Co Creation For Responsible Research and Innovation 1st Edition by Alessandro Deserti, Marion Real, Felicitas Schmittinger 3030787354 978-3030787356
Co Creation For Responsible Research and Innovation 1st Edition by Alessandro Deserti, Marion Real, Felicitas Schmittinger 3030787354 978-3030787356
com
OR CLICK HERE
DOWLOAD EBOOK
ebookball.com
The Socially Responsible Organization Lessons from COVID
1st edition by Ian Mitroff 303099807X 978-3030998073
https://ebookball.com/product/the-socially-responsible-organization-
lessons-from-covid-1st-edition-by-ian-
mitroff-303099807x-978-3030998073-24284/
ebookball.com
ebookball.com
https://ebookball.com/product/business-innovation-for-dummies-1st-
edition-by-alexander-hiam-0470601744-9780470601747-14044/
ebookball.com
Springer Series in Design and Innovation 15
Alessandro Deserti
Marion Real
Felicitas Schmittinger Editors
Co-creation for
Responsible
Research and
Innovation
Experimenting with Design Methods
and Tools
Springer Series in Design and Innovation
Volume 15
Editor-in-Chief
Francesca Tosi, University of Florence, Florence, Italy
Series Editors
Claudio Germak, Politecnico di Torino, Turin, Italy
Francesco Zurlo, Politecnico di Milano, Milan, Italy
Zhi Jinyi, Southwest Jiaotong University, Chengdu, China
Marilaine Pozzatti Amadori, Universidade Federal de Santa Maria,
Santa Maria, Rio Grande do Sul, Brazil
Maurizio Caon , University of Applied Sciences and Arts, Fribourg, Switzerland
Springer Series in Design and Innovation (SSDI) publishes books on innovation
and the latest developments in the fields of Product Design, Interior Design and
Communication Design, with particular emphasis on technological and formal
innovation, and on the application of digital technologies and new materials. The
series explores all aspects of design, e.g. Human-Centered Design/User Experience,
Service Design, and Design Thinking, which provide transversal and innovative
approaches oriented on the involvement of people throughout the design
development process. In addition, it covers emerging areas of research that may
represent essential opportunities for economic and social development.
In fields ranging from the humanities to engineering and architecture, design is
increasingly being recognized as a key means of bringing ideas to the market by
transforming them into user-friendly and appealing products or services. Moreover,
it provides a variety of methodologies, tools and techniques that can be used at
different stages of the innovation process to enhance the value of new products and
services.
The series’ scope includes monographs, professional books, advanced textbooks,
selected contributions from specialized conferences and workshops, and outstand-
ing Ph.D. theses.
Felicitas Schmittinger
Department of Design
Politecnico di Milano
Milan, Italy
© The Editor(s) (if applicable) and The Author(s) 2022. This book is an open access publication.
Open Access This book is licensed under the terms of the Creative Commons Attribution 4.0 International
License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing, adaptation, distribu-
tion and reproduction in any medium or format, as long as you give appropriate credit to the original
author(s) and the source, provide a link to the Creative Commons license and indicate if changes were
made.
The images or other third party material in this book are included in the book’s Creative Commons license,
unless indicated otherwise in a credit line to the material. If material is not included in the book’s Creative
Commons license and your intended use is not permitted by statutory regulation or exceeds the permitted
use, you will need to obtain permission directly from the copyright holder.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication
does not imply, even in the absence of a specific statement, that such names are exempt from the relevant
protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this book
are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or
the editors give a warranty, expressed or implied, with respect to the material contained herein or for any
errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional
claims in published maps and institutional affiliations.
This Springer imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
The relationship between science, technology and society is being rethought towards
logics of permeability and dialogue, rendering the needs, desires and expectations
of the latter as important drivers for innovation. A paradigmatic shift concerning
the role of citizens in science, research and innovation is witnessed, as well as in
Science, Technology and Innovation (STI) policymaking. In particular, the discourse
on public engagement and Responsible Research and Innovation (RRI) powerfully
became a matter of spread interest, showing the need of models that lead to an
effective integration of co-design and bottom-up co-creation initiatives for encour-
aging/stimulating scientific and technological advancement as the result of a synergic,
inclusive cooperation among actors that usually work autonomously. To address the
topic, 17 cross-sector partners from all over Europe started the three-year EU-funded
project SISCODE (Society in Innovation and Science through CO-DEsign). Inter-
connecting an analysis of the theoretical background and existing cases with real-life
experimentations (RLEs), the investigation sets up a reflective and learning frame-
work to explore the transformations in initiatives and policies emerging from the
interaction between citizens and stakeholders.
The book presents a critical analysis of the co-design processes activated in 10 co-
creation laboratories addressing societal challenges across Europe. Each laboratory
as a case study of a RLE is described through its journey, starting from the purpose
on the ground of the experimentation and the challenge addressed. Specific atten-
tion is then drawn on the role of policies and policymaker engagement. Finally, the
experimentation is enquired in terms of its output, transformations triggered within
the organisation and the overall ecosystem, and its outcomes, opening the reasoning
towards the lessons learnt and reflections that the entire co-creation journey brought.
v
Contents
vii
viii Contents
The intersection and permeability of science, innovation and society result in a series
of benefits and challenges, underlying the important role the latter can and should
play. The following paragraphs present the theoretical background and the objectives
of the SISCODE (Society in Innovation and Science through CO-DEsign) project
investigating this interconnection, the issues that emerged through its journey and
the results gained. Therefore, it frames the knowledge obtained throughout the three-
year duration of the project, situating the notion of Responsible Research and Inno-
vation (RRI) in the co-creation domain, and introducing the issues that emerge when
moving from the theoretical concept to practice [1, 2]. It inspects how co-creation
and design knowledge and tools can be applied to engage citizens in shaping solu-
tions that are meant to be more inclusive, responsible and sustainable, and how these
approaches and methodologies could be applied to operationalize RRI. Particular
attention is drawn to how small-scale experimentations can lead to significant scale-
in, scale-up and scale-out processes. The book will show how these processes can
lead to organizational learning and transformation, but also how they can provide
evidence-based knowledge which nurtures policy making processes with the poten-
tial of achieving broader societal impacts in Science, Technology and Innovation
(STI) policy making [3]. Investigating the benefits and implications of applying
participatory research and innovation approaches in society, this chapter embraces
a context-sensitive perspective [4] and explores the crossroads of diverse forms of
innovation: not only research-driven but also practice-based, and not only technolog-
ical but also social. This reasoning provided the theoretical background which led to
the construction of a learning framework, adopted as a guide for the 10 co-creation
labs in which the real-life experimentations described in this volume were conducted.
SISCODE combined diverse fields of study and areas of work. In particular, the
research and innovation project investigated the relationship between RRI and co-
creation, with a specific focus on STI policy making. These distinct matters have been
reconnected in theory and practice, identifying a potentiality of achieving positive
results and impacts when applying co-creation approaches, methodologies and tools
to operationalize RRI [5].
Responsible Research and Innovation
Innovation and science are powerful drivers when it comes to the development
of all factors that influence modern society and therefore the direction of trans-
formation of societies and all the single individuals that are a part of it [6]. The
recognition of this influence has led to the emergence of a new approach in the fields
of science, research and innovation, to make them more responsible impacting STI
policy making. The emergence of the approach within the framework and context
of European policy making dates back to 2011 having been introduced as a top-
down approach for research policy which contrasts with the concept itself promoting
bottom-up initiatives and pathways to innovation [7].
RRI entails the transition from solutions developed internally within the research
community and only tolerated passively by society towards ones that are taking
citizens and other actors actively into consideration as part of the development of
solutions that are more apt to achieve desirable results with a high impact [6].
This reflection on the societal impact of innovation calls for a change in innovation
processes and a shift of roles of its actors, including all players into the innovation
process, which should lead to sharing and redefining power, privileges and respon-
sibilities [2]. Apart from the aspect of inclusion, RRI aims to anticipate impacts
by analyzing the contexts of implementation and taking into account all the actors
and factors that influence the implementation of a solution. Furthermore, findings
throughout the development are planned to impact on the process itself, making it
more reflective, flexible and responsive to new insights and perspectives [8].
Witnessing this shift towards the involvement of citizens and other actors in the
innovation process, it is necessary to understand its potentialities as well as its impli-
cations: this calls for new approaches, techniques, processes and mindsets for the
effective integration and involvement of society in innovation.
Despite having been widely discussed in theory as a relevant opportunity to move
towards more sustainable futures [9], there’s still a lack of evidence of impacts of
RRI in empirical settings, which leaves open issues especially in terms of context-
sensitivity and translation from theory into practice for real and measurable impact
[10].
It has been recognized that the full adoption of RRI requires an in-depth trans-
formation in organizations and ecosystems or institutional settings, to be embedded
as a general approach towards innovation that requires the reflection not only on the
outcomes of innovation itself but also the purpose and process of innovating leading
to a shift in the overall mindset and way of working.
Between Science, Technology and Society 3
was developed to explore the provoked shifts and transformations in projects and
organizations, as well as in policies and policy making processes triggered by the
interaction between citizens, stakeholders and policy makers. Therefore, the project
frames the knowledge obtained throughout the three years of the project, situating the
notion of RRI in the co-creation domain, and introducing issues that emerge when
moving from the theoretical concept to practice [1, 2].
