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Ultimate Guide To Digital Transformation For Enterprise Leaders

This e-guide provides a comprehensive overview of digital transformation for enterprise leaders, detailing its importance, benefits, challenges, and the role of technology. It emphasizes the urgency of digital transformation, especially in the wake of COVID-19, and outlines strategies for successful implementation. The guide also highlights the significant ROI potential and the common pitfalls that organizations face during their digital transformation journeys.

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elvis zio
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
8 views24 pages

Ultimate Guide To Digital Transformation For Enterprise Leaders

This e-guide provides a comprehensive overview of digital transformation for enterprise leaders, detailing its importance, benefits, challenges, and the role of technology. It emphasizes the urgency of digital transformation, especially in the wake of COVID-19, and outlines strategies for successful implementation. The guide also highlights the significant ROI potential and the common pitfalls that organizations face during their digital transformation journeys.

Uploaded by

elvis zio
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 24

E-guide

Ultimate Guide to
Digital Transformation
for Enterprise Leaders
E-guide

In this e-guide
In this e-guide:
Ultimate guide to digital
transformation for enterprise
leaders This in-depth guide explains what digital transformation is, why
A pandemic disrupts it is important and how enterprises can successfully transition
What is digital transformation? to this new business paradigm.
Why is digital transformation
important?

Main areas, benefits of digital


transformation

What are the biggest challenges of


digital transformation?

What is the role of technology in


digital transformation?

Digital transformation roadmaps


and frameworks

Who leads digital transformation,


who's on the team?

Tips for developing a successful


digital transformation strategy

Digital transformation budgeting


and ROI

Why digital transformations fail

The future of digital transformation

Further reading

Page 1 of 23
E-guide

In this e-guide
Ultimate guide to digital
Ultimate guide to digital transformation for
transformation for enterprise
leaders enterprise leaders
A pandemic disrupts
Linda Tucci, Editor at Large-Strategic Initiatives, SearchCIO.com
What is digital transformation?

Why is digital transformation Digital transformation is a global business phenomenon, capturing the attention
important? of enterprises in every industry and spurring major investment. In survey after
Main areas, benefits of digital survey, heads of companies cite digital transformation as their No. 1 concern.
transformation
By 2023, the digital transformation market is expected to reach $6.8 trillion,
What are the biggest challenges of according to research firm IDC, and 75% of organizations will have a
digital transformation?
comprehensive digital transformation roadmap in place -- up from 27% of
What is the role of technology in
digital transformation? companies today.
Digital transformation roadmaps
and frameworks The term digital transformation is broadly defined as the use of computer-based
technologies to improve an organization's performance. Dismissed as just a
Who leads digital transformation,
who's on the team? buzzword for many years, digital transformation has become palpable and
Tips for developing a successful urgent: Of the companies surveyed in the most recent Digital Vortex study, 88%
digital transformation strategy said digital disruption will have a major impact on their industries; 41% of those
Digital transformation budgeting respondents said disruption was imminent.
and ROI

Why digital transformations fail The question might be asked, what took so long? The so-called SMAC
The future of digital transformation technologies that sparked the digital business revolution -- social media, mobile,
Further reading
analytics and cloud computing -- appeared on corporate radars more than a

Page 2 of 23
E-guide

decade ago. Today's digital giants did not become the world's most powerful
In this e-guide companies overnight. Amazon has been schooling enterprise leaders on the
Ultimate guide to digital value and disruptive power of online customer engagement since it put Borders
transformation for enterprise
leaders out of business in 2011. That was also the year Apple sold 72 million mobile
A pandemic disrupts
phones -- well on its way to the 213 million units sold in 2015, its peak year. In
2011, Marc Andreessen's paean to software-based companies, "Software is
What is digital transformation?
eating the world," was published in The Wall Street Journal.
Why is digital transformation
important?
One explanation for business's slow pivot lies in what makes the information
Main areas, benefits of digital
transformation
technologies of the digital age different from technologies that fueled other
business transformations. They evolve, seemingly, at warp speed. New
What are the biggest challenges of
digital transformation? software can be built and distributed quickly relative to, for example, a
What is the role of technology in mechanical contrivance that requires tooling up a factory, and once the code is
digital transformation? there it can be customized endlessly -- provided that a business has the right
Digital transformation roadmaps talent and corporate culture in place. That is not the case for many companies.
and frameworks
At traditional enterprises, perhaps especially those companies with millions of
Who leads digital transformation, dollars invested in legacy technology, digital transformation was viewed as a
who's on the team?
disruption to be avoided or best executed in small steps.
Tips for developing a successful
digital transformation strategy

