Operating Instructions

Digital Cordless Phone

Model No. KX-TGD310NZ
KX-TGD312NZ
Digital Cordless Answering System
Model No. KX-TGD320NZ
KX-TGD322NZ

Model shown is KX-TGD310.

Before initial use, see “Getting Started”

on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.

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 Table of Contents
Introduction Greeting message ......................................38
Model composition .......................................3 Listening to messages ...............................39
Accessory information ..................................3 Advanced new message alerting
features ......................................................40
Important Information Remote operation .......................................42
For your safety .............................................5 Answering system settings .........................43
Important safety instructions ........................6
For best performance ...................................7 Useful Information
Other information .........................................7 Voicemail service .......................................45
Specifications ...............................................8 Character entry ..........................................45
Error messages ..........................................47
Getting Started Troubleshooting .........................................48
Setting up .....................................................9 Warranty .....................................................52
Controls ......................................................11
Display icons ..............................................12 Index
Turning the power on/off ............................13 Index...........................................................53
Language setting ........................................13
Date and time .............................................13
Recording your greeting message .............14
Other settings .............................................14

Making/Answering Calls
Making calls ...............................................15
Answering calls ..........................................15
Useful features during a call .......................15
Intercom .....................................................17
Key lock ......................................................17
Power backup operation ............................17

Phonebook
Phonebook .................................................19
Speed dial ..................................................20

Programming
Menu list .....................................................22
Alarm ..........................................................28
Do not disturb mode ...................................28
Nuisance call block ....................................29
Baby monitor ..............................................30
Other programming ....................................32
Registering a unit .......................................33

Caller ID Service
Using Caller ID service ...............................36
Caller list ....................................................36

Answering System
Answering system ......................................38
Turning the answering system on/off .........38

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 Introduction

Model composition
n KX-TGD310 series n KX-TGD320 series

R Model shown is KX-TGD312. R Model shown is KX-TGD322.

Base unit Handset

Series Model No.
Part No. Part No. Quantity
KX-TGD310 KX-TGD310 KX-TGD310 KX-TGDA30 1
series KX-TGD312 KX-TGD310 KX-TGDA30 2
KX-TGD320 KX-TGD320 KX-TGD320 KX-TGDA30 1
series KX-TGD322 KX-TGD320 KX-TGDA30 2

Accessory information
Supplied accessories
Quantity
No. Accessory item/Part number KX-TGD310 KX-TGD312
KX-TGD320 KX-TGD322
A AC adaptor for base unit/PNLV226AL 1 1
B Telephone line cord 1 1
C Rechargeable batteries*1 2 4
D Handset cover*2 1 2
E Charger – 1
F AC adaptor for charger/PNLV233AL – 1

*1 See page 4 for replacement battery information.

*2 The handset cover comes attached to the handset.

A B C D E F

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 Introduction

Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.

Accessory item Model number/Specifications

Rechargeable Battery type:
batteries*1 – Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
– 1.2 V
– Minimum amperage of 550 mAh
DECT repeater KX-A405, KX-A406
Key finder KX-TGA20AZ*2

*1 Replacement batteries may have a different capacity from that of the supplied batteries.
We recommend using Panasonic rechargeable batteries.
*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
www.panasonic.net/pcc/products/telephone/p/tga20/
Please contact Panasonic or authorised sales department for availability of key finder in your
area.

Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.

Expanding your phone system

Handset (optional): KX-TGDA30AZ
You can expand your phone system by
registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different
colour from that of the supplied handsets.

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 Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
Power connection allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall socket, and do not use.
extension cords. This can result in the risk
of fire or electric shock. Medical
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.88 GHz to 1.90 GHz, and the RF
insulation defect from moisture, etc. transmission power is 250 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact an external RF energy.
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has
CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line sockets in wet
locations unless the socket is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.

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 Important Information
R This product is unable to make calls when: R To minimise the possibility of lightning
– the handset batteries need recharging or damage, when you know that a
have failed. thunderstorm is coming, we recommend
– there is a power failure. that you:
– the key lock feature is turned on. – Unplug the telephone line cord from the
phone socket.
Battery – Unplug the AC adaptor from the AC
power outlet.
R We recommend using the batteries noted R The earpiece on the handset is magnetised
on page 4. USE ONLY rechargeable and may retain small metallic objects.
Ni-MH batteries AAA (R03) size. R The unit’s answering system only responds
R Do not mix old and new batteries. to Distinctive Alert cadence(s) DA1 and
R Do not open or mutilate the batteries. DA3.
Released electrolyte from the batteries is R Not all telephones will respond to incoming
corrosive and may cause burns or injury to ringing when connected to the extension
the eyes or skin. The electrolyte is toxic and socket.
may be harmful if swallowed. R This equipment may not provide for the
R Exercise care when handling the batteries. effective hand-over of a call to another
Do not allow conductive materials such as device connected to the same line.
rings, bracelets, or keys to touch the R The grant of a Telepermit for any item of
batteries, otherwise a short circuit may terminal equipment indicates only that
cause the batteries and/or the conductive Telecom has accepted that the item
material to overheat and cause burns. complies with minimum conditions for
R Charge the batteries provided with or connection to its network. It indicates no
identified for use with this product only, in endorsement of the product by Telecom,
accordance with the instructions and nor does it provide any sort of warranty.
limitations specified in this manual. Above all, it provides no assurance that any
R Only use a compatible base unit (or item will work correctly in all respects with
charger) to charge the batteries. Do not another item of Telepermitted equipment of
tamper with the base unit (or charger). a different make or model, nor does it imply
Failure to follow these instructions may that any product is compatible with all of
cause the batteries to swell or explode. Telecom’s network services.
Important notice:
General notices R Under power failure conditions, this
telephone may not operate. Please ensure
R This equipment will be inoperable when that a separate telephone, not dependent
mains power fails. on local power, is available for emergency
R When a failure occurs which results in the use.
internal parts becoming accessible,
disconnect the power supply cord
immediately and return this unit to an
authorised service centre.
R Disconnect the telecom connection before
Important safety
disconnecting the power connection prior to instructions
relocating the equipment, and reconnect
When using your product, basic safety
the power first.
precautions should always be followed to
R No “111” or other calls can be made from
reduce the risk of fire, electric shock, and
this device during a mains power failure.
injury to persons, including the following:
R This equipment shall not be set to make
1. Do not use this product near water for
automatic calls to the Telecom “111”
example, near a bathtub, washbowl,
Emergency Service.
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.

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 Important Information
2. Avoid using a telephone (other than a R Do not place heavy objects on top of the
cordless type) during an electrical storm. product.
There may be a remote risk of electric R When you leave the product unused for a
shock from lightning. long period of time, unplug the product from
3. Do not use the telephone to report a gas the power outlet.
leak in the vicinity of the leak. R The product should be kept away from heat
4. Use only the power cord and batteries sources such as radiators, cookers, etc. It
indicated in this manual. Do not dispose of should not be placed in rooms where the
batteries in a fire. They may explode. temperature is less than 0 °C or greater
Check with local codes for possible special than 40 °C. Damp basements should also
disposal instructions. be avoided.
SAVE THESE INSTRUCTIONS R The maximum calling distance may be
shortened when the product is used in the
following places: Near obstacles such as
hills, tunnels, underground, near metal
For best performance objects such as wire fences, etc.
R Operating the product near electrical
Base unit location/avoiding noise appliances may cause interference. Move
away from the electrical appliances.
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other. Routine care
R For maximum coverage and noise-free R Wipe the outer surface of the product
communications, place your base unit: with a soft moist cloth.
– at a convenient, high, and central R Do not use benzine, thinner, or any
location with no obstructions between abrasive powder.
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers, Other information
wireless devices, or other phones.
– facing away from radio frequency CAUTION: Risk of explosion if battery is
transmitters, such as external antennas replaced by an incorrect type. Dispose of used
of mobile phone cell stations. (Avoid batteries according to the instructions.
putting the base unit on a bay window or
near a window.) Notice for product disposal, transfer,
R Coverage and voice quality depends on the
or return
local environmental conditions.
R If the reception for a base unit location is R This product can store your private/
not satisfactory, move the base unit to confidential information. To protect your
another location for better reception. privacy/confidentiality, we recommend that
you erase information such as phonebook
Environment or caller list entries from the memory before
you dispose of, transfer, or return the
R Keep the product away from electrical noise product.
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.

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 Important Information

Information on Disposal in other

Countries outside the European Union

These symbols are only valid in the European

Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.

Note for the battery removal

procedure
Refer to “Battery installation” on page 9.

Specifications
R Standard:
GAP (Generic Access Profile)
R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Approx. 10 mW (average power per
channel)
R Power source:
220–240 V AC, 50/60 Hz
R Power consumption:
Base unit*1:
Standby: Approx. 0.52 W
Maximum: Approx. 2.70 W
Base unit*2:
Standby: Approx. 0.57 W
Maximum: Approx. 2.70 W
Charger:
Standby: Approx. 0.16 W
Maximum: Approx. 1.80 W
R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
humidity (dry)
*1 KX-TGD310 series: page 3
*2 KX-TGD320 series: page 3

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 Getting Started
n Charger
Connect the AC adaptor plug to the unit
Setting up until you hear a click.
Connect the AC adaptor to the power
Connections outlet.
n Base unit 1 2
Connect the AC adaptor to the unit by
pressing the plug firmly.
Fasten the cord by hooking it.
Connect the AC adaptor to the power
outlet.
Connect the telephone line cord to the
unit, then to the telephone line socket Note:
until you hear a click. R Use only the supplied Panasonic AC
A DSL/ADSL filter (not supplied) is adaptor PNLV233AL.
required if you have a DSL/ADSL service.
Battery installation
R USE ONLY rechargeable Ni-MH batteries
AAA (R03) size (1).
4 R Do NOT use alkaline/manganese/Ni-Cd
batteries.
R Confirm correct polarities ( , ).