Objectives
To grasp and further explore the circulation and establishing of the phenomenon
of co-creation as an approach for bottom-up and design-driven development as well
as its potential for replication and scaling when applied in the context of RRI, the
SISCODE project was carried out according to three main objectives:
1. The production of a study extended across Europe to investigate existing co-
creation ecosystems at different scales ranging from local and regional to
national levels and identify and extract patterns of dynamics, drivers and barriers
encountered when integrating society in science and innovation. It specifically
addressed the cultural, organisational, institutional and regulatory conditions
that may favour or hinder co-creation. Furthermore, particular attention was
posed to the engagement of stakeholders, the techniques and dynamics of their
involvement and how their diversity influenced and affected the process and the
final solution.
2. The experimentation of (co-)design not only as an approach, but also as a set
of skills and competences, to see how the building of these capacities can be
favoured and supported to enable the application co-creation in RRI and STI
policy making.
3. The understanding of the transformation needed beyond the development of
capacities in terms of organisational, procedural and cultural shifts for the
permanent and stable embedding of co-creation in organisational processes and
culture and how eventual barriers identified can be overcome.
In essence, SISCODE aimed to explore the operationalization of RRI by investi-
gating the application of co-creation to reach this goal, starting from the theoretical
background and existing cases to then conduct its own transnational experimentation
across Europe.
This book describes this system of co-creation labs and provides insights drawn
from their experimentation of applying co-creation in their single contexts while
being in constant exchange with each other, with the networks that they created to
conduct the experimentation and with the other partners in the research consortium,
to foster peer-to-peer learning and cross-fertilisation.
Between Science, Technology and Society 5
SISCODE investigated how knowledge, methodologies and tools from the field
of design can be applied to shape concrete solutions to relevant societal chal-
lenges towards Responsible Innovation taking the inclusivity, responsibility and
sustainability of these solutions into account.
The activities conducted are aimed to function as a bridge for the identified gap
between theory and practice in RRI through the collaborative development of specific
solutions.
In these processes, citizens and other stakeholders are engaged to collaboratively
develop solutions for specific local and global problems. The research project inves-
tigated and reflected upon the broader transformations triggered by the experimen-
tations and the exchange within the project, both at an organisational level of the
single labs as well as within their surrounding ecosystem.
Co-creation has been applied as a means to deal with and overcome the barriers
identified in the operationalization of RRI and to trigger the shift within organisations
needed to fully embed the new approach to then influence the entire ecosystem.
A series of activities were planned and conducted to support these processes in
the frame of the project and provide concrete support to the pilots:
• Training
Knowledge on co-creation was transmitted in specific training sessions, providing
background knowledge, tools for the conduction of co-creation activities, like
canvases, cards and instruction, and building capacities for the planning, conduc-
tion and facilitation of workshops and other co-creation activities.
• Opportunities for peer-to-peer learning
Acknowledging the diversity of the pilots and the influence of these differences and
the entirely distinct contexts, confrontation has been identified as an opportunity
to exchange best practices, ideas and collaboratively find solutions to specific
problems. For this reason, regular meetings and calls have been organised as a
space for interrelation, conversation and peer-to-peer learning.
• Dialogue between researchers and practitioners
Recognizing the gap between theory and practice not only identified in literature
but in the project itself among academic partners and practitioners, a series of
meetings have been organised to discuss specific research topics from the various
points of view, aiming to bridge this gap within the project and identifying points
of connection and dialogue between researchers and practitioners.
• Reporting as an instrument for self-reflection
Material to be produced for reporting and assessing the experimentation has been
mainly collected following templates composed by a series of reflective questions
to trigger reflections on the conducted activities and ongoing transformations
while reporting them.
A learning framework, described in detail in Chap. 2, was set up to support and
guide this process of moving from theory to practice having all pilots following the
6 A. Deserti and F. Rizzo
same general framework adapting its elements to the specific context and condi-
tions. This is relevant in terms of reacting to the previously identified importance
of the context while preserving the possibility to still assess and compare the
single experimentations notwithstanding their diversity.
The overall project adopted an approach to place these small-scale experiments
within larger ecosystems of co-creation exploring opportunities for scaling and
reconnect the findings to the general issues identified during the initial desk
research.
The specific levels investigated in SISCODE range from the micro and meso up to
the macro level. While the micro level refers to the internal activities and dynamics
as well as the immediate surroundings of an organisation, the meso level zooms
out to networks of stakeholders and bigger groups often still limited to a regional
level, while the macro level takes a focus on national and institutional governance
processes up to transnational dynamics and systems [21].
While the experimentations did mainly take place and directly impacted on a
micro-level, the project explored and reflected on how each of the experimental
solutions could be scaled or replicated to influence systems on meso- and even macro
levels.
These levels of analysis are taken up in the final chapter, the comparative analysis,
where the ten experimentations conducted are compared identifying essential differ-
ences and common aspects with a specific focus on policies and policy making when
applying co-creation in RRI contexts, reconnecting them to the theoretical back-
ground of the project by drawing initial conclusions on barriers and opportunities
considering a wider scale from a future perspective.
The following chapter presents the empirical reasoning at the ground of the exper-
imentation and its methodology with the learning framework set up to plan, conduct
and monitor the pilots. In particular, it shows how the process has been established to
support the tackling of challenges for the single organisations in terms of stakeholder
engagement, dealing with communities and society and managing transformations.
References
1. Von Schomberg L, Blok V (2018) The turbulent age of innovation. Synthese, pp 1–17
8 A. Deserti and F. Rizzo
2. Von Schomberg R (2013) A vision of responsible research and innovation. In: Owen R, Bessant
J, Heintz M (eds) Responsible innovation. Wiley, Chichester, pp 51–74
3. Deserti A, Rizzo F, Smallman M (2020) Experimenting with co-design in STI policy making.
Policy Des Pract 3(2):135–149
4. Bekkers V, Tummers LG, Stuijfzand BG, Voorberg W (2013) Social innovation in the public
sector: an integrative framework. LIPSE Working articles, 1
5. Bajmócy Z, Pataki G (2019) Responsible research and innovation and the challenge of co-
creation. In: Responsible research and innovation and the challenge of co-creation (in press)
6. Owen R, Bessant J, Heintz M (eds) (2013) Responsible innovation: managing the responsible
emergence of science and innovation in society. Wiley, Chichester
7. Zwart H, Landeweerd L, van Rooij A (2014) Adapt or perish? Assessing the recent shift in the
European research funding arena from ‘ELSA’ to ‘RRI.’ Life Sci, Soc Policy 10(1):1–19
8. Stilgoe J, Owen R, Macnaghten P (2013) Developing a framework for responsible innovation.
Res Policy 42:1568–1580
9. European Commission: Responsible research and innovation. https://ec.europa.eu/pro
grammes/horizon2020/en/h2020-section/responsible-research-innovation. Last accessed
2021/03/28
10. European Commission (2015) Directorate-general for research and innovation: indicators for
promoting and monitoring responsible research and innovation: report from the expert group
on policy indicators for responsible research and innovation. Publications Office, Luxembourg
11. Payne AF, Storbacka K, Frow P (2008) Managing the co-creation of value. J Acad Mark Sci
36(1):83–96
12. Saarijärvi H (2012) The mechanisms of value co-creation. J Strateg Mark 20:381–391
13. Rizzo F, Deserti A, Komatsu TT (2020) Implementing social innovation in real contexts. Int J
Knowl Based Dev 11(1):45–67
14. Frow P, Nenonen S, Payne A, Storbacka K (2015) Managing co-creation design: a strategic
approach to innovation: managing co-creation design. Br J Manag 26(3):463–483
15. Prahalad CK, Ramaswamy V (2004) Co-creation experiences: the next practice in value
creation. J Interact Mark 18:5–14
16. Moore M-L, Riddell D, Vocisano D (2015) Scaling out, scaling up, scaling deep: strategies of
non-profits in advancing systemic social innovation. The J Corp Citizensh 58:67–84
17. Bradach J, Grindle A (2014) Emerging pathways to transformative scale. In: Smarter philan-
thropy for greater impact: rethinking how grantmakers support scale. Supplement to ‘Stanford
Social Innovation Review.’
18. Deserti A, Rizzo F (2019) Embedding design in the organizational culture: challenges and
perspectives. In: Design culture: objects and approaches, pp 39–51
19. Deserti A, Rizzo F (2019) Context dependency of social innovation: in search of new
sustainability models. Eur Plan Stud 28(5):864–880
20. Howlett M (2014) From the ‘old’ to the ‘new’ policy design: design thinking beyond markets
and collaborative governance. Policy Sci 47(3):187–207
21. Rizzo F, Deserti A, Crabu S, Smallman M, Hjort J, Hansen SJ, Menichinelli M (2018)
Co-creation in RRI practices and STI policies. SISCODE deliverable D1.2. https://ec.eur
opa.eu/research/participants/documents/downloadPublic?documentIds=080166e5bedc3a0d&
appId=PPGMS. Last accessed 2021/03/21.
Between Science, Technology and Society 9
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0
International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing,
adaptation, distribution and reproduction in any medium or format, as long as you give appropriate
credit to the original author(s) and the source, provide a link to the Creative Commons license and
indicate if changes were made.
