) Core competencies
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Q15: Which one of the following is not a characteristic of strategic planning that makes it different from
other types of planning?
A) It is inter-disciplinary
B) It concerns the present direction of the institution
C) It has an external focus
D) It has an internal focus
Answer Key:
C) It has an external focus
Answer Key:
D) Is a statement of institution’s unique purpose and scope of operations
Answer Key:
D) All of these
Q18: One of the following is not an element of strategic thinking, which is that?
Answer Key:
D) Management of institutional resources and competencies
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Answer Key:
C) Create a structure of functions and duties to be performed by a group of people
Answer Key:
B) The line of authority must be clearly defined
Q21: ‘No one on the organisation should have more than one boss’ is a statement of principle of:
A) Specialisation
B) Authority
C) Unity of command
D) Span of control
Answer Key:
C) Unity of command
Q22: The descriptive word most clearly associated with the organic approach to structure is :
A) Static
B) Rigid
C) Bureaucratic
D) Dynamic
Answer Key:
D) Dynamic
Q23: With reference to power and authority, we may conclude all but which one of the following:
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Answer Key:
B) Supervisor should never have to rely on coercive power to obtain results
Answer Key:
D) Functional and product bases
Q25: Line function are concerned with those activities which are connected with the discharge of direct
responsibility for:
Answer Key:
B) Accomplishing the main objectives of the institution
Answer Key:
C) A sense of commitment by individual member’s to their own goals and objectives.
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Q27: In the Tuckman model, groups at the ___________________ stage develop guidelines and standards of
acceptable behaviour.
A) Adjourning
B) Norming
C) Forming
D) Storming
Answer Key:
B) Norming
Q28: A virtual team is a collection of people who are _________________ separated but still __________________
together closely.
A) Temporally, work
B) Geographically, work
C) Geographically, decide
D) Physically, think
Answer Key:
B) Geographically, work
Answer Key:
B) Project objectives are significant
Q30: Members of a _______team have been cross trained so that each person is able to perform the duties
of all other members.
A) Functional
B) Cross functional
C) Multi-functional
D) Self directed
Answer Key:
C) Multi-functional
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Q31: The team gathers for the monthly progress and problem report about reaching individual and
departmental objectives. Which of the following statements reflect effective team meeting?
A) Only a few team members seem to be concerned about the impact of their presentation; they attempt to
build allies within the team
B) There is an open and realistic sharing of both progress and problems
C) Some team members seem to be playing the political game, while others do not
D) One clique exists within this team and their presentations sound about the same-politically safe
Answer Key:
B) There is an open and realistic sharing of both progress and problems
Q32: Which of the following is NOT the part of the forming stage of team development in an institution?
A) Team’s purpose
B) Hostilities and personal needs
C) Members roles
D) Acceptance of roles
Answer Key:
B) Hostilities and personal needs
Q33: Identifying the ——— candidates and —- them to apply for the job is called recruitment.
A) Available, insisting
B) Available, making
C) Potential, insisting
D) Potential, attracting
Answer Key:
D) Potential, attracting
Q34: ——– is a selection test, which evaluate the emotional ability which will help to judge an individual’s
working in group
A) Intelligence test
B) Personality test
C) Mental ability test
D) Aptitude test
Answer Key:
B) Personality test
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Q35: A systematic and planned introduction of employees to their jobs, their co-workers and the institution
is called:
A) Job evaluation
B) Investiture orientation
C) Orientation
D) Placement
Answer Key:
C) Orientation
Q36: Process of collecting and analysing information about the duties, responsibilities and conditions of a
specific work assignment is:
A) Job analysis
B) Job evaluation
C) Activity analysis
D) Occupation analysis
Answer Key:
B) Job evaluation
A) General
B) Important
C) Specific
D) Overall
Answer Key:
C) Specific
A) Vestibule training
B) Position rotation or job rotation
C) Conference and seminars
D) Lecture method
Answer Key:
A) Vestibule training
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A) Individual equity
B) External equity
C) Internal equity
D) All of these
Answer Key:
C) Internal equity
Answer Key:
A) I-D, II-B, III-A, IV-C
A) Cost of living
B) Legislations
C) Institutional Business strategy
D) Society
Answer Key:
C) Institutional Business strategy
Q42: Assignment of a higher level job to an individual without increase in salary is called:
A) Diagonal promotion
B) Horizontal promotion
C) Vertical Promotion
D) Dry promotion
Answer Key:
D) Dry promotion
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A) Real wages
B) Time wages
C) Money wages
D) None of these
Answer Key:
A) Real wages
A) 1956
B) 1964
C) 1966
D) 1971
Answer Key:
B) 1964
Q45: As per CCS conduct rules the following omissions of a Government servant amount to misconduct :-
(i) Wilful insubordination or disobedience, whether alone or in combination with others, to any lawful and
reasonable order of a superior
(ii) Habitual late attendance
(iii) Habitual absence without permission and overstaying leave
(iv) Conviction by a criminal court Codes
Answer Key:
D) All (i), (ii), (iii) & (iv)
Answer Key:
A) Outstanding expenses -current asset
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Q47: A material shall generally be considered surplus if it remains in stock for over______ unless adequate
reasons to treat it otherwise exist.
