Slack Admin Practice Exam

KEY: Bold Answers are correct

3
. Having a vision for Slack signals to employees that Slack has a real
purpose in their workplace and that by using Slack, they help the
company achieve its objectives. Which of the following is NOT a core
question that should be answered by your vision statement?

Why Slack?

What Slack behaviors should be encouraged?

How will Slack discourage employee errors?

Which business goals will Slack help achieve?

How will Slack benefit employees?

. Match goals with the metric that would measure or evidence progress
against it:

Increase transparency by doing work in public channels (=) % messages

2
written in public channels within the last month.

Make valuable work accessible across the organization.(=) % active

users who searched within the last month.

Build workflows with apps to optimize efficiency of other tools. (=)%

active users who used apps within the last month.

Consolidate fragmented communication platforms.(=) Average # of days

active per user per month.
1
. These types of non-human users (and their messages) are not included in
 .
analytics.

Bots
3
. TRUE OR FALSE: Data in the Slack analytics dashboard helps you not only
understand your team's use of Slack, but evaluate an individual's
performance.

FALSE: Right! Some people post a lot of little messages. Others try to get it all
in one. This data is best used for understanding your whole team’s use of Slack,
not evaluating an individual’s performance.

. You're an Org Admin for Marlon Motorbikes Inc. and regularly monitor the
metrics in your Slack analytics dashboard. One day, you see an
exponential uptick in members creating new channels with similar names
across multiple workspaces as well as exponential member and message
growth in those channels.

How should you respond?

Begin the process of contacting channel creators so you can merge channels into
a single multi-workspace channel.

Temporarily suspend channel creation so as not to encourage duplication.

Communicate to company stakeholders and/or executives that there is an

important trending topic they should know about.

Contact your legal team so they can address the trending topic.

. Rocket Corp. is launching Slack to its employees for the first time. You
would like to understand how much traction Slack is gaining internally.

Where should you look in Slack's analytics dashboard to find the most useful
data?
Number of active users over the last 30 days.

Files uploaded in the last 30 days.

Percentage of messages posted in public channels vs. direct messages.

Daily members posting messages.

. You're an Org Owner for Trask Industries and currently administer over a
hundred workspaces on Enterprise Grid. Your company recently began an
important and highly-sensitive project with a federally-regulated client,
who has told you that data retention in Slack needs to be compliant with
their policies. They are particularly concerned about safeguarding
intellectual property.

How should you proceed first?

Implement a 24-hour retention policy for DMs until the project is finished.

Hold a meeting with your legal team to educate them about what is possible
with Slack retention policies.

Use Discovery API to connect a DLP provider to Slack.

Promote a Legal team member to be a Slack admin so they can set retention
policies.

. Which of the following is FALSE about the recommended operating model

for Slack?

Your operating model should be driven by your organization’s vision for Slack.

It is a framework for the launch phase of Slack at enterprise organizations.

It should put the right people, processes and enablement structures in place.
It helps clarify core operating and supporting team members and resources.

. Match the role with the relevant function(s):

Executive sponsor = Establishes the vision for Slack, provides organizational

support to derive ROI.

Product owner(s) = Provides oversight of resources, policies and processes that

support Slack.

Slack Org Owners and Admins = Responsible for org-level administration of the
platform, including policies and settings

Project manager(s) = Provides project management oversight during launch and

other Slack initiatives.

Learning and training professionals = Responsible for delivering on a learning

strategy for your members.

Slack Workspace Owners and Admins = Responsible for workspace-level

administration of the platform.

Slack Champions = Empowered and coordinated group of Slack super users that
help lead their colleagues.

Helpdesk/IT Support = Typically responsible for basic troubleshooting, account

provisioning or admin requests.

Legal & Security = Provide review of and guidelines for Slack usage, compliance
and security as needed.
Developer(s) = Design, build, and implement custom apps and integrations.

10. HG Inc. is launching Slack to all 3,000 of its employees, many of whom
have never heard of channel-based communication. As an admin, you are
supporting the launch.

Which of the following activities will be LEAST impactful for large-scale

adoption?

Post an executive welcome message in the #general channel, articulating the

vision for why Slack is being launched.

Host a Slack Day event wherein participants can attend learning sessions, ask
questions and practice their new skills.

