2019FY9FEOfficeTechnologyDetailedSolutions
2019FY9FEOfficeTechnologyDetailedSolutions
OFFICE TECHNOLOGY
DETAILED SOLUTION
A. 1867. C. 1876.
B. 1967. D. 1976.
A. types documents.
B. maintains accounts books.
C. repairs and maintains the typewriter.
D. accurately transcribes verbal communications.
Source: https://www.ethw.org
A. mouse. C. keyboard.
B. monitor. D. computer.
A. Printer C. Speaker
B. Joystick D. Multimedia
A. A4. C. A6.
B. A3. D. A5.
A. Opera.
B. Mozilla Firefox.
C. Google Chrome.
D. Internet Explorer.
10. The internet icon shown on the right is
A. search.
B. account.
C. applications.
D. notifications.
12. The toolbar that enables the user to edit the selected text in
Microsoft Word is
A. Menu. C. Task.
B. Formatting. D. Standard.
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© MEHA, FY9FE 2019: OFFICE TECHNOLOGY.
4.
14. The key which is pressed before typing the words in the statement is
A. Ctrl. C. Home.
B. Caps lock. D. Insert.
A. Return. C. Home.
B. Backspace. D. Delete.
16. The home keys pressed by the right hand on the keyboard while
typing is
A. qwerty C. asdf
B. uiop D. jkl;
17. A student can move the cursor on the screen by using the mouse
or the
19. The office role that supports the provision of services is the
A. Other resources
B. Information
C. Equipment
D. People
Source: http://starprintings.com
Source: https://www.brianlemay.com
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© MEHA, FY9FE 2019: OFFICE TECHNOLOGY.
6.
25. The best way for a business to make visitors feel comfortable when
walking into the reception area is by
A. memorandum.
B. telephone.
C. report.
D. letter.
A. sender. C. decoder.
B. receiver. D. transmitter.
A. Messenger.
B. Telephone.
C. Internet.
D. Viber.
A. Email
B. Letter
C. Modem
D. Computer
List A List B
1. Secretary G A. Computer programs that find websites.
4. Search engines A D. Enables you to quickly find the right word with
similar meaning.
5. Email address J E. Shows where data can be entered.
QUESTION 2
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© MEHA, FY9FE 2019: OFFICE TECHNOLOGY.
8.
(b) Discuss one way an office worker can perform to the employer’s
expectation.
-Do what your boss says promptly and efficiently and demonstrate initiative
beyond this so that your boss does not have to guide you through everything.
-Wear appropriate office clothing and be an example of a well-organized person.
That will help make your boss's company attractive.
-Use Spellcheck ALWAYS!!! There's almost nothing worse than sending a
document out for public consumption full of spelling and grammar errors. It
makes you (and your company) look uneducated and careless.
Any for (3 marks)
(c) Refer to the Microsoft power point window below and answer the questions
that follow.
Source: http://dcpedestrian.com
(i) Explain how will you know the number of slides used in the
presentation.
PowerPoint allows you to access your taskbar without ending the
presentation. Locate and select the Slide Options button in the bottom-
left corner. (2 marks)
QUESTION 3
(a) State the purpose of Google search.
The purpose of Google Search is to search for text, data and images in
publicly accessible documents offered by web servers. (1 mark)
Source: http://www.google.com
The Google box will appear after typing text in the Google search.
The box is situated at the bottom of the page. (2 marks)
Source: http://www.theaustralian.com.au
Discuss one way in which the person can improve his sitting
position when using the computer.
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© MEHA, FY9FE 2019: OFFICE TECHNOLOGY.
10.
(e) Explain how the Typing Tutor program can assist students
taking Office Technology.
-Typing tutor is the process of writing or inputting text by pressing keys on the
computer keyboard, cell phone, or calculator. It can be distinguished from other
means of text input, such as handwriting and speech recognition. Text can be in
the form of letters, numbers and other symbols. ... This allows them to edit their
document without having to take their hands off. (2 marks)
QUESTION 4
(a) The picture below shows an office role that controls operations
connected with budgets.
Source: http://www.telegraph.co.uk
QUESTION 5
(a) Study the mode of communication shown below and answer
the questions that follow.
1 October 2019
The Manager
Paper Production Company
NAUSORI
Dear Sir
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© MEHA, FY9FE 2019: OFFICE TECHNOLOGY.
12.
(d) Study the illustration below and answer the question that follows.
Source: http://www.slideshare.net
QUESTION 1
Microsoft Power point presentation is the most commonly used form of visual
aids
Overhead projector are displayed on the overhead projector
Paper Hand-outs is too detailed and the audience will have full record of the
findings
White or blackboard is very useful to help explain the sequence of ideas or
routines
Flip Chart is a large pad of paper on a stand. It is very useful and flexible way
of recording information during presentation
Video (DVD or VHS) gives a chance to show stimulating visual information.
QUESTION 2
QUESTION 3 (5 marks)
QUESTION 4 (5 marks)
Practice using the features of your phone (transfer, hold, etc.) until you can use
them easily and confidently.
Have a pad of paper and pen near the phone ready to take notes.
Clear off a space around your phone so that you are not knocking things over when
you reach for the receiver.
Keep phone directories handy (Baylor and Waco and Online).
Hold a team meeting prior to business hours, or early in the day, to review any
new information that a caller may ask about or need to know.
Make sure you are in the communication loop. Ask members of your department to
let you know about any new information that a caller may inquire about, for
example: new promotions in Athletics, training opportunities, etc.
THE END
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