MBA_4_MANAGEMENT OF DATA (Practice Questions)

Chapter-1 Information Systems in Global Business Today

1. What is an information system? How does it work? What are its management, organization, and
technology components?
2. Define information, information systems, IS hierarchy, and information technology. What are the key
characteristics of an Information System?
3. Why are information systems essential for running and managing a business today? Different
perspectives and approaches to information systems are detailed.
4. Define Business Processes and Business Drivers. Classify the types of business information Systems and
detail how Information Technology Improves Business Processes.

Chapter-2 Global E-Business and Collaboration

5. Why are collaboration and social business systems so important and what technologies do they use?
Detail Technology drivers for business operations.
6. Detail Tools and Technologies for Collaboration and Social Business. What are the Information System
Departments and Information System Stakeholders?
7. Define E-Business, E-Commerce, and E-Government. Detail Intranet and Extranet with their functions and
challenges. Describe Applications of Social Business.
8. Define Collaboration. How does a firm support its business functional needs of different levels of
management with the information systems?

Chapter-3 Information Systems, Organizations, and Strategy

9. Define Organization and its components. What are the key characteristics of modern business
organizations? How Information Systems Impact Organizations and Business Firms?
10. What are the key ways to achieve Competitive Advantage? What are the Social Impact and Economic
Impacts of the Information System on the organization? Detail key implications of Designing and creating
effective Information Systems.
11. Define Competitive Advantages. What are the modern Frameworks and Models of Competitive
Advantages? What is the Use of Porter’s Five Forces Model in a Nepali Organization?
12. What are the management issues of competitive advantages? Detail Business Value Chain Model and
Organizational and Behavioral Impact of information on business organization.
13. What is the Internet? Detail its services. Describe the impact of the Internet on Competitive Advantage.
Describe the historical development of the internet and technology.

Chapter-4 Ethical and Social Issues in Information Systems

14. What is Professional Ethics and Cyber Ethics? Define the top 10 Ethical commandments. Describe Five-
Moral Dimensions of the Information Age.
15. What is Ethical Analysis? Describe Framework for Addressing the Moral Dimensions of Information
Systems. Define the basic concepts of Responsibility, Accountability, and Liability.
16. What is the importance of cyber ethics? How do you Address Ethical and Social issues? Describe A model
for thinking about Ethical, Social, and Political Issues.

Chapter-5 IT Infrastructure and Emerging Technologies

17. Define IT Infrastructure and detail firmwide IT Infrastructure services. Describe seven Components of IT
Infrastructure in brief.
18. Describe the Management and Governance of IT Infrastructure in an organization. What are the
Contemporary Hardware and Software Platform Trends in detail?
19. Describe software outsourcing and cloud services in Nepal compared to the world scenario. Detail the
governing body of Nepal's IT infrastructure.

Chapter-6 Foundations of Business Intelligence: Databases and Information Management

20. Define Data, file, structure of the file, and file organization. What are the problems of the traditional file
environment and write their modern solutions.
21. Define database, database types, DBMS and RDBMS. What are the major capabilities of database
management systems (DBMS) and why is a relational DBMS so powerful?
22. What are some important principles of database design? What are the principal tools and technologies for
accessing information from databases to improve business performance and decision-making?
23. What is the concept of relationship, normalization, and Database modeling? Describe elements of the E-R
diagram. Draw an E-R diagram to show the food ordering system by assuming entities and attributes.
24. Detail Big Data, Data warehouse, data mart, and Data Mining with their uses. What are the tools used for
Business Intelligence? What are the Emerging Trends in Data Resource Management?
 MBA_4_MANAGEMENT OF DATA (Practice Questions)
25. What are information Policy, Data Administration, Data Quality, and Data governance? Describe the
benefits of an Information Policy. Detail Information Technology policy of Nepal 2072BS.

Chapter-7 Assignment and Case Study: IT Policy 2072 B.S.

An IT policy is a formal document that outlines rules, guidelines, and procedures for using, managing, and
securing information technology within an organization or institution. It is designed to ensure that IT
resources, such as hardware, software, networks, and data, are used effectively, securely, and in compliance
with legal and organizational requirements. IT Policy 2057 BS (2000 AD) is Nepal's first comprehensive policy
framework to promote the development and use of information technology in the country. It was introduced
by the Government of Nepal to encourage IT development, boost economic growth, and establish Nepal as a
significant player in the global IT sector. It laid the groundwork for subsequent policies and strategies aimed
at leveraging technology for economic development and digital transformation. IT Policy had an amendment
policy within 2 years but due to the Government’s poor supervision, it was amended in 2072 B.S.
Challenges in Implementation:
• Limited infrastructure in rural areas.
• Insufficient funding and investment in IT projects.
• Lack of skilled human resources in the IT sector.
• Slow adoption of IT in government and private sectors.

