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Weekly Report for 27th of December to 4th of January

The document lists customer names and their respective dates, along with a status report of various subscribers indicating whether they are active or not. It also details weekly escalations for KES Falconet Ileluji, highlighting issues such as internet connectivity problems and management responsiveness. Resolutions include troubleshooting steps taken to address the reported issues.

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ebiereokunola
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7 views3 pages

Weekly Report for 27th of December to 4th of January

The document lists customer names and their respective dates, along with a status report of various subscribers indicating whether they are active or not. It also details weekly escalations for KES Falconet Ileluji, highlighting issues such as internet connectivity problems and management responsiveness. Resolutions include troubleshooting steps taken to address the reported issues.

Uploaded by

ebiereokunola
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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SN Date Customer name

1 17/2/2025 Federal Poly


2 17/2/2025 Holy Saviours
3 19/2/2025 Jesus Arena
4 20/2/2025 Gboluji

S/N Subscriber's Name Status


1 Ven. Yemi Adewakun Not Activie
2 IleOluji MFB Active
3 Akinyosoye College Not Active
4 Engr, Akin Not Active
5 Engr. Sam Active
6 Palace Active
7 Dr Isaac Akintunji Not Active
8 Mr Akinsola Active
9 Mr. Mayowa Not Active
10 Fanzone Lounge Not Active
11 Dewol Properties Not Active
12 Nathaniel Adesiyakan Not Active
13 Ogunsusi Specialist Hospital Not Active
14 St Peters Cathedral Active
15 Araba Foundation Not Active
16 Jesus Arena Hotel Active
18 CAC High School Not Active
19 Baptist High School Active
20 Saint Francis Not Active
21 Gboluji Ang Grammar School Active
22 Holy Saviours High School Not Active
23 Orere High School Active
Weekly Escalations for KES Falconet Ileluji
Issues
Internet not working
Internet not working
Internet not working
Internet not working

Reason
Late(Dead)

Management not Responding


Not Available

Damaged CPE Radio

Currently not Active his business


Management not Responding
LOS Issue
Says he's not always available
Management not Responding

New Management and being told they will get back to me

Damaged CPE Radio

Bad Reception

Damaged CPE Radio


lations for KES Falconet Ileluji
Resolutions
Trobleshoot using Winbox
Changed their POE cable adapter
Changed their POE cable to a New one
Re-align their pole back to the Federal Poly

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