Schedule a training session for an executive assistant who has a great deal of
influence with stakeholders.

Coordinate with your internal learning team to provide trainings and curated
materials from the Slack Resources Library.

. Which of the following is NOT available in the Slack Resources Library?

Quick onboarding guide

Slack 101 training program

Chat support

Tips and tricks

On-demand and live webinars

Curated content for admin

. These events are geared towards helping members get comfortable with
Slack, teaching some tips and tricks, demonstrating efficient workflows
and introducing additional resources.

Slack Days

. Which of the following does NOT describe the role and responsibilities of
Slack Champions at an organization?

They're passionate advocates for the change and value Slack offers.

They're power users who know the ins and outs of Slack's technical
capabilities, integrations and APIs.

They're visible point people who connect with colleagues on an empathetic level
and can assist with change management.

They provide advice and drive company-wide adoption.

. Congratulations! Your startup is really taking off, and has expanded to the
point where your organization has decided to move from the Free to the
Business+ plan. Your employees already use SSO to log into the apps they
use every day, and you’re excited to integrate SSO into Slack as well. You
want your employees to have a seamless experience when they join your
new Slack account, including having their profile fields (name, job title,
etc) filled out when they log in for the first time.

How will you accomplish this?

Pre-provision your members to link their existing SSO accounts to their Slack
accounts.

Enable just in time (JIT) provisioning so members’ accounts are created

automatically when they log in for the first time.

Send members an email to create an account before logging in for the first time

Use SSO to assign members to the correct workspace(s) on your Enterprise Grid
before they log in for the first time

. The Marketing team at your organization frequently uses private channels

 .
for features that are still in the early stages of development and not open
to general audiences (GA). Often, confidential information is shared in
these channels before and even after launch. When features move into
the GA stage, the entire company should be involved in the new product’s
enablement.

How should you best manage the channels used for feature launches?

Archive the existing private channels and create new public channels in which all
discussion can take place.

Keep the existing private channels for ongoing confidential discussions, and
create new public channels for product enablement.

Convert the private channels to public and delete posts with sensitive information.

Delete the existing private channels, move confidential discussions to Group DM,
and create new public channels for product enablement.

. You are an Org Primary Owner on Enterprise Grid. Your organization has
added many new users over the past few months resulting in an increase
in administration requests such as renaming and archiving channels.

What’s the best way to get help managing channel requests?

Ask a member to track channel management requests

Assign a member to a Roles Admin role

Promote a member to an Org Admin

Assign a member to a Channels Admin role

. You are the Slack administrator at Ohnomy Roof, a large national

insurance company on the Business+ plan. Employees at Ohnomy Roof
rely on a variety of third party apps, and are eager to bring many of them
into Slack. Your security team has outlined a strict protocol for the types
of apps that can be installed on the company Slack account.

How can you manage app requests to ensure you don’t approve any apps that
exceed your organization’s security requirements?

(Select the BEST answer.)

Submit all requests to your organization’s security team via a private channel or
Slackbot for final approval.

Restrict members from installing apps by only allowing pre-approved apps to be

installed on the workspace.

Set up an API to automatically block all apps that request scopes that include
reading channel messages.

View the app’s requested scopes when responding to an approval request,

and reject any that do not meet your security standards.

. You're an Org Admin for Marlon Motorbikes Inc. and regularly monitor the
metrics in your Slack analytics dashboard. One day, you see an
exponential uptick in members creating new channels with similar names
across multiple workspaces as well as exponential member and message
growth in those channels.

How should you respond?

Temporarily suspend channel creation so as not to encourage duplication.

Begin the process of contacting channel creators so you can merge channels into
a single multi-workspace channel.

Contact your legal team so they can address the trending topic.

Communicate to company stakeholders and/or executives that there is an

important trending topic they should know about.

. You are Chief Technology Officer at Apptastic, a company on the

Enterprise Grid plan that allows non-developers to create apps from
templates. Apptastic has begun the process of filing to go public in the
next year.

You don’t want the details of the upcoming IPO to become common
knowledge among employees just yet, but you do need to host several
channels with select VPs, directors and finance managers ahead of any
public announcements.

Which of the following is the best place for these conversations?

Hidden workspace

Invite only workspace

Private channels

Group DM

. You’ve just accepted a job as a systems administrator at Cheese Please, a

nationwide cheese delivery service. Part of your duties will be to create a
naming convention for Cheese Please’s many Slack channels.