The IT Policy 2072 BS (2015 AD) of Nepal is an updated framework introduced to address the evolving needs
of the information technology sector, building upon the foundation laid by the earlier IT Policy 2057 BS. It
reflects Nepal’s commitment to leveraging IT for national development, bridging the digital divide, and
adapting to the rapid technological advancements globally. The IT Policy 2072 BS laid the groundwork for
Nepal's digital transformation initiatives, paving the way for subsequent policies like the Digital Nepal
Framework 2019. It remains a critical reference for understanding Nepal's ambitions to integrate IT into its
developmental roadmap.
Impact of IT Policy 2072:
• Enhanced focus on e-governance and digital service delivery.
• Increased penetration of internet services, including in rural areas.
• Growth in the IT industry with support for startups and private investment.
• Progress in cybersecurity awareness and legal frameworks.
• Stronger emphasis on education and training in IT-related fields.
Case Questions:
1. What is Policy and IT Policy? How has the IT Policy 2072 BS contributed to the development of Nepal’s IT
sector?
2. What are the major benefits and challenges in implementing the objectives of the IT Policy 2072 BS in rural
areas? What are the development sectors impacted by information technology policy?

Chapter-8 Telecommunications, the internet and wireless Technology

1. Explain the role of telecommunications in modern business communication. How does networking
enhance business efficiency?
2. Discuss the advantages and challenges of implementing networking solutions in organizations. Discuss
the latest networking technologies.
3. Describe different types of communication networks (LAN, WAN, MAN) and their applications.
4. Explain the concept of network topology. Compare different types of topologies with examples and
applications in Nepalese organizations.
5. What are the key components of the Internet's infrastructure? Explain how they work together. Detail
components required for internet connection.
6. Discuss the impact of the Internet on global business and communication. Explain the current condition of
internet technology in Nepal.
7. Explain the evolution of wireless technology and its impact on society. Explain in detail.
8. Discuss the advantages and disadvantages of wireless communication compared to wired
communication. Detail communication modes and communication channels.
9. What is telecommunication? What are telecommunication systems and networking systems used in
today’s business world?
 MBA_4_MANAGEMENT OF DATA (Practice Questions)
Chapter-9 Securing Information Systems
1. Explain different types of system vulnerabilities and security threats. How can organizations mitigate
these risks?
2. What is the difference between attack and threat? Discuss common types of cyberattacks and their impact
on information systems.
3. Why is security and control important in business? Detail different types of access control systems.
Explain with real-world examples.
4. Discuss how investing in cybersecurity can improve business performance and reputation.
5. Explain the key components of a security framework. How can organizations implement effective security
policies?
6. What is information system risk? Discuss the role of risk assessment and compliance in establishing a
security framework.
7. Describe various security technologies such as firewalls, encryption, and intrusion detection systems.
How do they help protect information resources?
8. Define the authentication system with its types. Explain how multi-factor authentication (MFA) and
access control mechanisms enhance security in an organization.
9. What is malware? Discuss malicious software VIRUSES, WORMS, TROJAN HORSES, and SPYWARE.
10. Compare and contrast authorization and authentication. What are the technologies and tools used dor protecting
information resources?

Chapter-10 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

1. Explain the concept of Enterprise Systems. How do they contribute to business efficiency and businesses
achieve operational excellence?
2. Define ERP with its elements. Discuss the advantages and challenges of implementing Enterprise
Resource Planning (ERP) systems.
3. What is a Supply Chain Management System? Explain how it improves business operations. Discuss the
role of SCM in enhancing business competitiveness. Provide examples.
4. Explain the importance of Customer Relationship Management (CRM) systems in business growth.
Discuss how CRM systems enhance customer experience and business decision-making.
5. Describe emerging trends in enterprise applications, such as cloud computing and AI-driven business
solutions. Explain the impact of digital transformation on enterprise applications and business strategies.
6. How do supply chain management systems coordinate planning, production, and logistics with suppliers?
How do customer relationship management systems help firms achieve customer intimacy?
7. What are the challenges posed by enterprise applications?How are enterprise applications taking
advantage of new technologies?
8. Define SOA, Social CRM, and Analytical CRM. Describe Next-generation Enterprise Applications with their
features and applications.