A) One year
B) Two years
C) Three years
D) Four years
Answer Key:
A) One year
A) Six months
B) One year
C) Two years
D) Three years
Answer Key:
B) One year
A) Revenue Expenditure
B) Capital Expenditure
C) Not an Expenditure
D) Deferred Revenue Expenditure
Answer Key:
C) Not an Expenditure
A) Sample physical verification at intervals of not more than five years should be done in case of libraries
having more than 50000 volumes. In case such verification reveals unusual or unreasonable shortages,
complete verification shall be done
B) Loss of five volumes per 1000 volumes of books issued/consulted in a year may be taken as reasonable
provided such losses are not attributable to dishonesty or negligence. However, loss of a book of a value
exceeding Rs. 1,000/- (Rupees One thousand only) and rare books irrespective of value shall invariably be
investigated and appropriate action taken.
C) For libraries having more than 20000 volumes and up to 50000 volumes, such verification should be
done at least once in three years.
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D) Complete physical verification of books should be done every year in case of libraries having not more
than 20000 volumes
Answer Key:
A) Sample physical verification at intervals of not more than five years should be done in case of
libraries having more than 50000 volumes. In case such verification reveals unusual or unreasonable
shortages, complete verification shall be done
Q51: A manager who shows consistency between his or her words and actions develops a reputation for:
A) Self-confidence
B) Walking the talk
C) Emotionally intelligent
D) Highly energetic
Answer Key:
B) Walking the talk
Q52: Referent power is based on the subordinate’s perception that the leader has a right to exercise
influence because of the leader’s:
Answer Key:
D) Personal charisma
A) Environment
B) Events
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C) Personality traits
D) Political situation
Answer Key:
B) Events
Q54: According to Fiedler’s LPC scale, leaders with a low LPC score will gain satisfaction from:
A) Achieving objectives
B) Developing team relationships
C) Both Achieving objectives and Developing team relationships
D) Neither Achieving objectives and Developing team relationships
Answer Key:
A) Achieving objectives
Q55: Contingency theories of leadership are based on the belief that there is:
Answer Key:
C) No single style of leadership appropriate to all situations
Q56: The style of leadership which represents the extreme of centralised decision making authority:
A) Bureaucratic
B) Authoritarian
C) Laissez faire
D) Democratic
Answer Key:
B) Authoritarian
Q57: Which of the following leader behaviours, feature in Hersey and Blanchard’s (1971) Situational
leadership theory?
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Answer Key:
C) Supportive and directive behaviours
A) Sender-message-transmission-recipient-meaning
B) Message-sender-signal-receiver-decode
C) Sender-transmission-message-decode-meaning
D) Message- transmission- encode-receiver-decode
Answer Key:
A) Sender-message-transmission-recipient-meaning
Q59: Moving your head, face, and eyes away from another person while communicating is often
interpreted as a lack of self-:
A) Respect
B) Esteem
C) Confidence
D) Control
Answer Key:
C) Confidence
Q60: The pattern in which every person has someone ” on each side of him ” with whom he can
communicate is the:
A) Circular pattern
B) Chain pattern
C) Centralised pattern
D) Y pattern
Answer Key:
A) Circular pattern
Q61: The tendency that listeners arrive at judgement before all relevant information has been received is
called:
A) Filtering
B) Premature evaluation
C) Psychological distance
D) Pressure of time
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Answer Key:
B) Premature evaluation
Q62: The synchronous, interactive, real time exchange of message via a mediated source is:
A) Blogs
B) E-mail
C) Online chat
D) Social networking sites
Answer Key:
C) Online chat
Answer Key:
D) Establishing a view point
Q64: The area of behavioral science research that focuses on the personal factors underlying high
productivity, as well as high morale, is the area of employee:
A) Communication
B) Motivation
C) Leadership
D) Economic development
Answer Key:
B) Motivation
Q65: Which of the following is the correct sequence in the process of motivation?
1. Action
2. Need
3. Relief
4. Tension
A) 1, 2, 3, 4
B) 2, 4, 1, 3
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C) 4, 3, 2, 1
D) 2, 1, 4, 3
Answer Key:
B) 2, 4, 1, 3
Q66: Which of the following theories of motivation deal with the basic components of effort, performance
and outcomes?
A) Expectancy Theory
B) Equity Theory
C) Goal Setting Theory
D) Reinforcement Theory
Answer Key:
A) Expectancy Theory
A) A.H. Maslow
B) Douglas Mc Gregor
C) Frederick Herzberg
D) F.W. Taylor
Answer Key:
C) Frederick Herzberg
Q68: One of the following deals with one-to-one collaboration between an external expert and a manager
for developing the leadership skills of the later, which is that:
A) Coaching
B) Mentoring
C) Orientation
D) None of these
Answer Key:
A) Coaching
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Answer Key:
B) Promoting personal growth and productivity
Q70: One of the following is NOT an appropriate way that manager can employ for increasing the
employee acceptance and commitment to Goals, which is that:
Answer Key:
D) Setting ambiguous standards
Q71: For achieving organizational goals effectively, the manager and subordinate should NOT jointly:
Answer Key:
B) Indulge in negative criticism of each other
Q72: The final activity for time management before moving out of work is:
Answer Key:
D) See what all you set out to accomplish and what all did you finish
Q73: Which of the following would be considered as using the time management technique of “getting off
a good start”?