Which of the following should you take into consideration when creating a
naming convention?

(Select all that apply.)

Delete all channels that do not adhere to proper naming conventions.

Apply the same naming convention to all channels in your organization, public
and private.

Use a short prefix (like “#help” or “#nyc”) to describe the channel type.

Include at least three words in each channel name for additional clarity.

Use a “-” between words in a channel name

21. You are on the cybersecurity team for a large multinational corporation
using Slack’s Enterprise Grid plan. The Chief Technology Officer at your
organization has asked you to evaluate an Enterprise Mobility Management
(EMM) solution for Slack and report back with your findings.

Which of the following will you include in your report?

(Select all that apply.)

The default setting for EMM is “required for all devices”

Admins can use AppConfig to prevent members from copying data from
managed workspaces.
If EMM is required, members won’t be able to access their workspaces from
unapproved devices.

EMM requires a dedicated mobile application.

Admins must use an API to customize their EMM app settings including session
duration, blocking jailbroken devices, and EMM verification for guests

22. You’re the head of IT at your organization using Slack’s Business+ plan.
You recently began rolling out Slack across your nationwide offices, and you
are currently focusing on the app approval process. The executive team
wants to be sure that necessary apps are available, suspicious apps are
restricted and that new app requests are triaged quickly.

What steps should you take to implement these requests?

Allow the installation of any new app as long as it’s from the Slack App Directory.
Quickly triage requests by writing a script that automatically rejects any app that
comes from outside the Slack App Directory.
Correctly unselected

Prevent members from installing any apps themselves; have members post app
requests to a private channel monitored by the executive team.

Allow installation of pre-approved apps. For apps that are not pre-approved,
have members fill out the Add app to Slack request form with the appropriate
information.

Allow the installation of all apps. Keep track of app installation within the
Workspace Settings page. Periodically filter apps by scope and have the security
team restrict any with scopes that are too broad.

. Which features are available on ALL THREE of Slack's paid plans (Pro,
Business+ and Enterprise Grid)?

● Unlimited message archives and search

● Data residency
●

● Custom terms of service

● Custom retention policies

● Enterprise Key Management (EKM)

● Enterprise Mobility Management (EMM)

● Custom session duration

● Mandatory two-factor authentication (2FA)

● Two-factor authentication (2FA)

● Unlimited workspaces

● User groups

● Discovery APIs

● Slack Connect channels

● Guest access

● 1 TB of data storage per user

● Voice and video calls with up to 15 people

● 24. Match Features to Appropriate Plans

● Data Residency = Enterprise Grid and Business
● Audit log API = Enteprise Grid
● Discovery API = Enterprise grid
● 2 Factor Authorization = All 3
● Domain Claiming = Enterprise Grid only
● SCIM API = Business and Enterprise grid
● User Groups =. All 3
● Custom Session Duration = All 3
● Integration with enterprise data loss prevention dip = Enterprise Grid
● SAML 2.0 Single Sign on = Business and Enterprise Grid
● Enterprise mobility Management EMM = Enterprise grid
● Unlimited Message Archive and Search = all 3
 ● Enterprise Key Management = Enterprise Grid
● Custom Retention Policies = Business and Enterprise Grid
● App Integration Management = All 3
● Guest Access = all 3
● Custom Terms of Service = enterprise grid
● Grid workspace discovery = enterprise grid
● Approved slack workspaces for your network = business and
enterprise grid
● Unlimited Apps = all 3
● Voice and Video calls for 15 people = all three
● Multi-workspace channels = enterprise grid
● Session management = enterprise grid
● Slack Connect = all 3

. A workspace is a shared hub made up of channels wherein a team

members can communicate with each other.

. Slack API’s can currently be used to manage the following at scale:

App Approvals
Create and manage workspaces and user in them
Manage invite requests

27. Workspace visibility:

Any org member can see or be added to the workspace = invite Only
Members cannot see the workspace and must be invited to join or be added =
Hidden
A global workspace for all members = Open
Anyone at your organization can view and join the workspace = Open
Requires admin overhead to accept requests to join workspace = By Request
A social workspace where we have a secret Santa channel and yearbook photos =
oPEN
Any org member can see and request to join a workspace = by Request
A workspace for a known project where the details should be kept private = Invite
Only
A workspace for which you want to control membership to interested members
only = Request
Admins control who can join the workspace = Invite Only
A workspace for complex high risk projects = Hidden
A workspace for a standard business function = Open
A welcome workspace for all members to access when they first join your org =
Open
A workspace for mergers and acquisitions = Hidden

. Which of the following are benefits of claiming domains for your

Enterprise Grid org? Select all that apply.

