Revision 1 3
Revision 1 3
TABLE OF CONTENT
Topics:
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Topic 1 – Banking Products & Practice
Account • KYC is key to account opening as it makes future transactions trouble free,
Opening combats money laundering, complies with UAE central bank requirements on
Considerations AML, develops long lasting relationship with banks and identifies cross selling.
• Account holder has to give authority to open account. Identity is verified by
passport or identity card or utility bills.
Types of • Current/ Checking Account – Withdraw money on demand.
Deposit • Savings Account – Makes a habit of small savings among people.
Accounts • Fixed Deposit Account – Money deposited for a fixed period of time. Penalty
on premature withdrawal.
• Call Deposits – Account for investment funds that offers advantage of both
savings and current account.
• Other accounts include:
• Illiterate Account – For a person who cannot read or write. Usually thumb
impression is used for any activity.
• Minor Account – for people below the age of 21 according to Hijra calendar
or 20 yrs 5 months by Gregoria calendar. Usually, a parent or guardian is in
charge of the operations in the account.
• Joint Account – For two people who have equal share unless agreed
otherwise. Bank stops withdrawal in case of death/loss of legal
competence of a joint account holder to the extent of share of the
deceased. Examples are husband and wife, father and son, partners.
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Topic 1 – Banking Products & Practice
Money • Process of turning ‘dirty’ money (derived from criminal activities) into money
Laundering which appears to be from legitimate origins.
• 3 stages to Money laundering:
• Placement: introduction of dirty money in the system.
• Layering: moving the placed money around in order to make it difficult for
authorities to link the placed funds with the ultimate beneficiary of the money.
• Integration: Ultimate beneficiary appears to be owning legitimate funds.
• Anti-money Laundering (AML) provisions require firms to report suspicious
transactions at placement and layering stages. Keep adequate records which
prevents integration stage and to report suspicious activity to regulatory
authority.
• AML’s procedures and law helps to detect and report suspicious activity.
• Terrorist Financing – ‘dirty money’ goes for terrorist financing as well and it
important for all companies to keep adequate records for their customers to
avoid any such activities.
Negotiable • Instruments of credit that are transferrable from one person to another.
Instrument • Features are:
• Transferability – easily transferred by endorsement or delivery.
• Good Title – The title of the holder is not affected by the defective title of the
transferor.
• Right to Sue – Holder can sue the person who is liable to make payment, if
needed.
Types of instruments
• Bills Of Exchange – An instrument in writing containing unconditional order,
signed by the maker. Basically directs a certain person to pay a certain sum to
a certain person who is the bearer of the instrument.
• Promissory Notes – Instrument in writing containing unconditional
undertaking, signed by the maker to pay a certain sum of money to the bearer
of the instrument or to the order of a certain person.
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Topic 1 – Banking Products & Practice
Cheques • An unconditional order to pay a certain sum of money to the person who is
mentioned on the cheque.
Types of cheques.
• Bearer Cheques - When the words “or bearer” on the face of the cheques is not
cancelled. Can be transferred from one person to another and can be encashed
without endorsement.
• Order Cheques - When the words “or bearer” is cancelled and in place “or
order” is written. Person whose name is mentioned further endorses on such a
cheque.
• Crossed Cheques - Two lines are drawn on the left-handed upper corner of
the cheque.
Types of Crossing Cheques
• General Crossing - Cheque bears two parallel transverse lines without any
words written between them across its face. If the cheque is crossed the
payment cannot be made.
• Special Crossing – When the name of a specific bank is written in the space
between the 2 parallel lines, it means special crossing which means the bank
should pay the exact bank which is specially crossed.
• Endorsement - Writing a person’s name on the back of the instrument for the
purpose of negotiation.
• Two types are General and Special endorsement.
• Date of issue is very important on a cheque as it shows how long It has been
in circulation and whether or not it has become stale.
• UAE law says any cheques which are more than 6 months old are called stale
cheques.
• Post Dated Cheques is a cheque paid before the date of issue. It becomes a
bank liability if these cheques are issued.
• A cheque become dishonouring if there are insufficient funds, signature is
different, cheque is stale, etc.
• Any damages due to forged signature or clever alteration is handled by the
paying bank and is their liability.
