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serve a narrow market by establishing a close contact with customers. MSME sector in India is highly
heterogeneous in terms of the size, variety of products & services, and levels of technology.
Keeping in view of the challenges, their diversified nature
and important role in manufacturing in India, the current
As per the Government of India definition
study on manufacturing MSMEs was undertaken with the Manufacturing MSMEs are categorized as
Micro, Small and Medium on the basis of the
aim to study emerging patterns in innovation. investments made in plant and machineries.
An enterprise having investment in plant and
2. Methodology machinery not exceeding Rs. 25 lakhs is
categorized as Micro enterprise, whereas an
A three page questionnaire containing questions on various enterprise having investment in plant and
aspects of innovation was sent to 2000 MSME units across machinery more than Rs. 25 lakhs and less
than Rs. 5 crores is categorized as Small
the country. Out of these 130 filled questionnaires were enterprise; and an enterprise having
received back and 118 questionnaires were found usable. investment in plant and machinery more than
Rs. 5 crores but less than Rs. 10 crores is
The data was analyzed using these 118 questionnaires. The categorized as Medium enterprise.
respondent firms were divided into more and less
innovative. The average number of new products introduced
during last three years by all the firms was calculated. The firms introducing higher number of new
products than this average were categorized as more innovative firms while firms introducing fewer
number of new products than this average were categorized as less innovative firms. Patterns emerging
from the analysis are shown in the following section.
3. Patterns emerging from the data
Most of the respondent firms belonged to Micro (42%) and Small (48%) category and most of these firms
are created by the owner (57%) and very few are inherited or acquired (Figure 1 and 2).
Most of the enterprises exist in the form of private limited (43%) or family run business (31%) followed by
proprietorship firms (15%) very few are public limited (5%) or a part of larger group (4%). Most of the
owners are undergraduate by qualification (33%) or 10th passed (27%) followed by post graduate and 12th
pass. In case of employees most of the workers in MSMEs are below graduate level or they are skilled
workers without formal training, there are very few graduate engineers. In case of micro enterprises there
are no graduate engineers (Figure 4, 5 & 6).
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Promoting Innovation in Indian MSMEs: Policy Perspectives
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Promoting Innovation in Indian MSMEs: Policy Perspectives
70
Average % of Workers
60
50
40
30
20
10
0
Skilled workers
Other graduate
Below graduate
workers-ITI certified
Graduate Engineer
Diploma Engineer
without formal
Qualification of
training
Attrition is maximum among contractual workers in case of micro enterprises. Micro and small
enterprises suffer more from attrition of regular workers as compared to medium enterprises (Figure 7).
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Promoting Innovation in Indian MSMEs: Policy Perspectives
40
30
20
10
0
Micro Small Medium Over all for
Enterprise Enterprise Enterprise MSME Sector
In terms of various channels of sales most of the sales happen through regular customers but it is not
contracted.
For finances (Working capital at inception) Micro and Small enterprises mostly rely upon their own
savings and immediate family friends, while medium enterprises rely mostly on banks. Venture capital
was found to play a negligible role (Table 1).
In terms of destination of sales, while Micro Enterprises sell their products mostly within
districts, small enterprises sell their products outside districts but within same state or province.
Only medium enterprises were found to sell their products outside states.
When observed for innovating activities most of MSMEs innovate in terms of efficient use of raw
material, followed by process improvement; new product development comes at number three;
this is followed by use of alternative raw material, substantial product modification, market
development/creation/expansion and minor product differentiation. So it can be said that new
product development is not the main focus for MSMEs (Table 2).
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Promoting Innovation in Indian MSMEs: Policy Perspectives
In terms of sources for innovation large domestic customers emerged as most important source of
innovation. This was followed by own initiative for quality improvement in terms of design,
transnational companies customer, other private firms, business association and public agency
(Table 2).
Most of the outputs of innovation activities results in quality parameter or benchmark which
mean MSMEs are mostly busy in improving their products and services by achieving some
quality parameter. It was observed that Micro enterprises are not behind small or medium
enterprises. (Figure 8)
Trade Secret
Know-How
New Product
Quality Parameter/ development has
Benchmark not been the main
focus for Indian
Patent
MSMEs and they
are mostly busy
Trademark in improving
their existing
Design products.
0 10 20 30 40 50 60 70 80
Number of Enterprises
Over all for MSME Sector Medium Enterprises
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Promoting Innovation in Indian MSMEs: Policy Perspectives
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Promoting Innovation in Indian MSMEs: Policy Perspectives
4. Barriers to Innovation
Personal interviews were conducted with Micro, Small and Medium entrepreneurs in various parts of the
country to get an in depth first hand perspective about the challenges faced by them in carrying out
innovations. It was observed that a large portion of their time is consumed in non-productive activities of
getting clearances from Government regulatory departments just to keep their enterprise operational#.
