Cisco Secure Malware Analytics Appliance Getting Started Guide

Version 2.19
First Published: 2020-12-15
Last Modified: 2024-09-06

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 CONTENTS

CHAPTER 1 Introduction 1
About Cisco Secure Malware Analytics Appliance 1
Audience 2
Assumptions 2
Product Documentation 2
What's New In This Release 3
Supported Browsers 3
Updates 3
Support 3
Setup and Configuration Overview 6

CHAPTER 2 Initial Network Configuration 7

Power On and Boot Up Appliance 7

Configure Network Using Admin TUI 8

CHAPTER 3 Admin UI Configuration 11

Introduction 11
Log In to the Admin UI 12
Change Admin Password 13
Review End User License Agreement 13
Configuration Wizard 14
Home 15
Configure Network Settings 15
Configure NFS 16
Configure Clustering 17
Configuring First Cluster Node 18

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Joining Additional Cluster Nodes 18

Install License 19
Configure Email 20
Configure Notifications 21
Configure Date and Time 22
Configure System Log 23
Review and Install Configuration Settings 24
Install Secure Malware Analytics Appliance Updates 27
Test the Appliance Setup 28

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 CHAPTER 1
Introduction
This chapter provides a brief description of the Cisco Secure Malware Analytics Appliance, the intended
audience and how to access relevant product documentation. It includes the following:
• About Cisco Secure Malware Analytics Appliance, on page 1
• Audience, on page 2
• Assumptions, on page 2
• Product Documentation, on page 2
• What's New In This Release, on page 3
• Supported Browsers, on page 3
• Updates, on page 3
• Support, on page 3
• Setup and Configuration Overview, on page 6

About Cisco Secure Malware Analytics Appliance

The Cisco Secure Malware Analytics appliance provides safe and highly secure on-premises advanced malware
analysis, with deep threat analytics and content. A Secure Malware Analytics Appliance provides the complete
malware analysis platform, installed on a Cisco Secure Malware Analytics M5 Appliance server (v2.7.2 and
later). It empowers organizations operating under various compliance and policy restrictions, to submit malware
samples to the appliance.

Note Cisco UCS C220 M4 (TG5400) servers are still supported for Secure Malware Analytics Appliance but the
servers are end of life. See the Server Setup chapter in the Cisco Secure Malware Analytics Appliance Setup
and Configuration Guide (v2.7 and earlier) for instructions.

Many organizations that handle sensitive data, such as banks and health services, must follow various regulatory
rules and guidelines that do not allow certain types of files, such as malware artifacts, to be sent outside of
the network for malware analysis. By maintaining a Cisco Secure Malware Analytics Appliance on-premises,
organizations can send suspicious documents and files to it to be analyzed without leaving the network.
With a Secure Malware Analytics Appliance, security teams can analyze all samples using proprietary and
highly secure static and dynamic analysis techniques. The appliance correlates the analysis results with
hundreds of millions of previously analyzed malware artifacts, to provide a global view of malware attacks
and campaigns, and their distributions. A single sample of observed activity and characteristics can quickly

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 Introduction
Audience

be correlated against millions of other samples to fully understand its behaviors within an historical and global
context. This ability helps security teams to effectively defend the organization against threats and attacks
from advanced malware.

Audience
Before a new appliance can be used for malware analysis, it must be set up and configured for the organization's
network. This guide is intended for the security team IT staff tasked with setting up and configuring a new
Secure Malware Analytics Appliance.
This document describes how to complete the initial setup and configuration for a new Secure Malware
Analytics Appliance, up to the point where malware samples can be submitted to it for analysis.

Assumptions
It is assumed that you have gathered the necessary information and completed the planning steps as described
in the Cisco Secure Malware Analytics Appliance Administration Guide.
It is also assumed that you have already set up the Secure Malware Analytics Appliance based on the instructions
in the Cisco Secure Malware Analytics M5 Hardware Installation Guide.
If you have not yet completed these two tasks, do so before you begin the steps described in this Getting
Started Guide.