Digital transformation budgeting


and ROI

Why digital transformations fail

The future of digital transformation

Further reading

Page 3 of 23
E-guide

In this e-guide
A pandemic disrupts
Ultimate guide to digital
transformation for enterprise
leaders COVID-19 radically changed that mindset as enterprises scrambled to enable
A pandemic disrupts
remote work and serve customers in lockdown in order to keep their businesses
afloat. Practically overnight, digital transformation was a matter of survival.
What is digital transformation?

Why is digital transformation "It woke up a lot of C-suite officers, alerting them to stop dragging their feet on
important?
their digital transformation efforts, because they saw that the companies that
Main areas, benefits of digital
transformation
were more mature in their digital transformation suffered much less disruption
and much less costly disruption," said Rick Pastore, senior research director at
What are the biggest challenges of
digital transformation? consultancy firm The Hackett Group.
What is the role of technology in
digital transformation? The switch flipped. According to a recent Gartner survey, more than two-thirds
Digital transformation roadmaps
of boards of directors accelerated their digital business initiatives in the wake of
and frameworks COVID-19 disruption, and about half foresee changing their organizations'
Who leads digital transformation, business models as a result of the pandemic.
who's on the team?

Tips for developing a successful But make no mistake, digital transformation per se is disruptive: Emerging
digital transformation strategy technologies such as AI, IoT, robotic process automation (RPA) and edge
Digital transformation budgeting computing open up entirely new business opportunities and give rise to
and ROI
completely new customer expectations. Companies with the resources and
Why digital transformations fail mindset to take the leap gain a competitive advantage, widening the gap
The future of digital transformation between digital laggards and leaders.
Further reading

Page 4 of 23
E-guide

SearchCIO's comprehensive guide to digital transformation in the enterprise is


In this e-guide here to help. We break down the nuts and bolts of this business revolution --
Ultimate guide to digital what it is and why it's important across industries, its business benefits and its
transformation for enterprise
leaders challenges. Throughout the guide, there are hyperlinks to in-depth explanations
A pandemic disrupts
of these topics and to step-by-step prescriptions on how to develop a digital
transformation roadmap, plan a budget, field a digital transformation team,
What is digital transformation?
measure and improve ROI, and more.
Why is digital transformation
important?

Main areas, benefits of digital


transformation

What are the biggest challenges of


digital transformation?

What is the role of technology in


digital transformation?

Digital transformation roadmaps


and frameworks

Who leads digital transformation,


who's on the team?

Tips for developing a successful


digital transformation strategy

Digital transformation budgeting


and ROI

Why digital transformations fail

The future of digital transformation

Further reading

Page 5 of 23
E-guide

In this e-guide
Ultimate guide to digital
transformation for enterprise
leaders
What is digital transformation?
A pandemic disrupts Digital transformation is the incorporation of computer-based technologies into
What is digital transformation? an organization's products, processes and strategies. Which digital technologies
Why is digital transformation are used and why, how they are implemented and what will be gained from their
important?
implementation differs from company to company, making a simple
Main areas, benefits of digital characterization of digital transformation virtually impossible. As technology
transformation
writer Mary Pratt reports in her detailed definition of digital transformations,
What are the biggest challenges of
digital transformation?
these initiatives can be very wide in scope, entailing the examination and
reinvention of all facets of an organization, from supply chains and workflow, to
What is the role of technology in
digital transformation? employee skill sets and org charts, to customer interactions. Whatever the
Digital transformation roadmaps scope, there are primarily two drivers of digital transformation: optimizing an
and frameworks enterprise's workflow and expanding its market.
Who leads digital transformation,
who's on the team?