They get very little time to concentrate on the development of new or modified products. They shared their
experiences about poor infrastructure in Government offices, lack of adequate power supply, slow speed
and large downtime of computer servers. A job of 15 minutes sometimes takes the whole day as there is no
power backup in the Government department, so when current goes off, the computers are down and
whole office comes to a standstill.
As per their experience it is not easy to be and entrepreneur in India. Even in Mumbai which is considered
as financial capital of the country it takes 13 procedures and 30 days to start a business while in advanced
countries it takes average 4.8 procedures and 9.2 days to start a business. There are a vast number of other
formalities which are to be fulfilled before an entrepreneur can really start or to keep a business up and
#
running. Some of these are listed as below :
· Paying stamp duties online-5 days
· Filing incorporation documents online-5 days
# Times of India, 30.10.2014, p.1-In World Bank Report on 'ease of doing business' covering a period of June 2013 to May 2014,
India has been ranked 142nd in terms of 'ease of doing business' out of 189 countries. Rank-wise position of the India for
performing various business related activities-Getting a construction permit-184th rank; ease of starting a business-158th Rank;
getting Electricity connection -137th Rank; registering property-121st Rank.
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Promoting Innovation in Indian MSMEs: Policy Perspectives
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Promoting Innovation in Indian MSMEs: Policy Perspectives
· Manpower Issues
Recently the salary cap to avail Employees' State Insurance (ESI) facilities has been raised from Rs.
15000/- per month to Rs. 25,000 per month. This has increased the number of employees which will be
covered under ESI Scheme. This in turn will increase the burden on ESI infrastructure which is already
crumbling and also the burden on employers.
There are a huge number of laws dealing with manpower in MSMEs which have only increased corruption
and harassment of entrepreneurs at the hands of officials. E.g. there are over 44 central and 100 state labour
laws* like Industrial Dispute Act-1947, Contract Labour Act-1970, Factories Act-1948 and
Apprenticeship Act-1961 containing many archaic and obsolete provisions which need a relook and
overhauling. Being an entrepreneur one has to deal with numerous manpower issues like labour unions,
strikes, layoffs, work time restrictions for women etc. It is impossible for an entrepreneur to comply with
all the provisions laid down in labour laws. Various central agencies carry out approximately 1.75 lakh
*
inspections of MSMEs every year with inspectors having sweeping powers and dealing with them has
always been a massive task.
All the major trade unions in India are against globalization and see it as anti-labour. Changing their
perspective is a huge challenge but it can go a long way in increasing productivity of MSMEs.
Another problem which has stagnated the manufacturing in MSMEs is the obstacles presented in the way
of big projects due to difficulties in acquiring land and environmental clearances. (Since most of the
MSMEs get their manufacturing orders from big enterprises, this harms their interests also).
· Import/Export Clearances
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Classification of good in the Harmonized System (HS) Codes has been misused to the disadvantage of the
indigenous manufacturers. E.g. custom duty may be less for a finished imported product while it may be
higher for a component which is supposed to be used by the manufacturer for indigenous manufacturing of
the same type of product in the country. This hampers the achievement of self reliance in manufacturing.
Many a times there is sudden change in the HS Code of an item creating problems for the firm importing
that item.
In one case an entrepreneur was regularly importing one item but suddenly during one of such import he
got communication from the custom department that the item couldn't be imported and this
communication was given only after the consignment had arrived at Indian port.
In another case it took three months for a firm to get the item cleared from the customs and it had a deadline
of completing an export order using that imported component as a result of which it couldn't meet the
deadline due to delay in release of their imported component.
· Intellectual Property Rights (IPR) issues
The patent offices in the country work very slowly and MSMEs are able to get patents only after
considerable delay. In some case it has taken almost five years for a patent to be granted. This hampers the
introduction of new products developed by MSMEs into the market.
*
Times of India, 18.10.2014, p.10
4
The Harmonized Commodity Description and Coding System, or the Harmonized System (HS) of tariff nomenclature is an
internationally standardized system of names and numbers to classify traded products in order to facilitate import/export of goods
among countries.
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Promoting Innovation in Indian MSMEs: Policy Perspectives
· Promote in-house R & D: Instead of spending on acquisition of external knowledge the firm
should focus on in-house R & D and knowledge generation within the firm.
· Increased role of Venture Capitalist-Involve venture capitalists as a source of finance in the
initial stages of arranging capital stocks, this will increase the flow of new ideas and venture
capitalist will create a sustained pressure for innovation in the firm.