Product Documentation
The latest versions of Cisco Secure Malware Analytics Appliance product documentation is found on Cisco.com:
• Cisco Secure Malware Analytics Appliance Release Notes
• Cisco Secure Malware Analytics Version Lookup Table
• Cisco Secure Malware Analytics Appliance Administration Guide
• Cisco Secure Malware Analytics M5 Hardware Installation Guide

Note The Cisco Secure Malware Analytics M5 Appliance is supported in Secure

Malware Analytics Version 3.5.27 and later, and appliance version 2.7.2 and
later.

Note Prior versions of Cisco Secure Malware Analytics Appliance product documentation is found at Secure
Malware Analytics Install and Upgrade.

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What's New In This Release

Secure Malware Analytics Portal UI Online Help

Secure Malware Analytics Portal user documentation, including Release Notes, Secure Malware Analytics
Online Help, API documentation, and other information is available from the Help menu located in the
navigation bar at the top of the user interface.

What's New In This Release

The following changes have been implemented in this guide in Version 2.19:

Table 1: Changes in Version 2.19 Release

Feature or Update Section

Enhanced dashboard in the Admin UI Home, on page 15

In TGSH, you can now ping via a clean and dirtly

interface

Supported Browsers
Secure Malware Analytics supports the following browsers:
• Google Chrome™
• Mozilla Firefox®
• Apple Safari®

Note Microsoft Internet Explorer is not supported.

Updates
The initial Secure Malware Analytics Appliance setup and configuration steps must be completed before
installing any Secure Malware Analytics Appliance updates. We recommend that you check for updates
immediately after completing the initial configuration (see Install Secure Malware Analytics Appliance
Updates).
Secure Malware Analytics Appliance updates cannot be downloaded until the license is installed, and the
update process requires that the initial appliance configuration is completed. Updates must be done in sequence.

Support
If you have questions or require assistance with Secure Malware Analytics, open a Support Case at
https://mycase.cloudapps.cisco.com/case.

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Support

Step 1 In Support Case Manager, click Open New Case > Open Case.
Figure 1: Open New Case

Step 2 Click the Ask a Question radio button and search for your Cisco Security Product Serial Number or Product Service
Contract. This should be the serial number or service contract for Secure Malware Analytics.
Figure 2: Check Entitlement

Step 3 On the Describe Problem page, enter a Title and Description of the problem (mention Secure Malware Analytics
Appliance in the title).

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Support

Step 4 Click Manually select a Technology and search for Secure Malware Analytics.
Figure 3: Select Technology

Step 5 Choose Cisco Secure Malware Analytics Appliance from the list and click Select.
Step 6 Complete the remainder of the form and click Submit.
If you are unable to open a case online, contact Cisco Support:
• US and Canada: 1-800-553-2447
• Worldwide Contacts: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

For additional information on how to request support:

• See Enable Support Mode and Support Snapshots in the Secure Malware Analytics Appliance Administration Guide.
• See the blog post: Changes to the Cisco Secure Malware Analytics Support Experience at
https://community.cisco.com/t5/security-blogs/changes-to-the-cisco-threat-grid-support-experience/ba-p/3911407

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Setup and Configuration Overview

• See the main Cisco Support & Downloads page at: https://www.cisco.com/c/en/us/support/index.html

Setup and Configuration Overview

The following setup and initial configuration steps are described in this guide:
• Initial Network Configuration
• Admin UI Configuration
• Installing Updates
• Testing Appliance Setup

Note You should allow approximately 1 hour to complete the configuration.

Additional tasks that require administrator configuration (such as license installation, email server, and SSL
certificates) are documented in the Cisco Secure Malware Analytics Appliance Administration Guide.

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 CHAPTER 2
Initial Network Configuration
This chapter provides instructions for completing the initial network configuration using the Admin TUI
(Text-mode UI). It includes the following topics:
• Power On and Boot Up Appliance, on page 7
• Configure Network Using Admin TUI, on page 8

Power On and Boot Up Appliance

Once you have connected the server peripherals, network interfaces, and power cables, turn on the Secure
Malware Analytics M5 Appliance and wait for it to boot up. The Cisco screen is briefly displayed.
Figure 4: Cisco Screen During Bootup

The Admin TUI is displayed on the console when the server has successfully booted up and connected.

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Configure Network Using Admin TUI

Figure 5: Admin TUI

The Admin URL shows as unavailable because the network interface connections are not yet configured and
the Admin UI cannot be reached yet to perform this task.