Tips for developing a successful


digital transformation strategy
Why is digital transformation important?
Digital transformation budgeting "With optimization, the outcomes you're getting are things like improved
and ROI
efficiency and improved engagement with customers," Gartner analyst Kristin
Why digital transformations fail
Moyer told technology writer Mekhala Roy in an article on examples of digital
The future of digital transformation transformation success. "With transformation, what you're focusing on is brand-
Further reading

Page 6 of 23
E-guide

new revenue -- for example, new digital products and services and new
In this e-guide business models."
Ultimate guide to digital
transformation for enterprise While optimization and growth have always been main drivers of business
leaders
success, the growth and efficiencies enabled by digital technologies are
A pandemic disrupts
potentially as impactful as the business changes spurred by the Industrial
What is digital transformation? Revolution, making digital transformation critically important. Advantages of
Why is digital transformation digital technologies include the following:
important?

Main areas, benefits of digital • Companies that are able to incorporate digital technologies into products
transformation and processes become nimbler.
What are the biggest challenges of • Software is easier to modify than retooling a factory.
digital transformation? • Going after a new set of customers online is easier than going to their
What is the role of technology in
homes or convincing customers to travel to your stores.
digital transformation? • Unlike humans, AI systems and RPA can work 24/7 without benefits,
raises or arbitration.
Digital transformation roadmaps
and frameworks
At medical device maker Zimmer Biomet, CIO Zeeshan Tariq said RPA bots
Who leads digital transformation,
who's on the team? were on track to hit 50,000 productivity hours in 2020. Speaking on a virtual
Tips for developing a successful panel of CIOs at last year's MIT Sloan CIO Symposium, he described the
digital transformation strategy company's transition to AI and RPA as "truly revolutionary."
Digital transformation budgeting According to research from consultancy BCG, the earnings growth for digital
and ROI
leaders is 1.8 times higher than for digital laggards -- "and more than double the
Why digital transformations fail growth in total enterprise value." The companies profiled in the aforementioned
The future of digital transformation article on examples of digital transformation success -- Domino's Pizza, Capital
Further reading

Page 7 of 23
E-guide

One, Walmart and Tesla -- attest to the value of transitioning to a digital


In this e-guide environment and show the various ways to achieve it.
Ultimate guide to digital
transformation for enterprise In Domino's case, the transformation effort was multipronged and multiyear. It
leaders
began in 2008 when the pizza chain saw its stock plummet and was focused on
A pandemic disrupts
technology infrastructure modernization as well as the use of AI and machine
What is digital transformation? learning to improve product quality. The chain's digital transformation journey
Why is digital transformation not only delivered better products more conveniently, it propelled a meteoric
important?
2,000%-plus rise in the company's stock price.
Main areas, benefits of digital
transformation

What are the biggest challenges of


digital transformation?

What is the role of technology in


digital transformation?

Digital transformation roadmaps


and frameworks

Who leads digital transformation,


who's on the team?

Tips for developing a successful


digital transformation strategy

Digital transformation budgeting


and ROI

Why digital transformations fail

The future of digital transformation

Further reading

Page 8 of 23
E-guide

In this e-guide
Main areas, benefits of digital transformation
Ultimate guide to digital
transformation for enterprise
leaders The projected ROIs for digital transformation initiatives will vary from one
A pandemic disrupts
program to another and enterprise to enterprise, but experts said that
incorporating digital technologies brings the following overarching benefits -- all
What is digital transformation?
interrelated and interdependent:
Why is digital transformation
important?
• increased efficiency and productivity
Main areas, benefits of digital • better resource management
transformation
• more resiliency
What are the biggest challenges of • greater agility
digital transformation? • improved customer engagement
What is the role of technology in • increased responsiveness
digital transformation? • greater innovation
• faster time to market
Digital transformation roadmaps
and frameworks • increased revenue
• continued relevancy
Who leads digital transformation,
who's on the team?
Learn about how digital technologies deliver these benefits in Pratt's article,
Tips for developing a successful
digital transformation strategy "Top 10 digital transformation benefits for business."
Digital transformation budgeting
and ROI