3
5 4

R Follow the directions on the display to set

up the unit.
Note:
R Use only the supplied Panasonic AC
adaptor PNLV226AL.
R Use only the supplied telephone line cord.

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 Getting Started
unit, disconnect from power outlets and any
Battery charging telephone line cords. Clean more often if
Charge for about 7 hours. the unit is exposed to grease, dust, or high
R Confirm “Charging” is displayed (1). humidity.
R When the batteries are fully charged,
“Fully Charged” is displayed. Battery level
1
Icon Battery level
High
Medium
Low
Needs charging.

Panasonic Ni-MH battery

performance (supplied batteries)
Operation Operating time
Note when setting up
In continuous use 16 hours max.
Note for connections Not in use (standby) 200 hours max.
R The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel Note:
warm during use.) R Actual battery performance depends on
R The AC adaptor should be connected to a usage and ambient environment.
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
R The unit is not designed to be used with
rotary/pulse dialling services.
R The unit’s answering system will not
answer incoming calls on your FaxAbility
number. (KX-TGD320 series: page 3)

Note for battery installation

R Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.

Note for battery charging

R It is normal for the handset to feel warm
during charging.
R Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Before cleaning the

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 Getting Started
n Control type
Soft keys
Controls By pressing a soft key, you can select the
feature shown directly above it on the
Handset display.
(Example: MENU, OK, etc.)
Navigator key
F Navigator keys functions as follows.
– MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– VOL. (Volume: MDN or MCN): Adjust the
receiver or speaker volume while talking.
G – MFN W: View the phonebook entry.
– MEN REDIAL: View the redial list.
– MCN CID (Caller ID): View the caller list.
A
Base unit
B H
n KX-TGD310 series: page 3
A B
C

I
D
J
E
K

A A

B Charge contacts
M N (Locator)
Speaker R You can locate a misplaced handset
M N (Talk) by pressing M N.
Dial keypad
MZN (SP-PHONE: Speakerphone)
Microphone
Receiver
Display
M N (Power) MOFFN
MRECALLN MECON
ECO: Eco mode shortcut key
M N (INTERCOM)
Charge contacts

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 Getting Started
n KX-TGD320 series: page 3 Item Meaning
Security for phone calls is set
to “Enhanced”. (page 33)
Paging, intercom mode

Z Speakerphone is on.
(page 15)
The line is in use.
A B C D E R When flashing slowly: The
call is put on hold.
R When flashing rapidly: An
incoming call is now being
received.
Missed call*1 (page 36)
Eco mode is set to “Eco”.
(page 14)
The LCD and key backlight is
off. (page 25)
R When displayed next to the
battery icon: Answering
system is on.*2 (page 38)
R When displayed with a
F GH I JK number: New messages
Charge contacts have been recorded.*2
Speaker (page 40)
M N (Locator) “Greeting Only” is
R You can locate a misplaced handset selected. Caller messages
by pressing M N. are not recorded.*2
MERASEN (page 44)
MjN/MkN (VOLUME: Volume up/down)
M N (Repeat) Battery level
ANSWER ON/OFF indicator Alarm is on. (page 28)
MANSWER ON/OFFN
M N (PLAY/STOP) Privacy mode is on.
Message indicator (page 26)
M N (Skip) Ringer volume is off.
(page 24)
Do not disturb mode is on.
(page 29)
Display icons
Nuisance call blocked.*1
Handset display items (page 29)
New voicemail message
Item Meaning
received.*3 (page 45)
Range status: The more bars
Baby monitor is activated.
visible, the closer the handset
The name/number displayed
is to the base unit.
next to the icon indicates the
Out of base unit range monitoring unit. (page 30)

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 Getting Started
Item Meaning Icon Action
Line in Someone is using the line. C Erases a number/character.
use
Puts the call on mute.
IN USE Answering system is being
used by another handset or *1 KX-TGD320 series: page 3
the base unit.*2

*1 Caller ID subscribers only

*2 KX-TGD320 series: page 3 Turning the power on/off
*3 Voicemail subscribers only
Press M N for about 2 seconds.
Handset soft key icons
Icon Action
Language setting
OK Accepts the current selection.
Temporarily turns off the ringer Display language
for incoming calls. (page 15)
W Opens the phonebook. 1 MMENUN#110
Turns the key lock feature off. 2 MbN: Select your desired language. a
(page 17) MOKN
3 MOFFN
n When you select a language other than
English

Icon Action
Date and time
Returns to the previous screen or
outside call. 1 MMENUN#101
Displays the menu. 2 Enter the current date, month, and year.
a MOKN
Makes a call. Example: 12 July, 2015
Places a call on hold. 12 07 15
Allows you to edit phone 3 Enter the current hour and minute.
numbers. Example: 9:30
09 30
Adds new entry. R You can select 24-hour or 12-hour
Displays the phonebook search clock format (“AM” or “PM”) by
menu. pressing *.
Stops alarm. 4 MOKN a MOFFN
Snooze button on the alarm.
Selects entries or handsets.
n Stops recording or playback.*1
Stores phone numbers.
Erases the selected item.
Allows you to make an intercom
call.

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 Getting Started

Recording your greeting

message
Available for:
KX-TGD320 series (page 3)

You can record your own greeting message

instead of using a pre-recorded greeting
message. See page 38 for details.
1 MMENUN#302
2 MbN: “Yes” a MOKN
3 Record a greeting message. a MSTOPN
a MOFFN

Other settings
Eco mode setting
You can select the desired eco mode setting
by pressing MECON.
The following settings are available for eco
mode.
– “Eco”: Reduces the base unit transmission
power by up to 90 % in standby mode.
When this setting is selected, is
displayed on the handset display instead of
.
– “Eco Off” (default setting): Turns off eco
mode.
When this setting is selected, is not
displayed in the handset display.
Note:
R When there is another cordless phone in
use nearby, the base unit transmission
power may not be reduced.
R When eco mode is active, the range of the
base unit is reduced in standby mode.
R If you set repeater mode to “On”
(page 34):
– Eco mode is disabled.
– “Eco Mode” is not displayed in the
display menu (page 25).

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 Making/Answering Calls
Example: If you need to dial the line access
number “0” when making outside calls with a
Making calls PBX:
1 Lift the handset and dial the phone 1 0 a MDN (Pause)
number. 2 Dial the phone number. a M N
R To correct a digit, press MCLEARN.
Note:
2 M N
R A 3 second pause is inserted each time MDN
3 When you finish talking, press MOFFN or (Pause) is pressed.
place the handset on the base unit or
charger.

Using the speakerphone Answering calls

1 Dial the phone number and press MZN. 1 Lift the handset and press M N or MZN
R Speak alternately with the other party. when the unit rings.
2 When you finish talking, press MOFFN. 2 When you finish talking, press MOFFN or
place the handset on the base unit or
Note:
charger.
R To switch back to the receiver, press MZN/ Any key answer: You can answer the call by
M N. pressing any dial key.
Auto talk: You can answer calls simply by
Adjusting the receiver or speaker lifting the handset (page 25).
volume Temporary handset ringer off: You can turn
the ringer off temporarily by pressing M N.
Press MDN or MCN repeatedly while talking.

Making a call using the redial list Adjusting the ringer volume
The last 10 phone numbers dialled are stored Handset
in the redial list (each 24 digits max.).
Press MDN or MCN repeatedly to select the
1 MEN REDIAL desired volume while ringing.
2 MbN: Select the desired entry. Base unit*1
3 M N *1 KX-TGD320 series: page 3
Press MjN or MkN repeatedly to select the
Erasing a number in the redial list desired volume while ringing.
1 MEN REDIAL R To turn the ringer off, press and hold MkN
until the unit beeps.
2 MbN: Select the desired entry. a
MERASEN
3 MbN: “Yes” a MOKN a MOFFN
Useful features during a
Pause (for PBX/long distance service call
users)
A pause is sometimes required when making Hold
calls using a PBX or long distance service.
When storing a calling card access number 1 Press MMENUN during an outside call.
and/or PIN in the phonebook, a pause is also 2 MbN: “Hold” a MOKN
needed (page 20).

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 Making/Answering Calls
3 To release hold, press M N.
Handset equalizer
Note:
This feature clarifies the voice of the person
R After holding for 10 minutes, the call is you are talking to, producing a more
disconnected. natural-sounding voice that is easier to hear
and understand.
Mute 1 Press MMENUN while talking.

1 Press MMUTEN during a call.

2 MbN: “Equalizer” a MOKN

2 To return to the call, press MMUTEN.

3 MbN: Select the desired setting.

Note: 4 Press MOKN to exit.