Streamline member requests for guests

Make your org's connected workspaces easier to find.
Prevent people from creating unsanctioned workspaces outside of your org.
Allow people with email addresses in specific domains to join your org.
Allow Org Owners to restrict member usage on mobile devices.

29. Which of the following is false of enterprise grid design?

It’s meant to be static…not true

. A clear and flexible structure that can scale over time

Apps approved and ready to automate workflows and improve efficiency

Frictionless onboarding to members can get work done in the right place right
away

Holistic security settings that align with your organizations security policies

Appropriate controls are set up at the org, workspace and member level in order to
clarify roles and responsibilities

Clear metrics for success that align stakeholders on goals user adoption and long-
term maturity

Reduction in irrelevant noise and increase ability to focus

31. Which of the following is NOT a core consideration for Enterprise Grid
design?

Organizational structure and size

Number of domains to be claimed

Existing Slack workspaces and usage

Existing knowledge networks

Cultural dynamics

. Which of the following are considerations or consequences of workspace

consolidation? Select all that apply.

Org Owners and Admins can move channels to any workspace, but they must
also have an admin role on the channel's original workspace.

Workspace Owners and Admins can move channels, but they must have
admin roles on both the channel's original and destination workspace.

Once deactivated, guests cannot be added to the new workspace without

resetting their account.

Admins will need to reinstall apps and custom bots.

Members and guests need to be added to the new workspace to avoid

disruption. Members will lose access to a channel if they aren’t already on the
workspace it's moving to.

Since private channels cannot be moved, Workspace Owners must create entirely
new private channels in the destination workspace.

Since private channels can be moved, Workspace Owners can search and find
them even if they are not a member. However, they won’t be able to see the
content of the private channel or any of the people in it.

All multi-workspace channels that were shared across the two origin
workspaces must be configured to also include the new destination
workspace.

33. You are an Org Admin at your company. The Slack core team at your
company conducted an Enterprise Grid design session and decided to
consolidate five existing workspaces into a single workspace so that
employees can better work together.

What must happen first before moving channels from the five existing
workspaces into the destination workspace?
Add guest accounts to the destination workspace

Add channel workflows to the destination workspace

Reconfigure apps and integrations in the destination workspace

Add users to the destination workspace

34. Which of the following considerations should an organization prioritize in

their Enterprise Grid design?

The number of multi-workspace channels they anticipate needing

Existing knowledge networks

Custom terms of service

The number of announcement channels needed to communicate to the whole

team

. TRUE OR FALSE: Partners can start to communicate in a Slack Connect

channel as soon as one user shares an invitation link with the
other. FALSE
. TRUE OR FALSE: Members of a Slack Connect channel shared with an
external organization can send direct messages, upload files, use apps
and integrations and start calls. TRUE
. TRUE OR FALSE: Channels shared with external organizations are always
public. FALSE
. TRUE OR FALSE: Admins must provision each guest account individually
on their own org or workspace. By contrast, in a Slack Connect channel
shared with an external organization, members from both teams can
invite others from their respective workspace to join the channel as
projects evolve and additional people need access.TRUE
. TRUE OR FALSE: After an admin has disconnected a Slack Connect
channel shared with an external organization, the host workspace
 .

(organization who sent the invite) will be able to continue using the
channel without the connection to the other workspace. TRUE
. TRUE OR FALSE: When a member of your workspace wishes to create a
Slack Connect channel with another organization, they should DM you
with the invitation link so you can authorize it. FALSE
. TRUE OR FALSE: Workspace Owners and Admins can rename any public
and private channel without additional user action. TRUE
. TRUE OR FALSE: An important part of designing a channel naming
convention is using prefixes to designate departments (i.e. #eng or #hr),
office locations (i.e. #ny) or groups, and suffixes for topics or purposes
(i.e. #acct or #help). TRUE

. Teddy Inc. recently released new guidelines for channel-naming

conventions. The company's goal is to be clear and consistent in
delivering information across their office locations.

