Preface

 Thank you for purchasing our product.

 This manual is about the various functions of the product, wiring methods,
setting methods, operating methods, troubleshooting methods, etc.
 Please read this manual carefully before operation, use this product
correctly to avoid unnecessary losses due to incorrect operation.
 After you finish reading, please keep it in a place where it can be easily
accessed at any time for reference during operation.

Note

 Modification of this manual’s contents will not be notified as a result of

some factors, such as function upgrading.
 We try our best to guarantee that the manual content is accurate, if you find
something wrong or incorrect, please contact us.
 The content of this manual is strictly prohibited from reprinting or copying.

Version

I
Safety Precautions
In order to use this product safely, be sure to follow the safety precautions
described.
About this manual

 Please submit this manual to the operator for reading.

 Please read the operation manual carefully before applying the instrument.
On the precondition of full understanding.
 This manual only describes the functions of the product. The company does
not guarantee that the product will be suitable for a particular use by the
user.
Precautions for protection, safety and modification of this product

 To ensure safe use of this product and the systems it controls, Please read
carefully the operation manual and understand the correct application
methods before putting into operation, to avoid unnecessary losses due to
operation mistakes. If the instrument is operated in other ways not
described in the manual, the protections that the instrument give may be
destroyed, and the failures and accidents incurred due to violation of
precautions shall not be borne by our company.
 When installing lightning protection devices for this product and its control
system, or designing and installing separate safety protection circuits for
this product and its control system, it needs to be implemented by other
devices.
 If you need to replace parts of the product, please use the model
specifications specified by the company.
 This product is not intended for use in systems that are directly related to
personal safety.Such as nuclear power equipment, equipment using
radioactivity, railway systems, aviation equipment, marine equipment,
aviation equipment and medical equipment.If applied, it is the responsibility
of the user to use additional equipment or systems to ensure personal
safety.

II
 Do not modify this product.The following safety signs are used in this
manual:
 Hazard, if not taken with appropriate precautions, will result in serious
personal injury, product damage or major property damage.
 Warning:Pay special attention to the important information linked to product
or particular part in the operation manual.

 Confirm if the supply voltage is in consistent with the rated voltage

before operation.
 Do not use the instrument in a flammable and combustible or steam
area.
 To prevent from electric shock, operation mistake, a good grounding
protection must be made.
 Thunder prevention engineering facilities must be well managed: the
shared grounding network shall be grounded at is-electric level,
shielded, wires shall be located rationally, SPD surge protector shall
be applied properly.
 Some inner parts may carry high voltage. Do not open the square
panel in the front except our company personnel or maintenance
personnel acknowledged by our company, to avoid electric shock.
 Cut off electric powers before making any checks, to avoid electric
shock.
 Check the condition of the terminal screws regularly. If it is loose,
please tighten it before use.
 It is not allowed to disassemble, process, modify or repair the product
without authorization, otherwise it may cause abnormal operation,
electric shock or fire accident.
 Wipe the product with a dry cotton cloth. Do not use alcohol, benzine
or other organic solvents. Prevent all kinds of liquid from splashing on
the product. If the product falls into the water, please cut off the power
immediately, otherwise there will be leakage, electric shock or even a

III
 fire accident.
 Please check the grounding protection status regularly. Do not operate
if you think that the protection measures such as grounding protection
and fuses are not perfect.
 Ventilation holes on the product housing must be kept clear to avoid
malfunctions due to high temperatures, abnormal operation, shortened
life and fire.
 Please strictly follow the instructions in this manual, otherwise the
product's protective device may be damaged.

 Do not use the instrument if it is found damaged or deformed at

opening of package.
 Prevent dust, wire end, iron fines or other objects from entering the
instrument during installation, otherwise, it will cause abnormal
movement or failure.
 During operation, to modify configuration, signal output, startup, stop,
operation safety shall be fully considered. Operation mistakes may
lead to failure and even destruction of the instrument and controlled
equipment.
 Each part of the instrument has a certain lifetime, which must be
maintained and repaired on a regular basis for long-time use.
 The product shall be scrapped as industrial wastes, to prevent
environment pollution.
 When not using this product, be sure to turn off the power switch.
 If you find smoke from the product, smell odor, abnormal noise, etc.,
please turn off the power switch immediately and contact the company
in time.

IV
Disclaimer
 The company does not make any guarantees for the terms outside the
scope of this product warranty.
 This company is not responsible for damage to the instrument or loss of
parts or unpredictable damage caused directly or indirectly by improper
operation of the user.

Package contents

Serial number Item Name Quantity

1 Ultrasonic flowmeter 1
2 Manual 1
3 Certificate 1

After opening the box, please confirm the package contents before starting the
operation.If you find that the model and quantity are incorrect or there is physical
damage in appearance, please contact us.

V
 Content
Chapter 1 Introduction ............................................................................................. 1
1.1 Preface ......................................................................................................1
1.2 Features .................................................................................................... 2
1.3 Principle of Measurement ......................................................................... 2
1.4 Parts identification .....................................................................................3
1.5 Typical Applications .................................................................................. 6
1.6 Data lntegrity and Built.in Time.Keeper .....................................................7
1.7 Product ldentification .................................................................................7
1.8 Specifications ............................................................................................ 7
Chapter 2 Starting Measurement ............................................................................ 8
2.1 Built.in Battery ........................................................................................... 8
2.2 Power On .................................................................................................. 9
2.3 Keypad .................................................................................................... 10
2.4 Menu windows ........................................................................................ 10
2.5 Menu windows Arrangement ...................................................................12
2.6 Steps to Configure the Parameters .........................................................12
2.7 Transducers Mounting Allocation ............................................................14
2.8 Transducers lnstallation .......................................................................... 16
2.8.1 Transducers spacing ................................................................... 16
2.8.2 V-method Installation ................................................................... 17
2.8.3 Z-method Installation ................................................................... 17
2.8.4 w-method Installation ...................................................................17
2.8.5 N-method Installation ...................................................................18
2.9 lnstallation Checkup ................................................................................ 18
2.9.1 signal strength ............................................................................. 18
2.9.2 signal Quality ............................................................................... 19
2.9.3 Total Transit Time and Delta Time .............................................. 19
2.9.4 Time Ratio between the Measured Total Transit Time and the
Calculated Time ....................................................................................19
Chapter 3 How to use ............................................................................................20
3.1How to determine whether the flowmeter is working properly ..................20