R MMUTEN is a soft key visible on the display Note:
during a call. R Depending on the condition and quality of
your telephone line, this feature may
emphasise existing line noise. If it becomes
Recall/flash difficult to hear, turn this feature off.
MRECALLN allows you to use the special R This feature is not available while using the
features of your host PBX such as transferring speakerphone.
an extension call, or accessing optional
telephone services.
Call share
Note:
You can join an existing outside call.
R To change the recall/flash time, see To join the conversation, press M N when
page 26.
the other handset is on an outside call.
Note:
For Call Waiting or Call Waiting R To prevent other users from joining your
Caller ID service users conversations with outside callers, turn the
privacy mode on (page 26).
To use call waiting or Call Waiting Caller ID,
you must first subscribe with your phone
service provider. Transferring calls, conference
This feature allows you to receive calls while
you are already talking on the phone. If you calls
receive a call while on the phone, you will hear Outside calls can be transferred or a
a call waiting tone. conference call with an outside party can be
If you subscribe to both Caller ID and Call made between 2 handsets in the same radio
Waiting with Caller ID services, the 2nd cell.
caller’s information is displayed after you hear 1 During an outside call, press M N.
the call waiting tone on the handset.
When 3 or more handsets are
1 Press MRECALLN to answer the 2nd call. registered:
2 To switch between calls, press MbN: Select the desired unit. a MOKN
MRECALLN. 2 Wait for the paged party to answer.
Note: R If the paged party does not answer,
press MBACKN to return to the outside
R Please contact your phone service provider call.
for details and availability of this service in
your area. 3 To complete the transfer:
Press MOFFN.
To establish a conference call:

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 Making/Answering Calls
MMENUN a MbN: “Conference” a also answer baby monitor calls automatically.
MOKN The default setting is “Off”.
R To leave the conference, press MOFFN. 1 MMENUN#273
The other 2 parties can continue the
conversation. 2 MbN: Select the desired setting. a MOKN
R To put the outside call on hold: a MOFFN
MMENUN a MbN: “Hold” a MOKN
To resume the conference: MMENUN
a MbN: “Conference” a MOKN
R To cancel the conference: MMENUN a Key lock
MbN: “Stop Conference” a MOKN The handset can be locked so that no calls or
You can continue the conversation settings can be made. Incoming calls can be
with the outside caller. answered, but all other functions are disabled
while key lock is on.
To turn key lock on, press MMENUN for about 3
seconds.
Intercom R To turn key lock off, press M N for about
Intercom calls can be made between handsets 3 seconds.
in the same radio cell. Note:
Note: R Calls to emergency numbers cannot be
R When paging the handset, the paged made until key lock is turned off.
handset beeps for 1 minute.
R If you receive an outside call while talking
on the intercom, the interrupt tone sounds.
To finish intercom, press MOFFN. To answer Power backup operation
the call, press M N. When a power failure occurs, the charged
handset temporarily supplies power to the
base unit (power backup mode). This allows
Making an intercom call you to make and receive calls using a handset
1 M N during a power failure. The base unit will not
perform any other functions. You can program
When 3 or more handsets are
“Power Failure” and the default setting is
registered:
MbN: Select the desired unit. a MOKN “Auto” (page 26).
2 When you finish talking, press MOFFN. Important:
R If a handset is not placed on the base unit
when a power failure occurs, “Base no
Answering an intercom call power Press OFF” is displayed. After
pressing MOFFN on the handset, place it on
1 Press M N to answer the page.
the base unit to start power backup mode.
2 When you finish talking, press MOFFN. R Power backup mode will not work if the
battery level of the power supplying
handset is / .
Turning auto intercom on/off
R Do not lift the power supplying handset
This feature allows the handset to answer from the base unit during power backup
intercom calls automatically when it is called. mode.
You do not need to press M N. When this
feature is set to “On”, the monitoring handset
for the baby monitor feature (page 32) will

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 Making/Answering Calls

Panasonic Ni-MH battery

performance (supplied batteries)
during power backup mode
When the batteries are fully charged,
operating time of the handset in power backup
mode varies depending on usage.
– Continuous use of the handset in power
backup mode: 2 hours max.
– Continuous use of the handset other than a
handset in power backup mode: 3 hours
max.
– Not in use in power backup mode: 3 hours
max.

Making calls during a power

failure
n When only 1 handset is registered:
1 Lift the handset and dial the phone
number.
2 Within 1 minute, place the handset on
the base unit.
R Wait until speakerphone is turned
on automatically and the call is
made.
3 When the other party answers the call,
keep the handset on the base unit and
talk using the speakerphone.
4 When you finish talking, press MOFFN.
n When 2 or more handsets are registered:
You should leave one handset on the base
unit for supplying power, and use another
handset for making calls.
Note:
R The range of the base unit is limited during
a power failure. Please use the handset
close to the base unit.

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 Phonebook

Categories
Phonebook Categories can help you find entries in the
You can add 120 names (16 characters max.) phonebook quickly and easily. You can
and phone numbers (24 digits max.) to the change the names of categories (“Friends”,
phonebook, and assign each phonebook entry “Family”, etc.). By assigning different ringer
to the desired category (page 19). tones for different categories of callers, you
Important: can identify who is calling (category ringer
tone), if you have subscribed to Caller ID
R All entries can be shared by any registered
service.
handset.

Changing category names/setting

Adding phonebook entries category ringer tone
1 MFN W a MMENUN
1 MFN W a MMENUN
2 MbN: “New Entry” a MOKN
2 MbN: “Category” a MOKN
3 Enter the party’s name. a MOKN
3 MbN: Select the desired category. a MOKN
R You can change the character entry
mode by pressing MECON (page 45). 4 To change category names
4 Enter the party’s phone number. a MOKN MbN: “Category Name” a MOKN a
Edit the name (10 characters max.). a
5 MbN: Select the desired category. a MOKN
MOKN 2 times a MOFFN To set category ringer tone
Note: MbN: Select the current setting of the
R Your phone service provider may charge category ringer tone. a MOKN a MbN:
you for a local call if the number dialled has Select the desired ringer tone. a MOKN
the area code prefix included. If this is 5 MOFFN
unacceptable, dial only the 7-digit local
number. Do not dial the “0” prefix or the
area code. Finding and calling from a
phonebook entry
Storing a redial list number to the 1 MFN W
phonebook
2 To scroll through all entries
1 MEN REDIAL MbN: Select the desired entry.
To search by first character
2 MbN: Select the desired entry. a MSAVEN Press the dial key (0 to 9, or #)
3 To store the name, continue from step 3, which contains the character you are
“Editing entries”, page 20. searching for (page 45).
MbN: Scroll through the phonebook if
Storing caller information to the necessary.
To search by category
phonebook
MSEARCHN a MbN: “Category”
1 MCN CID a MOKN
MbN: Select the desired category. a
2 MbN: Select the desired entry. a MMENUN
MOKN
3 MbN: “Save Phonebook” a MOKN MbN: Scroll through the phonebook if
4 To store the name, continue from step 3, necessary.
“Editing entries”, page 20. 3 M N

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 Phonebook

Editing entries
Speed dial
1 Find the desired entry (page 19). a
MMENUN You can assign 1 phone number to each of
the dial keys (1 to 9) on the handset.
2 MbN: “Edit” a MOKN
3 Edit the name if necessary. a MOKN
Adding phone numbers to speed
4 Edit the phone number if necessary. a
dial keys
MOKN
5 MbN: Select the desired category n By entering phone numbers:
(page 19). a MOKN 2 times 1 Press and hold the desired speed dial
6 MOFFN key (1 to 9). a MADDN
2 MbN: “Manual” a MOKN

Erasing entries 3 Enter the party’s name (16 characters

max.). a MOKN
Erasing an entry 4 Enter the party’s phone number (24
digits max.). a MOKN 2 times a
1 Find the desired entry (page 19). a MOFFN
MMENUN
n From the phonebook:
2 MbN: “Erase” a MOKN
1 Press and hold the desired speed dial
3 MbN: “Yes” a MOKN a MOFFN key (1 to 9). a MADDN
2 MbN: “Phonebook” a MOKN
Erasing all entries
3 MbN: Select the desired entry.
1 MFN W a MMENUN 4 MOKN a MOFFN
2 MbN: “Erase All” a MOKN Note:
3 MbN: “Yes” a MOKN R If you edit a phonebook entry which is
4 MbN: “Yes” a MOKN a MOFFN assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Chain dial
This feature allows you to dial phone numbers Editing an entry
in the phonebook while you are on a call. This
feature can be used, for example, to dial a 1 Press and hold the desired speed dial key
calling card access number or bank account (1 to 9). a MMENUN
PIN that you have stored in the phonebook, 2 MbN: “Edit” a MOKN
without having to dial manually.
3 Edit the name if necessary. a MOKN
1 During an outside call, press MFN W.
4 Edit the phone number if necessary. a
2 MbN: Select the desired entry. MOKN 2 times a MOFFN
3 Press MCALLN to dial the number.
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 15).

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 Phonebook

Erasing an entry
1 Press and hold the desired speed dial key
(1 to 9). a MMENUN
2 MbN: “Erase” a MOKN
3 MbN: “Yes” a MOKN a MOFFN

Viewing an entry/Making a call

1 Press and hold the desired speed dial key
(1 to 9).
2 To make a call, press M N.

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 Programming

Menu list
To access the features, there are 2 methods.
n Scrolling through the display menus
1 MMENUN
2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
4 Press MCN or MDN to select the desired setting. a MOKN
n Using the direct command code
1 MMENUN a Enter the desired code.
Example: Press MMENUN#101.
2 Select the desired setting. a MOKN
Note:
R To exit the operation, press MOFFN.
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.

