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The document contains a series of ticket logs detailing various actions such as comments added, tickets resolved, and tickets closed for different tasks related to internet issues. Each entry includes task IDs, account IDs, and timestamps, indicating the progression of customer support interactions. The logs also show ticket assignments and resolutions, highlighting the communication between support agents and customers.

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nitin.patil
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© © All Rights Reserved
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Download as XLSX, PDF, TXT or read online on Scribd
4 views

new_file

The document contains a series of ticket logs detailing various actions such as comments added, tickets resolved, and tickets closed for different tasks related to internet issues. Each entry includes task IDs, account IDs, and timestamps, indicating the progression of customer support interactions. The logs also show ticket assignments and resolutions, highlighting the communication between support agents and customers.

Uploaded by

nitin.patil
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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COMMENT_ADDED 274877992754 '1727700121115398 ticket_logs 1727742177

PARTNER_TASK_ASSI 8744009387 274877992754 '1727700121115398 ticket_logs 1727742177


COMMENT_ADDED 274877992754 '1727700121115398 ticket_logs 1727742251
TICKET_RESOLVED 8744009387 274877992754 '1727700121115398 ticket_logs 1727742251
COMMENT_ADDED 274877992754 '1727700121115398 ticket_logs 1727742251
COMMENT_ADDED 281749854686900 '1727697876572376 ticket_logs 1727742450
PARTNER_TASK_ASSI 7718066360 281749854686900 '1727697876572376 ticket_logs 1727742450
COMMENT_ADDED 281749854686900 '1727697876572376 ticket_logs 1727742461
TICKET_RESOLVED 7718066360 281749854686900 '1727697876572376 ticket_logs 1727742461
COMMENT_ADDED 281749854686900 '1727697876572376 ticket_logs 1727742461
COMMENT_ADDED 281749854686900 '1727194570371124 ticket_logs 1727742491
PARTNER_TASK_ASSI 7718066360 281749854686900 '1727194570371124 ticket_logs 1727742491
COMMENT_ADDED 281749854686900 '1727194570371124 ticket_logs 1727742506
TICKET_RESOLVED 7718066360 281749854686900 '1727194570371124 ticket_logs 1727742506
COMMENT_ADDED 281749854686900 '1727194570371124 ticket_logs 1727742506
TICKET_CLOSED 9625829321 281749854706553 '1727618958568178 ticket_logs 1727742574
CUSTOMER_CLOSE_TI9625829321 281749854706553 '1727618958568178 ticket_logs 1727742574
COMMENT_ADDED 281749854658285 '1727695406277195 ticket_logs 1727742814
COMMENT_ADDED 281749854658285 '1727695406277195 ticket_logs 1727742814
SEND_TO_WIOM 9953755042 281749854658285 '1727695406277195 ticket_logs 1727742814
COMMENT_ADDED 281749854657788 '1727695657377294 ticket_logs 1727742839
PARTNER_TASK_ASSI 8826926101 281749854657788 '1727695657377294 ticket_logs 1727742839
COMMENT_ADDED 281749854657788 '1727695657377294 ticket_logs 1727742858
TICKET_RESOLVED 8826926101 281749854657788 '1727695657377294 ticket_logs 1727742858
COMMENT_ADDED 281749854657788 '1727695657377294 ticket_logs 1727742858
COMMENT_ADDED 274877992754 '1727699418124935 ticket_logs 1727743073
PARTNER_TASK_ASSI 8744009387 274877992754 '1727699418124935 ticket_logs 1727743073
COMMENT_ADDED 274877992754 '1727699418124935 ticket_logs 1727743105
TICKET_RESOLVED 8744009387 274877992754 '1727699418124935 ticket_logs 1727743105
COMMENT_ADDED 274877992754 '1727699418124935 ticket_logs 1727743106
COMMENT_ADDED 281749854724185 '1727262790520782 ticket_logs 1727743243
TICKET_REOPENED 9831984665 281749854724185 '1727262790520782 ticket_logs 1727743243