Which of the following sets of channels provides the most clear and
consistent channel-naming convention?

#announce-global, #announce-sf, #announce

#global-announce, #announce-sf, #announce-nyc

#announce-global, #announcement-sf, #announcement-nyc

#announce-global, #announce-sf, #announce-nyc

. You are an Admin at a global organization that is launching Enterprise

Grid for all its employees. You want to make it easier for members to find
and join channels.

Which of the following will help make it easier for members to find and join
channels?

Lock down channel creation to Workspace Admins only.

Define and communicate channel naming conventions for his organization.

Rename every channel that does not have a business related title.

Move all channels from any existing workspaces into Enterprise Grid

. You are an Org Admin for a university. A group of professors from two
department-specific workspaces (Engineering and Foreign Policies) have
requested an org-wide channel to collaborate on a top-secret
government research project for two months. The project is relatively
simple in scope, but the team would need to interact in the channel
frequently.

How should you respond to this request?

Since the professors are from two department-specific workspaces, create an org-
wide channel and invite the professors.

Create a multi-workspace private channel and share it across Engineering

and Foreign Policies.

Create a shared channel with the external government agency and add the
professors to that channel as members.

Create a new invite-only workspace and let the teams create the channels they
need.

. You are a recruiter who organizes interviews for many candidates. Each
candidate typically has five interviews with individuals on the hiring team.

The hiring team needs a way to communicate confidentially about the

candidate and coordinate frequent schedule changes. After the candidate is
hired and joins the company Slack workspace, they must not be able to
access any conversations that took place during the interview process.

What's the best way to do this in Slack?

Use a group direct message with all the interviewers so they can privately chat
with each other throughout the day.

Invite the interviewers to a public channel, let them share it with others who will
need to join, and archive it when the interview is complete.

Invite the interviewers to a private channel for the candidate, then archive it
when the interview is complete.

Use a private channel, in which all interviewers are members, for all interviews
going forward.

. Single sign-on (SSO) is:

A password manager that allows users to automatically sign in without

remembering a password.

A system that uses trusted third parties to securely authenticate users with
multiple applications/websites by logging in only once.

A system entity that creates, maintains, and manages identity information for
principals while providing authentication services to relying applications within a
federation or distributed network.

. Which of the following features are supported by G Suite Auth (Google

OAuth)?

Pre-provisioning

Custom SCIM profile fields

Syncing of email address and display name

Automatic user deactivation

Just-in-time provisioning

. Which of the following is TRUE about Security Assertion Markup

Language (SAML)? (Select all that apply.)
 .

It is an open standard that allows identity providers to pass authorization

credentials to service providers.

Its purpose is to allow one system to assert a user’s identity to another

system after verifying their identity.

While often used for authentication, it is a general framework independent of

any particular use case or technology.

SAML simplifies federated authentication and authorization processes for

users, identity providers, and service providers.

All are correct

50. TRUE OR FALSE: If you set SSO up as required after your users already have
accounts, they will receive an email prompting them to connect (or "bind") their
Slack accounts with your IdP. TRUE

. Which of the following about Mandatory 2FA is FALSE?

You’ll need access to your mobile phone when you sign in to Slack.

You can choose to receive a phone call to sign in to Slack.

You'll enter a verification code and your password each time you sign in.

You can choose to send your verification code by text message or from an
authentication app.

52. TRUE OR FALSE: People won't be notified when their accounts are
deactivated nor will their messages or files be deleted. But they will be signed out
of your workspace(s) on all devices and unable to sign back in. TRUE

. TRUE OR FALSE: You can still access your direct message (DM) history
with a member who has been deactivated. TRUE
. TRUE OR FALSE: On Enterprise Grid, account deactivation happens at
the org level. TRUE

. TRUE OR FALSE: On Enterprise Grid, account deactivation happens at

the org level. FALSE

. You are the CEO of a company that has recently been sold to another
 .
company. Your company has a sizable team of engineers who have deep
expertise in APIs and collaborate in a workspace on the Business+ plan.
Due to legal requirements, access to any tools and data must cease
immediately. This includes their current Slack workspace.

Knowing that your engineers used to sign into Slack via GSuite OAuth, what’s
the most efficient way to revoke access for the entire team?