Why digital transformations fail

The future of digital transformation

Further reading

Page 9 of 23
E-guide

In this e-guide
What are the biggest challenges of digital
Ultimate guide to digital
transformation for enterprise transformation?
leaders

A pandemic disrupts Just as the benefits of digital technologies are demonstrated daily by companies
What is digital transformation?
that have cracked the code, so are digital transformation's well publicized and
sobering failure rates. For instance, according to one oft-cited study, 70% of all
Why is digital transformation
important? digital transformation initiatives do not reach their goals; of the $1.3 trillion spent
Main areas, benefits of digital on digital transformation in 2018, an estimated $900 billion went to waste.
transformation

What are the biggest challenges of


The journey to digital transformation is paved with challenges. Roadblocks not
digital transformation? only abound, but they can also change rapidly and will differ depending on
What is the role of technology in where you are in your journey to becoming digital, explained consultant Isaac
digital transformation?
Sacolick. A former CIO whose Driving Digital: The Leader's Guide to Business
Digital transformation roadmaps Transformation Through Technology was an Amazon bestseller, Sacolick has
and frameworks
found the main challenge for CIOs starting out on transformation programs is
Who leads digital transformation,
who's on the team? getting business heads and decision-makers to agree on a digital strategy. For
IT organizations experienced in developing and deploying new technologies, the
Tips for developing a successful
digital transformation strategy main challenge is often cultural: providing a way that makes it easy for "people
Digital transformation budgeting across the organization to take advantage of new digital capabilities and to
and ROI sunset legacy processes."
Why digital transformations fail
Sacolick identified three major tests CIOs will face in the coming year as they
The future of digital transformation
pursue their digital transformation objectives:
Further reading

Page 10 of 23
E-guide

1. COVID-19 has spurred new customer needs and new expectations,


In this e-guide particularly in retail. The vast majority of shoppers say they will continue
to shop online even after the pandemic and prefer shopping in stores
Ultimate guide to digital
transformation for enterprise with touchless or robust self-checkout options.
leaders 2. Gaps persist in technical expertise and technology integration skills.
3. Old organizational structures and leadership styles hinder digital
A pandemic disrupts
transformation success.
What is digital transformation?

Why is digital transformation Read his article, "3 biggest challenges of digital transformation in 2021," for a
important?
detailed analysis of these challenges and how to solve them.
Main areas, benefits of digital
transformation

What are the biggest challenges of


digital transformation?
What is the role of technology in digital
What is the role of technology in
transformation?
digital transformation?
One of digital transformation's truisms is that it is not about technology; a fuller
Digital transformation roadmaps
and frameworks explanation is that it's not only about technology. Having a vision and roadmap
Who leads digital transformation,
is a given. Culture plays a huge role in digital transformation success. Having
who's on the team? leaders who understand the business and cutting-edge technologies well
Tips for developing a successful enough to know where digital can -- or can't -- help a company is also critical.
digital transformation strategy
More on these points later.
Digital transformation budgeting
and ROI One thing is clear: Technology is absolutely necessary for digital transformation
Why digital transformations fail -- it is the engine and enabler of this 21st-century business revolution. Here is a
The future of digital transformation snapshot of some key technologies and their roles:
Further reading