VI
 3.2 How to determine the direction of liquid flow in the pipeline ................... 20
3.3 How to change the measurement unit system ........................................ 20
3.4 How to select the flow unit ...................................................................... 20
3.5 How to select the accumulator multiplier .................................................20
3.6 How to open and close the accumulator ................................................. 20
3.7 How to zero the flow accumulator ........................................................... 21
3.8 How to restore factory settings ................................................................21
3.9 How to use the damper to stabilize the flow display ............................... 21
3.10 How to use zero cut to avoid invalid accumulation ............................... 21
3.11 How to statically calibrate the zero point ...............................................21
3.12 How to modify the meter coefficient (scale factor) calibration calibration21
3.13 How to use password protection ........................................................... 22
3.14 How to use the built-in data logger ........................................................22
3.15 How to use the frequency output function .............................................22
3.16 How to set the cumulative pulse output ................................................ 23
3.17 How to generate the output alarm signal I ............................................ 23
3.18 How to use the buzzer .......................................................................... 24
3.19 How to use the OCT output ...................................................................24
3.20 How to change the date and time ......................................................... 24
3.21 How to adjust the contrast of the LCD monitor ..................................... 24
3.22 How to use RS232/RS485 serial port ................................................... 24
3.23 How to check the daily, monthly and yearly traffic ................................ 24
3.24 How to use the work timer .....................................................................24
3.25 How to use the manual accumulator .....................................................25
3.26 How to view the electronic serial number and other details .................. 25
3.27 How to know the operating time of the remaining battery power .......... 25
3.28 How to charge the battery ..................................................................... 25
Chapter 4 Menu window Details ............................................................................26
Chapter 5 Troubleshooting .................................................................................... 33
5.1 Power.on Error Displays and Counter.Measures ....................................33
5.2 Error Code and Counter.Measures ......................................................... 34
5.3 Other Problems and Solutions ................................................................ 35

VII
Chapter 6 Communication Protocol .......................................................................36
6.1 General ................................................................................................... 36
6.2 Interface Pin.out Definition ...................................................................... 36
6.3 The Protocol ............................................................................................37
6.3 Protocol Prefix Usage ............................................................................. 38
6.4 Codes for the Keypad ............................................................................. 39
Chapter 7 Warranty & After-sales Service .............................................................41

VIII
 Chapter 1 Introduction

Chapter 1 Introduction
1.1 Preface

Welcome to the SUP-2100H series ultrasonic flow meter that has been
manufactured with patent technologies and is equipped with more functions and
advanced performance than our previous versions.
The ultrasonic flowmeter has been upgraded on the basis of the previous version,
and the new version retains most of the excellent features and functions of the
previous version: pulse measurement technology, ultrasonic ignition and small
signal receiving circuit, etc. Major improvements have been made to the battery
powered circuit and the transmitter circuit. Since we have applied state-of-the-art
measurement techniques and obtained a more reliable model of the ultrasonic
flowmeter, all other circuits are simply integrated into this new version without
major modifications.
The SUP-2100H series flow meter incorporates the latest ICs manufactured from
the famous semiconductor manufacturers like Philips, Maxim, TI, win bond, and
xilinx. The hardware features the ease of operation, high accuracy and outstanding
reliability, while the software provides a very user friendly interface and much more
functions. It employs a patent balanced lower voltage multi-pulse igniting circuit
which increases the anti-interference ability magnificently so that the flow meter will
work properly even in demanding industrial environments such as those with power
frequency transverter working nearby.
Other outstanding features:
----the signal receiving circuits feature self-adapting performance so as to ensure
that the user can easily operate the instrument without any adjustment.
----the built-in rechargeable Ni-H battery can work continuously for more than l2
hours without recharge.
The advanced circuit design, the integration of the latest semiconductors, the
user-friendly software interface both in English and Chinese languages and
small-sized PCB board, all these features combine to make the SUP-2100H series
ultrasonic flow meter the best and the biggest seller on the market.

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Chapter 1 Introduction

Moreover, it is gaining more and more recognition on the international flow meter
market.
1.2 Features

 0.5% of linearity
 Bilingual interface in Chinese and English
 Patent balanced lower-voltage multi-pulse
 Ultrasonic igniting
 Built-in date totalizers
 0.5 second totalizing period
 100 Pico-second resolution of time measurement
 0.2% of repeatability
 4 flow totalizers
 Built-in data logger
 Good anti-interference
1.3 Principle of Measurement

The SUP-2100H ultrasonic flow meter is designed to measure the fluid velocity of
liquid within a closed conduit. The transducers are a non-contacting, clamp-on type,
which will provide benefits of non- fouling operation and easy installation.
The SUP-2100H transit time flow meter utilizes two transducers that function as
both ultrasonic transmitters and receivers. The transducers are clamped on the
outside of a closed pipe at a specific distance from each other. The transducers
can be mounted in V-method where the sound transverses the pipe twice, or
w-method where the sound transverses the pipe four times, or in Z-method where
the transducers are mounted on opposite sides of the pipe and the sound crosses
the pipe once. This selection of the mounting method depends on pipe and liquid
characteristics. The flow meter operates by alternately transmitting and receiving a
frequency modulated burst of sound energy between the two transducers and
measuring the transit time that it takes for sound to travel between the two
transducers. The difference in the transit time measured is directly and exactly
related to the velocity of the liquid in the pipe, as shown in Figure l.

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Where
θ is the include angle to the flow direction
M is the travel times of the ultrasonic beam
D is the pipe diameter
Tup is the time for the beam from upstream transducer to the downstream one
Tdown is the time for the beam from downstream transducer to the upstream one
ΔT=Tup -Tdown

1.4 Parts identification

Converter:

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Chapter 1 Introduction

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Chapter 1 Introduction

1.5 Typical Applications

The SUP-2100H flow meter can be virtually applied to a wide range of

measurements. The measured pipe ranges 20-6000 mm [0.5 - 200 inch]. A variety
of liquid applications can be accommodated: ultra-pure liquids, potable water,

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chemicals, raw sewage, reclaimed water, cooling water, river water, plant effluent,
etc. Because the instrument and transducers are non-contacting and have no
moving parts, the flow meter can not be affected by system pressure, fouling or
wear. standard transducers are rated to 110℃. Higher temperatures can be
accommodated. For further information, please consult the manufacturer for
assistance.
1.6 Data lntegrity and Built.in Time.Keeper

All user-inputted configuration values are retained in the built-in non-volatile flash
memory that can store them for over 100 years,even if power is lost or turned off.
Password protection is provided to avoid inadvertent configuration changes or
totalizer resets.
A time-keeper is integrated in the flow meter for the index of date totalizing and
works as the time base of flow accumulation. It keeps operating as long as the
battery's terminal voltage is over 1.5V. In case of battery failure, the time-keeper
will not keep running and it will lose proper time values.
The user must re-enter proper time values in case the battery becomes totally
exhausted. An improper time value affects no other functions but the date totalizer.
1.7 Product ldentification

Each set of the SUP-2100H series flow meter has a unique product identification or
ESN written into the software that can only be modified with a special tool by the
manufacturer. In case of any hardware failure, please provide this number which is
located on menu window number M61 when contacting the manufacture.
1.8 Specifications
Linearity 0.5%
Repeatability 0.2%
Accuracy 土1% of reading at rates>0.2 mps
Response Time 0.999 seconds, user.configurable
Velocity 士32 m/s
Pipe Size 20mm.6000mm
Rate Units Meter, Feet, Cubic Meter, Liter, Cubic Feet, USA Gallon,
lmperial Gallon, Oil Barrel, USA Liquid Barrel, lmperial Liquid
Barrel, Million USA Gallons. User configurable.