Important The Admin TUI displays the initial administrator Password, which will be needed to access and configure
the Admin UI later in the configuration. Make a note of the Password in a separate text file (copy and paste).

Configure Network Using Admin TUI

The initial network configuration is completed in the Admin TUI. The basic configuration, once completed,
allows access to the Admin UI, where you can complete additional configuration tasks.

Note For DHCP users, the following steps assume that you are using static IP addresses. If you are using DHCP
to obtain your IP addresses, see the Cisco Secure Malware Analytics Appliance Administration Guide.

Step 1 On the Admin TUI, select NETWORK. The Status: configuration current screen appears.

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Configure Network Using Admin TUI

Figure 6: Admin TUI - Network Configuration Console

Step 2 Select Clean. The Network Config - CLEAN Interface screen appears.
Step 3 Complete the blank fields according to the settings provided by your network administrator.
Step 4 Select Save.
Step 5 Select Dirty. The Network Config - Dirty Interface Interface screen appears.
Step 6 Complete the blank fields according to the settings provided by your network administrator.
Step 7 Select Save.
Step 8 Select Admin. The Network Config - ADMIN Interface Interface screen appears.
Step 9 Complete the blank fields according to the settings provided by your network administrator.
Step 10 Select Save.
Step 11 Select Activate. To activate the configuration.

What to do next
The next step in the Secure Malware Analytics Appliance setup is to complete the remaining configuration
tasks using the Admin UI, as described in Admin UI Configuration.

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Configure Network Using Admin TUI

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 CHAPTER 3
Admin UI Configuration
This chapter provides instructions for configuring your appliance using the Admin UI. It includes the following
topics:
• Introduction, on page 11
• Configuration Wizard, on page 14
• Install Secure Malware Analytics Appliance Updates, on page 27
• Test the Appliance Setup, on page 28

Introduction
The Admin UI is the recommended tool for administrators to use to configure the Secure Malware Analytics
Appliance. It is a Web user interface that can be used once an IP address has been configured on the Admin
interface.
The configuration includes the following steps:
• Change Admin UI Admin Password
• Review End User License Agreement
• Configure Network Settings
• Install License
• Configure NFS
• Configure Clustering
• Configure Email
• Configure Notifications
• Configure Date and Time
• Configure System Log
• Review and Install Configuration Settings

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 Admin UI Configuration
Log In to the Admin UI

Note Not all configuration steps are completed using the configuration wizard. See the Cisco Secure Malware
Analytics Appliance Administration Guide for configuring settings not included in the wizard, such as SSL
Certificates and Backups.

Important The steps in the following sections should be completed in one session to reduce the chance of an interruption
to the IP address during configuration.

Log In to the Admin UI

Perform the following steps to log in to the Secure Malware Analytics Admin UI.

Step 1 In a browser, enter the URL for the Admin UI (https://<adminIP>/ or https://<adminHostname>/) to open the Secure
Malware Analytics Admin UI login screen.
Note The Hostname is the appliance serial number.

Figure 7: Admin UI Login Screen

Step 2 Enter the initial Admin Password that you copied from the Admin TUI and click Log In.

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Change Admin Password

What to do next
Proceed to Change Admin Password.

Change Admin Password

The initial Admin password was generated randomly during the pre-ship Secure Malware Analytics installation
and is visible as plain text in the Admin TUI. You must change the initial Admin password before continuing
with the configuration.
Figure 8: Change Admin Password

Step 1 Enter the old password from the Admin TUI in the Current Password field. (You should have this password saved in
a text file.)
Step 2 Enter a New Password and re-enter it in the Confirm New Password field.
The new password must contain the following: 8 characters minimum, one number, one special character, at least one
uppercase and one lowercase character.

Step 3 Click Change Password. The password is updated.

Note The new password will not be displayed in visible text in the Admin TUI so be sure to save it somewhere.

What to do next
Proceed to Review End User License Agreement.

Review End User License Agreement

Review the license agreement and confirm that you agree to it.

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Configuration Wizard

Step 1 Review the End User License Agreement.

Step 2 Scroll to the end and click I HAVE READ AND AGREE.
Note We recommend that you follow the configuration workflow and configure the networks before you install the
license.