• Collecting banker is liable if customer suffers loss due to banks negligence or
collects a forged endorsement.
• Cheque Truncation is a new system in UAE banking. It is a cheque clearance
and settlement between banks based on electronic data. Helps in reducing
frauds and also in reconciliation.
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Topic 2 – Retail & Corporate Banking
Retail Banking • Retail Banking is the offering of financial services to individual or personal
customers. (sometimes services to SME Customers)
• Loans to Retail customers should not exceed AED 2 million in aggregate per
customer for all other loans and AED 10 million for residential mortgage loans,
as per CBUAE.
Retail Banking • There are five types of product and services: Deposits, Loans, Non-Banking
Product & products, Banking services, Alternative channels.
Services
Deposit • Products are: Current accounts, Savings Bank Accounts, Fixed Deposits,
Products Target Deposits, Call Deposits, Foreign Currency Fixed Deposits.
Current • For business Purposes, professionals and companies.
Accounts • Funds can be withdrawn on demand which is used for settling transactions.
• Unlimited Deposits & Withdrawals and only residents can open the account.
• No interest charges and cheque book is issued.
• Generally not for minors and overdrafts are allowed.
• Maintained in Foreign and Local Currencies and withdrawal Slip is allowed.
• Bank may charge fees for the services offered.
Savings Account • For savings purpose - by individuals.
• Can be opened for employees, minors, senior citizens and illeterates.
• Unlimited deposits but limited Withdrawals.
• No cheque book issues, but ATM is given.
• Fee charged for more than allowed withdrawal.
• Interest is Paid and no overdrafts allowed.
• Non-residents can also open and generally maintained in local and foreign
currency.
Fixed Deposits • Offers a fixed interest rate (higher than CA & SA), for a fixed amount and term.
or Term • Generally payment only on specific periods.
Deposits • Interest rate for each period is different from bank to bank and overdraft can be
taken.
• Penalty for making a payment outside specific periods.
• Minium term is 7 days and maximum is 5 years. (depends bank to bank)
• Nomination can be done and not an operating account so no cheque or ATM.
• Loans can be granted against fixed deposit.
Target deposits • Offers a fixed interest rate (same as FD), for a fixed amount and term.
or Recurring • Contributes a fixed amount of monthly savings for a certain period to arrive at a
Deposits pre-determined target amount.
• Main objective is to develop regular savings habit among the public.
• Paid only on maturity and no penalty.
• Interest rates do not change and on maturity the plan is ceased.
• Loan can be given against target deposits.
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Topic 2 – Retail & Corporate Banking
Retail Loans • Types of retails loans are: Personal Loans, Auto Loans, Mortgage Loans,
Overdrafts, Credit Cards
Personal Loans • For personal use and is usually 20 times Gross Monthly Salary.
• Repayment in maximum of 48 EMIs
• No security, hence called unsecured loan.
Auto Loans • For purchase of a car. Usually, 80% of the Car’s invoice Value.
• Repayment in maximum of 60 EMIs and car is mortgaged to bank. (Secured
Loan)
Mortgage Loans • For purchase of residential property, with maximum being 10 million
• Requirements depends on bank to bank.
• Loan to value – UAE National – 80% and Expats – 75%.
• Repayment up to 25 years.
• The property is the collateral. (Secured Loan)
Overdrafts • Unsecured revolving loans. No ficed number of repayments and amount
depends on salary (bank to bank)
• Repayment is either in full or parts over time.
Credit Cards • Issuer – Banks, Mater, Visa
• For shopping or online purchases. It is an unsecured loan which works like an
overdraft.
• Limit is decided by bank and interest rates vary from 0-3% per month. (High
interest rate)
• Repayment in full amount monthly or minimum amount – 5% of outstanding.
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Topic 2 – Retail & Corporate Banking
Investment • Pools of investment combining into a large fund also known as unit trust or
Products mutual funds.
• Purpose is to get better return than bank deposits.
• Usually invests in stocks, bonds, and currencies.
• Nominal charge and the fund handled by a manager who reduces risks by
having a diverse portfolio.
Types of • Types of mutual funds are:
Investment • Money Market Funds: Earns a rate of return comparatively higher than bank
Funds deposits. Short term interest bearing money market instruments like bank
deposits, commercial papers, government bills. Investors are usually low risk
bearers.