"{"task_id":1727700121115398,"Comment":"[System]: Ticket assigned to Santosh Kumar Tiwari ","created_by":27487790694
"{"task_id":1727700121115398,"title":"Internet supply down","account_id":274877992754,"mobile":"8744009387","descripti
"{"task_id":1727700121115398,"Comment":"[1]: SERVICE Resolved - not picking phone castumer ","created_by":2748779276
"{"task_id":1727700121115398,"title":"Internet supply down","account_id":274877992754,"mobile":"8744009387","descripti
"{"task_id":1727700121115398,"Comment":"[System]: Ticket marked as Resolved","created_by":274877906945,"account_id"
"{"task_id":1727697876572376,"Comment":"[System]: Ticket assigned to Shital Premnath Suryawanshi ","created_by":27487
"{"task_id":1727697876572376,"title":"Internet Issues|Internet Supply Down","account_id":281749854686900,"mobile":"771
"{"task_id":1727697876572376,"Comment":"[1]: SERVICE Resolved - done ","created_by":281749854671604,"account_id":28
"{"task_id":1727697876572376,"title":"Internet Issues|Internet Supply Down","account_id":281749854686900,"mobile":"771
"{"task_id":1727697876572376,"Comment":"[System]: Ticket marked as Resolved","created_by":274877906945,"account_id"
"{"task_id":1727194570371124,"Comment":"[System]: Ticket assignee changed from pravin suryavanshi to Shital Premnath Su
"{"task_id":1727194570371124,"title":"Frequent Disconnection","account_id":281749854686900,"mobile":"7718066360","de
"{"task_id":1727194570371124,"Comment":"[1]: OTHERS Resolved - Done ","created_by":281749854671604,"account_id":28
"{"task_id":1727194570371124,"title":"Frequent Disconnection","account_id":281749854686900,"mobile":"7718066360","de
"{"task_id":1727194570371124,"Comment":"[System]: Ticket marked as Resolved","created_by":274877906945,"account_id"
"{"task_id":1727618958568178,"title":"Internet supply down","account_id":281749854706553,"mobile":"9625829321","desc
"{"task_id":1727618958568178,"title":"Internet supply down","account_id":281749854706553,"mobile":"9625829321","desc
"{"task_id":1727695406277195,"Comment":"done","created_by":281749854622247,"account_id":281749854658285,"kaptur
"{"task_id":1727695406277195,"Comment":"[System]: Ticket assignee Team changed from PARTNER to CX","created_by":274
"{"task_id":1727695406277195,"title":"Frequent Disconnection","account_id":281749854658285,"mobile":"9953755042","de
"{"task_id":1727695657377294,"Comment":"[System]: Ticket assigned to Shambhu Kumar Das ","created_by":274877906945
"{"task_id":1727695657377294,"title":"Internet supply down","account_id":281749854657788,"mobile":"8826926101","desc
"{"task_id":1727695657377294,"Comment":"[1]: SERVICE Resolved - done","created_by":281749854622247,"account_id":28
"{"task_id":1727695657377294,"title":"Internet supply down","account_id":281749854657788,"mobile":"8826926101","desc
"{"task_id":1727695657377294,"Comment":"[System]: Ticket marked as Resolved","created_by":274877906945,"account_id"
"{"task_id":1727699418124935,"Comment":"[System]: Ticket assigned to Santosh Kumar Tiwari ","created_by":27487790694
"{"task_id":1727699418124935,"title":"Internet Issues|Internet Supply Down","account_id":274877992754,"mobile":"874400
"{"task_id":1727699418124935,"Comment":"[1]: SERVICE Resolved - not picking phone castumer ","created_by":2748779276
"{"task_id":1727699418124935,"title":"Internet Issues|Internet Supply Down","account_id":274877992754,"mobile":"874400
"{"task_id":1727699418124935,"Comment":"[System]: Ticket marked as Resolved","created_by":274877906945,"account_id"
"{"task_id":1727262790520782,"Comment":"[System]: Ticket ReOpened by 9831984665. ReOpen Count : 2","created_by":27
"{"task_id":1727262790520782,"title":" Ping active, unable to use internet","account_id":281749854724185,"mobile":"98319
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