The images or other third party material in this chapter are included in the chapter’s Creative
Commons license, unless indicated otherwise in a credit line to the material. If material is not
included in the chapter’s Creative Commons license and your intended use is not permitted by
statutory regulation or exceeds the permitted use, you will need to obtain permission directly from
the copyright holder.
A Framework for Experimenting
Co-creation in Real-Life Contexts
The chapter describes the methodology applied throughout the experimentation, the
application of co-design, the tools used and their role briefly illustrating the single
cases. The underlying assumption is that design methodologies and tools are more
suitable to support co-creation for the inclusion of society in science and inno-
vation since their aim is to implement co-creation processes from the ideation of
new products, services and processes to their real implementation. What differenti-
ates design from other co-creation methodologies is the role of prototypes and their
experimentation in real contexts.
1 Introduction
In the following the results of a practice-based approach are presented that aims
to tackle the challenges of active actor engagement, the effective integration of co-
creation in STI policymaking, and the operationalisation of RRI practices. In this
context, exploring those practices in real-life opens up the possibilities to cope with
constraints, identify new opportunities and explore ways to effectively embed co-
creation.
The reasoning is situated in a context where many barriers are still in place,
hindering the development of ecosystems of co-creation aimed at better inclusion
of society in science and innovation. Still, the situation is evolving, pushed by a
M. Real (B)
IAAC, Fab Lab Barcelona, Barcelona, Spain
e-mail: [email protected]
F. Schmittinger
Department of Design, Politecnico di Milano, 20158 Milan, Italy
e-mail: [email protected]
growing interest towards co-creation that led to its integration in European research
and innovation policies. Looking at the bigger picture, however, some of the main
obstacles need to be outlined that researchers and practitioners are encountering
when addressing RRI in practice. First of all, there is a general lack of awareness
and understanding of the potentialities of co-creation among researchers, innovators,
intermediaries and policymakers. The STI approach to policymaking, to which RRI
is bounded, is known for being “sectorialised”. This hampers collaboration among
sectors and organisations. However, one of the main hindrances is the shortage of
competences and methodologies to rely on for filling the gap between constructing
solutions and policies and their real implementation. Eventually, there is a scarcity of
learning frameworks to sustain and encourage the replication of co-creation mecha-
nisms. In consequence, the main need of a framework able to include and leverage
practical knowledge on how to cope with those constraints and barriers that come
along during co-creation processes and their implementation has been identified.
In many fields, Design has been already recognised as a key actor in operational-
ising co-creation. Especially, co-design and its iterative cycles of understanding,
ideating, prototyping, and verifying, resulted in successfully supporting co-creation
along the process, that is to say from the ideation of new solutions and policies to
their real implementation. In doing so, especially prototypes stood for contributing
in bridging the gap between co-production and its outcomes. This is made possible
by prototypes’ ability to trigger and feed processes of real implementation where to
experience all the aspects that come along when designing solutions. On a smaller,
but real scale, everything is experiences: from coping with resources available, need
and interests, conflicts with opportunities and barriers, organisational cultures and
values, and larger cultural, institutional and regulatory frameworks. Such an inherent
feature constitutes a strong rationale for understanding the potentialities as well as
the implications of co-creation as a design-driven approach for better including
society in science and innovation. Moreover, in the light of the main obstacles
depicted above, especially building an evidence-based learning framework becomes
paramount, allowing for the integration of co-creation with larger STI governance
systems.
In this volume, other than exploring the theoretical background of co-design in
RRI and analysing existing cases of the application of co-design in a European context
and beyond, conducting RLEs is a way for grasping concrete and situated knowl-
edge about a complex interaction where several actors participate throughout the
entire process. These actors can be either members of the organisation conducting
the experimentation or external to this organisation, but are relevant actors in the
context of the activity. These actors can be users of a product or service or stake-
holders of its delivery. Potential stakeholders can be public institutions, enterprises
or policymakers.
To advance knowledge on the topic, a set of field experimentations were conducted
and monitored purposely identified as cross-disciplinary and varied in their nature.
The results and outcomes obtained from such high-impact experiments in real-life
contexts allowed to gather concrete knowledge on the operationalisation of RRI
and the integration of co-creation in STI policymaking. By engaging citizens, local
A Framework for Experimenting Co-creation in Real-Life Contexts 13
actors, stakeholders such as policymakers and the wider scientific community, the
experimentation has the objective to increase knowledge on co-creation through
action research [1]. At the same time, the effectiveness of design methodologies is
tested to better combine co-construction or ideation with the co-production or actual
implementation of the ideated solutions and policies for the integration of society in
science and innovation.
Those experiments took place in 10 co-creation labs across Europe, each of them
is a member of one of three following networks that will be described in detail later
on:
• The Fab City Foundation managed in part by Fab Lab Barcelona,
• The European Network of Living Labs (ENoLL), and
• The European network of Science Centres and Museums (ECSITE).
The three networks as a system of trans-national collectors and areas of encounter
and exchange for their member labs provided first insights on co-creative environ-
ments within their networks. They contributed already in the initial phase of the
project with drivers and barriers previously identified by their members regarding the
effectiveness of the above-mentioned co-creation approaches, processes and tools;
during the ongoing experimentation they actively supported their respective members
in their journeys.
Although the experimentation was initially supposed to last around 18 months,
the period has been extended to 21 due to the manifold restriction caused by the
Covid pandemic. In these experiments, each lab tackled a specific societal challenge
and engaged a set of stakeholders in a co-creation process. from the stage of co-
design where stakeholders will analyse the context, reframe the problem and envision
alternatives, to that of co-production of prototypes within an iterative process.
The following sections detail the approach to co-creation on the base of the experi-
mentation consisting in a learning framework and process guideline and an accompa-
nying, modular toolbox. Furthermore, the objectives of this approach are illustrated
in detail together with the single labs and networks and how their experimentations
have been both supported and assessed throughout the process.
a learning framework and a toolbox specifically developed for the RLE conducted
aiming to overcome barriers and resistances to change. Both the organisation at the
core of the initiative as well as all the external actors and stakeholders involved in
the development are considered and targeted by this approach.
focus on specific local particularities, stakeholders, and current policies. Defining the
context through research is meant to form the base to explore the relation between the
context and the challenge itself, as well as to clarify the competences that the lab needs
to be able to frame and define the problem. Since this first phase, the involvement of
a variety of stakeholders and users is already required with them being part of the
ecosystem in which the lab operates. The aim is to obtain a complete picture of the
context and needs of the various actors: such knowledge is in fact key to precisely
frame the problem.
Problem framing
The precise definition of the root of the problem is essential for the ideation of an
efficient and effective solution. Moreover it is necessary to consider that the initial
challenge might be linked to other, greater problems underneath, which have to be
acknowledged and tackled all together in order to provoke real change.
This phase is entirely dedicated to the understanding of the problem, its roots and
the influencing factors. As in the first phase of context analysis, the active participa-
tion of stakeholders is fundamental to explore not only influencing factors, but also
different perspectives from which the problem could be seen. This is crucial to gain
a multi-perspective view and a complete understanding of the problem itself.
Envisioning solutions
Moving from problems to opportunities and solutions during the third phase, the
detailed challenge and needs defined previously are addressed to improve the current
situation. This phase is dedicated to ideating potential solutions imagining an ideal
scenario in which the problem is solved.
16 M. Real and F. Schmittinger
Building the ideal scenario itself and reasoning on its elements can already be a
starting point for the gathering of new ideas. To keep the variety of points of view
and needs to be satisfied the involvement of stakeholders needs to be kept consistent
also throughout this step. The presence of multiple perspectives leads to shaping a
value proposition from the different ideas generated.
Developing and prototyping
The last phase of the journey is dedicated to the application of the newly developed
concepts to turn them into implementable prototypes. The prototypes designed are
then tested and assessed through an iterative process aimed at identifying the best
possible solution step by step together with users and concerned actors.
As illustrated in Fig. 2, the framework is presented as cyclical, emphasising the
importance of iteration when designing and experimenting in real-life.
In addition to this learning model, a toolbox has been developed to operationalise
and support the learning effect and favor capacity building in a variety of contexts.
The toolbox
The toolbox has been created as an open set of tools to operationalise the single phases
of the learning framework to facilitate both the design and the implementation of
the co-creation journeys of the labs while focusing on a better understanding of the
particularities within each context.
Table 1 Goals of the experimentation and resulting specifications for the toolbox
Goals Details Specifications for the toolbox
design
Fill the identified RRI gaps Complexity of societal Context-based approach using
problems systemic tools
Engagement of Use of stakeholder canvases all
stakeholders along the journey
Tangibility of RRI Use of prototypes as boundary
projects objects
Make the single tools modular Context Matters Adaptable selection of tools
and customisable according to cases
Tools appropriation Support provided to enlarge the
practical knowledge about tools.
