Chapter 1: Nature and Significance of Management

Types of Questions
Very Short Answer (1 Mark)

Define management. (Competency-based)

What is the primary objective of management? (Direct)

Short Answer (3 Marks)

Explain any two features of management. (Competency-based)

How does management help in achieving group goals? (Application-based)

Long Answer (5 Marks)

"Management is a science as well as an art." Discuss. (Theoretical)

Explain the importance of management in modern business. (Application-based)

Case Study (4 Marks)

A company is struggling to achieve its goals despite having resources. Suggest how
management can help. (Competency-based)

Chapter 2: Principles of Management

Types of Questions
Very Short Answer (1 Mark)

State any one principle of scientific management. (Direct)

What is meant by 'Unity of Command'? (Competency-based)

Short Answer (3 Marks)

Explain any two principles of Fayol. (Theoretical)

Differentiate between unity of command and unity of direction. (Application-based)

Long Answer (5 Marks)

Explain Taylor's principles of scientific management. (Theoretical)

Discuss the relevance of Fayol's principles in today’s business environment.

(Application-based)

Case Study (4 Marks)

A company is facing conflicts due to overlapping authority. Suggest how Fayol's

principles can help. (Competency-based)

Chapter 3: Business Environment

Types of Questions
Very Short Answer (1 Mark)

Define business environment. (Direct)

What is meant by 'Liberalisation'? (Competency-based)

Short Answer (3 Marks)

Explain any two features of the business environment. (Theoretical)

Differentiate between liberalisation and globalisation. (Application-based)

Long Answer (5 Marks)

Explain the impact of government policy changes on business and industry.

(Application-based)

Discuss the importance of understanding the business environment. (Theoretical)

Case Study (4 Marks)

A company is facing challenges due to changes in government policies. Suggest how

it can adapt. (Competency-based)

Chapter 4: Planning
Types of Questions
Very Short Answer (1 Mark)

Define planning. (Direct)

What is meant by 'Objective' in planning? (Competency-based)

Short Answer (3 Marks)

Explain any two limitations of planning. (Theoretical)

Differentiate between policy and strategy. (Application-based)

Long Answer (5 Marks)

Explain the steps involved in the planning process. (Theoretical)

"Planning leads to rigidity and reduces creativity." Do you agree? Justify.

(Application-based)

Case Study (4 Marks)

A company sets a goal to increase its market share by 10% in the next year.
Identify the type of plan and explain the steps it should follow. (Competency-
based)

Chapter 5: Organising
Types of Questions
Very Short Answer (1 Mark)

Define organising. (Direct)

What is meant by 'Delegation'? (Competency-based)

Short Answer (3 Marks)

Explain any two advantages of formal organisation. (Theoretical)

Differentiate between formal and informal organisation. (Application-based)

Long Answer (5 Marks)

Explain the steps involved in the process of organising. (Theoretical)

Describe the importance of decentralisation in an organisation. (Application-based)

Case Study (4 Marks)

A company has decided to decentralise its operations to improve efficiency. Discuss

the benefits it might derive from this decision. (Competency-based)

Chapter 6: Staffing
Types of Questions
Very Short Answer (1 Mark)

Define staffing. (Direct)

What is meant by 'Recruitment'? (Competency-based)

Short Answer (3 Marks)

Explain any two sources of recruitment. (Theoretical)

Differentiate between training and development. (Application-based)

Long Answer (5 Marks)

Explain the importance of staffing in an organisation. (Theoretical)

Discuss the steps involved in the staffing process. (Application-based)

Case Study (4 Marks)

A company is facing high employee turnover. Suggest how staffing functions can
help. (Competency-based)

Chapter 7: Directing
Types of Questions
Very Short Answer (1 Mark)

Define directing. (Direct)

What is meant by 'Motivation'? (Competency-based)

Short Answer (3 Marks)

Explain any two elements of directing. (Theoretical)

Differentiate between monetary and non-monetary incentives. (Application-based)

Long Answer (5 Marks)

Explain Maslow's hierarchy of needs theory. (Theoretical)

Discuss the importance of communication in directing. (Application-based)

Case Study (4 Marks)

A company is facing low employee morale. Suggest how motivation techniques can
help. (Competency-based)

Chapter 8: Controlling
Types of Questions
Very Short Answer (1 Mark)

Define controlling. (Direct)

What is meant by 'Deviation' in controlling? (Competency-based)

Short Answer (3 Marks)

Explain any two steps in the controlling process. (Theoretical)

Differentiate between budgetary and non-budgetary control techniques. (Application-

based)

Long Answer (5 Marks)

Explain the importance of controlling in an organisation. (Theoretical)

Discuss the relationship between planning and controlling. (Application-based)

Case Study (4 Marks)

A company is facing deviations in its production process. Suggest how controlling

can help. (Competency-based)

Chapter 9: Financial Management

Types of Questions
Very Short Answer (1 Mark)

Define financial management. (Direct)

What is meant by 'Capital Structure'? (Competency-based)

Short Answer (3 Marks)

Explain any two factors affecting capital structure. (Theoretical)

Differentiate between fixed and working capital. (Application-based)

Long Answer (5 Marks)

Explain the importance of financial planning. (Theoretical)

Discuss the factors affecting dividend decisions. (Application-based)

Case Study (4 Marks)

A company is facing liquidity issues. Suggest how financial management can help.
(Competency-based)

Chapter 10: Financial Markets

Types of Questions
Very Short Answer (1 Mark)

Define stock exchange. (Direct)

What is meant by 'Primary Market'? (Competency-based)

Short Answer (3 Marks)

Explain any two functions of the stock exchange. (Theoretical)

Differentiate between primary and secondary markets. (Application-based)

Long Answer (5 Marks)

Explain the role of financial markets in an economy. (Theoretical)

Discuss the importance of SEBI in regulating financial markets. (Application-based)

Case Study (4 Marks)

A company wants to raise capital through the stock market. Explain the process.
(Competency-based)

Chapter 11: Marketing Management

Types of Questions
Very Short Answer (1 Mark)

Define marketing. (Direct)

What is meant by 'Branding'? (Competency-based)

Short Answer (3 Marks)

Explain any two functions of marketing. (Theoretical)

Differentiate between advertising and personal selling. (Application-based)

Long Answer (5 Marks)

Explain the elements of the marketing mix. (Theoretical)

Discuss the importance of packaging in marketing. (Application-based)

Case Study (4 Marks)

A company is launching a new product. Suggest how it can use the marketing mix.
(Competency-based)

Chapter 12: Consumer Protection

Types of Questions
Very Short Answer (1 Mark)

Define consumer protection. (Direct)

What is meant by 'Consumer Rights'? (Competency-based)

Short Answer (3 Marks)

Explain any two consumer rights. (Theoretical)

Differentiate between consumer forums and consumer courts. (Application-based)

Long Answer (5 Marks)

Explain the importance of consumer protection. (Theoretical)

Discuss the role of NGOs in consumer protection. (Application-based)

Case Study (4 Marks)

A consumer is cheated by a company. Suggest how consumer protection laws can help.
(Competency-based)

Key Changes in 2023-2024 Pattern

Increased Focus on Case Studies: Each chapter now has at least one case study-based
question (4 marks).

Competency-Based Questions: More application-based and analytical questions are

included.

Balanced Weightage: Equal emphasis on theoretical and practical aspects.

For the latest sample papers and detailed question patterns, refer to the CBSE
official website or CBSE Academic resources.