• Bonds fund: Earns a stable income from interest and the bond coupons and
make profit from trading the bonds. Instruments are corporate bonds &
treasury bonds. Investors are usually risk-averse and moderately conservative
who want stable return over long term.
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Topic 2 – Retail & Corporate Banking
• Income Fund: investment in bonds that pay coupons and dividend paying
equity shares. Moderate risk with good monthly returns.
• Balanced Funds: Purpose is to get capital appreciated over long term.
Investment in stocks and bonds with a high level of risk expecting high returns.
• Equity Funds: Purpose is to get capital appreciation and higher return than
inflation over long term by investing in a portfolio of stocks. High risk tolerance
in investors.
• Investments with high return usually comes with higher risk.
(bond<<equity)
Electronic Money (E-money) – All smart cards or debit cards are e-money.
Products offered • Trade Finance products – Collections, letters of credit, bill discounting, etc.
to Corporates. • Credit Products – Bilateral loans, syndicated loans, project financing, leasing
etc.
• Risk Management Products – Forward contracts, options, futures, swaps.
• Transaction Products – Cheque collection services, CMS services, Escrow
Mgmt services, Payment services.
Corporate Loans • Sales – Verifying customers.
• Credit Approval - Based on the rating of the business. 5 Cs of Credit –
Capacity, character, collateral, capital, and conditions
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Topic 2 – Retail & Corporate Banking
Secured Vs. • Secured Loans: Type of loan that is backed by collateral, which is an asset or
Unsecured property that the borrower provides to the lender. If there is a default, the
Loans lender has the legal right to seize the collateral and sell it to cover the debt.
• Unsecured Loans: Higher interest rates than secured loans as there is more
risk for the lenders due to lack of collateral. Lenders depend on the financial
stability of the borrower.
Loan Collaterals • Types of collaterals are automobiles, real estate, valuables, plant & machinery,
investments, insurance, deposits.
• A good security should be reasonably stable, title of the security should be
easily transferable, easily enforceable, and preferably in the same area of
jurisdiction.
• Third party guarantee is a promise from one party to another for the payment
of debt of a third party in case of a default.
Mortgage • It is a contract between the borrower and lender.
• Mortgagor remains the legal owner of property, but the mortgagee has the
rights to enforce the security, such as selling it, in case of default in loan
payments.
Debentures • Refers to long term debts or loans made by a borrower. Not issued by
individual persons, rather financially strong companies, or groups such as
corporations and governments. It can be secured by a fixed or floating charge
and can be realized in case of default of payment.
• Stocks and shares can also be used at collateral and can be transferred in the
name of the lender in case of a default in payment.
Deposits • Safe and highly liquid form of security.
• Set-off: is the combining of debit and credit accounts for settlement of a debt.
• Lien: Right of the banker to retain other’s property until a debt is paid.
• Pledge: when lender takes actual possession of assets until the debt is not
paid back.
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Topic 3 – Banking and Corporates Law
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Topic 3 – Banking and Corporates Law
• Rights:
Are generally written into laws. Based on this, people can very easily
Rights Vs. Duties challenge or defend their rights in the court of law.
• Duties:
Are defined as things that are to be completed or be followed by an individua
• Set-off clause:
Rights of a
is a legal clause that gives a lender the authority to seize a debtor's deposits
Banker
when they default on a loan.
• The Bank will ensure security of the customer’s information.
• Exceptions are:
Duties of a
1- To professional advisers and service providers of permitted parties
Banker
2- To any court or tribunal or regulatory or governmental agency
3- To agencies authorized by customer
Duties of an • Must act in good faith and for the benefit of the principal.
agent • Must make full disclosure of material facts relating to the agency
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Topic 3 – Banking and Corporates Law
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Topic 3 – Banking and Corporates Law
if there is a
is a contract
Enforceability of condition that
is a contract is a contract which at the
Contracts benefit of the such party may
which cannot which can be option of one
option of cancel it without
be enforced enforced in party can be
conditionality mutual consent
under the law law. held to be
or an order of the
void.
court
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Topic 3 – Banking and Corporates Law
By By By impossibility of
By Breach
performance agreement performance
A breach of contract occurs
where a party fails to perform
one or more of his contractual
obligations.