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Chapter 2 Starting Measurement

Totalizer 7.digit totals for net, positive and negative flow respectively
Liquid Types Virtually all liquids
Security Setup values Modification Lockout. Access code needs
unlocking
Display 4x8 Chinese characters or 4x16 English letters
RS-232C, baud.rate: from 75 to 57600. Protocol made by
Communication
the manufacturer and compatible with that of the FUJl
lnterface
ultrasonic flow meter. User protocols can be made on
enquiry.
Transducers Model M2 for standard, other 4 models for optional
Transducer Cord Standard 2 x5 meters, optional 2 x10 meters/ 2 x15 meters
Length
Power Supply
3 AAA Ni.H built.in batteries. when fully recharged it will last
over l0 hours of operation.
1 0 0 V. 2 4 0 VAC for the charger
Data Logger Built. in data logger can store over 2 0 0 0 lines of data
Manual Totalizer 7-digit press-key-to-go totalizer for calibration
Housing Material ABS
Case Size 100x66x20mm
Handset weight 514g (1.2 lbs) with batteries

Chapter 2 Starting Measurement

2.1 Built.in Battery

The instrument can operate either from the built-in Ni-H rechargeable battery,
which will last over l0 hours of continuous operation when fully recharged, or from
an external AC/power supply from the battery charger.
The battery charging circuits employ a scheme of constant-current and
constant-voltage. It has a characteristic of fast charging at the beginning and very
slow charging when the battery approaches to full recharge. Generally, when the
green LED starts coming on, the battery would be nearly 95% recharged and when
the red LED is off, the battery would be 98% recharged.
since the charging current becomes tapered when the battery recharge is nearly
completed, i.e. the charging current becomes smaller and smaller, therefore, there
should be no over-recharging problem. That means the charging progress can last

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 Chapter 2 Starting Measurement

very long. The charger can be connected to the handset all the time when an
around-the-clock measurement is required.
when fully recharged, the terminal voltage reaches around 4.25V. The terminal
voltage is displayed on window M07. when the battery is nearly consumed, the
battery voltage drops to below 3V. The user can obtain an approximate battery
working time from the battery voltage.
A software battery working time estimator is integrated in this instrument based on
the terminal voltage. Please note that the estimator may have relatively bigger
errors in the estimated working time, especially when the voltage is in the range of
around 3.70 to -3.90 volt.
2.2 Power On

Press the key to switch on the instrument and press the to turn off the
power.
Once the flow meter is switched on, it will run a self diagnostic program, checking
first the hardware and then the software integrity. If there is any abnormality,
corresponding error messages will display.
Generally, there should be no display of error messages, and the flow meter will go
to the most commonly used Menu window Number 0l (short for M01) to display the
Velocity, Flow Rate, Positive Totalizer, signal strength and signal Quality, based on
the pipe parameters configured last time by the user or by the initial program.
The flow measurement program always operates in the background of the user
interface. This means the flow measurement will keep on running regardless of any
user menu window browsing or viewing. Only when the user enters new pipe
parameters will the flow meter change measurement to the new parameter
changes.
when new pipe parameters have been entered or when the power has been just
switched on, the flow meter will enter an adjusting mode to make the signals
magnified with proper amplification. By this step, the flow meter is going to find the
best threshold of receiving signal. The user will see the progress by the number 1,
2, or 3, which are indicated on the right lower corner of the LCD display

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Chapter 2 Starting Measurement

when the transducers have been adjusted on the pipe by the user, the flow meter
will re-adjust the signal automatically.
Any user-entered configuration value will be retained into the NVRAM of the flow
meter, until it is modified by the user.
2.3 Keypad

The keypad for the operation of the flow meter has l6＋2 keys, as shown by the
right dia
Keys and · are keys to enter numbers
Key is the going UP key, when the user
wants to go to the upper menu window. It also
works as＋key when entering numbers
Key is the going DOWN key, when the user
wants to go down-sided menu window. It also
works as the‘-‘ key when entering numbers.
Key is backspace key, when the user wants
go left or wants backspace the left character that
is located to the left of the cursor.
Key is the ENTER key for any inputting or selections.
Key is the key for the direct menu window jump over. When ever the user
wants to proceed to a certain menu window, the user can press this key followed
by 2-digit numbers.
The key is shortened as the‘M' key afterward when referring to the menu
windows.
The key is for the power on.
The key is for the power off.
2.4 Menu windows

The user interface of this flow meter comprises about l00 different menu windows
that are numbered by M00, M01, M02 . M99.
There are 2 methods to enter certain menu window:
(1) Direct going/entering. The user can press the key followed by two-digit
number keys. For example, the menu window M11 is for the entering of pipe outer

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diameter. The display will go to the M11 menu window after the user
presses.
(2) Pressing and keys. Each time of the key pressing will proceed
to the lower-numbered menu window. For example, if the current window is on M12,
the display will go to the number M11 window after pressing the key.
There are three different types of menu windows:
(1) Menu windows for number entering, like M11 for the entering of pipe outer
diameter.
(2) Menu windows for option selection/selecting options, like Ml4 for the selection
of pipe materials.
(3) Displaying windows only, like M00 to display Velocity, Flow Rate etc.
For number entering windows, the user can directly press the starting digit key
when the user is going to modify the value. For example, when the current window
is on M11, and the user is going to enter 219.2345 as the pipe outer diameter, the
user can get the numbers entered by pressing the following serial keys:.

For the option selection windows, the user should first press the ENT key to enter
into a selection modification mode, then either make the selection by pressing the
and keys to select the option with a number antecedent to the option. In
the end, the key must be pressed to make the selection. For example, with
menu window M14 for the selection of pipe material selection, (the should
be pressed first to enter this menu window if the current menu window is on a
different window. The pipe material is stainless steel which has a number "l"
antecedent to "stainless steel" on the display, the user should first press the
key to enter into a selection modification mode, then either make the selection by
pressing the and keys to make the cursor on the line that displays "1.
stainless steel", or make the selection by pressing the key directly.
Generally, the key must be pressed to enter a modification mode. If the
"Locked M47 Open' message is indicated on the lowest line of the LCD display, it
means the modification operations is locked out. In such cases, the user should go
to M47 to have the instrument unlocked first before any further modification can be
made

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Chapter 2 Starting Measurement

2.5 Menu windows Arrangement

M00~M09 windows for the display of the flow rate, velocity, date time, totalizers,
battery voltage and estimated working hours for the battery.
Ml0~M29 windows for entering the pipe parameter.
M30~M38 windows for flow rate unit selections and totalizer unit selections.
M40~M49 windows for response time, zeroing, calibration and modification
password setup. M50~M53 windows for the built-in logger
M60-M78 windows for time-keeper initialization, version and ESN information
viewing and alarms.
M82 window for viewing date totalizer.
M90~M94 are diagnostic windows for a more accurate measurement.
M97~M99 are not windows but commands for the outputting of display copying and
pipe parameter setups. M ＋ 0~M ＋ 8 are windows for some additional functions,
including a scientific calculator, viewer on records such as total working hours,
turn-on and turn-off times, dates and times when the flow meter has been turned
on or turned off.
Other menu windows such as M88 have no functions, or functions were cancelled
because they are not applied to this version of the software.
The major reason why the menu windows are arranged in this way is that the
software programmer hopes that the menu window arrangement for this version
has the most/high compatibility with the previous versions of the flow meter
software. This will make it easier for the former version users with this flow meter
series.
2.6 Steps to Configure the Parameters

The following parameters need to be configured for a proper measurement:

(1) Pipe outer diameter
(2) Pipe wall thickness
(3) Pipe materials (for non-standard pipe materials*, the sound speed for the
material must be configured too)