Page 11 of 23
E-guide

• Cloud computing gives quicker anytime, anywhere access to software,


In this e-guide new functions and updates along with data storage and scalability.
• Commoditized IT frees up resources to develop differentiating software
Ultimate guide to digital
transformation for enterprise customization.
leaders • Mobile platforms enable anytime, anywhere access for employees and
customers.
A pandemic disrupts
• Machine learning and AI provide faster data-driven decisions and
What is digital transformation? continuous improvement to automated systems.
Why is digital transformation • RPA uses bots to perform routine repetitive tasks faster and with less
important? error than humans.
• Emerging technologies such as blockchain, augmented reality and virtual
Main areas, benefits of digital
transformation reality, IoT and edge computing offer new ways of taking advantage of
the explosion of digital data generated by enterprises and customers.
What are the biggest challenges of
digital transformation?
Another truism is that deploying technology for technology's sake is a recipe for
What is the role of technology in
digital transformation? failure. Successful IT leaders make the connection between technology and
Digital transformation roadmaps
business goals. Not only do they deeply understand how a particular technology
and frameworks can drive the business, they delve into the corporate hierarchies and politics
Who leads digital transformation, that can hinder adoption of the new technology-driven capabilities.
who's on the team?
Speaking about Zimmer Biomet's massive RPA deployment and other
Tips for developing a successful technology initiatives, CIO Tariq told SearchCIO his team makes "a clear and
digital transformation strategy
measurable success criterion ahead of making any technology investment." But
Digital transformation budgeting
and ROI
the vetting doesn't stop there. "Once a technology is selected, we invest
meticulously in organization change management, ensuring organizational
Why digital transformations fail
readiness to extract optimal value from technology investments," he said.
The future of digital transformation

Further reading

Page 12 of 23
E-guide

Because of technology's essential role in digital transformation, Sacolick said


In this e-guide that in 2021 it's imperative CIOs "shift from a reactive posture to a proactive"
Ultimate guide to digital leadership style to accelerate their businesses' digital transformation initiatives.
transformation for enterprise
leaders This will mean helping business colleagues develop new digital business
A pandemic disrupts
models and taking a lead role in fostering a corporate culture that prioritizes
experimentation and appreciates how digital technologies can confer a
What is digital transformation?
competitive advantage.
Why is digital transformation
important?

Main areas, benefits of digital


transformation Digital transformation roadmaps and frameworks
What are the biggest challenges of
digital transformation? Dealing with the panoply of digital technologies that can potentially drive
What is the role of technology in
business performance is daunting. It's important to have a framework and clear
digital transformation? roadmap for transitioning to a digital environment. In "How to build a digital
Digital transformation roadmaps transformation roadmap in 6 steps," independent IT consultant Paul Kirvan lays
and frameworks
out a detailed step-by-step process applicable to any organization.
Who leads digital transformation,
who's on the team?
At Truist Bank, CIO Scott Case said having clear and concrete objectives for
Tips for developing a successful moving to a digital environment is crucial. Truist is the sixth-largest bank holding
digital transformation strategy
company in the U.S. as a result of the December 2019 merger of SunTrust and
Digital transformation budgeting
and ROI
BB&T, and it is lauded for its mobile app capabilities.

Why digital transformations fail "We spend a lot of time at Truist talking about what do we mean by digital and
The future of digital transformation what do we mean by digital transformation," said Case, who joined SunTrust in
Further reading

Page 13 of 23
E-guide

2015 as CTO, was named CIO in 2018 and became CIO of the combined
In this e-guide company in 2019, overseeing a several thousand-strong IT team.
Ultimate guide to digital
transformation for enterprise He said Truist's digital transformation framework is underpinned by the bank's
leaders
mission -- "to inspire and build better lives and communities" -- and driven by a
A pandemic disrupts
framework that includes multiple "pillars." The safety, soundness and resilience
What is digital transformation? of the bank's operating technology are "table stakes," Case said. Modernization
Why is digital transformation of IT infrastructure, software architecture and data analytics platforms are key
important?
pillars. Elements of the Truist roadmap include the following:
Main areas, benefits of digital
transformation
• automating data centers using software-defined networks;
What are the biggest challenges of • using cloud architecture's speed, resilience and security features to drive
digital transformation? transformation, which includes but is not synonymous with exporting data
What is the role of technology in to the public cloud ("We are very clear here about distinguishing
digital transformation? architecture from the destination of the data," Case said);
Digital transformation roadmaps
• adopting an API framework for safely moving data back and forth among
and frameworks "core ecosystems" and delivering data securely to any device of choice;
• speeding up the delivery of software through the implementation of
Who leads digital transformation,
who's on the team? continuous integration and continuous delivery (CI/CD); and
• organizing data so that it can be consumed by multiple teams, including
Tips for developing a successful cybersecurity, operations and call centers.
digital transformation strategy