The parties
A- Actual breach: occurs when a
A contract to a contract
Dissolution of a party fails to perform one of his
will normally may decide Death or incapacity
Contract obligations under the contract
be discharged to terminate of one of the
(Discharge) when it is due.
by the contract parties
performance by mutual
B- Anticipatory breach:
agreement
where one of the parties to the
contract declares his intention
of not performing the contract
before the due date of
performance
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Topic 3 – Banking and Corporates Law
1. Offer.
2. Acceptance.
3. Intention to create legal relationship
4. Consideration (Obligations)
Essential 5. Free and genuine consent
Element of a
6. Capacity of the parties
Contract
7. Lawful purpose
8. Certainty of meaning
9.Possibility of performance
10.Form & Perfection
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Topic 3 – Banking and Corporates Law
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Topic 4 – Bank Risk Management
Financial Risks
Non-Financial Risks
Module 2
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Topic 4 – Bank Risk Management
• The level of risks that the bank is willing to assume, the unexpected losses
Risk Appetite
that are willing to expose themselves to is called risk appetite.
Risk • Is the process by which a Bank ensures that the level risk exposures of the
Management Bank is within its risk appetite
1- Risk Identification:
Identify the nature and type of risks.
2- Risk Assessment:
Consists of two stages: Risk measurement & Risk Appetite
Risk measurement:
is a methodology to estimate the quantum of risk exposure or unexpected
loss faced by the Bank.
Risk Appetite:
is the decision of the Top Management on how much of a particular risk can
be accepted by the Bank.
3- Risk Treatment:
The risk treatment methods normally adopted are abbreviated as TARA.
T A R A
Transfer of Risk Avoidance Reduction of risk Acceptance of Risk
Risk of Risk
Management
Risk is They are avoided Risk Reduction or Risk Risks that have low
Process
transferred Mitigation is resorted probability of
through purchase to, to bring risk occurrence and low
of Insurance exposures up to the loss impact can be
policies level of risk appetite. accepted without
mitigation
Existing risk = Inherent
Risk
4- Risk Monitoring:
To track identified risks through Key Risk Indicators ( KRIs)-whether they have
increased or reduced
Module 3:
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Topic 4 – Bank Risk Management
Credit Risk
• Default Risk:
Chance that the borrower may not repay loan.
• Concentration Risk:
Credit Risk
risk arising out of too much credit exposure to one borrower.
• Migration Risk:
When credit risk of the borrower worsens than the earlier level
• Qualitative: Credit rating is an assessment of the creditworthiness of a
Measurement of
borrower-Credit rating agency.
Risk
• Quantitative: Risk weighted assets (RWA) = Loan Amount x Risk Weight ( RW)
• CREDIT POLICY
• LOAN INTEREST RATE
Credit Risk
• LIMIT ON LOAN AMOUNT
Mitigation
• LOAN COVENANTS
• COLLATERAL SECURITY
• Loan reviews
Credit Risk
• On-site visits
Monitoring
• Key Risk Indicators-External & internal
Market Risk
✓ Foreign Exchange Risk
Market Risk ✓ Equity Risk
arises from ✓ Commodities Risk
✓ Interest Rate Risk
Treasury
Is the only Department that can originate Market Risk
Department
• is measured by Long Position or short position, whichever is larger.
Measurement • Long Position exists when you buy an asset.
• Short Position exists when you sell.
• Internal Controls
Mitigation of • Segregation into Front Office, Mid Office and Back Office
Risk • Prohibition of off market trading
• Recording telephone conversations
• Mark-to-Market: Trading positions are evaluated at day’s closing prices to
Monitoring estimate daily profit and loss.
• Periodic Evaluation of Trader’s performance.
Liquidity Risk
• Funding Liquidity Risk: Inability to meet commitments-Lack of funds.
Identification of
• Market liquidity Risk: Inability to sell investments for generating funds.
Risk
• Options Risk: Risk of deposits being withdrawn before their maturity dates.
