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CARTERS 10 C's PDF

Carter's 10 Cs is a framework for evaluating potential suppliers, focusing on aspects such as competency, capacity, and commitment to ensure reliable partnerships. It emphasizes risk mitigation, value for money, and alignment with company values, making it a comprehensive tool for procurement professionals. By utilizing this framework, businesses can foster strong, long-term supplier relationships while avoiding potential issues related to quality and ethics.

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Tim Young
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16 views7 pages

CARTERS 10 C's PDF

Carter's 10 Cs is a framework for evaluating potential suppliers, focusing on aspects such as competency, capacity, and commitment to ensure reliable partnerships. It emphasizes risk mitigation, value for money, and alignment with company values, making it a comprehensive tool for procurement professionals. By utilizing this framework, businesses can foster strong, long-term supplier relationships while avoiding potential issues related to quality and ethics.

Uploaded by

Tim Young
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CARTERS 10 C’S

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Definition/What is it for?

 In a nutshell, Carter's 10 Cs is a framework for evaluating potential suppliers. It's like a checklist to make
sure you're picking the best supplier for your needs
 Carter’s 10 Cs are pretty crucial for a few reasons:
1. Avoiding Bad Apples: No one wants to deal with unreliable suppliers. The 10 Cs help you sift through
the good, the bad, and the ugly to find reliable partners.
2. Saving Money: It's not just about finding the cheapest option. You want value for your money, and
evaluating things like competency and consistency means you’re less likely to face costly problems
down the line.
3. Building Trust: By assessing commitment and culture, you're ensuring the supplier’s values match yours.
This builds a stronger, more trustworthy relationship.
4. Staying Out of Trouble: With factors like control, clean, and compliance, you’re making sure your
supplier isn’t going to land you in hot water with regulators or ethical issues.
5. Future-Proofing: By looking at capacity and financial stability, you're picking a partner who can grow
and adapt with your needs, rather than collapsing under pressure.
The 10

Carter's 10 Cs Description Example


A tech firm with a proven track record in
Competency Supplier's skill and expertise in the required field
cybersecurity
Capacity Ability to meet volume and delivery schedules A factory that can handle large production orders
Commitment Dedication to long-term partnership A supplier willing to sign a multi-year contract
Control Level of oversight and quality management Regular audits and quality checks by the supplier
Cash Financial stability and liquidity A supplier with strong financial statements
Cost Fair and reasonable pricing Competitive quotes compared to market rates
Reliability in delivering consistent quality and Supplier with a low defect rate and on-time
Consistency
service deliveries
Alignment of supplier's values with your
Culture A supplier that prioritises sustainability and ethics
company's values
Clean Ethical standards and regulatory compliance Adherence to environmental and labour laws
Communication Clarity and effectiveness in communication Regular updates and transparent reporting
Use it to ask Questions

Carter's 10 Cs Example Questions


Competency "Can you provide examples of past projects similar to ours?"
Capacity "What is your maximum production capacity per month?"
Commitment "How do you handle long-term contracts and partnerships?"
Control "What quality control measures do you have in place?"
Cash "Can you share your financial statements or credit rating?"
Cost "How do your prices compare to the industry average?"
Consistency "Can you provide references that attest to your reliability?"
Culture "How do your company values align with ours?"
Clean "What steps do you take to ensure ethical practices?"
Communication "How often and in what format do you provide updates?"
How to Find Out

Carter's 10 Cs Techniques/Tools
Competency Skills assessments, case studies, and project portfolios.
Capacity Site visits, production audits, and capacity utilisation analysis.
Commitment Long-term contract reviews and partnership case studies.
Control Quality audits, ISO certifications, and process monitoring.
Cash Financial ratio analysis, credit checks, and Dun & Bradstreet reports.
Cost Cost-benefit analysis, benchmarking, and total cost of ownership analysis.
Consistency Performance reviews, reliability indices, and historical data analysis.
Culture Cultural assessments, value alignment surveys, and site visits.
Clean Compliance audits, ethical sourcing checks, and sustainability reports.
Communication Regular meetings, communication logs, and feedback surveys.
Create a Template

Carter's 10 Cs Questions Techniques/Tools Score (1-5)


Can you provide examples of past projects similar to
Competency Skills assessments, case studies, project portfolios.
ours?
Capacity What is your maximum production capacity per month? Site visits, production audits, capacity utilisation analysis.
How do you handle long-term contracts and
Commitment Long-term contract reviews, partnership case studies.
partnerships?
Control What quality control measures do you have in place? Quality audits, ISO certifications, process monitoring.

Cash Can you share your financial statements or credit rating? Financial ratio analysis, credit checks, Dun & Bradstreet reports.

Cost-benefit analysis, benchmarking, total cost of ownership


Cost How do your prices compare to the industry average?
analysis.

Consistency Can you provide references that attest to your reliability? Performance reviews, reliability indices, historical data analysis.

Culture How do your company values align with ours? Cultural assessments, value alignment surveys, site visits.

Clean What steps do you take to ensure ethical practices? Compliance audits, ethical sourcing checks, sustainability reports.

Communication How often and in what format do you provide updates? Regular meetings, communication logs, feedback surveys.
In Summary

 Using Carter's 10 Cs for supplier evaluation is considered best practice for several reasons:
1. Comprehensive Assessment: It covers all essential aspects of a supplier's capabilities, from competency
and capacity to financial stability and cultural alignment. This ensures a thorough evaluation.
2. Risk Mitigation: By assessing factors like control, cash, and cleanliness, you can identify and mitigate risks
related to quality, financial stability, and ethical practices.
3. Value for Money: Evaluating cost and consistency helps ensure you’re getting the best value for your
investment, not just the cheapest option.
4. Long-Term Partnership: Looking at commitment and communication fosters strong, long-term supplier
relationships that are beneficial for both parties.
5. Alignment with Company Values: By considering culture and ethical practices, you ensure that the
supplier aligns with your company's values and standards.
 Overall, Carter's 10 Cs provide a structured, balanced, and holistic approach to supplier evaluation,
making it a valuable framework for procurement professionals.

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