What to do next
Proceed to Configure Network Settings.

Configuration Wizard
The Configuration wizard takes you through configuring your Secure Malware Analytics Appliance.
If you need to make changes after you have completed the wizard configuration, you can access the settings
from the Configuration tab in the Admin UI.

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Home

Home
Figure 9: Home

Configure Network Settings

If you configured static network settings in the Admin TUI, the IP addresses displayed on the Network
Configuration page reflect the values you entered in the Admin TUI during the Secure Malware Analytics
Appliance network configuration.

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Configure NFS

Figure 10: Network Configuration

Step 1 Review the IP addresses and confirm they are accurate.

Step 2 If you used DHCP for your initial connection and now need to change the Clean and Dirty IP networks to static IP
addresses, follow the steps in the Using DHCP section of the Cisco Secure Malware Analytics Appliance Administration
Guide.

What to do next
Proceed to Configure NFS, on page 16.

Configure NFS
The next step in the workflow is NFS configuration. This task is required for backups and for clustering. See
the NFS Requirements section in the Cisco Secure Malware Analytics Appliance Administration Guide for
more information.
The configuration process includes mounting the NFS store, mounting the encrypted data, and initializing the
Secure Malware Analytics Appliance local datastores from the contents of the NFS store.
If you would like to skip this step or continue and return later, click Continue without NFS.

Step 1 Click NFS in the navigation pane to open the NFS Configuration page.
Step 2 Enter the following information. Appliances in a cluster should share the same Host and Path as those set in the first
cluster node.
• Host - The NFSv4 host server. We recommend using the IP address.
• Path - The absolute path to the location on the NFS host server under which files will be stored. This does not
include the Key ID suffix, which will be added automatically.
• Options - NFS mount options to be used, if this server requires any deviations from standard Linux defaults for
NFSv4. The default is rw.

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Configure Clustering

• FS Encryption Key Hash - Click Generate Key to generate a new encryption key. You will need this key to restore
backups later. (At that time, click Upload and upload the key required for the backup.)

The Status is Enabled_Pending Key.

Step 3 Click Save. The page refreshes and the Generate Key and Activate buttons become available.
Note If the key correctly matches the one used to create a backup, the Key ID displayed in Admin UI after upload will
match the name of a directory in the configured path. Backups cannot be restored without the encryption key.
The configuration process includes the process of mounting the NFS store, mounting the encrypted data, and
initializing the appliance's local datastores from the NFS store's contents.

Step 4 Click Generate Key to generate a new NFS encryption key.

Step 5 Click Activate. The State changes to Active. The Upload button changes to Download.
Step 6 Click Download to download a copy of the encryption key for safekeeping.
If this appliance is the first node in a cluster, you will need the key for joining additional nodes to the cluster. If the first
node has already been configured, then click Upload and choose the NFS encryption key you downloaded from the first
node when you started the new cluster.

Step 7 Click Save.

The page refreshes; the Key ID is displayed and the Activate button is enabled.

Step 8 ClickActivate.
The Status changes to Active after a few seconds (lower left corner).

Step 9 When activation has succeeded, click Continue.

What to do next
Proceed to Configuring First Cluster Node.

Configure Clustering
The next step in the wizard workflow is to configure clustering. If the appliance being configured is not going
to be part of a cluster, then skip to the next configuration step, Install License, on page 19.
The main goal of clustering is to increase the sample analysis capacity of a single system. Each appliance in
a cluster saves data in the shared file system, and has the same data as the other nodes in the cluster. Clustering
does not increase storage capacity, and it does not increase the speed of sample analysis. Instead, clustering
makes it possible to analyze more samples in the same amount of time that you can achieve with a single
appliance. Because the data is the same on all nodes, sample analysis can be passed from the submitting node
to another cluster node that is not as busy. Clusters can include 2-7 appliances.
Clustering also helps support recovery from failure of one or more appliances in the cluster, depending on
the cluster size.
You can create a cluster with new appliances, with appliances that have had their data removed (not Wiped),
or a combination of new and existing appliances. When joining a Secure Malware Analytics Appliance to a
cluster, it's convenient if the NFS and clustering are configured during the initial setup. You can start a cluster

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Configuring First Cluster Node

post-installation from the Cluster Configuration page, but you can't join an installed appliance into an existing
cluster.
For more information about clustering, see the Secure Malware Analytics Appliance Administrator Guide
v2.17.
If you have questions about installing or reconfiguring clusters, contact Support for assistance.