101 methods design cards
Trigger reflexivity through the Comparison necessities Process characterised by
use of tools common macro-phases that can
be freely organised in
sub-phases, and on the other
hand the adoption of a limited set
of common tools that synthesize
the outcomes of each phase
Common knowledge Organisation of interactive
spaces moments with partners like lab
exchange day, skype call and
communication spaces (social
media, website…)
18 M. Real and F. Schmittinger
Prototyping all revolves around giving people the space and time to materialize
and concretize their ideas, it brings an experience to a vision by creating objects of
dialog and designs that can afford interaction with people and place, to evoke debate
to capture the potential and risks involved in innovation.
Prototyping arouses empowerment, dialog, acts of creation and intents of empiri-
cism and allows practitioners to connect with realities and representations when
navigating towards the unknown.
Prototypes are objects manifesting the interconnection between ideas, matter,
theory and practices, bringing together soft systems and Hard Technologies. In the
approach, it is hypothesised they can create bridges between projects, scales and
stakeholders to support innovation.
Implementing RRI
While the potential of RRI as a new approach has been widely discussed in theory,
a lack of its translation into practice has been identified [7]. With its attitude of
previously evaluating impacts on the entire ecosystem of operation and society RRI
involves a variety of actors, including users and stakeholders, in the entire develop-
ment process from the very beginning. The experimentation concretely explored the
engagement of a variety of stakeholders using techniques and processes from the
field of design to operationalise this element of RRI involving actors from an early
stage keeping them engaged throughout the process.
Therefore, material is being produced to feed theoretical studies with experi-
ences in practice and application in real life. Concretely, theoretical concepts found
during the desk research on how RRI are experimented and verified for their imple-
mentability to undermine or confute the research statements from a practical point
of view.
This new approach together with the active participation is also meant to provoke
a learning process within the world of policymaking. The objective is to create a
fertile ground where to show possibilities and functioning of different approaches
opening up policymaking as a field that has been found to be often restricted and
closed in itself creating a safe playground for policymakers to experiment further,
acquire new knowledge and build themselves capacities in applying this knowledge.
The cases of application of new processes and visions to involve actors that have not
been considered in the development process of new initiatives to date are constantly
growing. Greater, international networks function as a collector for those often
smaller initiatives and labs to provide support and foster the exchange among different
realities in local contexts and challenges to provide a broader view on small-scale
experiments and reflect on interconnections, scalability and replicability in diverse
contexts.
Table 2 (continued)
Lab Description
Cube design museum Cube design museum is part of Stichting Museumplein Limburg,
Kerkrade a foundation that tells the story of the earth, sustainability,
(Netherlands) science, technology and design, in the context of society and
Science Centers & Museums education
Cube’s exhibitions are dedicated to design for human needs and
ambitions including a lab to co-create with the public to provide
open access to design tools and enhance their use for society
TRACES As a non-profit association between participatory science
Paris (France) engagement and social inclusion and a strong orientation towards
Science Centers & Museums innovation in research TRACES aims to create space for
reflection, experimentation and innovation for science in society,
science education and communication
Ciência Viva The Portuguese agency for public awareness of science and
Lisbon (Portugal) technology is a non-profit association in the fields of science
Science Centers & Museums awareness, science education and open science. One of its main
focus is on ocean literacy
SGD Science Gallery Dublin (SGD) is a living experiment by Trinity
Dublin (Ireland) College Dublin to encourage young people in an encounter of art
Science Centers & Museums and science. Unique exhibitions that allow participation and
social connections of visitors while exploring different aspects of
one topic
During their co-creation journey, the labs have received support from the various
project members and partners of SISCODE to fully exploit all present capacities to
combine the knowledge and abilities of practitioners and research partners. Apart
from active support to acquire knowledge on co-creation and its potential application
during the co-creation journey a peer-to-peer learning among labs and other interested
partners has been fostered to enhance exchange on experiences, practices, issues and
identified opportunities not only to confront with other, similar realities, but also to
self-reflect on current practices and how they could be improved in the future.
One of the main struggles that RRI is facing when moving from theory to practice
is the assessment of its impact within the context on application. To tackle this in the
specific project, an assessment framework has been set up to gather, mainly qualitative
data, from the pilots during their journey to monitor and evaluate their progress.
Initially planned to measure solely the success of the single pilots, the assessment
framework soon turned into an instrument to measure impact on a greater level
retrieving data on changes and transformations caused in the pilots’ organisations
and ecosystems beyond the single prototype.
The assessment explores three different dimensions to be explored specifically,
namely the ones of:
A Framework for Experimenting Co-creation in Real-Life Contexts 23
References
1. Rizzo F, Deserti A, Crabu S, Smallman M, Hjort J, Hansen SJ, Menichinelli M (2018) Co-creation
in RRI practices and STI policies. SISCODE deliverable D1.2, https://ec.europa.eu/research/par
ticipants/documents/downloadPublic?documentIds=080166e5bedc3a0d&appId=PPGMS, last
accessed 2021/03/21
2. Jakobsen SE, Fløysand A, Overton J (2019) Expanding the field of responsible research and
innovation (RRI)—from responsible research to responsible innovation. Eur Plan Stud 27:2329–
2343
3. Deserti A, Eckhardt J, Kaletka C, Rizzo F, Vasche E (2019) Co-design for society in innovation.
In: Atlas of social innovation, vol 2. Oekom, Munich, pp 91–96
4. Rizzo F, Deserti A, Komatsu TT (2020) Implementing Social Innovation in real contexts. Int J
Knowl Based Dev 11(1):45–67
24 M. Real and F. Schmittinger
5. Blomkamp E (2018) The promise of co-design for public policy. Aust J Public Adm 77(4):729–
743
6. Kolb DA (1983) Experiential learning: experience as the source of learning and development, 1
edn. Englewood Cliffs, NJ: Prentice Hall
7. Von Schomberg R (2013) A vision of responsible research and innovation. In: Responsible
innovation: managing the responsible emergence of science and innovation in society, pp. 51–74
8. Rizzo F, Cantu D (2013) From designing in protected environment to designing in real contexts-
Piloting digital services for elderly independent living. In: IASDR conference, International
Association of Societies of Design Research, 2, pp 2585–2596
9. European Commission: Integrating Society in science and innovation—an approach
to co-creation, https://ec.europa.eu/info/funding-tenders/opportunities/portal/screen/opportuni
ties/topic-details/swafs-13-2017. Last accessed 2020/10/12
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0
International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing,
adaptation, distribution and reproduction in any medium or format, as long as you give appropriate
credit to the original author(s) and the source, provide a link to the Creative Commons license and
indicate if changes were made.
The images or other third party material in this chapter are included in the chapter’s Creative
Commons license, unless indicated otherwise in a credit line to the material. If material is not
included in the chapter’s Creative Commons license and your intended use is not permitted by
statutory regulation or exceeds the permitted use, you will need to obtain permission directly from
the copyright holder.
Framing Real-Life Experimentations
as Case Studies
The chapter describes the case studies methodology on the ground of the volume: their
use and comparison are investigated from a theoretical point of view. This chapter
has a twofold aim: (i) contextualise case studies and the experimentation/prototyping
conducted by the pilots, then (ii) to provide a compass for going through the next
chapters in which it is detailed the experience of each pilot as a case study. This
reasoning is a premise for understanding and situating the relevant points emerged
in the larger picture of the RRI framework.
1 Introduction
This chapter has the purpose of presenting the overall methodological framework in
which the volume is rooted. It is aim to discuss the case study approach adopted for
orienting the production of self- and reflexive narrations about ten RLEs carried out
by as many pilot organisations across Europe (Fab Labs, Living Labs and Science
Centers and Museums) engaged in addressing relevant societal challenges entangled
with various STI domains. In doing so, a meaningful methodological compass is
provided for understanding the rationale and the structure of the next ten “empirical
chapters”. More in detail, the following chapters are consecrated to discuss each
“pilot experimentation” as a case study, which allow to critically present, analyse and
assess the effectiveness of the adopted co-creation approaches, processes and tools
(see Chap. 2). Thus this chapter serves as a methodological premise for clarifying
how data from the ten RLEs, in the form of self-narrative case studies, has been
gathered allowing: (i) a deeper understanding of the major dimensions at stake in
co-creation practices within STI domains and; (ii) a comparative analysis of these
major dimensions within the context of the RRI frame.
A case study approach was adopted with the aim to investigate real-life co-design
and co-creation practices in STI as a way to (re)shape the missing links between
strategic objectives (to make research and innovation more “responsible”), topics and
communities (domains of science and technology, groups of stakeholders, citizens
Framing Real-Life Experimentations as Case Studies 27
and society at large), and the activities on the ground (research and innovation).