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*standard pipe materials and standard liquids refer to those with the sound
parameters that have already been programmed into software of the flow meter,
therefore there is no need to configure them
(4) Liner material and its sound speed and thickness, if there is any liner.
(5) Liquid type (for non-standard liquids, the sound speed of the liquid is also
needed)
(6) Transducer type adapted to the flow meter. Generally the standard Ml or the
Frame M-sized transducers will be the selected option.
(7) Transducer mounting methods (the V-method or Z-method is the common
option)
(8) Check up the space displayed on M25 and install the transducers accordingly.
For standard pipe materials and standard liquids, the following detailed
step-by-step set up is recommended.
(1) Press keys to enter M11 window to input the digits for the pipe
outer diameter, and then press key.
(2) Press key to enter M12 window to input the digits for the pipe outer
diameter and then press key.
(3) Press key to enter M14 window, and press key to enter the option
selection mode. Use keys and to scroll up and down to the intended
pipe material, and then press key.
(4) Press key to enter M16 window, press key to enter the option selection
mode, use keys and to scroll up and down to the liner material, and then
press key. select "No Liner", if there is no liner.
(5) Press key to enter M20 window, press key to enter the option selection
mode, use keys and to scroll up and down to the proper liquid, and then
press key.
(6) Press key to enter M23 window, press key to enter the option
selection mode, use keys and to scroll up and down to the proper
transducer type, and then press key.
(7)Press key to enter M24 window, press key to enter the option
selection mode, use key and to scroll up and down to the proper transducer
mounting method, and then press key.

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Chapter 2 Starting Measurement

(8)Press key to enter M24 window to install the transducers on the pipe, and
then press key to go to M01 for the results.
The first-time users may need some time to get familiar with the operation.
However, the user friendly interface of the instrument makes the operation quite
easy and simple. Before long, the user will configure the instrument with very little
key pressing, since the interface allows the user to go to the desired operation
directly without any extra steps.

The following tips will facilitate the operation of this instrument.

(1) when the window display is between M00 to M09, press a number key x , the
user will go directly to the M0x window. For example, if the current window displays
M0l, press 7 and the user will go to M07.
(2) when the window display is under M00 to M09, press the ENT key and the user
will go to M90; press ENT key to return. Press the dot key to go to M11 when the
window display is under M25, press ENT key to go to M01.
2.7 Transducers Mounting Allocation

The first step in the installation process is the selection of an optimum location in
order to obtain a more accurate measurement. For this to be completed
effectively,a basic knowledge about the piping and its plumbing system would be
advisable.
An optimum location would be defined as a straight pipe length full of liquid that is
to be measured. The piping can be in vertical or horizontal position. The following
table shows

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 Chapter 2 Starting Measurement

Examples of optimum locations.

Principles to selection of an optimum location
(1) Install the transducers on a longer length of the straight pipe. The longer the
better, and make sure that the pipe is completely full of liquid.
(2) Make sure that the temperature on the location does not exceed the range for
the transducers. Generally speaking, the closer to the room temperature, the
better.
(3) Take the pipe fouling into consideration. select a straight length of a relatively
newer pipe. If the condition is not satisfying, consider the fouling thickness as part
of the liner for a better result.

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Chapter 2 Starting Measurement

(4) some pipes have a kind of plastic liner, and between the outer pipe and the liner
there may be a certain thickness difference that will prevent the ultrasonic waves
from direct traveling. such conditions will make the measurement very difficult.
whenever possible, try to avoid this kind of pipes. If impossible, try our plug-in
transducers that are installed permanently on the pipe by drilling holes on the pipe
while liquid is running inside.
2.8 Transducers lnstallation

The transducers used by the SUP-2100H series ultrasonic flow meter are made of
piezoelectric crystals both for transmitting and receiving ultrasonic signals through
the wall of liquid piping system. The measurement is realized by measuring the
traveling time difference of the ultrasonic signals. since the difference is very small,
the spacing and the alignment of the transducers are critical factors to the accuracy
of the measurement and the performance of the system. Meticulous care should be
taken for the installation of the transducers.
steps to the installation of the transducers
(1) Locate an optimum position where the straight pipe length is sufficient, and
where pipes are in a favorable condition, e.g., newer pipes with no rust and ease of
operation.
(2) Clean any dust and rust. For abetter result, polishing the pipe with a sander is
strongly recommended.
(3) Apply adequate coupler to the spot where the transducers are to be installed
and leave no gap between the pipe surface and the transducers.
Extra care should be taken to avoid any sand or dust particles left between the pipe
outer surface and the transducers.
To avoid gas bubbles inside the upper part of the pipe, the transducers should be
installed horizontally by the side of the pipe.
2.8.1 Transducers spacing
The spacing value shown on menu window M25 refers to the distance of inner
spacing between the two transducers. The actual transducers spacing should be
as close as possible to the spacing value.

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 Chapter 2 Starting Measurement

2.8.2 V-method Installation

V-method installation is the moswidely used mode for daily measurement with pipe
inner diameters ranging from 20 millimeter to 300 millimeter. It is also called
reflective mode or method.

2.8.3 Z-method Installation

Z-method is commonly used when the pipe diameter is between 300 millimeters
and 500 millimeters

2.8.4 w-method Installation

w-method is usually used on plastic pipes with a diameter from 10 millimeters to
100 millimeters

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Chapter 2 Starting Measurement

2.8.5 N-method Installation

Rarely used method.
2.9 lnstallation Checkup

Through the checkup of the installation, one can: check the receiving signal
strength, the signal quality Q value, the traveling time difference of the signals, the
estimated liquid speed, the measured traveling time of the signals and the
calculated traveling time ratio. Therefore, optimum measurement result and longer
running time of the instrument can be achieved.
2.9.1 signal strength
signal strength indicates the amplitude of receiving ultrasonic signals by a 3-digit
number. [000] means there is no signal detected, and [999] refers to the maximum
signal strength that can be received.
Although the instrument works well if the signal strength ranges from 500 to 999,
stronger signal strength should be pursued, because a stronger signal means a
better result. The following methods are recommended to obtain stronger signals:
(1) Relocate a more favorable location, if the current location is not good enough
for a stable and reliable flow reading, or if the signal strength is lower than 700.
(2) Try to polish the outer surface of the pipe, and apply more coupler to increase
the signal strength.
(3) Adjust the transducers both vertically and horizontally while checking the
varying signal strength, stop at the highest position, and then check the
transducers spacing to make sure the transducers spacing is the same as what the
M25 shows.

