2/27/25, 4:45 AM FAQ and Support | Pi Network

Pi Blockchain  Developers  About Us Community  Support    



Welcome to the FAQ & Support Page

Follow steps below to find resources that may answer
your support needs

Please read t he FAQs and Communit y Wiki before using t he Support

Port al. Dive deeper into Pi’s vision, mission and protocol here.

Support Enter a keyword... 

1. Read t he FAQs 6
 

2. Look for Answers in t he 1

Communit y Wiki 1. Read the FAQs

3. Explore t he Support Port al 1 Disclaimer: Pi is NOT free 

money.

What is Pi? 
Pi Net work
Download
Start mining. Easy as Pi!

https://minepi.com/support/ 1/5
2/27/25, 4:45 AM FAQ and Support | Pi Network



Is Pi real? There is some
confusing commentary on
Pi Blockchain  Developers  About Us Community  Support    
 Pi online.

How can the mining of Pi 

crypto be free? Are you
using my phone resources?

How can Pi be mined on 

mobile phones without
energy consumption
typically known in “crypto
mining”?

How do we create and use 

the Pi Wallet? And can we
use an external wallet to
hold our Pi in the future?

How does the Pi app work? 

How do I mine more Pi 
coins?

Pi Net work
Download
Start mining. Easy as Pi!

https://minepi.com/support/ 2/5
2/27/25, 4:45 AM FAQ and Support | Pi Network



Do I need to leave the app
open to mine? Does the
Pi Blockchain  Developers  About Us Community  Support    
 app drain my battery or
data?

Why was the mining rate 

higher in the past?

Why is the Pi Referral 

Team program NOT multi-
level marketing?

What is the utility of Pi? 

How can I use my Pi on the 
Mainnet?

What is the Ambassador 

role? How does the
Referral Team work?

What are Pi Security 

Circles and the Security
Circle Mining Reward?
Pi Net work
Download
Start mining. Easy as Pi!

https://minepi.com/support/ 3/5
2/27/25, 4:45 AM FAQ and Support | Pi Network

What is, and how do I 

become a Pi Contributor?
Pi Blockchain  Developers  About Us Community  Support    

Can I transfer my Pi? What 
is the timeline for
transferring Pi?

Can I mine from more than 

one device? How does Pi
Network prevent fake
accounts, bots, etc. from
mining Pi?

Are there countries or 

regions restricted from
accessing Pi?

2. Look for Answers

in the Community
Wiki

Need instructions about Pi 

App features?

Pi Net work
Download
Start mining. Easy as Pi!

https://minepi.com/support/ 4/5
2/27/25, 4:45 AM FAQ and Support | Pi Network

3. Explore the
Support Portal
Pi Blockchain  Developers  About Us Community  Support    

Have a problem with the Pi 
App or your Pi account?

Safety
Always follow our safety guidelines found in the following link to protect your
account: htt ps://minepi.com/safet y

Pi Whitepaper Privacy Policy

Support & FAQ Developer Terms

Community Code of Use

of Conduct Pi Trademark

Terms of Service Safety Center

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Pi Net work
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