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Chap08

Chapter 8 discusses organizational culture as a system of shared meanings that distinguishes one organization from another, highlighting characteristics such as adaptability and integrity. It explores the functions of culture, its impact on employee behavior, and the importance of ethical and positive cultures in enhancing performance and satisfaction. Additionally, it addresses the challenges of maintaining culture and the methods for creating and sustaining a healthy organizational environment.

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3 views

Chap08

Chapter 8 discusses organizational culture as a system of shared meanings that distinguishes one organization from another, highlighting characteristics such as adaptability and integrity. It explores the functions of culture, its impact on employee behavior, and the importance of ethical and positive cultures in enhancing performance and satisfaction. Additionally, it addresses the challenges of maintaining culture and the methods for creating and sustaining a healthy organizational environment.

Uploaded by

mynguyen.31231022081
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Chapter 8

Organizational Culture
Learning Objectives

 Describe the common characteristics of


organizational culture
 Application of cultures
What Is Organizational Culture?

 Organizational culture is a system of shared


meaning held by an organization’s members
that distinguishes the organization from others.
 Adaptability.
 Detail orientation.
 Results/outcome orientation.
 People/customer orientation.
 Collaboration/team orientation.
 Integrity.
Culture Is a Descriptive Term

 How employees perceive the characteristics of


an organization, not whether they like those
characteristics
Do Organizations Have Uniform
Cultures?

 Dominant culture
 A culture that expresses the core values that are
shared by a majority of the organization’s members.
 Subcultures
 Minicultures within an organization, typically defined
by department designations and geographical
separation.
 Core values
 The primary or dominant values that are accepted
throughout the organization
Strong culture

 A culture in which the core values are intensely


held and widely shared.
What Do Cultures Do?

 The Functions of Culture


 Creating distinctions between organizations
 Conveying a sense of identity for organization
members
 Facilitating commitment to something larger than
individual self-interest.
 Enhancing the stability of the social system
 Guiding and shaping employees’ attitudes and
behavior.
Culture Creates Climate

 Organizational climate refers to the shared


perceptions that organizational members have
about their organization and work environment.
The Ethical Dimension of
Culture

 Ethical culture refers to the shared concept of


right and wrong behavior in the workplace that
reflects the true values of the organization and
shapes the ethical decision making of its
members.
1. Instrumental
2. Caring
3. Independence
4. Law and code
5. Rules
Culture and Sustainability

 Sustainability is the act of maintaining


organizational practices over a long period of
time because the tools or structures that
support them are not damaged by the
processes.
Culture and Innovation

 The most innovative companies are often


characterized by their open, unconventional,
collaborative, vision-driven, accelerating
cultures
Culture as an Asset
Culture as a Liability

 Institutionalization
 A condition that occurs when an organization takes
on a life of its own, apart from any of its members.
 Barriers to Change
 Barriers to Diversity
 Toxicity and Dysfunctions
 Barriers to Acquisitions and Mergers
Creating and Sustaining Culture

 Understand how a culture begins


 Keep a culture alive
 Selection
 Top Management
 Socialization
 A process that adapts employees to the organization’s culture
How Organizational Cultures
Form
How Employees Learn Culture

 Stories
 Rituals
 Symbols
 Language
Influencing an Organizational
Culture

 Developing an Ethical Culture


 Be a visible role model
 Communicate ethical expectations
 Provide ethical training
 Visibly reward ethical acts and punish unethical ones
 Provide protective mechanisms
 Developing a Positive Culture
 A culture that emphasizes building on employee
strengths, rewards more than punishes, and
emphasizes individual vitality and growth
How Organizational Cultures Have an Impact
on Employee Performance and Satisfaction

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