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 Chapter 2 Starting Measurement

2.9.2 signal Quality

signal quality is indicated as the Q value in the instrument. A higher Q value would
mean a higher signal and Noise Ratio (short for SNR), and accordingly a higher
degree of accuracy would be achieved. Under normal pipe condition, the Q value is
in the range 600-900, the higher the better. Causes for a lower Q value could be:
(l) Interference of other instruments and devices such as a powerful transverter
working nearby. Try to relocate the flow meter to a new place where the
interference can be reduced.
(2) Bad sonic coupling for the transducers with the pipe. Try to apply more coupler
or clean the surface, etc.
(3) Pipes are difficult to be measured. Relocation is recommended.
2.9.3 Total Transit Time and Delta Time
The numbers displayed on menu window M93 are called total transit time and delta
time respectively. They are the primitive data for the instrument to calculate the
flow rate inside the pipe. so the flow rate indication will vary accordingly with the
total time and delta time.
The total transit time should remain stable or vary little.
If the delta time fluctuates higher than 20%, it means there are certain kinds of
problems with the transducer installation.
2.9.4 Time Ratio between the Measured Total Transit Time and the
Calculated Time
This ratio would be used to check the transducer installation. If the pipe parameters
are entered correctly and the transducers are installed properly, the value for this
ratio should be in the range of 1003. If this range is exceeded, the user should
check:
(1) If the pipe parameters are correctly entered.
(2) If the actual spacing of the transducers is right and the same as what the
window M25 shows.
(3) If the transducers are installed properly in the right directions.
(4) If the mounting location is good and if the pipe has changed shape or if there is
too much fouling inside the pipes
(5) Other poor conditions.

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Chapter 3 How to use

Chapter 3 How to use

3.1How to determine whether the flowmeter is working properly

Under normal circumstances, in the lower right corner of the LCD display with "R"
appears, that the flowmeter is working properly. If "H" appears, it means that the
received signal is poor, please refer to the self-diagnosis chapter.
If "I" appears, it means that no signal is received.
If "J" appears, it means the flowmeter may have a hardware failure, please refer to
the self-diagnosis chapter.
3.2 How to determine the direction of liquid flow in the pipeline

Make sure the current flowmeter is working properly.

Check the instantaneous flow, if the display is a positive value, the direction of
liquid flow from the red sensor to the blue sensor: if the display is a negative value,
the direction of liquid flow from the blue sensor to the red sensor.
3.3 How to change the measurement unit system

Select the imperial or metric system in the M30 menu window.

3.4 How to select the flow unit

Select in the menu window M31.

After selecting the flow rate unit, select the time unit.
3.5 How to select the accumulator multiplier

Use window M33 to select an appropriate accumulator multiplier, not too fast or too
slow, depending on the flow rate, and preferably keep it to a few pulses per minute.
If the multiplication factor is too small, lost pulses will occur, as the minimum pulse
period is designed to be 500 milliseconds.
If the multiplication factor is too large, the accumulated pulses will be too slow,
which will affect the work of other secondary instruments.
3.6 How to open and close the accumulator

Use M34,M35 and M36 to turn the positive, negative and net accumulators on and
off respectively.

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 Chapter 3 How to use

3.7 How to zero the flow accumulator

Use M37 to select the accumulator to be zeroed.

3.8 How to restore factory settings

When "Select operation" is displayed in window 37, press and then press to
restore the parameters entered by the user. The parameters entered by the user
are restored to the original factory settings.
3.9 How to use the damper to stabilize the flow display

The function of the damper is to stabilize the flow display, which is essentially a
section filter. Enter "0" in the window M40 to indicate no damping. Of course, the
larger the value of the flowmeter display the more stable the instantaneous flow, it
is generally recommended that the user enter a value of about 30 seconds, the size
of this value will not have any effect on the cumulative flow.
3.10 How to use zero cut to avoid invalid accumulation

The data in window 41 is called the low flow rate cut-off value. The flowmeter treats
flow rates below this value as "0" in absolute terms. This parameter can be set to
avoid a false accumulation of measurement errors generated by the meter when
the true flow rate is "0". In general, set this parameter to 0.03m / s.
When the actual flow rate of the pipeline fluid is greater than the low flow rate
cut-off value, the low flow rate cut-off value and the measurement results are
irrelevant, never affect the measurement results.
3.11 How to statically calibrate the zero point

When the flow in the pipe completely stopped, the flowmeter will not show "0", but
a small "zero value", then you can set the zero point to achieve the purpose of
accurate measurement.
Unify through the M42 window to complete this function.
The requirement is to recognize the liquid flow in the pipe must be completely
stopped after the flow, enter the M42 window, press to start.
3.12 How to modify the meter coefficient (scale factor) calibration calibration

The scale factor is the ratio of the "true flow" to the flow measured by the meter.
The scale factor can be obtained from the real flow test of the calibration device.

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Chapter 3 How to use

3.13 How to use password protection

The flowmeter is protected by a password lock to prevent unauthorized personnel

from mistakenly modifying and zeroing the accumulator.
A password lock on the meter allows access to the data, but does not allow any
modification.
The password entered in the M47 window can be composed of 1-4 digits: no
password lock can be directly pressed the key, M47 to unlock the meter,
press the key directly.
3.14 How to use the built-in data logger

The built-in data logger has 24K bytes of space and can store up to 2000 lines of
data.
Use the M50 window to open the data logger and select the items you want to
record.
Use window M51 to set the start time, recording interval and recording duration of
the recorded data. Using window M52 to select the data storage direction, the
meter can store the data in a buffer.
Data can also be transferred to the RS-232C interface without being stored in a
buffer.
Use window M53 to view the data in the buffer.
Use window M52 to clear the data from the RS-232C interface and the buffer.
3.15 How to use the frequency output function

All handheld ultrasonic flowmeter has a frequency signal output function,

networked to other devices with the frequency of the size of the instantaneous flow,
Frequency output can be set by the user, only four parameters need to be set.
In the M68 window to set the lower limit of instantaneous flow, in the M69 window
to set the upper limit of instantaneous flow.
In M67, only 4 parameters are set by the user.
The frequency range is set in window M68.
For example: a pipeline flow range is 0~3000m3/h, the corresponding frequency
signal 200~1000Hz is required to be output. The user enters 0 in window M68,
3000 in window M69, and 200 and 1000 in window M67

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 Chapter 3 How to use

Please note that the user should also select option 13 "Frequency Output" in
window M78, and also make the hardware connection for OCT output.
3.16 How to set the cumulative pulse output

Each unit of flow, SUP-2100H ultrasonic flowmeter can generate a cumulative

pulse output to the external counting device.
Flow units and multiplication factor settings in 3.4, 3.5.
Accumulation pulse can only be through the hardware OCT or buzzer.
For example, if you want to use a buzzer to output positive accumulation pulses,
each pulse representing 0.1m3 of flow, so that the buzzer will sound for every
0.1m3 of liquid flowing through the pipe.
Please follow the steps below:
In window M32, select the cumulative flow unit: "cubic meters (m3).
In window M33, select the multiplication factor: "x 0.1".
In window M77 select: "Positive cumulative pulse output".
3.17 How to generate the output alarm signal I

Ultrasonic flowmeter can generate two types of alarm signals: audible alarm signal
and switch output alarm signal. The following conditions can be used as the buzzer
and switch output trigger source:
The probe does not receive the ultrasonic signal.
The probe receives the ultrasonic signal too poorly.
The flow meter is not in the normal measurement state.
The flow rate is reversed.
The frequency signal is out of range.
Instantaneous flow rate is out of range.
There are two alarms, called: Alarm #1 and Alarm #2. The user sets the output
range in windows M73, M74, M75, M76.
For example, when the flow rate is less than 300 m3/h and more than 2000 m3/h,
the buzzer will sound, and the setting process is as follows:
Enter the lower flow rate of 300 in window M73 as the #1 alarm trigger point.
In window M74, enter the upper limit flow rate of 2000 as the #2 alarm trigger point.
Select "6. #1 Alarm" in window M77

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Chapter 3 How to use

3.18 How to use the buzzer

Handheld ultrasonic flowmeter built-in buzzer is programmable , set in the M77

window.
3.19 How to use the OCT output

Handheld ultrasonic flowmeter OCT output open and close conditions are
programmable, such as cumulative pulse output . The settings are made in window
M77.
Please note that the frequency output signal is also output from the OCT.
OCT output and Rs-232C share a common interface, the connector is 6 pins,
ground is 5 pins.
3.20 How to change the date and time

The date and time normally do not need to be modified, the clock power
consumption is very small.
Only when the battery is completely depleted and it takes a long time to replace the
battery is it necessary to change the date. To change the date and time in the M61
window, you can use the A key to skip the part that does not need to be changed.
3.21 How to adjust the contrast of the LCD monitor

The result of the adjustment is stored in the EEPROM and will not be adjusted
even if the factory settings are restored.
3.22 How to use RS232/RS485 serial port

Set up the RS-232C serial port in the M62 window.