Terminate the employees sessions on GSuite and this way, terminate their Slack
sessions.

As a GSuite admin, deactivate the users’ accounts in the GSuite console, which
will deactivate their Slack accounts.

Manually deactivate each employee using the Slack interface.

Given the team’s expertise in using APIs, use the SCIM API available on the
Plus plan to deactivate all necessary users programmatically.

. Your company uses an IdP to manage access for its members on the
Business+ plan. Your information security team wants to make sure
members will be automatically deactivated when they leave the company.

Which of the following must be true to ensure that members are

automatically deactivated?

The IdP must support deprovisioning via SCIM.

Each member's access must be set to expire after 90 days.

The member who is leaving the company must have left all channels.

The member must not be a Workspace Admin or Owner.

. Which of the following are TRUE about Multi-Channel Guests (in the
default settings)? Select all that apply.
They have access to only the channels you specify

They're billed as regular members.

They can be added to an unlimited number of channels.

They can create public channels.

They can invite other members to a private channel

They have a square activity indicator next to their names.

Start a group DM with members in the same channels.

59. The ability of Slack and other tools to connect and communicate in a
coordinated way, without effort from the end user is known as:

INTEROPERABILITY

. We suggest that admins first set up Slack to integrate with these

categories of basic productivity tools. Check all that apply
Email

CRM (customer relationship management)

Calendar

Files

Voice and video calls

61. Which of the following are common use cases for marketing apps?

Performance and stats (Amplitude, Baremetrics, etc.)

Social media (HootSuite, Nuzzel, etc.)

Software development version control (GitHub, etc.)

Email marketing (MailChimp, SurveyMonkey, etc.)

62. Which of the following is TRUE of bots in Slack?

Bots are Slackbots.

Bots are the same as a regular app, but they have a name and users are meant
to talk to them.

Bots are different from a regular app because they can't access the same range of
APIs or do all the things an app can do.

Bots are cybernetic infiltration units.

63. When you develop your integrations, bots and tools for your own
workspace or org, these are:

Custom Apps

. A Slack app’s capabilities are governed by:

App permission settings

Bots and integrations

Scopes and tokens

APIs and organization security settings

. What privileges does the following scope grant an app?

reactions:read

View emoji reactions and their associated content in channels and

conversations that the app has been added to.

Add emoji reactions in channels and conversations that the app has been added
to.

View messages and other content in direct and group direct messages that the
app has been added to.
Edit messages and other content in direct and group direct messages that the app
has been added to.

. What privileges does the following scope grant an app?

files:read

View messages and other content in direct and group direct messages to which
the app has been added.

View files shared in channels and conversations to which the app has been
added.

Edit files shared in channels and conversations to which the app has been added.

Start and manage calls in the workspace to which the app has been added.

. TRUE OR FALSE: You can download and import one of Slack's pre-built
workflow templates to get you started in Workflow Builder. TRUE

. Which of the following is FALSE about Workflow Builder:

Workflows consist of a trigger followed by a set of steps to complete a task.

Anyone who creates a workflow can add collaborators to help with workflow
management and improvements.

By default, all members and guests of a workspace can create workflows.

Workspace or Org Owners/Admins can restrict members' ability to create

workflows.

If a channel has workflows added to it, any member of that channel can launch
those workflows from the Slack desktop or mobile app.
 . TRUE OR FALSE: Workspace Owners and Admins can view all published
workflows created by members of their workspaces. TRUE

. Due to a world-wide experiment in remote working, all Platypus

Terrestrial Seaplanes Ltd. employees are now working from home. The
head of HR would like your help to measure employee satisfaction and
capture any issues that might arise as their teams work remotely over
time. Ideally this would be an automated, weekly process that gives HR
the ability to export data on employee sentiment to a CSV file for analysis.

All employees are using Slack heavily to stay engaged. The HR team would
like you, the head of Software Systems and Avionics, to build a custom app
for this project.
How should you fulfill this requirement in the quickest possible way?

Use Workflow Builder to create an app that is triggered by a webhook. This way,
you can have a scheduled process and a cron job to request feedback from users.

Use Workflow Builder to create a scheduled workflow for the #general channel.
Set it to weekly and at a convenient time. Send a message with the workflow
reminding everyone to direct message their HR contact with some feedback.