Chapter 11 E-commerce: Digital Markets, Digital Goods

1. What are the unique features of e-commerce, digital markets, and digital goods? How has e-commerce
transformed marketing?
2. What are the principal e-commerce business and revenue models? How has e-commerce affected
business-to-business transactions?
3. What is the role of m-commerce in business, and what are the most important m-commerce applications? What
issues must be addressed when building an e-commerce presence?
4. Explain how the Internet has transformed traditional commerce into e-commerce. Provide examples. Discuss the
key business models in e-commerce and their significance.
5. How do security and payment technologies impact e-commerce? Explain with examples. Detail widely used online
payment systems of Nepal with their common services.
6. Describe the role of mobile commerce (m-commerce) in modern businesses. Explain the advantages and
challenges of mobile payment systems in e-commerce.
7. How has the rise of mobile applications influenced consumer behavior in online shopping? Compare and contrast
E-commerce, Mobile Commerce, and E-business.
8. Compare and contrast different e-commerce platform options available for businesses. What are the essential
steps to build a successful e-commerce website?
9. Discuss the importance of SEO and digital marketing in driving traffic to an e-commerce site. Explain the role of
customer service and user experience in the success of an e-commerce business.
 MBA_4_MANAGEMENT OF DATA (Practice Questions)

MODEL QUESTION PAPER FOR BOARD EXAMINATION

SECTION A
Comprehensive Answer Questions
Answer any six (6) questions out of eight (8) questions (6*10=60)
1. Explain Contemporary approaches to information systems.
2. Define Business Information System. Explain the Transaction processing system in detail.
3. How do information systems impact organizations and business firms?
4. Explain with a suitable example how Information Technologies have the potential to increase the concern
about ethical, social, and political issues relating to the use of information systems.
5. How do information systems impact organizations and business firms?
6. Why systems for collaboration and teamwork are so important and what technologies do they use?
7. Explain technology drivers of infrastructure evaluations and IT infrastructure components.
8. Define database and database management systems. Explain the problem with a traditional file environment
SECTION B
Long Answer Questions
Answer any (2) questions but question no. 3 is compulsory (2*20=40)
1. Data is a very important component of MIS and it is stored in the form of a database. Describe the database
management approach in computer systems and its advantages over the traditional file system. Also, explain
about data warehousing and data mining.
2. Explain types of Business Information systems. Customer relations and intimacy create customer loyalty and
retention in business. Such relations are maintained with the help of CRM. Explain.
3. Case Study: Please study the given case carefully and answer questions at the end.
Computer Software in Nepal (Article: Computer Software in Nepal By N.P. Bhusal:2073)
The history of computer software in Nepal is not old since the Nepal government has not given any
contribution in the development of the evolution of computers and their software. The development of
computer software continued with the development of computers and devices. Nepal hired some types of
calculators and computers for census calculation. In 2018 BS electronic calculator “Facit” and the 2028 BS
“IBM 1401” computer was brought in Nepal by His Majesty's Government (HMG) for Census purposes.
The name of Muni Bahadur Sakya comes at top level for the pioneers of Information Technology developers in
Nepal. In 2035 BS Muni Bahadur Shakya developed the first Microcomputer in Nepal. In 2040BS he did his
first demonstration of computing in the Nepali language on a microcomputer with the display of the Nepalese
National Anthem in Devanagari script on a CP/M-based computer. He established High Tech Pioneer Pvt. Ltd
Company. He also developed Voice Recognition system, Voice Dictionary, Computer-aided Education, Nepali
dictionary, Radiation Monitor, Nepalese Subtitle Display, Nepali Multimedia, and Telemedicine types of Nepali
software.

Sanjeev Rajbhandari, a pioneer of IT development has established a company to provide Internet service first
time in Nepal as a Mercantile Office System in 2041 BS. This company is known as Internet Service Provider
Company in MOS and also started to develop Mercantile Brand computers in 2057 BS. Nepal News.com,
Pumari Banking software etc. are worldwide famous software of MOS. Mahavir Pune is another name of the
top pioneers of IT development in Nepal. He established the Himanchal Education Foundation in 2059 to
provide computer education and Internet service to rural students in Magdi and surrounding villages. In 2065
B.S. semi-visually impaired Civil Engineer Him Prasad Gautam has developed software “Dristibachak” for
visually challenged people that converts Nepali texts into audio file to help people with acute vision
impairment listen to the texts and acquire knowledge.

World-level mobile applications like Cash On Ad, AppliKali, Panic SMS types of many more applications are
also developing in Nepal. Chitwanix OS is an Ubuntu-based Free Open Source Software developed in Nepal .
Nepal government is also making it compulsory to use the software in various fields like Schools and colleges
to prepare documents, Public Service Commission Registration, Teacher Service Commission Registration,
Vehicle Taxation System etc. At present Computer Association of Nepal (CAN) is the governing body of Nepal
for Information Technology services. Nepal is also stepping up the development of various software and
applications to compete in the global market.
Case Questions:
Q1. “Nepal is also growing in use and development of software.”Justify the statement.
Q2. What are the reasons for poor role of Nepal government in development of information
technology?