Display the menu tree and direct command code table

Main menu: “Answer System”*1
Sub-menu 1 Sub-menu 2 Settings Code
Play New Message – – #323 40
Play All Message – – #324 40
Erase All Message*2 – – #325 40
Greeting Record Greeting*2 – #302 38
Play Greeting – #303 39
Default*2 – #304 39
(Reset to pre-recorded
greeting)
New Message Alert*2 Outgoing Call On #338 40
– On/Off <Off>
Outgoing Call –
– Notification to
Outgoing Call Activate
– Remote Code <Inactivate>
Base Unit Beep On #339 40
<Off>

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 Programming
Sub-menu 1 Sub-menu 2 Settings Code
Settings Number of Rings*2 2-9 Rings #211 43
<5 Rings>
Auto
Recording Time*2 1 Minute #305 44
<3 Minutes>
Greeting Only*3
Remote Code*2 – #306 42
Call Screening <On> #310 43
Off
Answer On*2 – – #327 38
Answer Off*2 – – #328 38

Main menu: “Time Settings”

Sub-menu 1 Sub-menu 2 Settings Code
Set Date/Time*2 – – #101 13
Memo Alarm Alarm1-3 Once #720 28
Daily
Weekly
<Off>
Time Adjustment*2, *4 – <Caller ID> #226 –
Manual

Main menu: “Caller List”

Operation Code
Viewing the caller list. #213 36

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 Programming
Main menu: “Initial Setup”
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Setup Ringer Volume Off-6 <6> #160 –
– Handset
Ringer Volume Off-6 <3> #G160 –
– Base Unit*1, *2
Ringtone*5 <Ringtone 1> #161 –
(Handset)
Do Not Disturb On #238 29
Mode <Off>
– On/Off
Do Not Disturb <23:00/06:00> #237 29
Mode
– Start/End
Do Not Disturb 30 sec. #239 29
Mode <60 sec.>
– Ring Delay 90 sec.
120 sec.
No Ringing
Do Not Disturb Category 1-9 #241 29
Mode
– Select Category
First Ring*2, *6 <On> #173 –
Off
Time Settings Set Date/Time*2 – #101 13
Memo Alarm Once #720 28
– Alarm1-3 Daily
Weekly
<Off>
Time <Caller ID> #226 –
Adjustment*2, *4 Manual

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 Programming
Sub-menu 1 Sub-menu 2 Settings Code
Key Finder Setup*7 Change Name*2 Finder1 #6561 –
– 1:Add New Device Finder2*9 #6562*9
(for Finder1)*8
– 2:Add New Device Finder3*9 #6563*9
(for Finder2) Finder4*9 #6564*9
– 3:Add New Device
Register – #6571 –
(for Finder3)
– 4:Add New Device #6572*9
(for Finder4) #6573*9
#6574*9
Cancel Register – #6581 –
#6582*9
#6583*9
#6584*9
Nuisance Call Single Number – #217 29
Block*2 Range of Numbers –
Withheld On #240 30
<Off>
Speed Dial – – #261 20
Eco Mode*2, *10 – <Off> #725 14
Eco
Security*2, *10 – <Normal> #729 33
Enhanced
Record Greeting*1, *2 – – #302 38
Display Setup LCD & Key <On> #276 –
Backlight Off
Contrast Level 1–4 #145 –
(Display contrast) <2>
Handset Name – #104 32
Display Name On #105 32
<Off>
Auto Intercom – On #273 17
<Off>
Keytones – <On> #165 –
Off
Area Code*2 – – #255 32
Call Restrict*2 – – #256 33
Auto Talk*11 – On #200 15
<Off>

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 Programming
Sub-menu 1 Sub-menu 2 Settings Code
Line Setup Recall/Flash*2, *12 900 msec. #121 16
700 msec.
<600 msec.>
400 msec.
300 msec.
250 msec.
200 msec.
160 msec.
110 msec.
100 msec.
90 msec.
80 msec.
Privacy Mode*2, *13 – On #194 –
<Off>
Base Unit PIN*2 – <0000> #132 33
Repeater Mode*2 – On #138 34
<Off>
Register Register Handset – #130 34
Cancel Register*3 – #131 34
Power Failure – <Auto> #152 17
Off
Select Base – <Auto> #137 34
Cancel Base*3 – – #139 34
Language Display <English> #110 13

Main menu: “Baby Monitor”

Sub-menu 1 Sub-menu 2 Settings Code
On/Off – On #268 31
<Off>
Sensitivity Level – Low #269 32
<Middle>
High

Main menu: “Key Finder”*7

Sub-menu 1 Sub-menu 2 Settings Code
Search – – #655 –
Battery Check – –

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 Programming
Main menu: “Ringer Setup”*14, *15
Sub-menu 1 Sub-menu 2 Settings Code
Ringer Volume Handset Off-6 <6> #160 –
Base Unit*1, *2 Off-6 <3> #G160 –
Ringtone*5 – <Ringtone 1> #161 –
(Handset)
Do Not Disturb On/Off On #238 29
Mode <Off>
Start/End <23:00/06:00> #237 29
Ring Delay 30 sec. #239 29
<60 sec.>
90 sec.
120 sec.
No Ringing
Select Category Category 1-9 #241 29
First Ring*2, *6 – <On> #173 –
Off

Main menu: “Nuisance Call Block”*2, *16

Sub-menu 1 Sub-menu 2 Settings Code
Single Number – – #217 29
Range of Numbers – –
Withheld – On #240 30
<Off>

*1 KX-TGD320 series: page 3

*2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset.
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 13).
*5 The preset melodies in this product are used with the following permission:
– “Ringtone 3”: © 2014 Copyrights Vision Inc.
– “Ringtone 4” - “Ringtone 40”: © 2012 Copyrights Vision Inc.
*6 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your phone service provider.
*7 This setting is available when you have the key finder (KX-TGA20AZ). Read the installation
manual for more information on the key finder.
*8 For models with supplied key finders, the display shows “1:Finder1”.

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 Programming
*9 If you register 2 or more key finders.
*10 This menu is not displayed when repeater mode is set to “On”.
*11 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*12 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*13 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*14 KX-TGD310 series: page 3
*15 KX-TGD320 series: this menu icon is displayed when the key finder is not registered.
*16 KX-TGD310 series: this menu icon is displayed when the key finder is not registered.

n Weekly:
Alarm MbN: Select the desired day of the week
and press MSELECTN. a MOKN
An alarm sounds at the set time for 1 minute 5 Set the desired time. a MOKN
and is repeated 5 times at 5 minute intervals
(snooze function). A text memo can also be 6 Enter a text memo (10 characters max.).
displayed for the alarm. A total of 3 separate a MOKN
alarm times can be programmed for each 7 MbN: Select the desired alarm tone. a
handset. You can set one of 3 different alarm MOKN
options (once, daily, or weekly) for each alarm R We recommend selecting a different
time. ringer tone from the one used for
Important: outside calls.
R Make sure the unit’s date and time setting 8 MbN: Select the desired snooze setting.
is correct (page 13). a MOKN
1 MMENUN#720 9 MOKN a MOFFN
Note:
2 MbN: Select the desired alarm. a MOKN
R Press MSTOPN to stop the alarm completely.
3 MbN: Select the desired alarm option. a R When the handset is in use, the alarm will
MOKN not sound until the handset is in standby
mode.
“Off”
R Press any dial key or MSNOOZEN to stop
Turns alarm off. Go to step 9. the sound but keep the snooze function
“Once” activated.
An alarm sounds once at the set time. R If you want to make an outside call when
the snooze function is activated, please
“Daily”
stop the snooze function before making the
An alarm sounds daily at the set time.
call.
Go to step 5.
“Weekly”
Alarm sounds weekly at the set time(s).
Do not disturb mode
4 Proceed with the operation according to Do not disturb mode allows you to select a
your selection in step 3. period of time during which the handset will
n Once: not ring for outside calls. This feature is useful
Enter the desired date and month. a for time periods when you do not want to be
MOKN disturbed, for example, while sleeping. Do not

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 Programming
disturb mode can be set for each handset. Note:
Using the phonebook’s category feature R When the answering system answers the
(page 19), you can also select categories of call, this feature does not work.
callers whose calls override do not disturb (KX-TGD320 series: page 3)
mode and ring the handset (Caller ID
subscribers only).
Selecting categories to bypass do
Important:
not disturb mode
R Make sure the unit’s date and time setting
is correct (page 13). 1 MMENUN#241
R We recommend turning the base unit ringer 2 MbN: Select the desired categories. a
off (page 24) in addition to turning do not MSELECTN
disturb mode on. (KX-TGD320 series: R “ ” is displayed next to the selected
page 3) category numbers.
R If you have set the alarm, the alarm sounds R To cancel the selected category:
even if do not disturb mode is turned on. MbN: Select the category. a Press
MSELECTN again. “ ” disappears.
Turning do not disturb mode on/off 3 MOKN a MOFFN
1 MMENUN#238
2 MbN: Select the desired setting. a MOKN
R If you select “Off”, press MOFFN to Nuisance call block
exit.
This feature blocks calls from unwanted
3 Enter the desired hour and minute you callers (Caller ID subscribers only). The
wish to start this feature. a MOKN following items are available when storing
4 Enter the desired hour and minute you phone numbers in the call block list (50 max.).
wish to end this feature. a MOKN a – “Single Number”: The unit blocks calls
MOFFN from specific phone numbers.
– “Range of Numbers”: The unit blocks
Changing the start and end time calls that begin with a number stored in the
call block list, such as a toll-free phone
1 MMENUN#237 number prefix or certain area codes.
2 Continue from step 3, “Turning do not You can also set the unit to block calls that
disturb mode on/off”, page 29. have no phone number.
When a call is received, the unit does not ring
Setting the ring delay while the caller is being identified. If the
caller’s phone number matches an entry in the
This setting allows the handset to ring during call block list, the unit emits no sound to the
do not disturb mode if the caller waits long caller, and disconnects the call.
enough. After the selected amount of time Important:
passes, the handset rings. If you select “No
Ringing”, the handset never rings during do R Blocked calls are logged in the caller list.
not disturb mode.
1 MMENUN#239 Storing unwanted callers
2 MbN: Select the desired setting. a MOKN
Storing a single phone number
a MOFFN
Important:
R You must include the area code when
storing phone numbers in the call block list.

