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Communication Skills Assessment

The document is a Communication Skills Assessment that includes self-rating statements across four sections: Verbal Communication, Non-Verbal Communication, Active Listening Skills, and Communication in Different Situations. It provides a scoring interpretation to categorize communication skills and includes instructions for writing a self-reflection report based on the assessment results. The report should analyze strengths, areas for improvement, and outline an action plan for enhancing communication skills.

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0% found this document useful (0 votes)
26 views4 pages

Communication Skills Assessment

The document is a Communication Skills Assessment that includes self-rating statements across four sections: Verbal Communication, Non-Verbal Communication, Active Listening Skills, and Communication in Different Situations. It provides a scoring interpretation to categorize communication skills and includes instructions for writing a self-reflection report based on the assessment results. The report should analyze strengths, areas for improvement, and outline an action plan for enhancing communication skills.

Uploaded by

jhagantinip
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Communication Skills Assessment

Instructions: Read each statement carefully and rate yourself honestly on a scale of 1
to 5, where:

1 – Strongly Disagree
2 – Disagree
3 – Neutral
4 – Agree
5 – Strongly Agree

Section A: Verbal Communication

1) I can clearly express my thoughts and ideas when speaking.

2) I use appropriate vocabulary and tone based on my audience.

3) I can adjust my speech to different situations (e.g., formal vs. informal).

4) I avoid using filler words (e.g., “um,” “like,” “you know”) excessively.

5) I speak at a comfortable pace and volume.

6) I am confident when speaking in front of a group.

7) I ask relevant questions to clarify information when needed.

8) I can explain complex ideas in a simple and understandable way.

9) I stay on topic and avoid rambling when communicating.

10) I use examples or stories to make my points clearer.


Section B: Non-Verbal Communication

1) I maintain appropriate eye contact when speaking with others.

2) I am aware of my body language and posture during conversations.

3) My facial expressions match the emotions I am conveying.

4) I use gestures appropriately to emphasize my points.

5) I respect personal space when talking to others.

6) I am aware of how my tone of voice affects my message.

7) I can read other people’s body language and adjust my responses.

8) I avoid fidgeting or nervous habits when speaking.

9) I smile and use positive non-verbal cues when appropriate.

10) I can interpret and respond to non-verbal signals in a conversation.

Section C: Active Listening Skills

1) I pay full attention to the speaker without interrupting.

2) I paraphrase or summarize key points to confirm understanding.

3) I nod or use small verbal cues (e.g., “I see,” “That makes sense”) to show I am

listening.

4) I ask follow-up questions to show interest and understanding.

5) I avoid distractions (e.g., phone, daydreaming) when listening.


Section D: Communication in Different Situations

1) I can effectively express my opinions in discussions and debates.

2) I handle disagreements respectfully without raising my voice.

3) I can adapt my communication style based on the listener’s personality.

4) I feel comfortable speaking with new people.

5) I communicate professionally in emails, messages, or presentations.

Scoring Interpretation:

Total Score: ___ / 150

• 120 – 150: Excellent communicator

• 90 – 119: Good communication skills, with some areas for improvement

• 60 – 89: Basic communication skills, needs improvement

• Below 60: Needs significant improvement in communication skills


Self-Reflection Report Instructions

Based on your Self-Survey: Communication Skills Assessment, write a self-reflection


report analysing your communication strengths and areas for improvement. Your report
should be structured as follows:

1. Introduction

• Briefly explain the importance of communication skills in daily life, academics,


and career development.

• Describe the purpose of this reflection and how the self-survey helped you assess
your own communication skills.

2. Self-Assessment Analysis

• Overall Score Reflection:

o What was your total score? How do you feel about your result?

o Were you surprised by your score? Why or why not?

o Identify the areas where you scored the highest.

o Provide examples from your personal, academic, or social life that


demonstrate your strengths.

o Identify the areas where you scored the lowest.

o Explain why you might struggle with these aspects of communication.

3. Action Plan for Improvement

• What steps can you take to improve your weaker areas?

• Set realistic goals for improvement (e.g., “I will practice speaking confidently by
participating in at least one class discussion per week”).

4. Conclusion

• Summarize your key takeaways from this reflection.

• How do you plan to track your progress in improving your communication skills?

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