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The document outlines the components and functions of a Transaction Processing System (TPS), including Point of Sale systems, database management, and inventory tracking. It details transaction types such as sales, inventory updates, and customer purchases, along with measures for accuracy and security. Additionally, it discusses the benefits of TPS like improved efficiency and real-time insights, as well as challenges such as system downtime and integration issues.

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0 views

Tan

The document outlines the components and functions of a Transaction Processing System (TPS), including Point of Sale systems, database management, and inventory tracking. It details transaction types such as sales, inventory updates, and customer purchases, along with measures for accuracy and security. Additionally, it discusses the benefits of TPS like improved efficiency and real-time insights, as well as challenges such as system downtime and integration issues.

Uploaded by

npamplinalstu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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TAN, DAN DAVID LORD, L.

3RD YEAR – BSIS

BUSINESS PROCESS MANAGEMENT

BASIC TPS MODEL

Components of the TPS:

1. Point of Sale (POS) System: Captures sales data at the checkout, including product
information, prices, and payment methods.
2. Database Management System (DBMS): Stores all transactional data, inventory levels,
and customer details.
3. Inventory Management System: Tracks stock levels, automatically updates inventory
after sales, and generates alerts for low stock.
4. Reporting Tools: Provides real-time dashboards and reports on sales performance,
inventory status, and customer trends.
5. Integration with Other Systems: Connects with accounting, supply chain, and customer
relationship management (CRM) tools.

TRANSACTION TYPES

1. Sales Transactions: Records customer purchases at the POS, including product details,
quantities, prices, and payment methods.
Data Fields: Transaction ID, Date, Time, Product ID, Quantity, Total Amount, Payment
Method.
2. Inventory Updates: Automatically deducts sold items from inventory and triggers
replenishment alerts when stock is low.
Data Fields: Product ID, Stock Level, Date of Update, Threshold Alert.
3. Returns and Refunds: Manages returned products, updates inventory, and processes
refunds or store credits.
Data Fields: Return ID, Transaction ID, Product ID, Quantity, Refund Amount.
4. Customer Purchases: Maintains purchase history for loyalty programs, personalized
offers, and analysis.
Data Fields: Customer ID, Purchase History, Loyalty Points.
5. Payments: Handles cash, card, and digital payments, including tracking payment
confirmations and receipts.
Data Fields: Payment ID, Transaction ID, Payment Method, Confirmation Code,
Amount Paid.

Measures to Ensure Accuracy:

1. Input Validation: Ensures correct data entry by restricting input formats and validating
fields (e.g., numeric-only for quantities).
2. Real-Time Updates: Synchronizes data across all components to prevent
inconsistencies.
3. Error Logs and Audits: Automatically tracks and records errors for quick resolution.

Measures to Ensure Security:

1. Encryption: Encrypts sensitive data such as payment details and customer information.
2. Access Control: Implements role-based access to restrict data access to authorized
personnel.
3. Regular Backups: Maintains daily backups to prevent data loss.
4. Fraud Detection: Uses algorithms to identify unusual patterns in transactions and flag
potential fraud.

Benefits of the TPS:

1. Improved Efficiency: Automates routine tasks such as sales and inventory management,
reducing manual errors.
2. Accurate Record-Keeping: Ensures all transactions are recorded and easily retrievable
for analysis.
3. Real-Time Insights: Provides instant access to sales and inventory data for better
decision-making.
4. Enhanced Customer Service: Speeds up checkout processes and offers personalized
experiences.

Challenges of the TPS:

1. System Downtime: Any downtime could disrupt operations and lead to lost sales.
2. Integration Issues: Connecting the TPS with existing systems may require additional
resources and expertise.
3. User Training: Staff must be trained to use the system effectively, which may require
time and resources.
4. Initial Costs: The cost of implementing a robust TPS could be high for small retailers.

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