Organizational Development and Behavior

BUS 603
NUMBER OF CREDITS: 3
PREREQUISITES: None
URL for Blackboard Site: Locate the course site by logging into Blackboard: https://blackboard.edgewood.edu

Instructional Mode: Fully Online

COURSE STRUCTURE

This course is delivered entirely online; there are no required face-to-face sessions in a physical classroom.

INSTRUCTOR

Instructor: Victoria M. Palmisano, MA, MBA, MLS, Ph.D.

Title: Associate Dean of Business, Communication, and Innovation

CONTACT INFORMATION

Preferred Contact Method: email

Email: [email protected]

Office Location: Predolin 344

Office Hours: Mondays and Wednesdays, 10:00am – 12:00pm, and by appointment

608-663-6859
Note: I am only available by phone during standard business hours in
Office Phone:
U.S.A. Central Standard Time. Please leave a message and I will
respond within 24 hours or during the next business day.
Please place your class number and topic of email in the email subject
line.
I will respond to all emails/voicemails within 24 hours, or immediately
Email/Phone Response:
during my normal office hours. Please note that emails/voicemails
received after 4:00pm on Friday will be addressed on the next business
day.

WebEX Virtual Office https://edgewood.webex.com/meet/vpalmisano

WELCOME TO OUR COURSE

My name is Victoria M. Palmisano, Ph.D., and I will be your instructor for this course. My background is in Small Business
Management, and I have an academic research interest in Intellectual Property as it relates to Educational Content. This course is
rooted in open and honest learning and exploration. It is important that we maintain a safe space, open to self-expression and
exploration of the course content. Our classroom will be a safe space, devoted to the inclusion of all students.

This course will help you to understand organizational development and leadership. This course will prepare you to analyze processes
and create strategic plans for success within an organizational environment. You will also explore the concepts surrounding leadership
and culture within a global context. It is important that you not only complete assigned and suggested activities but that you are also
prepared to engage with the content.
REQUIRED MATERIALS AND TECHNOLOGY

• Lee G. Bolman, and Terrence E. Deal. 2021. Reframing Organizations : Artistry, Choice, and Leadership. Vol. Seventh
edition. Hoboken, N.J.: Jossey-Bass.
https://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=3020709&site=eds-live&scope=site.
• The textbook is available to you virtually through the Edgewood College Library.
• Additional Learning materials are posted on Blackboard
• Computer with reliable Internet access

Locate the course site by logging in to Blackboard with your Edgewood user ID and password. https://blackboard.edgewood.edu

Remember that to protect your user account as per Edgewood’s Acceptable Use Policy, you should never share your
Edgewood login password with anyone else.

If you are experiencing any technical problems with Blackboard, please contact the Technology Assistance Center:

• Phone: 608-663-6900

• Email: [email protected]

You may also want to consult the Blackboard Learn Help for Students website.

Remember that to protect your user account, you should never share your Edgewood login and password with anyone. For
more information on email communications and safeguarding your password, see the Edgewood College Student Handbook.

COURSE DESCRIPTION

COURSE DESCRIPTION: Organizational Development and Behavior is the study of human behavior in an organizational setting.
The purpose of this kind of study is to equip organizational leaders with the insight necessary to develop interpersonal relationships
that will build teams, increase productivity, enhance the quality of work life, orchestrate change, improve employee retention, and
augment communication. Topics in management including: Perception, Personality and Attitudes, Group Process: Building Teams,
Communication, Orchestrating Change, Motivation, Empowerment, Leadership, Performance Appraisals and Business Ethics.
PREREQUISITES: None
SPECIAL INFORMATION ABOUT THIS COURSE: This is an interactive course which combines independent research and
online components. Access to a computer with an internet connection is required for completion of assignments for this course.

COURSE GOALS, LEARNING OUTCOMES, ASSESSMENTS

COURSE GOALS: By the culmination of this course students should be able to identify challenges and their potential solutions
within the context of organizational leadership. Students will also be able to formulate strategic plans for change and improvement.
Students will be able to understand in influence organizational culture engage in successful business leadership practices.
LEARNING OUTCOMES: By the end of the course students will be able to:
• Explore the concept of complex decision making within organizations.
• Understand the concept of reframing as it relates to organizational structure.
• Analyze the role of the leader in shaping organizational culture and structure.
• Explore the core assumptions, origins, and basic forms of Bolman and Deal’s Four Frame model.
• Understand how to apply Bolman and Deal’s Four Frame model to an organization for assessment and improvement.
• Analyze the application of Bolman and Deal’s Four Frame model to enact organizational change.
• Apply Bolman and Deal’s Four Frames to organizational practice.
• Evaluate leadership through the integration of the Four Frames.
• Analyze the application of the Four Frames to enact organizational change.