This approach allowed to generate data and information around the “how”, “what”
and “why” questions at different levels (i.e. national, regional and local), and about
different dimensions (i.e. economic, political and social). For example, it opens up
reasonings about questions such as “how pre-existing culture of engagement and
dialogue between citizens and stakeholders influenced the experimentation”. This
can support both in developing and refining fresh knowledge about the current forms
of public participation in STI policymaking and beyond, as expected within the RRI
frame. However, it is worth noticing that a case study is not aimed at exploring
an entire organisation. Rather, the analytical gaze focalised on particular issues, by
framing the specific RLE as the unit of analysis. This approach allows to understand
the complexity of the RLE, by carefully designing and implementing what was
called “the self-narration guidelines’ (see Sect. 4). This tool enables the production
and consistent organisation of the experiential knowledge shaped by the different
kinds of practitioners engaged within the concerned RLE, e.g. designers, science
communicators, engineers, students, patients and lay people in general. By means
of the self-narration guidelines it was aimed at generating “thick description” [2] of
what is going on within the experimentation. This work can be considered primarily
as an observation activity of ordinary practice occurring in a specific setting. More
critically, it is a reflexive activity oriented at producing a thorough account about
the multiverse co-creation activities, thus to make sense of local meaning and local
knowledge, and relating them to the broader organisational, social, political and
economic context. This is provided by the fact that this self-narration casework is
based on the direct participation of the authors in the real-time experimentation,
spending extended time on site, personally organising co-creation activities of the
case, reflecting and revising the descriptions of what is going on. Therefore, it is an
analytical and reflexive effort aimed at understanding what is important about the
specific experimentation within its own environment, which is peculiar and different
for each case. The goal set by the self-narration guidelines is not to describe data as
they occur during the RLEs; but to produce a detailed emic account able to provide
actionable and analytical insights about how the co-creation experimentation took
place, in its different phases, such as the definition of the challenge to be addressed
and the process of designing the solutions.
As it will clearly emerge in the next section, in designing the self-narration guide-
lines specific attention was paid to the mutual engagement between the situated
and specific practices for conduction the RLE, and the broad economic, political and
social contexts. As a consequence, practitioners were asked to clarify regulatory land-
scapes and social values and beliefs that entered as a relevant dimension in the course
of the experimentation. It is worth noticing that this strategy engendered complex
relationships. Indeed, the self-narration guidelines pull attention both to the situated
ordinary practices and experience of the practitioners and stakeholders engaged in
the RLE and also to the broad large socio-political and regulatory contexts in which
each experimentation is located. In this way, self-narration orients to complexities
connecting ordinary practices of co-creation occurring in specific settings of interac-
tion to some more broad concerns related to the regulatory and societal environments.
28 S. Crabu et al.
Thus, in this approach the self-narration guidelines enabled the consideration of the
case study both as a process of learning about the specific RLT and the product of the
learning produced in SISCODE. Under the aegis of this methodological approach
firstly the RLEs are considered as a bounded system that allows to capture specificities
at stake in STI co-creation around certain societal challenges developed according
to the RRI. Furthermore, the self-narration guidelines work as an “instrumental case
study”, aimed at highlighting the specific methodological choices, the tools mobilised
in the experimentation, and its interpretations in relation to the specific context in
which the RTE has been performed.
Finally, in the last chapter the 10 case studies will be analysed as a whole, or
as a “collective case study” [3] in order to develop a comparative investigation that
can lead to a better understanding of co-creation processes in relation to the STI
policymaking. This strategy offers an in-depth and comprehensive understanding of
co-creation in Europe, and across different STI domains (such as health, ICT and
environmental issues) as a bottom-up and design-led phenomenon together with its
corresponding suitable framework conditions. In this way it is aimed to analyse and
compare the outcome and condition of the RLEs under scrutiny, thus to assess the
result of the impact of co-creation in STI policymaking in relation to the RRI frame.
In doing so, the results of the comparative analysis (Chap. 14) will provide insights
on suitable strategies for coping with the limit of the current implementation of co-
creation in STI policy. Therefore, the comparative analysis is carried out according
to the following dimensions:
i. phases of the engagement process they support (i.e. research, Conceptualisa-
tion, development, prototyping and testing, assessment);
ii. expected output (i.e. opinions, feedbacks, ideas, product, and service);
iii. sectors of application (i.e. private, public, and third sector);
iv. typology of innovation (i.e. technological, social, scientific, and business).
Overall, innovative knowledge is offered on what works and what does not work
to boost the operationalisation of RRI through co-creation.
The reasoning that follows stems from the awareness that the RRI field reports a
general lack of a learning framework aimed at supporting the validation and repli-
cation of virtuous mechanisms of co-creation for RRI. In such a context, gaining
understanding on how to cope with constraints and barriers that frequently come
about along the process constitutes relevant knowledge that can contribute to the
successful result of other initiatives.
As stated in the previous paragraph, the basic concept of creating guidelines is
based both on the concept of having the participants of the RLE themselves narrating
the cases, as well as aligning different pilots in terms of typology of organisation,
domains and addressed challenge, thus to make them comparable to some extent.
Framing Real-Life Experimentations as Case Studies 29
Moreover, introducing a unique format shared among the actors engaged in the RLEs
paves the way for mutual understanding, contributing in building useful knowledge
and consistent narrations about the processes of experimenting.
Exploiting their extensive knowledge of the process, the guidelines are meant to
encourage those who compile them—namely the team involved in the co-creation
within the labs—to describe their experience as a case considering all fundamental
aspects while self-reflecting during the writing.
Given these premises, the objective of asking the team of each RLEs to represent
their experimentation through the practice of self-narrations built upon the same
guidelines is twofold.
At first, the pilots should have the possibility to narrate their co-creation journey
themselves as protagonists of the process, without too much influence of third parties
but providing a direction on the desired outcome. This has not only the scope to create
a purely first-hand report from the people being directly involved in the experimen-
tation, but also stimulate self-reflection during the writing activity itself. As a matter
of fact, the reflective activity is valued that reaches across the process of writing as a
moment of fundamental learning per se. On the other hand, providing guidelines as
a general layout with key points and questions as an orientation is a way for aligning
the very diverse pilots in a similar form, making their process and experiences to
some extent comparable to each other. Notwithstanding their diverse background and
context, and the fact that each lab focused on different challenges/experimentations,
providing them with the same basic structure to follow was key for opening up
comparison and critical analysis, nurturing a discussion that goes beyond the singular
cases.
Therefore, the guidelines are the result of a methodological process applied to
gather information on some aspects fundamental for the experimentation.
In the following the layout is reported as an index, anticipating that each part will
be laid out later on sharing the rationale on their ground.
3. Challenge.
4. The co-creation process of the envisioned solution.
In addition to this index as a basic guideline, every section unpacks into key points
referring to the desired content and contains a few questions aimed at triggering a
detailed and in-depth description of the experimentation, while further stimulating
reflection during the writing.
For example, in the final chapter on conclusive reflections, one of the questions
had been “Did you come across some unexpected opportunities that you weren’t
aware of?” to invite the pilots to a broader reflection on alternatives and opportunities
identified during the process.
The logic of the layout roughly follows the general co-creation journey that each
lab underwent during the experimentation process (see Chap. 2), hence starting
from the analysis of the context to the phase of developing and prototyping of the
solution. As previously mentioned, the layout is directed towards the collection of
specific information related to the main dimensions explored, namely the implemen-
tation of RRI in practice, the exploration of capacity building through co-design
and prototyping as an approach to transform ideas into implementable solutions.
Such dimensions and their enquiry were also carefully inspected during the desk
research conducted in the first year of the SISCODE project, and consisting in an
extensive literature review and an analysis of existing co-creation cases across Europe
(n:138). This preliminary study grasped the potential of co-creation approaches, RRI
practices and policies, and their cross-fertilisation to inform the experimentation on
the dynamics and outcomes that spurred form of integrating society in science and
innovation in a long-term perspective.
As a matter of fact, while RLEs benefited from the investigation of the state of the
art regarding practices on co-creation in contexts, as well as from the knowledge base
generated in such an enquiry to enrich their processes [4–6], the hereby presented
guidelines leaned on such scholarship for defining the dimensions to specifically vet
through its self-narrative approach.
Considering the overall objective of delivering insights into the use of collabora-
tive approaches for RRI and policymaking, the analysis of RLEs as case studies needs
to keep in mind that a successful implementation of co-creation strongly depends on
the interaction with the context [7]. Such interaction has a high degree of complexity,
since it is characterised by multilayered social dimensions on various levels. Grasping
its logics is primary for a more precise understanding of the dynamics triggered in the
ecosystem, as well as their opportunities and barriers [8, 9]. These can be attributed to
three levels related to as many scales. The macro-level identifies a “process of change
in the social structure of a society in its constitutive institutions, cultural patterns,
associated social actions and conscious awareness” [10]. The meso-level refers to
the intermediate structures as interactions with organisations and alliances. Finally,
the micro-level covers the individual scale of the person, its needs and role-conflicts,
Framing Real-Life Experimentations as Case Studies 31
and it allows to understand “how stakeholders and their everyday practices interact
with environmental factors” [4].
To gain such an accurate knowledge, the guidelines pose specific attention to
the exploration of the context of dependency, the way in which stakeholders are
involved, the co-creation practices operated, and the transformations triggered, from
the dimension of the team to at an organisational scale.
Table 1 unpacks the question starting from the overall goals of the experimentation,
to their sub-elements, up to the link to the dimensions explored.