Measurement of
• Liquidity Gap Statement or Maturity Mismatch Monitor-For each period
Risk
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Topic 4 – Bank Risk Management
Module 4:
Operational Risk
• The risk of loss resulting from inadequate or failed internal processes, people
Identification
and systems, or from external events
• Qualitative: Number of branches/personnel/customers/Borrowers
Measurement
• Quantitative: Actual Reported loss or near misses
• Internal Fraud:
Unauthorized Activity, Theft and Fraud by staff
• External Fraud:
Theft and fraud, Systems Security breach by outsiders
• Employment Practices & Workplace Safety (EP&WS):
Employee Relations, Safe Environment, Diversity and Discrimination
• Client, Products and Business Practices:
Operational Risk
Violation of guidelines, Breach of privacy, Misuse of confidential information,
Types
Money laundering, Product defects, Wrong Advice to customers
• Damage to Physical Assets:
Natural and Man-made disasters
• Business disruption and system failures:
Hardware, Software, Telecommunications, Outage
• Execution, delivery and process management:
Miscommunication, errors, Missed deadline, Delivery failure, Wrong reporting
• application of “Internal Controls”
Risk Mitigations • Internal controls are policies, procedures and rules implemented by a
company
Objectives of • Protect assets.
Internal Controls • Ensure records are accurate.
under COSO • Promote operational efficiency.
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Topic 4 – Bank Risk Management
Module 5:
C-Capital Adequacy
A-Asset Quality
M-Management quality
CAMELS
E-Earnings
L-Liquidity
S-Sensitivity to Market Risk
• Concealment: it is an offence for a person to conceal or disguise criminal
property
Money • Arrangements: assistance given to a money launderer is an offence
Laundering • Acquisition: use and possession – `acquiring, using or having possession of
Crimes that
criminal property is an offence
bankers are
exposed to • Failure to report: not reporting a suspicion on account of a red flag is an
offence- Concealment is with knowledge, failure to report is about suspicion.
• Tipping off: Informing the customer that he is under suspicion
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Topic 5 – Trade Finance
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Topic 5 – Trade Finance
Documentary
Advance Payments Letter of Credit Open Account
Collections
• Secure for Exporter
• Equally Secure for • Secure for Exporter • Riskier for Exporter
• Riskier for Importer
Both • Riskier for Importer • Secure for Importer
• occurs when a seller instructs his bank to forward documents related to the
Documentary
exporting of goods or services to the buyer’s bank, then requesting them to
Collection (DC)
present these documents to the buyer for their payment.
Documents against Documents against Documents against Acceptance pour
payment (D/P) acceptance (D/A) a letter of AVAL
undertaking
the collecting bank the collecting bank The Buyer gives a Like the D/A.
releases the is permitted to letter of Acceptance will be
documents to the release the undertaking to pay guaranteed by the
Types of DC buyer only upon documents to the at a future date acceptor’s Bank.
full and immediate buyer against (promise to pay), Aval is the
cash payment acceptance when, the Bank will guarantee given by
(signing) of a hand over the Bank
usance bill of documents
exchange.
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Topic 5 – Trade Finance
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Topic 5 – Trade Finance
Back-to-Back Standby LC of
Red Clause LC Transferable LC Revolving LC
LC Credit
letter of credit allows an Single L/C When a LC Is a special kind
with advance intermediary that covers prohibits of LC that
payment), the ( First multiple- transferability, guarantees
seller can Beneficiary) to shipments the payment to
request an transfer a letter for a period intermediary Beneficiary on
advance for an of credit to a (say one uses Back- non-payment by
agreed amount supplier (Second year) toBack LC to Applicant
from the Beneficiary), in transfer the LC
correspondent whole or in part. to supplier
bank of the
Types of LC
Issuing Bank
The LC cannot Instead of The SBLC is payment
be transferred arranging a Intermediary on non-
by Second new L/C for asks his Bank performance by
beneficiaries each to issue a fresh applicant.
separate new LC in place Issued under
shipment, of the Primary UCP 600 or ISP
the buyer LC 98
establishes a
L/C that
revolves
(renews)
• EXW (EX-WORKS):
the seller delivers when it places the goods at the disposal of the buyer at the
seller’s premises. The seller has no other responsibilities after this.
Rules for Any
Mode of
• FCA (FREE CARRIER):
Transport
the seller delivers the goods to the carrier, or another person nominated by
the buyer at the seller’s premises, or another named place.
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Topic 5 – Trade Finance
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Topic 5 – Trade Finance
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Topic 6 – Treasury & Investment
Investments • Current commitment of dollars for a period of time in order to derive larger
future payments that will compensate the investors for.