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ASSESSMENT: Emphasis will be made to improve students’ abilities to apply concepts through assessed methods. Written
assignments will be presented to reinforce research and writing skills. Students will work through problems with the use of digital and
print resources. Students will be challenged to apply recently learned concepts to interactive and written assessments.

The course goals and objectives will be addressed as students do the following:

• Complete discussions and assessments demonstrating an ability to apply course concepts.

• Research and write a scholarly paper that utilizes primary and secondary resources.

TEACHING AND LEARNING ACTIVITIES

Learning is a collaborative process. Sharing work experiences, life lessons, and personal opinions in class activities will help us make
relevant connections with real world experience, allowing us to apply the knowledge we glean from the textbook and other sources.

WHAT IT MEANS TO BE A MEMBER OF THIS CLASS

ATTENDANCE POLICY: To be successful in this fully online course it is essential to log in to the Blackboard course site multiple
times per week to complete required learning activities. Your attendance is measured through your active participation and completion
of required assignments within the Blackboard course site.
PARTICIPATION: The goal is to know all the material, not just some of it, as this is preparation for becoming a professional. I
encourage you to stay current, because once you fall behind it is difficult to catch up. Also, since the material is cumulative in nature,
your overall course comprehension and academic success may be negatively affected if you fall too far behind.
CLASS DISCUSSIONS: We will work as a group to ensure that each student is able to participate in discussions and activities in a
manner in which they feel comfortable and accepted. It is important that in all discussions you are mindful of maintaining an
appropriate academic learning environment and participating in a manner that is productive, contributory, and in the vein of supportive
critique. While discussions are not mandatory, I encourage you to participate as you are able so that you may network and connect
with your peers.

LATE WORK POLICY: Due dates for the course are posted in the Blackboard course site. Work turned in by 11:59 p.m. on the due
date will be considered on time. Should the need arise for a student to submit an assignment after the deadline please discuss this with
me prior to or as close to the missed due date as possible.

NAMES AND PRONOUNS: Please tell me which pronouns and name to use when addressing you early in the semester so that I
may make appropriate changes to my records.

EXPECTATIONS FOR TIME SPENT OUTSIDE OF CLASS This course is a 3-credit course, which means that students are
expected to participate in course-related work each week. This includes work done completing assigned readings, accessing course
materials, preparing online or written assignments, studying for tests and examinations, and other course-related tasks.

GRADING

Your grade will be comprised of the following elements:

Graded Item Description Portion of Grade

Module You will complete assessments within each module in the form of short quizzes. These
Assessments are designed to assess your ability to interpret and apply the material presented within each 35%
module.
Final Project This assignment requires you to complete academic level applied research and submit a
paper appropriate for graduate level study. 65%
Total 100%

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 GRADE SCHEMA:

Score Grade GPA

90% and above A 4.0
86% - 89 % AB 3.5
76% - 85% B 3.0
75% - 66% BC 2.5
65% - 61% C 2.0
60% - 56 % CD 1.5
55% - 50 % D 1.0
Below 50% F 0
Note: Cumulative GPA is determined by – (Total GPA)/(Total Credit Hours for which grade points are assigned)

COURSE SCHEDULE

This course schedule may change in response to the needs of the class, or unforeseen circumstances. If anticipated in advance, changes
to this schedule will be announced in class and via email. Changes to this schedule will be posted on Blackboard.

Module # Topics/ Readings Assignments and Due Dates

Dates Learning Objectives
Module 1 Making Sense of Bolman & Deal (2021) • Complete Assigned Readings
Organizations Chapters 1-2 • Watch Module 1 Lecture Videos
• Review Module 1 Slide Decks
• Complete Optional Discussion
• Graded Activity: Complete in-module assessments.
Module 2 The Structural Frame Bolman & Deal (2021) • Complete Assigned Readings
Chapters 3-5 • Watch Module 2 Lecture Videos
• Review Module 2 Slide Decks
• Complete Optional Discussion
• Graded Activity: Complete in-module assessments.
Module 3 The Human Resource Bolman & Deal (2021) • Complete Assigned Readings
Frame Chapters 6-8 • Watch Module 3 Lecture Videos
• Review Module 3 Slide Decks
• Complete Optional Discussion
• Graded Activity: Complete in-module assessments.
Module 4 The Political Frame Bolman & Deal (2021) • Complete Assigned Readings
Chapters 9-11 • Watch Module 4 Lecture Videos
• Review Module 4 Slide Decks
• Complete Optional Discussion
• Graded Activity: Complete in-module assessments.
Module 5 The Symbolic Frame Bolman & Deal (2021) • Complete Assigned Readings
Chapters 12-14 • Watch Module 5 Lecture Videos
• Review Module 5 Slide Decks
• Complete Optional Discussion
• Graded Activity: Complete in-module assessments.
Module 6 Improving Bolman & Deal (2021) • Complete Assigned Readings
Leadership Practice Chapters 15-22 • Watch Module 6 Lecture Videos
• Review Module 6 Slide Decks
• Complete Optional Discussion
• Graded Activity #1: Complete in-module assessments
• Graded Activity #2: Turn in your Final Project

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EDGEWOOD COLLEGE LEARNING COMMUNITY POLICIES & RESOURCES

Institutional policies and resources are listed below. Students are advised to see Department or School policies that also may
be related to their courses.

