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Dear Sir

The seller sold two laptops locally but the payments were held. After discussing with eBay support, the buyer returned the laptops but the refund was not processed. The seller followed up multiple times with eBay support but has not received confirmation that the refund went through to the buyer. The seller is looking for an update on the status of the refund process and when the buyer can expect to receive the refunded money.

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sam_4any1
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54 views

Dear Sir

The seller sold two laptops locally but the payments were held. After discussing with eBay support, the buyer returned the laptops but the refund was not processed. The seller followed up multiple times with eBay support but has not received confirmation that the refund went through to the buyer. The seller is looking for an update on the status of the refund process and when the buyer can expect to receive the refunded money.

Uploaded by

sam_4any1
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Dear sir, I have sold 2 (two) nos of laptop, and also shipped same day through local currier

(Hand to Hand) as like Local Pick up , Because shipping address is in same city as me. Buyers also confirm the delivery but still my remittance are in hold. Regarding this I have talked with ebay customer support & she told me that Hand to had delivery is not a paisa pay transaction so it will be return to buyer and after that you can take(laptops or money) from buyer, Reference no. for customer support assistance is 12632583234 and Based on suggestion given by customer support, I enquired with buyer but he replied hat there was no any return payment from ebay & he refused to return the leptops So How can I get Money or my laptops back I also sold one another leptop and he is not from my city, and I have to ship this leptop with in three days but because of above issue, I have doubt on ebay selling Kindly assist me for the same

Piyush K Hello, Welcome to eBay Live Help. My name is Piyush. How may I assist you today? khyatispatel hellow sir Piyush K Sorry, due to techinical error chat session got disconnected. khyatispatel I was talking with you since last 30 min khyatispatel but still you didnt assist me.... khyatispatel hellow sir khyatispatel pls respond Piyush K As i informed you that, to reactivate your paisapay account, i would suggest you to kindly contact your buyer and once your buyer's agree you contact us and as per your request

we will refund your buyer from paisapay and request your buyer's tp make a offline payment once they receive refunded amount from paisapay. khyatispatel pls give me the ref. no for today's assistance provided by you khyatispatel so I can talk with ebay inline with this referance khyatispatel if buyer agree wat buyer has to do Piyush K Sure khyatispatel one more thing wat about my last sold item khyatispatel whether I have to ship the laptop Piyush K If your buyer agree, you just need to contact to our customer support and mark a confirmation mail at [email protected] to process the refund to your buyer's from paisapay. Piyush K Once your buyer's receive the refunded amount request your buyer's to make a offline payment to you for the item. khyatispatel or I have to wait till my paisa pay reactivate khyatispatel one more help require sir from ur side what I have to do about my (third) last sold laptop, whether I have to ship the laptop or I have to wait till my paisa pay reactivate

Dear Sir/Madam, Good Evening, My self Khyati Patel & my Ebay ID is khyatispatel, Last week I have discussed with You (Ebay- Customer Support Executive) through chat regarding the remittance holding for two item which I sold, (Pay ID are 30869023087 & 30868972087) As suggested by customer support executive, I have discussed with buyer and he returned both the item and also I have sent a mail to [email protected] regarding returning the payment to buyer. After sending the mail once again I discussed with (Ebay- Customer Support Executive) through chat regarding the same by last week, Day before Yesterday also I have discussed with (Ebay- Customer Support Executive), she informed that they have started the initiation for refund process but still I didnt get any mail regarding returning the payment to buyer nor buyer has received money return.

Yesterday also I have discussed with (Ebay- Customer Support Executive), they informed that they will refund by tomorrow but still I didnt get any mail regarding returning the payment to buyer nor buyer has received money return. I want to know the status of that refund process and when buyer can get the refund.

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