Digital transformation budgeting One Truist pillar that is not specifically about technology but is absolutely
and ROI
crucial, Case said, is modernizing how people work. It requires business
Why digital transformations fail
partners who are willing to collaborate with IT, technology leaders who see
The future of digital transformation
themselves as partners to the business, and creative and talented developers.
Further reading "Assembly-line delivery of software is no longer what we do," he stressed.

Page 14 of 23
E-guide

Having dedicated employees pulling in the same direction is also crucial. "That's
In this e-guide when the flywheel starts to spin faster," he said. "That's where the beauty of
Ultimate guide to digital digital transformation comes to life."
transformation for enterprise
leaders

A pandemic disrupts

What is digital transformation?


Who leads digital transformation, who's on the
Why is digital transformation
important?
team?
Main areas, benefits of digital
transformation
Assembling the right team for a digital transformation project is critical.
According to Robin Gareiss, CEO and principal analyst at strategic advisory firm
What are the biggest challenges of
digital transformation? Metrigy, it is the single most important component of a digital transformation
What is the role of technology in
strategy and possibly the leader's hardest job. That's because so many skills
digital transformation? must be taken into consideration for each team member, including the person's
Digital transformation roadmaps education, experience and ability to influence and work with others.
and frameworks
Transformation is a team sport. Finding talent with the specific, required skills is
Who leads digital transformation, "one of the biggest challenges in digital transformation projects," Gareiss said.
who's on the team?

Tips for developing a successful Who leads the team, on the other hand, is relatively straightforward. Digital
digital transformation strategy
transformation leaders are "typically C-level executives with budget, influence
Digital transformation budgeting
and ROI
and respect," she said. At some companies, they have titles such as chief digital
officer or chief strategy officer, and their only role is to digitally transform the
Why digital transformations fail
company. At other companies, the CIO, CTO or COO takes the helm, leading
The future of digital transformation
digital transformation along with discharging their other responsibilities. In both
Further reading

Page 15 of 23
E-guide

cases, it is typically the CEO who appoints the person in charge of the digital
In this e-guide transformation initiative.
Ultimate guide to digital
transformation for enterprise In her article, "Building a digital transformation team: 8 essential roles," Gareiss
leaders
lays out the crucial positions for a digital transformation team and explains each
A pandemic disrupts
role's importance. An individual role will likely need multiple people working in
What is digital transformation? that capacity, she explained. The graphic below provides a thumbnail view of
Why is digital transformation the roles.
important?

Main areas, benefits of digital


transformation

What are the biggest challenges of


digital transformation?

What is the role of technology in


digital transformation?

Digital transformation roadmaps


and frameworks

Who leads digital transformation,


who's on the team?

Tips for developing a successful


digital transformation strategy

Digital transformation budgeting


and ROI

Why digital transformations fail

The future of digital transformation

Further reading

Page 16 of 23
E-guide

In this e-guide
Tips for developing a successful digital
Ultimate guide to digital
transformation for enterprise transformation strategy
leaders

A pandemic disrupts What constitutes digital transformation success? Is it a complete migration to