Types of investments
• Real Investments – Tangible Assets
• Financial Investments – Paper or electronic form
There are two types of investors:
• Institutional Investor – Banks are also institutional investors. They invest in
financial assets made by the Treasury department.
• Retail Investor – individuals and nonprofessional investors who buy and sell
securities.
Bank Treasury • Treasury of the Bank is the profit centre which trades in financial assets(foreign
Department exchange and derivatives), lending and borrowing funds (all currencies), and
buying and selling (financial assets to customers).
• Treasury has three departments: Treasury Sales, Investment Management and
Investment Advisors
• There are different types of market risks: foreign exchange risk, equity risk,
commodity risks, interest rate risks.
Financial • Any marketplace where buyers and sellers participate in trade of assets such
Markets as equities, bonds, currencies and derivatives.
Types are:
• Primary Market – markets where new financial instruments are sold for first
time.
• Secondary Markets – Called stock exchanges and investors purchase
securities from other investors.
• Exchange markets – On exchange is physical marketplace where brokers
and dealers handle trades for their customers. Settlement is centralized. Over-
the-counter (OTC) is developed among dealers who communicate with each
other via telephone and electronic trading systems.
• Financial intermediaries includes, Bank which raises funds by borrowing,
Investment companies manage the money, and investment bankers handle the
sale of new securities.
Other types of financial markets:
• Foreign Currency: Allows currencies to be exchanged.
• EURO Dollar Market: US Dollar deposits placed in bank outside USA are
called Euro Dollars
• Euro Bond Market – Debt instrument denominated in a currency other than
the home currency.
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Topic 6 – Treasury & Investment
Money Markets • Market for short-term lending and borrowing or trading of short-term debt
instruments.
• Maturities are less than 1 year.
• Instruments include:
• Treasury Bills – Debt obligation backed by the US government within a 1-year
maturity.
• Commercial paper – short-term debt instrument issued by a corporation,
typically for working capital and meeting short-term liabilities.
• Repos – A repurchase agreement is a short-term borrowing for dealers in
government securities.
• Foreign exchange – interbank lending and borrowing in dollars outside the
home country is called Euro Dollars.
Capital Markets • A market for trading long term assets or raising capital. Equities & Bonds are
typical financial assets.
• Primary Markets: new bonds and shares are issued.
• Secondary Markets: Trade happens through exchanges. Example: NYSE,
LSE, DFM, ADX.
Equity Vs. Debt • Equity – Ordinary shares or common stocks. Fractional owners of the
company that issue the equities. Returns come from dividends and capital
gains.
• Bonds – Debt instrument where the issuer promises to pay the investor a
periodic interest payment and the principal at a specified date in the future.
Terminology • Par Value/ Face Value – Principal amount of bond which is repaid on maturity.
with Bonds • Tenor/maturity period – period after which bond is repaid.
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Topic 6 – Treasury & Investment
Derivatives • Financial contracts that are derived from underlying assets like equities, bonds,
foreign exchange and money market funds and commodities.
• Right to buy or sell an underlying asset in the future with or without obligation
represents such derivatives.
• Hedging – This technique is employees by portfolio managers to reduce risk.
• Speculation – Involves assuming additional risk (betting) in an effort to make,
or increase, profits.
Types of • Forward Contract – one party agrees to buy, other to sell, a physical asset or
Derivatives security at a specified price on a specified date in future. OTC traded.
• Future contract – It is a forward contract that is standardized, and exchange
traded. They are traded in secondary market.
• Option – Provides its buyer the right to enter into a transaction involving an
underlying asset at a future date. Call option gives the right to buy the asset at
a predetermined price. Put option gives the right to sell the asset at a
predetermined price. American options can be exercise on or before the due
date whereas European options can be exercised only on the due date.
• Swap – Series of forward contracts. One party agrees to pay fixed interest rate
and agrees to receive floating interest rate in exchange. Eg: Fixed rate vs
LIBOR
• Forward Rate Agreement – It allows a company to fix the interest cost of a
specific amount of borrowing, at a specific rate, from a specific time in the
future, for a specific period. So, when companies expect interest rates to rise,
buy FRA to be protected.
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