Use Slackbot to set weekly reminders for all members in the #general channel to
use the associated Workflow to report on their wellbeing. Download the CSV
responses once a week.

Use Workflow Builder to create a scheduled workflow for the #general

channel. Set it to remind all members to use the associated workflow to
report on their wellbeing at a convenient time weekly. Download the CSV
responses once a week.

. Your organization is in the process of launching an employee referral

program. Employees need an efficient way to submit the
referral's resume and share feedback about the individual. This
information needs to be accessible to the recruiting team so they can
screen the potential candidate. The recruiting department has asked you
to recommend a way to use Slack to optimize this process.

What would you recommend?

Employees should start a DM with Slackbot and trigger a command to start the
workflow that would allow them to add information about a potential candidate to
its library. Recruiters can then DM Slackbot and ask if there have been any new
referrals.

Create a public channel for employee referrals and anyone who has a potential
candidate can post a message.

Have users direct message the recruiters and upload the candidate’s resumé to a
file sharing app available on the Slack App Directory.

Create a workflow using Workflow Builder with the necessary fields and then
have it post the data to a private channel for recruiters.

. Slack's internal security program is based on the concept of ______

___ ______ (three-word phrase), securing our organization and your
data at every layer.

DEFENSE IN DEPTH

. Below are several ways Slack prioritizes security governance, risk

management and compliance. Match the correct summary to its
explanation or specific example.

External Validation - Independant entities conduct application level and

infrastructure level penetration tests
Disaster Recovery and Business Continuity Plan - Slack utilizes services to
distribute production operations across 4 physical locations
Data Retention and Disposal - Slack hard deletes all information from currently
running production systems
Administrative Access Control - Multifactor authentication for all admin access to
systems by slack employees
Network Security and Server Hardening - testing/developing systems hosted in a
separate network from production infrastructure
Encryption at rest and in transit - the latest encryption standards and cipher suites
for data at rest and in transit
Endpoint Security - Workstations issued to Slack personnel are configured to
comply with security standards.
System monitoring logging and alerting - Production logs are stored in a network
that is accessible only by the relevant personnel.
 . Which of the following is NOT an option for mobile security on Slack
Enterprise Grid?

Integrate with an EMM provider.

Require all members who access Slack from an unmanaged mobile device to use
secondary authentication

Block downloading and copying content from Slack on unmanaged mobile devices.

Require members to use a secure mobile browser when signing in with SSO and
opening external links on the Slack mobile app.

Require members to access Slack from devices that are already jailbroken or
rooted.

. TRUE OR FALSE: Members required to use the Slack for EMM app will have 72
hours to switch before they're signed out on mobile. TRUE

. Slack provides tools to give you visibility into and control of how your
organization is using Slack. You can use this tool to generate an analysis
of how your Slack organization is being accessed.

Enterprise Key Management

Data Loss Prevention apps

Discovery API

Audit Logs API

. This feature gives your organization increased ownership of your Slack

messages and files by using your own KMS encryption keys.

Audit Logs API

Data Loss Prevention apps

Enterprise Key Management

Discovery API

. This can be set up to ensure that confidential information (like social

security numbers) isn't shared within your Slack workspaces.

Data Loss Prevention apps

Discovery API

Audit Logs API

Enterprise Key Management

. DLP Apps require read and write access in Slack.

. The design, structure, and size of your Enterprise Grid organization are
unique — and so are your rules. Org Owners and Admins can outline the
rules to join and use their Slack org in THIS, Custom Terms of Service

. What are your options when choosing message retention for channels
and direct messages? Check all that apply.

Let workspace members override these settings: This setting allows

members to set their own retention period for private channels and direct
messages.

Delete messages and their revisions after viewing: This setting permanently
deletes all messages (including message edit and deletion logs) from channels
and direct messages after they have been viewed by the message recipient or
100% of channel participants.

Delete messages and their revisions after [...] :This setting allows you to
determine a period of time after which Slack will permanently delete
messages (including message edit and deletion logs) from channels and
direct messages.

Keep all messages, but don't track revisions: Slack will keep all messages,
but will not keep logs of what the original text was, prior to users message
edits and deletions.
Keep everything: Slack will keep all messages exchanged in your workspace,
and logs of users message edits and deletions.