3.23 How to check the daily, monthly and yearly traffic

In window M82, you can check the past daily, monthly, and yearly historical traffic
data and machine operating status.
3.24 How to use the work timer

The Work Timer allows you to time an operation, for example, how long the battery
will continue to operate when fully charged.
Press ENT in the M82 window and select "Yes" to reset the timer.

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 Chapter 3 How to use

3.25 How to use the manual accumulator

Press ENT in window M38 to start accumulation, and then press ENT to stop.
3.26 How to view the electronic serial number and other details

Handheld ultrasonic flowmeters use a unique electronic serial number (ESN) to

distinguish a flowmeter, which consists of an 8-digit identifier containing software
version and production date information.
Users can also use this electronic serial number for device management.
This electronic serial number is displayed in the M61 window.
Use window M+1 to view the total operating time since the meter was shipped.
Use window M+4 to view the total number of power failures since the meter was
shipped.
3.27 How to know the operating time of the remaining battery power

Check in window M07, see section s.2.1 for instructions.

3.28 How to charge the battery

In chapter 2.1 for instructions.

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Chapter 4 Menu window details

Chapter 4 Menu window Details

Menu
window Function
No.
Display three positive negative net totalizers, signal strength, signal
M00
quality and working status
Display P0s totalizer, flow rate, velocity, signal strength, signal quality
M01
and working status
Display NEG totalizer, flow rate, velocity, signal strength, signal quality
M02
and working status
Display NET totalizer, flow rate, velocity, signal strength, signal quality
M03
and working status
Display date and time, flow rate, signal strength, signal quality and
M04
working status
Display date and time, velocity, signal strength, signal quality and
M05
working status
M06 Display the wave shape of the receiving signal
M07 Display the battery terminal voltage and its estimated lasting time
Display the all the detailed working status, signal strength, signal
M08
quality
Display today's total flow, velocity, signal strength, signal quality and
M09
working status
M10 Window for entering the outer perimeter of the pipe
Window for entering the outer diameter of the pipe
M11
0 to 6000mm is the allowed range of the value
M12 Window for entering pipe wall thickness
M13 Window for entering the inner diameter of the pipe

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 Chapter 4 Menu window details

Window for selecting pipe material

Standard pipe materials (that the user need not know the speed )
M14 include:
(0) carbon steel (1) stainless steel (2) cast iron(3) ductile iron
(4) copper (5) PVC (6) aluminum (7) asbestos (8) fiberglass
Window for entering the pipe material speed only for non.standard
M15
pipe materials
Window for selecting the liner material, select none for pipes without
any liner standard liner materials that the user need not know the
M16 speed include:
(1)Tar Epoxy (2)Rubber (3) Mortar (4) Polypropylene (5) Polystryol
(6)Polystyrene (7) Polyester (8) Polyethylene (9) Ebonite (l0) Teflon
Window for entering the liner material speed only for non.standard
M17
liner materials
M18 Window for entering the liner thickness, if there is a liner
M19 Window for entering the ABS thickness of the inside wall of the pipe
Window for selecting fluid type
For standard liquids that the user need not know the liquid speed
include:
M20 (0) water (1) sea water (2) Kerosene (3)Gasoline (4) Fuel oil (5) Crude
oil (6)Propane at -45C (7) Butane at 0C (8)0ther liquids (9) Diesel oil
(10)Caster oil(11)Peanut oil (12) #90 Gasoline (13) #93 Gasoline (14)
Alcohol (15) Hot water at 125C
Window for entering the fluid sonic velocity only for non.standard
M21
liquids
M22 Window for entering the viscosity of the non.standard liquids

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Chapter 4 Menu window details

Window for selecting the proper transducers

There are 14 different types of transducers for selection.
If the user.type.transducers are used, 4 user type wedge parameters,
M23 which will be prompted by the software, should be entered following.
If the n type transducers are used, 3 π type transducers and pipe
parameters should be entered following.
Window for selecting the transducer mounting methods
M24 Four methods can be selected:
(0) V-method (1) Z-method (2) N-method (3) W-method
M25 Display the transducer mounting spacing
M26 Entry to store the parameter configuration into the internal NVRAM
M27 Entry to load one set of saved parameters
Select YES or NO for the instrument to determine whether or not to
M28 hold (or to keep) the last correct value when poor signal condition
occurs. YES is the default setup
M29 Enter a value ranging from 000 to 999. 0 is the default value
Window for selecting unit system. Default value is‘Metric'. The change
M30
from English to Metric or vice versa will not affect the unit for totalizers.
Window for selecting flow rate that will be used by the instrument
afterward. Flow rate can be in
0. Cubic meter short for (m3)
1. Liter (1)
2. USA gallon (gal)
3. Imperial Gallon (igl)
M31 4. Million USA gallon (mgl)
5. Cubic feet (cf)
6. USA liquid barrel (bal)
7. Imperial liquid barrel (ib)
8. Oil barrel (ob)
The flow unit in terms of time can be per day, per hour, per minute or
per second. so there are 36 different flow rate units in total.

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 Chapter 4 Menu window details

M32 Window for selecting the totaliziers' working unit

Select totalizer multiplier
M33
The multiplier ranges from 0.001 to 10000
M34 Turn on or turn off the NET totalizer
M35 Turn on or turn off the P0s totalizer
M36 Turn on or turn off the NEG totalizer
(1) Totalizer reset
(2) Restore the instrument to the default parameters as the
M37 manufacturer did
By pressing the dot key followed by the backspace key. Take care or
make note on the parameters before doing the restoration
M38 Press a key to run or to stop totalizer for easier calibration
Operational interface language selection in Chinese and English. This
M39 selection makes it possible that more than 2 billions of people on the
world can read the menu.
Flow rate damper for a stable value. The input range is 0 to 999
M40 seconds.
0 means there is no damping. Default value is 10 seconds
M41 Lower flow rate cut.offto avoid invalid accumulation.
Zero point setup under the condition when there is no liquid running
M42
inside the pipe.
Clear the zero point set by the user, and restore the zero point set by
M43
the manufacturer
M44 Set up a manual flow bias. Generally this value should be 0.
Scale factor for the instrument. The default value is‘1'.
M45
Keep this value as‘1', when no user calibration has been made.
Network environment Identification Number. Any integer can be
entered except 13(0DH, carriage return), 10 (0AH, 1ine feeding), 42
M46 (2AH), 38, 65535.
Every set of the instrument in a network environment should have a
unique IDN. Please refer to the chapter for communication.

