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MS 721 Dumps

The MS-721 exam certifies professionals in managing Microsoft Teams Phone and its voice collaboration features. It covers various topics including Teams policies, Direct Routing, call quality troubleshooting, and configuration requirements for features like Operator Connect and Auto Attendant. Achieving this certification demonstrates proficiency in deploying and managing communication solutions within Microsoft Teams environments.

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83 views4 pages

MS 721 Dumps

The MS-721 exam certifies professionals in managing Microsoft Teams Phone and its voice collaboration features. It covers various topics including Teams policies, Direct Routing, call quality troubleshooting, and configuration requirements for features like Operator Connect and Auto Attendant. Achieving this certification demonstrates proficiency in deploying and managing communication solutions within Microsoft Teams environments.

Uploaded by

merymiller38
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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The MS-721 exam, titled "Collaboration Communications Systems Engineer," is a certification

offered by Microsoft that validates a professional ability to plan, configure, deploy, and manage
Microsoft Teams Phone, MS-721 Dumps including voice and collaboration features. Achieving
this certification demonstrates proficiency in managing Teams Phone, deploying voice solutions,
and troubleshooting communication issues within Microsoft Teams environments.

1. Which Microsoft Teams policy type controls which features are available to users?

A) Retention Policies
B) Messaging Policies
C) Calling Policies
D) External Access Policies

2. What is the default setting for PSTN usage in Microsoft Teams Direct Routing?

A) Allowed for all users


B) Blocked by default
C) Enabled only for Teams administrators
D) Requires a separate PowerShell configuration

3. Which protocol is used for signaling in Direct Routing for Microsoft Teams?

A) H.323
B) SIP
C) RTP
D) TCP

4. You need to troubleshoot Microsoft Teams call quality issues. Which tool should you use?

A) Microsoft Teams Admin Center


B) Windows Event Viewer
C) Microsoft Defender for Cloud
D) Azure Monitor

5. What is the primary purpose of the Session Border Controller (SBC) in Direct Routing?

A) Encrypting Teams calls


B) Controlling network bandwidth
C) Ensuring secure communication between Teams and PSTN
D) Managing chat messages
6. What is required for configuring Operator Connect in Microsoft Teams?

A) A third-party telephony provider with Microsoft-certified integration


B) A local SBC installed on-premises
C) A Microsoft Calling Plan license
D) A PowerShell script to enable the feature

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7. Which Teams policy allows users to communicate with external organizations via Teams?

A) Guest Access Policy


B) External Access Policy
C) Messaging Policy
D) Voice Routing Policy

8. In which scenario would you use Call Admission Control (CAC) in Microsoft Teams?

A) To prevent users from making international calls


B) To restrict bandwidth usage for audio and video calls
C) To enforce compliance policies
D) To improve guest access security

9. What tool can be used to view detailed Teams call analytics and quality reports?

A) Microsoft 365 Compliance Center


B) Teams Admin Center > Call Quality Dashboard
C) Microsoft Defender
D) Azure Sentinel

10. Which Microsoft 365 license is required for Teams Phone System?

A) Microsoft 365 Business Basic


B) Microsoft 365 E3 with Phone System add-on
C) Microsoft 365 Personal
D) Microsoft 365 F3
11. What is the purpose of Direct Routing in Microsoft Teams?

A) Connecting Teams to on-premises PBX systems


B) Enabling Voicemail in Teams
C) Managing Teams chat security
D) Optimizing Teams video calls

12. What feature allows a Teams user to receive PSTN calls and redirect them based on
availability?

A) Call Forwarding
B) Auto Attendant
C) Direct Routing
D) Voice Routing Policy

13. What is required to configure an Auto Attendant in Microsoft Teams?

A) An Exchange Online mailbox


B) A Microsoft-certified SBC
C) An Operator Connect provider
D) A Microsoft Calling Plan or Direct Routing

14. What tool would you use to troubleshoot SIP signaling issues in Microsoft Teams?

A) Teams Admin Center > Call Analytics


B) Power Automate
C) Exchange Admin Center
D) Microsoft Intune

15. What is a requirement for enabling Media Bypass in Microsoft Teams Direct Routing?

A) The SBC must support Media Bypass


B) A Microsoft 365 E5 license
C) Teams users must be in the same country
D) Direct Routing must be disabled

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