What is digital transformation?
the technologies supporting digital business? The implementation of advanced
customer relationship management platforms? Increased revenue and market
Why is digital transformation
important? share? In IT consultant Paul Kirvan's view, the latter "is the acid test, as the
Main areas, benefits of digital primary reason for migrating to a digital transformation environment must
transformation ultimately be to improve the business."
What are the biggest challenges of
digital transformation? Improvement might encompass delivering a better customer experience, or
What is the role of technology in increasing productivity, eliminating inefficiencies, ensuring compliance and so
digital transformation?
on, Kirvan said. But realizing those business benefits will not happen overnight,
Digital transformation roadmaps he stressed, and will depend on many factors discussed in this guide -- from the
and frameworks
dedicated involvement of business leaders, to a solid understanding of how
Who leads digital transformation,
who's on the team? advanced technologies such as AI and machine learning can be used. In his
detailed primer on developing and executing a successful digital transformation
Tips for developing a successful
digital transformation strategy strategy, Kirvan lays out 14 need-to-know tips. The illustration below provides a
Digital transformation budgeting glimpse of what enterprises need to do.
and ROI

Why digital transformations fail


Image on the next page
The future of digital transformation

Further reading

Page 17 of 23
E-guide

In this e-guide
Ultimate guide to digital
transformation for enterprise
leaders

A pandemic disrupts

What is digital transformation?

Why is digital transformation


important?

Main areas, benefits of digital


transformation

What are the biggest challenges of


digital transformation?

What is the role of technology in


digital transformation?

Digital transformation roadmaps


and frameworks

Who leads digital transformation,


who's on the team?

Tips for developing a successful


digital transformation strategy
Digital transformation budgeting and ROI
Digital transformation budgeting
and ROI
Preparing and securing a budget is a key component of any transformation
Why digital transformations fail project. Metrigy's Gareiss said it is important to understand that budget planning
The future of digital transformation for transformation projects follows different processes from traditional budget
Further reading planning.

Page 18 of 23
E-guide

For starters, traditional IT budgeting is fairly consistent year over year, Gareiss
In this e-guide explained, with stakeholders requesting increases based on the previous year's
Ultimate guide to digital operational and capital budgets. Traditional budgets typically cover technologies
transformation for enterprise
leaders required to "keep the lights on" and deliver services that employees need to do
A pandemic disrupts
their jobs. Upgrades and replacements are planned years in advance and
based on (usually) stable employee counts. "There are few unknowns, and the
What is digital transformation?
budgeting follows the same predictable model year after year," she said.
Why is digital transformation
important?
Because digital transformation projects break new ground, there are many
Main areas, benefits of digital
transformation
unknowns that business budget deciders will need to consider. There's also
plenty of politics and obscure pots of money to be tapped. An ability to roll with
What are the biggest challenges of
digital transformation? the punches is a big plus. Gareiss offers her advice on how to navigate the
What is the role of technology in rough waters in "6 tips for digital transformation budget planning." As digital
digital transformation? transformation projects accelerate and increase in scope, demonstrating a
Digital transformation roadmaps compelling ROI is vital to earning support and funding for additional digital
and frameworks
initiatives. Gareiss' companion article outlines nine steps for measuring and
Who leads digital transformation, improving digital transformation ROI.
who's on the team?

Tips for developing a successful


digital transformation strategy

Digital transformation budgeting


Why digital transformations fail
and ROI
Digital transformation is essential to business survival, but companies keep
Why digital transformations fail
failing at it. Antony Edwards, COO at software testing and monitoring company
The future of digital transformation
Eggplant, believes he knows why.
Further reading

Page 19 of 23
E-guide

"Too many people treat digital transformation as something around


In this e-guide infrastructure and IT. It's not; it's about company culture, it's about DNA and it's
Ultimate guide to digital about business models," Edwards told writer Mekhala Roy. "And if you don't
transformation for enterprise
leaders approach it from that kind of business and customer perspective, it's going to
A pandemic disrupts
fail."