· Take joint R & D with Government R & D institutions and universities-Taking up joint R
& D projects with Government R & D institutions and universities will help firm in getting
benefitted from the research experiences available in academia and research institutions.
· Spend more on training of manpower - This will increase the capabilities of the manpower
and help in generating new ideas.
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Promoting Innovation in Indian MSMEs: Policy Perspectives
· Tax liability for a particular quarter may be calculated on the basis of the profit earned in that quarter
and it should be limited to that period only.
· All the entries representing separate items may be replaced by a single line entry in the bills.
· PAN No. database should be linked to proprietary firms database.
· While making payments through RTGS and NEFT there should be a cross checking of account
number against the name of the party.
· Inter-state sale purchase can be simplified by having a common Government website where seller
can feed in the details of the items to be sold; these details are made visible to the buyer and sales tax
authority.
· Charging of tax from the recipient of the service may be done away with as most of the small firms
don't have systems to take care of such complex rules.
· The form for filing tax returns online should have two columns, where questions are on the left hand
side and answers are filled on right hand side. Indian standards should be used for data format e.g. for
date Indian standard is dd/mm/yyyy while software takes date in mm/dd/yyyy format which creates
confusion other option in this case may be '06-Oct-2014' kind of format. While entering numerical
figures commas should properly come after hundreds, thousands, lakhs and crores instead of millions
which are suitable for Europe or USA but not for India.
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Promoting Innovation in Indian MSMEs: Policy Perspectives
· Expenditure on R&D activities should also be taken into account while computing the MAT liability.
This will encourage firms to report their R & D expenditure.
· There should be fewer and simpler labour laws which could actually benefit the labour force and
employers alike instead of exploitation of one and harassment of the other. A portal may be developed
containing provisions and benefits of labour laws that can be helpful in better enforcement. This new
portal can also contain information about EPFO and ESI details of employees. While a beginning has
been made by the current Government, and Union cabinet has approved changes in Factories Act, in
Apprenticeship Act and Labour Laws Act like doubling the provision of overtime, removal of
mandatory provision of absorption of at least half of the apprentices and exempting all the companies
with 10-40 employees from provisions of labour laws. But deeper initiatives are needed to boost
manufacturing.
· The condition of notice period both by employer and employee should be implemented effectively.
· Sudden changes in HS Codes should be timely updated on Directorate General of Foreign
Trade (DGFT) website.
· Delays in custom clearances for import/export must be avoided. Information technology (IT) can
play an important role in this by bringing in transparency in the clearance processes but some of the
vested interests don't allow things to flow smoothly.
· Patent granting process must be expedited. It is suggested that MSMEs should be provided
consultancy and financial support for filing patents.
· The committees in Government R & D institutions for vetting and reviewing research proposals
received from MSMEs should also have members from industry who are aware with the market
situation with regard to that particular technology or product.
· In certain areas like defence sector more Government procurement should be from indigenous
manufacturers.
· There should be time gap between loan disbursement and starting of loan recovery as the new product
takes some time to catch up with the market.
· There are numerous Government agencies established to provide financial assistance to MSMEs.
Refining and fine tuning of these agencies with able leadership in place can be very helpful for the
MSMEs. Since most of the entrepreneurs especially the micro entrepreneurs are not very well
educated, they find these procedures almost impossible to understand; sometimes they are not able to
even understand the language of the forms they need to fill up to apply in these schemes.
· Promoting venture capital is another important measure which could spur manufacturing in the
country. Recently Government has initiated Rs. 10,000 crore fund for early stage ventures. Apart
from this Government has also started working on entrepreneur friendly legal bankruptcy framework
which will help failed start-ups to shut down operations. But one problem with this is the Income Tax
provision which counts money received as Angel Investment as income for the start-up receiving it.
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Promoting Innovation in Indian MSMEs: Policy Perspectives
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Promoting Innovation in Indian MSMEs: Policy Perspectives
Disclaimer : The views in this bulletin are those of the author, and do not represent those of
the CSIR - National Institute of Science Technology and Development Studies (CSIR-
NISTADS)
Bulletin should be cited as : Yogesh Suman, Tabassum Jamal, Sanjib Pohit, Mahesh Kumar
Saini, Jyotsana Pandey, Nitesh Kumar Yadav (2014). “Promoting Innovation in Indian
MSMEs: Policy Perspectives”. ISTIP Policy Bulletin No. 7, CSIR-NISTADS.
For suggestions/feedbacks, please contact: [email protected]
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Promoting Innovation in Indian MSMEs: Policy Perspectives
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