Context dependency
Context and its specificities constitute a structural factor to consider when dealing
with co-creation and RRI, since it reflects established cultures, mindsets, practices,
and policies characterising the specific environment [11]. Since co-creation practices
take place in contexts as ecosystems that contain actors with their specificities and
inter-dependencies, their understanding can highly impact the success of an initia-
tive. Therefore, introducing this dimension is a way for asking labs to describe and
reflect on the context where the experimentation is taking place. Taking this into high
consideration means gaining understanding about the networks and partnerships the
initiating body upholds, as well as about local culture, structures and policies. As
its importance is meant to instruct the self-narrative of the labs, so it also exert its
influence in terms of tools. When creating the toolbox (see Chap. 2), the recognised
presence of extremely diverse contexts led to the need for modular and customisable
tools and activities. The inherent heterogeneity and diversification of contexts had
been identified as one of the barriers to the implementation of RRI. In consequence,
several tools were inserted in the toolbox aiming at encouraging to explore the influ-
ence of this dimension, valuing the surrounding context specifically relevant and its
investigation in the policy context. In parallel, specific attention is drawn on how
tools and methodologies are adopted individually by each lab in relation to the envi-
ronment, as well as differences and similarities in regard to barriers and opportunities
identified in diverse contexts.
Stakeholder involvement
The engagement and constant relationship with concerned actors is crucial both in co-
design and RRI. Considering the relationship between the context where the problem
is situated and the network that will co-create the solution is central [12–14]. Espe-
cially in co-creation processes, the interaction between people with different cultures,
backgrounds and forms of knowledge within a frame of collaboration enables the
opportunity for both conflict and a learning process where knowledge is shared
among peers. Knowledge and expertise lies among different stakeholders, and their
involvement enables them to grasp complementary and critical insights. Therefore, it
becomes fundamental to identify the various stakeholders groups and local actors to
be actively involved throughout the entire process. Being it simple user experience,
social knowledge or ‘expert’ technical knowledge, the benefits from engaging the
public goes beyond the verification of hypothesis. Relevant advice, then, regards the
possibility to extract both behavioral schemes and best practices from their various
domains of knowledge. Public participation is a way to recognise and value their
motivation, needs and behaviors, as well as a way to develop context-based solutions
[7].
Moreover, recognising that policymakers often do not value social knowledge as
equal or valuable as ‘expert’ technical knowledge [7], the experimentation specifi-
cally focused on the inclusion of this group of stakeholders. Investigating possible
interplays and interactions by involving policymakers along the entire co-creation
becomes a way to better frame the context of STI policymaking in particular as one
of the core objectives of the study.
Specific aspects to be explored in the analysis are the level of engagement (active
or passive), the constancy throughout the various phases and their overall role.
Co-creation practices
Co-creation as the way to operationalise RRI in this experimentation is inspected
under various aspects. On one hand, its general efficiency and efficacy in RRI contexts
is to be explored together with the potential need to be adapted and modified to
entirely satisfy the needs for its application in an RRI context.
Aspects to consider in this dimension are its changeableness and potential to
be modified for specific contexts and situations, and how this variability can be
communicated minimizing the risk of being too broad and open hindering the actual
adoption. Finding this balance is specifically important for an effective introduction of
co-creation. Here it is particularly relevant to reason about the risks that come across
skepticism and resistance, especially in fields with very different current practices
like policymaking. Ways to deal with this resistance are to be investigated as well.
Framing Real-Life Experimentations as Case Studies 33
Addressing how such aspects have been tackled by going through a process of self-
narration is a way to encourage labs to gain further awareness about their learning,
turning them into shareable knowledge.
Particular attention is drawn to the phase of prototyping as the transition from
sheer ideas to potential implementable solutions [15]. This is a particularly crucial
point to be investigated to evaluate the potential of the design approach to bridge the
gap identified in RRI of moving towards real implementation [16].
Examples of realities where new visions and processes of co-design aimed at actively
involving stakeholders in the co-creation of solutions and favourable policies and
frameworks are flourishing across Europe in innovation labs exploring citizen science
like policy labs, Living Labs, Fab Labs or Science Centers and Museums. Within
this context, the experimentation has been implemented in three main domains, that
of Fab Labs (n:3), Living Labs (n:3), and Science Centres and Museums (n:4).
Recognising that the range of practices depends on the several variables of the
complex landscape where co-creation and design take place, innovation labs come to
the fore for being spaces where design-led practices are translated into implementable
solutions. In particular, they emerge as characterised by a variety of approaches
and tools not only adopted but often further developed to meet their needs and
34 S. Crabu et al.
References
1. Yin RK (1984) Case study research: design and methods. Sage, Beverly Hills, CA
2. Geertz C (1973) The interpretation of cultures: selected essays. Basic Books, New York, NY
3. Stake RE (1994) Qualitative case studies. In: Denzin NK, Lincoln L (eds) Handbook of
qualitative research. Sage, London, pp. 443–466
4. Eckhardt J, Kaletka C, Klimek T (2019) SISCODE knowledge base. SISCODE deliv-
erable D2.1, https://ec.europa.eu/research/participants/documents/downloadPublic?docume
ntIds=080166e5c1fca367&appId=PPGMS, last accessed 2021/01/21
5. Kaletka C, Eckhardt J, Krüger D (2018) Theoretical framework and tools for understanding co-
creation in contexts. SISCODE deliverable D1.3. https://ec.europa.eu/research/participants/doc
uments/downloadPublic?documentIds=080166e5bed185fb&appId=PPGMS. Last accessed
2021/01/21
6. Smallman M, Patel T (2018) RRI research landscape. SISCODE deliverable D1.1. https://
ec.europa.eu/research/participants/documents/downloadPublic?documentIds=080166e5bed1
7e30&appId=PPGMS. Last accessed 2021/03/02
7. Rizzo F, Deserti A, Crabu S, Smallman M, Hjort J, Hansen SJ, Menichinelli M (2018)
Co-creation in RRI practices and STI policies SISCODE deliverable D1.2. https://ec.eur
opa.eu/research/participants/documents/downloadPublic?documentIds=080166e5bedc3a0d&
appId=PPGMS. Last accessed 2020/11/21
8. Domanski D, Howaldt J, Kaletka C (2020) A comprehensive concept of social innovation
and its implications for the local context—on the growing importance of social innovation
ecosystems and infrastructures. Eur Plan Stud 28:454–474
9. Kaletka C, Markmann M, Pelka B (2017) Peeling the onion. An exploration of the layers
of social innovation ecosystems. Modelling a context sensitive perspective on driving and
hindering factors for social innovation. Eur Public Soc Innov Rev 1(2)
10. Zapf W (2003) Sozialer Wandel. In: Schäfers B (ed) Grundbegriffe der Soziologie. Leske +
Budrich, Opladen, pp 427–433
11. Howaldt J, Schwarz M (2010) Social innovation: concepts, research fields and international
trends. Sozialforschungsstelle, Dortmund
12. Deserti A, Rizzo F (2014) Design and organisational change in the public sector. Des Manag
J 9:85–97
13. Deserti A, Rizzo F (2020) Context dependency of social innovation: in search of new
sustainability models. Eur Plan Stud 28:864–880
14. Manzini E, Rizzo F (2011) Small projects/large changes: participatory design as an open
participated process. CoDesign 7:199–215
15. Blomkvist J, Holmlid S (2011) Existing prototyping perspectives: considerations for service
design. Nordes 4
16. von Schomberg R (2013) A vision of responsible research and innovation. In: Owen R, Bessant
J, Heintz M (eds) Responsible innovation. Wiley, Chichester, pp 51–74
Framing Real-Life Experimentations as Case Studies 35
17. Junginger S, Sangiorgi D (2009) Service design and organisational change. Bridging the gap
between rigour and relevance. In: International association of societies of design research.
KOR, pp 4339–4348
Open Access This chapter is licensed under the terms of the Creative Commons Attribution 4.0
International License (http://creativecommons.org/licenses/by/4.0/), which permits use, sharing,
adaptation, distribution and reproduction in any medium or format, as long as you give appropriate
credit to the original author(s) and the source, provide a link to the Creative Commons license and
indicate if changes were made.
The images or other third party material in this chapter are included in the chapter’s Creative
Commons license, unless indicated otherwise in a credit line to the material. If material is not
included in the chapter’s Creative Commons license and your intended use is not permitted by
statutory regulation or exceeds the permitted use, you will need to obtain permission directly from
the copyright holder.
FabLab Barcelona—Co-design With
Food Surplus: Better Redistributing,
Upcycling and Composting
The chapter analyses a co-designed project in the food value chain. Looking at how
to identify and stimulate new synergies among the local community in order to co-
develop educational, logistic and environmental supports for better redistributing,
upcycling and composting food locally, it critically presents the case of a symbiotic
system for food surplus and bio waste valorisation at a neighbourhood scale.
1 Introduction
This practice has been built along the years thanks to European projects especially
like Making Sense,1 DDMP,2 ISCAPE3 [6, 14, 16].
The co-creation journey in SISCODE started with the wish of creating a play-
ground for atterizing the Fab City vision [5] into the locality of Barcelona, in
the creative neighbourhood of Poblenou. Since 2019, the team explored how
makerspaces such as fablabs can foster local transformations guided by circular
community and distributed manufacturing principles. After a first contextual analysis,
the local team could emphasise the importance of food and plastic waste in Catalunya
and discover new design practices emerging from new bioeconomy trends [8]. They
opted to address the issue of food waste creating synergies with the maker ecosystem,
food stakeholders and organisations of civil society in the area.
Cycles of collective activities, individual coaching and access to infrastructure
were proposed by the lab to support an emergent community group to learn, nest and
co-produce new design practices with food waste. Named Remix El Barrio, is now
defined as a collective of designers who propose projects with food leftovers using
artisan techniques and digital manufacturing to foster circular transformations in
Poblenou.