What is digital transformation? Gartner's Moyer buckets digital transformation failures into three categories:
Why is digital transformation
important? • Regression, or "transformation-washing." Businesses say they are
Main areas, benefits of digital transforming but are just doing what they should have done years ago,
transformation like developing a webpage that is more than just an online brochure.
• Underperformance. Businesses go small and underestimate the value
What are the biggest challenges of
digital transformation? they can reap from a transformation initiative. They still get value from
their efforts, just not as much as they could have.
What is the role of technology in
• Failure of a new digital product or service. The particular innovation is
digital transformation?
a bust and the company has to discontinue it.
Digital transformation roadmaps
and frameworks
The reasons behind these types of digital transformation failures and what can
Who leads digital transformation,
who's on the team? be done to avoid them are detailed in Roy's article, "Top 6 reasons why digital
transformation failures happen."
Tips for developing a successful
digital transformation strategy

Digital transformation budgeting


and ROI

Why digital transformations fail

The future of digital transformation

Further reading

Page 20 of 23
E-guide

In this e-guide
Ultimate guide to digital
transformation for enterprise
leaders

A pandemic disrupts

What is digital transformation?

Why is digital transformation


important?

Main areas, benefits of digital


transformation

What are the biggest challenges of


digital transformation?

What is the role of technology in


digital transformation?

Digital transformation roadmaps


and frameworks

Who leads digital transformation,


who's on the team?

Tips for developing a successful


digital transformation strategy

Digital transformation budgeting


and ROI
The future of digital transformation
Why digital transformations fail

The future of digital transformation Businesses should pay attention to five digital transformation trends in the
coming year, according to Sacolick. The first pertains to universalizing agile
Further reading

Page 21 of 23
E-guide

practices. The second trend is the continued growth of low-code platforms,


In this e-guide enabling inexperienced employees to create business apps. Third, cloud
Ultimate guide to digital computing service providers will support multi-cloud architectures. Fourth, real-
transformation for enterprise
leaders time data processing will go mainstream. And fifth, simplified machine learning
A pandemic disrupts
operations -- the collaboration of data scientists and IT pros to automate
machine learning algorithms -- will take hold.
What is digital transformation?

Why is digital transformation In the short term, businesses will find plenty of resources to help them plot their
important?
digital transformation journeys. In addition to the scores of articles advising
Main areas, benefits of digital
transformation
companies how to move forward with digital transformation, there are top-notch
online courses for IT and business people alike, and a steady stream of books:
What are the biggest challenges of
digital transformation? Here are 10 top titles to consult when looking for help in the near term.
What is the role of technology in
digital transformation? And in the long term? A definition of digital transformation by Sanjay Srivastava,
Digital transformation roadmaps
chief digital officer at Genpact, is instructive: "Digital transformation gives you
and frameworks the agility needed to adapt to changes in the environment to deliver value even
Who leads digital transformation, in the long run and to stay relevant for the industry you're in."
who's on the team?

Tips for developing a successful Eventually digital transformation will be complete. What's next? Maybe quantum
digital transformation strategy transformation?
Digital transformation budgeting
and ROI

Why digital transformations fail Further reading


The future of digital transformation

Further reading

Page 22 of 23
E-guide

In this e-guide
Ultimate guide to digital
About Us
transformation for enterprise
leaders
SearchCIO.com provides technology management strategies designed
A pandemic disrupts
exclusively for the enterprise CIO. Our award-winning team of editors and
What is digital transformation?
industry luminaries offer strategic advice and technology best practices to help
Why is digital transformation
important? streamline global IT operations.

Main areas, benefits of digital


transformation You'll find continually updated management-focused features, along with
What are the biggest challenges of essential news and commentary, a vast library of white papers, webcasts and
digital transformation?
in-depth IT executive guides spanning a wide variety of business and
What is the role of technology in
digital transformation? technology management issues such as security and risk management,
Digital transformation roadmaps enterprise software, compliance, data center and infrastructure challenges.
and frameworks

Who leads digital transformation,


who's on the team?
For further reading, visit
Tips for developing a successful
digital transformation strategy SearchCIO.com
Digital transformation budgeting Images; Fotalia
and ROI

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written permission from the publisher.
The future of digital transformation

Further reading

Page 23 of 23

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