STUDENT HANDBOOK AND CATALOG

Edgewood College Student Rights & Responsibilities: https://deanofstudents.edgewood.edu

Edgewood College Catalog: https://catalog.edgewood.edu/

TITLE IX

Because each person deserves a learning environment that is free from harassment, Edgewood College policy specifically prohibits all
forms of sexual misconduct and relationship violence, including harassment based on gender, gender identity, or gender expression.
Harassment, inside or outside the classroom, is not tolerated on our campus.

Many Edgewood College staff members (known as responsible parties”) are required to report experiences you might share regarding
sexual harassment or misconduct to the college’s Title IX Coordinator. Therefore, to report your experience, and to have such
reporting remain confidential, you will be best served by opening discussions with confidential support services. To find out who you
can approach for confidential and non-confidential support, see this link.

Discussing your experience with confidential support can help you decide whether you wish to submit an official, non-confidential
report. For comprehensive Title IX Information, including confidential and non-confidential campus resources and off-campus
resources see https://www.edgewood.edu/student-life/title-ix.

NON-DISCRIMINATION & HARASSMENT

College policy specifically prohibits discrimination or harassment based on any characteristic protected under law, including gender
identity and expression. The College affirms and protects the rights and opportunities of all persons to a working and learning
environment free from discrimination and harassment. If you have been the target of (or have witnessed) an incident of discrimination,
you may report this online by going to https://cm.maxient.com/reportingform.php?EdgewoodCollege&layout_id=4.

Upon submission of this form, it will be sent to Edgewood's Bias Assessment Team. Students who need assistance with completing
the form or wish to report an incident in person may do so by contacting the Executive Director for Student Equity & Inclusion in
Predolin 239.

Phone: 608-663-4161
Email: [email protected]

Diversity & Inclusion at Edgewood: http://diversity.edgewood.edu/

ACADEMIC HONESTY POLICY

As members of a scholarly community dedicated to healthy intellectual development, students and faculty at Edgewood College are
expected to share the responsibility for maintaining high standards of honesty and integrity in their academic work.

Each student should reflect this sense of responsibility toward the community by submitting work that is a product of his or her own
effort in a particular course, unless the instructor has directed otherwise. In order to clarify and emphasize its standards for academic
honesty, the College has adopted this policy.

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The following are examples of violations of standards for academic honesty and are subject to academic sanctions:

• Cheating on exams, submitting collaborative work as one’s own, falsifying records, achievements, field or laboratory data or
other coursework.
• Stealing examination or course materials.
• Submitting work previously submitted in another course, unless specifically approved by the present instructor.
• Falsifying documents or signing as an instructor or administrator’s name to a document or form.
• Plagiarism.
• Or aiding another student in any of the above actions.

Suspected violations of the Academic Honesty Policy will be reported to the Academic Dean’s Office.

PRIVACY OF STUDENT RECORDS – FERPA

The Family Educational Rights and Privacy Act (FERPA) of 1974, also known as the Buckley Amendment, provides that students
have the right to see their records (accessibility) and to determine who will see their records (confidentiality). Detailed information on
the provisions of the Act and its applications are included in the Student Handbook.

TECHNOLOGY ASSISTANCE CENTER - HELP DESK

Please note: never share your login and password information with anyone else!

If you are experiencing any technical problems or with your course Blackboard site, please contact the Technology Assistance
Center:

• Phone: 608-663-6900
• Email: [email protected]

CENTER FOR STUDENT ACCESS

The Center for Student Success encourages study, reflection and action for all learners. We strive to offer holistic advising and
academic coaching that responds to the needs of our diverse community.

• Edgewood students are eligible—and encouraged—to use the Learning Lab, the Writing Center and Academic Course
Coaches as a part of their academic success. Course Coaches are students who are interested in helping you succeed. They
also have had experience in the class, as well as developed strategies for success through study skills, prioritizing tasks,
motivation, and practice. You can choose to visit drop-in hours, attend peer-led reviews, participate in facilitated group
learning, and meet 1-on-1, depending on the class.
• Edgewood also uses an Early Alert System, aimed at giving professors a clear way to communicate any academic concerns
they see while there is still time to address any factors that might be impacting your success in their class. This process
notifies both your advisor and Academic Success that you may need additional support.