Note If you are joining an existing appliance to a cluster, remove existing data with the destroy-datacommand,
as documented in Reset Appliance as Backup Restore Target section in the Secure Malware Analytics Appliance
Administrator Guide v2.17. Do not use the Wipe Appliance feature.

Configuring First Cluster Node

Begin a cluster by configuring the first node, and then configure each additional node and join them to the
cluster using the NFS key that you downloaded when you configured the first node.
If you've already configured the first node, go to Joining Additional Cluster Nodes.
Clusters are configured and managed in the Admin UI on the Cluster Configuration page . This section
describes the fields on this page to gain an understanding of an active and healthy cluster (the screenshot
shows a cluster with three nodes).

Step 1 Click Clustering in the navigation pane to open the Cluster Configuration page.
Step 2 Click Start Cluster and then click OK on the confirmation dialog.
The Clustering State changes to Clustered.

Step 3 Complete the remaining steps in the wizard and click Start Installation. This initiates a restore of the data in cluster
mode.
Step 4 Check the health of the newcluster on the Clustering page.

What to do next
Proceed to Joining Additional Cluster Nodes

Joining Additional Cluster Nodes

This section describes how to join additional appliances to a cluster. It assumes that the first appliance in the
cluster is configured as described in Configuring First Cluster Node. You can now start the configuration
steps for the next node.

Step 1 Click the Configuration tab and choose NFS to open the NFS Configuration page.
Step 2 Specify the Host and Path to match what was set in the first node in the cluster.
Step 3 Click Save. The page refreshes and the Upload button becomes available.
Step 4 In the Configuration menu, choose Clustering to open the Cluster Configuration page.
Step 5 Click Join Cluster and then click OK on the confirmation dialog.

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Install License

The Cluster State changes to Clustered.

Step 6 Finish the installation. This will initiate a restore of the data in cluster mode.
Step 7 Repeat the procedure for each node you want to join to the cluster.

What to do next
Proceed to Install License, on page 19.

Install License
After the clustering, you are ready to install the Secure Malware Analytics license.

Step 1 Click Upload License and select the license file from your file manager.
Alternatively, you can retrieve the license from the server. If the appliance has network access when being installed, click
Retrieve License From Server to get the license over the network.

Step 2 Enter your license password in the Passphrase field.

Figure 11: Upload New License

Step 3 Click Save to install the license. The page refreshes and your license information is displayed.

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Configure Email

Figure 12: License Information After Successful Installation

Step 4 Click Continue.

What to do next
Proceed to Configure Email, on page 20.

Configure Email
The next step in the workflow is to configure the email host in the SMTP Configuration page.

Step 1 Enter the email From Address.

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Configure Notifications

Figure 13: SMTP Configuration

Step 2 Enter the name of the Upstream Host (email host).

Step 3 Change the port from 587 to 25.
Step 4 Keep the defaults for the other settings.
Step 5 Click Save to save your settings.
Step 6 Click Continue to move to the next step in the workflow.

What to do next
Proceed to Configure Notifications.

Configure Notifications
The next step in the workflow is to configure notifications that can be delivered periodically to one or more
email addresses. System notifications are displayed in the Secure Malware Analytics portal interface, but this
page allows you to set up Notifications that are also sent via email.

Step 1 Under Recipients, enter the Email Address for at least one notifications recipient. If you need to add multiple email
addresses, click the + icon to add another field; repeat as needed.

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Configure Date and Time

Figure 14: Notifications

Step 2 Under Notification Frequency, choose the settings for Critical and Non-critical from the drop-down lists.
Step 3 Click Save.
Step 4 Click Continue to move to the next step in the workflow.

What to do next
Proceed to Configure Date and Time.

Configure Date and Time

The next step is to specify the Network Time Protocol (NTP) servers to configure the date and time.

Step 1 Enter the NTP Server(s) IP or NTP name.