Answer Key:
C) Tackle the tough task first because this is usually your peak energy time
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Q74: The statement “I am going to apologise for my mistakes” is an example of ________ component of
attitude
A) Psycho-motor
B) Cognitive
C) Behavioural
D) Affective
Answer Key:
C) Behavioural
Q75: Which of the following is NOT a method used for changing the attitude on an employee?
A) Use of fear
B) Providing new information
C) Giving feedback
D) Performance appraisal
Answer Key:
D) Performance appraisal
A) Supports change
B) Opposes change
C) Initiates change
D) Helps implement change
Answer Key:
D) Helps implement change
Q77: The five stages of the coping cycle are (in order):
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Answer Key:
A) Denial, defence, discarding, adaptation, internalization
A) By middle managers
B) Top down
C) Bottom up
D) After extensive consultation
Answer Key:
B) Top down
Q79: Out of the following identify the reasons “Why individuals might resist organisational change?
1. Lack of interest.
2. Pessimism.
3. Anxiety.
4. Irritation.
5. Opposing strategy proposals.
6. Personal ambitions.
A) All of these
B) 2), 3), 5) and 6)
C) 1), 2), and 4)
D) 2), 4), 5) and 6)
Answer Key:
A) All of these
A) Tolerating failures
B) Offering recognition for good effort and performance
C) Restricting on-the-job interaction in order encourage individual excellence
D) Encouraging experimentation among employees
Answer Key:
C) Restricting on-the-job interaction in order encourage individual excellence
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Q81: The ideas which interfere with the solution of the problem fade away during ________ of creativity
process.
A) Preparation phase
B) Evaluation phase
C) Idea generation phase
D) Incubation phase
Answer Key:
D) Incubation phase
Q82: For fostering team creativity, which is an appropriate way an institution may use:
Answer Key:
B) Establishing challenges for the team
Q83: Control systems typically focus on all but which of the following factors:
Answer Key:
D) Quality of planning process
A) Profit-oriented
B) Cost-oriented
C) Objective-oriented
D) Man-oriented.
Answer Key:
C) Objective-oriented
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Answer Key:
C) Needs for efficiency and effectiveness
Answer Key:
B) Flexibility, accuracy, timeliness and objectivity
A) Organisation structure
B) Proper direction
C) Flow of communication
D) All of these
Answer Key:
D) All of these
Q88: All of the following are dangers inherent in over control except:
Answer Key:
D) A tendency toward increased flexibility
Q89: The traditional method of appraisal whereby the appraiser lists the employees according to their level
of performance is called the:
A) Ranking method
B) Critical incident method
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Answer Key:
A) Ranking method
Answer Key:
A) Assumes that employee performance levels always conform to a normal distribution
Q91: “The person who was a good performer in distant past is assured to be okay at present also”. This is
an example of ________________ in performance appraisal
A) Halo effect
B) Central Tendency
C) Spill over effect
D) Horn effect
Answer Key:
C) Spill over effect
Answer Key:
D) Efficiency and effectiveness
A) Study leave
B) Half pay leave
C) Extra ordinary leave
D) None of these
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Answer Key:
C) Extra ordinary leave
Q94: What is the time limit for completing the inquiry and submit report by Inquiring Authority?
A) 3 months
B) 6 months
C) 9 months
D) 12 months
Answer Key:
B) 6 months
Q95: The systematic collection and interpretation of evidence, leading as part of the process, to a
judgement of value with a view to action is called:
A) Feedback
B) Evaluation
C) Corrective action
D) Assessment
Answer Key:
B) Evaluation
A) Input directed
B) Process directed
C) Program directed
D) Goal directed
Answer Key:
D) Goal directed
A) Check whether the goals or targets set by an institution were met or not
B) Check whether the institute has attained the expected goals
C) Determine the true effect of an intervention on the indicators of interests
D) Determine the success of programme’s activities and outcomes
Answer Key:
A) Check whether the goals or targets set by an institution were met or not
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Q98: Which of the following is a correct statement with regards to Academic audit:
A) A framework for finding fault with a system or individual faculty and staff
B) An externally directed surprise spot checks
C) An arid collection of awkward questions lacking a philosophy and coherence with the purpose of
institute
D) A tool whereby adequacy of academic inputs in an educational institution are measured
Answer Key:
D) A tool whereby adequacy of academic inputs in an educational institution are measured
Q99: One of the following is not the basic principle underlying an academic audit, which is that:
Answer Key:
C) Learn from best practices
Q100: The evidence available to auditor is _______ in nature, rather _______ in nature.
A) Conclusive, pervasive
B) Pervasive, conclusive
C) Limited, unlimited
D) None of these
Answer Key:
B) Pervasive, conclusive
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