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 Programming
n From the caller list: 4 To edit a number:
1 MCN CID MEDITN a Edit the number. a MOKN a
MOFFN
2 MbN: Select the entry to be blocked. a
To erase a number:
MMENUN
MERASEN a MbN: “Yes” a MOKN a
3 MbN: “Save Call Block” a MOKN MOFFN
4 MbN: “Yes” a MOKN a MOFFN Note:
n By entering phone numbers: R When editing, press the desired dial key to
1 MMENUN#217 add digits and press MCLEARN to erase
digits.
2 MbN: “Single Number” a MOKN
3 MMENUN a MbN: “Add” a MOKN
Erasing all call block numbers
4 Enter the phone number (24 digits max.).
R To erase a digit, press MCLEARN. 1 MMENUN#217
5 MOKN a MOFFN 2 MbN: “Single Number” or “Range of
Numbers” a MOKN
Storing a range of numbers 3 MMENUN a MbN: “Erase All” a MOKN
1 MMENUN#217 4 MbN: “Yes” a MOKN
2 MbN: “Range of Numbers” a MOKN 5 MbN: “Yes” a MOKN a MOFFN
3 MMENUN a MbN: “Add” a MOKN
4 Enter the desired number (2-8 digits).
R To erase a digit, press MCLEARN. Baby monitor
5 MOKN a MOFFN
This feature allows you to listen in on a room
where another handset is located, allowing
Blocking incoming calls that you to easily monitor from different areas of
the house or place. The monitored handset
have no phone number (placed in a baby’s room, for example) will
You can block calls when no phone number is automatically call the monitoring handset or
provided, such as private callers. the phone number stored when it detects
sound.
1 MMENUN#240
Important:
2 MbN: Select the desired setting. a MOKN
R You should perform a test run of the baby
3 MOFFN monitor procedure to ensure that the baby
monitor feature is set correctly. For
example, test its sensitivity. Check the
Viewing/editing/erasing call connection if you are diverting the baby
block numbers monitor to an outside line.
R This feature should not be used as a
1 MMENUN#217 substitute for a medical or caregiver’s
2 MbN: “Single Number” or “Range of supervision. It is the caregiver’s
Numbers” a MOKN responsibility to stay close enough to
handle any eventuality.
3 MbN: Select the desired entry.
R To exit, press MOFFN. Note:
R Both the monitored and monitoring
handsets must select the same base unit in

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 Programming
order to use the baby monitor feature 3 MbN: Select “External” to monitor
(page 34). from an outside line. a MEDITN a
R If the unit is connected to a PBX system, MADDN
you cannot set the baby monitor.
R During the monitoring mode, battery 4 MbN: “Phonebook” a MOKN
consumption is faster than usual. We 5 MbN: Select the phonebook entry. a
recommend leaving the monitored handset MOKN
on the base unit or charger. R “Baby Monitor” will be displayed.
R The monitored handset never rings while it
Note:
is being monitored.
KX-TGD320 series (page 3): If the base R If you edit a phonebook entry which is
unit is placed near the monitored handset, assigned for monitoring, the edited entry
we recommend turning off the base unit does not transfer to the monitor.
ringer volume (page 24). n By entering phone numbers:
1 MMENUN#268
Setting the baby monitor 2 MbN: “On” a MOKN
Perform the setting operation with the handset 3 MbN: Select “External” to monitor
to be monitored (for example, the handset from an outside line. a MEDITN a
placed in a baby’s room). MADDN
4 MbN: “Manual” a MOKN
To monitor with a handset
5 Enter the desired name. a MOKN
The internal baby monitor feature is available
between handsets in the same radio cell. 6 Enter the desired number. a MOKN 2
times
1 MMENUN#268 R “Baby Monitor” will be displayed.
2 MbN: “On” a MOKN Note:
3 MbN: Select the desired handset number R The registered name/number is displayed.
to monitor with. a MOKN
R “Baby Monitor” will be displayed. Turning off the baby monitor
R The registered handset name/number
is displayed. The monitored handset cannot be used while
baby monitor is set to “On”.
Note:
R When this feature is on, another handset
1 Press MMENUN on the handset being
monitored.
can hear the monitored handset by making
an intercom call. 2 MbN: “On/Off” a MOKN
3 MbN: “Off” a MOKN a MOFFN
To monitor from an outside line
If you enable this feature, the unit will call a Editing an outside monitoring number
pre-programmed phone number when the
handset detects sound. After you answer the 1 Press MMENUN on the handset being
call, you can listen in on the room where the monitored.
handset is located. 2 MbN: “On/Off” a MOKN
n From the phonebook: 3 MbN: “On” a MOKN
1 MMENUN#268 4 MbN: Select the outside line. a MEDITN
2 MbN: “On” a MOKN 5 MMENUN a MbN: “Edit” a MOKN
6 Edit the name if necessary. a MOKN

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 Programming
7 Edit the phone number if necessary. a You can turn off the baby monitor feature
MOKN 2 times by pressing #0.
Note:
Erasing an outside monitoring R The unit disconnects the call
number automatically after 2 minutes.

1 Press MMENUN on the handset being

monitored.
2 MbN: “On/Off” a MOKN Other programming
3 MbN: “On” a MOKN
4 MbN: Select the outside line. a MEDITN Changing the handset name
5 MMENUN a MbN: “Erase” a MOKN The default handset name is “Handset 1” to
“Handset 6”. You can customise the name
6 MbN: “Yes” a MOKN a MOFFN
of each handset (“Bob”, “Kitchen”, etc.). This is
useful when you make intercom calls between
Baby monitor sensitivity handsets. To display the handset name in
You can adjust the sensitivity of the baby standby mode, turn on the handset name
monitor. Increase or decrease the sensitivity to display feature (page 32).
adjust the sound level needed to trigger the 1 MMENUN#104
baby monitor feature.
R This feature cannot be set during a 2 Enter the desired name (10 characters
monitoring call. max.).

1 Press MMENUN on the handset being 3 MOKN a MOFFN

monitored.
2 MbN: “Sensitivity Level” a MOKN Displaying the handset name
3 MbN: Select the desired setting. a MOKN You can select whether or not the handset
a MOFFN name is displayed in standby mode. The
default setting is “Off”.
Answering the baby monitor 1 MMENUN#105
n When monitoring with a handset: 2 MbN: Select the desired setting. a MOKN
Press M N to answer calls. a MOFFN
If you want to respond from the monitoring
handset, press MMUTEN. Storing an area code to be
R The monitoring handset will answer calls
automatically when the auto intercom deleted automatically
feature is set to “On” (page 17). In some situations, phone numbers stored
Note: automatically in the caller list (page 36) will
R If you receive an outside call when include area codes. If you do not want to dial
communicating with the monitored the area code when making calls from the
handset, the interrupt tone sounds. To caller list, you can store the area code which
answer the call, press MOFFN, then press you want the unit to delete automatically.
Example: You have stored the area code
M N.
“09”. If you make a call from the caller list to
n When monitoring from an outside line: the phone number “09-456-7890”, the unit
Answer the call. dials “456-7890”.
If you want to respond from your monitoring 1 MMENUN#255
phone, press #1 using tone dialling.

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 Programming
2 Enter an area code (5 digits max.). a 3 MOFFN
MOKN a MOFFN Note:
Note: R If you set repeater mode to “On”
R The use of this feature can prevent a (page 34):
National Call from being dialled. E.g., in the – Security is set to “Normal” and is
case of the South Island, the “03” will be displayed.
omitted and will therefore prevent a – “Security” is not displayed in the
National Call to other areas of the South display menu (page 25).
Island. R When enhanced security is enabled, sound
may cut in and out during conversations.
Call restriction
You can restrict selected handsets from Changing the base unit PIN
dialling certain numbers. You can assign up to Important:
6 phone numbers to be restricted, and select
which handsets are to be restricted. Storing R If you change the PIN (Personal
area codes here prevents the restricted Identification Number), please make note of
handsets from dialling any phone number in your new PIN. The unit will not reveal the
that area code. PIN to you. If you forget your PIN, contact
an authorised service centre.
1 MMENUN#256
2 Enter the base unit PIN (default: “0000”).
1 MMENUN#132
R If you forget your PIN, contact an 2 Enter the current 4-digit base unit PIN
authorised service centre. (default: “0000”).
3 MbN: Select the handsets to be restricted. 3 Enter the new 4-digit base unit PIN. a
a MSELECTN MOKN
R “ ” is displayed next to the selected 4 MbN: “Yes” a MOKN a MOFFN
handset numbers.
R To cancel the selected handsets:
MbN: Select the handset. a Press
MSELECTN again. “ ” disappears.
Registering a unit
4 MOKN
5 MbN: Select a memory location. a MOKN Operating additional units
6 Enter the phone number or area code to
be restricted (8 digits max.). a MOKN a Additional handsets
MOFFN Up to 6 handsets can be registered to the
base unit.
Enhancing security for phone Important:
calls R The additional handset model
recommended for use with this unit is noted
You can increase the security of phone on page 4. If another handset model is
conversations by setting this feature to used, certain operations may not be
“Enhanced”. When “Enhanced” is selected, available.
is displayed. The default setting is
“Normal”. Additional base units
1 MMENUN#729 Handsets can be registered to up to 4 base
2 MbN: Selected the desired setting. a MOKN units, allowing you to add additional base units
and extend the area in which your handset(s)

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 Programming
can be used. If a handset moves out of range Important:
of its base unit when “Auto” is selected on R When viewing the phonebook, caller list,
base unit (page 34), it looks for another etc., only the entries that are stored in the
base unit to make or receive calls. A base unit base unit that the handset is currently
and the handsets it communicates with is connected to are displayed.
called a “radio cell”.
Note: Deregistering a handset
R Calls are disconnected when the handset A handset can cancel its own registration to
moves from one radio cell to another. the base unit, or other handsets registered to
the same base unit. This allows the handset to
Registering a handset to a base end its wireless connection with the system.