For more information about Academic Success or Early Alerts contact [email protected]

CAREER DEVELOPMENT DEPARTMENT

The Career Development Department works with each student to build an individual plan as a road map to achieve their career goals.
It guides students to continuously explore their unique abilities, interests and preferences that influence their academic, personal, and
professional decisions.
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Career Development resources, appointments and events support students through a developmental process. Students will know how
to:
• Assess values, interests, personality and skills to make informed major and career choices.
• Explore relevant career options and build knowledge, skills, and abilities that align with their interests through
internships and other opportunities on and off campus.
• Conduct an effective internship, graduate school and job search.
• Build effective personal brand tools and professional network.

As students engage in this developmental process they will progress along a trajectory of sharpened and focused skills.

• https://careers.edgewood.edu/
• Location: DeRicci 209A and 209C
• Email: [email protected] or [email protected]
• Phone: 608.663.3288

For resources, events, appointments, and drop-in hours visit https://edgewood.joinhandshake.com/

ACCESSIBILITY & DISABILITY SERVICES

Every person learns in different ways, and sometimes the ways we learn do not match the ways we are taught. Understanding how
you learn is the first step toward making sure that you receive information in a way that makes sense to you.

For more information about the legal rights of people with disabilities, based on the Americans with Disabilities Act (ADA), see What
is the ADA?.

If you know or think you may have a learning, physical, emotional, or mental health disability or difference, please contact the
Disability and Accessibility Services Center to discuss what kinds of accommodations or support might be helpful to you.

• Office: DeRicci 206 H

• Email: [email protected]
• Phone: 608-663-2831
• Website: https://www.edgewood.edu/accessibility

The Disability and Accessibility Services Center will keep your information confidential, but will discuss with you the benefits of
notifying your instructors, with your permission, of any needs you have for accommodations such as additional testing time, shared
note taking, etc.

MILITARY & VETERAN SERVICES

At Edgewood College, we appreciate the sacrifice that military service demands, no matter where your career took you. We are
pleased to welcome all veterans and dependents to our campuses and outreach locations. If you have any questions regarding federal
educational benefits, degree programs that are available, or about veterans’ services that are offered at Edgewood College please feel
free to contact the Director of Military & Veterans Services in DeRicci 122.

• Phone: 608-663-4266
• Email: [email protected]

WELLNESS CENTER

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The Wellness Center is located in Dominican 122 and is home to Health Services, Personal Counseling Services, a relaxation room,
and the Dominican Hall fitness center. Health Services is staffed by a board-certified nurse practitioner and offers resources for
healthy lifestyle, disease prevention, acute illness, and minor injury. Personal Counseling Services is staffed by licensed psychologists
and provides individual and group counseling. Urgent care appointments are available any time during business hours for students
experiencing a mental health crisis. Students can call or email to schedule.

• Health Services
o Phone: 608-663-8334
o [email protected]
o Hours: Mon and Wed 8:00am to 4:30 by appointment
o www.edgewood.edu/wellness/health

• Personal Counseling Services:

o Phone: 608-663-4148
o Email: [email protected]
o Personal Counseling Hours: 8:00-4:30 M-F
o www.edgewood.edu/wellness/counseling

WRITING CENTER

The Writing Center, located in the library on the 1 st floor, offers free drop-in service to all students. No appointment is necessary.
Writing coaches from various academic disciplines work one-on-one with students at all stages of the writing process, such as
brainstorming ideas, drafting, revising, and editing.

Find our hours & other resources at: https://edgewood.sharepoint.com/sites/Learning

Contact: Douglas Wandersee, Coordinator of Academic Success, [email protected]

LEARNING LAB

The Learning Lab, located in the library on the 1 st floor, offers free drop-in service to all students. No appointment is necessary.
Coaches from various subjects work one-on-one, in small groups, and host review sessions.

Find our hours & other resources at: https://edgewood.sharepoint.com/sites/Learning

Contact: Douglas Wandersee, Coordinator of Academic Success, [email protected]

EDGEWOOD LIBRARY RESOURCES

The Oscar Rennebohm Library is a great spot for quiet study and group work. We have reservable study rooms, a large computer lab,
ample comfortable seating, and lots of access to power and wi-fi. Librarians are available in person and online anytime the library is
open. We are eager to help with research and citation questions. For more information, visit https://library.edgewood.edu.

The Reference & E-Svs Librarian for the SoN is Samantha Seagrist and she would be a great contact person to help you with your
library searches. She can be reached at [email protected]/. Also another helpful link to access nursing resources through the
Edgewood College library is http://libguides.edgewood.edu/Nursing

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