The Shift From IT To AI: A Deliberate Strategy
The Shift From IT To AI: A Deliberate Strategy
In a buzzing co-working space in Bengaluru, Arjun, a mid-level software engineer, begins his
day juggling multiple projects outsourced from the U.S. and Europe. A decade ago, his older
cousin, Ravi, followed the same trajectory—coding tirelessly for Western clients at an IT
services giant. But today, Arjun finds himself training AI models rather than developing
enterprise applications. The skills have changed, but the story remains the same. India, once
the back-office for global IT services, is now emerging as the workforce powering artificial
intelligence. But is this a step forward or merely a continuation of being a low-cost labor hub
for the developed world?
For decades, India was the go-to destination for IT outsourcing. Companies like Infosys,
TCS, and Wipro flourished as Western corporations sought cost-effective software
development and support services. The 1990s saw India becoming the world’s software
factory, producing “IT coolies” who wrote millions of lines of code at a fraction of the cost of
their Western counterparts. This investment in India’s IT workforce wasn’t an act of
generosity—it was strategic. Cheap, English-speaking engineers provided a massive
economic advantage for global companies.
Fast forward to today, and a similar pattern is unfolding. The same developed economies that
fueled India's IT boom are now aggressively investing in AI and machine learning talent.
Google, Microsoft, and OpenAI are hiring thousands of Indian engineers to label data, train
models, and refine algorithms. This new wave of "AI daily labourers" is crucial to developing
advanced AI systems, yet their role is strikingly similar to that of their IT predecessors—
skilled but replaceable, valuable yet underpaid compared to global standards.
The motivations behind this investment are clear. AI development requires enormous
amounts of labeled data and continuous human intervention to fine-tune models. In Silicon
Valley or Europe, this work is prohibitively expensive. But in India, where an engineer earns
a fraction of their Western counterpart’s salary, companies find an ideal testing ground.
India’s demographic dividend, government push for AI skilling, and vast engineering talent
pool make it a prime target for global firms looking to maximize efficiency while minimizing
costs.
The recent surge in AI skill development programs, from private bootcamps to government-
led initiatives like the IndiaAI mission, is no coincidence. They align perfectly with the
developed world's need for an affordable, skilled workforce to drive the next AI revolution.
This isn't necessarily about empowering India but about making global AI development more
cost-effective.
Pros:
Cons:
The question is whether India can break free from this cycle and establish itself as a leader
rather than just a labor supplier. While the government’s push for AI research and startups is
commendable, true change will come only when India stops being a passive participant in
global AI development and starts owning its innovations.
For too long, India has been the world’s IT service provider and now, its AI workforce. But if
the nation is to truly benefit from this technological shift, it must focus on building
intellectual property, fostering homegrown AI giants, and demanding fair wages for its talent.
Otherwise, Arjun and his generation may continue to follow in Ravi’s footsteps—highly
skilled, heavily worked, and underappreciated in the global economy.