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Chapter 4 Menu window details

M47 System locker to avoid modification of the parameters

M48 Not used
M49 Communication tester
"Option" selection for the built.in logger. It also functions as the switch
M50
of logger
M51 Time setup for the data logger
(1) Data logging direction control. If‘To RS232' is selected, all the data
produced by the data logger will be transmitted out through the RS232
interface
M52
(2) If‘To buffer‘ is selected, the data will be stored into the built.in
logger memory
(3) Buffer transferring and buffer clearing
Logger buffer viewer. It functions as a file editor. Use Dot, backspace
UP and DN keys to browse the buffer.
M53
If the logger is ON, the viewer will automatically refresh once new data
are stored
M54 Not used
M55 Nod used
M56 Not used
M57 Not used
M58 Not used
M59 Not used
99-year calendar. Press ENT for modification. Use the dot key to skip
M60
the digits that need no adjusting.
Display Version information and Electronic serial Number (ESN) that
M61 are unique for each 2100H series flow meter.
The users can employ the ESN for instrumentation management
M62 RS-232 setup. Baud rate can be 75 to 115200 bps
M63 Not used
M64 Not used
M65 Not used

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 Chapter 4 Menu window details

M66 Not used

Input the frequency range for the frequency output. The biggest range
M67
is 0Hz.9999Hz. Default value is 1-1001 Hz
M68 Enter a flow rate value that corresponds to lower frequency
M69 Enter a flow Rate value that corresponds to higher frequency
LCD display backlight control. The entered value indicates how many
M70
seconds the backlight will be on with every key pressing.
LCD contrast control. The LCD will become darker when a small value
M71
is entered.
Working timer. It can be cleared by pressing ENT key, and then select
M72
YES
Enter Lower Flow Rate value that will trigger the #1 Alarm. Thereare
two virtual alarms in the system. By "virtual" we mean that the user
M73
must redirect the output of the alarms by setting up the output
hardware in M78 and M77
M74 Enter the higher flow rate value that will trigger the #1 Alarm.
M75 Enter the lower flow rate value that will trigger the #2 Alarm.
M76 Enter the higher flow rate value that will trigger the #2 Alarm.
Buzzer setup.
M77 If a proper input source is selected, the buzzer will beep when the
trigger event occurs
OCT (Open Collect Transistor Output) setup
M78 By selecting a proper input source, the OCT hardware will close when
the trigger event occurs
M79 Not used
Work as a keypad and display for another handhold set by RS-232
M80
connected with the handset
M81 Not used
M82 Date totalizer
M83 Not used

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Chapter 4 Menu window details

M84 Not used

M85 Not used
M86 Not used
M87 Not used
M88 Not used
M89 Not used
Display signal strength, signal quality, time ratio on the upper right
M90
corner.
Displays the Time Ratio between the Measured Total Transit Time and
the Calculated time. If the pipe parameters are entered correctly and
M91 the transducers are properly installed, the ratio value should be in the
range of 100±3%. 0therwise the entered parameters and the
transducer installation should be checked.
Displays the estimated fluid sound velocity. If this value has an obvious
M92 difference with the actual fluid sound speed, pipe parameters entered
and the transducer installation should be checked again.
M93 Displays total transit time and delta time(transit time difference)
Displays the Reynolds number and the pipe factor used by the flow
M94
rate program.
M95 Not used
M96 Not used
Command to record the pipe parameters entered by the user either to
M97
the built.in data logger or to RS-232C serial interface
Command to record the diagnostic information either to the built.in
M98
data logger or to RS-232C serial interface
Command to copy the current display either to the built.in data logger
M99
or to RS-232C serial interface
Browse the 64 recorded instrument power.on and power.off date and
M+0
time with the flow rate at the time of power on and off
M+1 Displays the total working time of the instrument
M+2 Displays the last power.off date and time

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 Chapter 5 Troubleshooting

M+3 Displays the last power.off flow rate

Displays the times of instrument powered on(the instrument has been
M+4
powered on)
A scientific calculator for the convenience of field working.
M+5 All the values are in single accuracy.
The drawback is that the user can't operate it by direct key.pressing
M+6 Not used
M+7 Not used
M+8 Not used
M+9 Not used
M.0 Entry to hardware adjusting windows only for the manufacturer

Chapter 5 Troubleshooting
5.1 Power.on Error Displays and Counter.Measures

The 2100H series ultrasonic flow meter provides an automatic power.on diagnosis
for the hardware problems. when any message (with the power on) in the following
table displays,counter-measures should be taken.
Error message Causes Counter.measures
ROM Testing Error Problem with the (1)Power on again
Segment Test Error Software (2)Contact with factory
when this message displays,
The parameters entered the user should press ENT
Stored Data Error by the user lose key, and all the configuration
integration. will be restored to the default
state.
Problem with the
Timer slow Error (1)Power on again
timer.keeper or the
Timer Fast Error (2)Contact with factory
crystal oscillator.
Number errors with the Initialize the calendar by
Date Time Error
calendar menu window M61
Reboot repetitively Hardware problems Contact the factory

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Chapter 5 Troubleshooting

5.2 Error Code and Counter.Measures

The 2100H series ultrasonic flow meter will show Error Code in the lower right
corner with a single letter like I, R etc. on menu windows M00, M01, M02, M03,
M90 and M08. when any abnormal Error Code shows, counter.measures should be
taken.
Error Correspondent Causes Counter.measures
code Message
displayed on
M08
R System Normal No error
I Detect No signal (1)No signals (1)Relocate measuring
detected 1ocation
(2)Transducers (2)Clean the spot
installed improperly (3)Check the cords
(3)Too much fouling
(4)Pipe liners are too
thick.
(5)Transducer cords
are not properly
connected
J Hardware Error Hardware problem Contact the factory
H Poor signal (1)Poor signal (1)Relocate measuring
Detected detected place
(2)Transducers (2)Clean the spot
installed improperly (3)Check the cords
(3)Too much fouling (4)Check the coupler
(4)The pipe liners are
too thick.
(5)Problem with
transducers cords

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 Chapter 5 Troubleshooting

Q Frequency The actual Check the value entered at

output over frequency for the M66, M67,M68 and M69,
Frequency output and try to enter a 1arger
is out of the range value on M69
set by the user
F System RAM (1) Temporary (1) power on again
Error problems with (2) contact factory
Date Time Error RAM, RTC
CPU or IRO (2) Permanent
Error problems with
ROM Parity hardware
Error
1 Adjusting Gain Instrument is in the
2 progress of
3 adjusting the gain
for the signal, and
the number
indicates the
progressive steps
K Empty pipe (1) No liquid inside (1) Relocate where the pipe
pipe is full of liquid
(2) setup error on (2) Enter 0 on M29
M29
5.3 Other Problems and Solutions

(1) when the actual flow inside the pipe is not standstill, but the instrument displays
0.0000 for the flow rate, and‘R' displaying signal strength and the signal quality O
(value) has a satisfactory value?
The problems are likely caused by the user who has used the‘set Zero' function on
this non-standstill flowing pipe. To solve this problem, use the‘Reset Zero' function
on menu window M43.
(2) The displayed flow rate is much lower or much higher than the actual flow rate

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Chapter 6 Communication Protocol

in the pipe under normal working conditions.