unit 1 MMENUN#131
R All handsets registered to the base unit
The supplied handset and base unit are are displayed.
pre-registered. If for some reason the handset
is not registered to the base unit (for example,
2 MbN: Select the handset you want to
cancel. a MOKN
is displayed even when the handset is
near the base unit), re-register the handset. 3 MbN: “Yes” a MOKN a MOFFN
1 Handset:
MMENUN#130 Cancelling a base unit
2 MbN: Select a base unit number. a MOKN A handset can cancel a base unit that it is
R This number is used by the handset as registered to. This allows the base unit to end
a reference only. its wireless connection with the system.
3 Base unit: 1 MMENUN#139
Press and hold M N for about 5 seconds. 2 MbN: Select the base unit you want to
R If all registered handsets start ringing, cancel. a MOKN
press M N again to stop, then repeat
this step.
3 MbN: “Yes” a MOKN a MOFFN

4 Handset:
MOKN a Wait until “Base PIN” is Increasing the range of the base
displayed. a Enter the base unit PIN unit
(default: “0000”). a MOKN
R If you forget your PIN, contact an You can increase the signal range of the base
authorised service centre. unit by using a DECT repeater. Please use
only the Panasonic DECT repeater noted on
page 4. Contact your Panasonic dealer for
Selecting a base unit details.
When “Auto” is selected, the handset Important:
automatically uses any available base unit it is R Before registering the repeater to this base
registered to. When a specific base unit is unit, you must turn the repeater mode on.
selected, the handset makes and receives R Do not use more than one repeater at a
calls using that base unit only. If the handset is time.
out of range of that base unit, no calls can be
made.
Setting the repeater mode
1 MMENUN#137
2 MbN: Select the desired base unit number, 1 MMENUN#138
or “Auto”. a MOKN 2 MbN: Select the desired setting. a MOKN
a MOFFN

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 Programming

Registering the DECT repeater

(KX-A405/KX-A406) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
registered to another unit, deregister it first,
referring to the Installation Guide for the
DECT repeater.
1 Base unit:
Press and hold M N for about 5 seconds.
2 DECT repeater:
Connect the AC adaptor, then wait until
the indicator and indicator light
green.
3 Base unit:
To exit the registration mode, press M N.

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 Caller ID Service
R If the unit is connected to a PBX system,
caller information may not be properly
Using Caller ID service received. Contact your PBX supplier.
Important:
R This unit is Caller ID compatible. To use Missed calls
Caller ID features, you must subscribe to a
If a call is not answered, the unit treats it as a
Caller ID service. Contact your phone
missed call and is displayed. This lets you
service provider for details.
know if you should view the caller list to see
R For all local and national incoming calls,
who called while you were away.
your display will show the area code (e.g.
Even if only one missed call in the caller list is
09 for Auckland) or the mobile prefix (e.g.
viewed (page 36), disappears from the
027 for Telecom Mobile) followed by the
display. When you receive another new call,
caller’s telephone number. An Auckland
is displayed again.
caller’s number will be displayed as
09XXXXXXX. The seven X’s represent the Note:
seven digits of the caller’s telephone R Even when there are unviewed missed
number. A caller from a 7-digit Telecom calls, disappears from the standby
Mobile number will be displayed as display if the following operation is
027XXXXXXX. For incoming international performed by one of the registered
calls, your display may only show “0000”. handsets:
For business users on a Centrex line, your – Being replaced on the base unit or
display will show Centrex extension charger.
numbers in the shorter extension number – Pressing MOFFN.
format used within your company.
R The Caller ID information will not be Phonebook name display
presented on incoming fax calls if Telecom
FaxAbility is used. When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the
Using toll services from Telecom or phonebook is displayed and logged in the
another company caller list.
Your telephone company may charge you for
a local call if the number dialled has the area
code prefix included. If this is unacceptable,
dial only the 7-digit local number. Do not dial Caller list
the “0” prefix or the area code. Important:
R Make sure the unit’s date and time setting
Caller ID features is correct (page 13).
When an outside call is being received, the
caller information is displayed. Viewing the caller list and calling
Caller information for the last 50 callers is
logged in the caller list from the most recent back
call to the oldest. 1 MCN CID
R If the unit cannot receive caller information,
the following is displayed: 2 Press MCN to search from the most recent
– “Out of Area”: The caller dials from call, or press MDN to search from the
an area which does not provide a Caller oldest call.
ID service. 3 To call back, press M N.
– “Private Caller”: The caller To exit, press MOFFN.
requests not to send caller information.

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 Caller ID Service
Note:
R If is displayed in step 2, not all of the
information is shown. To see the remaining
information, press MEN. To return to the
previous screen, press MFN.
R If the entry has already been viewed or
answered, “ ” is displayed.
R If you do not want to dial the area code
when making calls from the caller list, you
can store the area code which you want the
unit to delete automatically (page 32).

Editing a caller’s phone number

The caller’s telephone number, which is sent
to your telephone from your local telephone
exchange, includes “0” and an area code
prefix. For local calls, “0” and the area code
prefix can be omitted.
1 MCN CID
2 MbN: Select the desired entry. a MMENUN
3 MbN: “Edit & Call” a MOKN
4 Edit the number.
5 M N

Erasing selected caller

information
1 MCN CID
2 MbN: Select the desired entry.
3 MERASEN a MbN: “Yes” a MOKN a
MOFFN

Erasing all caller information

1 MCN CID
2 MERASEN a MbN: “Yes” a MOKN a
MOFFN

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 Answering System

Answering system Turning the answering

Available for:
system on/off
KX-TGD320 series (page 3) The answering system is preset to on.

The answering system can answer and record Base unit

calls for you when you are unavailable to Press MANSWER ON/OFFN to turn on/off the
answer the phone. answering system.
You can also set the unit to play a greeting
Handset
message but not to record caller messages by
selecting “Greeting Only” as the recording 1 To turn on:
time setting (page 44). MMENUN#327
Important: To turn off:
R Make sure the unit’s date and time setting MMENUN#328
is correct (page 13). 2 MOFFN
R The unit’s answering system will not Note for base unit and handset:
answer incoming calls on your FaxAbility R When the answering system is turned on:
number. – the ANSWER ON/OFF indicator on the
base unit lights up.
– is displayed on the handset.
Memory capacity (including your
greeting message)
The total recording capacity is about 30
minutes. A maximum of 64 messages can be Greeting message
recorded. When the unit answers a call, a greeting
Note: message is played to callers.
R When message memory becomes full: You can use either:
– “Messages Full” is shown on the – your own greeting message
handset display. – a pre-recorded greeting message
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering Recording your greeting message
system is turned on.
– and the total number of new 1 MMENUN#302
messages are not displayed on the
handset even if the answering system is
2 MbN: “Yes” a MOKN
turned on. 3 After a beep sounds, hold the handset
– If you use the pre-recorded greeting about 20 cm away and speak clearly into
message, the unit automatically switches the microphone (2 minutes and 30
to another pre-recorded greeting seconds max.).
message asking callers to call again 4 Press MSTOPN to stop recording. a
later. MOFFN
– If you recorded your own greeting
message, the same message is still
announced to callers even though their Using a pre-recorded greeting
messages are not recorded. message
The unit provides 2 pre-recorded greeting
messages:

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 Answering System
– If you erase or do not record your own R If new messages have been recorded, the
greeting message, the unit plays a base unit plays back new messages.
pre-recorded greeting asking callers to R If there are no new messages, the base
leave a message. unit plays back all messages.
– If the message recording time (page 44)
is set to “Greeting Only”, callers’
Operating the answering system
messages are not recorded and the unit
plays a different pre-recorded greeting during playback
message asking callers to call again.
Key Operation

Resetting to a pre-recorded greeting MjN or MkN Adjust the speaker volume

message M N Repeat message*1
If you change into a pre-recorded greeting M N Skip message
message once you record your own greeting M N Stop playback
message, your own recorded greeting
message is erased. MERASEN Erase currently playing
message
1 MMENUN#304
2 MOKN a MOFFN *1 If pressed within the first 5 seconds of a
message, the previous message is
played.
Playing back the greeting
message Rewinding the message
Press and hold M N until the unit plays the
1 MMENUN#303 desired part of the message.
2 MOFFN R During rewinding, the base unit makes a
continuous beeping sound. Rewinding
speed may vary depending on the recorded
message.
Listening to messages R At the beginning of the message, the unit
plays the message at normal speed.
Important:
R If your phone service provider offers Fast-forwarding the message
voicemail service, the voicemail service
Press and hold M N until the unit plays the
may answer calls before the base unit’s
desired part of the message.
built-in answering system has a chance to
R During fast-forwarding, the base unit makes
answer calls and record messages. In this
a continuous beeping sound.
case, messages you expect to be recorded
Fast-forwarding speed may vary depending
by the answering system will be recorded
on the recorded message.
on the voicemail service. For more
R Even if you press and hold M N when the
information, see “For landline voicemail
end of this message is played, the next
service subscribers” (page 43).
message is played at normal speed.

Using the base unit Erasing all messages

When new messages have been recorded, Press MERASEN 2 times while the unit is not in
message indicator on the base unit flashes. use.
Press M N.
R During playback, message indicator on the
base unit lights.