Catalonia region and the city of Barcelona are the cradle of the Fab City network
and many innovative practices related to bottom-up approaches, participative policy
design processes and citizen-led platform like SmartCitizen, SuperBarrio and
DECIDIM4 [4]. As many cities and regions, they have also initiated the develop-
ment of circular economy action plans [18]. The climate action (from 2018 to 2030)
is highlighting actions for responsible consumption, zero waste and food sovereignty
and dedicating a specific part for the design of new training programs in the circular
economy [2]. Beyond that, they have been really active in the food-chain value trans-
formation especially with the program of the World Capital of Sustainable Food
2021. Concerning food waste, an important and innovative law [1] has been signed
in 2020 and a dynamic network of stakeholders is now operationalising the strategy
with promising changes to accelerate a better valorisation of food cycles in territories.
When zooming in the territorial distribution, the crucial role played by the neigh-
borhoods (aka barrio) in reconnecting people’s intentions and communities to public
institutions becomes visible [15]. The city originally introduced a plan for creating
self-sufficient neighbourhoods and relevant solutions to empower citizens and face
social struggles.
1 http://making-sense.eu/.
2 https://distributeddesign.eu/.
3 https://iscapeproject.eu/.
4 https://www.decidim.barcelona/ and http://superbarrio.iaac.net/.
FabLab Barcelona—Co-design With Food Surplus: Better … 39
Challenge
The rise of material flows due to linear supply chain models is critical in urban context.
Plastic production and related pollution are no longer viable for sustaining the biodi-
versity while food waste represents one third of the food present in the supply chain
[13]. Waste Management strategies, circular initiatives and new design practices for
reducing or designing with food waste are recently seen as great opportunities to
better close the loop of systems and create materials from alternative sources that
potentially reduce the environmental impact of more conventional materials. This
will depend on the fabrication processes and local realities of production and uses.
Thus, there is an interest in developing local communities that explore and sustain
this new form of craft (neocraft) and manufacturing in a co-creative and responsible
way.
The SISCODE journey of IAAC|Fab Lab Barcelona explores the following
challenge with an intervention in the neighborhood of Poblenou:
How could co-creation foster the development of innovative ecosystems by
crafting and micro-fabricating with food surplus and waste?
Context analysis
The journey started by analysing the local context and identifying the policies and
local ecosystem relating to circular economy, social innovation and urban develop-
ment. After conducting desk research, participating in 5 public events, conducting 35
interviews, the team gathered a common base of knowledge and future interven-
tions. This preliminary grounding resulted in three outputs: an illustrated timeline
of initiative’s interviewees, a patchwork of the neighbourhood diversity and a stake-
holder mapping based on different models of food value chains and food waste
hierarchies.
Problem framing
To better frame the challenge, the local team has organised an original event to share
the first bases of knowledge to a real group of stakeholders of the neighborhood
and focus on the effective needs and motivations highlighted by thems. In this first
co-creation workshop named “Synergy Soup” (“Sopa de Sinergias”), invited stake-
holders took part in creative activities while preparing and eating a soup made with
local collected food ingredients. The organisers could collect and discuss 58 needs,
40 M. Real et al.
Envisioning solutions
To better envision the future solutions while keeping on rising community engage-
ment, the team has organised a series of five 3-h-events that took place in different
places of the neighborhood, between the 28th May and 28th June 2019 and that
were communicating in a same flyer diffused both online and off-line in restaurants
and community places:“¡Haz Comunidad!” (28.05.19), Practicing making (8.06. +
11.06.19), Eco-design and future narratives (18.06.19), convivial agora (28.06.2019).
Those events ranged from ideation sessions with customised tools (like 6Ws,
backcasting value opportunity mapping, idea cards, eco-design and scenario building
convivial design methods) to learning-by-doing experiences on digital fabrication
tools and biomaterial design.
The participants had the opportunities to refine concept proposals, network
with other stakeholders and get introduced crafting new materials using different
processes.
The events strenghtened connections and enabled the rise of a local symbiotic
system model representing each stakeholder with food waste project solutions at the
neighbourhood scale. Fructifying from the discussions, the core team could integrate
a layer of community services needed to support the development of such systems,
consisting in new infrastructures for synergy stimulation, shared learning and design,
production and logistics.
The workshop on biomaterial organized by Fabtextiles and based on past
researches from the Fabricademy network and aimed at exploring the potential of
material innovation from food waste raised a particular attention among the stake-
holders that clearly demonstrate an interest in exploring further techniques and social
experiences to scale it at the neighborhood scale.
the exploration of products based from locally collected eggshells and an awareness
campaign endorsing food waste valorisation initiatives. All projects ran in parallel
and ended with an open event to showcase the results and ideate on future actions.
In the second loop, the team co-developed and facilitated an incubation
programme about circular systems from food waste and surplus. Through an open
cal for ideas, the extended co-creation team selected 13 projects, and invited them to
start the incubation programme and engage through an agreement with the Fab Lab
offering material provision, access to infrastructure, a shared online access, weekly
collective session and individual coaching.
With the pandemic context, the program has been extended. It was beneficial both
for the team and the participants who could reinforce their cooperation, better finalise
their projects and go deeper in the definition of contents and external interventions.
It allowed the creation of a series of online events “Remix in conversation”, the
implementation of individual feedback assessment. The programme ended with a
final intervention: the co-design of an exhibition aiming at showcasing their projects
and campaign in the barrio to activate new bonds and more awareness about food-
waste-material making. More than 400 people, from newbies to gurus of design,
from neighbors to policymakers visited the exhibition which took place in the Leka
restaurant [26] following the barrier gestures and necessary restrictions imposed by
COVID-19.
Finally, the team has created a policy brief at the end of the project in the format
of a manifiesto to communicate the recommendations of the collective Remix El
Barrio for the design of future policies on scaling circular ecosystem crafting and
micro-fabricating with food waste. This document has been transmitted to local and
european stakeholders via direct mailing, catalogue online diffusion and diffusion in
social media.
Remix El Barrio is now a collective of designers who propose projects with food
leftovers using artisan techniques and digital manufacturing. They collaborate with
agents from the Poblenou neighborhood to foster a more local and circular ecosystem.
9 main projects were developed: Kofi developed proposed to make paper and pack-
aging from coffee waste; Naifactory and En(des)uso is creating lamps, chairs and
pots from olive pits, eggshells, mate; Squeeze the Orange has designed an entire
jacket made with orange peels; Colores is creating natural dyeing from avocado pits;
Dulce de Piel is designing soap from used oils; Look Ma No Hand and Circular Gos
are cooking snacks respectively for neighbors and dogs from restaurant leftovers.
Remix El Barrio is more than the sum of individual projects mentorised by the Fab
Lab. Members are united around the values of local cooperation, solidarity, new form
of crafts and circularity in Barcelona. They are supporting each other, campaigning
together and co-producing a set of new experiences.
Beyond two research publications [19, 22], three main outputs were recently
co-created: the design of exhibitions and its catalogues in two languages,5 the devel-
opment of video tutorials6 and the co-elaboration of Gitbook7 [3, 23, 24]. The initia-
tive were awarded as Grand Prize for Innovative Collaboration by the Starts Prize
2021 [28].
The exhibition “Remix El Barrio—Co-design of biomaterials from food leftovers
in Poblenou” first took place from 14.10.2019 to 23.10.2020 in the open source
Restaurant LEKA [26]. It contains the nine projects accompanied by other artefacts
of the SISCODE co-creation journey, a special creation from the Fabricademy, locally
crafted labels and posters. The exhibition benefit from the visibility of the Fab City
Summit,8 the Poblenou Urban District open day/night,9 the Foodture event10 and
the local FOOD SHIFT pilot kick-off11 [7, 11, 12, 20]. The exhibition has been
5 https://issuu.com/iaac/docs/remix_el_barrio_catalogo_en__1__compressed.
6 https://www.youtube.com/playlist?list=PL33KKs9g8Y1K4MJGAUHpMZn-wMcbOVhnV.
7 https://flbcn.gitbook.io/remix-el-barrio/.
8 https://fablabbcn.org/calendar/fabcitysummit2020.
9 https://www.poblenouurbandistrict.com/es/category/poblenou-urban-district/podn12h/.
10 http://www.foodture.barcelona/.
11 https://foodshift2030.eu/labs/food-tech-3-0-lab/.
FabLab Barcelona—Co-design With Food Surplus: Better … 43
replicated from March to May 2021 in the design hub of Barcelona in collaboration
with Materfad [17] and the attendance of more 1000 visitors.
In times of COVID-19, online tutorials appeared as a relevant media to transmit
practical hands-on knowledge. Fab Lab Barcelona Communication’s team has
collaborated with the team of Remix El Barrio to shoot and edit a set of 9 trial
videos reviewing biomaterial recipes step by step from preparation, cooking and
use.
The book describes the narratives of the co-creation journey, presents the 9 key
design projects and associated educational materials such as a map of interactions
with business models and emergent future stories, presents a list of tips, tools, recipes,
courses, and protocols to better develop educational and incubation programs.