(a) There is probably an offset value wrongly entered by the user in M44. Enter‘0' in
M44.
(b) Problem with transducer installation.
(c) There is a‘Zero Point'. Try to‘zero' the instrument by using M42 and make sure
that the flow inside the pipe should be standstill.
(3) The battery can not work as long as the time period as indicated by M07
(a) Battery should be replaced due to the end of the service life.
(b) Newly changed battery does not fit the battery estimating software. Customizing
the battery with the software should be taken. Please contact the factory
(c) The battery has not been fully recharged or the recharge has been stopped too
many times halfway.
(d) There is indeed a time difference between the actual working time and the
estimated one, especially when the terminal voltage is in the range 3.70 and 3.90
volt. Please refer to battery voltage for a closer estimated working time.

Chapter 6 Communication Protocol

6.1 General

The 2100H series ultrasonic flow meter integrates a standard RS-232C

communication interface and a complete set of communication protocols that are
compatible with that of the Fuji's ultrasonic flow meter.
6.2 Interface Pin.out Definition

Pin 1 for battery recharge, positive input

2 RXD
3 TXD
4 not used
5 GND
6 OCT output
7 not used
8 for battery recharge, negative input
9 RING input for connecting a MODEM

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 Chapter 6 Communication Protocol

6.3 The Protocol

The protocol is comprised of a set of basic commands that is a string in ASCII

format, ending with a carriage (CR) and line feed (LF). Commonly used commands
are listed in the following table.
Command Function Data Format
DQD(CR) Return flow rate per day ±d.ddddddE±dd(CR) (LF)*
DQH(CR) Return flow rate per hour ±d.ddddddE±dd(CR) (LF)
DQM(CR) Return flow rate per minute ±d.ddddddE±dd(CR) (LF)
DQS(CR) Return flow rate per second ±d.ddddddE±dd(CR) (LF)
DV(CR) Return flow velocity ±d.ddddddE±dd(CR) (LF)
DI+(CR) Return POS totalizer ±dddddddE±d(CR) (LF) **
DI-(CR) Return NEG totalizer ±dddddddE±d(CR) (LF)
DIN(CR) Return NET totalizer ±dddddddE±d(CR) (LF)
DID(CR) Return Identification Number ddddd (CR) (LF)
DL(CR) Return signal strength and s=ddd,ddd O=dd (CR) (LF)
quality
DT(CR) Return date and time yy-mm-dd hh:mm:ss(CR) (LF)
M@(CR)*** send a key value as if a key
is pressed
LCD(CR) Return the current window
display
Fodddd(CR Force the FO output with a
) frequency in dddd Hz
ESN(CR) Return the ESN for the Dddddddd(CR)(LF)
instrument
RING(CR) Handshaking Request by a
M0DEM
OK(CR) Response from a MODEM No action

GA Command for GSM Please contact factory for detail

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Chapter 6 Communication Protocol

messaging
GB Command for GSM
messaging
GC Command for GSM
messaging
DUMP(CR) Return the buffer content In ASCII string format
DUMP0(CR Clear the whole buffer In ASCII string format
)
DUMP1(CR Return the whole buffer In ASCII string Format, 24KB in
) content length
W Prefix before an
Identification Number in a
network environment. The
IDN is a word, ranging
0-65534.
N Prefix before an
Identification Number in a
network environment. The
IDN is a single byte value,
ranging 00-255.
P Prefix before any command
& Command connector to
make a longer command by
combining up to 6
commands
Notes: * CR stands for Carriage Return and LF for Line Feed.
** ‘d' stands for the 0~9 digit numbers.
*** @ stands for the key value, e.g., 30H for the‘0' key.
6.3 Protocol Prefix Usage

(1) Prefix P
The prefix P can be added before any command in the above table to have the

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 Chapter 6 Communication Protocol

returning data followed with two bytes of CRC check sum, which is the adding sum
of the original character string.
Take the DI+(CR) command as an example. Assume that DI+(CR) would return
+1234567E+0m3(CR)(LF)( the string in hexadecimal is 2BH, 31H, 32H, 33H, 34H,
35H, 36H, 37H, 45H, 2BH, 30H, 6DH, 33H, 20H, 0DH, 0AH) , then PDI(CR) would
return +1234567E+0m3!F7(CR)(LF). ‘!' acts as the starter of check sum which is
yielded by adding up the string 2BH, 31H, 32H, 33H, 34H, 35H, 36H, 37H, 45H,
2BH, 30H, 6DH, 33H, 20H.
Please note that there will be SPACES (20H) before‘!'.
(2) Prefix W
The prefix W should be used in the network environment. The usage format is w +
digit string which stands for the IDN + basic command.
The digit string should have a value between 0 and 65534 except 13(0DH), 10
(0AH), 42(2AH,*), 38(26H, &).
For example, if the IDN=12345 instrument is addressed and returning the velocity
of that instrument is requested, the command will be w12345DV(CR).
(3) Prefix N
The prefix N is a single byte IDN network prefix, not recommended in a new design.
It is reserved only for the purpose of the compatibility with the former versions
(4) Command Connector &
The & command connector can connect up to 6 basic commands to form a longer
command so that it will make the programming much easier.
For example, assume that the measurement of an instrument with IDN=4321 are
going to be returned, and (then) all the following 3 values... (1) flow rate (2) velocity
(3)POS totalizer...will be returned simultaneously. The combined command would
be W4321DQD&DV&DI+(CR), and the result would be:
+1.234567E+12m3/d(CR)
+3.1235926E+00m/s(CR)
+1234567E+0m3(CR)
6.4 Codes for the Keypad

The codes for the keypad should be used when the instrument is connected with

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Chapter 6 Communication Protocol

other terminals that operate the instrument by transmitting the‘M' command along
with the keypad code. By this function, remote operation of this instrument can be
realized, even via the Internet.
Key Hexadecima1 Key Decimal Key code ASCII Code
code
0 30H 48 0
1 31H 49 1
2 32H 50 2
3 33H 51 3
4 34H 52 4
5 35H 53 5
6 36H 54 6
7 37H 55 7
8 38H 56 8
9 39H 57 9
● 3AH 58 :
3BH,0BH 59 ;
MENU 3CH,0CH 60 <
NET 3DH,0DH 61 =
3EH 62 >
3FH 63 ?

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 Chapter 7 Warranty & After-sales Service

Chapter 7 Warranty & After-sales Service

We promise to the customer that the hardware accessories provided during the
supply of the instrument have no defects in material and manufacturing process.
From the date of the purchase, if the user's notice of such defects is received
during the warranty period, the company will unconditionally maintain or replace
the defective products without charge, and all non customized products are
guaranteed to be returned and replaced within 7 days.

Disclaimers:
 During the warranty period, product faults caused by the following reasons
are not in the scope of Three Guarantees service
 Product faults caused by improper use by customers.
 Product faults caused by disassembling, repairing and refitting the product.

After-sales service commitment:

 We promise to deal with the customer's technical questions within 2 hours.
For the instruments returned to the factory for maintenance, we promise to issue
the test results within 3 working days and the maintenance results within 7 working
days after receiving them

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