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 Answering System
MbN: “Play” a MOKN
Using the handset *3 You can also erase as follows:
When new messages have been recorded, MMENUN a MbN: “Erase” a MOKN a
is displayed on the handset with the total MbN: “Yes” a MOKN
number of new messages.
1 To listen to new messages: Calling back (Caller ID subscribers
MMENUN#323 only)
To listen to all messages:
MMENUN#324 1 Press MMENUN during playback.
2 When finished, press MOFFN. 2 MbN: “Call Back” a MOKN
Note: n Editing the number before calling back
R To switch to the receiver, press M N. 1 Press MMENUN during playback.
2 MbN: “Edit & Call” a MOKN
Operating the answering system 3 Edit the number. a M N
MMENUN a a MOKN
Erasing all messages
Key Operation
1 MMENUN#325
MDN or MCN Adjust the receiver or speaker
volume (during playback) 2 MbN: “Yes” a MOKN a MOFFN
1 or MFN Repeat message
(during playback)*1
2 or MEN Skip message Advanced new message
(during playback)
alerting features
3 Enter the “Settings” menu
4 Play new messages Audible message alert
5 Play all messages This feature allows the base unit to beep to
6 Play greeting message inform you of a new message arrival when
new messages are recorded. The base unit
76 Record greeting message
beeps 2 times every minute until you listen to
8 Turn answering system on the messages, if the “Base Unit Beep”
MMENUN Pause message*2 setting is turned on. The default setting is
“Off”.
9 or Stop recording
MSTOPN Stop playback 1 MMENUN#339
0 Turn answering system off 2 MbN: Select the desired setting. a MOKN
a MOFFN
*4*3 Erase currently playing
message
*5 Erase all messages New message alert by a call
*6 Reset to a pre-recorded This feature allows you to receive a
greeting message notification by phone when new messages are
recorded. The base unit calls a phone number
*1 If pressed within the first 5 seconds of a you specify. You can then operate the
message, the previous message is answering system remotely to listen to the
played. new message.
*2 To resume playback: To use this feature, you must:

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 Answering System
– store a phone number to which the unit 4 Edit the name if necessary (16 characters
makes the call to. max.). a MOKN
– turn on the new message alert setting.
After you answer the new message alert call, 5 Edit the phone number if necessary (24
you can listen to messages from that call digits max.). a MOKN 2 times a MOFFN
(page 41).
Important:
Erasing the set phone number
R A new message alert is stopped 1 minute 1 MMENUN#338
after the unit starts to call. The unit will not 2 MbN: “Notification to” a MOKN
retry the call even if the call is not answered.
3 MMENUN a MbN: “Erase” a MOKN
Storing a phone number to which the 4 MbN: “Yes” a MOKN a MOFFN
R The new message alert setting is
unit makes an alert call
turned off.
n From the phonebook:
1 MMENUN#338 Activating/inactivating the remote
2 MbN: “Notification to” a MOKN access code to play messages
a MADDN If you activate this feature, you must enter the
3 MbN: “Phonebook” a MOKN remote access code (page 42) to play the
new message from the new message alert
4 MbN: Select the desired phonebook call. This is so that unauthorised parties
entry. a MOKN a MOFFN cannot listen to your messages. The default
n By entering a phone number: setting is “Inactivate”.
1 MMENUN#338 – “Inactivate”: You can listen to the
message by pressing 4 to play new
2 MbN: “Notification to” a MOKN
messages (without entering the remote
a MADDN access code).
3 MbN: “Manual” a MOKN – “Activate”: You must enter your remote
4 Enter the desired name (16 characters access code and then press 4 to play new
max.). a MOKN message.
5 Enter the desired number (24 digits 1 MMENUN#338
max.). a MOKN 2 times a MOFFN 2 MbN: “Remote Code” a MOKN
3 MbN: Select the desired setting. a MOKN
Turning on/off the new message alert a MOFFN
setting
1 MMENUN#338 Listening to messages
2 MbN: “On/Off” a MOKN After you answer the new message alert, you
can listen to the messages as follows.
3 MbN: Select the desired setting. a MOKN
n When the remote access code is set to
a MOFFN
“Inactivate”:
Press 4 to play the new message during
Editing the set phone number the announcement.
1 MMENUN#338 n When the remote access code is set to
2 MbN: “Notification to” a MOKN “Activate”:

3 MMENUN a MbN: “Edit” a MOKN

1 Enter the remote access code
(page 42) during the announcement.

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 Answering System
2 Press 4 to play the new message. 2 After the greeting message starts, enter
Note: your remote access code.
R Within 10 seconds after listening to new 3 Follow the voice guidance prompts as
messages, you can press #9 during the necessary or control the unit using
call to turn off the new message alert by a remote commands (page 42).
call feature. 4 When finished, hang up.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record. Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
Remote operation listen to more available operations.
Using a touch-tone phone, you can call your Note:
phone number from outside and access the R If you do not press any dial keys within 10
unit to listen to messages or change seconds after a voice guidance prompt, the
answering system settings. The unit’s voice unit disconnects your call.
guidance prompts you to press certain dial
keys to perform different operations.
Remote commands
Remote access code You can press dial keys to access certain
answering system functions without waiting for
A 3-digit remote access code must be entered the voice guidance to prompt you.
when operating the answering system
remotely. This code prevents unauthorised Key Operation
parties from listening to your messages
remotely. 1 Repeat message
(during playback)*1
Important:
2 Skip message
R In order to operate the answering system
(during playback)
remotely, you must first set a remote
access code. 4 Play new messages
1 MMENUN#306 5 Play all messages
2 To turn on remote operation, enter the 6 Play greeting message
desired 3-digit remote access code. 7 Record greeting message
3 MOKN a MOFFN 9 Stop recording
Stop playback
Deactivating remote operation 0 Turn answering system off
Press * in step 2 on “Remote access code”, *4 Erase currently playing message
page 42. *5 Erase all messages
R The entered remote access code is deleted.
*6 Reset to a pre-recorded greeting
message (during greeting message
Using the answering system playback)
remotely *# End remote operation
(or hang up)
1 Dial your phone number from a
touch-tone phone.

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 Answering System
*1 If pressed within the first 5 seconds of a know that there are no new messages when
message, the previous message is the phone rings for the 3rd time. You can then
played. hang up without being charged for the call.
1 MMENUN#211
Turning on the answering system 2 MbN: Select the desired setting. a MOKN
remotely a MOFFN

1 Dial your phone number from a

For landline voicemail service
touch-tone phone.
subscribers
2 Let the phone ring 15 times.
R A long beep is heard. To receive voicemail and use answering
system properly, please note the following:
3 Enter your remote access code within 10
R To use the voicemail service (page 45)
seconds after the long beep.
provided by your phone service provider
R The greeting message is played back.
rather than the unit’s answering system,
R You can either hang up, or enter your
turn off the answering system (page 38).
remote access code again and begin
R To use this unit’s answering system rather
remote operation (page 42).
than the voicemail service provided by your
phone service provider, please contact your
phone service provider to deactivate your
voicemail service.
Answering system settings If your phone service provider cannot do
this:
Call screening – Set this unit’s “Number of Rings”
setting so that this unit’s answering
While a caller is leaving a message, you can
system answers calls before the
listen to the call through the handset’s
voicemail service of your phone service
speaker. To adjust the speaker volume, press
provider does. It is necessary to check
MDN or MCN repeatedly. You can answer the call
the number of rings required to activate
by pressing M N on the handset. Call the voicemail service provided by your
screening can be set for each handset. The phone service provider before changing
default setting is “On”. this setting.
1 MMENUN#310 – Change the number of rings of the
voicemail service so that the answering
2 MbN: Select the desired setting. a MOKN
system can answer the call first. To do
a MOFFN
so, contact your phone service provider.

Number of rings before the unit For Telecom Call Minder or

answers a call TelstraClear Message Mailbox
You can change the number of times the service subscribers
phone rings “Number of Rings” before the To receive Call Minder or Message Mailbox
unit answers a call. You can select 2 to 9 messages and use the unit’s answering
rings, or “Auto”. system properly, please note the following:
The default setting is “5 Rings”. R “Call Minder” and “Message Mailbox” are
“Auto”: The unit’s answering system answers services provided by your phone service
at the end of the 2nd ring when new provider (page 45). You will need to first
messages have been recorded, or at the end subscribe or activate this service through
of the 5th ring when there are no new your phone service provider. Contact your
messages. If you call your phone from outside phone service provider on how to operate
to listen to new messages (page 42), you this service and how you will be notified

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 Answering System
that you have messages. To use this
service you will be required to leave your
answering machine off on your unit
(page 38). This will allow the service to
receive any messages.
R To use the unit’s answering machine rather
than the service provided by your phone
service provider, please contact your phone
service provider to have it removed or
deactivated permanently or temporarily.
Alternatively you can leave this service
connected and change the “Number of
Rings” to a shorter duration on your unit
so your unit’s answering machine can pick
up the call prior to the service provided by
your service provider/telephone company.

Caller’s recording time

You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1 MMENUN#305
2 MbN: Select the desired setting. a MOKN
a MOFFN

Selecting “Greeting Only”

You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 44.
Note:
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 38).

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 Useful Information

Voicemail service
To receive Call Minder or Message Mailbox messages, please note the following:
“Call Minder” and “Message Mailbox” are automatic answering services offered by your phone
service provider. After you subscribe to this service, your phone service provider’s voicemail
system answers calls for you when you are unavailable to answer the phone or when your line is
busy. Messages are recorded by your phone service provider, not your telephone.
When you have new messages, is displayed on the handset if message indication service is
available. Please contact your phone service provider for details of this service.
Important:
R If still remains on the display even after you have listened to new messages, turn it off by
pressing and holding # for 2 seconds.
R To use the voicemail service provided by your phone service provider rather than the unit’s
answering system, turn off the answering system (page 38). For details, see page 43.
(KX-TGD320 series: page 3)

Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 45).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCLEARN to erase the character or number highlighted by the cursor. Press and hold
MCLEARN to erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– To enter another character located on the same dial key, press MEN to move the cursor to the
next space, then press the appropriate dial key.
– If you do not press any dial key within 2 seconds after entering a character, the character is
fixed and the cursor moves to the next space.

Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek ( ),
Extended 1 ( ), Extended 2 ( ), and Cyrillic ( ). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MECON a MbN: Select a character entry mode. a MOKN
Note:
R in the following tables represents a single space.

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 Useful Information
Alphabet character table (ABC)

z 1 2 3 4 5 6 7 8 9 y

Numeric entry table (0-9)

z 1 2 3 4 5 6 7 8 9 y

Greek character table ( )

z 1 2 3 4 5 6 7 8 9 y

Extended 1 character table ( )

z 1 2 3 4 5 6 7 8 9 y

R The following are used for both uppercase and lowercase:

Extended 2 character table ( )

z 1 2 3 4 5 6 7 8 9 y

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 Useful Information
R The following are used for both uppercase and lowercase:

Cyrillic character table ( )

z 1 2 3 4 5 6 7 8 9 y

Error messages
Display message Cause/solution
Base no power R Confirm the base unit’s AC adaptor is connected to the unit
or and the power outlet correctly.
No link. R The handset has lost communication with the base unit. Move
Reconnect closer to the base unit and try again.
AC adaptor. R Unplug the base unit’s AC adaptor to reset the unit.
or Reconnect the adaptor and try again.
No link. R The handset’s registration may have been cancelled.
Re-register the handset (page 34).
R When “No link.” is displayed during a power failure, place
a handset on the base unit to supply power to the base unit.
Check R The supplied telephone line cord has not been connected yet
Phone Line or not connected properly. Check the connections (page 9).
Error R Recording was too short. Try again.
Memory Full R The phonebook memory is full. Erase unwanted entries
(page 20).
R The call block list memory is full. Erase unwanted entries
(page 30).
R The maximum number of base units (4) is already registered
to the handset. Cancel unused base unit registrations from
the handset (page 34).
Use R A wrong type of battery such as alkaline or manganese was
rechargeable inserted. Use only the rechargeable Ni-MH batteries noted on
battery. page 4, 6.
You must first R You must subscribe to a Caller ID service. Once you receive
subscribe caller information after subscribing to a Caller ID service, this
to Caller ID. message will not be displayed.

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 Useful Information

Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.

General use
Problem Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing handset.
charged batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 34).
The handset display is R The handset is not turned on. Turn the power on (page 13).
blank.
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your phone service provider.
The base unit beeps. R New messages have been recorded. Listen to the new
messages (page 39).

Menu list
Problem Cause/solution
The display is in a R Change the display language (page 13).
language I cannot read.
I cannot activate the eco R You cannot set eco mode when you set the repeater mode
mode. “On”. If required, set the repeater mode to “Off” (page 34).

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 Useful Information
Problem Cause/solution
I cannot register a handset R The maximum number of base units (4) is already registered to
to a base unit. the handset. Cancel unused base unit registrations from the
handset (page 34).
R The maximum number of handsets (6) is already registered to
the base unit. Cancel unused handset registrations from the
base unit (page 34).
R You entered the wrong PIN. If you forget your PIN, contact an
authorised service centre.

Battery recharge
Problem Cause/solution
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 10).
flashes.
I fully charged the R Clean the battery ends ( , ) and the charge contacts with
batteries, but a dry cloth and charge again.
– still flashes or R It is time to replace the batteries (page 9).
– the operating time
seems to be shorter.

Making/answering calls, intercom

Problem Cause/solution
is displayed. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 34).
R Activating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 14).
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out. electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.
Sound quality seems to be R You have registered a handset that is not recommended
getting worse. (page 4). The clearest sound quality is only possible by
registering the recommended handset.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 15,
24).
R Do not disturb mode is turned on. Turn it off (page 29).

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 Useful Information
Problem Cause/solution
The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 15,
ring. 24).
I cannot make a call. R If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone wall
socket directly. If the unit operates properly, check or replace
the adaptor.
R You dialled a call restricted number (page 33).
R The key lock feature is turned on. Turn it off (page 17).
R The unit is not designed to be used with rotary/pulse dialling
services.

Caller ID
Problem Cause/solution
Caller information is not R You must subscribe to a Caller ID service. Contact your phone
displayed. service provider for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall
socket.
R If you use a DSL/ADSL (JetStream) service, we recommend
that you contact your DSL/ADSL service provider to have a
DSL/ADSL Splitter installed. We do not recommend the use of
generic DSL/ADSL filters. Contact your DSL/ADSL service
provider for details.
R Other telephone equipment such as a monitored Burglar Alarm
or the modem in the SKY Digital decoder may be interfering
with this unit. Disconnect the other equipment and try again.
Caller information is slow R Depending on your phone service provider, the unit may
to display. display the caller’s information at the 2nd ring or later. Set the
first ring to “Off” (page 24).
R Move closer to the base unit.
Time on the unit has R Incorrect time information from incoming Caller ID changes the
shifted. time. Set the time adjustment to “Manual” (off) (page 24).
The name stored in the R Edit the phonebook entry name to fit in 1 line of text (page 20).
phonebook is not fully
displayed while an outside
call is being received.

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 Useful Information

Answering system
Problem Cause/solution
The unit does not record R The answering system is turned off. Turn it on (page 38).
new messages. R The message memory is full. Erase unwanted messages
(page 39).
R The recording time is set to “Greeting Only”. Change the
setting (page 44).
R Your phone service provider’s voicemail service may be
answering your calls before the unit’s answering system can
answer your calls. Change the unit’s number of rings setting
(page 43) to a lower value, or contact your phone service
provider.
R The answering system will not answer incoming calls while the
other devices such as handsets are engaged in a call.
I cannot operate the R The remote access code is not set. Set the remote access
answering system code (page 42).
remotely. R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 42).
R The answering system is turned off. Turn it on (page 43).
The unit does not emit the R If the first ring is turned off (page 24), the number of rings
specified number of rings. decreases by 1 from the specified number of rings.

Liquid damage
Problem Cause/solution
Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the
moisture has entered the base unit. Remove the batteries from the handset and leave to
handset/base unit. dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.

Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.

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 Useful Information

Warranty
Panasonic New Zealand undertakes to:
Repair or at its option, replace without cost to the owner, either for material or labour,
any part which is found to be defective within two years of the date of purchase.

THIS EXPRESS WARRANTY DOES NOT COVER:

1) Pick up and delivery.
2) Batteries.
3) Repairs when the product has not been used in accordance with the Operating
Instructions Manual or has been modified.
4) Normal maintenance and cleaning as required in the product’s Operating
Instructions Manual.
5) Service calls to: a Correct the set up of the product
b Instruct you how to use the product
c Replace fuses or correct your building’s wiring
6) Damage to the product caused by accident, misuse or Act of God.
7) Repairs when the product has been dismantled, repaired, modified or serviced
by other than a Panasonic Authorised Dealer authorised to service that type of
product.

IF YOUR PANASONIC PRODUCT FAILS WITHIN THE

WARRANTY PERIOD:
Take it to the Authorised Panasonic Dealer from whom you purchased the product
who will repair it (or arrange to have it repaired) during their normal business
hours. All enquiries regarding warranty or otherwise, please call – Customer
Support Centre Tel. No.: (09) 272 0178

NOTE: THIS EXPRESS WARRANTY IS OFFERED AS AN

EXTRA BENEFIT AND DOES NOT AFFECT YOUR LEGAL
RIGHTS.

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 Index
H Handset
Deregistration: 34
Index Locator: 11
A Additional base units: 33 Name: 32
Additional handsets: 33 Registration: 34
Alarm: 28 Hold: 15
Answering calls: 15 I Intercom: 17
Answering system: 38 K Key finder: 25, 26
Call screening: 43 Key lock: 17
Erasing messages: 39, 40, 42 Keytones: 25
Greeting message: 38 M Making calls: 15
Greeting only: 44 Missed calls: 36
Listening to messages: 39, 40, 42 Mute: 16
New message alerting: 40 N Nuisance call block: 29
Number of rings: 43
O OK Key: 11
Recording time: 44
Remote access code: 42 P Pause: 15
Remote operation: 42 Phonebook: 19
Turning on/off: 38 PIN: 33
Area code: 32 Power failure (power backup
Auto intercom: 17 operation): 17
Auto talk: 15, 25 Power on/off: 13
Privacy mode: 26
B Baby monitor: 30
Base unit R Recall/flash: 16
Cancelling: 34 Redialling: 15
Selecting: 34 Repeater: 34
Battery: 9, 10 Ringer tone: 24
C Call restriction: 33 S Security for phone calls: 33
Call share: 16 Speakerphone: 15
Call Waiting: 16 Speed dial: 20
Call Waiting Caller ID: 16 T Time adjustment: 24
Caller ID service: 36 Transferring calls: 16
Caller list: 36 Troubleshooting: 48
Caller list edit: 37 V Voicemail: 45
Category: 19 Volume
Chain dial: 20 Receiver: 15
Character entry: 45 Ringer (Base unit): 15, 24
Conference calls: 16 Ringer (Handset): 15, 24
Control type: 11 Speaker: 15
D Date and time: 13
Direct command code: 22
Display
Contrast: 25
Language: 13
Do not disturb mode: 28
E Eco mode: 14
Equalizer: 16
Error messages: 47
F First ring: 24

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 Notes

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 Notes

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 For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.

Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

Customer Care Centre Tel. No.: (09) 272 0178 or website www.panasonic.co.nz

Sales Department:

18 Sir Woolf Fisher Drive, Highbrook, East Tamaki, Auckland,

New Zealand
Phone: (09) 272 0100
Fax: (09) 272 0137

1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

© Panasonic System Networks Co., Ltd. 2015

*PNQX6748ZA*
*PNQX6748ZA*

PNQX6748ZA TT0415ZU0

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