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Configure System Log

Figure 15: Date and Time

If there are multiple NTP servers, click the + icon to add another field; repeat as needed.

Step 2 Click Save.

Step 3 Click Continue to move to the next step in the workflow.

What to do next
Proceed to Configure System Log.

Configure System Log

The System Log Server Information page is used to configure a system log server to receive syslog messages
and Thread Grid notifications.

Step 1 Complete the Host URL, Host Port, and Protocol fields and click Save.

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Review and Install Configuration Settings

Figure 16: System Log Server Information

Step 2 Click Continue to move to the final step in the workflow.

See the Cisco Threat Grid Appliance Administration Guide for more information.

What to do next
Proceed to Review and Install Configuration Settings.

Review and Install Configuration Settings

The final step in the workflow is to review and install your network configuration settings.

Step 1 Click Review and Install in the navigation pane and then click Begin Installation to begin installing the configuration
scripts.

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Review and Install Configuration Settings

Figure 17: Begin Installation

Note The screen displays configuration information as it is applied.

Figure 18: Activating Configuration

After successful installation, the State changes from Running to Successful, and the Reboot button becomes enabled
(green). The configuration output is also displayed.

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Review and Install Configuration Settings

Figure 19: Successful Appliance Installation

Step 2 Click Reboot.

Note Rebooting may take up to 5 minutes. Do not make any changes while the Threat Grid Appliance is rebooting.

Figure 20: Appliance is Rebooting

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Install Secure Malware Analytics Appliance Updates

After reboot, the appliance opens to the Admin UI Home page. This completes the configuration process.

Install Secure Malware Analytics Appliance Updates

After you complete the initial Secure Malware Analytics Appliance setup, we recommend that you install any
available updates before continuing. Secure Malware Analytics Appliance updates are applied through the
Admin UI.
Users with air-gapped implementations may contact Support and request a downloadable update boot image.

Note For more information about installing updates, see the Cisco Secure Malware Analytics Appliance
Administration Guide.

Step 1 Click the Operations tab and choose Update to open theAppliance Updates page.
Figure 21: Appliance Updates Page

The current release version is displayed in the upper portion of the page. It also informs you if there is an update available
to install. For information about the release versions, see the Cisco Secure Malware Analytics Appliance Version Lookup
Table.

Step 2 Click Check for Updates.

A check is run to see if there is a more recent update/version of the Secure Malware Analytics Appliance software, and
if so, downloads it. This may take some time.

Step 3 Once the update has been downloaded, click Apply Update to install it.

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Test the Appliance Setup

Test the Appliance Setup

Once the Secure Malware Analytics Appliance is updated to the current version, you should test that it has
been configured properly by submitting a malware sample to Secure Malware Analytics.

Step 1 In a browser, open Secure Malware Analytics using the address you configured as the Clean interface.
The Secure Malware Analytics login page opens.
Figure 22: Secure Malware Analytics Login

Step 2 Enter the default credentials:

• Login - admin
• Password - Use the new password entered during the first step of the Admin UI configuation workflow. We encourage
you to change it for the portal when you have a chance.

Step 3 Click Log In to open the main Secure Malware Analytics dashboard. There will be no sample data available yet.

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Figure 23: Secure Malware Analytics Dashboard

Step 4 Click Submit a Sample to open the sample submission dialog.

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Figure 24: Submit Sample

Note There is help available at the bottom of this form, describing sample submission file types, size, and other
information. You can also click the ? icon located in the upper-right corner to view the Secure Malware Analytics
Release Notes and online help, including complete documentation on how to submit a sample and review the
analysis results.

Step 5 Upload a file or enter a URL to submit for malware analysis. Leave the other options set at the defaults if you are not yet
sure what they mean.

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Step 6 Click Submit.

The Secure Malware Analytics sample analysis process is launched. You should see your sample going through several
stages of analysis. During analysis, the sample is listed in the Samples page. Once analysis is completed, the results
should be available in the Analysis Report.
Figure 25: Analysis Report

What to do next
Once the Secure Malware Analytics Appliance has been set up and initial configuration is completed, additional
tasks can be performed by the appliance administrator, such as managing SSL certificates and adding users.
See the Cisco Secure Malware Analytics Appliance Administration Guide for information about administrator
tasks.

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