The team of IAAC|Fab Lab Barcelona experienced new learnings on co-creation
and became more familiar with the respective processes and competences needed
to apply it in a more structured way for long term projects. The co-creation lab
has made explicit and challenged ongoing practices about stakeholder engagement,
design processes, lab management, communication, policy context analysis.
Internally, the co-creation lab has contributed to the structuration of a circular
community expertise and the creation of knowledge crossing the strategic areas of
productive cities and Material and Textiles. It occured at the same time that many
organisational changes in Fab Lab Barcelona. The core team members could learn
about the agile environment and benefit of time to reflect on those practices dialoguing
with SISCODE partners.
In terms of stakeholder engagement, it can be said that Remix El Barrio engaged
with a dense network of stakeholders from local to global community. It is interesting
to highlight the position of the lab as an interface between the members of the collec-
tive, the local community partners and the distributed networks, allowing synergy
making, knowledge and technological infrastructure sharing and project incubation.
The stakeholder management process is echoing with ongoing models and practices
developed within the distributed design communities while really giving value to the
importance of “real-time” situated supports, interaction and attitudes.
Beyond SISCODE, the team is now offering a panel of approaches not only to
integrate circular principles and projects in existing global Fab Lab academies, but
also to sustain circular community engagement locally and provide service support
at the city scale destined to policymakers, makerspaces, civil society, industrials.
As an example, it can be mentioned the Pop Machina Circular Maker Academy,12
the development of new Fab City Hub open to public, new local collaborations
about biomaterial like Remix the School,13 new training, incubation and acceler-
ation programs elaborated through EU projects (FoodShift, Centrinno, Shemakes)
[21, 25, 27].
12 https://fablabbcn.org/projects/pop-machina.
13 https://fablabbcn.org/projects/remix-the-school.
44 M. Real et al.
This co-creation journey was a rich learning journey for the participants who could
have the chance to experience the benefit of research-action, distributing their time
between local co-creation management, activity design and reflective moments with
the SISCODE consortium.
The co-creation process also conducted the project members to envision and
test a set of indicators to monitor circular community projects emphasising the
importance of demonstrating the changes of material flows, being transparent about
the state of environmental impact analysis, commenting the learning curves and
cross-pollination of knowledge between members, showing the effective interactions
between stakeholders and expliciting honestly the capacity of the lab infrastructure
to respond to the local needs.
The team entered into the intimacy of the co-creation processes and could have
faced many complex situations. Some lessons learnt from this particular case could
be noted:
• Co-creation is about creating safe and accessible learning spaces to ensure people
have trust in themself, rising autonomy, regardless of their profiles or expertise,
while connecting them with ideas and realities, proposing innovative forms of
dialoguing with uncertain futures.
• Facilitating co-creation in Labs come with many soft skills to acquire and could
benefit from various profiles such as the “gurus”, technical experts passionate
about making, systemic designers acting as interfaces between people, design
artefacts and new policies and community managers that have a natural sense of
connecting with people embedded in the local territory.
• Co-creation processes are value-centred. The Remix collective all shares the
common motivation to create positive changes, rethinking how to better co-
create “commons” through knowledge cross-pollination and learning by doing
philosophy, and caring, by being curious and caring about others.
Co-creation is about dealing with creativity, uncertainties and tensions. Constant
efforts are being done to reframe the action, maintain the cohesion, dialoguing about
potential doubts of participants. Pollinating co-creation processes such as the ones
initiated through the Siscode project (letting open spaces for expressing common
aspirations and concerns has a strong role in better engaging with citizens and over-
coming tensions present in territorial dynamics.
References
“Harpton, Radnor,
October 12th, 1858.
“My dear Panizzi,
I received your letter before Lord John went on to
Liverpool, and had some conversation with him on the subject of
it.
There are, as it seems to me, two questions respecting the
enlargement of the British Museum. The first may be called the
legal question, which is raised by Sir Philip Egerton and others—
viz., whether Sir Hans Sloane made it a question of his gift that all
his collections should be kept in one building, or whether, in
dealing with these collections, there is a ‘will of the founder,’ which
the legislature is bound to respect, and which is to be a law for all
succeeding generations, whatever additions the different branches
of the Museum may receive or require. If this view is to prevail, it
is clear that we are prevented from even entertaining any plan for
the division of the collections, whatever its intrinsic advantages
may be. But if this restriction upon the operations of the present
generation is not admitted to exist, then we come to the second
question—whether it is more expedient to enlarge the Museum by
adding to the present building, or by detaching some branches of
it, and providing them with a fit repository elsewhere.
I do not pretend to have mastered the subject sufficiently to
have formed a confident opinion upon it; but so far as I am at
present informed, the inclination of my mind is to believe that the
Natural History branches would be provided for in a separate
building, and to a certain extent under a separate management.
At the same time, if the scientific men are to take up the
question as one of personal feeling and party struggle, and if the
cause of stuffed beasts is to be argued against that of antiques, as
if it was Whig against Tory, or Catholic against Protestant, I am
not prepared to say what are the advantages, if separation are
worth the strife and animosity, which its accomplishment would
create.
A private gentleman, in arranging his expenditure, may say—I
allot so much for my kitchen, so much for my cellar, so much for
the education of my children, so much for my garden, so much for
my shooting, hunting, &c., &c., and each of his servants must be
satisfied with what they get. But what sort of life would he lead,
and how long would he remain out of the Queen’s Bench, if his
gardeners wrote letters in the Times to complain that he starved
his garden, and that his hot-houses were in a disgraceful state; if
his governess persuaded Roebuck to bring the state of his
daughters’ education before the House, and if his huntsman
inserted articles in the Sporting Magazine in the style of Junius,
displaying the scandalous defects in the management of his
stables. Yet, with regard to luxuries, such as science and art, the
Nation is practically in the same condition as a private individual.
It must measure its expenditure by its means, and not, as in the
case of the army and navy, consider its necessities first and its
means afterwards. Yet the representative of each Department of
Science and Art insists on having the largest possible building, in
the best possible site, and each Department finds successively
supporters and champions in Parliament.
I have no wish to volunteer advice where it is not asked; if the
Government think they can settle the question themselves, I have
no wish to interfere. My only fear is that they may find it more
difficult, on coming to close quarters, than it appears at a
distance. If the Government refer it to the Trustees for their
opinion, I shall be quite ready to take part in any Committee
which may be appointed to consider and investigate the subject.
At present I don’t think the facts are well ascertained, nor do we
know what are the precise objects which we should seek to
obtain. I see, for example, a great difference between keeping a
great exhibition of stuffed animals, &c., for all the nursery-maids
and children to look at, and keeping a collection of Natural History
for the use of men of science—like the Anatomical Collection at
Surgeons’ Hall in Lincoln’s Inn Fields. I think that Lord John
concurs generally in the view that I have expressed, as to the
removal of the Natural History Collections.
There is much to be said in favour of the constitution of a
governing body like the Museum Trustees. A body of scientific
men might expect and demand too much; they would violate
Talleyrand’s caution about excess of zeal. On the other hand, it is
desirable to relieve the executive Government from direct
responsibility in such a matter.
Query—what is the oldest bilingual glossary of the Latin
language? What is the earliest vocabulary in which Latin is
explained by some other tongue? Is the earliest a Latin and Greek
(not Greek and Latin) glossary, or a Latin and Gothic glossary, or a
vocabulary in which Latin is rendered into the Lingua volgare? If
so, what is the date of the latter? I hope you will not think this an
unfair question to address to so distinguished a bibliotecario as
yourself.
Yours, &c., &c.,
G. C. Lewis.”
On the 8th of June, of the same year, again Mr. Newton wrote to
Panizzi;—
“You will rejoice to hear that along the Eastern Side of the
Mausoleum I found two more very fine slabs of frieze, one nearly
six feet long, with an Amazon on horseback, sitting with her face
to the tail, shooting at a foe behind her, after the Parthian fashion
—a most bold and vigorous design; the other, a combat on foot. It
is remarkable that these four slabs of frieze have been found in a
line on the Eastern Side. This makes me think they are all from
the hand of Scopas. Together they make up about 16 feet, which,
with the slabs now in the British Museum, will make up a total
length of about 80 feet. I hope you have secured the Genoa slab
at any price.
On the North Side, I have found the other half of the head of
the great horse. The bronze bit, in perfect preservation, was still in
his mouth! The nostrils are distended, much in the manner of
those in the horse’s head from the Car of Night in the Elgin-Room,
so that these two heads, the works of successive schools, will be
an interesting subject of comparison. Besides this, I have found a
face broken off from a colossal male head. I think this belongs to
the figure in the chariot. It seems to be an ideal portrait, not
unlike that of Alexander the Great on the coins of Lysimachus. It
represents a man, perhaps Mausolus himself, in the prime of life,
slightly bearded. It is in very fine condition, and is, altogether, the
finest head I have ever seen, particularly interesting, because it
seems to form the connecting link between the schools of Scopas
and that of Lysippus. I have still got a good deal of ground to dig
on the North Side, but the proprietors are very obstinate.
Yours ever sincerely,
C. T. Newton.”
Desire to Visit Naples; Pius IX; Ferdinand II; Revolution of 1848; Poerio and
Settembrini; ‘Giovine Italia;’ Gladstone’s Visit to Naples.
ebookball.com